Total 1,631 Others job vacancies in Chennai, Tamil Nadu

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Project Manager with Financial Domain Background

Bangalore

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

We are establishing our Banking Project Management team and are looking for an experienced, motivated and enthusiastic Project Manager who would be required to manage multiple new and existing client projects. You would be joining a very collaborative and supportive team who provide BAU support and delivers client changes for SB hosted Banking platforms and other CX projects under EMEA.

What you will be doing:

As a Project Manager, you’ll be responsible for the oversight and delivery of projects initiated from client requested change or internal enhancements.

You’ll work with Project Managers and Business Analyst across the business to~

• Plan and manage all aspects of projects from initiation through to delivery, responsible for reporting and governance of the project

• Chasing of financial inputs from project and BAU participants

• Creation of SB invoice from Planview and other sources

• Analysis and feedback to PMs and resource managers on the initial invoice (do things look right/ has anything been missed)

• Work with Finance to ensure they understand and are comfortable with our invoice figures

• Preparation of the Invoice Request Form working with the FIS Billing Team

• Assist Program Manager in creation and management of Migration program financials, perhaps with specific reporting

• Create and manage process to add expenses to PS invoice

What you bring:

• 10+ Years’ experience in IT Industry with Project Management experience into Financial Domain.

• Plans and coordinates all aspects of technical projects from initiation through delivery.

• Experience working in a technology or financial services organization and preferably have worked in a vendor/client capacity

• Knowledge of project management standards, processes, procedures and guidelines

• Knowledge of financial services industry and an understanding of end-to-end systems development life cycles

• Proven experience working independently under general instructions on a large variety of special projects

• Effective analytical, problem-solving, interpersonal and time management skills

• Ability to interact effectively with executive level clients

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Specialist Linux Support with Scripting - Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This IST team involved of our technology support Team. Involves in implement, maintain and support applications software that is delivered on time and within budget. for CIO Platform Services Team in the Global Delivery Organization

What you will be doing

• Involving in Production Support
• Handles inquiries and resolves issues.
• Assists in daily coordination of various assigned projects.
• Handles Environmental Impact Analysis, Install Plans and Operational Readiness procedures

What you bring:

• Should have experience in10-14 years of hands-on-experience in Linux, Python, scripting, Production support knowledge, Database knowledge
• Hands of experience in (Azure, Dynatrace, Splunk, NetXMS, WSO2)
• Hands on experience in Google API, Apigee,Zapier,TIBCO Api Manager ,IBM App Connect ,FIS Code Connect
• Flexible to work in rotational shifts and on call support

What we offer you

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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App support with Linux, SQL/ Oracle, Scripting- Rotational Shifts (24/7)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

DataNavigator is a dynamic product that supports banks, processors, issuers, acquirers and retail lines of business globally to obtain a real-time enterprisewide view of all transactions and consumer interactions flowing through the system. This endless stream of information has to be stored, aggregated and analyzed.  DataNavigator optimizes the Transaction Research, Exception Management, ATM Management, Settlement and Reporting functions in one central location.

What you will be doing:

• Provides technical support activities for a software production processing environment
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Detects, diagnoses and reports related problems
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption

What you bring:

• Candidate should have 7-12 years in experience in SRE with Linux, SQL/ Oracle, Scripting
• Working Experience in Production support, Good Knowledge in Unix commands and Unix Shell Scripting
• Application Servers JBOSS ,Web Server Apache Tomcat,Tools Eclipse, Putty, ANT
• Good Knowledge in web server/app server architecture

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Position: Software Test Engineer

Location: AMBIT, Chennai

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

Team manages FIS EBT Government Solutions system, which is a processing system that manages, supports, and controls the electronic payment of US government food, cash, and childcare benefits for the purchase of goods and services in a retail environment, and distribution of cash in a bank network and retail environment.  Connex on HP switches, POS Applications, IVR Applications, IBM Reporting, Settlement and other Multiple web and Standalone utilities comprises of FIS EBT products. The technologies used are J2EE - Ionic V3 – Spring MicroServices – Hibernate, Struts, HP NonStop SQL, Oracle, Connex, Delphi, Rest API.

What you will be doing:

• Develops, maintains and upgrades manual or automated test scripts using SAFAL, Postman, utilities, simulators, data sets and other programmatic test tools required to execute test plans.
  • Performs end-to-end testing of large and/or complex solutions that require analysis and research.
  • Effectively communicates testing activities and findings in oral and written forms.
  • Controls and manages own daily test activities.
  • Provides internal quality assurance.
  • Supports test lead to identify risks and develops mitigation strategies.
  • Organizes and maintains the test script library in TestRail/Zephyr.
  • Other related duties assigned as needed.

What you bring:

• Bachelor’s degree or the equivalent combination of education, training, or work experience.
• 2 to 4 years of experience as Quality Analyst
• Selenium with Java or Protractor
• Banking and Switch knowledge - ISO8583 Data Elements, Transaction Processing
• Experience in Connex / Non-Stop SQL/IBM Mainframe
• Experience in POS Device Testing
• Experience in IVR Testing
• Experience in Web Application Testing
• Knowledge in Defect Management Tool like JIRA
• Knowledge in Test Management Tool like Zephyr/TestRail
• DB knowledge, sql queries
• API testing using Postman etc.
• Knowledge of Jenkins, CI
• Experience in Agile
• Manual testing

Qualification: BCA/BSC/BE/ME/B.Tech/M.Tech (Information Technology/ computer)

What we offer you: 

• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information –

What you will be doing

• Provides technical support activities for a software production processing environment
• . Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Detects, diagnoses and reports related problems
• .Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 8 years of experience
• Good experience in Java Web application debugging, Linux and Bash/Shell/Python Scripting
• Basic Exp in Middleware (Tomcat or any other web server), Basic Networking, SQL.
• Good to have exposure in Streaming Data (Preferably Kafka) & ELK stack is preferred.
• Working knowledge on log monitoring (Splunk, ELK) & monitoring/Debugging (Dynatrace)

What we offer you:

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
•  A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Mainframe Development and Support - 24/7 Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

Team involves in Mastercard prepaid management system. Its a Card processing/ issuing Application system which will be used for Prepaid cards. We support end to end solutions of prepaid card. Team primarily works on Mainframe technology.

What you will be doing:

• Installs, maintains, and supports application/source code and/or its components and subsystems including third party software. Detects, diagnoses, and reports related problems.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption.
• Creates and maintains complete documentation relative to the support of application software.
• Provides twenty-four-hour support for applications.

What you bring:

• 7 to 10 years of Experience in Mainframe Development and Enhancement
• Having Good Experience in COBOL, DB2, VSAM, IMS, CICS, JCL with experience in Cards & Payments domain and great if you possess any skills in Base2000, TBS and P1C Products.
• Willing to work in Support role.
• Willing to work in Rotational Shifts (24/7)

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Senior Developer - C/C++ with IST Switch/ Data Navigator/ Connex

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

Team works on providing Payment Switching & Clearing solutions to clients in APAC region.  We are looking to add an energetic, talented, and experienced developer to our growing team. The role is to provide support, analyze new change request & do code changes, and fix the production issues that may arise and require further investigation and resolution. 

What you will be doing:

• Design, code, test, implement, maintain and support applications software that is delivered on time and within budget.
• Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards.
• Provides application software development services or technical support typically in a defined project.
• Develops program logic for new applications or analyzes and modifies logic in existing applications.
• Codes, tests, debugs, documents, implements and maintains software applications.
• Makes recommendations towards the development of new code or reuse of existing code
• Analyzes requirements and translates business requirements into product designs.

What you bring:

• Overall experience of 10-16 years
• Hands on experience into C and C++, Unix , Oracle DB and Postgres SQL
• Experience into Switch applications (IST/Switch or any), Payments Domain, VISA/Mastercard, ISO 8583 – 93
• Build tool: Bit Bucket, SVN, GIT, Maven etc.
• Payment Switch Background (IST/Switch or any Switch applications)
• Hands on with VISA and Mastercard certification
• Knowledge on ISO 8583, ISO 200022 and other payments formatters

What we offer you:

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
• Great workspaces with dedicated and motivated colleagues.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Program Manager (Scrum Master)- Chennai, India

So where do you fit here? NielsenIQ clients span the globe and require technology teams’ Scrum Masters that can connect the dots for their technology needs.  As a Scrum Master at NielsenIQ, you will be responsible for helping our product and technology teams drive product development adopting standard and consistent SAFe Agile practices ensuring high quality.  You will coordinate efforts across functional, technical and process teams and work cross-functionally to solve client problems.  Your teams may cut across time zones, datasets and technologies and it will be your responsibility to keep track of all the moving parts, bring people together across multiple teams and communicate with various stakeholders, including senior management.

At NielsenIQ, we empower our Scrum Masters to drive results and change. We are looking for motivated, analytical, dynamic candidates with a passion for data and technology to join our Program Management Office.  If you thrive in high-energy environments and if you love the idea of working across every business function with visibility to our CTO and Product Leaders, you would be a great fit for our team!

• Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high-quality products.
• Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Responsible for ensuring Scrum is understood, and the team adheres to Scrum theory, practice, and guidelines.
• Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Works with Agile coaches and other Scrum Masters to grow within the role.
• Contributes to the advancement and improvement of Agile practices within the organization.
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Drives continuous improvements through metrics.
• Escalates issues in a timely and appropriate manner.
• Works closely with Product Leadership, Technology & Operations teams on product development roadmaps and timelines.

• Plan for outlet budget and review forecast on revenue and expenditure on monthly basic.
• Analyze and submit month-end reports and identify deviation from business plan goals.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service.

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Attend all briefings, meetings and trainings as assigned by management.
• Report for duty on time wearing clean and complete uniform at all times.
• Maintain a high standard of personal appearance and hygiene at all times.

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Job Posting Description

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing

• Managing entire employee life cycle from onboarding till exit.
• Assists with design, implementation and administration of employee engagement processes and programs from onboarding to exit.
• Conducts new employee orientation sessions. Ensures required documentation is processed correctly.
• Supporting with Employee Lifecycle from Onboarding till exit, managing entire gamut of People Partner role.
• Working with various stakeholders – Regional Business Leaders & Global TPO Business Partners
• Manages annual appraisal cycle, performance improvement plan, retention initiatives/attrition analysis, promotions/transfers etc.
• Adherence to companies’ policies and procedure.
• Investigates employee issues by interviewing all parties involved, researching documentation, and obtaining relevant information from members of management.
• Listens to employee complaints/concerns and determines appropriate action.
• Ensures all locations remain in compliance with applicable laws and processes.
• Coach managers with HR guidance and support to manage their span better.
• Partnering with other HR functions COE.
• Manage Rewards & recognition programs.
• Special initiative in projects for improvement of ongoing projects or working on new projects.
• Other related duties assigned as needed.

What you bring:

• 8 to 12 years of experience
• Analytical thinking ability is desired. Curious & able to question while building processes.
• Should have led HR projects / HR transformation projects.
• Strategic Thinking can take initiatives.
• Requires knowledge of labor laws and employment laws affecting the work place.
• Strong Business communications skills and solutions oriented.
• Excellent expertise in taking care of Employee queries/escalations/grievances.
• Ability to manage multiple deadlines, work on moderate to complex projects and objectively evaluate information gathered.
• Ability to establish and maintain effective working relationships with employees and Business Leaders
• Proficient in MS office, creating HR related dashboard & PowerPoint presentations.
• Education Qualification – MBA in HR from Premier B School

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Mainframe Capacity Planner (ZOS Performance & Capacity Management)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 
 

About the team:

Mainframe Capacity Planning team provide capacity planning support services to application teams and operations teams. Involves in installation and/or support of capacity management tools, detailed capacity analysis, identification of tuning opportunities, recommendation of capacity increases and presentation to various levels of management.

What you will be doing:

• Performs work as a project team member for technical or operational projects.
• Performs troubleshooting, diagnoses and repair of report job issues
• Ability to react quickly and appropriately to operational exceptions such as needed reports
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
• Meets commitments and provides excellent customer service at all times with internal and external clients .Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered enabling managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.
• Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to TSG management. Provides daily support for data collection process. 24x7 on-call support of data collection process

What you bring:

• 10 to 13 years of Experience in Mainframe Capacity Planner and ZOS Performance
• Strong technical knowledge in ,SAS,WPS,MXG,Windows - MS Office
• Good Experience in TSO,OS,SMF,RMF and CMF
• Willing to work in daily support for data collection process and 24x7 on-call support of data collection process
• Willing to work in US and UK Day shifts

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you: 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 
About the team

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing

• Manage entire employee life cycle from onboarding through to exit.
• Provide information, advice and guidance to employees on company policies, procedures and benefits.
• Develop and maintain strong working relationships with senior management in the designated business areas, promoting good TPO practices.
• Partner and coach line managers on employee relations issues and lead on any cases received through the company Ethics Hotline cases, supporting the team where needed. 
• Work with the business on performance management, mobility, merit review and bonus plan processes.
• Proactively identify, initiate and lead projects to drive local employee engagement, retention and performance.
• Partner with TPO Teams and Business Leaders on implementing change through organisational restructures.
• Proactively work with colleagues in the TPO community globally to develop and drive TPO initiatives, working on specific projects as required.
• Assists with design, implementation and administration of HR policies and procedures regarding salary administration, employment decisions and employee development/training.
• Ensures all locations remain in compliance with applicable laws and processes.     

What you bring:

• 5+ years’ experience in end to end employee life cycle
• Analytical thinking ability is desired. Curious & able to question while building processes.
• Should have led HR projects / HR transformation projects.
• Strategic Thinking can take initiatives.
• In-depth knowledge of local employment law and HR practices
• Exceptional interpersonal and influencing skills - credible at senior level and able to challenge the status quo.
• Strong user skills of HR systems and Microsoft office programs
• Strong analytical skills
• Experience working with a global organization an advantage
• Proven experience at Senior HR Advisor or HR Manager level required.
• Ability to work under pressure and comfortable with ambiguity.
• Education Qualification – MBA in HR from Premier B School
• Strong team player with a can-do attitude

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Department    :      Front Office

Designation   :      Reservation Executive

Reports To     :       Front Office Manager

Prime Function:

• Plan the room reservations.
• Ensure proper selling techniques and strategies are utilized to maximize room revenues.
• Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
• Responsible for INTERREACT.

Key Responsibilities:

Sales & Marketing Planning

• Plan & prepare forecasts on a timely basis for review.
• Plan & prepare monthly reports, forecasts and other relevant reports.
• Ensure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget.

People Management

• Provide effective support to the team to enable them to provide effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that the team has been trained for all safety provisions.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.
• Maintain and update corporate database, entering guest bookings to ensure guest information / records are kept up to date and accurate for future events.
• Assist in the development of occupancy forecasts for the annual budget.

Operational Management

• Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
•  Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
•  Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.
•   Ensure calculative overbooking.
• Give discounts and corporate rates, as per the company’s policy.
• Supervise and delegate work to reservation associate
• Ensure that all reservations are recorded as per standard procedures.
• Handle additional responsibilities as and when delegated by the Management.

Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;

• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively;
• Propensity to recognize and acknowledge other peoples’ ideas.

Hygiene / Personal safety / Environment:

•  Ensures that the workplace and storage areas remain clean and tidy
• Respects the instructions and safety guidelines for the equipment (s)he uses
• Applies the hotel's security regulations (in case of fire etc)
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

Key Contacts

Liaises with

Responsible for (as assigned)

Sales & Marketing team

Front Office team.

Reservations Associate

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the management.

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Business Manger” to drive sales of pharmaceutical products in your assigned territory. You will gather market intelligence, conduct prescription audits, and implement sales strategies to achieve sales targets. Additionally, you will manage queries from doctors, maintain customer relationships, and ensure accurate territory data management.

Roles & Responsibilities
• You will be responsible for understanding market trends and competition status by gathering information from stockists and chemists and relaying this data to the Sales Business Manager (SBM) or Regional Sales Manager (RSM).
• You will be responsible for conducting Retail Chemist Prescription Audit (RCPA) on doctors in the assigned area to identify potential high-prescribers and providing the final list of doctors likely to prescribe large quantities to the SBM/RSM for sales forecasting purposes.
• You will be responsible for attending relevant training programs and staying updated on product literature.
• You will be responsible for obtaining sales targets and promotion budget details from SBM/RSM.
• You will be responsible for utilizing the allocated budget to plan launch activities for different doctors, camps, or Continuing Medical Education (CME) sessions in the assigned area.
• You will be responsible for conducting regular sales pitches and presentations with doctors to promote products.
• You will be responsible for submitting reimbursement bills to SBM/RSM.
• You will be responsible for implementing marketing plans provided by the Product Manager.
• You will be responsible for gathering Point of Business (POB) details from chemists and coordinating with stockists to ensure product delivery.
• You will be responsible for monitoring and tracking sales of new products with chemists to achieve sales targets.
• You will be responsible for collecting queries from doctors regarding both new and existing products.
• You will be responsible for entering queries into the system for review by the Infogini team.
• You will be responsible for utilizing email responses from Infogini to address doctors' queries and increase prescriptions per doctor.
• You will be responsible for maintaining regular interactions with doctors to understand their prescription trends.
• You will be responsible for communicating prescription trend data to SBM/RSM.
• You will be responsible for keeping track of specific customer needs and providing feedback to Area Sales Manager (ASM), SBM/RSM, or Head Office (HO).
• You will be responsible for preparing lists of doctors for all CME events and submitting them to SBM/RSM to foster strong relationships and loyalty among doctors.
• You will be responsible for maintaining and updating data on doctor lists, route maps, retailers, and other supply chain contacts in the internal database.
• You will be responsible for ensuring accurate management of sales activities to optimize sales volume and effectiveness.