Total 19 customer service job vacancies in Leamington Spa, CV32 6RW

Band 7 CAMHS Nurse - Leamington Spa NHS

Service Care Solutions are recruiting for a Band 7 CAMHS Nurse to work within the Leamington Spa NHS. This is a temporary agency role, Monday to Friday, 9:00 am - 5:00 pm, with a pay rate of £31 Ltd per hour (paid via umbrella).

Key Responsibilities:

• Manage a caseload within the core CAMHS team, supporting children and young people (CYP) referred with mental health conditions.
• Reduce the risk for CYPs on the waiting list, ensuring they receive timely support and intervention.
• Help ensure patient flow continues smoothly, easing the workload on existing staff and contributing to reduced waiting times for service users.
• Support the delivery of child and family-focused services, meeting performance and quality targets.
• Case manage young people, ensuring their care is consistent, effective, and focused on their needs.
• Build and maintain effective partnerships with external services, including education, social care, the acute sector, and third-sector organizations, to deliver shared outcomes for CYPs.

Position Details:

• Role: CAMHS Nurse (Band 7)
• Location: Leamington Spa NHS
• Contract Type: Temporary, Agency Role
• Working Hours: Monday to Friday, 9:00 am - 5:00 pm
• Pay Rate: £31 Ltd per hour (via umbrella)

If you're a dedicated and experienced CAMHS Nurse with a passion for supporting children and young people, we'd love to hear from you!
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Job Title: Temporary Principal Committee Services Officer
Salary: £28.50 PAYE (Inclusive of Holiday Pay) | £32.78 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Leamington Spa, CV32
Start Date: ASAP

Our client is seeking a Temporary Principal Committee Services Officer to join their Democratic Services team. This pivotal role ensures the client's decision-making bodies operate efficiently and in line with statutory requirements. The role also provides essential support on data protection, freedom of information, and complaint processes.
Key Duties and Responsibilities:

• Manage Council meetings, including agenda preparation, report checking, and producing accurate minutes.
• Act as an advisor to Councillors, trade unions, and attendees on Council procedures and relevant legislation.
• Maintain and publish public registers, such as Declarations of Interest and gifts/hospitality, in compliance with legislation.
• Liaise with elected members, service areas, and conduct research for task groups as required.
• Plan and conduct meetings, including pre-agenda briefings with Chairs and Lead Officers.
• Support members in their advocacy roles for their communities and manage external appointments.
• Develop and maintain procedures for public meetings.

Qualifications and Experience:

• Minimum of two years' experience in committee or democratic administration within local government.
• Certificate or Diploma from the Association of Democratic Services Officers.
• 3 A-Levels (A-C) including Maths and English, and a BTEC HND or equivalent in Business or Public Administration.
• Ability to interpret local government law and advise on Access to Information legislation.
• Excellent oral, written, and IT skills.
• Ability to work independently, meet tight deadlines, and cope under pressure.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Role: ICT Service Desk Operative
Location: Birmingham (onsite - 5 days a week)


Hays Technology is looking for a service desk analyst to join an exciting clients team.


What you will be doing:

• To provide instruction and advice to systems users via the telephone and remote support software
• To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.
• To triage, categorise and prioritise all incidents presented via the employee self-service portal
• To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.
• Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary.

What we are looking for:

• A graduate looking to start their it career or have previous service desk experience
• Good communication Skills
• Customer service experience
• Team working experience

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Introduction

We are recruiting for a Service Advisor to join our Volvo Dealership in Leamington Spa. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Excellent basic salary of up to £28,500 plus benefits with a bonus OTE of £37,500.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role and Responsibilities

• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

About you

• You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers
• A well-presented individual with a desire, attitude and character to succeed
• Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives
• You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Leamington Spa and covering our friendly Rugby branch
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support Colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.


About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

We're seeking a Senior Childrens Home Residential Care Practitioner to become part of a dynamic team for a Warwickshire local authority, working at their newly established Children's Home in Leamington Spa.
As a Senior Children's Residential Care Practitioner, you'll play a crucial role in the lives of young people. You'll work directly with them on a daily basis, building strong relationships with both the children and their families, and providing a safe and nurturing environment to help them achieve their goals. That's why we're seeking individuals who are genuinely committed to making a difference. Whether you've always dreamed of working with young people or you're considering a career change, this could be the perfect opportunity for you.

Salary: £31,364.00 - £33,945.00 per annum + additional pay for unsociable hours and sleep-ins.
Contractual hours: Full time working 37 hours, rota based
Region: Stratford-on-Avon

As a Senior Children's Residential Practitioner, your responsibilities will include:

• Ensuring the quality of day-to-day care, administration, and organisation of the Children's Home, while adhering to care plans for Children and Young People.
• Compliance with all statutory regulations, additional instructions, and best practices, with meticulous maintenance of records.
• Promotion and maintenance of positive anti-discriminatory and anti-racist practices.

Requirements:

• Relevant Minimum of 3 years' experience of demonstrably effective work with children and families in a voluntary or professional setting, preferably in a residential children's Home, coupled with delivery of specialist intervention and partnership work.
• A Relevant Child and family qualification to Level 3 with evidence of substantial experience as a family support worker or a NVQ Level Four or equivalent qualification in a relevant Child & Family subject or commitment to undertake the QCF qualification within 6 months of being in post.
• Level of expertise in an area of children, family and parenting, gained through qualification or substantial work experience. An understanding of family dynamics and child development

The role will require shift working including working some weekends, evenings, sleeping in the home and being on call.

Benefits:
The opportunity to care for Warwickshire's children.
Joining an authority with a "Good" Ofsted rating.
Competitive compensation.
Comprehensive training.
Funding for a QCF qualification.
Access to an employment assistance program, including counseling and support.
Clear career progression pathways.
Rotas with dedicated senior shift leads and on-call support.

Please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk if you would like to apply.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

ICT Service Desk Operative

Location: Leamington Spa (ON Site 5 Days A Week)

Rate: £14.70 p/h inside ir35

Duration: 3 Months initial contract

Hays Technology is looking for a service desk analyst to join an exciting client's team.

What you will be doing:

• To provide instructions and advice to systems users via the telephone and remote support software
• To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.
• To triage, categorise and prioritise all incidents presented via the employee self-service portal
• To ensure that all changes to systems, user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.
• Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary

What we are looking for:

• A graduate looking to start their IT career or someone who has previous service desk experience
• Good communication Skills
• Customer service experience
• Team working experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Customer Service Team Leader (Admin and Clerical)
Salary: £17.64 P/H LTD Umbrella
Hours: 37
Type: Temporary Ongoing
Location: Leamington Spa, CV32
Start Date: ASAP
Work Pattern: Monday - Friday | 08:45am - 17:15pm

A dynamic Customer Services Team Leader is sought to manage a dedicated customer service team. This critical role involves enhancing team performance to achieve superior customer satisfaction and support levels. The successful candidate will use their leadership skills to mentor and grow the team, address customer inquiries, and implement measures to increase service quality and operational efficiency.
Key Duties and Responsibilities:

• Develop and sustain Resident Engagement through various channels, including Resident Initiating Groups.
• Respond objectively and positively to customer communications, including complaints.
• Manage and inspire a team towards achieving excellence in customer service.
• Compile performance data to aid in practice improvement across the team.
• Handle escalated customer complaints and enquiries, providing effective and timely resolutions.
• Monitor and analyse team performance, identifying areas for improvement and implementing strategies to enhance service quality.
• Collaborate with other departments to streamline customer service processes and improve overall customer satisfaction.
• Ensure compliance with company policies and industry regulations.
• Develop and maintain in-depth product and service knowledge to provide expert advice and support to both team members and customers.

Requirements

• Proven experience as a Customer Services Team Leader or similar leadership role in a customer service environment.
• Strong problem-solving and conflict resolution abilities, with a customer-centric approach.
• Proficiency in CRM software and Microsoft Office Suite.
• [Desirable] proven in-depth experience in complaints case management, including cases from the Housing Ombudsman Service and the Local Government & Social Care Ombudsman Service.
• [Desirable] At least 2-3 years of experience in Resident Engagement within a social housing context.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Proud member of the Disability Confident employer scheme