Total 189 Manager Full-time job vacancies in worcester worcestershire wr1 2pq

Role: Teaching Assistant & Extended Care Manager
Hours: Monday to Friday 12:00 pm - 6:15 pm = 33.25 hours (inclusive of paid comfort break)
Start date: ASAPTeaching Assistant - 12:00pm-3:00pm - Monday to Friday (15 hours)
Payscale C3-5 - Actual Salary £9,910.00 - £10,193.00 (subject to experience)
Extended Care Manager - 3:00-6:15 pm - Monday to Friday (18.25 hours)
Payscale E9-15 - Actual Salary £13,126.00 - £14,318.00 (subject to experience) (with an additional 2 paid hours per week to undertake administration; these can be worked flexibly and off site)The Headteacher and Governing Body are looking to appoint a Teaching Assistant and Level 3 Extended Care Manager from Autumn 2024 to join our team of dedicated staff. This is an exciting opportunity to become part of our supportive and friendly staff team, all committed to the success and well-being of our pupils and school community. Apply now and make a lasting impact on young lives! An ideal role for a candidate who seeks to support children within and beyond the school curriculum. Join our thriving and popular after school club - The Green House, catering to children aged 3-11 years. Our club is well-equipped with extensive resources, including Chromebooks for educational activities, a large playing field for outdoor fun, and a dedicated building designed to create a safe and engaging environment. We offer high quality professional development tailored to your individual needs, ensuring you grow and succeed in your role. Visits are warmly welcomed to attend for a tour of the school with an opportunity to ask questions. The closing date for this post is Wednesday 4th December 2024 at 12 noon. Interviews will be held on Friday 6th December 2024. Please note that we reserve the right to close this advert early for the right candidate.Please note that as this post will commence part way through the academic year (1 September to 31 August) this salary will be adjusted to reflect the number of contracted days for the remainder of the academic year. Green Lane Primary School is committed to safeguarding and promoting the welfare of children; we expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Your new company
You will be joining a high-profile main contractor working on water projects in the Worcestershire area. This established contractor has a strong pipeline of work in the water sector and offers excellent opportunities for career progression and professional development. Due to continued success, they are looking to onboard multiple Site Managers to join their team.

Your new role
As Site Manager, you will oversee sites in the Worcestershire area and be responsible for, but not limited to:

• Managing direct labour and subcontractors
• Coordinating all day-to-day site operations
• Maintaining an accurate site diary
• Liaising with clients
• Undertaking site audits and inspections
• Ensuring works are delivered safely on time, within budget and to expected quality.

What you'll need to succeed
In order to be successful, you will have:

• Previous experience in civil, mechanical and/or electrical works within the water (clean or waste) industry in a site management or supervisory capacity
• Ability to communicate with both internal and external project stakeholders
• Strong time management and leadership skills.

What you'll get in return
In return, you will receive:

• Up to £55k/annum (negotiable depending on experience)
• Company car or car allowance
• Fuel card
• 25 days' annual leave plus statutory holidays
• Life assurance
• Matched company pension contribution
• Exposure to high-profile projects and more.

What you need to do now
If you're interested in this role and meet the criteria, apply now to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Please note - work sponsorship is not offered by this contractor.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Are you a passionate, pedagogical early years leader looking for your next career move?

Shooting Stars Nurseries are searching for a dedicated, creative, inspirational early years nursery manager to join and lead our established Worcester team.

Part of a multi award winning, family focused, owned and run group of modern & inspiring day nurseries across the Midlands, providing high-quality childcare in a safe, nurturing, and inclusive environment in Worcester. Our dedicated staff support each child to reach their full potential and work closely with families to raise happy, confident children ready to explore the world. We focus on creating enabling environments and fostering a love for learning through child-centered approaches.

Role - Early Years Nursery Manager - Shooting Stars Nursery Worcester, WR1 3JR

This is a full-time Nursery Manager role at Shooting Stars Nurseries in Worcester. The Nursery Manager will oversee day-to-day operations, ensure a safe and nurturing environment, lead staff, and work in partnership with families. This role requires on-site presence.

Minimum experience and qualification requirements to apply:

• Minimum of two years’ post qualification experience, working in an Early Years setting and experience in a manager or deputy manager role.
• Minimum full and relevant Early Years Level 3 or above childcare qualification as recognised by the Department for Education.
• Knowledge and experience of; delivering the EYFS, Ofsted inspections and working with children with Special Educational Needs.

Salary: £33,000.000 to £39,000.00 per annum dependent on experience.

Respect. Accountability. Passion. Integrity. Delivery. Do you share these values? Apply today to discover what Shooting Stars Nurseries could offer you!

Benefits & Big Rewards!

• Financial – Manager bonus scheme, Competitive pay, generous childcare discount, annual pay & benefits review paid holiday increasing with service and other extras to maximise your disposable income.
• Professional – In-house and external training, coaching, support and career progression opportunities across our network of 6 local nurseries.
• A growth mindset - team members are encouraged to grow, supported with new challenges and given opportunities for promotion.
• Wellbeing - Mental Health First Aid, EAP and Team Voice feedback sessions.
• Flexibility - Choice of employment contracts to support work-life balance.
• Uniform, DBS check & dedicated team break room with free snacks and drinks
• Celebrations, Awards & Recognition too!

Essentials & Key Responsibilities:

• A genuine passion for Early Years education; ensuring the highest quality of care and teaching is delivered at all times.
• Strong Communication skills; professionalism, confidence and skills to communicate, build strong relationships and engage effectively with our parents, carers, children and staff.
• Effective leadership and management abilities; key leadership role, which requires a dedicated, creative & inspiring leader, able to take responsibility for all aspects of managing the nursery.
• Safeguarding and Safeguarding Children skills; named suitable person in charge of the nursery and responsible for all operational and regulatory aspects, including safeguarding, health and safety practices, child protection in the setting, and maintaining accurate and up to date systems and records at all times.
• Nursery and Nursery Management experience; directly responsible for the effective leadership of the nursery team, providing training, coaching and mentoring and implementing a robust performance management strategy to ensure service excellence for our current and prospective customers.
• Extensive knowledge of regulatory requirements and child development.
• Excellent organisational and problem-solving skills.

Full job description available on request

Safeguarding commitment

We are committed to safeguarding and promoting the welfare of the children within our care and expect all those employed by Shooting Stars Nurseries to share this commitment. All posts involve working with children and are therefore exempt from the Rehabilitation of Offenders Act 1974. You are required to declare any convictions that you may have, including those that would otherwise be regarded as 'spent' under this Act and all successful applicants will be subject to an enhanced DBS disclosure.

Benefits

Benefits & Big Rewards!

• Financial – Manager bonus scheme, Competitive pay, generous childcare discount, annual pay & benefits review paid holiday increasing with service and other extras to maximise your disposable income.
• Professional – In-house and external training, coaching, support and career progression opportunities across our network of 6 local nurseries.
• A growth mindset - team members are encouraged to grow, supported with new challenges and given opportunities for promotion.
• Wellbeing - Mental Health First Aid, EAP and Team Voice feedback sessions.
• Flexibility - Choice of employment contracts to support work-life balance.
• Uniform, DBS check & dedicated team break room with free snacks and drinks
• Celebrations, Awards & Recognition too!

Vacancy Reference: WR Manager 13.11.24

Posted via: eyrecruit

Proud to serve. Proud to keep justice going.
Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.

You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary. Your keen eye for detail and desire for continuous improvement is key to your success. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.

This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others

Your skills and experience

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer-focussed environment
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent communication, organisational and prioritisation skills

For a full outline of tasks please see the Job Description attached.

Further details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Hours: Full Time 39 hours per weekContract: Permanent, Term Time Only + 1 TE DayStart date: February 2025 or as soon as possibleWe have an exciting opportunity at The Chase for a suitably qualified individual to contribute to the busy life of our Pastoral system as Pastoral Year Leader. The successful candidate will be part of a dedicated team of Year Leaders supported by other experienced members of staff.
You will be responsible for leading aspects of the Pastoral care of approximately 241 students in one of the school’s year groups within this comprehensive school situated at the heart of its community in Malvern. This role involves supporting students, setting expectations for behaviour, attendance and appearance, identifying barriers of learning and provide them with strategies and to celebrate students’ achievements. You will also be working within the school’s safeguarding team, including deputising for the Designated Safeguarding Lead.
This is a great opportunity for a suitably qualified candidate to join our vibrant school community and to help contribute to the ever-growing success and reputation of The Chase School.
Please read the job description and person specification and if you feel that you have the qualities and experience to be a part of our success, we would love to hear from you.
Closing date: 26th November 2024 at 5.00pmInterviews will be held shortly after the closing date.

Daily supervise routine and specialised diagnostic investigations on potentially infectious patient and environmental samples using manual and automated techniques. Frequently handles potentially highly infectious and known highly infectious material in order to perform subjective interpretation of diagnostic investigations and be responsible for the validity of results. Daily supervises and co-ordinates the day-to-day operations of a section or sections of the laboratory, solving complex analytical problems to ensure a high standard of work that is completed in a safe and timely manner. Knows how to proceed in the event of a technical / analytical non-conformance and when to inform the Laboratory Manager Completes non-conformance record forms and submits to the Senior BMS/Quality Lead and / or Laboratory Manager. Daily record and report results, in electronic form and / or verbally, to persons authorized to receive them. Informs Medical staff of significant / urgent results. Daily perform technical validation of electronic reports using DSE prior to release to Medical Microbiologists Frequently perform tasks that include accuracy, precision and the use and maintenance of specialist equipment. Maintain equipment logs, for the General Bacteriology Section, including maintenance and repair. Participate in the maintenance and revision of Equipment Standard Operating Procedures. Frequently offer specialist technical advice to Medical staff, patients and other service users on validity of results including reference ranges, appropriate specimens / sampling and turnaround times. To participate in induction, training and supervision of AP, MLA, Trainee BMS, Band 5 BMS, Band 6 BMS and other staff and visitors in all relevant aspects of laboratory work including Health & Safety as directed by the Laboratory Manager. To develop and maintain the Departmental Competency Assessment schemes for Trainee BMS, Band 5 BMS, Band 6 & 7 BMS, AP, MLA staff in collaboration with the Laboratory Manager. To participate in own competency assessment scheme. Participate in personally and perform Trust Personal Development Review (PDR) for AP, MLA, Trainee BMS, Band 5 BMS and Band 6 BMS staff and inform the Chief BMS of any training and development needs. Monitor stocks of kits, reagents and consumables and report supply deficiencies to the appropriate AP and / or Senior BMS. To be responsible for the maintenance of the Quality Management System including, internal and external quality control and assurance in accordance with UKAS, HPC, and other Accreditation bodies. To be a nominated Microbiology Audit Officer and conduct audit of vertical, horizontal and examination audits in accordance with the Laboratory Audit Programme. To co-operate with the Laboratory Manager in the evaluation and implementation of new equipment and Standard Operating Procedures as required. Develop, maintain, and review Standard Operating Procedures in collaboration with the Head BMS. To participate in Clinical Trials / Research and Development as directed by a Consultant Microbiologist. Present scientific, technical data and audit data at staff meetings using appropriate communication tools. To assist in the recruitment, selection and induction of staff within line management responsibility. Knows how to respond to a major incident in accordance with Trust Policy. ADDITIONAL RESPONSIBILITIES Co-Deputy Laboratory Manager To deputise for Laboratory Manager in their absence including authorising staff leave and deputising for Laboratory Managers budgetary requirement in their absence. To be involved in the procurement process To take a lead in the recruitment processes. In collaboration with the manager to develop strategical advancements of the department. To co-ordinate the management of sickness and be involved in HR procedures. To have responsibility for limited finance and be involved in contract negotiations and tenders. contract award, and waiver submissions. Quality Manager Responsible for the system of document control. This includes maintaining an electronic database of the master list of all laboratory policies and procedures, issuing controlled documents, and ensuring that documents are reviewed on the set review date. Co-ordinate and ensures the Microbiology Audit Programme is adhered to. Is a nominated Microbiology Audit Officer and conducts vertical, horizontal and observational audits Supervise the programme of Internal Quality Assessment (IQA). Regularly monitors and signs off non-conformance reports including IQA & External Quality Assessment (EQA) and ensures that appropriate corrective and/or preventative action has been implemented. Monitor the requirements of the Departments users and ensure that they are reflected within defined quality performance measures. In collaboration with the Head BMS follows up external and other inspections and ensures and verifies that completion of any corrective actions has been undertaken. Responsibility for the education and training of all staff in quality principles and practice. Prepare reports for the Quality Management Review to include: a. Internal audit of the quality management system. b. Internal audit of the examination process. c. Performance in EQA schemes d. Performance in IQA schemes. e. Assessment of user satisfaction surveys and complaints. f. Assessments by outside bodies e.g. Care Quality Commission. g. Non-conformances and the status of corrective and preventative actions. Support the Head of Department and Head BMS in the investigation of complaints, and incidents. Provide support to senior laboratory staff on quality management matters. Attend senior staff meetings and also report on quality matters. Convene and Chair the Microbiology Countywide Quality And Accreditation Group. In collaboration with the Consultant Head of Department and Head BMS be responsible for the development, maintenance and revision of laboratory procedures to ensure a high standard of work, observing confidentially, safety and data protection in accordance with CPA standards, including maintenance of staff records of training on SOPs. Assist the Head BMS in the production of the annual Departmental Training Plan. Co-ordinate the production of training and guidance notes that support Standard Operating Procedures and the completion of the IBMS Certificate of Competence Portfolio. Technical Service In collaboration with the Training Officer, develops, maintains and organises the IQA programme for the General Bacteriology & Virology departments including: Preparing spot tests Capturing data, collating and analysing results Recording and investigating non-conformances including root cause analysis Identifying training needs and liaising with the Training Officer Monitoring and recording performance and trend analyses Preparing monthly reports and communicating results at staff meetings. Displays results. This job description will be subject to annual review and may be amended as necessary following consultation with the post holder.

Want to be part of a friendly, passionate and enthusiastic team of early years professionals?

Exciting opportunity to join the Shooting Stars Nursery Bromsgrove, B61 0AE team as a Room Leader or Nursery Nurse!

Salary: £12.50 to £13.70 per hour

• Room Leader, temporary/mat cover
• Nursery Nurse, full time permanent

We are open 7.30am to 6pm Monday to Friday all year, except bank holidays. We are currently not able to offer any term time only roles.

Benefits & Big Rewards:

• Flexibility - Choice of employment contracts to support work-life balance.
• Financial – Competitive pay, generous childcare discount, annual pay & benefits review paid holiday increasing with service and other extras to maximise your disposable income.
• Professional – In-house and external training, coaching, support and career progression opportunities across our network of 6 local nurseries.
• Wellbeing - Mental Health First Aid, EAP and Team Voice feedback sessions.
• Uniform, DBS check & dedicated team break room with free snacks and drinks
• Celebrations, Awards & Recognition too!

Responsibilities:

• Enthusiasm & commitment to delivering high quality childcare.
• Knowledge and experience of delivering the EYFS, Ofsted inspections, working with children with Special Educational Needs.
• Strong knowledge and understanding of Safeguarding procedures.
• A Key Person, building relationships & working in partnership with parents/carers and other family members.
• For Room Leader role; ability to lead, monitor & support a team of staff to ensure the highest quality of care at all times and liaise with the management team where needed.

Requirements:

• Minimum Level 3 full & relevant Early Years childcare qualification.
• Experience working in a children’s day nursery.
• For Room Leader roles, experience in a team leader role is required.

Full job description available on request.

Safeguarding commitment

We are committed to safeguarding and promoting the welfare of the children within our care and expect all those employed by Shooting Stars Nurseries to share this commitment. All posts involve working with children and are therefore exempt from the Rehabilitation of Offenders Act 1974. You are required to declare any convictions that you may have, including those that would otherwise be regarded as 'spent' under this Act and all successful applicants will be subject to an enhanced DBS disclosure.

Benefits

Benefits & Big Rewards:

• Flexibility - Choice of employment contracts to support work-life balance.
• Financial – Competitive pay, generous childcare discount, annual pay & benefits review paid holiday increasing with service and other extras to maximise your disposable income.
• Professional – In-house and external training, coaching, support and career progression opportunities across our network of 6 local nurseries.
• Wellbeing - Mental Health First Aid, EAP and Team Voice feedback sessions.
• Uniform, DBS check & dedicated team break room with free snacks and drinks
• Celebrations, Awards & Recognition too!

Vacancy Reference: BR NN/RL 12.11.24

Posted via: eyrecruit

Want to be part of a friendly, passionate and enthusiastic team of early years professionals?

Exciting opportunity to join the Shooting Stars Nursery Worcester, WR1 3JR team as a Room Leader!

Salary: £13.70 per hour

• Room Leader, full time permanent or temporary/mat cover option available.

We are open 7.30am to 6pm Monday to Friday 51 weeks a year, except bank holidays. We are currently not able to offer any term time only roles.

Benefits & Big Rewards:

• Flexibility - Choice of employment contracts to support work-life balance.
• Financial – Competitive pay, generous childcare discount, annual pay & benefits review paid holiday increasing with service and other extras to maximise your disposable income.
• Professional – In-house and external training, coaching, support and career progression opportunities across our network of 6 local nurseries.
• Wellbeing - Mental Health First Aid, EAP and Team Voice feedback sessions.
• Uniform, DBS check & dedicated team break room with free snacks and drinks
• Celebrations, Awards & Recognition too!

Responsibilities:

• Enthusiasm & commitment to delivering high quality childcare.
• Knowledge and experience of delivering the EYFS, Ofsted inspections, working with children with Special Educational Needs.
• Strong knowledge and understanding of Safeguarding procedures.
• A Key Person, building relationships & working in partnership with parents/carers and other family members.
• For Room Leader role; ability to lead, monitor & support a team of staff to ensure the highest quality of care at all times and liaise with the management team where needed.

Requirements:

• Minimum Level 3 full & relevant Early Years childcare qualification.
• Experience working in a children’s day nursery.
• For Room Leader roles, experience in a team leader role is required.

Full job description available on request.

Safeguarding commitment

We are committed to safeguarding and promoting the welfare of the children within our care and expect all those employed by Shooting Stars Nurseries to share this commitment. All posts involve working with children and are therefore exempt from the Rehabilitation of Offenders Act 1974. You are required to declare any convictions that you may have, including those that would otherwise be regarded as 'spent' under this Act and all successful applicants will be subject to an enhanced DBS disclosure.

Benefits

Benefits & Big Rewards:

• Flexibility - Choice of employment contracts to support work-life balance.
• Financial – Competitive pay, generous childcare discount, annual pay & benefits review paid holiday increasing with service and other extras to maximise your disposable income.
• Professional – In-house and external training, coaching, support and career progression opportunities across our network of 6 local nurseries.
• Wellbeing - Mental Health First Aid, EAP and Team Voice feedback sessions.
• Uniform, DBS check & dedicated team break room with free snacks and drinks
• Celebrations, Awards & Recognition too!

Vacancy Reference: WR RL 12.11.24

Posted via: eyrecruit

Butchery Manager
Droitwich Spa
£28,000 - £35,000, depending on experience Full-time, permanent

We are seeking an experienced Butchery Manager to lead our butchery department at our Droitwich location. This role offers an exciting opportunity to be part of a dynamic team, working closely with both the food hall and kitchen teams to deliver a high-quality product offering and exceptional customer service.

Key Responsibilities:

• Lead and manage the butchery team, ensuring high standards of customer service and effective task delegation
• Work hands-on, preparing and cutting meat and poultry to ensure high-quality products
• Collaborate with the kitchen team to maximise production of 'ready to eat' products
• Monitor sales and margins, taking necessary action to meet performance targets
• Maximise merchandising, production, and supply opportunities within the Food Hall and Restaurants
• Create innovative, seasonally changing displays to inspire customers
• Ensure self-serve displays in chillers are well-organised, attractive, and easy to shop
• Stay on top of food trends and work collaboratively with the kitchen and management teams
• Share product knowledge proactively with both the team and customers
• Manage team rotas in line with wage budgets, ensuring adequate coverage
• Ensure compliance with trade standards legislation and maintain high levels of cleanliness and food hygiene
• Conduct risk assessments for equipment and tasks, ensuring adherence to training and supervision protocols
• Participate in stocktakes, meetings, and ongoing training as needed

Candidate Requirements:

• Previous experience in butchery is essential
• Relevant qualifications, such as Butchery Level 2, are preferred, and candidates must be trained or willing to train to at least Food Hygiene Level 3
• Retail sales experience with a passion for delivering excellent customer service
• Visual merchandising experience and a creative flair for creating eye-catching displays
• Proven experience leading and managing a team, with the ability to motivate and support staff
• High attention to detail and a commitment to maintaining high-quality standards Strong IT and organisational skills
• This is a hands-on role, where your leadership and butchery expertise will be vital to ensuring the smooth running of the department and an exceptional shopping experience for our customers

Working Hours:

39.5 hours per week on a 2-week rota, Week 1: 4 weekdays and one weekday plus weekend off, Week 2: 6 days, including both weekend days. Shifts include early mornings and evenings, with start and finish times varying depending on store hours.

If you're passionate about butchery and delivering outstanding customer experiences, apply today to join our team.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

We are thrilled to present an exciting opportunity for a Site Manager in Worcester. If you have a background in M&E construction and are looking for a new challenge, this could be the perfect role for you!

Position: Site Manager
Location: Worcester
Rate: £250+ per day via umbrella PAYE
Duration: 6 months
Start Date: Immediate

Key Responsibilities:

• Overseeing health and safety activities under the control of the Flood Damage Works.
• Ensuring compliance with all site management protocols.

Requirements:

• SMSTS certification (NEBOSH would be advantageous).
• Full First Aid certification.
• Strong ICT skills.
• Ideally, a background in M&E construction.

Working Hours:

• Full time, 5 days a week

If you meet the above criteria and are ready to start immediately, we would love to hear from you!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Keep abreast of latest developments in primary care IT. Assist implementing new technologies and systems that improve practice efficiency. Oversee the effective use of the Practices IT systems including patient management software such as EMIS, Docman, ICE, Accurx, eConsult and Surgery Connect. Troubleshoot IT issues and liaise with technical support as required. Ensure the information on the Practice Website is up to date. Monitor the telephony system and monthly reports. Oversee maintenance schedules, monitor premises maintenance and cleaning services, maintain good order of premises and arrange any necessary repairs or replacement in conjunction with the Business Manager. Alongside Infection Control Lead, oversee Infection Control audits Ensure Fire Safety and Infection Control issues are managed, including compliance with legislation and guidance. Coordinate the routine checking of fire alarms, emergency lighting, heating, water safety and other aspects to ensure the safe running of the surgery and CQC compliance. Arrange Fire Safety inspections and evacuation drills and undertake Fire Marshal duties as necessary. Lead in promoting and maintaining the health and safety and security of staff as defined in the Practice Health and Safety policy, the practice health and safety manual and the practice infection control policy. To carry out audits and risk assessments and be responsible for ensuring that any mitigation actions are followed up. Direct Line management of the administrative and secretarial staff and Reception Manager. Providing them with support and motivation, developing their skills and confidence to reach their potential whilst continuously improving the service they provide to patients. Effectively and positively communicate between and across teams within the practice, to ensure a high standard of information flow, including the sharing of relevant external information Lead the recruitment and selection process. Ensure all staff are subject to DBS checks prior to start date. Maintain, develop and run the practice new staff induction procedures including IT training and compliance. Prepare staff contracts recommending and making changes as necessary. Establishing, reviewing and updating job descriptions and person specifications, ensuring all staff are gainfully and legally employed. Conduct training needs analysis for all employed staff to ensure that all have the appropriate level training to enable them to carry out their individual roles and responsibilities, including Information Governance. Coordinate training and identifying suitable courses. Undertaking an effective staff appraisal process. Ensuring all staff in the team are appraised annually and all agreed development plans are followed up. Implementing effective systems for the resolution of disciplinary and grievance issues. Oversee authorisation of administrative & reception annual leave and sickness records in line with agreed policy. Ensure there is adequate cover at all times. Conduct return to work meetings and ensure staff records are updated accordingly. Assist the Business Manager and Partners with planning and implementation of any necessary staff changes. Manage and update as required the Policies and Procedures register Support, maintain and update the Business Continuity Plan. Manage the Risk Assessment Register Oversee the submission of the Data Security and Protection Toolkit (DSPT), ensuring the practice is compliant with its Data Security and GDPR responsibilities. Update the Workforce Data Reporting monthly Be fully conversant with practice procedures and ensure that the team are kept fully updated. Deal with lower-level patient complaints, aiming to resolve them before escalating to the Business Manager Attend and contribute to practice/staff/Patient Participation Group (PPG) meetings. Setting agendas, chairing and taking minutes when necessary. Follow up any matters arising. Support the equality and diversity and rights of patients, carers and colleagues in a manner that is consistent with practice procedures and policies and current legislation. Cover deputised responsibilities on behalf of the Business Manager. Assist other staff members as required in the event of staff absence.

Working with the Partners to lead the practice team and manage the daily operations, you will be flexible in your approach and able to integrate new ways of working as NHS, and patient, needs evolve. You will represent our practice within our Primary Care Network and the Herefordshire & Worcestershire Integrated Care System.

VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment.

We have a fantastic opportunity for a Bid Manager to join our VolkerLaser business, based out of Worcester.

The successful candidate will be responsible for delivering work winning tenders and managing both internal and external bid team members ensuring their responsibilities are met correctly and to the agreed timescales. The business is forward thinking, and would be keen to find someone who looks for innovation to further develop work winning opportunities.

About you

• Extensive experience of working on construction projects in the UK.
• Proven IT and desk top publishing skills
• Excellent communication skills
• Ability to juggle multiple priorities within demanding timescales.
• Ability to effectively delegate duties to supporting staff
• Ability to manage line managers
• Ability to continually improve the quality of work sent out by the company
• Copywriting training / experience
• Design / Build process experience / understanding
• Risk and Value management

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

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Additional information

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VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Due to continued growth, we are recruiting for a Reporting & Planning Manager based at our Redditch site on a permanent basis.

You will be responsible for proactively managing and mitigating risks associated with Service Level Agreements (SLAs) for field engineer visits related to the successful completion of work orders. This role ensures that all work orders are completed within the agreed timelines, and any potential delays are identified and addressed before they result in SLA breaches. The Jeopardy Manager works closely with the planning, engineering and HD customer service teams to ensure seamless operations and improved customer satisfaction. High level report collation will be required to illustrate this.

Working 5 days out of 7 between 7am to 7pm

• Continuously monitor all work orders to ensure they are on track to meet the agreed SLAs.
• Identify work orders that are at risk of failing to meet SLA requirements and take immediate action to address potential issues.
• Develop and maintain dashboards and reports to track SLA performance, highlighting jeopardy situations.
• Proactively identify potential risks and bottlenecks that could delay engineer visits and cause SLA breaches.
• Collaborate with engineering teams, dispatch, and other stakeholders to implement corrective actions to mitigate risks.
• Escalate critical jeopardy situations to senior management and relevant stakeholders in a timely manner.
• Act as the central point of contact for all SLA-related issues, ensuring clear communication between teams.
• Work closely with dispatch teams to optimise scheduling and resource allocation to prevent SLA failures.
• Liaise with customer service teams to communicate any potential delays to customers and manage expectations.
• Analyse root causes of SLA breaches and implement process improvements to prevent future occurrences.
• Regularly review and refine jeopardy management processes to enhance efficiency and effectiveness.
• Provide understanding and support to team members on best practices for SLA management
• Maintain accurate records of all jeopardy situations, actions taken, and outcomes.
• Prepare regular reports for senior management, detailing SLA performance, risks identified, and mitigation strategies implemented.
• Develop and update standard operating procedures (SOPs) related to jeopardy management.
• Attend meetings with key stakeholders to present analysis and findings.
• Collation and distribution of team statistics, highlighting any trends or concerns to Team Manager.
• Distribute SLA Reporting to the teams at agreed intervals and keep all documentation pertaining to this up to date and relevant.
• Liaise with Account Management to ensure all required information is collated in relation to KPI's.

• Strong Analytical Skills: Ability to analyse complex data and identify trends, risks, and opportunities.
• Problem-Solving: Capable of quickly identifying issues and developing effective solutions.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Attention to Detail: High level of accuracy and attention to detail in monitoring SLAs and managing risks.
• Leadership: Ability to lead and influence cross-functional teams to achieve operational goals

Qualifications:

• 5 GCSE'S above grade C including English and Maths
• Knowledge of field-based planning & scheduling operations is preferable including good knowledge of CAFM, web-based software, IT best practices, industry trends and customer service delivery.
• Understanding and experience of the retail industry desirable

This is a 40-hour per week role, working 7am - 7pm across 7 days, therefore flexibility is required.

For this role you'll have experience of working within a fast-paced time pressured customer service role, within any industry and sector!

In return for your hard work we would offer you:

• Salary: £35,000 per annum, depending on experience
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Healthshield Scheme

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

To be considered for this position please submit your application via the 'apply' button.

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