Total 125 Junior Executive customer service job vacancies in East London, London, E4 8SU

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

What's involved with this role:

Temporary Customer Service Administrative Assistant x 4 – Housing



Job Ref: Brent 5258412

Pay Rate: £17.27 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City: Wembley, London

The purpose of the role is to provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, webchat and social media channels.

Key Responsibilities:

Provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times.
Carry out all duties in accordance with relevant Council and Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.
Provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering Housing & Neighbourhoods.
Take ownership and appropriate action to resolve enquiries within agreed levels of empowerment across a range of channels including phone, email, web chat and social media.
Promote, encourage, educate and support customers to confidently access services via alternative channels to reduce service demand and support channel migration.
Efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, award discounts, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance.
Respect and understand the individual needs of customers and arrange appropriate support in order to ensure fair and equal access to services, including necessary translations or interpretation skills.
Effectively manage challenging customer interactions with tact, diplomacy, sensitivity and empathy, with due regard for staff and customer safety.



Qualifications:

Good standard of education including Maths and English at GCSE level or equivalent.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Knowledge of providing a customer focussed advice, information, enquiry, transactions and complaints handling service covering a broad range of enquiry types.
Experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.
Experience of effectively resolving enquiries covering a range of enquiry types delivered through channels including phone, email, web chat and social media.
Ability to effectively resolve complex customer enquiries, requests, complaints or transactions and deal with a high volume of customer contact via various access channels.
Ability to relate to and understand the needs of a diverse range of people and to proactively seek solutions for their needs e.g. linguistic or disability.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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1

Job Ref: Brent 5258412


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

We are looking for a Customer Registration Officer - Part Time who is reponsible for registering new customers and providing basic product information. They travel to various locations to meet with potential customers, collect neccessary documents for registration and ensure that all customer information is accurately recorded.

Responsibilities:

1. Field registration of new customers

• Collect customer information accurately
• Verify customer details for completeness
• Explain registration process to customers

2. Provide customer support and assistance

• Address customer inquiries and concerns
• Assist customers with registration forms
• Guide customers through registration process

3. Maintain customer records and databases

• Update customer information in the database
• Ensure data accurancy and confidentially
• Organize and file customer documents

Qualifications:

Experience: 0-2 years in any related field. Candidates with no experience are welcome to apply. Training will be provided.

Skills: Attention to detail, Customer Service, Data Entry, Information Verification, Documentation, Form Assistance

Benefit:

• Incentive
• Commission
• Bonus

About the company:

JobKred, a leading skills intelligence platform, empowers HR and corporate leaders to scale their enterprise confidently. Through intelligent, customised skills roadmaps backed by credible proficiency validations, we guide employee career progression and ensure a ready and relevant workforce.

JobKred has played a role on the national stage as the intelligence behind Singapore’s national jobs portal, MyCareersFuture.sg. Internationally, JobKred has worked with UNESCO, World Bank and the Asian Development Bank to conduct labour market research projects using its technologies, with the results aiding the policy-making processes in various countries for higher education, vocational education and lifelong learning.

JobKred is also the leading skills intelligence company in Singapore, working with hundreds of companies and trusted by government agencies, MNCs and SMEs.

Office location: 60 Paya Lebar Road #06-27 (Paya Lebar Square) Singapore 409051

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time position available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

18th October,
Think FE is recruiting for a further education college in Berkshire looking for a Food Service Assistant to join their catering team on a temporary basis. This part-time role covers a staff absence from 21st October until mid-November, based at Bracknell and Wokingham College.    Due to half term unfortunately no hours are available in the week commencing 28th October.  Role Details:

Temporary, part-time, Monday to Friday, 9am-3pm.
Immediate start (subject to vetting and mandatory training).
Key Responsibilities:


Provide excellent customer service to staff and students within a busy canteen environment.
Assist with food preparation, stocking, and maintaining cleanliness of the kitchen and service area.
Process payments using electronic till systems and ensure all food hygiene and safety standards are met.
Support students from the SEN curriculum as part of the Learning Company initiative, helping them

... Click here to view more detail / apply for Food Service Assistant

Feed our customers and we’ll fuel your career.

As a Food Service Assistant at Sodexo in Shell Centre, London Waterloo, you’ll help with the preparation and serving of our vibrant menu whilst ensuring all working areas are clean and tidy. Setting up for our executive events and ensuring a high standard of service is key, in this role. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Assist in setup and serving of hot and/or cold foods
• Clean and sanitise equipment and workstations
• Set up and breakdown of service stations
• Interact with clients, upholding that Sodexo 5* Service

What you bring:

• A passion for providing nutritious and delicious meals
• Positive attitude, professionalism, and respect for others
• Basic food-handling skills is desirable but a great attitude and willingness to learn also ticks the box
• Ability to work in a standing position for prolonged periods of time

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! We make careers happen.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

Package Description

Belong in a team. Thrive in service.

• XX hours per week
• Monday to Friday (between 7am and 4.30pm) shorter shift on a Friday
• £13.15 per hour

​Check your local transport links here: Plan Your Journey | Traveline

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Job Summary

Please note that this position is temporary.

As the first point of contact for many Council customers, our Customer Services team strives to deliver an exceptional service at all times. Our team responds to a wide range of enquiries received from all contact channels including telephone, in-person and online/digital channels and provide customers with information, advice and support on Council services.

The post holder must have excellent communication and interpersonal skills and take ownership of customer enquiries through to a satisfactory conclusion. Problem solving skills, accuracy and good attention to detail are also essential.

Agents are primarily based in one of our network of Community Hubs, in a busy and fast paced environment agents need to be resilient and able to work well as part of a team, sharing best practice, knowledge and experience.

PVG / Disclosure Scotland

The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria

Where the post you are applying for is considered Regulated Work under the Protection of Vulnerable Groups (Scotland) Act, 2007, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment.

In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by HR Services Lead.

Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.

The criteria outlined above will apply to existing employees of East Dunbartonshire Council who apply for roles for which a PVG/Disclosure check is required.

Charter of Commitment

The commitment by East Dunbartonshire Council to job applicants is as follows:

• Individuals will be treated in a polite, friendly and welcoming manner.

• Equalities monitoring will be conducted to ensure a fair and equitable process with screening being carried out to anonymise sensitive information such as age, gender and disability.

• The information that we receive will be treated in confidence and with discretion. Only the relevant HR representative/team and the relevant service will see the application form.

• We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.

• We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.

• We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)

• We will advise you of meeting the criteria for interview normally within 3 weeks.

• We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.

Website

www.eastdunbarton.gov.uk

Proud member of the Disability Confident employer scheme

Customer Support Assistant

London

Working 5 days out of 7; working weekends and bank holidays on a rotating basis.

37.5 hours a week

Flexible shift system - 7:30 am - 4:00 pm or 12:00 pm - 8:30 pm

£26,200K

ASAP start

Are you a friendly person who loves talking to and meeting people? I have an exciting opportunity for a professional personable, and, organised Customer Support Assistant to join the Property Team, of a luxury student accommodation provider. The company is ambitious, thriving and has an innovative and inclusive spirit.

If you are a great listener, sensible, calm under pressure, caring, and have a positive attitude, then read on…

The role's key purpose is to support the residents as you will be the first point of contact. You will go above and beyond to deliver excellent resident service.

What you'll be doing:

• Providing a practical and timely solution to residents' problems, which may include communicating maintenance issues with your colleagues.
• Helping out with parcels and post queries.
• Loaning out items - e.g. hoovers, fans, ironing boards etc.
• Helping to run our social events - together with their university partners
• Assisting contractors, visitors and their university partners with their requirements.
• Carrying out checks and building walks - logging all your observations on an iPad.
• Inspecting the communal areas, the lifts and the corridors, and residents' kitchens (before their check-out).
• Carrying out a room inspection or showing a potential resident one of our suites or studios.
• Supporting onboarding of new colleagues into the team; answering questions and sharing your knowledge.
• To join in and speak up, making a constructive contribution at the monthly team meetings.
• Learn about the different processes and how they keep their residents and colleagues safe.
• Respectful of people's privacy and personal information - you will be trained on all aspects of GDPR.
• Dealing with issues or incidents and calling the emergency services when needed.
• Working with your other colleagues from the Maintenance and Night Teams to achieve the best results and solutions for our residents, 24/7.
• Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
• To write up a great handover for your Night Team colleagues so they know all that has happened during your shift and anything that they need to follow up on.
• Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.
• Due to the nature of our business and this specific role, there are other ad-hoc tasks that occur throughout the annual lifecycle - this list is not exhaustive.

Who you are:

• You'll enjoy providing a warm welcome to visitors, parents/ carers, residents, couriers and contractors their properties.
• Engaging and want to help the residents have the best experience ever.
• Good common sense and are eager to help and find solutions.
• Take pride in your appearance and how you communicate with others.
• Organised and work through a list of set tasks within a certain time frame.
• Can you speak other languages? An amazing bonus as 80% of their residents are international.
• Excellent timekeeping
• Flexible in your approach to work tasks. This will help support other property teams.
• Good level of computer literacy.

Apply today if you can work 5 days out of 7; working weekends and bank holidays on a rotating basis. Apply today if you can work on a flexible shift system.

Flexible shift system - 7:30 am - 16:00 pm or 12:00 am - 20:30 pm

£26,200K

ASAP start

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Vacancy: Customer Support & Marketing Assistant (Full-time Position) – Dandenong South

SUPERTRIM, Australia’s No.1 Car Seat Covers, is a leading Australian manufacturer of premium car seat cover products, with a 40+ years history, prides itself on its commitment to quality and reliability as well as a strong focus on customer satisfaction, excellent services, competitive prices, and fast delivery times.

We are seeking a versatile Junior Graphic Designer & Marketing Assistant to join the expanding team. In this entry level role, you’ll play a key role in crafting engaging visual content, assist with marketing initiatives and help manage our social media presence. This multifaceted role requires a strong foundation in graphic design, complemented by a keen interest business marketing, and desire to learn strategic social media management skills, to enhance brand presence and drive engagement. If you’re a recent Graphic Design graduate and have a knack for photography, videography, and social media, we’d love to hear from you!

What will you be doing?

Customer Support:
• Good team work skills
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Processing and maintaining online sales transactions
• Undertaking general administrative and some factory tasks as required

Marketing Assistant
• Design: Create captivating graphics, print media, eDMs and creative assets for social media, web, and marketing campaigns.

• Social Media: Assist with managing our social media platforms, scheduling posts, collaboration with influencers, engaging with our audience and reporting.

• Content Creation: Capture the essence of our brand with photography and videography projects. Help plan and execute creative content that resonates with our followers.

• Marketing: Assist with key market research initiatives and rollout of business brand strategy.


Does this sound like you?
• Punctual, enthusiastic, highly motivated, with good team work skills
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Strong understanding of social media platforms and best practices
• Excellent visual design and typography skills
• Strong written and verbal communication abilities
• Understanding of content marketing principles (Preferable)


Working Hours:
• Monday ~ Friday only

If you want to join the SUPERTRIM team, apply today.
Apply directly or send your resume to tanle@supertrim.com.au (Mob: 0423 263 033)

Valet/Driver - Customer Service Assistant - London City Airport - 33 Hours per Week - £13.15 Per Hour

Do you like to work in the fresh air?
And would you like the chance to drive lots of different cars ?
Do you want to work in a friendly, supportive team at an airport within the heart of London?
Are you able to work shifts from 04.00 - 13.00 or from 13.00 - 22.00 ?

If YES, to all the above please do not hesitate to apply.


An exciting opportunity has arisen as a Customer Service Assistant - Valet/Driver working at London City Airport. You will ensure the efficient operation of all car parks, valet operation and the priority set down area. While delivering customer service to the highest possible standard for optimal customer satisfaction.

APCOA are looking for Meet and Greet Drivers at London City Airport. Working for the prestigious Valet / Meet and Greet parking brand at London City Airport. You will need to be friendly and helpful. Capable in meeting customers at a drop off point and moving their vehicle to a safe parking area. Flexibility is required as shifts are given on a 7 day rota basis. Work will be 4 days a Week. 8.5 hour shifts. Full training will be provided.

Duties will include but are not limited to:

- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- To learn and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.

What we're looking for;

- Evidence of strong communication and interaction with the public
- Full UK Driver’s License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification – desirable
- Advance Driving Licence or Professional Driving Qualification – desirable

What we can offer you;

- £13.15 per hour
- Pension
- Healthcare
- Training and development

- Overtime

Must be 18 or over to apply

If this sounds like a prospect for you then “apply now with your CV”
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

''

To apply, you shell send your resume to wilson.dai@cbgfoodservice.com.au.

Cbg Food Service is a wholesaler located in Dandenong South. Now a position has become available for an admin Assistant to join our team.



The position involves managing and running the day to day office/warehouse requirements for the company, along with assisting the company director.

Your responsibilities include, but are not limited to: General administration duties, Take phone order and enter to system, Managing stock, Accounts payable/receivable, Financial Reporting.

The successful candidate must have the followings: Knowledge of using computer, office equipment and popular office software, efficient data entry, Outstanding organisational skills, Have an efficient and positive attitude, Good language and communication skills is a must! If you are energetic, self-motivated and committed person with the attitude to succeed then this is the role for you.



Please send your resume to wilson.dai@ cbgfoodservice.com.au to apply.

Customer Team Member
Location: 33-49 Deptford Bridge, London, SE8 4HH
Pay: £13.15 per hour including London allowance
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.


We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.



As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

18th October,
Think FE is recruiting for a further education college in Berkshire looking for a Food Service Assistant to join their catering team on a temporary basis. This part-time role covers a staff absence from 21st October until mid-November, based at Bracknell and Wokingham College.    Due to half term unfortunately no hours are available in the week commencing 28th October.  Role Details:

Temporary, part-time, Monday to Friday, 9am-3pm.
Immediate start (subject to vetting and mandatory training).
Key Responsibilities:


Provide excellent customer service to staff and students within a busy canteen environment.
Assist with food preparation, stocking, and maintaining cleanliness of the kitchen and service area.
Process payments using electronic till systems and ensure all food hygiene and safety standards are met.
Support students from the SEN curriculum as part of the Learning Company initiative, helping them

... Click here to view more detail / apply for Food Service Assistant

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to hr@filos.sg

Only shortlisted candidates will be contacted for interview.

The successful applicant will work as part of an experienced multi-disciplinary team to support the assessment and review of people with dementia and their family carers and help deliver post-diagnostic support, which can include Psychological and Occupational Therapy interventions. The main aspects of the role will be to manage a caseload of service users with dementia and their carers in the community. Main responsibilities: i) To be responsible for providing expert care in an area of dementia advocacy/sign posting. ii) To work within a multidisciplinary team, following plans of care and reporting to a more senior member of staff to undertake a range of duties and interventions. This may involve assessing, planning and implementing interventions in negotiation with service users, carers and other services considering the needs of a diverse community. iii) To be aware of and assist in meeting the psychological, social, physical, recreational and spiritual needs of all service users. To recognise and value service users as individuals, recognising the importance of maintaining the service users dignity at all times. To ensure that the care provided respects equality and diversity that is supportive of service users and their carers. iv) Encouraging service users to accept an optimum level of responsibility for their individual programme of care and with their consent, where appropriate, seek the cooperation of friends / relatives / carers. v) To identify carers and to refer for carers assessments as appropriate. vi) To maintain timely and accurate patient written / electronic records under supervision and in line with Trust and service line policy and procedure vii) To ensure that care is delivered using the recovery approach. viii) To support the assessment and management of patient / service user care needs through initial data collection; monitoring of individual patient progress; feedback; discussion and reports and in care reviews with the team. ix) To ensure physical health care needs and or on-going physical health monitoring / review of service users, recording any changes in the service users physical health, reporting these to a more senior member of staff, acting appropriately on the advice given. x) Contributes towards the ongoing quality of service and care and to identify any risk issues in relation to the service users health and social care. Informing the registered practitioner / team / person in charge if there are: - any changes in the service users physical or mental state any significant factors relevant to the service user any incidents related to the service users xi) To contribute towards appropriate information to service users relating to health promotion and their well being. xii) To recognise and respond appropriately tobehaviour that challenges in line with Trust policies xiii) To undertake and assist in the organisation of the day to day smooth running of the service, reporting in a timely manner any issues relating to the fabric or condition of the working environment xiv) To understand and follow the Trust risk assessment policy, including being aware of the need to follow all safeguarding procedures; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users. xv) To have an awareness and understanding of, the Mental Capacity Act (2005) and other legislation affecting the care and treatment of service users. xvi) To be aware of personal accountability and responsibility for cleanliness standards and Trust Infection control policies. xvii) To actively contribute to clinical or governance reviews of the teams activity and the monitoring of performance. Contributing to relevant audit practice development on research activity that may be taking place in the work area. xviii) To assist with collecting, collating, analysing and reporting data, both qualitative and quantitative on Key Performance Indicators. xix) To contribute as required to reviews of policy and procedures. xx) To follow all Trust policy relevant to service user care and own role. xxi) To be able to work and travel across a geographical area or across integrated teams Communication i) To maintain confidentiality of information, in accordance with Trust Policy ii) To contribute to effective communication process with service users, carers, family, friends and staff colleagues. Always acting in a dignified and responsible manner with service users, their family, visitors, carers and colleagues; listening carefully and responding using appropriate language and accessible communication methods and skills which acknowledge cultural differences and professional boundaries. iii) To communicate appropriate and accurate information to and from other departments / service lines as required. iv) To attend and participate in team meetings and contribute ideas to multi-professional team discussions. v) To use and complete all documentation using Rio appropriately and in a timely manner. vi) To work in ways that support shared responsibility within the team, demonstrating support, respect and courtesy towards colleagues. vii) To ensure that all complaints or compliments received are dealt with in accordance with Trust policy. Administrative i) Contribute to the administrative duties required by the team ii) To collect data, enter in to spread sheets/SPSS, assist with analysis and writing reports. iii) Complete accurate documentation of client contacts. iv) To ensure when called upon to do so that trust policy is complied with in respect of care and custody of service users valuables and personal property. Health and safety i) Contribute to the requirements of the Health and Safety At Work Act 1974 ii) To assist in the monitoring and maintenance of a safe environment for service users, visitors and staff iii) To ensure safe working practices and working environment including monitoring and maintaining cleanliness of the service area. iv) To report, without delay, all hazards - real and potential. v) To ensure appropriate use, maintenance, cleanliness, replacement and storage of all material and equipment vi) To abide by local and trust policies and procedures with relation to health and safety vii) To be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment. Personnel/ Education and training i) To be managed by and receive supervision from a nominated line manager, including annual review of performance as part of the appraisal system. ii) To attend and participate in regular personal development, ensuring personal compliance with mandatory training requirements. To maintain a relevant work portfolio. iii) To attend all mandatory training as required, to attend appropriate training courses and keep up to date with developments within the practice area iv) To actively contribute to reviews of the teams activity and the monitoring of performance in line with the Trust directives and audits. To participate in relevant audit or research activity that may be taking place in the clinical area. v) On occasions will be called upon to demonstrate own role to others.