Total 17 Manager job vacancies in Skipton, BD23 6EX

ABOUT THE ROLEAs a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOUThe wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 3231

A rare opportunity has arisen for an experienced Resident Manager at The Devonshire Fell, Burnsall. You will take overall ownership of the day to day running of a busy Hotel .
You will receive discretionary service charge and tips that can increase your annual salary by around £2300 per year.
Working in a busy 4 star Hotel you will lead and mentor the heads of departments to deliver excellent customer experience.
The Hotel is a AA 4 Gold Star property, situated amidst the beautiful Yorkshire Dales in the picturesque town of Burnsall with many great road links to the surrounding towns of Skipton, Ilkley and Harrogate as well as many others.
As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we pride ourselves on our commitment to building friendly and efficient teams who are focused on delivering exceptional customer service.
We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits include:

Free meals on duty. (When working over 6 hours).
Free membership of The Devonshire Spa.
Generous food and beverage discounts.
Free access to Bolton Abbey and Chatsworth Estates.
Excellent personal development and career opportunities.
Free entry to Bolton Abbey bonfire.
Free entry to the Chatsworth fairs and many of the events.
Membership of the Life Assurance Scheme.

The right candidate will be professional, confident and committed to delivering the highest standards of customer care. You will show passion for the industry and continually strive to improve the offering of the restaurant.Previous experience in a similar role is essential.Our core values include “Being Inclusive” and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.

Hours:

Full time permanent role - 35 hours per week - Monday to Friday - 9am to 5pm
Hybrid working from Skipton Head Office

Closing Date:

Wed, 23 Oct 2024

Project Manager

Are you passionate about delivering change and agile ways of working? Do you want to make a difference? Be part of a workplace ranked 3rd in The Sunday Times 100 Best Big Companies to Work For, a dynamic and mindful team where you can proudly be yourself. At Skipton Building Society, we have a number of exciting Change roles available.

If you are ready to take up a vital role shaping some of our exciting projects and epics, how about joining our talented team, where we work together to delight our customers and colleagues. We value diversity of thought, expertise and knowledge. When you join, you'll be a part of a collaborative environment where everyone's voice is valued and new ideas are encouraged.

Sound good? We’d love to hear from you!

What Will You Be Doing?

• Facilitating scrum events and/or refinement sessions

• Contributing towards and creating user stories to ensure a shared understanding across the team

• Operating with agility and with product responsibility

• Provide expert advice and translating technical jargon

• Acting on opportunities to adopt trends and new concepts

• Contributing to course corrections (i.e. retrospective / lessons learned / feedback loops)

• Fostering a fail-fast culture of innovation and professionalism within the team where there is clear ownership and accountability

• Ensuring adherence to agreed principles, guardrails and governance

• Fostering excellent relationships with team members, relevant partners, suppliers & internal / external stakeholders

• Playing an active role in our Communities of Practice to pass on knowledge and build expertise

What Do We Need From You?

Are you;

• An experienced Change professional, passionate about T-shaped skills?

• Able to lead change, be agile in your thinking and approach?

• Able to focus on the customer and colleague with an innovative and open mind?

• Able to facilitate conversations, events, ceremonies and workshops with stakeholders to understand problems clearly in order to find the right solutions?

• Able to thrive in self-organising teams?

• Able to articulate complex technical jargon in a way that makes sense to our non-technical stakeholders?

• Able to collaborate, influence and motivate a wide variety of colleagues?

• Driven to continually learn, reflect and adapt approaches you and the team use to find better, more effective ways of working?

We have some great opportunities available for Change professionals to join our growing change and hub teams.

You’ll need a strong ability to work collaboratively, supporting and championing the growth and development of colleagues, demonstrating high emotional intelligence with strong leadership skills, be a brilliant problem-solver and have an inquisitive appetite to continuously develop and learn. You’ll enjoy working with a variety of people, be able to inspire and motivate and you’ll be self-driven and self-organising.

You’ll be able to flex your skillset to meet business demands, applying the most appropriate approach to enable us to deliver change successfully. You’ll be able to facilitate scrum events, workshops and refinement activities to turn business problems into user stories with clear acceptance criteria.

Ultimately, the business will be relying on you and the team to make sure the solutions we deliver are practical, achievable and of value. Most importantly, you’ll be able to clearly identify how what we are doing adds value and moves us towards our strategic priorities.

What you’ll bring

To be successful in this role:

• You’ll have experience as a Change Professional

• Experience of both agile and more traditional delivery mechanisms (e.g. waterfall)

• Possess strong decision making and prioritisation skills; have experience overseeing and managing complex problems

• Problem-solving and logical thinking to create minimum viable product outcomes

• Customer and colleague centric

• Operational and systems thinker

• Proven ability to establish rapport, credibility and influence others to drive results across a matrixed organisation

• Strong leadership and excellent communication skills

• It would be advantageous if you have certification in agile

• It would be advantageous to have knowledge of / experience in Financial Advice and Investments

Who Are We?

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, with superb benefits, and you could be one of them; bringing with you new ideas on how we can keep customers at the heart of what we do.

We’re not just another building society, and this role is not just another job.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• Colleague mortgage (conditions apply)

• Salary sacrifice scheme for hybrid & electric car

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

ABOUT THE ROLE A £2000 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role. As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOUTo join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

What skills and experience we're looking for

The Boyle and Petyt Primary School is a unique, exciting and vibrant learning environment which inspires a love of learning and a passion to aim high. Through inspirational teaching, we develop confident, resilient and creative learners who flourish and feel cared for. Known in our community for being well-behaved, respectful and polite, our children all meet their potential.

Though small, we have everything needed to ensure an excellent academic and pastoral experience for our children. Our children thrive in the purposeful and stimulating environment provided and our staff are committed to ensuring that every child is given the opportunity to achieve.

About You:

We are seeking to appoint a committed and experienced professional to further shape our vibrant school. The successful candidate will continue to raise standards whilst ensuring our caring environment is maintained. You will effectively motivate, inspire and influence children, staff and stakeholders, and assume responsibility for all aspects of school life. This will include directing the school’s strategic planning, leading the development of the curriculum and delivering an outstanding provision which meets the needs of all our children. You will also have an approximate 0.3 teaching commitment. It’s important that you have the flexibility to teach across all year groups.

You will be the sole leader in the school and you will hold other safeguarding, GDPR and Safeguarding roles including the role of Designated Safeguarding Lead (DSL), Prevent Lead, Single Point of Contact, Educational Visits Co-ordinator and Fire Warden. You will also be expected to lead curriculum subjects alongside your colleagues.

To succeed, you must be a proven leader and manager with outstanding teaching skills and the ability to develop our small, dedicated team while maximising achievement. An excellent communicator, you should have a thorough knowledge of curriculum and pedagogy and possess the networking skills needed to maintain and develop future partnerships. In addition, you will also need proven assessment, evaluation, data analysis and reporting skills and be able to balance your teaching and leadership responsibilities effectively. A good understanding of the needs and requirements of a small, rural school together with a good grasp of financial management would be a distinct advantage.

What the school offers its staff

• A happy and friendly school, with delightful children who respect each other and have a thirst for learning.
• A culture which allows all staff to thrive and develop.
• An opportunity to see the huge potential that exists and the time to make the Boyle and Petyt Primary School a beacon of excellence in primary education.
• Significant levels of support from the Local Authority, Governing Board and a staff team who are experienced, committed and passionate about our school.
• A committed and knowledgeable Governing Body committed to providing support on all matters including more sensitive or difficult issues and including the wellbeing of all staff members.
• The school is part of a Cluster where the Headteachers meet regularly. This provides a support network for sharing ideas and best practice.

Further details about the role

Application closing date: Midnight, Tuesday 15th October 2024

Shortlisting: Friday 18th October 2024

Interviews: Thursday 24th and Friday 25th October 2024

When applying please consider the information provided on our dedicated recruitment microsite.

The supporting information section of your application should clearly evidence your ability to meet the requirements we have outlined in the person specification. This will be used to shortlist applicants for this role and therefore it is imperative that you provide evidence as requested.

References

When completing your application, please provide two employment referees.

Safeguarding

Please note this post is in regulated activity and exempt from the rehabilitation of Offenders Act 1974 and subject to satisfactory references and an enhanced DBS criminal records and barred list check for work with children. An online search may be undertaken as part of the recruitment process on information available in the public domain. Candidates should disclose anything that may be relevant in line with Keeping Children Safe in Education.

North Yorkshire Council (NYC) advertise vacancies and process applications on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

We are looking for a talented IT professional who can help us build and maintain our technical infrastructure and capability to support education and learning in all our schools.

You should have experience of:

• Windows Desktop and Application Support
• Windows Server installation and management
• DNS, DHCP and VLAN knowledge
• Active directory and group policy management
• Virtualisation installation and management (VMware and Hyper V)
• Storage (SAN & NAS)
• Switch, Wireless Controller, AP and Firewall Management
• VOIP Telephony
• Veeam Backup and Replication
• Office 365, Azure AD, Outlook, Teams and Sharepoint
• Microsoft Volume Licensing

What the school offers its staff

We are a group of 15 academy schools with over 1,000 staff, providing education to around 7,000 children and young people aged 2-18 across North and West Yorkshire.

We are a mission-driven Multi-Academy Trust, with an unwavering commitment to nurture learning in a sustainable environment so that our whole community can thrive, aspire and succeed. We offer access to a professional and supportive community of academies, fellow senior leaders, and mentors to help develop and progress your career. Each school in our Trust is unique and all of our primary and secondary academies are rated ‘good’ or ‘outstanding’ by Ofsted.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Hours:

35 Hours per week
Hybrid working

Closing Date:

Sun, 6 Oct 2024

We are seeking a visionary Head of Data Capability to lead our organisation’s business-wide decision science and analytics strategy. In this pivotal role, you will ensure the alignment of data standards and methodologies across the business, driving consistency and empowering strategic decisions. Your leadership will directly enhance our ability to deliver actionable insights and data-driven outcomes that shape the future of our organisation.

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

Reporting to the Group Chief Information Officer you will oversee our data eco system. Leading on research and development of external data that can further support the Skipton Group purpose, whilst advocating a data culture and sound data governance.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days
• Matching employer pension contribution (up to 10% per annum)
• Colleague mortgage (conditions apply)
• Salary sacrifice scheme for hybrid & electric car
• A commitment to training and development
• Private medical insurance for all our colleagues
• 3 paid volunteering days per annum
• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

• Oversees the broad data eco-system.
• Accountable for tracking of all data use – governed and ungoverned at the macro-level.
• Oversees where external data is used in the organization.
• Leads on research and development of what other external data sources could add value to the Skipton Group.
• Leads on education of data – data culture, data opportunity across senior leadership teams.
• Accountable for the organisational capabilities for data science and analytics.
• Develops organisational policies, standards, and guidelines for data science and analytics.
• Oversees the use of data science and analytics techniques, standards, methodologies and tools.
• Plans and leads strategic, large and complex data experimentation initiatives to generate insights, create value and drive decision-making.
• Has extensive business knowledge and a comprehensive understanding of current and emerging information, scientific modelling methods, computing and communications technologies. Understands how these support and enhance the goals and objectives of the organisation. Has a practical understanding of business analysis and architectural methods and approaches.
• Directs the creation and review of a cross-functional, enterprise-wide approach and culture for generating value from data.
• At a senior management level, advocates and promotes the use of data science and analytics to drive innovation and business value.
• Drives out emerging opportunities for experimentation and leads on early R&D in the data space e.g. AI, potential data use cases.

What Do We Need From You?

• A data generalist with knowledge of business strategy, customer, technology, and change.
• Significant experience in a professional data role e.g. senior decision science role/data analytics.
• Experience of building, successfully leading, motivating, performance managing teams
• Proven track record of developing and maturing the Data capabilities in a similar role.
• Strong people leadership experience, including successfully leading, motivating, performance managing and developing large complex teams.
• Extensive experience in a professional senior technical role & track record of developing and maturing team capabilities, while working in a cross functional, cross value stream and intra-group environment.
• Experience of leading on complex business or technology transformation initiatives.
• Extensive experience of mentoring a multi-domain matrix team
• Complex, deep strategic thinking.
• Instrinic, natural learning mindset.
• Proven data expertise with the ability to translate complex concepts into easily understandable material.
• Analytical mind with problem solving aptitude.
• Strong relationship skills - creating trust and credibility alongside giving challenge and influence.
• Broad & adaptable communication skills and ability to strategically influence key stakeholders and broader audiences.
• Immersive and impactful presentation skills.
• Self-motivated, driven, and open to new challenges.

Craven College is an aspirational College set in friendly and inclusive rural campuses in Skipton within the beautiful Yorkshire Dales, at The Aviation Academy based airside at Leeds Bradford Airport and at Evolve in the heart of Ripon. Craven College offers full-time courses for 16–18-year-olds, apprenticeships, courses for young people with special educational needs, part-time courses and degree level courses with a mission statement of ‘enriching lives through learning’. Tyro Training is our commercial training division which offers a wide range of training courses for both individuals and businesses in Skipton.
We continuously invest in our excellent, industry standard facilities with a new £1.6m purpose-built Animal Management Centre on our Aireville Campus followed in 2022 by the construction of new equestrian facilities including an international sized arena and outdoor warm up area.
We are currently seeking to employ a committed and motivated Facilities Manager, to lead and manage the College’s Facilities Department, and to provide advice to the Senior Leadership Team on matters relating to the development, maintenance and operation of the estate and its associated services. The ideal candidate will be responsible for the overall management of facilities management including cleaning, grounds maintenance, waste management, pest control along with the general upkeep and improvement in order to deliver an effective facilities service, in line with the College’s Estates Strategy and undertake any other duties commensurate with grade and status as may reasonably be requested.
Essential requirements:
Experience in planning, organising and co-ordinating caretaking, buildings and grounds maintenance schedules, ensuring efficient and effective deployment of resources;
High level of interpersonal skills with the ability to communicate effectively with technical clarity to external consultants and contractors on a wide range of issues, as well as internally at all levels;
Excellent leadership skills with the ability to motivate and inspire staff to continuously improve and achieve consistently high standards;
Ability to plan and co-ordinate works, involving a range of associated contractors and professionals, to complete within agreed deadlines;
Proven experience in the management of project refurbishment work;
Budget management experience;
Excellent planning and organisation skills with the ability to prioritise and schedule work effectively and multitask;
Willingness to work flexibly to meet the needs of the College;
Ability to work effectively as part of a team;
Willingness to undertake continuous professional development;
Good ICT and administrative skills;
Proven ability to work consistently under pressure to meet tight deadlines and agreed targets;
Current full driving licence and access to appropriately insured vehicle.
This is an excellent opportunity to join a friendly college in North Yorkshire with fantastic facilities, excellent CPD opportunities and a great working and learning environment.
Craven College is committed to equal opportunity in the provision of services, employment, and educational opportunities. Applications are considered on merit and are welcomed from all suitably qualified applicants.
Where specific qualifications are required for the position for which you have applied, it will be necessary for you to produce certificates for verification. You should give full details of all examination results and grades. If you are unsure about your results or grades you should indicate this. You should also include any qualifications which you are currently working towards and any non-examined, but relevant, training and development. Teachers are required to complete details of teaching qualifications.
A disclosure check with the Disclosure & Barring Service will be undertaken for this post.
We’re committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment.
For further information including a full job description and to apply, please visit our website If you have not heard from us within 28 days of the closing date on this occasion you have not been shortlisted. However please feel free to apply for futures roles as appropriate.

Craven College is an aspirational College set in friendly and inclusive rural campuses in Skipton within the beautiful Yorkshire Dales, at The Aviation Academy based airside at Leeds Bradford Airport and at Evolve in the heart of Ripon. Craven College offers full-time courses for 16–18-year-olds, apprenticeships, courses for young people with special educational needs, part-time courses and degree level courses with a mission statement of ‘enriching lives through learning’. Tyro Training is our commercial training division which offers a wide range of training courses for both individuals and businesses in Skipton.

We continuously invest in our excellent, industry standard facilities with a new £1.6m purpose-built Animal Management Centre on our Aireville Campus followed in 2022 by the construction of new equestrian facilities including an international sized arena and outdoor warm up area.

We are currently seeking to employ a committed and motivated Facilities Manager, to lead and manage the College’s Facilities Department, and to provide advice to the Senior Leadership Team on matters relating to the development, maintenance and operation of the estate and its associated services. The ideal candidate will be responsible for the overall management of facilities management including cleaning, grounds maintenance, waste management, pest control along with the general upkeep and improvement in order to deliver an effective facilities service, in line with the College’s Estates Strategy and undertake any other duties commensurate with grade and status as may reasonably be requested.

Essential requirements:

• Experience in planning, organising and co-ordinating caretaking, buildings and grounds maintenance schedules, ensuring efficient and effective deployment of resources;
• High level of interpersonal skills with the ability to communicate effectively with technical clarity to external consultants and contractors on a wide range of issues, as well as internally at all levels;
• Excellent leadership skills with the ability to motivate and inspire staff to continuously improve and achieve consistently high standards;
• Ability to plan and co-ordinate works, involving a range of associated contractors and professionals, to complete within agreed deadlines;
• Proven experience in the management of project refurbishment work;
• Budget management experience;
• Excellent planning and organisation skills with the ability to prioritise and schedule work effectively and multitask;
• Willingness to work flexibly to meet the needs of the College;
• Ability to work effectively as part of a team;
• Willingness to undertake continuous professional development;
• Good ICT and administrative skills;
• Proven ability to work consistently under pressure to meet tight deadlines and agreed targets;
• Current full driving licence and access to appropriately insured vehicle.

This is an excellent opportunity to join a friendly college in North Yorkshire with fantastic facilities, excellent CPD opportunities and a great working and learning environment.

Craven College is committed to equal opportunity in the provision of services, employment, and educational opportunities. Applications are considered on merit and are welcomed from all suitably qualified applicants.

Where specific qualifications are required for the position for which you have applied, it will be necessary for you to produce certificates for verification. You should give full details of all examination results and grades. If you are unsure about your results or grades you should indicate this. You should also include any qualifications which you are currently working towards and any non-examined, but relevant, training and development. Teachers are required to complete details of teaching qualifications.

A disclosure check with the Disclosure & Barring Service will be undertaken for this post.

We’re committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment.

For further information including a full job description and to apply, please visit our website www.craven-college.ac.uk/jobs

If you have not heard from us within 28 days of the closing date on this occasion you have not been shortlisted. However please feel free to apply for futures roles as appropriate.

Duty Manager - Skipton North (Gargrave) Premier Inn
Come and be a Duty Manager at Premier Innin Skipton. Manage a winning partnership between our leadership and housekeeping teams to make sure all aspects of the hotel experience are welcoming, safe and brilliant. Immediate start - retail experience relevant.
PAY RATE: Up to £12.59per hour
CONTRACT TYPE: Permanent - we don't do zero hours contracts!
HOURS: 32 a week - guaranteed hours to plan your week around
LOCATION: Hellifield Road, Skipton BD23 3NB
Why you'll love it here: 

Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do: Join our team at Skipton North (Gargrave) Premier Innas a Duty Manager, and use your eye for detail, excellent organisational skills and a fantastic way with people to manage our hotel. Be part of the UK's leading hospitality business, Whitbread.

Hours:

Full time and permanent role
Hybrid working from Skipton Head Office
35 hours per week - 9am - 5pm

Salary:

£62,800 Per Annum

Closing Date:

Wed, 3 Jul 2024

Customer Relations / Complaints Resolution Senior Manager:
Salary : Up to £62,800 base salary (dependant on experience and qualifications)
Hybrid working from Skipton Head Office (North Yorkshire)

If you are passionate about delivering good outcomes for our customers; taking the opportunity, when things have gone wrong, to restore confidence and trust; working alongside senior leaders to drive continuous improvements and leading an engaged, customer centric team, this role may be for you!

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

You will be leading the Customer Resolutions team, responsible for the delivery of good, timely customer outcomes relating to the resolution of Mortgage, Savings and Financial Advice complaints. The team also perform detailed analysis of complaints data, to provide intelligence to leaders to support them in addressing the root causes of complaints and wider issues. The team is circa 25 colleagues and includes 2 team leaders; a Quality Coach; and Consultants (including a Senior). This is a newly established role and an exciting opportunity to lead a professional team that identifies and influences positive changes on behalf of our customers.

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• Colleague mortgage (conditions apply)

• Salary sacrifice scheme for hybrid & electric car

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

• You will beresponsible for the delivery of good, timely customer outcomes for complaints escalated to the Customer Resolutions team for Mortgages, Savings and Financial Advice. This also includes complex complaints, with significant and wider implications, and those investigated on behalf of the Board and Executive Committee.

• Leading an empowered, high performing, engaged team.

• Providing effective complaints analysis and reporting to Senior Leaders; Committees; Exco; the Board and the Complaints forum. Being the Customer Champion, identifying areas for improvement and change.

• Be an expert on FCA regulation relating to complaints handling, including but not limited to, DISP, Consumer Duty and Vulnerable Customer guidance. Ensuring this regulation is embedded in the Customer Resolutions team and Complaint handling processes, policies, reporting, training and first line assurance activities.

• Ensure the complaint systems and reporting are effective, accurate and subject to continuous improvement to meet the needs of the Customer Outcomes function and stakeholders.

What Do We Need From You?

• Passion for customer and colleague engagement and delivering good customer outcomes and cultural change. With experience in having worked in a Leadership role in a Financial Services Complaints team; Operational team with oversight of complaint handing; or assurance area which provides assurance over these areas.

• Strong interpersonal skills, including conflict resolution, with experience of stakeholder engagement at a Senior level.

• Ability to analyse multiple sources of information, interpret the data and apply and communicate findings.

• Decision making, including in subjective areas.

• Strong influencing skills.

• Strongorganisational skills, with previous experience of driving improvements in quality and performance.

• Able to achieve deadlines when working on multiple priorities.

• Ability to write clear and effective communications.

• Strategic thinking and implementation.

• Good knowledge of complaints handing in financial services, including at least two of the following product areas: Mortgages, Savings and Financial Advice. It would be desirable, although not essential, if you hold relevant qualifications relating to Mortgages (Cemap) and Financial Advice (CII Diploma).

Proud member of the Disability Confident employer scheme

Hours:

Full time; Permanent

Salary:

£44,000 Per Annum

Closing Date:

Wed, 3 Jul 2024

Customer Relations Team Leader:
Salary : Up to £44,000 base salary (dependant on experience and qualifications)
Hybrid working from Skipton Head Office (North Yorkshire)

If you are passionate about delivering good outcomes for our customers; taking the opportunity, when things have gone wrong, to restore confidence and trust; and leading an engaged, customer centric team, this role may be for you!

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

You will be leading the Customer Resolutions – Regulated team. A team of circa 9 Consultants, responsible for the delivery of good, timely customer outcomes relating to the resolution of Mortgage and Financial Advice complaints. This is an exciting opportunity to lead a professional team that identifies and influences positive changes on behalf of our customers.

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• Colleague mortgage (conditions apply)

• Salary sacrifice scheme for hybrid & electric car

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

• You will be responsible for the delivery of good, timely customer outcomes for complaints escalated to the Customer Resolutions team for Mortgages and Financial Advice. You will achieve this through robust training and development; strong quality assurance; training needs assessments; performance management and development plans.

• Responsible for effective resource planning, allocation, and management and working in line with department budgets. This will involve ensuring adequate skilled resource is available for the timely response to all complaints received in the team.

• Accountable for ensuring the correct recording of complaint categorisations, including root cause analysis, against all Mortgage and Financial Advice complaints.

• Responsible for holding routine relationship meetings with leaders across all relevant business areas relating to Mortgage and Financial Advice complaint themes and trends to reduce repeat complaints of a similar nature.

• Ensuring adherence to FCA regulation in the Customer Resolutions – Regulated team, relating to complaints handling, including but not limited to, DISP, Consumer Duty and Vulnerable Customer guidance. This will be delivered through implementing and monitoring controls around quality; performance; systems and processes; and colleague training. These controls are to be informed by existing regulation, external insight and from horizon scanning of future regulatory developments.

• Responsible for the preparation of the Complaints return for Financial Advice and Mortgages; ensuring the accuracy and timeliness of the data.

• Supporting the Senior Manager – Customer Resolutions in delivering the Customer Resolutions People Plan and Complaints Roadmap.

What Do We Need From You?

• A passion for delivering good customer outcomes. You will have experience in working in a customer facing resolution role in Financial Services (relating to Financial Advice and ideally Mortgage Advice); this may be in a Complaints team or can be in other customer facing areas.

• Good organisational skills with the ability to manage own workloads to deliver department objectives.

• Able to achieve deadlines when working on multiple priorities.

• Strong interpersonal skills, including conflict resolution.

• Good decision making, including in subjective areas.

• Ability to write effective communications.

• Good knowledge of complaints handling in Financial Services, specifically Mortgages and Financial Advice.

• The Diploma in Financial Advice and CeMap qualifications are desirable, but not essential.

Proud member of the Disability Confident employer scheme

Deputy General Manager (Clinical) Care Home

Hours: 40 hours per week/ Days

Salary: £23,00 per hour + £2000 Welcome Bonus + Fantastic Benefits

Location: Skipton, North Yorkshire, BD23 6DU

**Offering a £2000 Welcome Bonus**

ABOUT THE ROLE

As Care Home Deputy Manager & Clinical Lead of a care home, you’ll support the delivery of the quality care our client is known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You’ll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking regulatory compliance. You’ll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals.

ABOUT YOU

To join as a Care Home Deputy Manager & Clinical Lead, you’ll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We’ll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you’ll be compassionate, resilient and determined to deliver quality care in our client's engaging and energetic environment.

REWARDS PACKAGE

As well as a competitive salary, our client offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Nurse Mentor and Refer a Friend bonus schemes
• Offer to pay Skilled Worker visa application fee for eligible nurses

If you’d like to use your clinical and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding and empowering place to be.

Click to Apply

Job Reference CTNMPO5001

Hours:

35 hours per week to support department operating hours in Head Office

Closing Date:

Fri, 24 May 2024

As a Customer Delivery Team Leader you will ensure the Society’s values, customer vision and service proposition are effectively managed through continually improving the processes, policies and procedures.

We are looking for an individual who can lead, develop, inspire and above all motivate a their team.

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

You will be joining the Savings Operations Leadership team and will work alongside the other 3 Team Leaders and you will lead a team of 10/11 colleagues. You will be responsible for the day to day running on the Savings Operation teams ensuring all service levels are met and help our colleagues delivery a highstandard of quality encouraging a right first time culture.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

• Inspiring and engaging colleagues through modelling our values and behaviours

• Lead, develop and deliver the departmental business plan and cascade this to your team as well as monitoring employee engagement levels

• Instill a culture of quality and ownership; we want you to ensure your team fully understands what is expected of them and have their own objectives to work towards whilst being supported with any access to learning and development

Overall, we are looking for someone who wants to help others thrive and achieve their career aspirations whilst working within the Societies principles and values as well as being an ambassador for the department.

What Do We Need From You?

• A strong team ethic

• Be pro-active in your approach

• Expansive in your thinking and not be afraid to challenge

• Empathetic and supportive, with a real passion for developing people

• Role model our values and behaviour whilst ensuring our customers are at the forefront of everything we do

• Experience and knowledge of the Customer Delivery department, process and policies as well as the principles that underline that, will also be an advantage

Proud member of the Disability Confident employer scheme

Are you a Project Manager looking to further your career in the environmental sector?

Do you have a passion for the environment, an interest in engineering and would like to manage projects that deliver sustainable outcomes?

We are seeking an enthusiastic and experienced project manager to lead the delivery of a range of environmental improvement, flood risk and infrastructure schemes.

You will join our new multidisciplinary team of engineers, ecologists and geomorphologists to deliver a range of civil and environmental engineering projects that promote nature-based solutions and climate resilience, including natural flood management.

You will lead the delivery of a range of civil and environmental engineering projects, using effective communication and relationship management skills to proactively manage the expectation of our clients and meet project objectives. Our work is primarily focused on environment restoration and enhancements but also extends to developing flood risk and infrastructure solutions. We work for a range of public, private and third sector clients, including the Environment Agency, local authorities, water companies, rivers and wildlife trusts.

The role will require you to lead and support clients in the management of project costs, programme and risks, alongside JBA project team and sub-contractor delivery. You will also mentor and manage staff, input to bid and tender preparation and play a key role in the growth and development of our team going forwards.

Duties will include:

• Managing projects, contracts, budgetary control, programmes, change and risks.
• Building relationships with client, colleagues and stakeholders
• Development and coordination of multi-disciplinary teams and subcontractors.
• Management of NEC-form contracts.
• Management of project health, safety and environment requirements and promotion of carbon reduction, resilience and sustainability.
• Leading and supporting winning tender opportunities.
• Developing and mentoring junior members of staff.
• Professional development is encouraged and will be fully supported and, should you aspire to, opportunities for progression into team leadership or a managerial role.

Location:

The post will be based in either our Skipton, BD23 3FD or Saltaire, BD18 3LF office and will involve a combination of office, site and remote working. JBA supports agile working which provides for greater flexibility.

Further information:

For an informal discussion about this position, please contact Angie McKinney on t: 01756 587088.

Note: JBA run a comprehensive Graduate Scheme and recent graduates interested in working for us should apply via that route

Applications:

Please send a completed JBA application form, together with a current CV

Who we are looking for:

Candidates will hold a degree or equivalent qualification in a relevant subject, with an interest in environmental management and/or engineering. At or working towards a professional qualification with the Association of Project Management (APM) or engineering or environmental institution (ICE, CIWEM) is desirable.

We are seeking committed and enthusiastic individuals with an interest in sustainability who can demonstrate effective communication and team working skills. The right candidate will be organised and able to balance priorities, a pragmatic thinker and solution finder.

A full UK driving licence is required for this role.

Who we are:

JBA began in 1995 and have grown to be one of Europe’s leading specialists in environmental engineering and environmental management, with a strong track record of major studies for national governments and international bodies.

Our Head Office in based in Skipton, with 21 offices in 9 countries around the world.
We have been independent and employee-owned for over two decades, allowing us the freedom to focus on innovation and our commitment to exceptional client service.

Visit www.jbaconsulting.com to find out more about what we do.

What we offer:

A competitive salary is available depending on qualifications and experience, together with a comprehensive benefits package. The JBA Group is an employee-owned company and staff qualify for profit share after a minimum length of service.

The JBA Group is committed to looking after the health, safety and wellbeing of its staff, and as such it offers an inclusive benefits package which includes Group Income Protection; a health cash plan; contributory pension scheme; and a competitive annual leave entitlement that increases with qualifying service.

We want our staff to reach their full potential and feel that their development is important to us. We have in place a structured training and development plan and every member of staff has an Individual Training Plan and mentor.

JBA is committed to creating and sustaining a working environment in which everyone has an equal opportunity to fulfil their potential and we welcome applications from suitably qualified people from all sections of the community. All roles will be considered for part-time or flexible working.