Total 361 Manager job vacancies in Leicester, Leicestershire, LE11AP

Claims Commercial Manager - Bike

Locations: Bexhill, Leicester or London (Hybrid) with he expectation of coming into the office once a week - however, we're open to more flexible working options for the right individual




Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Responsible for ensuring both accidental damage and third-party bike claims processes drive positive customer outcomes and consider customers impact, which is at the heart of all business change
  
• Driving data-led performance improvement opportunities working across the business and external suppliers to prioritise, secure resource and delivery outcomes
  
• Developing and maintaining effectively relationships with key stakeholders across the business to help influence and shape existing and future product growth and pricing strategies
  
• Role modelling great customer outcomes across the business and advocating change and improvements where appropriate
  
• Managing risk and business continuity with the business area, developing appropriate strategies to mitigate threats
  
• Providing significant input into the business planning for cost control, operational efficiency and customer satisfaction
  
  
  

Skills we would love you to have

• Strong commercial aptitude and analytical capability with the ability to translate complex data and concepts into a logical, structures fashion and able to articulate these concepts clearly and effectively
  
• Experience of successfully leading and implementing transformational change within complex and highly regulated organisations
  
• A passion and in-depth understanding within the bike field is desirable but we're open to wider claims/commercial experience
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.


Reward


Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Team Leader - Days
Great Oxenden, Market Harborough
Hours: Full Time – 7am – 7pm (3-4 shifts a week, including alternate weekends)
Up to £14.67 per hour

I am working with a privately owned group who have a beautiful care home rated as ‘good’ in the Market Harborough area. The service is home to 43 residents and offers high class facilities in a beautiful setting.
They are now looking for an experienced Senior Care Assistant to join their friendly team.

You will be required to:

• Promoting resident’s independence with a focus on choice, dignity and respect
• Promoting physical and emotional wellbeing giving input during shift handovers
• Leading the team to support the physical, emotional and social wellbeing of residents by providing the highest standard of care.
• Supporting carers to provide personal care and support with daily activities such as washing, dressing and eating.
• Administering medication.
• Writing and updating care plans and keeping accurate daily records.


For his post you must be able to demonstrate:

• A relevant professional qualification (NVQ Level 3 or equivalent)
• Experience of administering medication and updating care plans
• Leadership and good time management skills
• The ability to work 7am – 7pm on a rota basis
• Good written and oral communication skills
• A full UK Driving licence and transport due to the location of the home

Benefits include:

• A great incentive program
• Free parking on-site
• Annual pay reviews
• Low-cost meals at just £1 per course while on shift
• 24/7 Employee Assistance Programme for free counselling and valuable well-being advice
• Paid DBS checks
• A free uniform


For more information on this role, please call Elite on 01604 879345.

Proud member of the Disability Confident employer scheme

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Business Manager to join our team at HMP Leicester, a category B Prison located in Leicester Salary This position is full time, youll receive an annual salary up to £40,425 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Job Description

Care Home Team Leader

Hourly rate: £14.50

Day shifts, 3-4 shifts per week

Please note that our client does not offer Tier 2 sponsorship

The ideal candidate will have prior experience within a leadership role in a care home setting and possess a Level 3 in Health and Social Care. As a Team Leader you will have the responsibility of supervising the care provided to residents, leading a team of care staff, and ensuring that the care home maintains the highest standard of care.

Qualifications

• Demonstrated experience within a leadership role in a care home (minimum 1 year)
• NVQ Level 3 in Health and Social Care or above
• Strong leadership and organizational abilities
• Excellent communication and interpersonal skills
• Ability to work effectively within a team and foster a positive working environment
• Strong knowledge and experience in person-centred care planning
• All candidates need to be within 20 minutes from the care home

Benefits:

• Annual pay reviews
• Staff incentive scheme
• Contributory pension scheme
• Subsidised meals while on shift
• Overtime bonus scheme
• Paid DBS check
• Employee assistance programme
• Uniform provided

Responsibilities

• Lead and supervise a team of care staff, offering guidance, support, and mentorship
• Ensure the delivery of individualized care to residents, addressing their physical, emotional, and social needs
• Monitor and administer prescribed medication while maintaining accurate records
• Coordinate care planning and regularly review residents' care plans in collaboration with the multidisciplinary team
• Maintain a safe and secure environment for residents, staff, and visitors
• Continuously evaluate the quality of care and lead initiatives to enhance standards within the care home

Effectively communicate with residents, families, and healthcare professionals

Reference: WILL79393/BS

INDNUR

general manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a general manager to join us on our continuous journey of true nourishment

the role |

as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results

perks + quirks |

• up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary

what we look for |

• an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• experienced in managing a restaurant budget

• comfortable managing the labour of your team, reacting to changing demands where necessary

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto ‘apply here’ to view the attached Job Description and Person Specification

Job Title: Supported Living Manager
Location: Shepshed and Melton Mowbray (Multi-site role - full UK driving licence and own vehicle essential)
Salary: Up to £32000 dependent on experience

We're seeking a dynamic Supported Living Manager to lead established learning disabilities services in Shepshed and Melton Mowbray.

What You'll Do:

Lead with Purpose: As a Supported Living Manager, you'll oversee a team dedicated to providing exceptional care and support within an established supported living setting.

Champion Independence: Empower individuals to achieve their life potential by ensuring their tenancy rights are protected and they actively participate in decision-making.

Health and Safety: Maintain a safe and nurturing environment, conducting health monitoring and promoting well-being.

Team Building: Create a high-performing team that reflects our values, promotes equity, and celebrates diversity.

Total Communication: Foster effective communication skills and maintain or develop individual's abilities.

Safeguarding: Be vigilant, report concerns promptly, and ensure the safety of those we support.

Person-Centred Planning: Develop and implement plans that support aspirations and skill development.

In return for your extensive skills and experience, you will be rewarded with:

" Competitive salary: £28,000 to £32,000 (dependent on experience).
" Positive work environment: Join a harmonious, open, and supportive team.
" Career growth: Make a lasting impact and grow alongside us.
" Generous benefits package including health and wellbeing benefits

Requirements:
" Have experience in supporting adults with complex learning disabilities - deputy manager/team leader/experienced care manager
" Have experience with Autism and Positive Behaviour Plans.
" Have good IT skills and experience of maintaining records to be successful in this role.
" You will hold a Level 5 Diploma in Leadership & Management for Adult Care (or an acceptable equivalent), OR, have the ability to achieve this within 18 months of appointment.

Interested? Click apply now to be considered for this exciting opportunity.

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

A Vacancy at Nottinghamshire Healthcare NHS Foundation Trust.


Looking for something new & exciting in the NHS? Ever considered Prison healthcare?

An exciting opportunity has arisen for a Service Manager in Substance Misuse to join the Offender Health Directorate working at HMP Fosse Way.

HMP Fosse Way houses 1,715 prisoners and focus on the rehabilitation of offenders and their reintegration back into society. It consists of 7 House blocks across 4 floors. There is a dedicated healthcare suite located in the main building with also additional multi use rooms across the establishment including rooms for groups or 1-2-1’s.

To be responsible for the service delivery and leadership of the Substance Misuse Team within the Prison.

To be responsible for the day to day organisation and smooth running of the multi-disciplinary team providing a service to a diverse caseload of patients who are presenting with substance misuse problems, detoxification requirements, including the administration of medicines

To lead and coordinate a team of healthcare professionals in the delivery of effective clinical and psycho-social management of patients who have a wide range of health issues.

Healthcare delivery in prison is never dull or predictable – it isvery rewarding. Every day will bring new challenges and new experiences to you as a qualified professional. The role of the Clinical Matron/ Service Manager is to manage the Substance Misuse pathway and the staff working within it, providing supervision , clinical expertise and advice for those involved in the care of the patients with substance misuse issues. The team comprises of mental health nurses, NMP, GP, Psychosocial Practitioners, Psychologists and Pharmacy technicians who together provide assessments, diagnosis , support, harm minimisation and care of patients with ongoing, acute/chronic health and substance misuse conditions. The team provides medication administration , 1:1 care , case management and group work .

The Substance Misuse service covers the prison 7 days a week. The Healthcare team has a good working relationship with the Prison as has been noted by recent reports from Her Majesty's Inspector of Prisons , Public Health England and in a recent Health Needs Analysis commissioned by NHS England.

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

The role is pivotal in leading and co-ordinating a high quality, safe, effective and efficient service to meet the needs of the patient population across the prison establishment

To lead effective Substance Misuse services for patients, which deliver against required standards,

To demonstrate innovative practice, whilst collaboratively working with multiple stakeholders, maintaining clinical efficacy, enabling the service to compete as provider of choice to local commissioners.

The Offender Health Directorate is one of the largest and most successful providers of prison healthcare in the UK. The Directorate provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.

The Directorate provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.

We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.


This advert closes on Sunday 18 Aug 2024

Proud member of the Disability Confident employer scheme

Permanent Office Manager St john the Baptist Church of England Primary School.
Band 6 Point 15-18, (£27,852-£30,151 pro-rata), 37 hours per week, Term time + 4 weeks per year 08:00 – 16.00/16.30 on a rota with other office staff, with 30 minutes lunch break. St John the Baptist Church of England Primary School is looking for an experienced, positive, dynamic and proactive Office Manager to take up an exciting, demanding and rewarding post at our large, happy, vibrant, multicultural, multilingual school.
We see this role as a heartbeat to the successful running of the school. Our new Office Manager will be outgoing, confident and love to work as part of a team, have excellent communication and interpersonal skills and be able to work well under pressure in order to meet deadlines.
Our new Officer Manager will play a key role in the effective management of school systems and should have a strong administrative background, excellent customer service skills, be able to line manage others and be proficient in Microsoft Office and school systems. They will need to have excellent interpersonal skills as this role will involve liaising closely with parents, our local community and staff. They will be an excellent communicator with a professional, friendly manner, promoting a happy, positive image of our lovely school.

We are delighted to be able to offer a fantastic opportunity for Band 6 Deputy Sisters/Charge Nurse to join the Ward 20 and ward 22 team at the LGH

the below vacancies will be available:

1 x Position ward 20 LGH
1 x Position ward 20 LGH

We are looking for a motivated, enthusiastic forward thinking individual who are able to adapt to the busy environment within General Medicine ward

We welcome innovation, development and proactive leadership skills that you would bring as we strive to provide the best environment for our staff and our patients.

Working with a supportive team on Ward 20/22 this role will give you an opportunity to gain experience and confidence into management and leadership.

Please discuss flexible working options with the ward area prior to application/interview as this may be limited due to the wards needs



Responsible for the assessment, planning, implementation and evaluation of a program of evidence-based nursing care to a group of patients.

Leadership and supervision of others carrying out all aspects of the caring process.

Deputise and take charge of the given area regularly in the absence of the Ward/Unit Manager who has 24 hour accountability and responsibility.

Actively contribute to setting and maintaining high standards of quality nursing care.

Participate in the effective clinical leadership and management of the ward team.

Actively contribute to the improvement of services and the quality of care provision to meet the needs of patients, service users and their families.

Act as a role model, mentoring, teaching, assessing and supporting students and learners on placement and participate in the education, development and mentorship of other staff



Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Ensure that the delivery of care to own patients and for all patients when in charge meet the standards determined by the Ward/Unit Manager and the Standards for Better Health.

Share responsibility with the Ward/Unit Manager to ensure that the highest standards of infection prevention and control are practiced at all times.

Contribute to the development of CMG and Trust policies, procedures and clinical guidelines and ensure compliance of self and others.

Take due regard of the importance of the effect and consequence of the ward/care environment with regard to its physical, psychological and social effects on patients and care delivery.

Promote, develop and implement patient and public involvement activities in the ward area, leading to service improvement.

Ensure that self and team members act at all times to provide a personalised service to patients in accordance with agreed standards and promote quality, diversity and rights.

Contribute to setting, maintaining and monitoring of standards of care to the optimum level and lead the improvement of care, through benchmarking, audit and research.


This advert closes on Sunday 25 Aug 2024

Salary: £37,800.00
- £42,000.00Contract: Permanent
Hours: Full Time (40 hrs per week)


Here at Serco we are looking for a OMU Hub Manager to join our Offender Management unit at our new state of the art Category C prison, HMP Fosse Way.
To lead and direct the work of the OMU staff in providing a comprehensive service to all stakeholders, fostering positive relationships with all relevant outside agencies, whilst embracing the ethos of a managing a rehabilitative culture.
You are required to work as part of the Offender Management Unit in an efficient and professional manner.
You will be expected to develop, through training and shared schemes, an overview of the department, and may be required from time to time to carry out any other tasks as may reasonably be expected.

As the Manager of the OMU you will provide directional leadership and direct line management to a large diverse staff group.
It will be your responsibility to drive cultural change as well as operational change in line with the Serco values.
You will drive effective processes to ensure key performance targets are meet, including appropriately escalating potential risk, being solution focused to manage such circumstances.

Structure & Reporting Relationship

Under the organisational structure the OMU function comes under the Assistant Director of Offender Management Unit.
As the OMU/Hub Manager you will report directly to the Head of OM Services and will be responsible for the effective line management of both Prison Offender Managers and Case Admin roles, as well as the individual functions of the OMU.

Key Accountabilities

Ensure all OMU procedures are discharged in accordance with prescribed policies/frameworks. Doing this while ensuring a consistent and high standard of working. Whilst working flexibly to meet the requirement of business need, whilst working on a rota basis.

You will be accountable for the effective management of OMU staff to meet the delivery requirements for the department/prison. The tasks completed within the department start from the day the prisoner enters custody, through to the day of release. Some of these tasks are around risk management of the prisoner to ensure public safety.

The tasks include court liaising, HDC, Sentence Calculations and the checking process, OASys reports, Sentence Planning, Categorisation, Reception allocations, Discharges, MAPPA and Public Protection, and Release on Temporary Licence processes, Parole and Foreign Nationals in line with Prison Service Orders and local instructions.

You will be required to liaise with several different departments/agencies internally and externally. Often there may be a requirement where the liaising is around the movement of prisoners and ensuring the prisoner is in the correct establishment legally in line with Offender Flow process.

You will be accountable for the effective management of a designated number of staff who are formed as part of a Hub. There are three Hubs within the department, therefore you may be occasions where you will be required to support another manager at same grade and their designated Hub.

Ensure engagement, support, training and motivation of all staff working within the OMU.
You will be accountable for the effective people management including absence, as well as individual line management responsibilities of specific staff. This will include annual performance reviews/My Catchups, and supervisions with specific staff you are direct line manager for. This will enable you to effectively manage performance and offer support where needed.

Ensure accurate records are kept and produce reports/data as and when required.
Ensure and monitor POMs have regular face to face contact between prisoners to ensure effective progression throughout their sentence.
To develop more innovative ways of working, which will ensure a more multiagency and collaborative approach within the OMU and the wider prison.

Attend all relevant meetings or send a suitable representative if unavailable. Advise and inform the Head of OMU Services on all matters relating to the OMU. Provider cover and support to Head of OMU Services when required.
As the department evolves and further develops, some of these responsibilities may change.

Month End Figures
Enter appropriate figures for all of your areas of responsibility onto the Month End Report by the specified date. Give a written report to Head of OMS at the end of each month.
Ensure KPTs and Contractual requirements are met, any other duties as may reasonably be expected.

Essential Qualifications
Minimum

- Management experience Desirable


- Management Qualification Level 2 CMI or Equivalent
- Experience working within a prison environment
- OMU experience


Essential, Technical Professional Skills. Knowledge & Experience


- A background in working within offenders or in a custodial environment, is desirable.
- Excellent communication skills at all levels, both written and verbal, including high level of computer literacy.
- It is essential that you have effective people management skills, with previous demonstrable experience of managing or supervising a busy, fast paced office environment.
- Capable of prioritising workloads, delegating tasks and understanding the impact of meeting tight timescales.
- A motivated individual with the drive and enthusiasm to bring about change and adopt our Rehabilitative culture.

What we offer


- Upto 6% Pension
- A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities
- A range of benefits
- Access to a huge range of discounts and exclusive deals
- The chance to make a positive difference in a company passionate about diversity and inclusion








About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Salary: £27,500.00
Contract: Permanent
Hours: (Full-Time, 40 Hrs)

Here at Serco, we are looking for a Shop Assistant Manager to join the team at our new state of the art Category C prison, HMP Fosse Way.
The main role of the Shop Assistant Manager is to provide and carry out retail services within HMP Fosse Way, in accordance with all relevant and current regulations, legislations and guidelines and to enable the retail operation (bag and tag) within HMP Fosse Way to provide all services as directed by the Shop Manager.

The successful candidate will be required to carry out the following responsibilities, activities, and duties:


- To take control of the delivery of retail services to the whole establishment and complies with all relevant Health & Safety and Food Safety Regulations, legislation and guidelines.
- To manage and maintain a good working environment with shop staff and prisoners.
- To conduct regular investigations into missing items from deliveries.
- To ensure the security and food safety of all foodstuffs and stock items is maintained during delivery, storage and distribution within the shop and prison areas.
- To record and document all relevant paperwork to comply with food hygiene regulations, Health & Safety, HACCP and Company Policies.
- To help the Shop Manager provide training and supervision to shop workers
- To undertake or assign stock checks, provision planning and ordering for all products from various suppliers.
- Reacting to complaint issues and trends, with a cohesive approach along with the whole retail team.
- To work weekends when operationally required.
- To assist in resident movements and searches to and from the shop area.
- To train for and carry out any other work reasonably acceptable within the capabilities of the post holder.


What you will need to do the role


- Literacy and Numeracy Level 2 or equivalent GCSE.
- Food Safety level 2
- Awareness of Hazard Analysis and Critical Control Point (HACCP)
- Awareness of Allergen Control within Catering.
- A strong commitment to the rehabilitation of residents.
- Basic computer skills including knowledge of Excel, Word and Outlook applications.
- Good supervisory skills with strong interpersonal skills, including good oral and written communication.
- Able to demonstrate resilience with a basic understanding of both conflict resolution and de-escalation and risk and conflict management
- Commitment to working effectively in a socially diverse environment, with a good team ethic.
- Excellent time management
- Assertive, creative and progressive along with good problem solving skills


Why Serco


- Meaningful and vital work – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
- A world of opportunity
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
- Great people
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.


What we offer:


- A competitive salary
- A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Cycle to Work Scheme Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals
- The chance to make a positive difference in a company passionate about diversity and inclusion




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Job Title: Project Manager
Contract Type: Permanent
Salary: £46,095 per annum (£50,784 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday – Friday, Hybrid
Location: Base will be Leicester or Dartford, United Kingdom

Our area of operation covers the East Midlands and also the Southeast area of Kent. We currently have an exciting 400+ unit MMC development in Kent which will be on site until 2028.

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Project Manager

You will project manage the development of predominantly new build residential developments for a range of customers from inception to completion to deliver objectives of the Corporate Plan. You will be solely responsible for leading external consultants and engaging contractors you will ensure homes are built on time, to budget and to the highest quality, meeting the expectations of tenants and buyers, with an aim to being leaders in the social housing sector

About you

We are looking for someone who can lead the Project Team – create a client brief, develop a pre-construction plan to co-ordinate the activities of the consultant team and contractor you appoint, set project objectives, regularly review progress to ensure they achieve performance requirements and milestones to achieve the target for start on site.

Deliver identified projects that support delivery of our capital investment, in line with agreed budgets, cost, time and quality targets with superiors and maximise benefits of new homes – work closely with internal clients to minimise future management and maintenance costs, ensuring the optimum design of the home to maximise both internal and external factors (minimising heating costs, ensuring homes are attractive set in a safe, secure and appealing estate environment.

Why Riverside?

One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Commercial Manager - Indemnity

Locations: Bexhill, London or Leicester (hybrid) with the expectation of coming into the office once a week (with some degree of flexibility around this)




Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Supporting the design and setting of our technical strategy in relation to the Indemnity Team, with a view to identify all indemnity breach customers through the use of data and modelling
  
• Supporting the forecasting and budgeting activity across claims which includes setting and managing 'trading' performance for a core aspect of the customer journey
  
• Developing appropriate strategies to tackle any market or competitor risks and capitalising on any opportunities this may bring
  
• Identifying performance improvement opportunities, identifying and developing business cases for key changes across claims
  
• Supporting the optimisation of commercial strategies and ensuring that the commercial team anticipate challenges and develop counter measures to negative contractual breach customer behaviours and trends
  
• Developing and maintaining strong and effective relationships with stakeholders across all functions
  
  
  

Skills we would love you to have

• Experience of handling motor claims, including strong knowledge of indemnity to include Road Traffic Act, Article 75, the MIB agreements and workings and a strong understanding of insurer status and how to leverage that
  
• Strong commercial acumen - comfortable with the mechanics of claims and contractual breach processes
  
• Be innovative and driven! Able to seek out opportunities to evolve current practices, drive to cut through challenges to deliver results
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.


Reward


Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Transformation Manager - Claims

Locations: Bexhill, London or Leicester (Hybrid)

Please note: We would expect you to attend your nearest office location approximately 1-2 times a month.





Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Maintaining the central transformation portfolio plan (across all tech and non-tech change, including all delivery and commercial plans and how it all comes together)
  
• Ensuring that relevant stakeholders across the department and the wider business have knowledge and oversight of the change portfolio
  
• Putting structure around wider portfolio planning, readiness and prioritisation as well as having the oversight and reporting of post implementation reviews and benefits realisation tracking
  
• Supporting the establishment of effective planning days for transformation colleagues, ensuring total clarity and alignment of change priorities, actions and readiness across the team
  
• Running the three year planning and budget process for change and initiatives
  
• Establishing and maintaining change framework and programme wide governance
  

Skills we would love you to have

• Experience of leading and working multiple projects simultaneously including process and system change and bringing structure to delivery
  
• Excellent relationship building skills, with the ability to influence - so strong listening, written and delivery skills (and able to articulate ideas to both technical and non-technical people)
  
• A proven ability and background in being able to plan, undertake and finish activities to achieve high quality results
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.



Reward


Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.