Total 173 customer service job vacancies in Merseyside, L21 9HA

Customer Service Administrator

• Location: Liverpool / Hybrid (Fridays at home)
• Salary: Up to £28,000
• Contract: Full time, Permanent
• Hours: Monday to Friday, 9am - 5pm

An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts a fast paced business within the beauty industry.

Job Description:

• To liaise with customers to build strong relationships
• Pro-actively managing a portfolio of customers by ensuring the customer's needs are understood
• Building and retaining lasting internal and external customer relationships
• Ensure service delivery is exceptional on every occasion

• To accurately record sales orders received by telephone and e-mail for order processing.
• To deal with enquiries from customers by providing details on products, samples and prices.
• Provide sales support for the team, incorporating all administrative elements and contact.
• Update spreadsheets as and when required.

Person Specification:
Suitable candidates must demonstrate a proven track record in excellent customer service and administration skills.

Apply for this role now or email your cv directly to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Advisor - Hybrid working

• Location: Liverpool / Home Based (50% office / 50% home working)
• Salary: £24,000
• Contract: Full time, Permanent
• Hours: Monday to Friday 9am till 5pm (no weekends or late evenings)
• Benefits: 28 days holiday + bank holidays, Annual bones, company pension, Life insurance, Private medical insurance

My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign.

The roles are offered on a permanent basis and are located within the heart of the city but will also offer the opportunity to work from home (50% office / 50% home working)

The hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels.

Working in a fun and vibrant contact centre environment, you will be tasked with:

• Taking inbound calls, emails or messages dealing with a variety of customer service queries
• Accurate recording of information onto a live system
• Resolution of customer enquiries (oral and written) based on competent working knowledge
• Query handling in response to customer requests with the support of clear information and processes
• Striving to provide a professional service at all times
• Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service

To be considered for the role of Customer Service Advisor you must possess the following;

• Have experience within a previous customer service / contact centre role
• Excellent written and verbal communication skills
• Professional attitude and telephone manner
• Have basic IT skills

If you would be interested in applying for the position please apply immediately.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

A bit about us:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!

The Role:

In the role of a Service Delivery Manager, you will be in control of the SEN Transport and Social Care Transport Operation, including a team of 7 officers and a Principal officer. The role reports directly to the Head of Passenger Transport and Fleet
As a Service Delivery Manager, you will work on schedules and processes to ensure service users safe and efficient carriage as well as liaising with contractors, service users, parents and carers, schools, daycentres and parent forums regarding service delivery
Other management responsibilities can include ensuring all controls are in place regarding safe transport such as risk assessments and relevant equipment such as harnesses and child seats in use if appropriate along with undertaking investigatory or disciplinary hearings and grievances
As a member of the SEN and Social Care Transport team, you must comply with current legislation and policies; ensuring staff and contractors meet required safeguarding and DBS requirements as well as monitoring and updating KPIs and financial information
The Service Delivery Manager will work closely with stakeholders, including other departments, Parent & Carer forums, Transformation team and respond to complaints, appeals, freedom of information or SAR requests related to the department and will ensure invoices and spend is accurately controlled and reported
Our offer to you:

35 hour working week
At least 31 days holiday plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days
Part of the Local Government Pension scheme – option to join the AVC scheme
Progression - opportunities and training through a wide range of high quality learning
Health and Wellbeing - offer including Employee assistance programme
Cycle to Work and Travel Pass Schemes
Drive Time – a salary sacrifice car lease scheme
Family friendly policies with enhanced leave
Discounted Gym Memberships
Employee Volunteering Scheme
Medicash
Next steps:

Closing Date is: Friday 29th November 2024

If you would like to talk to a member of the team about the role, please contact Peter Sass via Peter.Sass@liverpool.gov.uk

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk
Applicants to go to website for more job details and a candidate pack.

Job Description

Position: Field Service Engineer

Location: Wirral

Hours: Monday to Friday, 8:30am until 5:00pm

Salary: £34,000p/a plus travel time

HRGO recruitment are currently recruiting a Servicing Installation Engineer for our client based in Wirral. The ideal candidate will have experience working in the lifting sector.

Skills and requirements:

• Background in electro-mechanical or maintenance engineering (essential)

• Full UK Driving Licence

• Ability to travel nationwide for installation / inspection and servicing of our equipment on customers sites, with paid overtime (travel plus time on site)

• Willingness to work overtime in line with the company workload

• Ability to work at height

Preferred Experience:

• Electro-mechanical equipment fault finding

• Basic industrial 3 phase electrics

• Experience in low voltage control

• Ability to follow electrical schematics

• Repair of hoists and overhead cranes (preferred)

• Inspections of cranes and lifting equipment under the Lifting Operations and Lifting Equipment Regulations (LOLER)

Please call Nicola at HRGO recruitment on 01513471110 for more information or email Nicola.Evans@HRGO.co.uk

Funeral Service Crew
£12.40 per hour plus benefits
Part Time contracts 18.75-30 hours per week (we can discuss your preference at interview), varied shifts 8am-8pm Monday-Friday - as part of this role, you'll also be part of the on call rota to cover evenings and weekends
Liverpool, L4 2RL

No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.

You'll need a full manual UK driver's licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew.

No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

At the Co-op, you'll be part of something meaningful. Join us today.

What you'll do

* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have

* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)

Why Co-op?

You'll get a fantastic benefits package including:

* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Job Description

Position: Field Service Engineer

Location: Wirral

Hours: Monday to Friday, 8:30am until 5:00pm

Salary: DOE

HRGO recruitment are currently recruiting a Crane Servicing / Installation Engineer for our client based in Wirral. The ideal candidate will have experience working in the lifting sector.

Skills and requirements:

• Background in electro-mechanical or maintenance engineering (essential)

• Full UK Driving Licence

• Ability to travel nationwide for installation / inspection and servicing of our equipment on customers sites, with paid overtime (travel plus time on site)

• Willingness to work overtime in line with the company workload

• Ability to work at height

Preferred Experience:

• Electro-mechanical equipment fault finding

• Basic industrial 3 phase electrics

• Experience in low voltage control

• Ability to follow electrical schematics

• Repair of hoists and overhead cranes (preferred)

• Inspections of cranes and lifting equipment under the Lifting Operations and Lifting Equipment Regulations (LOLER)

Please call Nicola at HRGO recruitment on 01513471110 for more information or email Nicola.Evans@HRGO.co.uk

Heating Now Supplies Ltd in St Helens are recruiting for an Apprentice Customer Service Assistant/ The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 17 months.

Job Details:
Working in a small team, duties will include:

• Answering the telephone to customers
• Serving customers trade/retail customers
• Booking in and booking stock
• Raising invoices to customers and suppliers using SAGE
• Dealing with customer queries under supervision
• Work shadowing manager to learn about the products and processes
• Taking deliveries
• Ordering stock items
• Meeting and greeting customers

Requirements:
• Computer literate
• Good communication skills
• Good listening skills
• Team player
• Pro-active

Hours of work:
Monday - Friday 08:00-17:00 (1 hour lunch) 40 hours per week

Proud member of the Disability Confident employer scheme

Customer Service Supervisor

• Location - Kirkby (L33), Liverpool
• Salary - £35,000
• Contract/Hours - Full time, Monday to Friday, 8:45am - 5pm

Your new company

My client is looking for a dynamic and experienced Customer Service Supervisor to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an international organisation.

Role:

• The main purpose of your role is to support a customer service team who are responsible for managing sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times
• Supporting the Customer Service Manager by acting as the first point of contact to deal with queries from internal team members
• Working with senior management to ensure correct staffing levels and training are in place to customer services personnel
• Handling customer queries, managing order processing, and communicating with other internal departments

What you'll need to succeed:

• Previous experience working with a Supervisory / Team Leader role
• International shipping experience / knowledge of exports (desirable)
• Positive approach
• Able to use own initiative
• Excellent organisational skills
• Ability to work calmly under pressure Excellent interpersonal skills and ability to build rapport Excellent telephone manner
• Good PC literacy including competence in MS Office Word, Excel and Outlook
• Excellent attention to detail

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Paediatric Emergency Department Health Care Assistant

Opportunity available for a Health Care Assistant with Paediatric experience to join the team within the A & E Department, Based across North West England

• Providing support and care for patients with physical health needs within a multidisciplinary setting
• Undertaking assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care.
• Supporting the nursing team in the delivery of nursing services and delivering care within the practice.

Start Date: ASAP
Contract: Locum | Full-Time | Part-Time Considered
Hours: Mix of earlies, lates, days and nights

Requirement:

• Healthcare qualification (minimum of either a BTEC or NVQ level)
• 12 months experience working within A & E & with Paediatric Patients

Hourly Rate for this role:
Monday to Friday: £12.00 (PAYE)
Saturday & Sunday: £14.00 (PAYE)
Nights: £16.00 (PAYE)

The Benefits of working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Eleanor Binns and send your CV to eleanor.binns@servicecare.org.uk

We are seeking an experienced and motivated Social Care Assessor to join a well-established Adult Social Care Team. You will bring a wealth of knowledge of legislation and practical skills to support individuals in the community while working towards improving their quality of life.

• £19.40 LTD per hour inclusive of holiday pay
• 35 hours per week

Responsibilities

• Conducting Reablement assessments and creating detailed support plans.
• Completing Care Act assessments and evaluating eligibility for ongoing support in the community.
• Assessing individuals under the principles of prevention, reduction, and delay alongside care and support provision.
• Working with a diverse caseload, including individuals with hoarding concerns, substance misuse issues, mental health challenges, learning disabilities, and older adults.
• Utilizing Liquid Logic to record and manage casework accurately and efficiently.
• Supporting adults aged 18+ with a focus on person-centered outcomes.

Requirements

• Proven experience as a Social Care Assessor within a busy Adult Social Care setting.
• Strong knowledge of relevant legislation and the ability to apply it effectively.
• Proficiency in Liquid Logic or similar case management systems.
• Excellent written and verbal communication skills.
• Ability to manage a varied caseload and complete thorough assessments and support plans.
• Knowledge of the Care Act, Mental Capacity Act, and Reablement principles.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Opportunity available for an ANP, based in Merseyside. Work onsite, at a UTC Triage or GP Practice (Home Visits included).

Location: Merseyside
Pay Rate: up to £47 p/h + £250 Welcome Bonus
Contract: Temporary
Hours: Part-Time and Full-Time

All successful applicants receive £250 Welcome Bonus

Duties:

• You will undertake assessment of a range of health and clinical needs of the patient within scope of competence and using clinical practice skills and own clinical judgement to diagnose, refer or discharge patients.
• You will be expected to participate in a range of educational activities to enhance your clinical knowledge and skills with the aim of progressing.
• As part of this role, you will carry out initial assessments with patients, recording a brief history and observations and then signposting patients to the most appropriate service for their healthcare needs.
• You will use your knowledge and experience plan and provide skilled and competent care to meet the patient's health and social care needs and ensure that patients receive high quality clinical care, delivered in a timely manner.

Essential:

• Must have A & E or UTC Experience
• V300
• Level 7 Masters
• Nurse with NMC, Paramedic with HCPC or Pharmacist with GPhC

Benefits:

• Four weekly payroll runs
• £250 Welcome Bonus
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations

At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
• £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you up to £750.

To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963

Liverpool City Council is seeking a dedicated and experienced Adults Social Worker to join our team. This role is critical in providing essential support to adults transitioning from hospital to home, ensuring they receive the highest quality care and reablement services. You'll work within a collaborative, supportive team committed to making a positive impact on our community.

Responsibilities

• Hospital Discharge: Manage cases involving hospital discharges, coordinating closely with medical professionals to develop smooth, efficient transitions for individuals moving back home.
• Reablement Services: Deliver person-centered reablement plans, helping adults regain independence and maintain dignity in their own homes.
• Assessment and Planning: Conduct assessments to identify individual needs and develop tailored support plans, aligning with the latest best practices in adult social care.
• Multi-Agency Collaboration: Work effectively with healthcare providers, community organisations, and families to provide comprehensive, integrated care.
• Safeguarding: Ensure all safeguarding principles are adhered to, prioritising the well-being and safety of each person under your care.

Requirements

• Experience: Prior experience in hospital discharge and reablement services is essential.
• Qualifications: Degree in Social Work and current registration with Social Work England.
• Skills: Strong assessment, planning, and communication skills, with an ability to manage complex cases independently.
• Knowledge: Familiarity with current legislation, policies, and best practices related to adult social care.
• Personal Qualities: Compassionate, resilient, and proactive, with a commitment to empowering adults in the community.

How to Apply

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Health Care Assistant

Opportunity available for a Health Care Assistant with Paediatric experience to join the team within the A & E Department, Based across North West England

• Providing support and care for patients with physical health needs within a multidisciplinary setting
• Undertaking assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care.
• Supporting the nursing team in the delivery of nursing services and delivering care within the practice.

Start Date: ASAP
Contract: Locum | Full-Time | Part-Time Considered
Hours: Mix of earlies, lates, days and nights

Requirement:

• Healthcare qualification (minimum of either a BTEC or NVQ level)
• 12 months experience working within A & E & with Paediatric Patients

Hourly Rate for this role:
Monday to Friday: £12.00 (PAYE)
Saturday & Sunday: £14.00 (PAYE)
Nights: £16.00 (PAYE)

The Benefits of working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Eleanor Binns and send your CV to eleanor.binns@servicecare.org.uk

Company: Service Care Solutions
Trust: Mersey Care NHS Foundation Trust
Location: Hartley Hospital, Curzon Road, Southport, PR8

Position: Non-Medical Prescriber
Specialisation: ADHD Service

Shift Pattern: Monday - Friday | 9am - 5pm
Pay Rate: Band 7 | £30ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Collecting and analysing patient history, symptoms, and behaviours to evaluate ADHD symptoms.
• Identifying and addressing side effects or adverse reactions related to ADHD medications.
• Providing or recommending behavioural management strategies and coping mechanisms.
• Ensuring all practices comply with national ADHD treatment guidelines and prescribing regulations.

Qualifications and Requirements:

• Must hold a non-medical prescriber qualification.
• Fully enhanced valid DBS
• Knowledge of ADHD is required.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£30ph LTD | £26.93 PAYE Inclusive | £24.03 PAYE Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Description:

We are seeking a proactive and compassionate Social Care Advisor to join a well established Social Care team at Wirral Council. This essential role involves handling inquiries from the public and partner agencies, offering advice and signposting to services that support child welfare. You will be the first point of contact for those raising concerns and will work closely with colleagues to ensure that callers receive the information and support they need.

• £14.40 LTD per hour inclusive of holiday pay
• 3 month initial contract with p[ossibility of extension after this

Responsibilities:

• Professionally handle phone calls from the public and partner agencies, addressing concerns about child welfare.
• Provide informed advice and signpost to services outside of social care, where appropriate.
• Record incoming information accurately in the Early Help Module/Liquidlogic database, ensuring a smooth decision-making process.
• Identify high-risk inquiries and ensure they reach the appropriate qualified social worker immediately.
• Support the team by responding to routine and complex inquiries regarding children and families in line with policies and thresholds.
• Maintain confidentiality and a professional image of the service in all communications.
• Participate in team meetings, training, and ongoing supervision to ensure high standards and continuous professional development.

Requirements:

• Qualifications: NVQ Level 3 in a relevant field or equivalent literacy and numeracy skills.
• Skills and Knowledge:
  • Strong communication and interpersonal skills with an understanding of confidentiality requirements.
  • Ability to remain calm and assess information quickly to determine the best course of action.
  • Familiarity with child services, early help, and safeguarding.
  • Proficient in data entry and telephone-based communication.
  • Ability to work as part of a team and manage challenging situations.
• Experience:
  • Experience in a busy team environment, particularly with client information systems.
  • Proven ability to interface effectively over the phone with professionals, agencies, and the public.

Desirable:

• NVQ Level 3 in Customer Care/Business Administration, child protection/safeguarding training, or experience working with vulnerable individuals.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.