Total 10 customer service job vacancies in Daventry, Northamptonshire, NN11 8RF

Job Advert: Customer Service Advisor
Location: Northampton
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

About the Role:
Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

Responding to customer inquiries via phone, email, or chat
Providing accurate and helpful information to customers
Resolving customer complaints or issues efficiently and professionally
Ensuring all customer interactions are handled with care and respect
Maintaining a high level of product knowledge to assist customers effectively
Updating customer records and processing requests
Ideal Candidate:

Excellent communication skills and a positive attitude
Previous experience in a customer service or call centre environment is desirable
A team player with the ability to work independently
Good problem-solving skills and attention to detail
Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
A customer-first mindset and a professional approach to every interaction
Why Join Us?

Competitive pay of £11.44 per hour
Full-time temporary position with a chance to develop your skills
A supportive and friendly team environment
Opportunity to work in a fast-paced and varied role
If you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




TMO Customer Service Advisor RAF CroughtonPermanent, Full time, 39 hours per week
Competitive salary plus benefits
Serco have a great opportunity for a Customer Service Advisor to join the team at RAF Croughton.

You will be responsible for assisting with the efficient operation of traffic management activities. Manages effective use of military and commercial transportation to move personal property. Classifies and arranges personal property for shipment or storage. Arranges official air travel, performs customs pre-clearance inspections and ensures movers are in compliance via quality inspections.

As part of the role, you will need to be expected to fulfil the role of a Senior Customs and Border Clearance Agent (SCBCA). The SCBCA program managers and SCBCA Stamp holders shall be United States Citizens IAW ECM 4002.01 Paragraph 2-7. The contractor shall have an Alternate Program Manager and Alternate Stamp Custodian, meeting the same requirements as program managers, designated in writing, to ensure program consistency during periods of leave/pass or sickness.

The role will report directly to the TMO Supervisor at RAF Croughton and training will be given on all aspects of the role.

Main responsibilities of the role include:


- Reports directly to and assists the TMO Supervisor with all TMO related matters in support of the Contract.
- Plan and organise outbound and inbound personal property moves to worldwide locations.
- Prepare shipment applications, counselling forms and applicable custom documents.
- Counsel personnel and eligible dependents on personal property movements and applicable customs requirements. Review official travel orders and determine transportation entitlements.
- Assist customer with arranging movement of privately owned vehicle and counsel them on preparation requirements prior to shipment.
- Utilize computer systems to set up personal property outbound pick-ups and inbound delivery dates.
- Perform agriculture inspections on outbound personal property at customer’s residence prior to pick up to ensure cleanliness of items and that shipment is pest free
- Conduct Quality Assurance (QA) inspections at customer’s residence or by phone of all moves to ensure moving companies are packing, picking up and delivering shipments in accordance with the tender of service.
- Conduct semi-annual moving company warehouse inspections to ensure facilities comply with Security, fire prevention and suitability to store personal property shipments.
- Conduct monthly agriculture inspections of moving company warehouses to ensure facilities are clean, pest free and suitable to store personal property shipments destined for the United States.
- Operate left hand drive sedan to perform agriculture, QA and warehouse inspections. Area of coverage is local, London, Midlands, Southwest and Wales. Long journeys required and sometimes an overnight stay needed.
- Prepare, maintain and issue travel documents. Process pay adjustment forms when excess costs are involved with commercial travel.
- Perform after hours emergency travel standby. Arrange airline flights with 24 hour CTO and issue travel documents to customer.
- Maintain passenger travel files.
- Support as required with outbound and inbound cargo movements and produce customs forms
- Plan and organise outbound and inbound personal property moves as required by the customer
- Prepare shipment applications, counselling forms and applicable custom documents
- Counsel personnel and eligible persons on personal property movement and customs requirements
- Utilize designated computer based operating platforms to set up personal property collections and deliveries.
- Arrange with third party carriers for the commercial transportation of personal property.
- Support the TMO Supervisor with any other tasks that are required within the AMC Contract


What you’ll need to do the role:


- Be able to gain appropriate clearances, being a United States Citizen
- To be able to communicate with customers and staff in an articulate and professional manner whilst being effective.
- Able to work as part of a team
- Strong administrative and organisational skills
- Computer literate and ability to learn unfamiliar computer programmes
- Full clean driving license
- Full training will be given

What we offer:


- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

Customer Service Advisor - On-site

Location: Northampton, NN6
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

Drivers preferred due to remote location!

Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

• Responding to customer inquiries via phone, email, or chat
• Providing accurate and helpful information to customers
• Resolving customer complaints or issues efficiently and professionally
• Ensuring all customer interactions are handled with care and respect
• Maintaining a high level of product knowledge to assist customers effectively
• Updating customer records and processing requests

Ideal Candidate:

• Excellent communication skills and a positive attitude
• Previous experience in a customer service or call centre environment is desirable
• A team player with the ability to work independently
• Good problem-solving skills and attention to detail
• Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
• A customer-first mindset and a professional approach to every interaction

If this role sounds of interest to you, please apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Advert: Customer Service Advisor
Location: Northampton
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

About the Role:
Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

Responding to customer inquiries via phone, email, or chat
Providing accurate and helpful information to customers
Resolving customer complaints or issues efficiently and professionally
Ensuring all customer interactions are handled with care and respect
Maintaining a high level of product knowledge to assist customers effectively
Updating customer records and processing requests
Ideal Candidate:

Excellent communication skills and a positive attitude
Previous experience in a customer service or call centre environment is desirable
A team player with the ability to work independently
Good problem-solving skills and attention to detail
Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
A customer-first mindset and a professional approach to every interaction
Why Join Us?

Competitive pay of £11.44 per hour
Full-time temporary position with a chance to develop your skills
A supportive and friendly team environment
Opportunity to work in a fast-paced and varied role
If you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Do you live close to Daventry?

Do you have previous experience maintaining, servicing and repairing small tools?

We have an exciting opportunity for a customer focused and mechanically minded candidate to join Jewson, Daventry Workshop as a Service Technician.

In order to support our customers and deliver a great service you will;

• Your main focus will be to carry out basic maintenance and cleaning of our small tool hire equipment in the workshop, resolving issues and making ready for rehire

Key Requirements

• Small Tools Maintenance and Repair experience
• Workshop experience
• Full Clean Driving Licence

This role is working with Jewson part of the STARK Building Distribution UK. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Building Distribution UK we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

JOB TITLE: Ultrasound Technician/Field Service Engineer

The COMPANY
Our Client is the UK's leading independent expert specialising in the repair and servicing of electronic medical equipment/instrumentation - specifically Ultrasounds. They have earned a deserved reputation for the quality of the service they provide. They have achieved this by continually investing in cutting edge technology within their facility and, importantly, having a well trained and motivated workforce.

The ROLE
Due to an internal promotion they now require a Ultrasound Technician to carry out Planned Preventative Maintenance of machines on client's premises and simple probe repairs when in the workshop. Your role will include;
* Carrying out preventative maintenance on Client's sites UK wide - generally hospitals. It is estimated that you will be out an average of 3 days a week, home at night
* Providing advice and support to customers
* To deliver and collect loan equipment from customers
* Maintain and develop relationships with customers
* Probe repairs when in the workshop

The CANDIDATE
Our client is looking for strong team player with the desire to learn and forge a career. You must be able to demonstrate;
* Experience of visiting Customer sites, ideally hospitals
* Technical background/bent
* Good team player
* Take pride in your work
* Excellent communication skills as this is a customer facing role
* High level of dexterity
* Driving license

SALARY: Depending on experience, 10% Performance related bonus
PACKAGE: 4% into Pension Scheme, 25 Days Annual Holiday & 8 Bank Holidays,
Life Assurance/Death In Service - 4 x Annual Salary, Health Cash Plan, etc.
LOCATION: Northamptonshire
This role is commutable from:
Corby
Kettering
Market Harborough
Wellingborough
Stamford
Uppingham
Oakham
Rothwell
Desborough
Kibworth Beauchamp

ALTERNATIVE JOB TITLES: Field Technician. Service Engineer, Field Service Technician, Field Engineer, Preventative Maintenance Engineer, Preventative Maintenance Field Service Engineer - Ultrasound Machines


Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INAND1

Landscaping Team Leader - Customer Care
Location: Northampton
Hourly Rate: £13.00 - £13.60
Contract type: Permanent
Working hours: Monday - Friday 07:00 - 16:30

About the role

As a Customer Care Team Leader, you will get the chance to supervise a motivated team working on various soft and hard landscaping contracts within our construction area. This could be anything from a new build, front lawn, rear garden, or public open space. This is a great opportunity to lead a team and provide fantastic customer service as well as high quality work for numerous customers / contracts.

Requirements

• Prior experience in soft / hard landscaping and /or construction.
• Prior experience of working in a customer facing or customer care related role.
• A strong health and safety mindset and adept at problem solving.
• Must possess a driving license & CSCS card.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Contribute to projects that make a real difference in the community and environment.
• We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Up to 25 days holiday plus bank holidays.
• Enhanced maternity and shared parental leave.
• Private health and insurance cover opt in.
• Support for personal and professional challenges.
• Discounts on retail, holidays, gym memberships, and more.
• Resources to manage your finances.
• Secure your future.
• Colleague of the month and annual awards.
• Two days per year to support a cause of your choice.
• Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#GW

Proud member of the Disability Confident employer scheme

Education and Childcare Advisor

Service care Solution are currently recruiting for an Education and Childcare Advisor in Kettering.

The Education and Childcare Advisor will challenge and support leaders and managers in early years settings to review and improve the quality of the provision and to raise all children's achievements particularly vulnerable groups.

Pay rate - £15.11 per hour PAYE / £19.02 Umbrella

Main Responsibilities

As an Education and Childcare Advisor, you will be responsible for:

• Work with Childcare providers (non-domestic and domestic) to ensure that there is a high quality expertise within the workforce to support all children within the relevant statutory legislation and frameworks.

• Continually review, monitor and assess the quality of practice and provision, identifying areas for development and setting targets for improvement resulting from external Ofsted inspection, local performance reviews and requests for support.

• To recruit and train new and existing childminders to further develop a more flexible and sustainable childcare offer meeting the needs of the family

• Work closely with Childcare Providers schools and PVI sector to promote better partnership working within the sector to ensure smoother transitions for children moving from early years' settings to reception class in school.

Requirements:

• Relevant professional qualification in Early Years or Childcare
• Knowledge of the Early Education and Childcare sector
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Education and Childcare Advisor, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!