Total 51 Junior Executive customer service job vacancies in kilmarnock east ayrshire ka1 1ad

Customer Team Leader
Location: Main Street, Brodick, Isle of Arran KA27 8AN
Pay: £13.32 per hour
Contract: 16-39 hours per week + regular overtime, permanent contract
Working pattern: Various shifts including early mornings of 6am and late evenings of 10pm including some weekends, to be discussed at interview


Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

#3
#ScotIsle

We are looking for a Customer Registration Officer - Part Time who is reponsible for registering new customers and providing basic product information. They travel to various locations to meet with potential customers, collect neccessary documents for registration and ensure that all customer information is accurately recorded.

Responsibilities:

1. Field registration of new customers

• Collect customer information accurately
• Verify customer details for completeness
• Explain registration process to customers

2. Provide customer support and assistance

• Address customer inquiries and concerns
• Assist customers with registration forms
• Guide customers through registration process

3. Maintain customer records and databases

• Update customer information in the database
• Ensure data accurancy and confidentially
• Organize and file customer documents

Qualifications:

Experience: 0-2 years in any related field. Candidates with no experience are welcome to apply. Training will be provided.

Skills: Attention to detail, Customer Service, Data Entry, Information Verification, Documentation, Form Assistance

Benefit:

• Incentive
• Commission
• Bonus

About the company:

JobKred, a leading skills intelligence platform, empowers HR and corporate leaders to scale their enterprise confidently. Through intelligent, customised skills roadmaps backed by credible proficiency validations, we guide employee career progression and ensure a ready and relevant workforce.

JobKred has played a role on the national stage as the intelligence behind Singapore’s national jobs portal, MyCareersFuture.sg. Internationally, JobKred has worked with UNESCO, World Bank and the Asian Development Bank to conduct labour market research projects using its technologies, with the results aiding the policy-making processes in various countries for higher education, vocational education and lifelong learning.

JobKred is also the leading skills intelligence company in Singapore, working with hundreds of companies and trusted by government agencies, MNCs and SMEs.

Office location: 60 Paya Lebar Road #06-27 (Paya Lebar Square) Singapore 409051

Company Description

Food Service assistant

Dalry

£11;48 an hour

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Food Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Food Service Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

The essential ingredient at the heart of our business is our people so we are searching for an experienced Food Service Assistant with a background in exceptional food catering services to join our business and work at one of our many exciting locations.

As a Food Service Assistant you will…

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

Qualifications

• Ideally have experience working within contract catering
• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detaila
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time position available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

18th October,
Think FE is recruiting for a further education college in Berkshire looking for a Food Service Assistant to join their catering team on a temporary basis. This part-time role covers a staff absence from 21st October until mid-November, based at Bracknell and Wokingham College.    Due to half term unfortunately no hours are available in the week commencing 28th October.  Role Details:

Temporary, part-time, Monday to Friday, 9am-3pm.
Immediate start (subject to vetting and mandatory training).
Key Responsibilities:


Provide excellent customer service to staff and students within a busy canteen environment.
Assist with food preparation, stocking, and maintaining cleanliness of the kitchen and service area.
Process payments using electronic till systems and ensure all food hygiene and safety standards are met.
Support students from the SEN curriculum as part of the Learning Company initiative, helping them

... Click here to view more detail / apply for Food Service Assistant

Job Summary

Please note that this position is temporary.

As the first point of contact for many Council customers, our Customer Services team strives to deliver an exceptional service at all times. Our team responds to a wide range of enquiries received from all contact channels including telephone, in-person and online/digital channels and provide customers with information, advice and support on Council services.

The post holder must have excellent communication and interpersonal skills and take ownership of customer enquiries through to a satisfactory conclusion. Problem solving skills, accuracy and good attention to detail are also essential.

Agents are primarily based in one of our network of Community Hubs, in a busy and fast paced environment agents need to be resilient and able to work well as part of a team, sharing best practice, knowledge and experience.

PVG / Disclosure Scotland

The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria

Where the post you are applying for is considered Regulated Work under the Protection of Vulnerable Groups (Scotland) Act, 2007, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment.

In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by HR Services Lead.

Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.

The criteria outlined above will apply to existing employees of East Dunbartonshire Council who apply for roles for which a PVG/Disclosure check is required.

Charter of Commitment

The commitment by East Dunbartonshire Council to job applicants is as follows:

• Individuals will be treated in a polite, friendly and welcoming manner.

• Equalities monitoring will be conducted to ensure a fair and equitable process with screening being carried out to anonymise sensitive information such as age, gender and disability.

• The information that we receive will be treated in confidence and with discretion. Only the relevant HR representative/team and the relevant service will see the application form.

• We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.

• We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.

• We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)

• We will advise you of meeting the criteria for interview normally within 3 weeks.

• We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.

Website

www.eastdunbarton.gov.uk

Proud member of the Disability Confident employer scheme

Customer Team Leader
Location: Main Street, Brodick, Isle of Arran KA27 8AN
Pay: £13.32 per hour
Contract: 16-39 hours per week + regular overtime, permanent contract
Working pattern: Various shifts including early mornings of 6am and late evenings of 10pm including some weekends, to be discussed at interview


Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

#3
#ScotIsle

Job Vacancy: Customer Support & Marketing Assistant (Full-time Position) – Dandenong South

SUPERTRIM, Australia’s No.1 Car Seat Covers, is a leading Australian manufacturer of premium car seat cover products, with a 40+ years history, prides itself on its commitment to quality and reliability as well as a strong focus on customer satisfaction, excellent services, competitive prices, and fast delivery times.

We are seeking a versatile Junior Graphic Designer & Marketing Assistant to join the expanding team. In this entry level role, you’ll play a key role in crafting engaging visual content, assist with marketing initiatives and help manage our social media presence. This multifaceted role requires a strong foundation in graphic design, complemented by a keen interest business marketing, and desire to learn strategic social media management skills, to enhance brand presence and drive engagement. If you’re a recent Graphic Design graduate and have a knack for photography, videography, and social media, we’d love to hear from you!

What will you be doing?

Customer Support:
• Good team work skills
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Processing and maintaining online sales transactions
• Undertaking general administrative and some factory tasks as required

Marketing Assistant
• Design: Create captivating graphics, print media, eDMs and creative assets for social media, web, and marketing campaigns.

• Social Media: Assist with managing our social media platforms, scheduling posts, collaboration with influencers, engaging with our audience and reporting.

• Content Creation: Capture the essence of our brand with photography and videography projects. Help plan and execute creative content that resonates with our followers.

• Marketing: Assist with key market research initiatives and rollout of business brand strategy.


Does this sound like you?
• Punctual, enthusiastic, highly motivated, with good team work skills
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Strong understanding of social media platforms and best practices
• Excellent visual design and typography skills
• Strong written and verbal communication abilities
• Understanding of content marketing principles (Preferable)


Working Hours:
• Monday ~ Friday only

If you want to join the SUPERTRIM team, apply today.
Apply directly or send your resume to tanle@supertrim.com.au (Mob: 0423 263 033)

To apply, you shell send your resume to wilson.dai@cbgfoodservice.com.au.

Cbg Food Service is a wholesaler located in Dandenong South. Now a position has become available for an admin Assistant to join our team.



The position involves managing and running the day to day office/warehouse requirements for the company, along with assisting the company director.

Your responsibilities include, but are not limited to: General administration duties, Take phone order and enter to system, Managing stock, Accounts payable/receivable, Financial Reporting.

The successful candidate must have the followings: Knowledge of using computer, office equipment and popular office software, efficient data entry, Outstanding organisational skills, Have an efficient and positive attitude, Good language and communication skills is a must! If you are energetic, self-motivated and committed person with the attitude to succeed then this is the role for you.



Please send your resume to wilson.dai@ cbgfoodservice.com.au to apply.

18th October,
Think FE is recruiting for a further education college in Berkshire looking for a Food Service Assistant to join their catering team on a temporary basis. This part-time role covers a staff absence from 21st October until mid-November, based at Bracknell and Wokingham College.    Due to half term unfortunately no hours are available in the week commencing 28th October.  Role Details:

Temporary, part-time, Monday to Friday, 9am-3pm.
Immediate start (subject to vetting and mandatory training).
Key Responsibilities:


Provide excellent customer service to staff and students within a busy canteen environment.
Assist with food preparation, stocking, and maintaining cleanliness of the kitchen and service area.
Process payments using electronic till systems and ensure all food hygiene and safety standards are met.
Support students from the SEN curriculum as part of the Learning Company initiative, helping them

... Click here to view more detail / apply for Food Service Assistant

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to hr@filos.sg

Only shortlisted candidates will be contacted for interview.

Job Purpose

Contributing to and delivering excellent customer service across East Ayrshire Leisure Trust, the Customer Experience Assistant will prepare and deliver a wide range of planned programmes, activities and events contributing to the design and delivery of innovative, modern and sustainable services. Working within a performance management and continuous improvement framework, the postholder will strive to exceed the expectations of the Trust’s Strategic Vision and Delivery Plan.

Please see the attached Job Specification and Key Activities which outline all responsibilities and duties for this post.

TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.

Rate of Pay

Rate of Pay = £13.59 - £14.26

Please see the attached work pattern for hours of work.

PLEASE NOTE: This is a temporary position from 31st October 2024 - 30th June 2025

Responsibilities and Our Values

Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values;

• Being honest and demonstrating integrity at all times
• Engaging and inclusive with our people, partners and stakeholders
• Striving for continuous improvement by being ambitious and aspirational in all that we do
• Taking responsibility and being accountable for our organisation and our service delivery.

Additional Information

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of 2 appropriate and relevant references, 1 of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

The post you have applied for requires you to complete a Criminal Conviction Declaration Form listing any live offences. Any information that is disclosed on a Criminal Conviction Declaration Form will require to be discussed before a formal offer of employment is made. If you require further clarification please refer to www.disclosurescotland.co.uk.

Proud member of the Disability Confident employer scheme

Job Purpose

Your enthusiasm for delivering excellent customer care will ensure a warm and welcoming environment is provided within our Cultural Hubs and venues. You will be driven by a commitment to deliver outstanding services within busy facilities, whilst maintaining the highest level of standards and contributing to an overall excellent customer experience.

Please see the attached Key Duties and Job Specification which outline all responsibilities and duties for this post.

TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.

Rate of Pay

Rate of Pay £13.59 - £14.26 per hour

This is an annualised hours post to meet the demands of our services, therefore your hours of work will vary weekly, with as much prior notice given as possible.

Your pay will equate to 15 hours per week plus a 12.5%shift allowance.

In return, we offer competitive salaries, exceptional employer pension contribution, generous annual leave, a range of local benefits and discounted fitness & golf memberships.

This is a fixed term post until 31st March 2025

Responsibilities and Our Values

Contributing to and delivering excellent customer service across East Ayrshire Leisure Trust, the Customer Experience Assistant will prepare and deliver a wide range of planned programmes, activities and events contributing to the design and delivery of innovative, modern and sustainable services. Working within a performance management and continuous improvement framework, the postholder will strive to exceed the expectations of the Trust’s Strategic Vision and Delivery Plan, and in doing so, promote and recognise the importance of people in delivering our vision and values;
• Being honest and demonstrating integrity at all times
• Engaging and inclusive with our people, partners and stakeholders
• Striving for continuous improvement by being ambitious and aspirational in all that we do
• Taking responsibility and being accountable for our organisation and our service delivery

Additional Information

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

The post you have applied for requires you to complete a Criminal Conviction Declaration Form listing any live offences. Any information that is disclosed on a Criminal Conviction Declaration Form will require to be discussed before a formal offer of employment is made. If you require further clarification please refer to www.disclosurescotland.co.uk.

Proud member of the Disability Confident employer scheme

Job Purpose

Your enthusiasm for delivering excellent customer care will ensure a warm and welcoming environment is provided within our venues and hospitality settings. You will be driven by a commitment to deliver outstanding services within busy, tourist attractions and other event settings, whilst maintaining the highest level of standards and contributing to an overall excellent customer experience.

Please see the attached Key Duties and Job Specification which outline all responsibilities and duties for this post.

TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.

Rate of Pay

Rate of Pay: £13.59 - £14.26 per hour

Hours of work are and average of 21hrs per week to be worked over 2 weeks, please see the attached work pattern.

Responsibilities and Our Values

You will strive to exceed the expectations of our Strategic Vision and Corporate Delivery Plan and in doing so promote and recognise the importance of our vision and values;
• Being honest and demonstrating integrity at all times
• Engaging and inclusive with our people, partners and stakeholders
• Striving for continuous improvement by being ambitious and aspirational in all that we do
• Taking responsibility and being accountable for our organisation and our service delivery

Additional Information

Employment References
We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

The post you have applied for requires you to complete a Criminal Conviction Declaration Form listing any live offences. Any information that is disclosed on a Criminal Conviction Declaration Form will require to be discussed before a formal offer of employment is made. If you require further clarification please refer to www.disclosurescotland.co.uk.

Proud member of the Disability Confident employer scheme

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.