Total 546 job vacancies in Leicester, Leicestershire, le10 3el

External Sales Representative

Salary: £25k - 28k with Commission
Earn up to £50K in your first year!
Location: Leicester, Leicestershire

We are representing a successful and well-established company wanting to expand their team in a friendly and active team based in Leicester. Working alongside incredible corporations such dealing within the waste management industry in a sales driven environment, working with experts who are trained and experienced in the Waste Management industry.

Our client is looking for an ambitious, confident, passionate and driven people, who are looking to be trained and developed their sales experience and progress their careers within a supportive, and encouraging company.

The External Sales Representative will receive Amazing Benefits:
* Free Onsite Parking
* 26 days holiday, with an office shutdown at Christmas
* Company Car
* Commission Pay
* Bonus Scheme
* On going training and development
* Opportunity for progression

The Key Duties of the External Sales Representativer:
* Achieve or exceed expected targets securing new business opportunities within various industry sectors.
* Achieve minimum daily call KPI targets.
* Inbound/outbound telephone calls contacting business owners and directors
* of qualified prospective contacts, to secure online meetings/presentations for our Business Development Executives.
* Ensure the Business Development Executives have full diaries with quality meetings.
* Establish a strong working relationship with your Business Development Executives

The Key Skills of the External Sales Representative:
* Experience of working with a CRM system/computer is desirable.
* Willingness to continually develop sales skills, strategies, and techniques.
* Develop New Business accounts and Up/Cross Selling Skills.
* The ability to work on your own initiative.
* Customer service and rapport building skills.
* 2 years of Field Sales experience and Face to Face sales experience

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Manpower are currently recruiting for our client based in Loughborough who are a leader in life science and clinical research.

This position is to work within data and compliance, on a 3 month contract initially, based at the site in Loughborough.

See below for the Job Description

Position summary

The incumbent will provide IT support to the Life Sciences Product Compliance teams, primarily analysing product data from multiple sites and working with purchasing to obtain supplier compliance statements.

The applicant should have a scientific background and strong IT & administrative skills. Experience of ERP systems would be advantageous. If this is you, we would like you to help fulfil its mission to enable our customers to make the world healthier, cleaner and safer.

Responsibilities

• Analysis of product data
• Review of product compliance against pre-set criteria
• ERP system updates and data management
• Interaction with key stakeholders such as purchasing
• Communication with suppliers
• Effective collaboration and co-ordination of activities with fellow team members

Required Qualifications/Experience

• BS degree in a scientific discipline / strong experience of working in a scientific environment

Knowledge, Skills, Abilities​

• Excellent written and verbal communication skills. Ability to communicate clearly, succinctly and effectively in person, over the phone, on remote meetings and in writing
• Able to connect with all levels within the organisation
• Strong interpersonal skills including the ability to remain calm, professional and positive
• Strong IT skills relating to data analysis
• Ability to work as a member of a team in a fast-paced environment with moderated supervision
• Highly motivated, possessing strong organisational skills and able to prioritise multiple activities concurrently

This is an excellent opportunity to join a world leader in Life science and clinical research.

Full time working 37.5 hours per week, on site parking , on site canteen.

Apply now or call 01159599513 for further details

Your new role

• Greet visitors, issue ID badges, and direct them as per security protocols.
• Handle administrative calls, transfer them appropriately, and direct emergency calls to the Fire Control Centre.
• Distribute incoming correspondence and prepare outgoing communications.
• Maintain a safe and clean reception area.
• Perform various administrative tasks relevant to the role.
• Update and maintain information in Service systems and use MS applications for communication.
• Execute specific duties during building evacuations.
• Ensure tasks reflect the Service's Equality and Diversity policies.
• Comply with Data Protection and Information Security legislation.
• Adhere to Health and Safety policies.
• Undertake additional duties as directed by the Chief Fire and Rescue Officer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining a Tier 1 contractor working on a major water framework in the Midlands area. This high-profile and multi-accredited contractor has a strong pipeline of work in the water sector and their commitment to delivering an exceptional standard of work has positioned them as a leader within the industry. This organisation offers excellent opportunities to move into more leadership roles and, due to continued success, they are looking to onboard a Site Manager to work on water schemes in the Leicestershire area.

Your new role
As Site Manager, you will be based on sites in the Leicestershire area and your responsibilities will include:

• Managing direct labour and subcontractors
• Coordinating all day-to-day site operations
• Maintaining an accurate site diary
• Undertaking site audits and inspections
• Ensuring works are delivered safely, within budget and to specified quality.

What you'll need to succeed
In order to be successful, you will have:

• Previous experience in civil, mechanical and/or electrical works within the water industry
• CSCS, SMSTS and First Aid
• Proven successful experience in leading delivery teams
• Sound organisational and interpersonal skills

What you'll get in return
In return, you will receive:

• Starting salary of up to £60,000 (negotiable depending on experience)
• Company car or car allowance
• 24 days' annual leave (with the option to buy/sell more) plus statutory holidays
• Life assurance
• Matched pension contribution
• Fuel card and more.

What you need to do now
If you're interested in this role and meet the criteria above, apply now to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Please note - work sponsorship is not offered by this contractor.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A Live-in Nanny is needed by this wonderful family in Leicester, Leicestershire to help them in looking after their school-aged child. They have a happy, active, and curious school-aged child who will be the primary focus of care. With a separate housekeeper employed, the nanny will only need to handle light housekeeping duties, allowing more attention to be devoted to the child’s needs and development. Responsibilities include preparing meals for the child and ensuring his dietary needs are met. The family visits Spain and various cities across Europe and the nanny-housekeeper must be able to accompany them. All travel will be communicated in advance to ensure proper planning. They own a dog so someone pet-friendly is ideal but it is not a must. Someone who can drive and holds a full driving license is required and the family are happy to provide a car.

They prefer someone who is excellent with the English language. A valid first aid qualification is required for this position.

Working hours: Monday to Friday for 50 hours per week on a flexible schedule. Occasional babysitting and help during the weekend will be required with previous notice.

Accommodation: 2 Bedroom Annexe

Duties include:

making sure the child is up early in the morning
preparing healthy breakfast and snacks
washing and dressing their child
helping with homework
doing after school activities with the child
preparing recreational activities that will boost the child’s physical and mental development
messy play with the child
maintaining a clean and tidy environment for the child
doing arts and crafts
taking their child to parks and playgrounds
feeding the child and helping with the bedtime routine
The family seek someone who can start immediately.

To learn more about this Live-in Nanny role, please apply and a consultant will contact you with more information.

Job Type: Full Time, Permanent

Salary: £500 to £700 gross per week

Location: Leicester, Leicestershire

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Student Support Mentor

Location: The Grange Therapeutic School, Knossington, Oakham

Salary: £20,906.25 per annum

Hours: 37.5 hours per week, Monday to Friday 8.30am–4.30pm (4pm Friday)

Contract Permanent, Term Time only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Student Support Mentor to join our close-knit team at The Grange Therapeutic School located in Knossington, Oakham.

About the role

To support the pupils in and out of classes and at an 8-18 co-educational SEMH special school. Every day is different, and you will be supporting pupils in classrooms, around our school site and also on activities and trips as well as with vocational learning. It is the aim that every member of staff should have a positive impact on the lives of the pupils in our care.

Duties and Responsibilities

To support pupils in lessons and around our school grounds
To support pupils with activities on and offsite
To support teachers and instructors in the delivery of lessons and activities.
To be a part of promoting safeguarding and pupil welfare which is incumbent on all staff.
Managing and recording behaviour where appropriate.
Upkeep of the classroom environment including displays.
Liaising with tutors and family support.
Supporting behaviour management and student welfare – working 1:1 or in small groups when required.
Any other reasonable duties commensurate with role as directed by the Principal or their representative.
Qualifications Required

GCSE C/4 or above in English and Maths or equivalent.
Experience with young people
About us

The Grange Therapeutic School is an independent special school for young people aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as “Outstanding” by Ofsted.

We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression.

We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

We provide Education and Care across a number of schools and residential homes nationally. We welcome staff who share our commitment to help pupils experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Acorn Education is part of the Outcomes First Group.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

Proud member of the Disability Confident employer scheme

IT Technician based at Beauchamp College

Full-Time, Permanent

Grade 8, £27,717 - £30,066

Requirement to travel between Trust Academies

We have an exciting opportunity for an IT Technician to join our IT department, based at Beauchamp College, with travel to other Trust schools as required.

You will play a pivotal role in providing a first-class IT service contributing to high quality teaching and learning within our school. We are looking for a dedicated member of the team who will promote and uphold the values and ethos of the school and to act as a role model for our students.

Working with the ICT Helpdesk System, you will ensure that incidents and requests are prioritised appropriately maintaining communications with users until resolution. You will be responsible for providing high quality technical support and advice, escalating to the Senior ICT Technician where necessary. You will maintain hardware and test and install new software, ensuring licensing compliance.

If you have experience of working within a busy ICT environment and would like to join a team who is dedicated in supporting our school in delivering quality teaching and learning for every student then we look forward to receiving your application.

This is an excellent opportunity to join a growing Trust with staff benefits including over 23% employer pension contribution, Health Care/Salary Sacrifice Schemes for purchasing bikes, electrical equipment, gym memberships; electric car lease scheme, parking and more!

The successful candidate will have to meet the requirements of the person specification, job description and will be subject to an enhanced DBS check. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

If you have any queries regarding the vacancy or the application process, please contact Janine Matthews at HR@lionhearttrust.org.uk

HOW TO APPLY

Please complete the Lionheart Educational Trust application form by copy and pasting the link below into your browser:-

https://www.eteach.com/job/it-technician-1452615

Close Date: Monday 25th November 2024 – 9am

Interview Date: Thursday 28th November 2024

The Trust strives to be a diverse and inclusive place where all staff have a seat at the table: a seat to be free, a seat to inspire, a seat to challenge and a seat to succeed.

We currently have staff networks for staff who are Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bisexual, Trans, Queer + (LGBTQ+), staff who would describe their background as working class and staff with a disability.

The successful candidate will have to meet the requirements of the person specification, job description and will be subject to an enhanced DBS check. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification

** New Mercedes Sprinter or Ford van provided - fully insured at no cost to you**

Job title: Delivery Driver (self-employed)
Pay rate: Up to £118.80 per day
Shifts: Flexible shifts - working up to 6 days per week (9hrs per day)
Location: Lutterworth, LE17 4XN

We have a fantastic opportunity for you to join us in Lutterworth, LE17 4XN as a full-time, self-employed Delivery Driver. Be part of a hardworking logistics team delivering innovative and top-notch solutions!

Your pay rate and working hours as a Delivery Driver:

• Pay rate: Up to £118.80 per day
• Shift: Flexible shifts - working from 2 to 6 days per week (9hrs per day and at least 1 weekend day)
• Pay every 2 weeks

Some of the benefits you will receive working as a Delivery Driver:

• Immediate start
• New Mercedes Sprinter or Ford van provided - fully insured at no cost to you.
• Full training provided
• Fuel card and uniform provided
• No Sortation - all routes are pre-sequenced and pre-mapped.
• Regular work guaranteed with set hours
• Flexible rota
• Free parking is provided at the depot for personal cars
• Incentives available based on performance

Your role as a full-time Delivery Driver:

You will be required to deliver a first-class delivery experience to all customers, delivering approximately 80 drops per day in your first week, increasing week-on-week thereafter.

Manual handling is a major part of working as a Delivery Driver - you may be required to load your own van at the start of your shift.

Requirements as a full time Delivery Driver:

• You must be aged 21 or above
• You must have a full and valid UK driving licence for min 1 year
• We accept both manual and automatic licences
• You need to be self-employed
• Parcel delivery experiences is an added advantage

If you have a strong work ethic and want to be part of a hardworking logistics team, then apply today!

Challenge TRG is acting as an Employment Agency in relation to this vacancy.

Claims Team Leader
Locations: Leicester or Bexhill-on-Sea (Hybrid)

Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Setting and managing colleagues annual and monthly objectives, ensuring each colleagues receives a monthly 121 to address performance and offer support
  
• Ensuring that annual PDRs (performance development reviews) are conducted within timeframes expected by the business
  
• Managing all HR related issues in line with our best practices
  
• Supporting colleagues with monthly coaching and development plans and deliver effective monthly team meetings
  
• Ensuring colleagues are accurately reserved in-line with our reserving philosophy and ensuring payments are authorised in-line with our departmental SLA's
  
• Managing adherence to departmental work condition reporting and ensuring colleagues adhere to departmental SLA's
  

Skills we would love you to have

• Strong background/experience in leading and developing a team in an operational environment
  
• Track record of driving results and meeting/exceeding targets whilst keeping the customer at the heart of everything you do
  
• Good communication skills with strong attention to detail and committed to own self development as well as that of the team
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Examinations Manager
37 hours per week – 39 weeks per year (0.8559 fte) – permanent
Grade 8, Point 15-18: £27,717 – £30,066 per annum
Actual salary: £23,722 - £25,732 per annum
Start date: as soon as possible
As part of our continued growth, an exciting opportunity has arisen for a hardworking, organised and efficient examinations manager to join our team. This is a crucial role for the school involving managing all aspects of the school’s internal and external examination systems, as well as facilitating/assisting with the production and interpretation of school data.
As examinations manager, you will possess excellent literacy and numeracy skills, with keen attention to detail. Excellent communication skills are key as the role will involve liaising with, supporting and providing guidance to a wide range of people including senior leaders, other colleagues, exam invigilators, students and parents/carers on both a one-to-one basis and to larger audiences. You will need to be calm, caring, approachable and firm when necessary, with the ability to work under pressure and to use your own initiative. As part of the role it is anticipated that you will be flexible, working additional hours during peak examination times and results days to support our staff and students.
The ideal candidate will have proven experience of planning, organising and administering examinations, ensuring that they are conducted smoothly, efficiently and above all adhering to all relevant exam body regulations. You will also need to be confident organising exam invigilators, including timetabling, allocation of work, training and ensuring that the most up to date information from exam boards is provided to them.
With over 700 students on roll, the school is at the heart of the local community, serving families in Ibstock and the surrounding villages of North-West Leicestershire.
LiFE Multi Academy Trust is committed to safeguarding and promoting the welfare of students and expects all staff and volunteers to share this commitment. All offers of employment will be subject to a DBS check and an online search.
Closing date: 9.00 am on Thursday 28 November 2024
Interviews: date to be confirmed
Please visit our website for more information and application details.
For any enquiries, please email or call the school

SEN Teaching AssistantStokes Wood Primary School is seeking to employ a caring, highly motivated and skilled Teaching Assistant/Key Worker to support a Year 5 pupil with ASD and other learning and physical difficulties, to start ASAP
(initially a fixed term contract until 31st August 2025).Stokes Wood is a caring school which recognises the individual needs of each pupil and seeks to ensure that every pupil achieves their full potential.We welcome applicants who share our ethos, who are passionate about improving outcomes for children, who are able to work as part of a hard working and supportive team and who strive to improve standards in all areas of school life. Applicants should have excellent communication skills, considerable experience of working with pupils with language and communication difficulties and be able to empathise with and be supportive to both pupils, staff and parents about the difficulties they face. Stokes Wood is committed to safeguarding and promoting the welfare of children, applicants must be willing to undergo an enhanced DBS check, and references will be sought from previous employers. If you are interested in this post, please submit an application, detailing your suitability for the role.
Interview Date before Christmas

JOB TITLE: Field Sales Manager
LOCATION: Leicester
SALARY: £60,000 basic (£90,000 OTE + £6K car allowance or company car)
CONTRACT TYPE: Permanent

The COMPANY
Our client is a very well-established nationwide provider of business-critical services to thousands of organisations all over the UK. They are currently looking for an experienced Field Sales Manager to oversee Field Sales Executives in the Southeast of the country.

The ROLE
The successful Field Sales Manager will be required to do the following:

* People management of a Field Sales team across a defined geographical area.
* To be responsible for all recruitment, inductions, and sales training for all members of the team.
* Total responsibility for a team of Field Sales Consultants and their on-going development and performance management.
* Ensure team members are skilful in the application of self-generated new business and closing appointments to increase sales.
* The Field Sales Manager will conduct a quarterly one-on-one review with all Field Sales Executives to ensure effective communication, to understand training and development needs, and to provide insight for the improvement of sales and activity performance

The CANDIDATE
Our client is looking for strong Regional Sales Managers with the following experience and attributes:

* Significant experience of leading a team of field salespeople in a business-to-business environment.
* Great leadership skills, always seeking to bring out the best in others.
* Proven ability to sell to different audiences including business owners, directors, and HR Managers.
* Demonstrative ability to drive and motivate team members to perform their jobs well and generates high employee morale and satisfaction.
* A complete understanding of the sales and business development process, strong commercial acumen, with experience and a proven track record in winning new business and retaining customers.

INCAL1

ALTERNATIVE JOB TITLES: Field Sales Manager, Business Development Manager, Regional Sales Manager, Sales Manager, Sales Director, Field Sales Manager, Senior Field Sales Executive, Sales, Area Sales Manager, Area Manager, Business Development Director.

This role is commutable from:

Leicester
Derby
Peterborough
Birmingham
Coventry
Nottingham


Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Business Development Manager, Sales Manager, Field Sales Manager, Senior Field Sales Executive, Sales, Area Sales Manager, Area Manager, Business Development Director.

Aftersales Team Leader - Hinckley

Location: Hinckley
Salary: Salary: £30,000
Working Hours: 38.5 Hour Contract * 5 Days a Week * Mon 9am-6pm * Tues-Fri 10am-6pm

OC19179

We are recruiting for an experienced An Aftersales Team Leader for our clients contact centre in Hinckley.

This is a exiting opportunity for An Aftersales Team Leaderto join a modern contact centre great team and site that offers training & promotion opportunities.

For this An Aftersales Team Leader opportunity you must have experience within customer service, ideally over phone and email

We are the UK's fastest growing, independently owned Used Car Supermarket. Having a vast amount of experience within the industry and having an excellent selection of used cars to suit every need and budget, we are all about keeping customers happy by offering an excellent customer service.

A fast paced and vibrant atmosphere, backed up with a strong support team to train and develop you in your long and lucrative career.

The successful candidate should have excellent PC and telephone skills, be able to build relationships with a wide range of people, whilst resolving any issue that comes their way.

The role -

• The successful candidate will be responsible for overseeing the day-to-day operations of the aftersales department
• Ensure excellent customer service
• Maximise team efficiency
• Respond to post sale customer enquires
• Aid in the team resolving issue promptly
• Deal with any customer complaints
• Interpreting customer concerns and comments
• Liaising with customers and keeping them updated
• Advising customers on how to resolve issues with their vehicles
• Ensure customer expectations and requirements are identified, and successfully managed to gain a high standard of customer satisfaction

The Person -

• Candidates must have experience of delivering high levels of customer satisfaction in a very busy and demanding environment. Motor trade experience is desirable.
• People focused with the confidence and personality to develop long term customer relationships.
• Possess excellent communication skills with the ability to explain complex information accurately and concisely.
• Customer focused - able to identify and tackle critical issues. Be willing to find solutions and be prepared to maintain a positive customer experience.
• Able to work with defined processes and guidelines and have good core administration skills.
• Able to undertake new tasks and use initiative to support aftersales team.
• Results focused, you will be resilient and overcome obstacles to success and to learn from feedback.
• A good technical awareness or understanding of vehicles and components is desirable.

*Motor trade experience desirable

Working Pattern -

• 38.5 Hour Contract * 5 Days a Week * Mon 9am-6pm * Tues-Fri 10am-6pm

If you have any further questions then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDAS

Octane Reference:

Consultant: Billy Olivier

ctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.