Total 19 customer service job vacancies in Alfreton, Derbyshire, DE55 4BR

We are working with our client, a market leader in their industry who are looking for a customer support administrator to join their growing administration team, reporting to the Office Manager in their Alfreton offices.

Do you have previous experience in using Sage, the ability to communicate with internal and external customers, and able to provide support to all areas across the business, then this role is for you!

To be considered for the role, you’ll require the following essentials:

• Current or previous administration experience
• Strong IT skills – MS Office & Sage
• Strong organisational skills
• Attention to detail
• Excellent verbal and written communication skills

Within this position, you’ll also be:

• Providing customer support through phone, email, written correspondence, and in-person meetings
• Addressing customer service issues, ensuring discussions or correspondence are recorded, and working towards a resolution
• Escalating any unresolved issues to the Office Manager for assistance
• Monitoring and responding to emails within the established timeframes
• Processing online orders & issuing acknowledgments
• Packing & shipping items within the agreed deadlines
• Using the Sage system to handle order processing, quotations, returns, acknowledgments, and credit notes within the specified time limits
• Responding to sample requests, preparing and mailing items on time
• Providing support to the sales team, including booking meetings, organising samples and POS materials, arranging name badges, and coordinating lunches for training sessions
• Planning display installations and repairs on behalf of Senior Technicians, ensuring all materials, paperwork, and customer information are in place for each job
• Organising displays for customers by verifying job requirements, processing orders, managing display claims, and arranging credits when necessary
• Maintaining the warranty log by updating registration documents daily
• Assisting other Customer Services Team members during absences to maintain a seamless customer experience
• Performing any other reasonable tasks as required

Salary & Working Hours

Salary is £23,500 per annum

Working hours are Monday – Friday

Some travel maybe required at times for the role to attend trade exhibitions and meet with customers as well as possible additional hours to ensure projects are completed to timelines too.

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as a Recruitment Agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

0115 697 2662

Residential Youth Worker – Supported Accommodation - asylum seeking young people

Location: Alfreton

Salary: £23,985 per annum

Job title: Service Coordinator

A fulfilling and exciting opportunity available for a residential support worker post in our new Alfreton service.

• Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

• We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

• This role is a key member of the team, providing assistance and guidance to 10 unaccompanied asylum seeking young people within a 24 hour supported accommodation setting.
• The post holder will be responsible for developing and delivering nurturing person centred support that is bespoke to suit the needs of each individual accessing the service.
• The support should assist residents in developing the skills required to settle in to a new area, overcome barriers and learn skills towards independence.
• Some young people may have experienced significant trauma in their home country and on their journey to the UK.
• The post holder must be empathetic, knowledgeable and professional in understanding the specific needs of asylum seeking adolescents transitioning into adulthood.
• Speakers of other languages would be an advantage (especially Arabic) but not essential.
• You will be expected to contribute to the maintenance and development of the Association’s values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits:

• Salary up to £23,985 per annum for 37.5 hours per week,
• Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
• Training and career advancement
• Discounted Goods and services
• Pension
• Access to Westfield Health and Westfield Rewards/Discounts
• Access to CALM app
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.

The Recruitment Co. is urgently recruiting a Service Engineer / Fitter to join our clients team based in the Ikleston area.

Hours of work: Full time Monday to Friday 8am-5pm

Salary: £35,000p.a (plus overtime)

Contract: Permanent

Summary: As a Service Engineer/Fitter, you will be required to troubleshoot, diagnose, repair & service our clients full line of equipment including directional drills and trenchers.

• Install, service, and repair .
• Diagnose technical issues and troubleshoot problems effectively.
• Perform routine maintenance and inspections to ensure equipment operates efficiently.
• Collaborate with clients to understand their needs and provide tailored solutions.
• Maintain accurate records of service activities and parts used.
• Follow safety protocols and maintain a clean and safe work environment.

• Ideally someone who has experience with engineering, industrial machinery, engines and is skilled in fitting and welding.
• Minimum 3 years experience covering a mixture of Workshop and Site work
• Proven experience as a Service Engineer/Fitter or in a similar role.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel to client sites as needed.

If you feel you are the right candidate for this role then please submit your CV for immediate response.

CPSwansea

Calling all enthusiastic problem solvers and customer champions!

We're seeking an outgoing and motivated individual to join our vibrant Derby branch as a Customer Service Advisor within our Workwear and PPE team.

In this dynamic role, you'll be the bridge between our customers and our internal sales teams, ensuring seamless service that fuels our branch's continued growth. This role is all about the customer; so, if you like putting them at the centre of everything you do – read on!

Here's your chance to:

Connect: You'll connect with customers, understand their needs, and build relationships.

Build Knowlege: Be the first line of defence for resolving queries, orders, and product information.

Become A Pro Multitasker: Can you juggle calls, emails, and internal requests with a smile? Sound like you? This could be your role!

Strategic Thinking: Identify efficiency opportunities and champion process improvements that boost our entire team.

Collaborate: We're all about teamwork, so expect a supportive and dynamic atmosphere where your ideas are valued.

We want to hear from you if you are:

• Punctual and organized: Deadlines are your friends, and chaos doesn't faze you.
• A phone hero: You own the conversation, leaving customers feeling heard and satisfied.
• A Microsoft Office expert: Spreadsheets and emails are your playground.
• A results-oriented go-getter: You have a fire and a passion for exceeding expectations.
• A data-driven problem solver: Numbers sing to you, and you love uncovering insights to improve processes.

Experience needed:

• Customer service background in a wholesale / product sales background
• PPE / Workwear sales or customer service experience is ideal!
• Used to managing expectations – Supplier, customer and internal. Used to dealing with backorders and unexpected delays.

If this sounds like you - then dive into this exciting opportunity!

We offer a competitive package with perks like free parking, a pension plan, discounts, and much more. Plus, you'll get a chance to make a real impact in a fast-paced and rewarding environment.

Proud member of the Disability Confident employer scheme

Customer Service Coordinator - Chesterfield

We are currently recruiting for a Customer Service Coordinator for one of our clients based in Chesterfield S43 3FG.

Skills:

• Great attention to detail and is accurate at speed
• Skilled in IT, Google docs etc & proficient in Office packages inc Excel & Word
• Full training provided
• Ability to work within a chilled/cold environment

Shift pattern:

• Tuesday to Saturday
• 08:00 - 16:30

Pay rate:

• £12.75p/h

Duration: Ongoing , temp to perm

Requirements:

• Admin experience
• Excellent written communication skills
• Confident telephone manners
• Excellent organizational skills and the ability to multitask
• Able to work under pressure
• Previous experience in a fact paces customer service environment

Tasks :

• Collect PODs & archive from Transport
• Sort PODs into 'Clean', 'Spalding' and 'Discrepancy'
• Scan 'Clean' PODs to the website. Ensure all are set to darkest density and ensuring PODs with multiple pages are scanned on the multipage setting
• Spalding PODs to go in the Spalding file
• Sort CS inbox from overnight
• Call depots to re-book pallets using PO if required
• Process Ocado KPI data & report to Andrew Weetman
• Check Hovis is running to time using Load Plan & Microlise
• Returns AM & PM check
• Check discrepancies POd's following the discrepancy POD process

Benefits:

• Weekly Pay
• Set up shift
• Online payslips
• Pension Scheme
• Personal Accident Insurance

This is an amazing opportunity if you are looking for a Customer Service Coordinator job in Chesterfield.

Sign your contract with Job&talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

• Read credit reports and fully understand customer credit profiles
• Provide high quality professional independent mortgage advice and explain different types of mortgages available
• To be responsible for all underwriting queries, resolution of issues and produce decisions in principle's for new cases prior to be passed over to the case management team
• Underwrite Mortgage applications for a large panel of lenders
• Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date
• Meet all departmental SLAs and targets
• Ensure all regulatory documentation completed within the required timescale
• Work within Network regulatory requirements
• To maintain knowledge of the financial services industry
• Keep up to date with new mortgage products and changes in lenders criteria
• To be proactive, hardworking, flexible and able to work under own initiative but also a team player
• Embrace company values and promote them effectively alongside the company brand
• Understand what Treating Customers Fairly (TCF) means and embed this fully within your work
• Attend internal or external meetings as required.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

A client within the public sector based in the East Midlands is currently recruiting for a Mechanical Project Supervisor to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to manage the Councils building and maintenance projects, providing technical specialist advice in Mechanical Building Services Engineering, ensuring that all works are carried out in an efficient manner.

Key responsibilities will include but not be limited to:

• Act as a key advisor to the Corporate Landlord on compliance of the Corporate Estate, in accordance with ISO 55000 International Standards for Asset Management.
• Be the Councils technical specialist for mechanical engineering, overseeing compliance, servicing, and projects.
• Provide a lead role in the programme planning, resource planning, budget planning, quality of service and value for money of the sections projects. Take a lead role in budget forecasting and monitoring.
• Ensure all property and construction work carried out by the Council complies with relevant statutory legislation, codes of practice and professional guidance documents.
• Take a lead role in the preparation of the Councils property and construction Frameworks and contracts.

The Candidate

To be considered for this role you will require to be degree qualified or equivalent in control or mechanical engineering or to have completed a foundation degree, BTEC HNC/HND in mechanical engineering or a related engineering subject.

It will be essential to be in experiences in the below:

• Experience and considerable relevant practice experience in the design, installation and management of Mechanical building services, desirable but not essential.
• Experience of specifying and managing building electrical and mechanical works for a range of term, and main contractors
• Ideally, be a Chartered Mechanical Engineer: MIMechE

The client is looking to move quickly with this role and as such are offering £25 p/h Umbrella Ltd. (approx. £20 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Service Care Solutions are currently looking for an administrative assistant on behalf of Derbyshire County Council. This position is based within the children's services and is fully office based as the successful candidate will be required to help with providing a reception service for the team.

In this role the successful candidate will provide general administrative support to the team. Some of the duties that you can expect in this role include, but are not limited to:

- organising and management of files
- updating and maintaining spreadsheets
- monitoring of budgets and payment of invoices
- reception duties as and when required
- answering telephone and email correspondence

This role is on an initial temporary contract for 3 months with a view to being reviewed for extension following this period. The pay rate for this role is £14.24 per hour and it will be a full time position for 37 hours per week.

The benefits of working with Eilidh at Service Care Solutions:
* You will receive a dedicated and personal consultant with a vast knowledge of social work
* We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
* We provide frequent updates of new opportunities via text and email
* We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964.

Healthcare Assistant (HCA) - Derby NHS

Location: Derby NHS
Contract: Agency (Service Care Solutions)
Rate: £14.25/hr Ltd (Days) and £16.00/hr Ltd (Nights), paid weekly through umbrella
Shift Options

• AM Shift: 7:15 am - 2:45 pm
• PM Shift: 2:30 pm - 10:00 pm
• Waking Nights: 9:45 pm - 7:30 am

Role Overview
We are hiring dedicated Healthcare Assistants to join Derby NHS, providing essential support to patients in all aspects of daily living. Key responsibilities include assisting with personal care, mobility, eating and drinking, and toileting.
Requirements

• Previous experience in a healthcare setting preferred.
• Compassionate and patient-centered approach.

Apply Today to join a supportive team dedicated to enhancing patient care in the Derby area
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk