Total 30 job vacancies in Blackburn, Lancashire, bb1 2ne

What skills and experience we're looking for

Are you a passionate and inspiring teacher of mathematics? Do you have the drive and expertise to lead innovation in teaching and learning, ensuring exceptional outcomes for students and staff? The Westleigh School is seeking a dynamic Lead Practitioner of Mathematics to join our dedicated team and play a pivotal role in shaping the future of mathematics education in our school.

We are looking for an exceptional mathematics teacher who:

• Is an expert in their field, with a proven track record of achieving excellent student outcomes.
• Demonstrates innovative and reflective teaching practices.
• Has experience mentoring or coaching colleagues to improve teaching and learning.
• Possesses strong leadership skills, with the ability to inspire and motivate others.
• Is committed to continuous professional development and staying abreast of educational research.

What the school offers its staff

In our secondary schools, we pride ourselves on our innovative approach to curriculum design, to ensure all our schools have breadth and ambition for all students, regardless of their starting points and barriers. Standard curriculum models don’t always engage all students, so we constantly seek to innovate and provide better opportunities to develop both knowledge and skills for life. We want our students to believe their curriculum is bold, exciting, purposeful, and ultimately leads to something meaningful for them. Some examples of our innovation include moving towards an extended school day, to provide a world class enrichment programme and more opportunities for essential skills like reading and cultural capital. We are also introducing vocational and technical pathways, which run through the normal school curriculum but attract support from leading employers and universities to develops work-readiness in our students, so that they can progress onto T Levels and apprenticeships.

We are currently at an exciting point in their evolution, with collaboration at the heart of our collective endeavour. We don’t operate in silos: we value the power of the pack and strive to collaborate as a collective, ensuring no school or colleague is left behind. We are currently co-constructing an aligned curriculum across all EBacc curriculum subjects, to create a world class curriculum, rich in powerful knowledge and skills. This is driving up standards through the sharing of the very best practice, whilst allowing each school sufficient flexibility for autonomy to do what is right for their local context. A by-product of this approach has been the reduction in planning workload for colleagues, meaning they can spend more time on the things that matter and fostering strong relationships with pupils and delivery of the curriculum.

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on workingfull time, all year- Generous holiday entitlement from your first day of employment (37 days holidayrising to 39 daysafter 5 years’ service including Bank Holidays)
• Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme
• Access to our Institute of Education and fantastic opportunities to help yougrow, contributeandflourishin your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders.

• Experienced leadership and subject-specific support.
• Guidance from former HMIs and serving Ofsted Inspectors within the Trust.
• Access to the Trust’s Institute of Education and SCITT.
• Opportunities to work with different schools within the Trust as a Professional Advocate.
• Participating in peer reviews.
• Access to a suite of online courses.
• Placement projects within our family of schools.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Essential Qualifications:

- Qualified Teacher Status

Essential Experience:

- Experience working with Early Years children with complex SEND

Desirable Qualifications:

- Specialist SEND qualification

Desirable Experience:

- Experience working with children with complex social communication needs

- Experience working with children in different age groups across the primary sector

What the school offers its staff

• children who are full of enthusiasm.
• a dedicated staff team who are committed to supporting each other.
• a curriculum with an emphasis on developing enquiring minds.
• opportunities for continuous professional development and career progression.
• well-equipped and resourced classrooms.
• an opportunity to make a difference and be part of our fantastic team.

Further details about the role

EYFS Class Teacher for children with complex SEND

Commitment to safeguarding

Heasandford Primary School is an Equal Opportunities Employer welcoming applications from all sections of the community but it is also fully committed to safeguarding our children and staff. In addition, the post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Please also note that in line with KCSIE 2024, an online search will be carried out as part of our due diligence on short-listed candidates.

Role

You will need to be confident and experienced in all Legislative Frameworks associated with Adult Social Care, linked to your social work practice. You will be able to work autonomously and bring with you excellent problem solving and decision making skills. Be confident in all areas of communication and have proven negotiation skills. We would value application from those who are keen to support and strengthen our community. In turn through training and support we will offer you help in developing your social work role ensuring you have protected CPD time and offering access to regular formal and informal supervision and diverse training packages.

You will need to be passionate about supporting our community in Blackpool, be committed to your role as a social worker and keen to grow and develop in line with SWE protocols. In turn we can offer you access to a visible management team who will collectively offer an Induction to support your transition into a new role.

Must be on SWE

Your new company
Hays are seeking dedicated Cover Supervisors to join our team, working with various secondary schools across Blackpool and the surrounding areas. These roles are perfect for individuals who are passionate about education and have a proven track record of working with children in an educational setting. We have full-time and part-time opportunities currently available for work flexibly, offering daily supply to local schools.
Your new role

• Supervise classes during the short-term absence of teachers.
• Ensure a positive learning environment is maintained.
• Manage classroom behaviour and ensure students remain on task.
• Support students with their learning and address any questions or concerns.
• Collaborate with teaching staff to ensure continuity of education.

What you'll need to succeed

• Right to Work in the UK
• Previous experience working with children/leading large groups
• Strong behaviour management skills
• Confidence and good communication skills
• Excellent knowledge of safeguarding
• Previous cover supervisor experience (Desirable)

What you'll get in return

• Competitive rate of pay, paid weekly
• Ability to join our guaranteed work scheme
• Full holiday entitlement
• Company pension scheme
• Access to exclusive vacancies and CPD opportunities
• Refer a friend scheme worth £250

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays have been approached by a number of high schools in the Leyland area that we have worked with for a number of years, who are seeking to appoint Teaching Assistants on a full-time basis. There has been a huge increase in demand, and we are now looking for individuals who hold Level 2 and Level 3 Teaching Assistant qualifications to work 5 days a week and provide consistent support for pupils who need the extra help.
Your new role
As a teaching assistant, you are responsible for providing support and assistance to the pupils, this could either be working as a general classroom support or working on a 1:1 basis with pupils across KS3 and KS4. By being a teaching assistant, you should possess good behaviour management skills and hit the ground running by building up those relationships with pupils as well as staff. There is currently a high demand for teaching assistants in the Wigan area, so please get in touch if you would like to know more or discuss the roles available.
What you'll need to succeed
In order to be successful in securing this position, you must possess recent experience working with children, the school are also willing to consider individuals from other various roles working with young adults, for example, support worker roles. As the schools are recruiting immediately, it would be ideal if you can jump straight into the role, however, do not let this put you off applying, as we are always receiving new roles. SEN experience would also be desirable in this role, however the school are looking for someone to come in with an open mind and commit to the role.
What you'll get in return
In return, you will be paid a highly competitive daily rate and will be working in this successful school where you will become an integral part of a welcoming team of TA's. You will therefore have the opportunity to further develop your own teaching assistant skills and experience. A dedicated consultant will always be on hand should you have any questions or concerns.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are currently working with a number of high schools in the East Lancs area who are looking to secure Teaching Assistants to work across KS3 & 4. The schools provide opportunities for all of their pupils, and they are supported and challenged to achieve their best. These roles are planned to start ASAP until at least until Christmas, but with the potential to be permanent for the right candidate.
Your new role
In your new role as a Teaching Assistant, you will work closely with Class Teachers across KS3 & 4, supporting them with classroom preparation, lesson planning and behaviour management. You will also be required to provide day-to-day supervision and potentially give support to pupils with additional needs, supporting them with core subjects. You should possess good communication skills and be able to build up relationships quickly with both pupils and staff. There is currently a high demand for Teaching Assistants across the Burnley and surrounding areas, so do get in touch if you would like to know more or if you know someone who may be suitable, please point them in this direction.
What you'll need to succeed
In order to be successful in securing this position, you must possess recent experience working with children, ideally in an educational setting. As the schools are recruiting immediately, it would be ideal if you could jump straight into the role, however, do not let this put you off applying, as we are always receiving new roles. SEN experience would also be desirable in this role, however it is not essential for this role.
What you'll get in return
In return, you will be paid a highly competitive daily rate and will be working in this successful school where you will become an integral part of a welcoming team of TA's. You will therefore have the opportunity to further develop your own teaching assistant skills and experience. A dedicated consultant will always be on hand should you have any questions or concerns.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Temporary Accommodation Support Worker - PART TIME

Burnley Ongoing Temporary Position £17.43 - £19.16 per hour Monday to Friday, 9 AM to 5 PM
About the Role:We are seeking a dedicated and compassionate Temporary Accommodation Support Worker to join our team in Greater Manchester. In this role, you will provide essential support to individuals and families in temporary accommodation, ensuring they receive the assistance they need to transition to permanent housing.
Key Responsibilities:

• Provide day-to-day support and guidance to residents in temporary accommodation.
• Assist with the coordination of services and resources to meet residents' needs.
• Conduct regular check-ins and assessments to monitor residents' progress.
• Liaise with external agencies and service providers to facilitate access to additional support.
• Maintain accurate records and documentation of all interactions and services provided.
• Support residents in developing skills for independent living and accessing permanent housing.

Requirements:

• Previous experience in a support worker role, preferably within housing or social services.
• Strong communication and interpersonal skills.
• The ability to work independently and as part of a team.
• Empathy, patience, and a genuine desire to help others.
• Knowledge of local services and resources in Greater Manchester is an advantage.

Benefits:

• Competitive hourly rate.
• Opportunity to make a meaningful impact on the community.
• Supportive and collaborative work environment.

If you are passionate about helping others and have the skills and experience required, we would love to hear from you. Apply today to join our team and make a difference in the lives of those in need.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Blackburn
Working Hours: Monday to Friday,9 AM to 5 PM
Rate: £19.90 PAYE to £21.89 Umbrella

About Us:
We are a dedicated housing association committed to maintaining and improving our housing stock. We are looking for a proactive and organised Repairs Scheduler to join our team and help manage both planned and responsive repairs.

Key responsibilities :

• Scheduling and coordinating repairs to our housing stock.
• Manage and prioritise repair requests to ensure timely completion.
• Liaise with tenants, contractors, and internal teams to facilitate repairs.
• Maintain accurate records of all repair activities. Monitor and report on the progress of repairs.
  
  Requirements:
• Excellent organisational and time-management skills
• Strong communication skills, both written and verbal.
• The ability to work effectively under pressure and manage multiple tasks.
• Experience in a similar role within a housing association or property management is preferred.
• Proficiency in using scheduling software and Microsoft Office Suite.
  
  What We Offer:
• Competitive salary
• A supportive and collaborative work environment.
• Opportunities for professional development and career progression.
• Comprehensive benefits package.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Temporary Accommodation Support Worker - PART TIME

Burnley Ongoing Temporary Position £17.43 - £19.16 per hour Monday to Friday, 9 AM to 5 PM
About the Role:We are seeking a dedicated and compassionate Temporary Accommodation Support Worker to join our team in Greater Manchester. In this role, you will provide essential support to individuals and families in temporary accommodation, ensuring they receive the assistance they need to transition to permanent housing.
Key Responsibilities:

• Provide day-to-day support and guidance to residents in temporary accommodation.
• Assist with the coordination of services and resources to meet residents' needs.
• Conduct regular check-ins and assessments to monitor residents' progress.
• Liaise with external agencies and service providers to facilitate access to additional support.
• Maintain accurate records and documentation of all interactions and services provided.
• Support residents in developing skills for independent living and accessing permanent housing.

Requirements:

• Previous experience in a support worker role, preferably within housing or social services.
• Strong communication and interpersonal skills.
• The ability to work independently and as part of a team.
• Empathy, patience, and a genuine desire to help others.
• Knowledge of local services and resources in Greater Manchester is an advantage.

Benefits:

• Competitive hourly rate.
• Opportunity to make a meaningful impact on the community.
• Supportive and collaborative work environment.

If you are passionate about helping others and have the skills and experience required, we would love to hear from you. Apply today to join our team and make a difference in the lives of those in need.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Prestigious opportunity for an IT Infrastructure Engineer with a Global highly acclaimed Retail organisation based in Blackburn. With sites across the UK and Europe, following a period of significant growth and investment, we are seeking an IT Infrastructure Engineer to join our success story.

As one of our IT Infrastructure Engineers you will be responsible for:-

• Working with the Infrastructure Manager to ensure changes are planned and implemented in a structured and assured way.
• Testing of the Business Continuity and Disaster Recovery plans.
• Infrastructure incident management and resolution.
• Actioning any alerts generated by the monitoring systems in a timely manner
• Supporting the IT Service Desk function.
• Proactively seeking opportunities from across the organisation to improve the infrastructure.
• Documenting common practice, process flow diagrams and maintaining the knowledge base.

If you possess a combination of some of the following skills, then LETS TALK!

• Active Directory Administration.
• Office 365 / Exchange online
• Hypervisor technologies (Hyper-V, AHV or equivalent).
• Networking knowledge (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs).
• PowerShell or any other scripting language or automation methodology.
• Windows Server (2008-2019).
• Windows (7, 10).
• Veeam Backup - desired but not essential.
• Linux/Unix administration experience - desired but not essential

In return, you will be rewarded with ongoing career development and training in addition to an enviable team environment, and an extensive benefits package!

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.

We have an opportunity within our Admin Support Team here at more2life. This is a fantastic time to join and start a career within our award-winning business.

Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. The ideal candidate will provide support to both managers and employees throughout the business with a variety of tasks related to organisation, communication and quality assessment.

Responsibilities:

• Carry out administrative duties such as filing, typing, copying, scanning etc.
• Contribute to team effort by accomplishing related results as needed.
• Develop and maintain a filing system.
• Handle multiple projects.
• Handle sensitive information in a confidential manner.
• Maintain computer and manual filing systems.
• Order office supplies.
• Photocopy and print out documents.
• Receive, sort and distribute the mail.
• Reply to email enquiries.
• Resolve administrative problems.

Requirements:

• Attention to detail and problem solving skills.
• Excellent time management skills and ability to multi-task and prioritise work.
• Excellent written and verbal communication skills.
• Strong organisational and planning skills.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 days based on length of service.
• Additional holiday purchase scheme
• 1 charity day
• Tier 1 pension
• Simply Health
• Life Assurance

Customer Service Agent - Inbound

Monday - Friday

9am - 5pm

£24,000 pa

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help thousands of people every month to confidently release cash from their homes.

To provide the best experience for our customers we have dedicated Customer Service teams who provide outstanding outcomes to our lifetime mortgage customers. You may be on the telephony team taking calls from customers who want to look at switching their mortgage to a new rate or to move property, or you may be dealing with the administration of building work, probate or repayments. Whichever it is you will be providing above standard service, proving our amazing 4.5 stars Trustpilot reviews.

What we look for in our Customer Service Agents:

• Experience of working within a telephone-based customer service led environment with inbound or outbound calls.

• Excellent software skills, particularly Outlook & Word (Excel and Adobe also preferred).

• Ability to multi-task and manage own workload in a fast-paced environment.

• Good administration skills, working to deadlines and exceptional attention to detail.

• First class communication skills, both written and verbal

• Handle all enquiries in a professional, positive and prompt manner.

• Experience of working in the Financial Services industry, in particular mortgages, would be preferred but is not essential.

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 based on length of service.

• Additional holiday purchase scheme

• 1 charity day and 1 well being day

• Tier 1 pension (5% Employee, 8% Employer)

• Simply Health

• Life Assurance

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Gi Group are recruiting for a Postal Delivery Person with Driving duties.

£13.37 per hour
Location: Pendle
Hours of work: Monday to Friday, 2PM - 8PM
Job Type: Immediate start


Responsibilities include:

* Unloading and loading vans
* Manual handling of parcels up to 30kg
* Scanning and checking labels
* Ensuring that parcels are handled safely to prevent damage
* Unwrapping and wrapping pallets
* Checking for any damage or faults in oods
* Carry out bulk collection work by driving a 3.5t Sprinter van in the evening

Requirements

* A full and valid UK Cat B Driving licence - DVLA checks will be completed
* A maximum of 6 points on your licence. DD/RR/TT convictions or endorsements in the last 4 years will not be accepted
* Experience of driving a 3.5t van is preferred
* Must have held driving licence for minimum of 12 months and be in current home address
* We are looking for someone with a strong work ethic, flexible and happy to work hard on their own initiative
* You must be physically fit to be able to manually load and unload parcels into a van (up to 30kg)
* You also be required to pass a basic disclosure (DBS)

If you are looking to work for a reputable business in a busy environment then apply NOW.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

We are working with a reputable and established Regional Contractor who specialise in the delivery of Education, Healthcare, Commercial & Residential projects across the Lancashire and Cumbria region.

The company are very well established with a great heritage and reputation, working on a number of framework agreements and with a healthy pipeline of work.

Due to an increase in work, they are recruiting for a Site Manager to join them on a permanent basis to start in the New Year. This will be working on Education, Healthcare & Commercial projects - both refurbishment and New Build.

You will be reporting into a Contracts Manager and your responsibilities will include:

• The smooth operational running of your assigned site
• Ensuring health & safety is maintained
• Monitoring the quality of work
• Liaising with the client
• Programming works
• Ordering materials

Experience needed:

The successful candidate will ideally come from a Main Contractor background, and must have experience of managing projects within the Healthcare and Education sectors.

You must be able to demonstrate a stable and progressive career history on your CV.

A trade background is ideal.

You will benefit from a basic salary of approximately £45k + car allowance, pension and further benefits.

If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme