Total 119 Manager job vacancies in Inverness, IV3 8JN

32 days annual leave, profit share bonus, key leadership opportunity, competitive remuneration of up to £50k and the opportunity to work with and develop an engaged and hard working team - these are just some of the benefits available to this firm next leadership role covering Aberdeen and Inverness.

If your answer to the below is yes, this role might be the perfect next step for you career!

• Do you have experience leading and motivating a team of property managers to deliver exceptional customer service?
• Are you an expert in the field of property factoring with a minimum of 5 years in the industry?
• Does coaching and nurturing others come naturally to you?

Working full-time, across Aberdeen & Inverness 3/2 days split.

What your day to day looks like::

- Drive customer engagement and satisfaction

- Lead and manage a team of property managers through coaching and development

- Set and manage targets for the team to ensure profitability and success

- Deliver regular team meetings and implement training plans for maximum performance

- Maintain a coaching culture and identify talent for development within the team

What we are looking for:

- Minimum 5 yearns property factoring industry experience

- Strong leadership potential and communication skills

- Ability to set and manage targets for team success

- Knowledge of property management legislative requirements

- Commercial outlook and ability to make data-driven decisions

- Full, clean UK driving license

Don't miss this exciting opportunity to lead a dynamic team in delivering exceptional customer service.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Team Leader Inverness Marston Holdings Limited has an exciting opportunity for a Customer Service Team Leader to join their Operations team on a full time, permanent basis. Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 lines of business across several trading entities, primarily in the UK.

Are you ready to lead and inspire a dynamic team of Customer Service Agents towards success? Look no further!

As our Team Leader, you'll play a pivotal role in ensuring our Customer Service Agents excel in their daily tasks through continual development. Your excellent communication skills will drive efficiency, while your collaborative spirit ensures we meet all SLA's and KPI's.

The Position & Key Responsibilities * To manage, motivate and ensure commitment of staff through effective leadership
* Identify any needs for development/improvement by monitoring staff performance via KPI, observation, and auditing of work
* Analyse productivity and quality trends by working in conjunction with the quality team and proactively act upon these trends by implementing individual and team-based action plans.
* Improve performance and ensure the development of each team member through effective coaching, training and the setting of SMART objectives.
* Develop the knowledge and competencies of the team with the support from the Performance Coaches.
* Identify development areas and address any poor performance by effective performance management techniques, taking disciplinary action where appropriate.
* Ensure an effective level of communication with staff through team briefings, the use of monthly1-2-1 meetings, coaching, objective setting, training, and performance management.
* Carry out 6 monthly performance reviews with your team on a one-to-one basis as part of the performance management cycle, reviewing progress on existing objectives and setting new objectives for the next period. Person specification * Ability to manage and supervise a team
* Ability to analyse KPIs in order to manage performance
* Experience of handling and resolving difficult situations
* Effective communication and organisational skills
* Good understanding and use of Microsoft Office Applications
* Adaptable to change and new ideas
* Excellent planning, time management and organisational skills
* Team player, both as a member and a leader
* Ability to remain focused and decisive when working to specified targets in a pressured environment What's in it for you? * Office based
* Contract: Permanent
* Full time, 37.5 hours per week
* Enhanced Maternity and Paternity Package NB subject to eligibility criteria
* Health Cash Plan
* Staff benefits, from discounts on high street and online shopping to travel, socialising and wellbeing If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. Marston Holdings Limited (MHL) is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

About the Role

Base Location: Flexible Scotland | We're proud to offer Flexible First approach to work, and these roles are no exception. We will however need your base 'home' location to be one of our SSE offices across Scotland (Inverness/Aberdeen/Perth/Glasgow). Projects are based in Inverness, Caithness, Sutherland, Moray and Aberdeenshire areas, where site presence is required.

Salary: £55,200 - £83,000 + car allowance + performance-related bonus + a range of other benefits to support your family, finances, and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available.

We have fantastic opportunities for Project Managers to join the SSEN Transmission Capital Delivery team and lead projects in construction phases on exciting large capital projects to support Scotland's Net Zero ambitions. These are of varying scale and complexity with typical project values ranging from £20m - £500m+. Our Pathway to 2030 portfolio has 4 discrete schemes, with 2 schemes based around Inverness for which we are actively recruiting for:

Beauly to Spittal - North Highlands - SSEN Transmission (ssen-transmission.co.uk)

Beauly to Peterhead - North East - SSEN Transmission (ssen-transmission.co.uk)

The key responsibilities involved include: 

- Leading the SSE team and managing multiple external contractors, to ensure project excellence is achieved and we deliver on our promises.

- Managing the development and execution of large capital projects, ensuring the safe delivery to programme, cost and the necessary quality.

- Ensuring the project adheres to our Safety Management Systems, best practices and the SSE Large Capital Projects (LCP) Governance processes.

- Demonstrate alignment with the SSE Safety culture and core values.

What do I need?

- A strong project management, engineering or construction background and understanding of applicable health and safety regulations including CDM regulations.

- Excellent communication and leadership skills with a proven track record in the successful delivery of large projects.

- Contractual management experience (NEC3 experience is preferable), with the ability to forecast and control costs as well as develop and manage integrated project programmes.

- Due to the location of our projects, there is a need to have a driving licence and, for delivery focussed roles, a willingness to travel to site and be on site for 2-3 days a week during construction.

- Experience managing large electricity transmission projects would be great but, experience in managing major projects from other industries, coupled with the desire and ability to learn quickly is equally valid.

About our Business

At SSEN Transmission, we take immense pride in owning and operating the high-voltage electricity transmission network across the north of Scotland. We transport energy from where it is generated to wherever it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're committed to upgrading the grid to deliver cleaner, homegrown energy for the future. By developing, building and maintaining a network for net zero, we're creating secure power for generations to come.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site. 

As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Shirley on 01738 351976.

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal record and credit check.

The post holder will support the Manager to direct, co-ordinate and provide leadership to all staff within the team. The post holder will deputise for the Manager as appropriate during time of absence providing management cover and support to operational arrangements. This includes deputising as the professional adviser to the adoption panel as required. The post holder will hold a small caseload of complex adoption cases as required. The post holder will assist in ensuring that services are delivered in accordance with the National Minimum Standards, and Adoption Regulations, Adoption Wests agreed priorities, policies and procedures; and to seek improvement and innovation in how services are provided. You will need: A Social Work Qualification, i.e. Social Work Degree or Diploma in Social Work and registered with Social Work England. 3 years post qualifying experience in children and families social work. Proven knowledge of legislation/regulations relating to adoption and adoption services, fostering, early permanence and childcare law. Experience of work with looked after children/ permanency planning or adoption, with an excellent awareness of the issues that are relevant to children who are adopted. Motivation to improve services for children and young people through working in partnership with others. A strong commitment to making service performance improvements and a determination to achieve positive service outcomes for users. Have a participative approach listens and consults with children, adopters, birth families and all other stakeholders. Evidence of assessment and analytical skills and an ability to assess risk. Proven organisational skills, able to prioritise work and set priorities for supervisees and team members. Knowledge, understanding and a commitment to the protection and safeguarding of children and young people. Understanding of and commitment to the principles of practices of equality and diversity, both in relation to employment issues and to service delivery. Ability to contribute positively to the overall management of Adoption West. Ability to take responsibility for own professional development and commitment to evidenced based practice. Excellent written and verbal communication skills. Good IT skills. Able to travel throughout the Adoption West area. Able to work outside normal working hours on a planned basis and at short notice. For further information please refer to the attached role description.

Job Introduction

Store Location: Inverness RP

Store Hours: 42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Role Responsibility

• You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
• Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
• You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
• Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business
• Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are
• Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
• Have experience in leading and developing a team of colleagues
• Be prepared to work towards KPIs in a fast-paced environment

Package Description

0

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. 

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

• Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

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Sportswift Ltd T/A Card Factory

Do you want to work for a company that truly delivers? Planning your route to success?

We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?

Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential.

Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards.

Managing delivery costs and customer charges to achieve agreed targets.

Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost

Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction.

Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction

Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working.

Previous experience and knowledge of deliveries/ transport are essential in addition to:

Management CPC

Experience of managing a warehouse operation

Engaging with customers and building and maintaining strong relationships

Developing new ideas and challenging a team to improve the delivery service

Identifying talent and encouraging development in a team

Motivating a team to build a strong customer service culture

Communicating openly and being able to influence key stakeholders

Planning and organising effectively

A “Hands on approach” is beneficial

In your role as Chef Manager at Sodexo in South Marston CofE Primary School, Old Vicarage Lane, South Marston, Swindon, SN3 4SH, you will supervise the hospitality team at our esteemed school, making sure that our vibrant meals are served with a smile and that the kitchen and restaurant are operating efficiently. As the person your team looks to for guidance and support, you will have an impact on their day-to-day life and in turn, create a lively, productive work atmosphere. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you do:

• Supervising the arrangement and provision of hot and/or cold food from counters and steam tables
• Ensure that workstations and equipment are sanitised
• Supervise the restocking of food from counters and steam tables, as well as the breakdown of stations at the conclusion of service

What you bring:

• Capability to work for extended periods of time (up to 8 hours) in a standing position
• Professionalism, respect for others, and a positive attitude
• Fundamental food handling abilities
• Possess prior experience supervising staff.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment 
• Competitive compensation 
• Full training and full protective uniform supplied 

Ready to be part of something greater? Apply today! 

**Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)**

*Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

CHEF MANAGER

• £13.18 per hour
• 30 hours per week
• Working pattern: Monday to Friday 8.00am to 2.00pm
• Term Time only

​Check your local transport links here: Plan Your Journey | Traveline Swindon SN3 4SH

**Equated pay (sometimes known as spread-over pay) is a method of paying you for your contracted hours, working weeks and holiday pay spread over 12 months instead of just receiving pay during the months that you work and none during the school closures/non-working weeks. This means that you get paid equal amounts of pay every month. Further information will be supplied at interview stage. **

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

The post holder will support the Manager to direct, co-ordinate and provide leadership to all staff within the team. The post holder will deputise for the Manager as appropriate during time of absence providing management cover and support to operational arrangements. This includes deputising as the professional adviser to the adoption panel as required. The post holder will hold a small caseload of complex adoption cases as required. The post holder will assist in ensuring that services are delivered in accordance with the National Minimum Standards, and Adoption Regulations, Adoption Wests agreed priorities, policies and procedures; and to seek improvement and innovation in how services are provided. You will need: A Social Work Qualification, i.e. Social Work Degree or Diploma in Social Work and registered with Social Work England. 3 years post qualifying experience in children and families social work. Proven knowledge of legislation/regulations relating to adoption and adoption services, fostering, early permanence and childcare law. Experience of work with looked after children/ permanency planning or adoption, with an excellent awareness of the issues that are relevant to children who are adopted. Motivation to improve services for children and young people through working in partnership with others. A strong commitment to making service performance improvements and a determination to achieve positive service outcomes for users. Have a participative approach listens and consults with children, adopters, birth families and all other stakeholders. Evidence of assessment and analytical skills and an ability to assess risk. Proven organisational skills, able to prioritise work and set priorities for supervisees and team members. Knowledge, understanding and a commitment to the protection and safeguarding of children and young people. Understanding of and commitment to the principles of practices of equality and diversity, both in relation to employment issues and to service delivery. Ability to contribute positively to the overall management of Adoption West. Ability to take responsibility for own professional development and commitment to evidenced based practice. Excellent written and verbal communication skills. Good IT skills. Able to travel throughout the Adoption West area. Able to work outside normal working hours on a planned basis and at short notice. For further information please refer to the attached role description.

The Team Leader contributes to leading the service and on the implementation of standards within the settings to ensure that a person-centred approach is adopted and embedded throughout the whole team ensuring that a comprehensive effective and safe service is delivered in line with CQC standards. The Team Leader has day to day responsibility for overseeing the running of their support teams; The Team Leader also works with therapy staff, social care colleagues council colleagues, customers, carers and external partner agencies. The Team Leader will support the Registered Manager to ensure staff are trained and are competent to do their job well. The Team Leader will have overall responsibility for ensuring any gaps in staff competencies are identified and the appropriate resources are put in place. The Team Leader will be responsible for ensuring that the staff have the right training at the right time to ensure the care and support provided to customers is of a high quality. As a member of the senior staff group, the Team Leader will share in the overall supervisory and management system of the team which is geared towards maintaining good staff morale and the promotion of excellent professional practice. The Team Leader will assist with HR procedures where appropriate. Specific duties and responsibilities include: Provide day to day management of work for a group of support and senior care support workers who will be responsible for offering a range services. This will include an ability to allocate work appropriately to re-prioritise work and to be responsive to the needs of a fast paced service. This will include proactively managing performance, conducting regular supervision and appraisals, ensuring training is up to date and CPD records are kept, and other line management duties as they arise. Support the Registered Manager in the pursuance of excellent practice in line with relevant standards and regulations including the CQC Inspection framework. Have a good understanding of the compliance requirements relating to the Key Lines of Enquiry (KLOEs) used in CQC inspections. Support the Registered Manager with implementing systems to maintain compliance in accordance with KLOEs. Assist the Registered Manager with implementing Wiltshire Councils Quality Management Policy including management auditing of the spot checking and programme, carrying out satisfaction surveys, monitoring staff performance and assisting with investigations if appropriate. Be responsible for KPIs which monitor the quality and appropriateness of the service being delivered. Continuously promote safeguarding practices in all aspects of work and in line with service and council policy to protect customers from abuse. Provide supervision and support to experienced senior care support workers; the postholder is required to have excellent knowledge and ability in relation to registered activity. Actively engage in individual and group supervision and embed learning in practice. Undertake appraisals in line with Wiltshire Council Policy. Set and monitor standards and performance of supervisees in line with support plans and quality assurance policies. Assist with the planning and delivery of staff meetings and staff development programmes. The postholder will be expected to arrange meetings, invite attendees, develop agendas and chair/lead the meetings in the absence of the Registered Manager. Feedback should be sought from attendees on the format and content of future meetings to ensure they remaineffective. Staff development needs should be identified and discussions on how to meet them should take place with the Registered Manager. Assist the Registered Manager in the management of costs associated in delivering the service. This may include ensuring that rotas are scheduled in a time effective way and monitoring travel expenses and training. Overview of the petty cash and authorising appropriate spend. The post holder is responsible for ensuring that the service delivers good value for money this may involve having difficult conversations. Develop and maintain a service, in consultation with Occupational Therapists, customers, family, carers and stakeholders, promoting a person-centered strengths based approach to care. This will require drawing on previous knowledge and application of taking a personcentred approach to support, and embedding this approach in the rest of the team, through meetings, supervision and documentation (e.g. reviewing support plans with Senior Support Workers). The postholder should be able to advise senior support workers with their development and direct them to suitable guidance / further reading where required. Where any supervisee is consistently not performing at the required level, council policies should be followed, such as the Improving work performance policy. Manage complex and contentious issues in a calm and professional manner, ensuring information is shared when appropriate and that feedback on improvements to service delivery with recommendations to improve are made to ensure service delivery is of a high standard. The postholder will be required to make quick decisions sometimes without full information. They will need to draw on their past experience, strong knowledge of operational working practices and legislative guidelines. To advise, co-ordinate and oversee the teams responsibility regarding medication, MARS and the policy and procedures relating to administration of medication within a registered service. To assure that all support plans relating to medication are current and compliant with CQC registration. To manage and monitor the electronic call monitoring system (ECMS); Communicate the care visit schedule and any other information considered necessary to the team of care support workers providing any additional guidance and support. Monitor support visits through the ECMS, responding to any late or missed calls. Escalate any issues that may affect delivery of service to the Registered Manager. Ensure that there are appropriate numbers of staff on the rota to meet the customer and operational demands. Work with other areas to manage resources to ensure the overall service remains safe. The postholder will have contact with a wide variety of staff, customers, their carers and senior managers, including Heads of Service. They must act with professionalism and make justifiable decisions with authority to ensure the needs of customers and the service are met. To participate in the recruitment, induction and development of staff within the area of responsibility, following council procedures. New employees should have a thorough induction to the role to acclimatise them within the team, but also expected working practices and culture. Staff development needs will change based on the needs of customers and the service. Development will happen on an ongoing basis through supervision, informal discussions, team meetings and by requesting training based on training needs analysis or newly recommended best practice or legislative changes. Support the Registered Manager with training needs assessment information so that relevant and required training is provided to all staff. This will mean ensuring that the Registered Manager has an up to date picture of the training needs of staff and is provided with suggestions as to how to meet these needs. Where practicable, the postholder should arrange for mandatory training, whether lapsed or required for a new starter, to be undertaken as soon as possible

The post holder will support the Manager to direct, co-ordinate and provide leadership to all staff within the team. The post holder will deputise for the Manager as appropriate during time of absence providing management cover and support to operational arrangements. This includes deputising as the professional adviser to the adoption panel as required. The post holder will hold a small caseload of complex adoption cases as required. The post holder will assist in ensuring that services are delivered in accordance with the National Minimum Standards, and Adoption Regulations, Adoption Wests agreed priorities, policies and procedures; and to seek improvement and innovation in how services are provided. You will need: A Social Work Qualification, i.e. Social Work Degree or Diploma in Social Work and registered with Social Work England. 3 years post qualifying experience in children and families social work. Proven knowledge of legislation/regulations relating to adoption and adoption services, fostering, early permanence and childcare law. Experience of work with looked after children/ permanency planning or adoption, with an excellent awareness of the issues that are relevant to children who are adopted. Motivation to improve services for children and young people through working in partnership with others. A strong commitment to making service performance improvements and a determination to achieve positive service outcomes for users. Have a participative approach listens and consults with children, adopters, birth families and all other stakeholders. Evidence of assessment and analytical skills and an ability to assess risk. Proven organisational skills, able to prioritise work and set priorities for supervisees and team members. Knowledge, understanding and a commitment to the protection and safeguarding of children and young people. Understanding of and commitment to the principles of practices of equality and diversity, both in relation to employment issues and to service delivery. Ability to contribute positively to the overall management of Adoption West. Ability to take responsibility for own professional development and commitment to evidenced based practice. Excellent written and verbal communication skills. Good IT skills. Able to travel throughout the Adoption West area. Able to work outside normal working hours on a planned basis and at short notice. For further information please refer to the attached role description.

Job Introduction

Location: Inverness RP

Contracted Hours Available: 42.5

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Deputy Store Manager to join our very successful Card Factory family to help fulfil this.

With a real focus on customer experience, colleague development and operational excellence, our Deputy Store Managers play a key part in driving the success of our stores. As a Deputy Store Manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do alongside your Store Manager. You will have an own business mentality. You will lead the way for our store teams, not only in the absence of the Store Manager but driving great service, people development and standards every day. You’ll be a passionate and motivated person with aspiration of being one of our future Store Managers.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• Is customer centric with a passion for driving excellence service.
• Previous supervisory experience.
• Positive forward thinking approach.
• Is comfortable analysing store performance metrics.
• Commercially minded.
• Is an engaging and enthusiastic leader.
• Keen to progress and develop you’re career with aspirations of being a Store Manager of the future.

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. 

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

• Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

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Sportswift Ltd T/A Card Factory

Roles / Job Purpose
To successfully manage an efficient, cost effective and customer focused service by ensuring that the services supplied by the Company comply with legislation and client specification.
To ensure the welfare and safety of all employees and sub-contractor staff working on their projects.
To make sure that all contract work is carried out in full compliance with health, safety, welfare and environmental regulations while working to maximise the profitability of each contract under his/ her control and ensuring the satisfaction of all contractual requirements.
To ensure compliance with the Company Standards of Service and quality systems and to meet the requirements of the company business plan(s).

Key Responsibilities
* Understanding of and implementation of Project Design and Specification
* Attend site design, review and progress meetings
* To ensure all personnel under your authority have relevant competencies to carry out their allocated duties.
* Carrying out site Audits and act on the findings
* Direct point of contact between the client and the company
* Receiving and assessing design changes from the client
* Facilitate agreement of variations
* Ensure adherence with the company Skills and Competence Policy and Procedures
* Organising labour and plant and materials for a number of projects
* Liaising with other Contract Managers to optimize available resources
* To attend Team Briefs
* Deliver tool box talks

Qualifications/Experience for the role Appointment
Essential
-CSCS Card
-SMSTS
-First Aid
-Driving Licence
-NVQ Level 6 in Construction Management
Desirable
-Nebosh Certificate
-Knowledge and understanding of BS 5975 Temporary Works the code of best practice for temporary structures on building sites
Experience/ Knowledge
-Good written and oral communication skills
-Good team management
-Minimum 5 years Site Supervisory experience in civil works
-Results orientated
-Good problem solving skills
Ability to:
-Develop new skills.
-Work on own initiative
-Meet financial and company deadlines.
-Work as part of a team.
-Demonstrate an understanding of ISO 9001, ISO 14001 & ISO 45001
- General IT literacy. meet financial and company deadlines.
work as part of a team.
-Demonstrate an understanding of ISO 9001, 4001 & 45001
-General IT literacy.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Roles / Job Purpose
To successfully manage an efficient, cost effective and customer focused service by ensuring that the services supplied by the Company comply with legislation and client specification.
To ensure the welfare and safety of all employees and sub-contractor staff working on their projects.
To make sure that all contract work is carried out in full compliance with health, safety, welfare and environmental regulations while working to maximise the profitability of each contract under his/ her control and ensuring the satisfaction of all contractual requirements.
To ensure compliance with the Company Standards of Service and quality systems and to meet the requirements of the company business plan(s).

Key Responsibilities
* Review of Project Design and Specification
* Attend site design, review and progress meetings
* Carrying out site Audits and act on the findings
* Direct point of contact between the client and the company
* Receiving and assessing design changes from the client
* Facilitate agreement of variations
* Ensure adherence with the company Skills and Competence Policy and Procedures
* Organising labour and plant and materials for a number of projects
* Liaising with other operations management to optimize available resources
* To attend Team Briefs
* Works programming and resourcing
* Reporting on Area Performance

Qualifications/Experience for the role Appointment
Essential
-CSCS Card
-SMSTS
-First Aid
-Driving Licence
Desirable
-Nebosh Certificate
-Knowledge and understanding of BS 5975 Temporary Works the code of best practice for temporary structures on building sites
-NRSWA Supervisor

Experience/ Knowledge
-Good written and oral communication skills
-Good team management
-Minimum 5 years Site Supervisory experience in civil works
-Results orientated
-Good problem solving skills
Ability to:
-Develop new skills.
-Work on own initiative
-Meet financial and company deadlines.
-Work as part of a team.
-Demonstrate an understanding of ISO 9001, ISO 14001 & ISO 45001
- General IT literacy. meet financial and company deadlines.
work as part of a team.
-Demonstrate an understanding of ISO 9001, 4001 & 45001
-General IT literacy.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

A successful Scotland wide property firm, is seeking a dedicated and customer-focused Property Manager to join their team in Aberdeen due to growth in their business.

Ideally you'll have experience in Property, Housing or maintenance coordination to be able to take on your own property portfolio, but if you have worked in a customer focused role that requires a high level of coordination, we would still love to hear from you!

This is a full-time permanent position offering a competitive salary of £28,500-£30,000, along with a £3,000 car allowance on top of this as well as free parking.


Your main responsibilities in this role will be:
- Deliver excellent customer service at all times
- Build and maintain relationships with tenants and landlords
- Conduct regular landlord meetings
- Portfolio management
- Instruct and monitor reactive and proactive repairs
- Manage and coordinate customer insurance claims process
- Conduct regular property visits
- Maintain accurate and up-to-date customer records
- Monitor and improve customer satisfaction levels
- Achieve customer response time targets

What were looking for in applicants:
- Ideally experienced managing a property portfolio
- Strong communication skills
- Ability to work well as part of a team
- Experience with Office 365
- Ability to work towards targets
- Works well under pressure


If you are a dedicated and customer-focused individual with a passion for delivering exceptional service, then this is the perfect opportunity for you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

About the Role

Base Location: Western Isles, Aberdeen, Glasgow, Perth, Aberdeen, Inverness

Salary: £38,700 - £58,100 + car allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

SSEN Transmission has an opportunity for a Site Construction Manager. The role is required on a major project in the Western Isles where we are designing and building a 132kV Trident wood pole line from Harris to Stornoway to replace the existing overhead line.

The key duties & responsibilities will be:

- Represent the SSEN Transmission business on-site and be the key site-based point of contact, this will also include interfacing with contractors, and key stakeholders at site.

- Ensure the project is executed in accordance with relevant requirements, particularly relating to statutory and legal obligations, Health and Safety, Construction (Design and Management) Regulations, Quality & technical compliance, personnel and industrial relations.

- Work closely with the appointed contractor(s) and the operations team to ensure the works are delivered to the project programme, in a safe and environmentally responsible manner.

- Ensure site activities comply with planning consents and SHE legislation, and routine reports and KPIs are submitted to the Project Manager.

- Develop effective relationships with contractors, suppliers and the community, acting as a leader on site and champion for a positive safety culture.

What do I need?

To be considered for this role, we would love you to have:

- Previous on-site experience working on the construction, maintenance and commissioning of 132kV overhead lines.

- Working knowledge of applicable health and safety legislation and CDM 2015 Regulations - ideally within a High Voltage electricity construction environment.

- Experience working with multiple Contractors/Sub Contractors in a site-based environment to drive construction activities to time and budget.

- Previous on-site supervisory or management experience for large construction projects and an understanding of quality requirements and experience in monitoring inspection and test plans.

- Strong communication skills with the ability to challenge others along with experience in resolving conflicts and planning site activities.

Please note, a full current driving licence is essential due to the requirement to travel to and be on site.

About our Business

SSEN Transmission owns and operates the electricity transmission network in the north of Scotland, transporting energy from where it is generated to where it is needed, providing a safe and reliable supply of electricity to the communities it serves. Home to some of the UK's greatest resources of renewable energy, SSEN Transmission is playing a critical role in the transition to a low carbon future, developing, building, maintaining and operating a network for net zero.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Shirley on 01738 351976.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.