Total 14 Manager customer service job vacancies in northamptonshire nn16 8td

Landscaping Team Leader - Customer Care
Location: Northampton
Hourly Rate: £13.00 - £13.60
Contract type: Permanent
Working hours: Monday - Friday 07:00 - 16:30

About the role

As a Customer Care Team Leader, you will get the chance to supervise a motivated team working on various soft and hard landscaping contracts within our construction area. This could be anything from a new build, front lawn, rear garden, or public open space. This is a great opportunity to lead a team and provide fantastic customer service as well as high quality work for numerous customers / contracts.

Requirements

• Prior experience in soft / hard landscaping and /or construction.
• Prior experience of working in a customer facing or customer care related role.
• A strong health and safety mindset and adept at problem solving.
• Must possess a driving license & CSCS card.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Contribute to projects that make a real difference in the community and environment.
• We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Up to 25 days holiday plus bank holidays.
• Enhanced maternity and shared parental leave.
• Private health and insurance cover opt in.
• Support for personal and professional challenges.
• Discounts on retail, holidays, gym memberships, and more.
• Resources to manage your finances.
• Secure your future.
• Colleague of the month and annual awards.
• Two days per year to support a cause of your choice.
• Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#GW

Proud member of the Disability Confident employer scheme

Service Care Solutions are working alongside and innovative finance consultancy for Account Managers to join their team on a permanent basis.

Role: Account Manager.
Location: Northampton.
Salary: £28,000 to £30,000 per year (plus commission).
Contract: Permanent.

• Must have a background in client facing sales.
• Prior experience in Finance sector especially coming from a Finance Broker is highly desirable.
• The primary responsibilities of the role are to: Build and nurture client relationships through various channels like telesales social media trade events and networking.
• Offer finance solutions by presenting a range of products such as asset finance commercial loans invoice finance and property finance.
• Conduct effective analysis of financial requirements and relevant documentation.
• Develop a full understanding of your clients' requirements.
• Prepare proposal documents and compile persuasive applications.
• A high performing Account Manager will: Conduct background research on prospects prior to engaging.
• Maintain a high level of professionalism in all forms of communication.
• Continuously enhance knowledge and skills
• Remain vigilant against fraud and money laundering risks promptly reporting any concerns.
• Adhere to the principles of Treating Customers Fairly in all interactions.
• Support fellow Account Managers and contribute expertise and best practices to the wider team.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Kind regards,

Deputy Manager

Service care Solution are currently recruiting for a Deputy Manager, for a New Children's Home in Wellingborough.

We are looking for a Deputy Manager to support the Home Manager with all aspects of the day-to-day running (in line with Children's Homes Regulations) of the Children's Home including promoting the safeguarding of young people's welfare. Participate in the on-call roster in support of the Children's Home.

This is a 4 Bed EBD Children's home that will support 2 Children.

Main Responsibilities

As a Deputy Manager, you will be responsible for:

• Support with managing the residential home on a day-to-day basis ensuring it is compliant in meeting all relevant legislative and contractual requirements, including the health and educational needs of young people.
• Liaise with other departments and external agencies to ensure that the young people receive appropriate plans, programmes, and support in the home to aid their rehabilitation into the community and to meet contractual requirements.
• Coach, support and develop staff, including supervision, to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and inspection framework requirements are met.
• Assist in budget preparation and manage and control budgets to meet financial parameters.

Requirements:

• Managerial experience within a similar environment
• 2 years residential care experience.
• Full driving licence
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Deputy Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document. For further information please contact Kerry Althorpe, Associate Divisional Manager via email:kerry.althorpe@nhs.net; Tel 01536 491726 or Sue Cross Associate Divisional Manager, via email: sue.cross14@nhs.net ; Tel 01536 491462

Deputy Manager

Service care Solution are currently recruiting for a Deputy Manager, for a 4 bed Childrens Home in Wellingborough.

We are looking for a Deputy Manager to support the Home Manager with all aspects of the day-to-day running (in line with Children's Homes Regulations) of the Children's Home including promoting the safeguarding of young people's welfare. Participate in the on-call roster in support of the Children's Home.

Main Responsibilities

As a Deputy Manager, you will be responsible for:

• Support with managing the residential home on a day-to-day basis ensuring it is compliant in meeting all relevant legislative and contractual requirements, including the health and educational needs of young people.
• Liaise with other departments and external agencies to ensure that the young people receive appropriate plans, programmes, and support in the home to aid their rehabilitation into the community and to meet contractual requirements.
• Coach, support and develop staff, including supervision, to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and inspection framework requirements are met.
• Assist in budget preparation and manage and control budgets to meet financial parameters.

Requirements:

• Managerial experience within a similar environment
• 2 years residential care experience.
• Full driving licence
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Deputy Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Deputy Manager

Service care Solution are currently recruiting for a Deputy Manager, for a 4 bed Childrens Home in Wellingborough.

We are looking for a Deputy Manager to support the Home Manager with all aspects of the day-to-day running (in line with Children's Homes Regulations) of the Children's Home including promoting the safeguarding of young people's welfare. Participate in the on-call roster in support of the Children's Home.

Main Responsibilities

As a Deputy Manager, you will be responsible for:

• Support with managing the residential home on a day-to-day basis ensuring it is compliant in meeting all relevant legislative and contractual requirements, including the health and educational needs of young people.
• Liaise with other departments and external agencies to ensure that the young people receive appropriate plans, programmes, and support in the home to aid their rehabilitation into the community and to meet contractual requirements.
• Coach, support and develop staff, including supervision, to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and inspection framework requirements are met.
• Assist in budget preparation and manage and control budgets to meet financial parameters.

Requirements:

• Managerial experience within a similar environment
• 2 years residential care experience.
• Full driving licence
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Deputy Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Registered Manager

Service care Solution are currently recruiting for a Registered Manager, for a 4 bed Childrens Home in Wellingborough.

We are looking for a Registered Manager to be responsible for all aspects of the day-to-day running (in line with Children 's Homes Regulations) of the Children's Home including promoting the safeguarding of young people's welfare. Participate in the on-call roster in support of the Children's Home.

Main Responsibilities

As a Registered Manager, you will be responsible for:

• Manage the residential home on a day-to-day basis ensuring it is compliant in meeting all relevant legislative and contractual requirements, including the health and educational needs of young people.
• Liaise with other departments and external agencies to ensure that the young people receive appropriate plans, programmes, and support in the home to aid their rehabilitation into the community and to meet contractual requirements.
• Coach, support and develop staff, including supervision, to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and inspection framework requirements are met.
• Assist in budget preparation and manage and control budgets to meet financial parameters.

Requirements:

• Substantial managerial experience within a similar environment (at least 1 year supervisory in care setting)
• 2 years residential care experience.
• ull driving licence
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Registered Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work.
We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.

Why choose BCA?


Training courses available for our staff
Deals and discounts on new cars for you and your family
Access to BCA Rewards, which provides online and in-store discounts with a range of retailers such as Asda, Tesco, Boots, Ikea, Currys and many more…
Company Schemes that include Eye Care Scheme, Cycle to Work Scheme & Referral Scheme


We are looking for a Customer Warranty Coordinators Team Leader for our BCA Corby site. Within this role, you will lead a team that supports positive customer experience by facilitating the booking process for either mobile or static repairs within the cinch repair network.

Working hours: 4on 4off 7:00-19:00

What you’ll be doing….


Lead your team in liaising with customers to arrange repair bookings on site or with the mobile repair vans
Monitor the progress of repairs whilst on site and chase progress as needed
Maintain proactive communication with the customers regarding the status of the repairs on their vehicle
Plan and monitor the capacities in the workshops to ensure repairs are completed within targeted timeframes
Act as a progress chaser for vehicles through the process to ensure constant flow
Support the sites to get aborts and VARs repaired through the workshop alongside customer repairs
Effectively prioritise workload to ensure all vehicles are repaired in a timely manner


Who you are….


Full UK Driving Licence
Competent in all Microsoft applications
Good organisational and planning skills
Strong communication skills


We try to make working for BCA rewarding in every sense, including a positive work environment, training and development opportunities as well as exciting career options. If you're looking for a career that has great teamwork, training, rewards, long-term scope and is going places - apply now!

Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

An excellent new job opportunity has arisen for a dedicated Registered Service Manager to work in an exceptional service located in the Kettering, Northamptonshire area. You will be working for one of UK's leading health care providers

This is an amazing residential service supporting people with Prader-Willi Syndrome, encouraging them to take an active role in their care and learning how to manage their condition and maintain a healthy, sustainable lifestyle

**To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services**

As the Registered Manager your key responsibilities include:
• Ensuring the highest standards of support
• Managing budgets
• Developing your team
• ensure the individuals you support have the opportunity to develop a varied
• You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life

The following skills and experience would be preferred and beneficial for the role:
• A strong, supportive leader and effective manager
• Successfully managed a team in a challenging Learning Disability Service
• Had professional senior level contact with CQC
• Developed positive relationships with commissioning teams

The successful Service Manager will receive an excellent annual salary of £34,000 - £36,000 per annum. This exciting position is a permanent full time role working through days only. In return for your hard work and commitment you will receive the following generous benefits:
• Yearly bonus
• Fantastic support and development opportunities
• Paid annual leave 25 days per year plus Bank Holidays
• Employee benefits platform providing discounts at over 150 retailers
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal

Reference ID: 6471
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

An excellent new job opportunity has arisen for a dedicated Registered Service Manager to work in an exceptional service located in the Kettering, Northamptonshire area. You will be working for one of UK's leading health care providers

This is an amazing residential service supporting people with Prader-Willi Syndrome, encouraging them to take an active role in their care and learning how to manage their condition and maintain a healthy, sustainable lifestyle

**To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services**

As the Registered Manager your key responsibilities include:
• Ensuring the highest standards of support
• Managing budgets
• Developing your team
• ensure the individuals you support have the opportunity to develop a varied
• You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life

The following skills and experience would be preferred and beneficial for the role:
• A strong, supportive leader and effective manager
• Successfully managed a team in a challenging Learning Disability Service
• Had professional senior level contact with CQC
• Developed positive relationships with commissioning teams

The successful Service Manager will receive an excellent annual salary of £34,000 - £36,000 per annum. This exciting position is a permanent full time role working through days only. In return for your hard work and commitment you will receive the following generous benefits:
• Yearly bonus
• Fantastic support and development opportunities
• Paid annual leave 25 days per year plus Bank Holidays
• Employee benefits platform providing discounts at over 150 retailers
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal

Reference ID: 6471
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Customer Account Client Relationship Manager with excellent customer service, client account management, organisational and communication skills with a strong attention to detail is required to join a well-established health consultancy company.


SALARY: £30,000 per annum + Benefits

LOCATION: Remote Working / Homebased – with some trave as required

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week, Monday to Friday between 8am and 6pm


KEY REQUIREMENT: A full and clean driving licence and the willingness to travel is essential


JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Account Client Relationship Manager with excellent customer service, client account management, organisational and communication skills with a strong attention to detail.

Working as a Customer Account Client Relationship Manager you will be required to provide effective and pro-active contractual, commercial and relationship management to a specified portfolio of key clients across the company’s existing customer base.

As a Customer Account Client Relationship Manager you will support your clients with all their needs from set up to renewal, as well as developing through up-selling and cross sales.


DUTIES

Your duties as a Customer Account Client Relationship Manager will include:

• Pro-active development and maintenance of strong relationships with key decision makers and senior stakeholders across the client portfolio

• Establish Robust Internal Network. Build and maintain strong relationships with all key internal stakeholders and senior managers – clinical, commercial & customer services

• Understanding individual customer needs and implementing solution-based initiatives

• Identifying opportunities to expand company services (Wellbeing, EAP, Mental Health Services, Absentia etc) with each customer

• Understand the services being delivered to each customer

• Identify any key risks within the customer portfolio

• Ensure delivery of agreed SLA’s, through the customer service teams, maintaining a consistent high level of customer service delivery

• Be the escalation point for any complaints / issues that the customer service teams require additional support with

• Ensure a regular meeting and contact strategy is in place with all key customers

• Maintain minutes of each meeting and share minutes of meeting with customers

• Work with the business to ensure customer deadlines are met

• Occasional requirement to travel to customer meetings an ad hoc basis, depending on customer needs / requests


CANDIDATE REQUIREMENTS

• Degree level or equivalent experience in Customer Relationship Management

• Strong communication and presentation skills – must be able to communicate efficiently (verbally, in print and via the phone) to all levels of internal and external stakeholders

• Excellent relationship management skills – must be able to build and maintain relationships with senior managers, directors and key customer stakeholders

• Influencing – must have the ability to influence key decision makers internally and externally

• Time & Diary Management – must be able to manage own time and diary, whilst working remotely across the UK, attending client meetings, and working from home, where appropriate

• Excellent knowledge of Outlook, Word, Excel and PowerPoint is essential

• The ability to work under pressure and meet multiple deadlines in line with client and business requirements

• Must have full and clean driving licence and be willing to travel


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P11636

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