This is a strategic role working across operational clinical services within the Tavistock and Portman Foundation Trust, to suppo.....
This is a strategic role working across operational clinical services within the Tavistock and Portman Foundation Trust, to support the successful delivery of care in the following key areas:
• Service users, implementing evidence-based practice, and contributing further to the knowledge base by evaluation of practice, and implementation of innovation.
• Having an overview of quality across the services
• Reporting on learning from serious incidents and complaints to the service Leadership Team
• Leading in the improvement of the patient experience.
• Ensuring the implementation of improvement science to improve practice and service delivery.
• The provision of strategic quality and clinical governance advice to the Clinical Director and Service Director, attending and contributing to the service leadership meetings.
• To be the Education and Training lead for the service, identifying training requirements from thematic reviews of feedback, complaints and incidents.
The Associate Director for Clinical Governance will work closely with the Clinical Directors, Director of Operations, Associate Director of Nursing and the Associate Director of Quality; along with service managers and clinical leads.
The post holder will lead and support initiatives for quality and oversee all areas of clinical governance including patient safety, patient experience, safeguarding, effectiveness, operational CQC preparation for clinical services, safeguarding, Infection Prevention and Control, clinical risk and clinical audit.
The post holder will liaise regularly with the service patient and public involvement team and have a strong focus on supporting user involvement and co-production.
The post holder will provide advice on the development of improvement plans following audits, incidents and serious incidents and closely monitor progress against these plans within clinical services.
The post holder will lead in creating a culture and environment in which quality, patient safety, experience and risk management are embedded at all levels in the organisation to ensure the delivery of high quality, safe, patient-centred services.
Key relationships for the role include:
• Clinical Director
• Service/Managing Director
• Operational leads
• Associate Director of Nursing
• Associate Director of Quality
• Chief Nurse
• Chief Medical Officer
• Deputy Chief Medical Officer
• Chair and/or attend a range of Trust wide meetings under quality remit; as part of the clinical governance assurance process, providing high quality, detailed, accurate reports which triangulate data from a variety of sources and demonstrate the monitoring and compliance required in order to provide assurance to all necessary internal and external bodies. Chair the identified Clinical Governance and Quality meeting in services or equivalent, taking responsibility for bringing the risk register to this meeting.
• Interpret and assess the relevance of national policy and guidance in areas of clinical governance, notifying divisions and teams when policies and procedures are renewed, updated or have implications affecting the division.
• Support clinical leads to develop and implement clinical policies and guidance in line with trust-wide/national and quality standards (e.g. NICE guidelines).
• Assist operational leads with ensuring the division complies with CQC standards and agreed action plans are followed.
• Provide regular updates to the Patient Safety Lead in line with designated portfolios of work.
• Support on clinical audits across the division, preparing reports and providing regular updates for the clinical audit Lead.
• Plan, organise and develop complex activities in relation to implementing the quality agenda promoting a multidisciplinary and collaborative approach to quality improvement.
• Provide specialist and expert leadership, advice, guidance and recommendations in relation to Quality and Clinical Governance within the clinical service line and across the Trust as required.
• Lead, develop and deliver formal and specialist presentations to a wide range of Trust staff, including executive management, in relation to Quality and Clinical Governance and in line with the objectives of the clinical service line.
• Provide, receive and interpret highly complex, sensitive or contentious information in relation to quality and clinical governance and transpose this into understandable and meaningful presentations and updates for all levels of staff throughout the Trust, drawing conclusions and making recommendations as required.
• Review and adjust existing strategies for quality and clinical governance, in line with national, local and Trust operational priorities, monitoring any improvement as services develop/the context changes.
• Promote, embed and be accountable for a high awareness of a strong clinical governance culture that demonstrates learning, improvement and accountability. This will be achieved through staff engagement and empowering and enabling staff to improve the quality of care delivered to our patients and local community. Work with team leaders to develop systems for case all location and management including care planning, review, outcome monitoring and safe staffing.
• Provide advice and recommendations to support staffing of clinical governance management and quality agendas.
• To lead on the management of concerns and complaints promoting local resolution and learning across the organisation. To manage and promote the trust-wide complaints handling process within divisions. Actively support, monitor and oversee the completion of action plans from complaint investigations.
• Ensure services have robust reporting and monitoring processes in place, which facilitate true learning from incidents and complaints, in order to provide assurance to internal and external bodies.
• Responsible for any delegated budgetary responsibility in relation to quality and clinical governance, in line with the requirements of the clinical service line and Executive Director’s request
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the Team Manager / Service Manager.
This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
The Tavistock and Portman NHS Foundation Trust is committed to equality, diversity and inclusion. We are particularly keen to attract candidates from underrepresented backgrounds to better meet the needs of the service users and students that we serve. The Trust aims to ensure that all job applicants, employees or clients are treated fairly and valued equally regardless of sex, marriage or civil partnership, pregnancy and maternity, domestic circumstances, age, race, colour, disablement, ethnic or national origin, social background or employment status, sexual orientation, religion, beliefs, HIV status, gender identity, political affiliation or trade union membership. Selection for training and development and promotion will be on the basis of the individual’s ability to meet the requirements for the job. You are responsible for ensuring that the Trust’s policies, procedures and obligation in respect of promoting equality and diversity are adhered to in relation to both staff and services.
This advert closes on Thursday 4 Apr 2024