Total 48 customer service job vacancies in Leamington Spa, Warwickshire, B46AJ

Registered Manager Bedworth, Warwickshire- £34,000

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service in Bedworth. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager / in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Band 7 CAMHS Nurse - Leamington Spa NHS

Service Care Solutions are recruiting for a Band 7 CAMHS Nurse to work within the Leamington Spa NHS. This is a temporary agency role, Monday to Friday, 9:00 am - 5:00 pm, with a pay rate of £31 Ltd per hour (paid via umbrella).

Key Responsibilities:

• Manage a caseload within the core CAMHS team, supporting children and young people (CYP) referred with mental health conditions.
• Reduce the risk for CYPs on the waiting list, ensuring they receive timely support and intervention.
• Help ensure patient flow continues smoothly, easing the workload on existing staff and contributing to reduced waiting times for service users.
• Support the delivery of child and family-focused services, meeting performance and quality targets.
• Case manage young people, ensuring their care is consistent, effective, and focused on their needs.
• Build and maintain effective partnerships with external services, including education, social care, the acute sector, and third-sector organizations, to deliver shared outcomes for CYPs.

Position Details:

• Role: CAMHS Nurse (Band 7)
• Location: Leamington Spa NHS
• Contract Type: Temporary, Agency Role
• Working Hours: Monday to Friday, 9:00 am - 5:00 pm
• Pay Rate: £31 Ltd per hour (via umbrella)

If you're a dedicated and experienced CAMHS Nurse with a passion for supporting children and young people, we'd love to hear from you!
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Job Title: Temporary Principal Committee Services Officer
Salary: £28.50 PAYE (Inclusive of Holiday Pay) | £32.78 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Leamington Spa, CV32
Start Date: ASAP

Our client is seeking a Temporary Principal Committee Services Officer to join their Democratic Services team. This pivotal role ensures the client's decision-making bodies operate efficiently and in line with statutory requirements. The role also provides essential support on data protection, freedom of information, and complaint processes.
Key Duties and Responsibilities:

• Manage Council meetings, including agenda preparation, report checking, and producing accurate minutes.
• Act as an advisor to Councillors, trade unions, and attendees on Council procedures and relevant legislation.
• Maintain and publish public registers, such as Declarations of Interest and gifts/hospitality, in compliance with legislation.
• Liaise with elected members, service areas, and conduct research for task groups as required.
• Plan and conduct meetings, including pre-agenda briefings with Chairs and Lead Officers.
• Support members in their advocacy roles for their communities and manage external appointments.
• Develop and maintain procedures for public meetings.

Qualifications and Experience:

• Minimum of two years' experience in committee or democratic administration within local government.
• Certificate or Diploma from the Association of Democratic Services Officers.
• 3 A-Levels (A-C) including Maths and English, and a BTEC HND or equivalent in Business or Public Administration.
• Ability to interpret local government law and advise on Access to Information legislation.
• Excellent oral, written, and IT skills.
• Ability to work independently, meet tight deadlines, and cope under pressure.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Your new company

Your new company is a manufacturing company looking for an experienced customer service administrator who is fluent in German to join their team.

Your new role

Your new role will see you providing timely and efficient solutions for business customers to increase their understanding of all products and assist them in finding the best solution for their applications offering world-class customer service.

What you'll need to succeed

You will have 3 years of customer service experience, preferably in manufacturing. Excellent written/verbal communication skills as well as active listening and problem-solving. The ability to multitask, prioritise, and self-manage time along with experience using MRP and CRM systems.

What you'll get in return

In return, you will receive a competitive salary, as well as a good benefit package including a pension scheme, annual leave, onsite parking and a flexible working policy.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Alcester

Are you an experienced Customer Care Advisor looking for the next step in your career? We are looking for a Customer Care Coordinator to join our team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.

As a Customer Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Relationship Manager in the day to day operations of their region.

Main Responsibilities:

• Manage customer and carer queries and action effectively and efficiently
• Provide Managers with up-to-date information on carer availability, contact information and support with queries
• Manage and maintain customer and carer files
• Schedule placements for carers ensuring customers and carers are effectively matched
• Support live in carers in their day to day roles
• Liaise with New customers to ensure all their needs are met
• There is no requirement to deliver hands on care in this role

Who you are:

The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.

In return we offer a competitive salary and the following benefits:

• 23 days annual leave rising to 25 after 2 years' service plus 8 days Bank Holidays
• Access to an Employee Assistance programme
• Free Blue Light Card
• Career development opportunities

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Service Integration Specialist

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.

Reporting into the IT Services Lead, the Service Integration Specialist will focus on delivering service excellence by ensuring ITSM processes are created and followed, service levels are met and service availability is maximised. This role will mainly be working from home, with the occasional requirement to attend our Head Office in Warwick.

What you'll do:

• Creation, ownership and governance of all ITSM Service Operations processes across Telent ITCS


• Performance management and reporting of ITCS key SLA's/KPIs to the Business.


• Deliver monthly IT Service Management forums


• Lead and manage Telent IT Major Incidents and RCA processes confidently


• Lead and manage all ITSM processes including but not exclusive to; Incident Management, Change Control, Problem Management, Knowledge Management and Service Onboarding processes and best practice


• Define business communication plans for major incidents


• Major Incident Management lead on all critical incidents including OOH shift cover


• Provide subject matter expertise and leadership to the IT teams on ITSM best practice, fostering a collaborative and high-performance culture.

Who you are:

You will have proven experience in a similar role, with a sound knowledge of Incident, Problem, Change and Knowledge Management.

Key Requirements:

• Extensive experience of working in a Service Integration environment


• as service management lead, working in IT operations and designing/implementing ITSM processes/framework


• Demonstrable practical application of ITIL aligned with ITSM tools


• Excellent communication, collaboration and customer service experience


• Ability to challenge "status quo" and confidence in resolving major incidents


• Industry qualifications - ITIL

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year


• Company pension scheme


• A range of family friendly policies


• Occupational health support and wellbeing Portal


• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

Brilliance brought together.

Role: ICT Service Desk Operative
Location: Birmingham (onsite - 5 days a week)


Hays Technology is looking for a service desk analyst to join an exciting clients team.


What you will be doing:

• To provide instruction and advice to systems users via the telephone and remote support software
• To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.
• To triage, categorise and prioritise all incidents presented via the employee self-service portal
• To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.
• Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary.

What we are looking for:

• A graduate looking to start their it career or have previous service desk experience
• Good communication Skills
• Customer service experience
• Team working experience

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Health & Safety Officer
On-going contract - Inside IR35
Rugby

About the role
Assist with planning, implementation and monitoring the effectiveness of our Health and Safety policy and procedures. Manage the Health and Safety Coordinators; DSE assessors; Fire Marshalls; and First Aiders, championing their work to ensure competent, efficient, and productive delivery of objectives in line with prioritised health and safety cultural improvements

Responsibilities

• Support and audit local managers' health and safety management and liaise with the appropriate manager to ensure that issues are addressed within an appropriate time frame.
• Create action plans in response to audits and monitor delivery.
• Investigate Town Hall incidents and audit incident investigations for non-Town
• Hall incidents. Maintain an incident record database; analyse incident data to produce quarterly and annual reports for Management meetings.
• Develop and deliver competent effective and efficient health and safety training to staff (internal and external)
• Support Comms in maintaining an H & S folder on the extranet.
• Conduct regular inspections and audits of council's work sites and activities
• Work in partnership with the Safety & Resilience Team to develop best practice, such as monitoring of behaviours and cultures, while ensuring that we can still get the job done (risk aware not risk averse).

Qualifications and knowledge

• Extensive experience within Health & Safety Management
• Competent effective and efficient health and safety trainer.
• Nebosh Certificate Holder, but with a willingness to work towards NEBOSH Diploma
• Communication skills to deal with a range of people often using persuasion skills, including computer literate with a drive to support the digitalisation agenda.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.

Job Title: Multi-Site Service Manager - Supported Living (Learning Disabilities)
Salary: £33,390
Full Time: 37.5 Hours per week - Hybrid role. At home and out on site.
Location: Coventry and Nuneaton

Overview:
We are seeking a dedicated and experienced Service Manager for our Supported Living Service sites across the Coventry and Nuneaton area.

You will oversee the management of self-contained apartments for service users with Learning Disabilities.

This pivotal role involves overseeing the daily operations, ensuring high-quality care provision, and fostering a supportive environment for both residents and staff. The Service Manager will play a crucial role in promoting independence, well-being, and community integration for individuals with LD.

Key Responsibilities:

Operational Management: Efficiently manage all aspects of the Supported Living Service, including staffing, budgeting, and resource allocation to ensure the smooth running of operations.

Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures. Conduct regular assessments, audits, and evaluations to identify areas for improvement.

Staff Leadership and Development: Lead, motivate, and support a multidisciplinary team of support workers, ensuring they are well-trained, competent, and equipped to deliver person-centred care. Provide coaching, supervision, and performance feedback.

Person-Centred Support: Ensure that support plans are tailored to individual needs, preferences, and goals, promoting independence, choice, and dignity for residents. Foster a culture of empowerment and inclusion.

Risk Management: Proactively identify and mitigate potential risks to the well-being and safety of residents and staff. Implement robust safeguarding procedures and crisis management protocols.

Stakeholder Engagement: Build positive relationships with residents, their families, advocates, and external agencies to promote collaborative care planning, advocacy, and community integration. Act as a liaison between the service and external stakeholders.

Continuous Improvement: Drive innovation and continuous improvement initiatives within the service, exploring new approaches, technologies, and best practices in LD care. Champion a culture of learning, reflection, and adaptation.

Documentation and Compliance: Ensure accurate and timely record-keeping, documentation, and reporting in accordance with regulatory requirements and organisational standards.

Qualifications and Experience:
- Must be a DRIVER
- Strong supervisory skills with the ability to support and develop a team
- Be qualified to a minimum standard of Level 3 in Health and Social Care
- Ideally you will have previous experience in a Supported Living or Residential service
- Experience working with adults with Learning Disabilities or Mental Health
- Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)

To be considered for this role CLICK APPLY TODAY!

#BIRJP

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

Job Introduction

We are recruiting for a Service Advisor to join our Volvo Dealership in Leamington Spa. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Excellent basic salary of up to £28,500 plus benefits with a bonus OTE of £37,500.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role and Responsibilities

• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

About you

• You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers
• A well-presented individual with a desire, attitude and character to succeed
• Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives
• You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.