Total 14 customer service job vacancies in CV21 3EB

Title: Service Supervisor

Location: 1 Hardman Square, Manchester M3 3EB

Salary: £28,350

Benefits:

• 28 Days holiday including bank holidays
• Monday - Friday
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Service Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

• Supervision and Training - recruit, train, and supervise catering team, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

Your new company

Your new company is a manufacturing company looking for an experienced customer service administrator who is fluent in German to join their team.

Your new role

Your new role will see you providing timely and efficient solutions for business customers to increase their understanding of all products and assist them in finding the best solution for their applications offering world-class customer service.

What you'll need to succeed

You will have 3 years of customer service experience, preferably in manufacturing. Excellent written/verbal communication skills as well as active listening and problem-solving. The ability to multitask, prioritise, and self-manage time along with experience using MRP and CRM systems.

What you'll get in return

In return, you will receive a competitive salary, as well as a good benefit package including a pension scheme, annual leave, onsite parking and a flexible working policy.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Supervision and Training - recruit, train, and supervise catering team, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services

Title: Service Supervisor

Location: 1 Hardman Square, Manchester M3 3EB

Salary: £27,800

Benefits:

• 28 Days holiday including bank holidays
• Monday - Friday
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Service Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

Health & Safety Officer
On-going contract - Inside IR35
Rugby

About the role
Assist with planning, implementation and monitoring the effectiveness of our Health and Safety policy and procedures. Manage the Health and Safety Coordinators; DSE assessors; Fire Marshalls; and First Aiders, championing their work to ensure competent, efficient, and productive delivery of objectives in line with prioritised health and safety cultural improvements

Responsibilities

• Support and audit local managers' health and safety management and liaise with the appropriate manager to ensure that issues are addressed within an appropriate time frame.
• Create action plans in response to audits and monitor delivery.
• Investigate Town Hall incidents and audit incident investigations for non-Town
• Hall incidents. Maintain an incident record database; analyse incident data to produce quarterly and annual reports for Management meetings.
• Develop and deliver competent effective and efficient health and safety training to staff (internal and external)
• Support Comms in maintaining an H & S folder on the extranet.
• Conduct regular inspections and audits of council's work sites and activities
• Work in partnership with the Safety & Resilience Team to develop best practice, such as monitoring of behaviours and cultures, while ensuring that we can still get the job done (risk aware not risk averse).

Qualifications and knowledge

• Extensive experience within Health & Safety Management
• Competent effective and efficient health and safety trainer.
• Nebosh Certificate Holder, but with a willingness to work towards NEBOSH Diploma
• Communication skills to deal with a range of people often using persuasion skills, including computer literate with a drive to support the digitalisation agenda.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.

Our client based in Warwickshire is currently recruiting for a Plant Fitter to join their Fleet & Plant management team.

This is a full time, permanent with the ideal candidate will have a wide range of relevant experience in the maintenance and overhaul of contractor's plant, of small and heavy plant ideally a C&G / N.V.Q. / B. TECH or equivalent, in a mechanical discipline.

The purpose of the is be responsible for the provision of the company's plant equipment. The main duties of this role is to be able to carry out machine plant diagnostics, servicing and repairs to construction Equipment to the highest standard.

Responsibilities:

• Build strong and positive relationships with the all departments and teams
• Feedback any important information to Fleet & Plant management.
• To promote Fleet & Plant in a professional manner.
• To react to any needs quickly, effectively and efficiently
• To carry out repairs to the highest standard to provide a " First Time Fix"
• Possess excellent laptop computer technical diagnostics skills
• Continually look to develop yourself through Courses and other Medias when available Service and maintain Equipment to the Manufactures specifications
• Operate mobile plant when required to ensure operation
• Maintain and improve Fleet & Plant section profile
• Present a professional image at all times
• Carry out all work practices in line with company health and safety policy
• Keep garage and workshops in a safe and tidy condition

Requirements:

• To communicate efficiently and express your ideas clearly and confidently at all levels verbally, in print and via the telephone

• Teamwork, ability to work confidently within a group and on own initiative

• Time Management, ability to manage time effectively, prioritising tasks and working to deadlines

• Drive and determination to get things done, make things happen and continually looking for better ways of doing things

• Analysing and Investigating, ability to gather information systematically to establish facts and principles for problem solving * Flexibility, ability to adapt successfully to changing situations and environments

• Initiative and Self-Motivation, ability to act on initiative, identify opportunities and be proactive in putting forward ideas & solutions

• A relevant qualification in plant maintenance and repair C&G / N.V.Q. / B. TECH or equivalent, in a mechanical discipline Personal Attributes:

• Capable of delivering results under pressure and to strict deadlines

If interested, our client is looking to move quickly and are therefore offering a salary of £20 per hour at 39 hopurs per week. For more information please feel free to get in touch on 01772 208967 or email at james.glover@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Service and Support Administrator | Rugby | Full Time | £23,500

This is an unmissable opportunity to join a global leader in collision repair equipment as it celebrates its 50th year of innovation.

Working with the After-Sales Manager and Service Engineers, your role will be pivotal in functioning as a cohesive commercial team. Together, you'll focus on achieving customer satisfaction and delivering a premium experience—from installation to aftercare. This will be crucial for maintaining an elevated standard of customer service, catering to both existing and potential customers.

Your primary responsibility will involve efficiently managing and prioritising phone calls and requests in collaboration with all associates. The aim is to ensure that appropriate actions are taken promptly.

To excel in this role, you will be reliable, punctual, and positive; bringing your customer-focused attitude to the forefront, embodying the brand ethos, and consistently upholding its core values.

Are you the right person for the job?

• Fluent in both written and spoken English
• High level of customer service expertise
• Proficient in Microsoft Office (Outlook, Excel, and PowerPoint)
• Competent with accounting software (Sage) and CRM systems
• Confident communicator with qualified technicians

What will your role look like?

• Handle inquiries and service requests efficiently
• Maintain and update the CRM for seamless operations
• Schedule and confirm service dates, collaborating with the After-Sales Manager
• Assist and advise panel technicians with datasheet inquiries
• Prepare quotations and order confirmations
• Liaise with internal warehousing for smooth logistics
• Utilise Sage for stock control and check past invoices
• Create and distribute service reports and certificates
• Manage subscriptions, renewals, and data distribution
• Collaborate with Global support for a connected network
• Handle risk assessments and method statements (RAMS)
• Utilize total Shop Solutions (TSS) on the internal support intranet
• Ensure efficient tracking and sending of letters and parcels
• Maintain organised customer documentation (electronic and paper)

What can you expect in return?

• 20 days holiday
• Paid bank holidays
• Free on site parking
• Optional Health Insurance
• Optional Opt In/Opt Out Pension Scheme

Don't miss the chance to be a key player in the company’s success story. Click “APPLY” now!

Your data will be handled in line with GDPR.