Team Manager

Salary: £31,104 total package - (£28,704 per annum salary + £200 per month car allowance)

Location: BRIGHTON

Do you have an interest in Retail?

Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarket's & DIY chains. We have salaried Team Manager opportunities where you will be working on New Stores, Refits, Range Reviews and Store Support Projects. You will be able to work at a fast pace, making quick decisions leading teams merchandising stock to an excellent standard.

The Role

• A typical week consists of 48hrs Sunday to Thursday.
• You will be leading and supporting a team of merchandisers and replenishers carrying out tasks required by the client.
• Communicate with management on progress and end of project sign off.
• Carry out health and safety inductions and checks.
• Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
• You will be required to clock in and out using your smart phone via our RAS Dashboard.
• Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
• You will be required to carry out the following:

• Removing and replacing stock with the use of client plans and systems.
• Adjusting shelf heights.
• Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.

Stock replenishment. Travelling will be involved when local work is not available. Accommodation will be provided when required to stay away.

Desirable Qualities:

• Excellent communication skills.
• Able to make decisions and prioritise.
• Previous experience in Merchandising, Retail Supervision or managing people.
• Methodical approach and keen attention to detail.
• Manual handling and heavy lifting will be involved.
• Problem solving and a 'can do' attitude.
• Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over.

Benefits include:

• Car allowance.
• Holiday entitlement.
• Pension scheme.
• Uniform provided.
• Accommodation when required.
• Progression opportunities.
• Recognition, awards and incentives.

RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services. Your future career development is in your hands!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Team Manager

*Access to wages from 3 days*Immediate Start*Holiday Pay*

Salary: £13.72 per hour inclusive of holiday pay (£12.25 per hour + £1.47 holiday pay)

Location: BRIGHTON

Do you have an interest in Retail?

Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarket's & DIY chains. We have Team Manager opportunities where you will be working on New Stores, Refits, Range Reviews and Store Support Projects. You will be able to work at a fast pace, making quick decisions leading teams merchandising stock to an excellent standard.

The Role

• A typical week consists of 4-5 shifts Sunday to Thursday.
• You will be leading and supporting a team of merchandisers and replenishers carrying out tasks required by the client.
• Communicate with Management on progress and end of project sign off.
• Carry out health and safety inductions and checks.
• Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
• You will be required to clock in and out using your smart phone via our RAS Dashboard.
• Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
• You will be required to carry out the following:

• Removing and replacing stock with the use of client plans and systems.
• Adjusting shelf heights.
• Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.

Stock replenishment. Travelling will be involved when local work is not available. Accommodation will be provided when required to stay away.

Desirable Qualities:

• Excellent communication skills.
• Able to make decisions and prioritise.
• Previous experience in Merchandising, Retail Supervision or managing people.
• Methodical approach and keen attention to detail.
• Manual handling and heavy lifting will be involved.
• Problem solving and a 'can do' attitude.
• Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over.

Benefits include:

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
• Holiday pay.
• Pension scheme.
• Uniform provided.
• Accommodation when required.
• Progression opportunities
• Recognition, awards and incentives

RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services. Your future career development is in your hands!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Thorn Baker FM is working in collaboration with an established Cleaning company to source a Contracts Manager, to manage around 25 contracts in the Bristol/Bath area. If you are an experienced cleaning manager based in Bath or Bristol looking to reduce the amount of sites you are looking after, please read and apply.

The role offers;

• Salary of £29,000 rising to £30,000 after probation
  
• Bonus and commission paid monthly taking earnings upto a minimum of £32,000
  
• A company car
  
• Fuel Card
  
• Work-life balance with a realistic expectation of managing 25 sites within one region
  
• Pension contribution
  
• Progression structure
  
• Flexible working
  

  The company:

  The company are an established Cleaning company operating across the South and Southwest working with around 400 customers most of which have been long term relationships. They have been in business for over 25 years and have gone from strength to strength over that time , the company was founded buy the current Directors who started off as Cleaners within the business. Many of their managers have been with the company for over 10 years and have progressed their career through development and training which is something the company are heavily invested in. If you are looking to work for a smaller but growing company with a fantastic ethos and culture then this is the one for you.

  The role:

  Reporting into the Operations Managers, you will be responsible for the site management and smooth running of around 25 customer sites in and around Bristol and Bath

  This will involve the ongoing management of approximately 40 - 60 part-time cleaning staff, the recruitment and training of new staff where required and carrying out regular quality audits with each customer. You will be responsible for ensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service.

  Main Duties and Responsibilities

  • Ensuring highest standards of cleanliness are maintained at all customer sites
  • Recruitment and management of cleaning staff
  • Ensuring health and safety standards are maintained at all times
  • Maintaining regular contact with site teams to ensure awareness of site-specific requirements
  • Planning, facilitating and monitoring ongoing training for site operatives
  • Providing feedback on performance and to take responsibility for managing issues that may arise
  • Ensuring sufficient amounts of cleaning equipment, materials and consumables on site
  • Ensuring customer sites are fully manned including absence and holiday cover
  • Submitting fortnightly pay-sheets, other administration such as holiday forms and carry out payroll tasks
  • Carrying out any other duties that are required as directed by the Operations Manager
  • Attending regular meetings with the Operations Manager and Operations Director
  

  If you are an experienced cleaning manager, please apply via the link. They are looking to hold interviews as soon as possible, the process will be two stages over the next two weeks.

  TE1

Design Manager

Are you an experienced Design Manager seeking a new role? We have an opportunity with a leading and reputable Tier 1 Contractor renowned for delivering high quality projects across various sectors.

About the role of Design Manager

This is an excellent opportunity for you to join a new £60m project and play pivotal role in shaping the project through to completion.

Responsibilities

• Lead and manage the design process for the project, ensuring alignment with client requirements and project objectives
• Collaborate with internal and external teams to develop design solutions
• Oversee the preparation and submission of design documentation, ensuring compliance with relevant regulations and standards
• Monitor project timelines and budgets proactively identifying potential risks and implementing effective mitigation strategies
• Facilitate design reviews and workshops, fostering a collaborative working environment

Requirements for Design Manager

• Proven experience as a Design Manager within the construction industry preferably with a Tier 1 Contractor
• Strong understanding of construction processes, design principles and relevant regulations
• Excellent leadership skills
• Proficiency in design software and tools E.g. AutoCAD, Revit
• A degree in architecture or engineering would be advantageous

What we offer for Design Manager

• Competitive Salary
• Car allowance and other benefits
• Opportunity for personal development and career progression

If you want to hear more about this Design Manager role please apply with an up-to-date copy of your CV or contact Chelsey in our Brighton Office on 01273003033 or cpotter@fr-group.co.uk.

SITE MANAGER - WEST SUSSEX

Are you a Site Manager, looking to work with a well established local civil engineering contractor?

I am currently looking for an experienced Site Manager to start work in the Sussex area, with a contractor who specialises in all aspects of Civil Engineering. The work is due to start ASAP.

Salary: £42,000 to £45,000 (dependant on experience) plus package (car or car allowance, pension, healthcare)

Location: Sussex

Start date: ASAP

The Project:

This client deal with a range of civil engineering projects, such as highways, water, utilities and structure structures. They are based in Sussex, but work across Sussex, Kent and occasionally London and Surrey.

Responsibilities:

• Managing workforce
• Motivating the team to complete projects on schedule
• Ensuring the site team complies with site rules and regulations whilst monitoring the quality of their work.
• Maintaining equipment and managing paperwork
• Collaborating with clients, suppliers and other stakeholders to ensure that all aspects of the project proceed as planned
• Liaising with the client and all other stakeholders

Requirements:

• Ideally you will have progressed from a tools background
• Experience working on civil engineering projects with a main contractor, with experience in utilities
• CSCS Card
• SMSTS
• First Aid

If this position sounds of interest, please get in touch.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

What skills and experience we're looking for

https://www.bilingualprimaryschool.org.uk/brighton-hove/primary/bilingualprimaryschool/site/pages/schoolinformation/current-vacancies

Please see our vacancies page on our website for more information about the role:

What the school offers its staff

https://www.bilingualprimaryschool.org.uk/brighton-hove/primary/bilingualprimaryschool/site/pages/schoolinformation/current-vacancies

Please see our vacancies page on our website for more information about the role:

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Site Manager

A well established and respected regional main contractor are looking for their next Site Manager to join their team due to several new tenders being won in the Southeast. They have a strong reputation for delivering projects across commercial, refurbishment and education sectors.

About the role of Site Manager

As the Site Manager you will be reporting to the Project Manager and be responsible for all day-to-day site activities for a newly awarded commercial project, ensuring the smooth delivery of the build in line with the project programme, budget and quality. This is an excellent opportunity to join a growing contractor.

Responsibilities for Site Manager

• Oversee and manage day to day operation to ensure the project is delivered safely and on time
• Lead and coordinate all subcontractors, suppliers and site staff ensuring clear communication and collaboration
• Monitor project progress and report on timelines, budgets and resource requirements to the Project Manager
• Address any on site issues promptly and efficiently to avoid delays

Requirements for Site Manager

• Proven experience as a Site Manager successfully delivering project on time
• Previous experience working on commercial, education or health care projects
• Strong knowledge of construction processes and H&S
• Demonstrated ability to manage multiple subcontractors
• SMSTS, CSCS and 1st Aid

What we offer for:

• The salary on offer is £60,000 - £70,000
• Car allowance and other benefits
• Opportunity to join a respected contractor with a strong pipeline of work for 2025 with potential for career growth and professional development

If you want to hear more about this Site Manager role please apply with an up-to-date copy of your CV or contact Chelsey in our Brighton Office on cpotter@fr-group.co.uk

Assistant Site Manager

A well established and respected regional main contractor are looking for their next Assistant Site Manager to join their team due to several new tenders being won in the Southeast. They have a strong reputation for delivering projects across commercial, refurbishment and education.

About the role of Assistant Site Manager

As the Assistant Site Manager you will working closely with Site Manager and Project Manager to ensure smooth day to day running of the site, assisting with planning, coordination and management of all site activities.

Responsibilities for Assistant Site Manager

• Support in coordinating subcontractors, suppliers and site staff to ensure tasks are completed as per the project programme
• Help monitor compliance with H&S regulations
• Assist in maintaining quality control on site, ensuring all work meets required specifications and standards
• Provide support with site logistics including material deliveries, storage and site access
• Help manage site documentation
• Attend and contribute to site meetings, ensuring any issues or updates are communicated effectively

Requirements for Site Manager

• Previous experience as Assistant Site Manager
• Knowledge of construction processes, H&S regulations and site management practices
• Strong communication and interpersonal skills
• Ability to prioritise tasks and manage multiple responsibilities in a fast paced environment
• SMSTS, CSCS and 1st Aid

What we offer for:

• The salary on offer is £35,000 - £45,000
• Car allowance and other benefits
• Opportunity to join a respected contractor with a strong pipeline of work for 2025 with potential for career growth and professional development

If you want to hear more about this Assistant Site Manager role please apply with an up-to-date copy of your CV or contact Chelsey in our Brighton Office on cpotter@fr-group.co.uk

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Morgan Hunt are working with a fantastic Public Sector organisation who are recruiting for a Head of HR role (People Partnering and Service) for 6 - 9 months initially. It is a hybrid role paying £550 per day, based in Brighton - 8 days per month in the office, reporting into the Director of People and Culture.

As the Head of People Partnering and Service, you'll play a critical role in driving HR transformation, ensuring excellence in people services, and embedding a strategic partnership approach. This is a unique opportunity to help shape the future of HR at the organisation while working in a dynamic, inclusive environment.

Job Purpose

• Lead the People Services & Partnering function, ensuring the delivery of a high-quality HR service.
• Develop and embed a strategic business partnering model to support business priorities through expert People Planning.
• Drive the evolution of Employee Relations practices and ensure they align with current employment legislation.
• Collaborate with the People Directorate Management Committee to enhance the employee experience and service value proposition.
• Lead the review and improvement of HR systems and technology to support continuous improvement and strategic goals.

Main Responsibilities of the Head of HR role:

• Inspire and manage the People Services & Partnering team, fostering a high-performance culture.
• Oversee the strategic People Partnering function, working closely with leaders to align HR practices with business objectives.
• Lead and manage Subject Matter Experts, ensuring operational excellence across the People Directorate.
• Implement and enhance Employee Relations capabilities, ensuring policies and practices are fit for purpose.
• Collaborate with the People Directorate Leadership team to evaluate and improve employee value propositions.
• Lead HR systems and technology reviews, recommending improvements that support strategic People goals.

Person Specification for the Head of HR role:

• Essential:

  • Substantial generalist HR experience at a senior level, particularly in the public sector.
  • Proven leadership of an Employee Relations team, with expertise in handling complex casework and tribunals.
  • Demonstrated success in leading strategic HR business partnering initiatives.
  • Experience developing and implementing People strategies aligned with organisational goals.
  • Strong relationship-building skills, working effectively with leaders, managers, and stakeholders.

• Desirable:

  • Experience working in a regulated environment, particularly within the pensions or financial services sector.
  • Strong understanding of digital HR solutions and continuous improvement processes.

If you are a Head of HR with extensive experience in leading and managing HRBP's; complex ER; and Public Sector experience then please apply ASAP - the role is closing at the end of the week!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Customer Service Team Leader - Brighton & Hove City Council

Location: Bartholomew House & Hove Town Hall

Salary: £16.63ph PAYE

Contract: Temporary, Full time

ASAP Start

Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.

Working in liaison with and reporting to the Security & Customer Service Manager, you will be leading and inspiring team members to deliver outstanding service, supporting all council services, external stake holders and customers that rely on Customer Service Centres, Switchboard and Reception Units.

We are looking for a strong, flexible leader, based at two Customer Service Centre sites this is a varied role where you will be line managing 6 customer service team members. To fulfill the Customer Service Team Leader role you will have experience of line managing staff in a customer service setting, conducting 121' and managing PDP's for your team members.

Your role will entail:

• To lead,develop and manage the customer service teams, inspiring a strong, positive and united team spirit, especially during periods of difficulty.
• Coach and mentor each team member in line with each individual's Personal Development Plan (PDP)
• Conduct team's scheduled 121 meetings
• To prepare staff and service for times of change particularly contentious issues and support and lead the team through change
  
• Motivate team to ensure all are engaged to perform in the most effective way

This is a fully on-site based role with no at home working, your time will be split between the two Customer Service Centres to meet business needs.

We are looking for someone with the below skills and experience:

• Good problem solving and analytic skills
• Experience of line managing staff, prioritising workloads and practising time management
  
• Great customer service skills, you will be the first line of enquiry
• Brilliant people skills
• Experience of dealing with difficult members of the public in a customer service environment
• Excellent and confident communication skills dealing with senior managers, the public, stakeholders and other staff
• Experience of working in a local authority environment providing customer services (desirable)

If this sounds like you please apply now!

Guidant Global is acting as an Employment Business in relation to this vacancy.

Communicate clear and positive messages to staff, the Divisional Board, other parts of the Trust and key stakeholders. Translate highly complex information into easy to disseminate communications. Challenge internal and external parties where necessary to overcome barriers to change and/or understanding and to ensure that learning is shared so that risks are mitigated and reduced. Working with the DDO to ensure that the Division works actively and collaboratively with colleagues in the local health community. Work across organisational boundaries to develop effective multi-agency partnerships and local integrated management arrangements with primary care, other NHS providers, ICS, Social Care Services and other local stakeholders. Develop and maintain effective working relationships with Divisional and Professional Leaders across the Trust to ensure that services are effectively integrated at locality level. Working with the DDO and Chief of Service to translate service strategy into robust management, financial and business planning activities across the Division, with the support and advice of other managers and clinicians and ensure these are driven through to achievement/completion.

General Manager vacancy in GAIL’s - Surrey!

If creating a positive environment for your team and your neighbourhood makes you smile, then please read on!

We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring.

As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• 33 days holiday
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

Our Head Baristas demonstrate real passion to join our GAIL’s family and for training and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

Through effective leadership and great execution, you’ll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Key Responsibilities: To provide strong and decisive leadership and management of all staff within Lambeth. To manage the staff team and all day-to-day issues of the service. To take the lead role in the induction, team building and retention of staff. To deputise at designated times in the absence of the Borough Lead. To ensure regular clinical and line management supervision, appraisal (personal development plans) and teaching of staff across the team to ensure high standard of client care. To identify and support opportunities for staff development and training, and to support this aim use role modelling to motivate and educate the team. To facilitate and manage change whilst maintaining a high quality effective service. To take responsibility for the management of a defined caseload of clients with complex needs and facilitation of groups or other elements of front line service delivery where required. At times to deliver nurse specific interventions such as vaccinations and where appropriately qualified deliver non-medical prescribing within scope of practice and Trust guidelines for alcohol and drug clients attending the service. To ensure service information requirements are met through the production of required statistics and data and ensuring this remains a priority. Ensure timely inputting of information by team members so as to support effective Trust, local commissioning and national reporting requirements. Undertaking of regular audits to ensure that all clinical records/ practice is of a high quality and in line with CAG, Trust, CQC standards and national polices/ guidance such as safeguarding adults and children, PHE recommendations and NICE guidance. To organise, attend and facilitate relevant clinical and service development team meetings as well as specific borough and CAG wide meetings. To actively promote and encourage service user and carer involvement in the service. To draft/ review/ evaluate clinical protocols/ operational procedures as required, to ensure the service is responsive to changes in practice, trends in substance use and legislation. To manage human resources issues to optimum effect including being involved in and leading on staff recruitment and selection process, performance management, sickness management etc. as required. To have knowledge and awareness of expenditure in relation to budget and prescribing costs, identifying and reporting on cost pressures where appropriate. With the Borough Lead's support and direction, identify appropriate areas of development in collaboration with other SLaM/ partnership colleagues. To continually consider how the service could be developed to meet the needs of this client group and review the Service Contract/ emerging strategies as appropriate and make recommendations. To develop and maintain effective links and lines of communication with partnership agencies, Trust departments, commissioners, CCG and other local stakeholders. To ensure effective investigation of complaints and serious untoward incidents in consultation with the Borough Lead/ Consultant Psychiatrist/Psychologist and other appropriate SLaM staff, and to identify systems learning as a result of such investigations and implement changes as appropriate. Personal Specification: Qualifications Essential Requirements Registered Nurse with extensive post qualification experience a significant proportion of which has been working with people with substance misuse related problems. (A, I) Evidence of post qualification training related to substance use. (A) Mentorship qualification (A) Desirable Requirements MSC or Degree level training relevant to care of clients with substance misuse problems. (A) NMP qualification (A) Management qualification or relevant experience at senior level. (A, I) Experience Essential Requirements Experience of taking a lead on specific areas and projects within an addictions team (A) Experience of working with and managing staff within substance misuse and co-morbid mental health/dual diagnosis problems within the community (I/T) Experience of delivering physical healthcare interventions (I/A) Management qualification or relevant experience at senior level. (A, I) Experience of assessment and casework which meets the needs of adults with substance misuse problems who require community care and an ability to engage a team to implement this in a systematic way (I/T) Evidence of a flexible and sensitive approach to care and service provision. (A) Experience of taking a lead role in multidisciplinary working (T/A/I) Ability to both clinically supervise, line manage and appraise staff. (A, I). Experience and skills in delivery of psychosocial therapeutic interventions (A, I) Experience of recruitment and selection of staff (A) Experience of providing clinical and managerial supervision (A) Desirable Requirements Experience of managing non-clinical staff and other professionals (A) Experience of staff performance management (A/I) Experience of implementing significant changes in working practices (A/I) Experience of project management (A/I) Experience of having undertaken audit work (A/I) Knowledge / Skills Essential Requirements Working knowledge of all relevant legislation associated with care for this client group. (A/I) Thorough knowledge of evidence based practice and current perspectives in substance misuse, co morbid and other complex issues. (I/A) An understanding of Recovery-led practice and a willingness to promote social inclusion and recovery principles in clinical practice. (A/I) Evidence of continuing professional development and training related to substance misuse. (A) Knowledge and experience of health required and substance misuse specific data reporting and computer literacy (A. I) Ability to present ideas with clarity and in a persuasive and influential style (I/T) Ability to communicate effectively both verbally and in writing (A/I/T) Ability to negotiate and reach compromises in verbal discussions in a manner which inspires confidence and respect from others (I) Ability to build and maintain high standards of communication with a variety of personnel and agencies at all levels (A/I) Ability to build and lead effectively, a large multi-skilled, multi-disciplinary team (I) Ability to enthuse others, co-ordinate and motivate a team (I) Ability to manage conflict effectively (I) Ability to effectively manage resources within an allocated budget (A/I) Appreciation of the complexities of the clinical management role and the need to balance clinical and non-clinical responsibilities (A/I/T) Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions (I/T) Ability to analyse complex data and use the information to improve performance (A/I/T) Understanding of the role and function of other organisations providing services to people with substance misuse problems including mental health problems (I) Ability to manage own time effectively and to produce pieces of work on time and to a high standard (I/T) Ability to delegate appropriately (I) Ability to organise and plan ahead effectively (I/T) Ability to manage change effectively (I) Full commitment to equal opportunities (I) Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary (I) Ability to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines (I) Understands the differences between strategic and operational management (I) Innovative, creative and a willingness to try something new (I) Methodical approach to work with attention to detail (A/I) Computer literacy and experience of use of electronic patient record systems or other health-related recording systems (A) Desirable Requirements Proven ability to maintain a balance between strategic and operational management (A/I) Ability to work changeable hours/ location at fairly short notice where there is clear and reasonable service need (A/I) Advanced computer skills and use of spread sheets (A/I)