Total 10 sales marketing job vacancies in Dunfermline, KY12 7QU

An excellent opportunity has arisen to join an established brand known across the UK, Europe, and worldwide for its high-quality maintenance and repair products and outstanding customer service. We are seeking a highly motivated and target-driven individual for the position of Sales & Customer Support



Position Overview:

The primary purpose of this role is to maintain our high standards of customer service by providing clear and accurate information to our well-established customer base and assisting our UK-wide sales team on a daily basis.



Key Attributes:



Strong communication skills.

Ability to interact with a wide range of customers.

Autonomy and initiative in your work.

Motivated and target-driven.

Previous experience in a customer service environment.
Capability to build and develop long-lasting customer relationships.

Team player with cross-departmental collaboration skills.

Commitment to ongoing training and skill development.


Duties and Responsibilities:



Handle and follow up on phone and online sales inquiries.

Ensure healthy profit margins are achieved and maintained.

Maintain accurate customer profiles in the CRM system to ensure high levels of customer service.

Process sales orders and create new accounts, updating records as necessary.

Assist in managing customer complaints or queries, aiming for first-time resolution.

Provide administrative support across departments as needed.

Adhere to the company's Quality Assurance program for the benefit of both customers and the business.

Work towards and achieve KPIs.


What We Offer:


Competitive salary.

Annual bonus scheme.

Annual holiday entitlement of 24 + statutory days.

Training and development opportunities.

A good working environment.

Working Hours:

Monday to Thursday: 8:30 AM - 5:30 PM/
Friday: 9:00 AM - 3:00 PM


If you are looking to join a dynamic team and contribute to our commitment to excellence, we would love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The Role

Are you a fragrance enthusiast with a flair for people? Are you looking for a temporary role working with fabulous brands and perks, look no further!

As a Christmas Sales Assistant your role is to spread some holiday cheer and help us deliver the Perfect Service for our customers. Becoming part of our dedicated store team, you’re customer focused, can handle the festive rush and enjoy working as part of a team.

Contracted Hours: 4
Contract Type: Temporary

Pay Rate: £8.10 - £12.00

What You'll Do:

• Welcome customers with a smile and craft a VIP-worthy experience.
• Offer our exclusive loyalty card to customers to maximise their future offers and potential savings.
• Showcase your gift-wrapping ability and personalise presents with ribbons.
• Take payments and process transactions quickly.

It Really Helps if You:

• Have a talent, passion, and a spark that ignites excitement in perfume!
• Can be flexible in your work schedule to spread holiday cheer.
• Love bustling Christmas vibes and working as part of a team.

What You'll Get:

• An amazing Christmas commission scheme, based on store sales and the number of hours worked
• You’re also a VIP to use, so you’ll get 20% off perfume and be able to take park in any customer offers on top
• Continuous learning and training to ensure you are always developing
• Access to the Retail Trust, a free, independent and confidential wellbeing service
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
In your dream role, you`ll receive:
- Competitive salary: £28,000 OTE achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
-- New to 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Dunfermline, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day...
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!
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The Role

Are you a fragrance enthusiast with a flair for people? Are you looking for a temporary role working with fabulous brands and perks, look no further!

As a Christmas Sales Assistant your role is to spread some holiday cheer and help us deliver the Perfect Service for our customers. Becoming part of our dedicated store team, you’re customer focused, can handle the festive rush and enjoy working as part of a team.

Contracted Hours: 4
Contract Type: Temporary

Pay Rate: £8.10 - £12.00

What You'll Do:

• Welcome customers with a smile and craft a VIP-worthy experience.
• Offer our exclusive loyalty card to customers to maximise their future offers and potential savings.
• Showcase your gift-wrapping ability and personalise presents with ribbons.
• Take payments and process transactions quickly.

It Really Helps if You:

• Have a talent, passion, and a spark that ignites excitement in perfume!
• Can be flexible in your work schedule to spread holiday cheer.
• Love bustling Christmas vibes and working as part of a team.

What You'll Get:

• An amazing Christmas commission scheme, based on store sales and the number of hours worked
• You’re also a VIP to use, so you’ll get 20% off perfume and be able to take park in any customer offers on top
• Continuous learning and training to ensure you are always developing
• Access to the Retail Trust, a free, independent and confidential wellbeing service
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

About our company

In 2019 Savers were awarded 4th place in the Sunday Times best big companies to work for. We were the highest placed retailer in the list. This recognises the levels of engagement within our teams and demonstrates our commitment to our people.

Savers was acquired by AS Watson in 2000 to further our value led offer in the UK. “Our aim is to be the most competitively priced health and beauty retailer on the high street …from a clean crisp contemporary store setting with friendly, efficient and trained colleagues” We provide branded products at affordable prices. We have over 400 stores throughout England, Scotland, Northern Ireland and Wales and are still expanding.

Outline of the role

The Retail Apprenticeship will involve working in our store as a full -time team member, helping with every aspect of creating a great customer experience and learning about how a retailer operates their business. It is a great experience working in a fast-paced and fun environment that will prepare you for even bigger challenges. Savers Sales Assistants are extremely important to us, we recognise that you could be our Supervisors of tomorrow. We will actively develop your skills and offer real career progression supported by our excellent in-house training.

Duties will include:

· Demonstrating exceptional customer service

· Understanding the business and maintaining the brand reputation

· Resolving customer queries

· Using knowledge to promote products to customers

· Highlighting promotional offers to work towards achieving sales targets

· Supporting promotion changes and stock rotation

Your training will take place in store over the 1st 12 months so, no college days and no homework! At the end of your training period you will complete a discussion around your experiences, a multiple -choice test and an observation within your role. You will be supported throughout by your team and your assessor to achieve your Retailer Level 2 Apprenticeship

Interested so far?

Person specification

What you’ll need to succeed

• A passion for learning
• Be hard working and looking for variety and a fast paced working environment
• Want to develop new skills
• Be a real team player
• Have a strong work ethic and flexible approach
• Have an interest in retail business
• Be ambitious and keen to progress
• Be committed to achieving your qualification

You qualify if ...

· You have a grade 4 / C GCSE (or equivalent) in English and maths

· You are not currently in any form of education and you are available for full time shifts

· You HAVEN’T completed a Retail Apprenticeship before

· You have not completed a degree or more than 1 year at University

· You are eligible to work in the UK

· You are brand new to retail

Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

If this sounds like you, apply now and join the ‘We Love Savers’ family.

Benefits

· Pension & Life assurance

· 28 days holiday

· Discount card & access to discounts with 3,500 retailers using mysaversdeals.co.uk

· Reward & recognition scheme and long service awards

· Discount card with sister company Superdrug

During your Apprenticeship you’ll also receive a Superdrug staff discount and loyalty card that gives you up to 30% off products and services in our sister store and includes a loyalty points scheme. This is as well as online access to discounts and cash back with other retailers, all subsidised by Savers. As an Apprentice, you can also apply for an Apprenticeship NUS Extra card, which gives you even more discounts at participating outlets!

Pay rate: £8.65 per hour

Hours: 39 hours a week on a 13 month contract

About our company

In 2019 Savers were awarded 4th place in the Sunday Times best big companies to work for. We were the highest placed retailer in the list. This recognises the levels of engagement within our teams and demonstrates our commitment to our people.

Savers was acquired by AS Watson in 2000 to further our value led offer in the UK. “Our aim is to be the most competitively priced health and beauty retailer on the high street …from a clean crisp contemporary store setting with friendly, efficient and trained colleagues” We provide branded products at affordable prices. We have over 400 stores throughout England, Scotland, Northern Ireland and Wales and are still expanding.

Outline of the role

The Retail Apprenticeship will involve working in our store as a full -time team member, helping with every aspect of creating a great customer experience and learning about how a retailer operates their business. It is a great experience working in a fast-paced and fun environment that will prepare you for even bigger challenges. Savers Sales Assistants are extremely important to us, we recognise that you could be our Supervisors of tomorrow. We will actively develop your skills and offer real career progression supported by our excellent in-house training.

Duties will include:

· Demonstrating exceptional customer service

· Understanding the business and maintaining the brand reputation

· Resolving customer queries

· Using knowledge to promote products to customers

· Highlighting promotional offers to work towards achieving sales targets

· Supporting promotion changes and stock rotation

Your training will take place in store over the 1st 12 months so, no college days and no homework! At the end of your training period you will complete a discussion around your experiences, a multiple -choice test and an observation within your role. You will be supported throughout by your team and your assessor to achieve your Retailer Level 2 Apprenticeship

Interested so far?

Person specification

What you’ll need to succeed

• A passion for learning
• Be hard working and looking for variety and a fast paced working environment
• Want to develop new skills
• Be a real team player
• Have a strong work ethic and flexible approach
• Have an interest in retail business
• Be ambitious and keen to progress
• Be committed to achieving your qualification

You qualify if ...

· You have a grade 4 / C GCSE (or equivalent) in English and maths

· You are not currently in any form of education and you are available for full time shifts

· You HAVEN’T completed a Retail Apprenticeship before

· You have not completed a degree or more than 1 year at University

· You are eligible to work in the UK

· You are brand new to retail

Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

If this sounds like you, apply now and join the ‘We Love Savers’ family.

Benefits

· Pension & Life assurance

· 28 days holiday

· Discount card & access to discounts with 3,500 retailers using mysaversdeals.co.uk

· Reward & recognition scheme and long service awards

· Discount card with sister company Superdrug

During your Apprenticeship you’ll also receive a Superdrug staff discount and loyalty card that gives you up to 30% off products and services in our sister store and includes a loyalty points scheme. This is as well as online access to discounts and cash back with other retailers, all subsidised by Savers. As an Apprentice, you can also apply for an Apprenticeship NUS Extra card, which gives you even more discounts at participating outlets!

Pay rate: £8.65 per hour

Hours: 39 hours a week on a 13 month contract

With the rapid expansion of the company, we are currently looking to recruit an experienced Door to Door , Social Media and Internet Marketing advisors to join our already successful and growing team.

ECO grants is designed to help people cut down on their fuel bills and help the country hit its carbon emissions set by the government. We want you to be a part of our team as we grow into 2024.

Your work would be to generate leads by door to door sales for free upgrades of Multiple Energy Saving Measures, working in specific areas and targeting properties from the list. Putting these measures in place will allow people benefitting from this to save money on their rising energy bills and best thing is this service is completely free. Most landlords and private owners if their property qualifies for free grants are more than happy to agree to their improvements.

Our ideal candidate would have some experience in door-to-door sales ,Social Media and internat marketing with a great attitude, a willingness to learn and grow, and motivation to progress.

You will Receive:

Full support and training

Set your own schedule with flexible working hours

Extremely competitive bonuses

Street lists of qualified properties

Flex areas to help customers apply for their grants

Pack of H/D Eco Pictures to help with media posts

Opportunity to increase areas to work

If you are self-motivated, highly driven with a positive attitude and want to change for the best.

email. sales@rosscon-eco-insulations.com

All emails will be replied to ASAP

Join us as a Contact Centre Sales Advisor in our Dunfermline contact centre earning £22,300 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets.

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.

Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

What you'll do:

· Have great conversations to meet our customer's needs, letting your personality shine

· Take calls from Customers who are thinking of leaving or want to make changes to their Sky package

· Be a Sky Ambassador selling the right package to the right customer

· Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off

Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.

What you'll bring:

· Brilliant at connecting with people

· Ability to understand our customers' needs

· A passion for selling

· Creative approach to problem solving

The Benefits:
There's a reason people can't stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.

Individual Lifestyle
Free Sky TV, along with discounted broadband, Sky Glass and mobile

Health and well being

· Subsidised onsite gym and discounts on external gyms

· Cycle to work scheme

· Private healthcare and Digital GP via Aviva

· Dental and other healthcare options

Financial wellbeing

· Sky pension plan and Life Assurance which gives you extra piece of mind

Share in the Company success

· Annual sharesave scheme and long service awards

Where you'll work:
Our Dunfermline contact centre has free onsite car parking and is moments from Rosyth train station. You'll also have use of our subsidised canteen, free tea and coffee, amazon lockers, cash machine, covered bike storage, prayer room and shower facilities as part of the onsite gym.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Inclusion:
CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application.

Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Join us as a Customer Sales Advisor in our Dunfermline contact centre earning £22,300 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets.

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.

Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

What you'll do:

· Have great conversations to meet our customer's needs, letting your personality shine

· Take calls from Customers who are thinking of leaving or want to make changes to their Sky package

· Be a Sky Ambassador selling the right package to the right customer

· Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off

Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.

What you'll bring:

· Brilliant at connecting with people

· Ability to understand our customers' needs

· A passion for selling

· Creative approach to problem solving

The Benefits:
There's a reason people can't stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.

Individual Lifestyle
Free Sky TV, along with discounted broadband, Sky Glass and mobile

Health and well being

· Subsidised onsite gym and discounts on external gyms

· Cycle to work scheme

· Private healthcare and Digital GP via Aviva

· Dental and other healthcare options

Financial wellbeing

· Sky pension plan and Life Assurance which gives you extra piece of mind

Share in the Company success

· Annual sharesave scheme and long service awards

Where you'll work:
Our Dunfermline contact centre has free onsite car parking and is moments from Rosyth train station. You'll also have use of our subsidised canteen, free tea and coffee, amazon lockers, cash machine, covered bike storage, prayer room and shower facilities as part of the onsite gym.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Inclusion:
CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application.

Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Customer Sales Apprenticeship
Location Dunfermline, starting in October 2024.
Salary at £22,300 per annum.
Duration: 12 months
Qualification: SVQ in Customer Service level 6

About this programme
Identify the ultimate package. Sell Sky products. Gain a qualification in Customer Services. Our Contact Centre Apprentices focus on having great conversations and delivering the best service for our customers.

Working in our Contact Centre you’ll be part of one of our Customer Sales Teams who work hard to deliver the best service in the country to new and existing customers. We have three main Sales teams in which this role may sit: Loyalty Stay, Loyalty Change or Welcome.


What you’ll be doing
As an Apprentice with us you’ll be fully supported to achieve a nationally recognised Customer Service qualification by the end of your first 12 months at Sky. In your first four weeks, you’ll be fully supported by a learning specialist in our Start@Sky programme – learning all about our how we deliver outstanding customer service, making you an expert in this field.

You’ll then join Live@Sky, start to take live calls from our customers, with support from experienced advisors to help you along the way.

You’ll also have additional support from your team leads and SIMs, as well as a Skills Coach to guide you through your day-to-day tasks. You’ll also learn life skills along the way, that will help you with your career and personal growth.


Day to day activities include:
- Listening attentively to customers: understanding their needs, showing empathy and inspiring trust
- Keeping the customer at the heart of all that we do
- Keeping up to date with all Sky products and campaigns so that you can effectively support our customers and promote new and existing products
- Delivering the best service in the country in every interaction
- Working towards targets across several business measures.

What you’ll need
- You’ll need a minimum of two National 5s qualifications or equivalent.

Other skills we’re looking for include:
- You’ll have a passion to sell
- Thrive in a target driven environment
- A confident communicator and team player
- A resilient attitude
- Enthusiastic about all things Sky
- Passionate about providing our customers with the best service in the country
- A desire to understand new technology, and be in touch with the latest technology trends
- Flexible: your typical shift pattern will vary, and you’ll need to be available to work evenings and weekends.

Eligibility criteria
To be considered for this role, you must meet all of the following eligibility criteria due to apprenticeship funding requirements in Scotland:
- You’ll be above the statutory school leaver age by 28th October 2024
- You’ve a minimum of two National 5 qualifications or equivalent.
- You’ve not completed a qualification or degree in the subject of the apprenticeship you are applying to.
- You’ll have completed any current education by 28th October 2024 and do not plan to be undertaking any education throughout the duration of the apprenticeship.

Do you meet all of the above criteria? If you are unsure if you meet any of the above, please email apprenticeships@sky.uk to discuss with a member of our team.


So why wait?    
Our apprenticeship is designed to put you at the centre of the action. You’ll learn, grow and help make the magic of Sky happen. Whatever your background, skills or passions, there’s an opportunity for you to explore. A career at Sky is where better begins. Click apply now to apply and to find out more.

If you are successful in your application for this programme, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.