Total 209 job vacancies in PLYMOUTH, PL6 8DH

PRIMARY DUTIES & AREAS OF RESPONSIBILITY Register new patients on iPMS (Information Patient Management System), ensuring double registration does not occur. Maintain out-patient follow-up waiting lists. Ensure that all referrals are put onto iPMS following the guidelines set out in the Trusts Access Policy. Ensure Choose and Book patients are correctly appointed on iPMS and send confirmation letters to the patient. Prepare hospital notes for clinics in line with Trust Waiting List and Directorate Policies. Invite new patients in chronological order for clinical outpatient sessions in conjunction with clinicians booking rules. Book follow-up appointments in chronological order for clinical outpatient sessions in conjunction with clinicians booking rules. Book follow-up appointments that have been requested by wards/medical secretaries in line with the follow-up waiting list procedures. As required, telephone patients with urgent/last minute appointments. Receive and deal with confidential telephone enquiries from patients. Be able to handle patient complaints. Take appropriate actions when clinic capacity alters, e.g. cancellations, over-bookings etc. Notify appropriate out-patient staff of changes/cancellations to clinics. Follow procedures for: requesting case notes, organising contents of case notes, requesting and printing clinic attendance lists. Ensure all case notes arriving into and departing from the department are traced on iPMS. Reception for the out-patient clinics. Book follow-up appointments when instructed to do so by the consultant or place on follow-up waiting list. To ensure there is adequate stationery and request supplies with relevant admin personnel. To assist the line manager in training other members of staff, as requested and able to cover opposing areas if requested by line manager. To carry out any other clerical duties as determined by the line manager. Work within the framework of the Trusts Waiting List Policy and Access Policy notifying the line manager of relevant issues in a timely manner. COMMUNICATIONS & WORKING RELATIONSHIPS Receive and deal with confidential and sensitive telephone enquiries from patients. Be able to handle patient complaints. Liaise with various departments and professionals within the hospital and outside agencies via verbal and written communication. To be a team member within the office and able to multi skill within the various areas. To work closely with other admin and clerical staff within the division. WORKING CONDITIONS Communicating with distressed patients and/or parents/carers of patients, ensuring relevant information is obtained and forwarded to consultant(s)/team and/or secretary in a timely manner. Able to communicate sympathetically with parents/carers of children with terminal illnesses. Extra care taken in ensuring confidential information is given to legal guardian of patient only. Able to maintain concentration on task during periods of interruption. OTHER 1. Requirement to exert physical effort when dealing with vast quantities of notes and X-rays. 2. Sitting in a restricted position for long periods of time and working in cramped conditions. 3. Exceptionally busy and stressful workload.

Book all appointment/clinic lists for Day Assessment, via waiting lists following the APNs. You will be responsible for admitting all inpatients onto IPM. Deal with all department phone enquiries under the supervision of clinical staff. Cover reception duties including making sure all outcomes are completed for all clinics. Printing front sheets and labels for all new and follow up patients as required. Ensure availability of case notes for all admissions. Obtaining notes from other departments using computerised tracing system Tracing of notes in and out of ward using the computerised tracing system File all notes following the APN before they leave the department. Making sure all ward diaries are kept up to date and ordered in time. Liaising with other departments and secretaries regarding referrals, appointments, investigations to be arranged and updating IPM as per Trust Policy. (NB referrals and investigations should be delivered or phoned through and not put in post). Print off clinic lists and prepare notes as required with outcome sheets as needed. Entering and processing admissions into the ward diary for waiting list admissions and general booked admissions. Keep ward desk area tidy and free of clutter. Keep the ward office tidy and stationery replenished, distribute and redirect mail. General use of the VDU for clerical and identification purposes. Photocopying when required. Distribution of post and re-directing of mail. Liasing with Post Room staff for collection or urgent specimens. Work closely with medical staff and with other members of the disciplinary team. To integrate into the departmental team and be able to relate to patients and their families as well as work colleagues. Cover during annual leave and sickness as and when required and cover maternity reception as rostered. To undertake any additional training required to fulfil the role in line with service development. Other duties, which may be allocated by the Ward Manager or Service Line Manager Ensuring notes are available and prepped for clinics in good time Entering new and follow up waiting lists and appointments onto iPM Sending out outpatient appointment notification letters as needed. Ensure theatre lists for elective LSCS and ERPOC are generated in good time and maintain the LSCS waiting list by liaising with clinical staff daily. Make sure maternity reception have a daily copy of the section lists. Ensure blood bank have received a copy of the Anti D list the day before the clinic to ensure drug available in time. Ensure all data quality issues are dealt with swiftly under management supervision. You will need to be able to prioritise you workload on a daily basis and work professionally within a busy environment.

Social workers primarily work with people in complex situations. Complex is defined as - unpredictable or ambiguous situations where the person may be resistant, coerced or a significant risk to self and others. These situations are often time-consuming owing to the multiple factors that have led the person to becoming socially excluded. Decisions require proportionality and analysis of many different views and factors, such as psychological, biological, legal, environmental and economical. Livewell Southwest is fully committed to an integrated health and social care workforce which operates a shared skills model, whilst adhering to the core principles of the social work profession. MAIN DUTIES/RESPONSIBILITIES Responsibility for People Management Supervise and/or train students and Band 5 colleagues as and when required to ensure their practice is safe and professional. Provide supervision on a 1:1 basis or through peer supervision as and when required to ensure practice is safe and professional. Support the delivery of induction training for new staff within the service as and when required to ensure practice is safe and professional. Responsibility for financial and/or physical resources Responsibility for the occasional short-term security of a persons cash, legal documentation or valuable items (e.g. house keys) until they can be securely deposited. Duty to consider best value option when planning for peoples care and support. Responsibility for administration Plan and organise day-to-day work using an online calendar, recording systems, and workload management tools (that are available on the intranet) in accordance with departmental guidelines. Ensure records are timely, kept up-to-date, accurate and used in accordance with the GDPR and organisational guidelines. Have a good understanding of the various computer programmes essential for the completion of daily work, such as Microsoft office. Arrange and plan meetings with colleagues and/or people who use services and be willing to chair them if required. Responsibility for people who use our services Maintain contact with people who use our services either face-to-face, telephone or assistive technology such as video links and conference calls. Design, implement and review care and support plans, which may involve the input of other professionals /disciplines. Work to a number of protocols/procedures such as lone working, risk management and health and safety. Complete carers assessments and seek feedback from people who use the service. Learning some basic clinical skills to enable the undertaking of holistic assessments and liaison with the multi-disciplinary team. Take an asset-based approach, including signposting to universal services, advice and information and considering the persons links and integration with their community and services such as advocacy. Duty of candour and supporting people to make complaints if they wish too. Responsibility for implementation of policy and/or service developments Contribute ideas (and advocate on behalf of the people who use our services) towards the development and implementation of policies and/or services. Work in other teams and across the organisation in order to support organisational demands and pressures. Represent the team/organisation on planning or developmental groups as and when required. A flexible and adaptable approach to organisational change. Other Responsibilities Correct use of computer hardware/software; security; processing and generating information; creating, updating and maintaining information databases. Awareness of current social care research trends and to take part in development activities, such as Safeguarding Adult Reviews. COMMUNICATIONS AND RELATIONSHIPS Maintain positive working relationships and communicate clearly with team colleagues, line manager, other professionals, people who use our service and their families/carers which may include highly sensitive issues. Listen to and work in partnership with the people who use our services and families and carers. Maintain professional conduct and communicate clearly when faced with competing demands and in situations that are potentially highly emotive, such as being challenged by families or other professionals. Present evidence-based decisions and judgements about potentially complex/ ambiguous situations in a manner fit for the audience. This includes writing court reports, explaining legal requirements to people and their families and projecting social work values in a multi-disciplinary setting. PHYSICAL AND EMOTIONAL DEMANDS OF THE JOB Travel between different offices to attend meetings. Visit people at home, community setting (e.g. café), hospital, care home or prison. Visiting people in their own homes may be prejudicial to health and wellbeing. Some visits may be out of county and on occasion may require an overnight stay. Protective equipment may be required such as gloves and facemask in certain settings. Sitting at a computer either in office or remote working (refer to DSE policy). Take pro-active steps to maintain self-care and resilience (e.g. through the use of supervision, occupational health services etc.) ADDITIONAL INFORMATION FOR ALL POSTS The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action. Risk Management In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk. Health and Safety at Work You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department. You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities. You will be notified where your post carries a requirement for immunisation. You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS). Infection Control Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office). Safeguarding Children and Adults All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training. Research For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects. Sustainability and climate change All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. In particular this may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction. Other This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting. The Working Time Regulations apply to all employees of Livewell Southwest. In particular, Livewell Southwest will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

General Effectively plan tasks and activities, considering changing workload/priorities and interruptions. Represent the department in a professional manner by communicating analytical and statistical information to non-analytical professionals. Represent the department at appropriate meetings. Work collaboratively with the departments management team to ensure timely and accurate data submissions. Manage ones own time whilst working within defined operational policies to best deliver against the operational and strategic aims of the department, undertaking complex statistical analysis where accuracy and attention to detail is required. Supporting the implementation of improvement initiatives may require working outside of normal working hours. The role may require participation in an out of hours on call rota in the future. Request guidance from the Technical Services Team Managers if unclear as to the correct course of action and escalate issues as appropriate. Advanced IT literacy and keyboard skills are essential for this role and the post holder must be comfortable working for extended periods at their desk and workstation for up to 8 hours a day. Prolonged periods of concentration are required. The role will require a mix of remote and onsite working at various locations supported by the D&I Service. Continual Development To continue to develop and learn improvement techniques and skills. To maintain personal and professional development to meet the changing demands of the post. This may require undertaking qualifications that are not already specified. To contribute to the development of the D&I service through the sharing of best practice, knowledge and skills, including ITIL standards. To keep knowledge current on relevant Acts and Trust policies in relation to Data Protection, Confidentiality, Freedom of Information Any other duties as directed by the Technical Team Managers. Communications & working relationships This post involves communication and liaison with all levels of staff and IM&T users, both within the Trust and elsewhere in the NHS. It also involves communication and liaison with IM&T Department staff, external organisations and other agencies. Communicate via MS Teams, the telephone or email in a calm, patient and tactful, diplomatic and sympathetic manner, even when some callers are frustrated or annoyed with an IT issue. Maintain a high standard of professional behaviour and continually work towards the improved and effective operation of the D&I Service. Build and sustain good relations and effective communications whilst maintaining an efficient and pleasant manner. Act and communicate in a positive manner that reflects well on the D&I Service and the organisation. Work collaboratively with all teams across the D&I Service.

Clinical Demonstrate advanced empathetic interpersonal and communication skills in dealing with patients and carers through the various patient pathway from the point of diagnosis. Demonstrate advanced practice in holistic assessment, planning, implementation and evaluation of patient care within their own speciality. This will necessitate high levels of autonomy and advocacy. Demonstrate advanced knowledge, skills and innovative practice in relevant specialist area. Promote clinical excellence. Demonstrate continual evaluation of practice, making agreed changes and evaluating their impact. Assess and monitor risk in own and others practice acting on the results thereby ensuring safe delivery of care. Work as an autonomous expert/advanced practitioner. Work within the Nursing + Midwifery Council (NMC) Code, Standards of Practice and Behaviour for Nurses and Midwives Education / Training In conjunction with the multidisciplinary team, ensure that information provided to health professionals and patients is representative of research based recommendations and are within the National Standards Frameworks where appropriate. To develop appropriate information systems and ensure documentation systems are in place to assist in high-level delivery of care. Promote the services provided at the Trust through attendance at conferences, published papers and via patient-facing media.

Work with a range of clinical and non-clinical staff within the Cardiology Service Line. Provide and receive complex information about patient care and interpret instruction to relay to varying recipients specific to clinical referrals or clinical results. The post holder is expected to liaise with the Cardiology Consultant body to ensure appropriate navigation through specific referral pathways. To have a good knowledge and understanding of DRSS and UHPNT referral processes, and referral targets matching outlined NICE guidelines (specific to Heart Failure). To understand basic medical terminology relating to Arrhythmia, Heart Failure and Congenital to enable timely and accurate relaying of information, To work closely with other team members when chasing outstanding actions and processes, ensuring strong and clear communication throughout. Following up and tracking outcomes of requests and acting on these in a timely, appropriate manner. Provide basic advice and refer on or sign-post to other sources of support. Co-ordinate and organise reviews as required and to exchange that information clearly and concisely dealing with anxiety, cultural or language difficulties. Plan and organise complex programmes for co-ordination of patient pathway. Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit. To ensure that high standards of documentation and care planning for patients are maintained. The post holder is expected to liaise with the Cardiology Consultant body to ensure appropriate timely review of diagnostic test reports. Provide and receive complex information about patient care and interpret instruction to relay to varying recipients specific to clinical referrals or clinical results. To have a good knowledge and understanding of Imaging booking and reporting software and processes. To work closely with other team members when chasing outstanding actions and processes, ensuring strong and clear communication throughout. Ensure accurate data is rapidly captured and recorded to meet the standards of the management of patients, and to fulfil the relevant information requirements. Create databases to collect and monitor information, maintain and update. Facilitate collection and analysis of data by collating information via various electronic systems and face to face contact with members of the relevant Clinical or Service Line management bodies. To be proficient in the use of CRIS, CVIS and iPM systems. Works closely to develop good working relationships with Imaging Team, Fast Track Co-ordinators, Secretaries, nurses, consultants and the wider Cardiology Service Line. Develop appropriate systems to manage their own workload. Operates on their own initiative whilst bearing the overall directorate aims and responsibilities. To ensure that a clear understanding is obtained surrounding data quality, data protection, patient information management systems (iPM) and be able to work within these guidelines at all times. Ordering patient information and updating as necessary. Assist with teaching and educating other members of staff. Ensuring that patient experience remains the focal point for service improvement. Achieving UHPNT specific targets relating to referral triage, Referral to Treatment, DM01 diagnostic targets and governance processes/protocols.

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Package

• £29,079 FTE (44 hours)
• 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
• Invest: Grow with Us store management training programme
• Contributable Company pension scheme
• Staff uniform
• 10% store discount

Employee benefits

MyHB employee benefits platform with access to:

• Retail and leisure discounts plus hundreds more
• Free Financial Advice
• Bank your savings into an ISA
• 24/7 confidential counselling and advice line
• Low cost voluntary insured health plans

Job Overview

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Minimum Criteria To Apply

• Experience supervising others in a fast-moving retail or hospitality environment
• Demonstrate the following competencies:
  • Prioritise and organise work
  • Customer focus
  • Communicate effectively
  • Direct and supervise work

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.

Homecare Administration To co-ordinate Homecare processes in accordance with Standard Operating Procedures, safe working systems, and the legal framework for the Supply of Medicines. To maintain the EMIS drug files for prices, removal of out of use templates, contract reference maintenance and contract pricing. To manage new drug file requests To ensure SOPs and Forms are regularly updated on Q-Pulse and to notify staff of changes. To manage/support the appropriate electronic archiving of Homecare documentation. To help with patient transitions when new contracts are awarded. To manage the complaints and incidents process and distribute prior to PPSA meetings. To manage IV Antimicrobial referrals. To support the Lead and Senior Pharmacy Technicians with reporting into relevant quality management systems. To manage/support the daily Homecare Team huddle and attend other relevant huddles. To manage the generic email and efficiently and effectively resolve queries. To support the investigation of Datix, and the reporting of deviations. To manage/support with Quality Improvement projects. To support with Homecare 'Key Performance Indicator (KPIs) reports and databases. To support with patient/clinic queries and to escalate when necessary. To update the exception database when required. To support financial improvement work. To undertake relevant line management duties such as 1:1s, absence management and appraisals. To support with the training of relevant staff. To support management of BlueTeq compliance and the audit tool for Homecare. To ensure that IVIG Databases are updated when Homecare prescriptions have been received. PPSA and Homecare Providers To arrange the onboarding of new medications on Homecare and introduction meetings between the Homecare provider and therapy area. To arrange Homecare provider Service Review Meetings. Monthly for the first 6 months, and then quarterly for established therapies. To arrange urgent Service Review Meetings if a service is not fulfilling its obligations. To participate in regional face-to-face and MS Teams meetings and bi-monthly conference calls with the Peninsula Purchasing Supply Alliance (PPSA). To participate in contract re-tenders. Prescription Management To supervise the prescription management workflow. To support the building, authorisation and distribution of patient specific order prescriptions by the most appropriate methods. To assist the team in the introduction and use of E-Sign (e-Rx). Invoicing To support the various statements of accounts that are received from each Homecare provider in a timely manner and the updating of the statements to accurately reflect the status of debt. To manage/support the download and appropriate storage of invoices from portals and emails To manage the matching and price checking of invoices against Homecare prescriptions. To manage/support the payment of invoices and the resolution of queries. To ensure all due invoices have been passed for payment by month end unless in query. To chase any missing invoices before month end. To manage/support the prompt resolution of credits that have been issued by the Homecare suppliers. Training To attend relevant manager courses. Participate in the PWDS Screening competency when the opportunity arises. Train new members of staff.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY 1. To assist the Advanced Specialist Pharmacist Clinical Trials in ensuring that the documentation, processes and procedures for the handling of IMPs within the pharmacy department meet the relevant current UK and European legislation, ICH GCP guidelines and GMP principles required by the Medicines and Healthcare Regulatory Authority (MHRA), National Patient Safety Alerting System (NPSAS), Regional Pharmaceutical Quality Assurance Services and relevant clinical trial sponsors. 2. To assist in co-ordinating the pharmaceutical input into the setting-up, design and running of clinical trials at the UHPNT. This will involve close liaison with pharmacy, nursing, and medical staff and R&D department. 3. To act as the deputy to the lead pharmacist for the provision of IMPs for all active clinical trials. 4. To support in the critical review of clinical trial protocols on their impact on pharmacy, e.g. packaging, labelling and documentation, incorporating further comments from appropriate specialist clinical and production services pharmacists where required. 5. To assist the Pharmacy Clinical Trials Team in producing and checking costings for clinical trials where necessary. 6. To assist with the raising, completion and implementation of all relevant IMP and NIMP documents, controlled procedures, feasibility assessments, prescriptions, dispensing procedures, accountability logs, and stock management records. 7. To ensure appropriate use of IMPs within the pharmacy and support in the production and maintenance of dispensing procedures for all CTIMPs. 8. To provide written instructions and training for pharmacy staff on how to dispense, label, check, handle the IMPs, and perform code-breaks. 9. To assist with training and accreditation of pharmacy staff for clinical trials. 10. To liaise with the pharmacy clinical trials team to assess the impact of substantial amendments on local trial documentation. 11. To accurately screen, dispense, check prescriptions and counsel patients regarding their medication as required in accordance with the particular study protocol, chemotherapy prescriptions produced on both the electronic prescribing system and paper templates. 12. To supervise the initial check and preparation of IMPs and NIMPs for all active clinical trials. To undertake the final check for these products made under section 37 exemption of the Medicines for Human Use (Clinical Trials) Regulation 2004 taking responsibility for the final release of medicinal products to patients including Intrathecal products. 13. To support the pharmacy investigations into study issues and incidents involving IMP, ensuring appropriate documentation and completion of any actions. 14. To maintain a good working relationship with sponsors, monitors, the R&D department, auditors and regulatory authorities. 15. To ensure that the confidentiality and security of information and data about study subjects and clinical trial studies are maintained and respected. 16. To undertake and maintain a record of personal Continuing Professional Development (CPD). 17. To ensure medicines are prescribed and administered in line with local and national policies, and within the legal framework. 18. To provide day-to-day supervision and support to the pharmacy clinical trials staff and rotational pharmacists working in the Pharmacy Clinical Trials. 19. To coordinate with the Clinical Trials Specialist Assistant Technical Officer the daily workload of injectable IMPs and NIMPs to the wards and departments taking clinical priority and the capacity plan for the unit into account. 20. To be on the Trust register for the release of intrathecal chemotherapy from the pharmacy department according to relevant Department of Health guidelines and local Trust policy. 21. To ensure that safe and effective systems of work are followed within the unit in compliance with the COSHH (1988) Regulations. 22. To undertake audits and engage with Quality Improvement and practice research projects. Education and Training 23. Design and participate in training programmes for pharmacy, medical and nursing staff, where necessary. 24. Technical supervision and mentoring of other members of ward-based staff, including pharmacists, technicians, pharmacy support assistants and undergraduate students. 25. Provide competency based assessment of junior pharmacists, trainee pharmacists and pharmacy technicians and pharmacy support assistants using work-based assessment tools. 26. Train trainee pharmacists in aspects of technical and clinical pharmacy practice to meet the General Pharmaceutical Councils competency requirements, acting as an accredited educational supervisor if required.

senior sous chef | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. with over 165 restaurants, we are looking for a senior sous chef to join us on our continuous journey to nourish us all from bowl, to soul

the role |

as a senior sous chef you’ll be an inspirational leader, creating a positive environment for your team + guests. you will support in continuous coaching + developing your team to be the best they can be whilst driving your restaurant performance and deliver amazing results

if you |

• focus on creating a positive environment where your team feel cared for + listened to, celebrating successes. prioritising nurturing + developing talent within your team, role modelling a coaching culture within the management team
• are dedicated to ensuring an excellent guest experience, ensuring every dish is prepared to exceptional standards whether through your own efforts or by equipping your team with the necessary skills and mindset
• are experienced in ensuring your kitchen’s food, health and safety standards are spotless, understanding the financial performance of a kitchen including gross profit, stock control + labour costs, spotting opportunities and proactively either as a head chef or senior sous chef
• are focused on building a coaching culture within your team, working with your head chef to build a strong team from recruitment + ongoing development. committed to fostering personal + professional growth within your team
• a forward-thinking problem solver, able to think on your feet and make quick decisions

what we look for |

• a head chef or senior sous chef with experience leading a kitchen team, driving performance through positive behaviour + actions in a fast paced + complex environment
• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported
• experienced in ensuring your kitchen’s food, health and safety standards are spotless
• experienced in understanding the financial performance of a kitchen including gp and stock control
• experienced in managing the labour cost of your team, reacting to changing demands where necessary
• an individual who leads to inspire and engage their team to nourish + flourish in their role and career
• passionate about creating an inclusive environment where your team feel respected + that they belong
• a forward-thinking problem solver, able to think on your feet and make quick decisions

wok’s in it for you |

• bonus scheme – up to £3,000 a year bonus opportunity
• share of the tips
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• be the first to experience our brand-new menus
• dry-cleaned chef whites provided every shift
• wagamama parties throughout the year with vip guests
• be known nationwide as a wok star – our national recognition programme

in addition to this, we offer all the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Job Title: Senior Business Improvement Specialist
Location: Plymouth, Devon
Compensation: £49,943 + Benefits
Role Type: Full time / Permanent
Role ID: SF59924

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Business Improvement Specialist at our Devonport Royal Dockyard site.

The role:
As a Senior Business Improvement Specialist, you'll have a role that's out of the ordinary. You will form a key role within an energetic and diverse team working to challenging timescales to deliver transformation projects/programmes in different functions and sectors across defence in the UK.

Day-to-day:
You'll have project management focus with a level of responsibility for ensuring projects meet objectives to the correct quality, on time and on budget by applying structured processes and governance to achieve specific objectives.

• Defining and scoping of process improvement projects within the function, and work with specialists and leads to implement improvement plans.
• Analysing business, unit and department process performance, assemble and publish performance reports including providing a commentary on variations and achievements including diagnosing issues and identifying improvement opportunities.
• Leading project activities and day to day management of the projects. Applying a structured approach and process, ensuring the team use the correct tools and techniques to deliver project(s) through the lifecycle.
• Establishing trusting relationships with the business's key leaders and stakeholders, to ensure that there is a free flow of ideas, information and coordinated activity across the project/programme.
• Undertaking of complex and non-routine assignments with minimal supervision and provide support to more junior roles.

This role is full time 35, hours per week and is based on site at Devonport Royal Dockyard.

Essential experience of the Senior Business Improvement Specialist:

• Experience and understanding of project management (preferably PMQ) and the delivery of projects.
• Experience in project management with knowledge of related disciplines e.g. change management and lean working.
• Knowledge and understanding of organisational change models such as Kotter's, Lewin's, 7-S Model, nudge theory etc.
• Experience of analysis of data to provide useful information and insights including performance against plan.
• Ability to work well with small teams as well as a wider groups of stakeholders. Fostering teamwork and collaboration.

Qualifications for the Senior Business Improvement Specialist:

• Qualified to a degree level or be able to demonstrate a career-based knowledge and experience

Must hold one of the following:

• APM Project Management Qualification (PMQ)
• APMG Change Management Foundation
• Lean Six Sigma Green Belt

Security Clearance:
The successful candidate must be able to achieve and maintain Baseline Personnel Security Standard (BPSS) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer:

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International:
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 30/10/2024

#BABDESTNUC

Proud member of the Disability Confident employer scheme

Job Title: Senior Civil and Structural Engineer
Location: Plymouth, Devon
Compensation: £49,943.00 - £55,870.00 dependent upon experience + Benefits
Role Type: Full time / Permanent
Role ID: SF59952

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Civil and Structural Engineer at our Devonport Royal Dockyard site.

The role
As a Senior Civil and Structural Engineer you'll have a role that's out of the ordinary. You'll be specialising in life extension of the facilities, through life maintenance and reference design.

Day to day, you'll be responsible for all technical aspects of through life management of the infrastructure across Devonport Royal Dockyard to ensure the wide range of facilities are operational and fit for purpose.

• Undertaking design and analysis of civil structures.
• Undertaking site work and inspections of assets.
• General knowledge of structural behaviour and design intent/function of assets.
• Liaising with plant manages and facility operators to facility inspections.
• Preparing technical scopes and specifications and provide intelligent customer role.

This role is full time, working 35 hours per week and provides hybrid working arrangements with 2 days in the office/onsite and 3 days working from home.

Essential experience of the Senior Civil and Structural Engineer:

• A sound understanding civil structures.
• Knowledge of common defect types applicable to civil structures.
• You need to possess good interpersonal skills and be able to communicate effectively with others, including internal stakeholders and customers.
• Self-motivated and ability to deliver to a scheduled deadline.
• A willingness to adapt and learn.

Qualifications for the Senior Civil and Structural Engineer:

• You'll be either educated to degree level in civil, structural or related engineering discipline, or hold a level 4/5 STEM qualification (HNC/HND) with substantial relevant experience.
• Chartered or near Chartered Engineer with a relevant institution (ICE or IStructE).

Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK.

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 19/11/2024

#IND-ENG #BABDESTNUC

Proud member of the Disability Confident employer scheme

LGV Driver (C+E/Class 1) - Day Shift - Plymouth

£18.29 - £22.54 hourly rate plus great benefits (£18.29/hr base rate plus £1.48/hr unsocial shift allowance between 7pm - 3am and £2.77/hr weekend shift allowance)

5 over 7 days including weekends. Full-time. Permanent

Day shift - start times between 03:30am and 07:30am

Plymouth LSC, Newnham Ind Est, Bell Close, Plympton, PL7 4JH

Our driver contracts are for 40 hours, worked over 5 days. Drivers will be expected to work over these hours to meet the needs of the operation, all additional hours worked will be paid, along with any appropriate premiums.

We're looking for LGV drivers to join our team in Plymouth.

As a Co-op driver you'll transport products safely from the distribution centre to stores in our communities, helping to offload stock into the store when you arrive. You'll help keep our customers happy by making sure products are delivered to stores at the right time, and in return we'll provide you with a safe, supportive work environment that offers real work/life balance, as well as a very competitive salary and benefits package.

Why Co-op?

• a competitive salary, with additional weekend and unsocial shift allowances
• 30 days holiday inclusive of bank holidays (rising in line with service)
• a pension with up to 10% employer contributions
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
• discounts on other Co-op products and services
• paid CPC and digital tachograph card renewal and driver medical costs covered
• career progression - lots of opportunities to build a career in logistics
• Co-op culture - colleague wellbeing and safety are our highest priorities
  

What you'll do

• deliver stock from the DC to stores in the region in a safe, professional and cost effective way
• drive safely, obeying the rules of the road and following the correct Co-op procedures
• positively represent the Co-op out on the road at all times
• treat other road users and pedestrians with respect
• provide an efficient and supportive delivery service, helping to offload stock into stores
• make every effort to deliver stock safely despite the weather conditions
  

This role would suit people who have

• a C+E category (Class 1) LGV drivers licence OR a C category (Class 2) LGV drivers licence
• previous experience as a driver (particularly long-distance commercial deliveries)
• good service skills with the ability to represent Co-op positively on the road
• the ability to work positively with Co-op customers and colleagues
• great organisation and time management skills
  

Building an inclusive work environment
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

VAN DRIVER SERVICE TECHNICIAN

Job Role - Van Driver Service Technician
Location - Plymouth, PL7
Pay Rate - £13.24 PAYE + overtime available
Temp-Perm

Are you a compassionate, reliable, and technically minded individual who wants to make a real difference in people's lives?

We are looking for a Van Driver & Service Technician to deliver and install oxygen equipment in the homes of vulnerable individuals across the Plymouth area & parts of North Cornwall. This is more than just a driving job - it's an opportunity to provide essential support to those who need it most and meet some wonderful people along the way!

The role involves driving a van to multiple locations, you will be responsible for delivering gas canisters to vulnerable people's homes and installing and servicing home breathing apparatus. You will be required to move the oxygen canisters from the van into people's home, therefore heavy lifting will be required.

About you:
The ideal candidate will hold a full UK category B driving licence with no more than 3 points.
Experience in a similar delivery or service technician role is preferred but not essential - full training will be provided.
Strong communication and interpersonal skills, with the ability to explain technical information clearly and empathetically.
Basic mechanical or electrical skills are an advantage.
Ability to manage time effectively and work independently.
A caring and professional attitude, with a commitment to supporting vulnerable individuals.

An enhanced DBS check is required for this role.

If you would like to know more please contact us and speak to Rebecca.