Total 861 Senior Executive job vacancies in India, Delhi

Asia Insight is an award-winning independent full‐service market research consultancy. Headquartered in Singapore, Asia Insight conducts customized research across Asia.

We’re looking for successful project executors, someone who can make things happen.

The ideal candidate should have extensive project management experience as well as solid operational knowledge in the market research industry and have excellent client, field/vendor relations skills including supervision, negotiating and follow-up.

Ready for an adventure with us?

Overview of Responsibilities:

• Project Handling and Management – Ensure successful execution of tasks and project under your purview
• Working in Project Team – Work closely with field surveyors, suppliers and colleagues in other departments to support projects and ensure the smooth completion of project within timeline and client expectations

Detailed responsibilities:

Project Execution

• Support project managers in deployment of fieldwork and assist in day-to-day project management
• Follow-up on progress with target respondents
• On-ground checks of data to ensure quality data gathering

Database Management

• Sourcing of new target respondents via secondary online research
• Capture and update of data in the database

Support to Consulting Team

• Support in basic field update reports as directed by Research Directors and Consultants

Administrative aspect of the job

• Attend to in-coming calls from target respondents
  • Make follow up calls with target respondents
  • Administrative work for project handled (Prepare document e.g. authorization & invitation letter, questionnaires, email blasting etc.)

Snapshots of our ideal candidates

• Candidates with experience in field project management or events management are preferred
• Entry-level candidates are welcomed to apply
• A reasonable level of fitness, as this role requires on ground supervision at events, street intercept and door to door surveys
• Works well in teams and has good people skills
• Well versed in Microsoft Office applications

• Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
• To receive and process all invoices, expense forms and requests for payment (AP & AR).
• Posts financial data to appropriate accounts in an automated accounting system, according to instructions.
• Review documents such as purchase orders or records in order to compute charges due.

Who Are We❓

Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. 

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are. 

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button. 

The Job in a Nutshell

What We Offer You❗

• Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. Whether you prefer remote, in-office, or hybrid work arrangements, we accommodate your needs.
• Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles. 
• Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
• Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and meticulous Finance Executive to join the Regional Accounting Shared Services Team.

• Lead and handle the entire full set accounts;
• Generate and validate accuracy of invoices and supporting documents;
• Process payments and post invoices;
• Collaborate with other departments on other processes including general ledger, fixed assets and inventory management;
• Lead monthly analysis reporting for management;
• Support internal teams for financial audits and tax filing;
• Manage GST applications and matters;
• Review and renew SOPs;
• Be point-of-contact for queries.

Requirements

• Diploma or Degree in Accounting, Finance or any relevant field of study;
• At least 2 years of Accounts Payable experience or experience working with full set of accounts;
• Good experience with Microsoft Excel;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at cleon@fcs-careers.com for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer (dpo@fcs-careers.com).

Position Overview:

We are seeking a highly skilled and experienced Senior HR Executive to lead our recruitment efforts, enhance employee engagement, and manage disciplinary issues within the organization. The ideal candidate will have a strong background in HR practices, exceptional interpersonal skills, and a strategic mindset to foster a positive workplace culture.

Key Responsibilities:

• Develop and implement effective recruitment strategies to attract top talent.
• Oversee the full recruitment cycle, including job postings, screening, interviewing, and onboarding processes.
• Collaborate with department heads to identify staffing needs and create job descriptions.
• Utilize various sourcing techniques, including social media, job boards, and networking.
• Design and implement initiatives to enhance employee engagement and satisfaction.
• Conduct regular employee surveys and analyze feedback to identify areas for improvement.
• Organize team-building activities, workshops, and training sessions to promote a positive work environment.
• Foster open communication channels between management and employees.
• Handle employee disciplinary matters in accordance with company policies and legal regulations.
• Conduct investigations and facilitate resolution of workplace conflicts and grievances.
• Provide guidance and support to managers in managing employee performance issues.
• Maintain accurate records of disciplinary actions and ensure compliance with HR policies.
• Stay updated on HR trends, employment laws, and best practices.
• Prepare and maintain HR metrics and reports to inform strategic decision-making.
• Collaborate with the HR team to develop and implement HR policies and procedures.
• Participate in HR projects and initiatives as needed.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
• Minimum of 3 years of experience in HR, with a focus on recruitment, employee engagement, and employee relations, preferably in f&b industry
• Proven track record of successfully managing recruitment processes and employee engagement initiatives.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Excellent communication, negotiation, and conflict-resolution skills.
• Ability to build relationships and foster a collaborative work environment.
• Proficient in HRIS and applicant tracking systems; experience with data analysis is a plus.

About Us

We are a Training Provider that goes beyond the books and traditional theories to discover your strengths, blind spots and needs, coach you on managing the sensitivity in every relationship, and recommend what works best – helping you achieve a high self-mastery level of self-awareness and personality integration. We also access your motivations, priorities and goals to ensure that you are in the right frame of mind to achieve your goals ethically.

An overview of our company:

• We work and play hard
• We are passionate about making an impact in other people's lives
• We have been through challenges in life and have overcome them
• We own up to our mistakes and strive to never repeat them
• We thrash things out instead of sweeping them under the carpet

HR & Admin Executive Position

We are looking for an HR & Admin Executive to support our HR and Admin functions. The candidate will be responsible for HR administration as well as assisting the Director with day-to-day activities. In this role, the candidate should combine a strong attention to detail with an ability to multi-task and work under pressure. The candidate should also be a reliable problem-solver with strong project management skills.

Other desirable traits:

• Curious and interested in people
• Thinking about improving your life during your free time
• Love trying new things
• Accountable and able to work well independently
• Always trying to improve themselves
• A team player

Job Descriptions

Human Resources

• Assist with recruitment activities, such as posting job ads, scheduling interviews, and conducting reference checks
• Manage employee records and assist with new hire onboarding
• Update employee information in the HR system
• Coordinate and organise employee training sessions and maintain training records
• Assist with development and implementation of HR policies and procedures
• Monitor and manage employee time off requests, sick leave, vacation, and personal day offs
• Assist with the preparation of HR-related reports and presentations
• Respond to employee inquiries regarding HR policies, benefits, and other HR-related matters
• Maintain compliance with local labour laws and regulations

Administration

• Work with Admin teammates on various training- and admin-related duties
• Provide on-site support during training
• Assist Admin & Office Manager in upkeep of office & training areas
• Maintain documents and files from day-to-day operations
• Ensure records are archived securely
• Work with various teams to ensure seamless front-back and back-end operations
• Assist with enquiries from general public
• Work on tasks that relate to external partners and parties
• Assist with other administrative tasks, as needed

Requirements

• Proven experience as an HR Executive, Admin Executive or similar role
• Experience in project management
• Knowledge of office procedures and billing
• Proficient in MS Office and Google Drive (experience in CRM will be an advantage)
• Excellent organisational and multitasking ability
• Outstanding communication skills
• Strong attention to detail

MAIN RESPONSIBILITIES

· Attend to all sales enquiries, prepare quotations to meet customers’ needs

· Follow up with customers to close the deals (client list will be provided)

· Promote in-house products to customers from the backend

· Process invoices and follow through till payments are received

· Coordinate and work closely with Logistics team to ensure on time delivery and ensure customer satisfaction

· Coordinate and work closely with External Corporate Sales team to understand customers’

needs and problems

· Monitor sales of companies and devise plans to improve sales of companies with slowing sales

· Highlight companies with unusual sales pattern to the External Corporate Sales team and the management

· Understand market demands and trends, work with HODs to expand scope

REQUIREMENTS

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· High level of organization, attention to detail and time management skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am – 12:30pm (Duty Rotation till 2pm)

After confirmation, alternate Saturday.

Position Overview:

The Outdoor Sales Executive will be responsible for driving sales in the hardware sector by building strong customer relationships and identifying new sales opportunities. The role involves working closely with contractors, builders, and industrial clients to promote the company’s hardware products and meet sales targets. The ideal candidate is a motivated self-starter with excellent communication and negotiation skills, capable of working independently in the field.

Key Responsibilities:

1. Sales and Business Development:

· Actively seek out new sales opportunities by visiting potential customers in assigned regions.

· Develop and maintain strong relationships with existing customers to secure repeat business.

· Identify customer needs and recommend appropriate hardware products or solutions.

· Achieve monthly and quarterly sales targets and KPIs.

2. Customer Relationship Management:

· Conduct regular site visits to client locations, including construction sites, workshops, and other relevant environments.

· Provide after-sales support to clients to ensure satisfaction and foster long-term relationships.

· Handle customer complaints and feedback in a professional manner to maintain customer satisfaction.

3. Product Knowledge and Demonstrations:

· Stay updated on the full range of company hardware products and services, including tools, construction materials, machinery, and safety equipment.

· Conduct product demonstrations and presentations to prospective customers to highlight product features and benefits.

· Provide technical advice and support on product usage and maintenance.

4. Market Analysis and Reporting:

· Monitor market trends, competitor activities, and customer preferences to identify new opportunities for growth.

· Provide feedback to management regarding customer needs, product improvements, and market developments.

· Prepare sales reports and forecasts to track progress and identify areas for improvement.

5. Sales Administration:

· Maintain accurate records of sales visits, customer interactions, and sales progress.

· Assist with preparing quotations, proposals, and contracts for customers.

· Coordinate with internal departments, such as logistics and customer service, to ensure timely delivery of products.

Requirements:

· Nitec/Diploma/Degree in any field

· Some sales experience will be preferred

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· Good time management skills

· Strong interpersonal and teamwork skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

· Car ownership will be a plus

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am –12:30pm

After probation, alternate Saturday

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 2 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Nice to Meet You! We are Ascenda

Ascenda is a global fintech company that powers the growth of financial institutions and merchants with one-stop effortless rewards infrastructure. Our clients range from classic top-tier brands such as HSBR, American Express, Capital One and Barclays, to fast-growing challengers like Robinhood, Brex and Virgin Money.

Our SaaS rewards platform is the world's most powerful human incentive engine and enables brands to build deeper connections with billions of customers worldwide. It combines a global marketplace of valuable merchant content with a data-driven loyalty core that enables financial services companies to power up world-class premium rewards propositions at speed with ease. If you've ever redeemed credit card points for frequent flyer miles, chances are this was powered by Ascenda!Ascenda's products are rooted in beautiful design, exceptional customer value and delightful ease of use. Our technology-first approach and unique global content network set us apart from other loyalty companies.Ascenda was founded in 2014 and today employs 200 people across 20 countries.

Our team is as globally diverse as our clients our CEO is based in New York, our CPO in Seattle, CFO in Boston, Head of Client Success in Sydney and our CTO in Singapore.

Join us as a Senior SDET!

We are looking for an experienced and highly motivated Senior Software Development In Test Engineer to help drive the automation testing efforts in our dynamic and innovative team. As a Senior SDET, you will play a critical role in ensuring the delivery of high-quality software products by developing and maintaining robust and scalable automation frameworks. Your expertise in automation testing methodologies, tools, and best practices will be instrumental in identifying opportunities for test automation, continuous improvement, and optimizing our QA processes.If you are passionate about quality assurance, possess strong leadership skills, and have a proven track record of delivering successful automation solutions, we invite you to join us in shaping the future of our software development lifecycle.

Your Impact:

Test Automation Development:

• Design, develop, and maintain robust, scalable, and efficient test automation frameworks (e.g., Selenium, Appium, JUnit, TestNG)
• Write and execute automated test scripts using various testing tools and frameworks Integrate test automation into CI/CD pipelines to ensure continuous testing and delivery.

Test Planning and Execution:

• Collaborate with cross-functional teams to define test strategies, test plans, and test cases based on requirements and design specifications.
• Perform manual and automated testing of web, mobile, API and Data integration layer applications as needed.

Performance and Load Testing:

• Develop and execute performance, load, and stress tests to identify potential bottlenecks and ensure system reliability.
• Use tools like JMeter, LoadRunner, or similar to simulate real-world usage and assess system performance under different conditions.

Quality Metrics and Reporting:

• Monitor and report on test coverage, defect density, and other key quality metrics; continuously evaluate and improve the effectiveness of test automation and processes.

Mentorship and Leadership:

• Provide guidance and mentorship to junior SDETs and QA engineers.

Who You Are

Experience:

• 5+ years of experience in software development, with a focus on test automation and quality assurance.
• Strong programming skills in one or more languages such as Java, Python, C#, or JavaScript.
• Hands-on experience with test automation tools and frameworks (e.g., Selenium, Cypress, Appium).
• Experience with CI/CD tools (e.g., Jenkins, CircleCI, GitLab CI) and version control systems (e.g., Git).

Technical Skills:

• Deep understanding of software testing principles, methodologies, and best practices.
• Experience with API testing tools like Postman, RestAssured, or similar.
• Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling.

Soft Skills:

• Strong leadership abilities and a proactive approach to problem-solving.
• Strong alignment with Ascenda's core values of growth mindset, hands-on ownership, supportive collaboration and radical simplicity

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards program. Wa are passionate, we keep things simple, we focus on results, we work together and we innovate!

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

Contract- 2 year (Full- Time)

Support the management of procurement activities for the sourcing of goods and administrative services for the organization.

Responsibilities

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)

• Conduct sourcing and market study activities

• Conduct demand aggregation to identify and quantify requirements

• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review

• Prepare recommendations based on pricing and quality factors for evaluation committee approval

• Ensure all documentation and approvals are filed for record purposes • Update trackers on contract utilisation

• Ensure the whole procurement process from demand aggregation to contract award is completed within timelines

• Issue Purchase Orders to suppliers and follow through on outstanding issues

• Request Statement of Accounts from vendors to track contract utilisation

• Ensure completeness in financial documents for payment processing

• Prepare draft of annual budgets and mid-year budget revisions for management approval

• Understand and Adhere to SOPs, Financial and Procurement guidelines

• Identify and recommend the creation of new SOPs or revision of the existing SOPs in the administration department

• Provide administrative support such as:

• Support the on and off-boarding of new joiners & leavers
• Issue/receive loan items for events & office use
• Manage office supplies stock and Issue to user division when required 
• Manage assets & inventories

• Participate in Divisional and SINDA-wide events when required

• Any other duties as assigned by RO/ HOD

Requirements

• Degree / Diploma in any discipline

• Good command of written and spoken English

• Ability to draft official documents using formal language

• Proficient in Microsoft Office, particularly Excel, PowerPoint and Word

• Knowledge in Power Bi would be an added advantage

• Positive mindset: willingness to learn and contribute

• Must be a good team player and able to establish good relationship with peers

• Good communication and interpersonal skills

• Good time management skills and able to work in a fast-paced environment

• Able to plan, prioritize and multi-task well and generate outcomes

• Able to work independently with minimal supervision

• Meticulous, good decision and problem-solving skills

Our Welfare

We aim to take care of your well-being.

We provide:

• Career development opportunities

• Flexible working hours

• AWS/ Bonuses

• Health insurance

• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/