Total 67 Manager job vacancies in Wellington, TF1 1LX

Coffee Store Manager

We’re looking for an enthusiastic experienced manager, who is passionate about coffee & cake while delivering great customer service whist developing and supporting their team.

No experience in Coffee is needed as full training with be provided in store and at one of our Coffee Academies!

Some of our GREAT perks whilst being part of the team…….

• 70% staff discount


• Free drinks on shift


• Bespoke C#1 Benefits Dashboard personalised to you


• Life Assurance


• Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more


• Flexible working (No late nights!)


• Access to Beanbox - you’ll have access to hundreds of discounts and freebies at the touch of a button.


• C#1 Career Pathway with the option to gain recognised qualifications


• Lots of fun Competitions and Incentives


• Apprenticeship Opportunities


• Excellent Length of Service Recognition Scheme

Why would you join our team?

When you join us, you’re joining our C#1 team - whether this is the regular customers of your Store, or your local community. We are also really passionate for those that wish to build a career, we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone.

If you love interacting with people (and dogs) and giving great service, then please apply!

T1

Working to the Deputy Director of Finance the main responsibilities of the role are:- Financial Accounting Responsible for preparation of the Trusts Annual Accounts, Annual Financial Returns and Statements within the required timescales determined by NHS Improvement and in accordance with all relevant guidance, policy and professional accounting standards, whilst working autonomously to interpret and analyse such policies. Responsible for compiling the technical financial pages of the Trusts Annual Report ensuring compliance with accounting standards and the requirements of NHS Improvements Annual Reporting Manual. Liaison with external auditors in demonstrating the accuracy of the Trusts Annual Accounts and Returns, including the preparation of detailed working papers to satisfy external audit requirements. Ensure systems and procedures are in place to reconcile the financial control accounts on a regular basis in order to maintain effective financial control and accuracy of financial information. Co-ordinate the production of VAT returns as required and provide the Trusts specialist advice on VAT related issues. Maintain and develop internal financial controls, systems and procedures, including the evaluation and implementation of recommendations contained in internal and external audit reports. Ensure the proper management of the Trusts register of property, plant and equipment and ensure that supporting accounting entries are reflected in the financial accounts, returns and records of the Trust. Take a lead role in ensuring that the Trusts payables and receivables balances are recorded and reconciled in accordance with guidelines issued by NHS Improvement. Preparation of monthly financial performance reports to support the Board, detailing the Trusts performance in relation to SOFP and cash flows Provision of detailed forecasts for the financial planning process in relation to SOFP, cash flows and capital expenditure. Provision of monitoring information of actuals against these plans, including variance and bridge analysis. Cash Flow & Control Day to day management of the Trusts liquidity, ensuring the Trusts cash flow is managed in accordance with the Trusts Treasury Management Policy, including debt and payment management, as well as borrowing and depositing. Responsible for the preparation and monitoring of complex cash flow planning and forecasting within the Trust. Develop reporting systems for monitoring the Trusts cash flow and for identifying deviations from the Trusts cash plan. Where appropriate, liaise with senior finance staff in reconciling Income & Expenditure, capital and working balances to monitor cash flow performance against plan. Advise on and implement appropriate action to ensure that cash flows remain with the cash plan. Management of the Trusts banking arrangements, ensuring that appropriate reconciliation procedures are maintained. Maintain cash holdings to ensure that sufficient funds are always available to meet the Trusts requirements. Advise on the required extent of the Working Capital Facility for approval by NHS Improvement and manage cash resources appropriately. Capital/Investment Appraisal Ensure that allocated capital expenditure is in line with Trust objectives and plans and systems are in place to ensure that capital schemes are in accordance relevant accounting policies and guidelines. Ensure that relevant financial information, particularly with regard to capital expenditure and investment appraisal, is included within every Business Case developed by the Directorates. Review and then discuss the information provided with the Deputy Director of Finance for either approval or to co-ordinate further actions required. Ensure that capital expenditure is accurately recorded, forecast and allocated and that VAT is recovered where appropriate. Where appropriate confirm the treatment with HM Customs & Revenue and/or the Trusts VAT consultants. Preparation of financial accounts, returns, records and forecasts in relation to capital expenditure, ensuring accurate treatment of capital accounting entries. Prepare forecasts in relation to depreciation and calculate actual depreciation for inclusion in monthly and annual financial returns and reports. Calculation of the Trusts Public Dividend Capital dividends payable and correct and timely remittance of such payments. Other Financial Management Responsibilities Maintenance of relevant financial policies and procedures for the regulation of financial dealings within the Trust, revising and updating as necessary, including the establishment of working parties, where relevant, to take forward revision and implementation. Provide relevant input, as required, to internal and external audit reports, including the co- ordination and implementation of agreed recommendations. Interpret financial information and accounting standards and provide relevant specialist financial advice and support on these complex issues to the Board, the Executive Directors Group and Directors and managers within the Trust. This advice may be communicated verbally or in writing and it may be supported by the production of detailed and accurate financial information without the necessity of advice from the line manager. Within delegated guidelines act as an authorised signatory for Trust financial instruments and where required facilitate the processing of receipts and payments. To work collaboratively with the Deputy Director of Finance in determining monthly timetabling and scheduling as well as timetabling and scheduling in respect of the preparation of the Annual Accounts of the Trust. To maintain close contact with other finance colleagues within the Trust to ensure an efficient and effective delivery of service, consistent with departmental wide working policies and practices. Line Management To play a proactive role in the recruitment of staff and to train, motivate, develop and supervise those staff effectively within Trust and Finance Directorate policies and procedures, ensuring that all staff have job descriptions, regular one to one meetings, personal development plans, and are subject to an agreed appraisal mechanism. This includes the assessment of training needs and ensuring that these needs are met. To recruit, train & develop the Financial Accounting team in order that they can competently undertake the responsibilities and tasks required of them and that the financial information and advice supplied is provided in an accurate, relevant and timely manner. To be responsible for priority setting, both personally and for managed team members and to be responsive to urgent and unpredictable requests for high level financial assistance. Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Working to the Deputy Director of Finance the main responsibilities of the role are:- Financial Accounting Responsible for preparation of the Trusts Annual Accounts, Annual Financial Returns and Statements within the required timescales determined by NHS Improvement and in accordance with all relevant guidance, policy and professional accounting standards, whilst working autonomously to interpret and analyse such policies. Responsible for compiling the technical financial pages of the Trusts Annual Report ensuring compliance with accounting standards and the requirements of NHS Improvements Annual Reporting Manual. Liaison with external auditors in demonstrating the accuracy of the Trusts Annual Accounts and Returns, including the preparation of detailed working papers to satisfy external audit requirements. Ensure systems and procedures are in place to reconcile the financial control accounts on a regular basis in order to maintain effective financial control and accuracy of financial information. Co-ordinate the production of VAT returns as required and provide the Trusts specialist advice on VAT related issues. Maintain and develop internal financial controls, systems and procedures, including the evaluation and implementation of recommendations contained in internal and external audit reports. Ensure the proper management of the Trusts register of property, plant and equipment and ensure that supporting accounting entries are reflected in the financial accounts, returns and records of the Trust. Take a lead role in ensuring that the Trusts payables and receivables balances are recorded and reconciled in accordance with guidelines issued by NHS Improvement. Preparation of monthly financial performance reports to support the Board, detailing the Trusts performance in relation to SOFP and cash flows Provision of detailed forecasts for the financial planning process in relation to SOFP, cash flows and capital expenditure. Provision of monitoring information of actuals against these plans, including variance and bridge analysis. Cash Flow & Control Day to day management of the Trusts liquidity, ensuring the Trusts cash flow is managed in accordance with the Trusts Treasury Management Policy, including debt and payment management, as well as borrowing and depositing. Responsible for the preparation and monitoring of complex cash flow planning and forecasting within the Trust. Develop reporting systems for monitoring the Trusts cash flow and for identifying deviations from the Trusts cash plan. Where appropriate, liaise with senior finance staff in reconciling Income & Expenditure, capital and working balances to monitor cash flow performance against plan. Advise on and implement appropriate action to ensure that cash flows remain with the cash plan. Management of the Trusts banking arrangements, ensuring that appropriate reconciliation procedures are maintained. Maintain cash holdings to ensure that sufficient funds are always available to meet the Trusts requirements. Advise on the required extent of the Working Capital Facility for approval by NHS Improvement and manage cash resources appropriately. Capital/Investment Appraisal Ensure that allocated capital expenditure is in line with Trust objectives and plans and systems are in place to ensure that capital schemes are in accordance relevant accounting policies and guidelines. Ensure that relevant financial information, particularly with regard to capital expenditure and investment appraisal, is included within every Business Case developed by the Directorates. Review and then discuss the information provided with the Deputy Director of Finance for either approval or to co-ordinate further actions required. Ensure that capital expenditure is accurately recorded, forecast and allocated and that VAT is recovered where appropriate. Where appropriate confirm the treatment with HM Customs & Revenue and/or the Trusts VAT consultants. Preparation of financial accounts, returns, records and forecasts in relation to capital expenditure, ensuring accurate treatment of capital accounting entries. Prepare forecasts in relation to depreciation and calculate actual depreciation for inclusion in monthly and annual financial returns and reports. Calculation of the Trusts Public Dividend Capital dividends payable and correct and timely remittance of such payments. Other Financial Management Responsibilities Maintenance of relevant financial policies and procedures for the regulation of financial dealings within the Trust, revising and updating as necessary, including the establishment of working parties, where relevant, to take forward revision and implementation. Provide relevant input, as required, to internal and external audit reports, including the co- ordination and implementation of agreed recommendations. Interpret financial information and accounting standards and provide relevant specialist financial advice and support on these complex issues to the Board, the Executive Directors Group and Directors and managers within the Trust. This advice may be communicated verbally or in writing and it may be supported by the production of detailed and accurate financial information without the necessity of advice from the line manager. Within delegated guidelines act as an authorised signatory for Trust financial instruments and where required facilitate the processing of receipts and payments. To work collaboratively with the Deputy Director of Finance in determining monthly timetabling and scheduling as well as timetabling and scheduling in respect of the preparation of the Annual Accounts of the Trust. To maintain close contact with other finance colleagues within the Trust to ensure an efficient and effective delivery of service, consistent with departmental wide working policies and practices. Line Management To play a proactive role in the recruitment of staff and to train, motivate, develop and supervise those staff effectively within Trust and Finance Directorate policies and procedures, ensuring that all staff have job descriptions, regular one to one meetings, personal development plans, and are subject to an agreed appraisal mechanism. This includes the assessment of training needs and ensuring that these needs are met. To recruit, train & develop the Financial Accounting team in order that they can competently undertake the responsibilities and tasks required of them and that the financial information and advice supplied is provided in an accurate, relevant and timely manner. To be responsible for priority setting, both personally and for managed team members and to be responsive to urgent and unpredictable requests for high level financial assistance. Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Team Leader Residential Children's Home

Location: Grantham, NG31
Annual Salary: £26,624 to £28,080 working up to 40 hours a week PLUS an annual sleep allowance of between £2,980 and £4,960 (based on between 6 and 10 sleeps per month over 10.5 months)

Shift Patterns: 3-week rolling rota - 8am-11pm with sleep-ins (6/7 sleeps a month at £47.25 per sleep). Average hours: 37.5 hours per week.

• Week 1: Tuesday, Friday, Sunday
• Week 2: Wednesday, Saturday
• Week 3: Monday, Thursday

Overtime Pay: Paid at 1.25x for anything over 30 hours and 1.5x for covering last-minute shifts on the same day.

About the Role:

We are seeking a dedicated and compassionate Team Leader to join our client's Residential Children's Home in Grantham. In this role, you will support the Home Manager in ensuring the smooth operation of the home while providing high-quality care to the children and young people. Your responsibilities will include supervising staff, maintaining records, and implementing care plans to foster a safe and nurturing environment.

Our cleint's newly refurbished children's homes boasts modern facilities designed to create a warm and welcoming environment for the children in care. From spacious bedrooms to well-equipped play areas, they have created a space that promotes comfort, safety, and growth.

Key Responsibilities:

• Assist the Home Manager in daily operations and administrative tasks.
• Maintain accurate records for each child and ensure compliance with care plans.
• Supervise and mentor residential support workers.
• Provide direct care and support to children, ensuring their physical, social, and emotional needs are met.
• Respond to safeguarding concerns and ensure the safety of all residents.
• Participate in training and development opportunities.

Essential Skills:

• Strong communication skills (both written and verbal).
• Ability to work effectively as part of a team.
• Decision-making and problem-solving abilities.
• Leadership qualities with a focus on mentoring others.
• Flexibility and adaptability in a dynamic environment.

Requirements:

• A good general standard of education; willingness to work towards Level 3 Diploma in Children's & Young People's Workforce or Level 5 Diploma in Health & Social Care.
• Previous experience in childcare or residential settings (at least one year).
• A valid manual driving license is essential for transporting young people.
• Commitment to working evenings, weekends, and bank holidays as required.

Benefits:

• Refer A Friend scheme (£500 for successful referral)
• Wellness Incentive
• Additional Overtime Enhancements
• Company Health Cash Plan (after successful probation period)
• Birthday Gift Voucher
• Ofsted Inspection Bonus
• Company pension scheme
• Progressive payscale
• Entitlement of 28 days annual leave, inclusive of bank holidays
• Annual leave entitlement increases with length of service
• Enhanced DBS check, paid for by the client
• Dedicated learning and development programmes including fully funded Level 4 and 5
• Free meals
• Regular supervision sessions
• Generous budgets devoted to homes and children allowing staff to also partake in the activities and special events with our young people
• Bespoke systems. Smart IT systems in place to reduce manual report writing

Why Join Us?

This is an excellent opportunity to make a positive impact on the lives of children and young people while developing your career in a supportive environment. We offer competitive pay rates, ongoing training, and opportunities for advancement within our organization. If you are passionate about making a difference and meet the above criteria, we would love to hear from you!

To Apply: Please send your CV and cover letter outlining your relevant experience

Provide day to day support to the commissioning team working with the Integrated CommissioningLead to develop and embed the Commissioning Cycle and prioritisation process within the ICB andacross the wider ICS linked closely to the Financial Improvement Programme. Demonstrate commissioning skills with a specific focus on commissioning for person centredcare and use of the PHM approach to develop and embed outcome-based commissioning across allspeciality areas. Detailed working knowledge of the Better Care Fund arrangements with responsibility forundertaking the annual refreshes and submissions, coordinating across the ICB and LocalAuthorities. Responsible for all monthly and quarterly returns of the BCF ensuring coordination and sign off byresponsible officers. Responsible for writing required reports to the relevant Health and Wellbeing Board, Place Boards,Health Overview and Scrutiny Committees and ICS Committees ensuring sign off by responsibleofficers. Responsible for the collation of papers and items for the BCF Boards and IntegratedCommissioning Group. To provide a facilitation and support role to Integrated Commissioning events and sessionsincluding taking actions notes and providing programme support. Good programme support and organisational skills. Good analytical skills across health and social care. Knowledge of Local Authority and Health commissioning and understanding of the differences. Ability to work in an integrated way across health and social care including recognition of the role ofcoproduction with residents and service users. Solid relationship building skills and ability to work closely with Place and Provider Collaborativesand the Strategy and Development Team. Ability to support procurement projects. Support the development of Financial Improvement Plans in relation to commissioning. Interviews for this role are scheduled for 14th October 2024 and will be held face to face in Wellington Civic Centre, Larkin Way, Tan Bank, Wellington, Telford, TF1 1LX.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Integrated Commissioning Manager - BCF

About Us

This is an exciting opportunity to join our compassionate, inclusive, and values-driven organisation at a time of significant change and opportunity. As a key member of the Commissioning Team you will work with the Integrated Commissioning Lead and Local Authority partners to deliver the integration of health and social care through the Better Care Fund programme with a central focus on person centred care, sustainability and improving outcomes for the population that we serve.

NHS Shropshire, Telford and Wrekin is going through a period of change as an organisation to ensure that we are fit for purpose and able to respond to the local challenges. As a senior manager in the organisation, you will support putting in place the new Operating Model and driving the creation of a workplace where everyone's unique perspectives and talents are celebrated, and where compassion guides our actions every step of the way.

We value and promote diversity and are committed to equality of opportunity for all and appointments made on merit. We particularly welcome applications from people who are from groups which are underrepresented at senior levels in the NHS and wider society, and we are a Disability Confident Employer.

For a confidential discussion with Laura Casey, Integrated Commissioning Lead, beforeapplying for this role, please contact vialaura.casey@nhs.net

The postholder will work alongside the Integrated Commissioning lead and Senior Integrated Commissioning Manager to facilitate the development, delivery and oversight of the totality of the statutory commissioning function in line with the ICB Operating Model. The postholder will also be required to work collaboratively across directorates within the ICB, specifically with Planning,
Performance and BI, Contracting, Finance, Strategy and Development, Quality, Primary Care, Digital, Workforce, Medicines Optimisation and Service Improvement to ensure that the Commissioning Cycle is embedded across the organisation.



The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to:
• Internal ICB staff including managers, colleagues, and senior management as appropriate.
• ICS partners, including portfolio leads, Local Authorities and Provider and Place Collaboratives.
• Non-NHS organisations.
• Members of the public and service users as appropriate.
• Matrix work across all other teams to address interdependencies and ensure alignment of mutual objectives.
• External consultancy, as required.
• Provide day to day support to the commissioning team working with the Integrated Commissioning Lead to develop and embed the Commissioning Cycle and prioritisation process within the ICB and
across the wider ICS linked closely to the Financial Improvement Programme.
• Demonstrate commissioning skills with a specific focus on commissioning for person centred care and use of the PHM approach to develop and embed outcome-based commissioning across all speciality areas.
• Detailed working knowledge of the Better Care Fund arrangements with responsibility for undertaking the annual refreshes and submissions, coordinating across the ICB and Local Authorities.
• Responsible for all monthly and quarterly returns of the BCF ensuring coordination and sign off by responsible officers.
• Responsible for writing required reports to the relevant Health and Wellbeing Board, Place Boards, Health Overview and Scrutiny Committees and ICS Committees ensuring sign off by responsible
officers.
• Responsible for the collation of papers and items for the BCF Boards and Integrated Commissioning Group.
• To provide a facilitation and support role to Integrated Commissioning events and sessions including taking actions notes and providing programme support.
• Good programme support and organisational skills.
• Good analytical skills across health and social care.
• Knowledge of Local Authority and Health commissioning and understanding of the differences.
• Ability to work in an integrated way across health and social care including recognition of the role of coproduction with residents and service users.
• Solid relationship building skills and ability to work closely with Place and Provider Collaboratives and the Strategy and Development Team.
• Ability to support procurement projects.
• Support the development of Financial Improvement Plans in relation to commissioning.



Interviews for this role are scheduled for 14thOctober 2024 and will be held face to face in Wellington Civic Centre, Larkin Way, Tan Bank, Wellington, Telford, TF1 1LX.


This advert closes on Friday 4 Oct 2024

This is an exciting opportunity to join our compassionate, inclusive, and values-driven organisation at a time of significant change and opportunity. As a key member of the Commissioning Team you'll have the opportunity to lead and support significant programmes of work, working closely with our Planning, Performance and BI team with a particular focus upon community services.

NHS Shropshire, Telford and Wrekin is also going through a period of change as an organisation to ensure that we are fit for purpose and able to respond to the local challenges. As a senior manager in the organisation, you will support putting in place the new Operating Model and driving the creation of a workplace where everyone's unique perspectives and talents are celebrated, and where compassion guides our actions every step of the way.

Interviews for this role are scheduled for Monday 14thOctober 2024 and will be held face to face in Wellington Civic Centre, Larkin Way, Tan Bank, Wellington, Telford, TF1 1LX.

For a confidential discussion with Laura Casey, Integrated Commissioning Lead, beforeapplying for this role, please contact Cynthia Fearon viacynthia.fearon@nhs.net

The postholder will work alongside the Strategic Programme Lead to support the development, delivery and oversight of the totality of the statutory commissioning function in line with the ICB Operating Model.

The postholder will also be required to work collaboratively across directorates within the ICB, specifically with Planning, Performance and BI, Contracting, Finance, Strategy and Development, Quality, Primary Care, Digital, Workforce, Medicines Optimisation and Service
Improvement to ensure that the Commissioning Cycle is embedded across the organisation.

The postholder will be required to provide support from a commissioning perspective to Place and Provider Collaboratives, identifying priorities and setting intentions to address the improvement in patients outcomes, health inequalities and challenges in relation to rurality. This will also include responsibility for advocating and planning for the allocation of resources to Place and Provider Collaboratives to encourage local commissioning and ownership of delivery.



The postholder will also play a supporting role in whole scale system change, facilitating the delivery of significant programmes of work and ensuring Public Engagement and Consultation in relation to substantive service change is undertaken. The individual will be expected to work across the ICS and with NHSE to undertake this robustly, safely and in line with legal requirements.

The post holder will also support the day to day planning and performance function around Local Care Transformation and community, feeding into the Planning and Performance team to provide scrutiny and coordination and to support the annual planning process.

The postholder will also pick up individual commissioning projects as deemed necessary.

The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to:
• Internal ICB staff including managers, colleagues, and senior management as appropriate.
• ICS partners, including portfolio leads, Local Authorities and Provider and Place Collaborative.
• Non-NHS organisations.
• Members of the public and service users as appropriate.
• Matrix work across all other teams to address interdependencies and ensure alignment of mutual
objectives.
• External consultancy, as required.
• Demonstrate commissioning skills with a specific focus on commissioning for person centred care and use of the PHM approach to develop and embed outcome-based commissioning across all speciality areas.
• Play a supporting role in the formulation, implementation and ongoing review of major system wide commissioning plans that have impact on the wider population working with partners across the ICS including supporting complex and sometime contentious change at significant scale and pace.
• Monitor, interpret and assure progress against deliverables including providing planning and performance support to Local Care and Community provision linking to the BI, Planning and
performance function.
• Provide support to the team in relation to public engagement and Consultation and the legalities that surround this.
• Able to evaluate complex information to inform recommendations and decision making.
• Able to support the process for complex and sometimes contentious change and to provide programme support to deliver this at significant scale and pace.
• Ability to develop and deliver robust presentations to a wide audience.
• Solid relationship building skills and ability to work closely with Place and Provider Collaboratives. Including providing the programme management support to planning for delegation.
• Support the delivery successful procurements in line with the NHS Provider Selection Regime.
• Support the development of Financial Improvement Plans in relation to commissioning.
• Support the successful handover of programmes to the Delivery and Service Redesign team for delivery.




This advert closes on Friday 27 Sep 2024

Demonstrate commissioning skills with a specific focus on commissioning for person centredcare and use of the PHM approach to develop and embed outcome-based commissioning across allspeciality areas. Play a supporting role in the formulation, implementation and ongoing review of major system widecommissioning plans that have impact on the wider population working with partners across the ICSincluding supporting complex and sometime contentious change at significant scale and pace. Monitor, interpret and assure progress against deliverables including providing planning andperformance support to Local Care and Community provision linking to the BI, Planning andperformance function. Provide support to the team in relation to public engagement and Consultation and the legalities thatsurround this. Able to evaluate complex information to inform recommendations and decision making. Able to support the process for complex and sometimes contentious change and to provideprogramme support to deliver this at significant scale and pace. Ability to develop and deliver robust presentations to a wide audience. Solid relationship building skills and ability to work closely with Place and Provider Collaboratives. Including providing the programme management support to planning for delegation. Support the delivery successful procurements in line with the NHS Provider Selection Regime. Support the development of Financial Improvement Plans in relation to commissioning. Support the successful handover of programmes to the Delivery and Service Redesign team fordelivery.

The HR Manager will have extensive generalist experience but will be able to focus attention on recruitment, employee relations, coaching senior managers, reviewing and changing policies and processes. Advise managers appropriately and within the law in respect of all employment issues thus ensuring the organisations legal compliance and the application of good practice. Keep legislative knowledge up to date and assess impact on organisation making recommendations for implementation. Duties and responsibilities (this list is not exhaustive): To help deliver the PCN strategy, working closely with the Network Director, the Clinical leadership, Board of Directors and Partners, to ensure HR supports the strategic direction for BEC PCN. To be comfortable belonging to an organisation which is evolving quickly. It is essential that the role holder is able to work at pace with ever changing priorities, who not only has flexibility of thinking but is agile between all HR disciplines. To ensure Employee Handbook and Contracts of Employment are kept up to date and regularly reviewed in light of legislative changes. Support the management team across the business as the lead HR. Ensure that a full and comprehensive induction is provided for all staff joining the organisation. Ensure appropriately skilled staff are recruited to BEC and CQC requirements, and that recruitment, appraisal and disciplinary procedures are adhered to in line with the Equal Opportunities Policy. Ensure onboarding to include employment references and DBS are completed in timely manner. Ensure timely completion of staff appraisals before end of probation period and annually thereafter. Assist Senior Managers with reviewing appraisals and ensure any actions are monitored and followed up. Ensure employee relations are managed effectively throughout the organisation and all employees are dealt with fairly and consistently. Provide appropriate professional advice to managers and staff when needed. Oversee and ensure compliance with all HR processes and systems. This includes recruitment and vetting, contracts and offers, induction and on-boarding, employee relations and exits. Ensuring best practice and continuous improvement at all times in these areas. Lead on the management of effective procedures for dealing with discipline and grievance matters. Ensure the company complies with GDPR in matters relating to employee records Assist in implementing policies and procedures that will minimise periods of absence other than annual leave. To lead investigations with grievance, disciplinary and sickness issues when requested. Assist Senior Managers with monitoring absence trends and support managers in dealing with individual cases. Promote development at all levels, with the result that all employees are truly motivated and feel valued through the PCN Wellbeing program. Able to work autonomously and as part of a team.

We have an outstanding opportunity to join our Front Office team as a Duty Manager! 

The role reports directly to the Front Office Manager and to the Director of Operations your primary responsibility is ensuring a high level of guest service at all times across the hotel.

As Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

• Assist with the management of all operational departments as required
• Management of roster, costings and forecasting
• Professional development of Guest Service Agents to ensure strong succession planning
• Involvement in and management of setting KPI's for Front Office & guest satisfaction
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Overseeing of whole guest experience from Reservation through to departure.
• You are naturally a confident person who is able to approach people and initiate conversation.
• You are able to manage your time and can handle juggling numerous tasks at once and have experience. 

Job Title: Head of IT Transformation
Department: IT
Location: Telford
Reports to: Chief Executive Officer
Direct Reports: Transformation Team
Key Relationships: Internal Departments; Members of the Organisation

Role Overview

As the Head of IT Transformation, you will play a pivotal role in leading the modernisation of the organisation’s IT systems, driving a comprehensive shift to a next-generation, cloud-based infrastructure. This is a strategic position where your leadership will be crucial in aligning IT innovation with the organisation's broader business goals. The role is designed for an experienced IT leader who has successfully managed large-scale transformation projects and who can navigate the complexities of working with multiple stakeholders, senior leadership, and a diverse team of IT professionals.

This role offers an exciting opportunity to shape the technological future of the organisation, and you'll be responsible for ensuring that every step of the transformation aligns with long-term business objectives while staying on track in terms of scope, timelines, and budget. You'll not only manage the technical aspects but also drive innovation, inspire change, and help the organisation move forward into a fully modernised IT landscape.

Key Responsibilities

As the Head of IT Transformation, you will take full ownership of the IT transformation project from start to finish, ensuring it aligns with the organisation’s strategic objectives. You’ll develop a strong project strategy and lead the execution, making sure that key milestones are hit on time and within budget. This transformation will touch every part of the organisation, and your role will be to optimise business processes while modernising the technical infrastructure.

You will be responsible for identifying where inefficiencies lie and how technology can address these gaps. Working closely with Business Analysts, IT professionals, and department heads, you’ll implement innovative solutions that increase operational efficiency and effectiveness across the business. Your strategic insights will not only focus on IT infrastructure but also on how technology can streamline core business functions.

One of your major responsibilities will be overseeing the selection and implementation of new cloud technologies. You will work with key vendors to ensure that the tools and platforms selected meet the highest standards of quality and performance, always with an eye on scalability, security, and cost-effectiveness. In this capacity, you’ll be managing relationships with external partners to ensure that all deliverables are met on time and within the agreed scope.

Cross-functional collaboration will be a key component of your role. You’ll work with various teams across the business to ensure that the technology transformation is fully aligned with operational needs. You’ll conduct in-depth analyses of current business operations, identifying gaps and opportunities, and propose innovative solutions to address them.

A significant portion of your role will focus on cloud infrastructure and containerisation. You will lead the migration of core systems to the cloud, ensuring that this new environment is flexible, secure, and scalable. Implementing containerisation strategies using technologies like Docker and Kubernetes, you will drive efficiency and flexibility in the organisation's IT architecture.

Stakeholder engagement will be crucial to your success. You will serve as the main point of contact between the IT department and business leaders, ensuring that there is constant, clear communication about progress, risks, and outcomes. You will regularly update senior management and the board, providing insights and feedback on the project's trajectory.

Managing risks effectively will be another critical aspect of your role. You will need to foresee potential challenges, especially with the adoption of new technologies, and develop contingency plans to address them. This includes keeping the project within budget and ensuring that timelines are met, even as new risks arise.

Part of your responsibility will also involve training and change management. As new systems are implemented, you will ensure that training programs are in place to enable staff to adopt the new technologies smoothly. You’ll be leading the development of change management strategies that will support the organisation through this period of transformation, minimising disruption and maximising adoption.

Finally, you will establish and maintain robust governance and reporting frameworks. You’ll be responsible for creating and maintaining structures that allow for regular review of project progress, addressing risks, and escalating issues when necessary. Regular reports to senior leadership will be a key part of this governance, providing clear updates on project status, risks, and performance.

You will also be tasked with overseeing the project’s financials, ensuring that the project stays within budget. Collaborating with HR and recruitment, you’ll secure the right talent for the project, balancing internal and external resources to ensure the team’s success.

What We Are Looking For

To succeed in this role, you’ll need extensive experience in IT project management, with a focus on large-scale transformation projects. At least 10 years of experience in the field is essential, including 5+ years in senior positions where you’ve successfully led significant IT overhauls. Your track record should show that you can deliver complex projects on time and within budget.

You’ll need a deep understanding of cloud-based architectures, with hands-on experience using platforms such as AWS, Azure, or Google Cloud. You should also have strong technical knowledge of system integration, software development lifecycles, and IT infrastructure management.

Exceptional leadership skills are crucial, as you’ll be leading a diverse team in a fast-paced, dynamic environment. You should have a proven ability to inspire and guide teams, as well as influence senior stakeholders across the organisation. Strong communication and interpersonal skills are essential for engaging both technical teams and business leaders alike.

Experience in risk management and change management is also key. You will need to show that you can not only identify and mitigate risks but also lead an organisation through significant technological and operational changes.

A strong background in managing budgets and resources is also required, as you’ll be overseeing a multi-million-pound project budget and ensuring efficient use of both internal and external resources.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Certifications in project management (e.g., PMP, PRINCE2), IT service management (e.g., ITIL), or cloud-specific certifications (e.g., AWS Certified Solutions Architect) are highly desirable.

Additional Requirements
This role will require occasional travel for stakeholder meetings and project oversight. Familiarity with the agricultural or livestock industry is a plus but not essential.

This position offers an exciting chance to make a significant impact on the organisation’s future through technology, leadership, and innovation. If you're ready to lead a transformative project that will shape the future, we want to hear from you!

Commissioning and Planning Manager

This is an exciting opportunity to join our compassionate, inclusive, and values-driven organisation at a time of significant change and opportunity. As a key member of the Commissioning Team you'll have the opportunity to lead and support significant programmes of work, working closely with our Planning, Performance and BI team with a particular focus upon community services.

NHS Shropshire, Telford and Wrekin is also going through a period of change as an organisation to ensure that we are fit for purpose and able to respond to the local challenges. As a senior manager in the organisation, you will support putting in place the new Operating Model and driving the creation of a workplace where everyone's unique perspectives and talents are celebrated, and where compassion guides our actions every step of the way.



Interviews for this role are scheduled for 25thSeptember 2024 and will be held face to face in Wellington Civic Centre, Larkin Way, Tan Bank, Wellington, Telford, TF1 1LX.

For a confidential discussion with Gemma Smith, Director of Commissioning,beforeapplying for this role, please contact Cynthia Fearon viacynthia.fearon@nhs.net



The postholder will work alongside the Strategic Programme Lead to support the development, delivery and oversight of the totality of the statutory commissioning function in line with the ICB Operating Model. The postholder will also be required to work collaboratively across directorates within the ICB, specifically with Planning, Performance and BI, Contracting, Finance, Strategy and Development, Quality, Primary Care, Digital, Workforce, Medicines Optimisation and Service
Improvement to ensure that the Commissioning Cycle is embedded across the organisation.

The postholder will be required to provide support from a commissioning perspective to Place and Provider Collaboratives, identifying priorities and setting intentions to address the improvement in patients outcomes, health inequalities and challenges in relation to rurality. This will also include responsibility for advocating and planning for the allocation of resources to Place and Provider Collaboratives to encourage local commissioning and ownership of delivery.

The postholder will also play a supporting role in whole scale system change, facilitating the delivery of significant programmes of work and ensuring Public Engagement and Consultation in relation to substantive service change is undertaken. The individual will be expected to work across the ICS and with NHSE to undertake this robustly, safely and in line with legal requirements.



The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to:
• Internal ICB staff including managers, colleagues, and senior management as appropriate.
• ICS partners, including portfolio leads, Local Authorities and Provider and Place Collaboratives.
• Non-NHS organisations.
• Members of the public and service users as appropriate.
• Matrix work across all other teams to address interdependencies and ensure alignment of mutual
objectives.
• External consultancy, as required.
• Demonstrate commissioning skills with a specific focus on commissioning for person centred care and use of the PHM approach to develop and embed outcome-based commissioning across all speciality areas.
• Play a supporting role in the formulation, implementation and ongoing review of major system wide commissioning plans that have impact on the wider population working with partners across the ICS including supporting complex and sometime contentious change at significant scale and pace.


• Monitor, interpret and assure progress against deliverables including providing planning and performance support to Local Care and Community provision linking to the BI, Planning and
performance function.
• Provide support to the team in relation to public engagement and Consultation and the legalities that surround this.
• Able to evaluate complex information to inform recommendations and decision making.
• Able to support the process for complex and sometimes contentious change and to provide programme support to deliver this at significant scale and pace.
• Ability to develop and deliver robust presentations to a wide audience.
• Solid relationship building skills and ability to work closely with Place and Provider Collaboratives. Including providing the programme management support to planning for delegation.
• Support the delivery successful procurements in line with the NHS Provider Selection Regime.
• Support the development of Financial Improvement Plans in relation to commissioning.
• Support the successful handover of programmes to the Delivery and Service Redesign team for
delivery.




This advert closes on Friday 13 Sep 2024

Demonstrate commissioning skills with a specific focus on commissioning for person centred care and use of the PHM approach to develop and embed outcome-based commissioning across all speciality areas. Play a supporting role in the formulation, implementation and ongoing review of major system wide commissioning plans that have impact on the wider population working with partners across the ICS including supporting complex and sometime contentious change at significant scale and pace. Monitor, interpret and assure progress against deliverables including providing planning and performance support to Local Care and Community provision linking to the BI, Planning andperformance function. Provide support to the team in relation to public engagement and Consultation and the legalities that surround this. Able to evaluate complex information to inform recommendations and decision making. Able to support the process for complex and sometimes contentious change and to provide programme support to deliver this at significant scale and pace. Ability to develop and deliver robust presentations to a wide audience. Solid relationship building skills and ability to work closely with Place and Provider Collaboratives. Including providing the programme management support to planning for delegation. Support the delivery successful procurements in line with the NHS Provider Selection Regime. Support the development of Financial Improvement Plans in relation to commissioning. Support the successful handover of programmes to the Delivery and Service Redesign team fordelivery.

We are currently seeking a full time Reservations Manager to lead our fantastic reservations team. Reporting directly to our Commercial Director, this role will see you ensuring that the correct procedures are used in receiving, processing and confirming hotel reservations, working closely with our Director of Revenue in ensuring maximum yield.

Particular responsibilities will include: 

• Lead and support the reservations team, providing guidance and resolving queries.
• Respond promptly to reservation requests, ensuring accurate recording in the system.
• Maintain the Opera Reservations system, updating rates, availability, and mail messages.
• Review no-shows and provide follow-up details to the Assistant Manager.
• Ensure all reservations are up to date in the Property Management System (PMS).
• Verify regular client reservations for accuracy and quick check-ins.
• Monitor occupancy, apply stop-sell in PMS when needed, and inform relevant departments.
• Manage group reservations, ensuring accuracy in rooming lists and special requests.
• Reconfirm arrivals and pass necessary information to the Front Desk.
• Maintain and update guest history, sharing insights with management.
• Anticipate busy periods, manage allotments, and ensure proper utilization.
• Apply yield management practices and participate in monthly strategy meetings.
• Verify rate manuals and ensure accuracy of rates in the system.
• Collaborate with sales to forward leads and provide feedback on corporate markets.
• Ensure open communication between Front Office and Reservations teams.
• Complete daily tasks such as filing, correspondence, and reporting.
• Adhere to Emergency Communication protocols for media inquiries.
• Perform other duties as assigned by the manager.