Total 523 Administrative / Clerical job vacancies in AgeCare London

We have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice Working for WILLESDEN COUNTY COURT This is a full-time temporary role for an ongoing 6 months with a view to extending the contract further. The responsibilities of the role will include:

this court is responsible for handling appeals against decisions relating to:

• Types of civil case dealt with in the County Court include:

  • Businesses trying to recover money they are owed;
  • Individuals seeking compensation for injuries;
  • Landowners seeking orders that will prevent trespass.
  • Personal debt

Duties:

• Court Clerking which will be a mixture of face-to-face hearings and also via Microsoft teams.
• Working with judges, preparing their documents for cases which are to be either face to face or on Microsoft teams.
• Processing Court orders, liasing with parties within the court
• Will be a mixture of processing work and court clerking
• Scanning documents and transferring files
• Liaising with members of the judiciary
• Uploading documents onto electronic systems/databases
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
• Will be strictly working in the office, not working from home

Skills required:

• Good excel skills
• Good organisation skills
• Good attitude
• Ability to communicate efficiently via telephone, email etc and to remote workforce
• Ability to work on own initiative

Salary: £13.98 p/h (with benefits of pension scheme and holiday.

Hours: 37 hours per week, Monday to Friday, 08:00-17:30 (flexible)

A DBS check will be needed before you can start this role, we will process this for you.

if you are successful you will be subject to security checks which take approximately 2-3 weeks to process.

If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!

Please apply online or contact Basheer at Basheer.Dawoud@ brookstreet.co.uk. Please remember to include your mobile telephone number, CV and the role you are applying for.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

To assist the Ward Manager and multi-disciplinary team members with general ward administration / clerical duties to ensure the smooth running of the ward / department and to act as a receptionist for visitors coming on to the ward. To make Outpatient Department appointments at the request of staff,using the patient information system (ICARE). To adhere to Trust visiting hours policy and to discuss any queries withnurse in charge. To arrange transport for patients discharge, transfers and Outpatientappointments, in accordance with Trust policy and eligibility criteria. To complete requisitions for stores and maintenance, as requested by theNurse in Charge, i.e. equipment to E.B.M.E and Carillion for repairs. To complete and query orders not delivered as required and maintainstationary supplies. To undertake filing as requested by Doctors and Nurses. To provide clerical and administrative support to junior doctors asrequired. To ensure ethnic origin and religion of patients is recorded accurately. To undertake photocopying as requested. To distribute patient post and forward post to discharged patients. To keep an accurate admission and discharge register. To complete patient insurance claim-forms and send them to MedicalRecords. To inform the Finance Department of overseas visitors. To liaise with nursing staff regarding any telephone queries about patients. To liaise with all Consultant secretaries as appropriate. To inform the relevant department if a GP is not shown on ICARE. To take patients property and valuables to the General Office whennecessary and arrange their return on patient discharge. To correct registration and admission details on ICARE. To deliver patient documentation to various departments at the request ofthe medical or nursing staff. To take all donations, cash or cheques, for ward funds to the generalOffice and maintain accurate records of the same. To assist in the training of new Ward Administrators and new AdminSupport Team members. To ensure admission packs are kept up to date and stock level ismaintained. To obtain hospital notes for admissions via Accident and Emergency,RATU, Clinics and for repatriations from other hospitals. To complete notes after discharge, ensuring that all documentation is filedand returned to Medical Records. To trace hospital notes using ICARE.To refer any queries you are unable to deal with to the most appropriateperson. To keep note files in order.High quality care for every patient, every day To make up new volumes of notes where necessary. To ensure that Doctors complete electronic discharge summaries correctlyas soon as an inpatient episode is completed. To send copies of the discharge summaries to GP and CodingDepartment

Trainee Admin Officer is required for a prestigious property management company in central London.

Duties include but are not limited to:
• Provide comprehensive administrative support to the team
• Assist in the coordination of projects and team activities.
• Maintain accurate records and databases.
• Provide general office management duties – including ordering of office supplies, overseeing general office upkeep.
Work closely with property manager and help to meet deadlines as and when required.
Work closely with maintenance administrator and able to liaise with contractors/landlords/other staff in the provision of the day-to-day maintenance service.
Assist in the administrative works and office duties which may be required in the absence of the Property managers.
Maintain excellent phone etiquette while communicating with tenants, vendors, and team members.
Manage office operations to ensure efficiency and organization.

Experience:
- Good verbal & written Communication skills, must be able to use own initiative and effective team player
- Proficiency in administrative tasks and data entry.
- Experience of using computer software including Microsoft word, Excel, Outlook etc



If you are available for interview and can start immediately, please text your name and number with Ref: ADMIN011 to 07950780359, or call 02071939470 for inquiries. You can also send your CV to mimi@gen122.com

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

We have an exciting new job opportunity for an Admin Officer Court Clerk to join one of our Government clients in Highbury, North London. This is a full-time temporary role for an ongoing 6 months with a view to extending the contract further!

The responsibilities of the role will include:

good communication skills/ confidence in public settings are essential

this is a clerking/listings role working directly in the court room supporting with customer facing/ admin duties

• Working with judges, preparing their documents for cases which are to be either face to face or on Microsoft teams.
• Will be a mixture of processing work and court clerking
• Scanning documents and transferring files
• Liaising with members of the judiciary
• Uploading documents onto electronic systems/databases
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
• Will be strictly working in the office, not working from home

Skills required:

• Good communication skills
• Good accurate recording and record keeping e.g.,
• Good organisation skills
• Ability to communicate efficiently via telephone, email etc and to remote workforce
• Ability to work on own initiative

Salary: £13.98 per hour (with benefits of pension scheme and holiday.

Hours: 37 hours per week, Monday to Friday, 09:00-17:00

A DBS check will be needed before you can start this role, we will process this for you.

If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!

Please apply online or contact Basheer at Basheer.Dawoud @ brookstreet.co.uk .Please remember to include your mobile telephone number, CV and the role you are applying for.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Secretary / PA

Location: Mill Hill, London, NW7 3NL
Salary: £25,000-£35,000 DOE + Benefits
Contract: Permanent, Full Time
Hours: 37 hours a week starting at 9:00am - 5:30pm Monday to Thursday. Finish times on Friday's will vary

Carpenters Rose was founded in 1928 and has been at the same address ever since. It was run originally by three generations of family Carpenter.

This is an ideal opportunity for someone to gain experience of Conveyancing by working in a busy law firm.

Secretary / PA - Purpose of job:

This role is key to the smooth running of the fee earners busy workload. As a naturally efficient and organised individual you will be leveraging these skills to best effect to manage the fee-earners daily schedule and administrative tasks. This role will suit someone who thrives on creating order, communicating with others and keeping up with the demands of the day-to-day workloads.

Key Responsibilities:

* Pro-active diary management for the CEO, including arranging meetings and prioritising meetings accordingly
* Organisation and Maintenance of large volumes of filing and documentation
* Project Manage Aspects of Office Operation including billing, photocopying and assisting support elsewhere when needed.
* Act as a key point of contact for fee-earners clients
* Independently undertake and type up correspondence as provided by audio tapes by the fee earner
* Assistance in Exchanges and Completions - training will be given.

Secretary / PA - Skills and Experience:

The key skills required are: -

* At least 3 years commercial experience as an Administrator
* Conveyancing experience - essential
* Audio typing experience - essential
* Legal Secretary experience highly desirable but not essential
* Desire to learn and understand the importance of their role to the fee-earner
* Structured - can create or bring them their own systems to ensure actions gets done.
* Communication - can communicate on all levels to both internal personnel, clients and other professional contacts on the fee-earners behalf.
* Ability to build effective relationships within the small office and be an active team member
* Confident - working alongside the fee-earner as well as independently to get tasks done. Not necessarily awaiting instructions all the time.
* Willingness to deal with a varied list of tasks, and involvement in a wide range of projects and take ownership of these.
* Experience and competence in all aspects of Micosoft365

If you have the skills and experience, we require for this role, and are looking for a new challenge please click on APPLY and forward your CV and cover letter, explaining why you are a good fit for this role.

No agencies please.

Leaving Care Personal Advisor

Duration: Initial 3 months
Hours: 36 hours per week
Rate: £26 per hour (umbrella) / £20 per hour (PAYE)

Southwark Council is seeking a Leaving Care Personal Advisor to join their team Looked After Children and Care Leavers Team

Key Responsibilities:

• Your primary goal will be to help the care leaver's transition to adulthood through practical and well-planned interventions
• Befriend, advise, assist, to enable care leavers to meet their goals by providing direct practical support, working within multidisciplinary networks within the statutory and non-profit sector

Requirements:

• Experience working with Care Leavers
• Experience of working directly with vulnerable children or young people, in a professional or voluntary capacity
• Experience of group work with young people and delivery of intervention programmes

If you're looking to make a meaningful impact in a dynamic and rewarding role, we encourage you to apply.

Personal Advisor LBS-008A

Description
As a Personal Advisor LBS-008A, you will play a vital role in providing personalized guidance and support to clients as they navigate various aspects of their personal and professional lives. Your expertise will help clients make informed decisions, develop strategic plans, and achieve their individual goals. Collaborating closely with clients, you will assess their needs, identify opportunities for growth, and offer tailored solutions that align with their aspirations. Your passion for enabling others to thrive will be evident as you engage in meaningful conversations, deliver insightful advice, and empower clients to overcome challenges. This position requires a proactive and empathetic approach, as you will be working with individuals from diverse backgrounds, each with unique circumstances and objectives. You will also leverage your strong communication and interpersonal skills to build trust and rapport with clients. Your ability to analyze complex situations and provide clear, actionable recommendations will be crucial in facilitating clients' journeys toward success. If you are dedicated to making a positive impact in people's lives and possess the necessary skills to guide them, we invite you to apply for this rewarding opportunity.

Responsibilities
Provide one-on-one advisory sessions to clients, assessing their needs and goals.
Develop customized action plans that address each client's unique circumstances.
Monitor client progress and adjust strategies as necessary to ensure successful outcomes.
Conduct thorough research to provide clients with up-to-date information and resources.
Maintain detailed records of client interactions and progress for effective tracking and follow-up.
Collaborate with other professionals, such as financial advisors or counselors, to provide comprehensive client support.
Facilitate workshops and seminars to educate clients on personal development topics and best practices.
Requirements
Bachelor's degree in social sciences, psychology, or a related field.
Minimum of 3 years of experience in a counseling or advisory role.
Strong interpersonal and communication skills, with an ability to empathize with clients.
Proven track record of successful client management and relationship building.
Ability to analyze complex information and present actionable insights clearly.
Proficiency in using client management software and general office applications.
Commitment to ongoing professional development and staying current with industry best practices.

Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £20.98
Location: Southwark, South East London

Should you wish to apply for this job opportunity, please send an up to date CV.

We have an exciting new job opportunity for an Administrator to join our government client, NHS England on a temporary basis working via our agency Brook Street till 2025

START DATE- November 2024- interviews will be conducted virtually and involve an excel test

FULLY ON-SITE IN CANARY WHARF- NO REMOTE/HYBRID WORKING!

The team you will be supporting is responsible for the recruitment, training and assignments of Doctors, Dentists and wider health care professionals e.g. pharmacists into training programmes!

Duties & Key skills:

• Administrative tasks- facilitating online interviews, checking ID, and admitting people into lobbies
• The team has a key role in ensuring consistent administration, continuous improvement and quality assurance of the full training pathway of postgraduate medical and dental trainees.

• Competent in I.T is important if you are to executive the above task. Microsoft Office, Word, Excel etc.

• Good communication - you will be dealing with doctors, dentists & Pharmacists when arranging/assisting with interviews.

• Confidence- communicate confidently & clearly to senior health care professionals and other internal and external stakeholders within the NHS
• Professionalism and promptness - needs to be maintained at all times, you are dealing with health care professionals who have very busy days, tasks must be dealt with promptly with a high level of professionalism
• Strong customer focus - delivers high level of customer service to Trainees, Trust Colleagues and other stakeholders. Strong attention to detail.

Salary: £15.48 p/h (with benefits of pension scheme and holiday.

Hours: 37 hours per week, Monday to Friday, 9-5 (this may require some flexibility)

A DBS check will be needed before you can start this role, we will process this for you.

if you are successful you will be subject to security checks which take approximately 2-3 weeks to process.

Please apply online or contact Basheer at Basheer.Dawoud@ brookstreet.co.uk. Please remember to include your mobile telephone number, CV and the role you are applying for.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

What skills and experience we're looking for

Manage and lead the main deskBe the front of house main contact

Confident in using google and excel to produce data reports

Previous office experience

Good personal skills

Ability to work as a part of a team

Understanding children and families needs

Ability to multi task

What the school offers its staff

CPD

Staff benefits programme

Employee assistance programme

Become part of a growing trust

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Property Inspector/Inventory Clerk - Elephant and Castle, Central London

Are you detail-oriented and tech-savvy, ready to embark on a rewarding career as a Property Inspector/Inventory Clerk? This could be the perfect opportunity for you.

Company Overview:
We are a dynamic and ambitious estate agency with a strong presence across London. Driven by technology and innovation, we are committed to providing exceptional service to both landlords and tenants. We are looking for a motivated individual to join our team as a Property Inspector/Inventory Clerk.

Job Overview:
As a Property Inspector/Inventory Clerk, you will be responsible for meticulously documenting and cataloguing the contents and condition of properties. Your role plays a crucial part in property management, facilitating smooth transitions between tenants, accurate billing, and ensuring accountability for property conditions. You will work closely with landlords, tenants, and property management teams to maintain accurate records and uphold professional standards. This role offers a competitive salary of £26,000 - £28,000 based on experience.

Here's what you'll be doing:

- Conducting thorough inspections of properties, including residential and commercial spaces, before and after occupancy
- Recording detailed descriptions of property contents, including furnishings, appliances, fixtures, and other relevant items
- Assessing the condition of items within the property, noting any damages, wear and tear, or defects
- Capturing clear and comprehensive photographic evidence of property conditions to support written records
- Preparing detailed inventory reports documenting all findings, including descriptions, conditions, and photographic evidence
- Coordinating property inspections with tenants, landlords, and property management teams, ensuring all parties are informed and involved
- Maintaining accurate and up-to-date inventory databases, ensuring information is easily accessible and organised for reference
- Assisting in resolving disputes related to property conditions and inventories, providing factual documentation to support claims
- Ensuring compliance with relevant laws, regulations, and industry standards governing property inventory procedures
- Identifying opportunities to improve inventory processes and streamline operations for increased efficiency and accuracy

Here are the skills you'll need:

- Attention to detail and ability to meticulously document property contents and conditions with high accuracy
- Strong organisational skills to manage inventory records, scheduling, and documentation effectively
- Excellent verbal and written communication skills to liaise effectively with tenants, landlords, and property management teams
- Proficiency in photography to capture clear and detailed images of property conditions
- Problem-solving abilities to identify issues and resolve conflicts related to property inventories
- Comfort with using inventory management software and digital tools for data entry and record-keeping
- Dependability and punctuality, with a commitment to meeting deadlines and delivering accurate results consistently

Work permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.
Here are the benefits of this job:

- Competitive salary between £26,000 - £28,000 based on experience
- Travel costs covered
- Opportunity to work in the vibrant Elephant and Castle area
- Professional development and training opportunities
- Friendly and supportive team environment
- Regular working hours with five days per week, including Saturdays, with one weekday off
- The chance to be part of a respected and growing estate agency

Embarking on a career as a Property Inspector/Inventory Clerk in the property sector offers a fulfilling and stable career path. You will have the opportunity to hone your organisational skills, interact with diverse clients, and contribute significantly to the smooth management of rental properties. This role is ideal for those who appreciate precision and enjoy being part of a dynamic industry.

Reporting directly to theDeputy Head of DPO / Deputy Data Protection Officer in the DPO Shared Services Team,theAssistant Data Protection Officer (Admin) is responsible for providingan admin function to all the admin related duties of the department, which covers a data protection service to both Imperial College Healthcare NHS Trust (ICHNT) and North-West London Integrated Care Board (NWL ICB).

The post requires a highly motivated individual with excellent written and verbal communications skills, who is capable of working both alone and as part of a growing dedicated team.

Whilst the role is primarily focused on delivering an admin function to the department, it equally allows opportunity for the post-holder to be directly involved in the operational activities of the sub-teams of the department, hence delivering data protection advice as and when needed, where feasible.

The Assistant Data Protection Officer (Admin) will support the DPO Shared Services Team in promoting adherence to Data Protection and Security best practice within the organisations.

The post holder will help the team in delivering all admin duties related to the department.

In doing so, they shall provide admin duties, as well as supporting the different sub-teams in the delivery of the respective areas where feasible in terms of timing:

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview..



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.


For both overviews please view the Job Description attachment with the job advert.


This advert closes on Friday 22 Nov 2024

.

Admin Support Officer
HMP Thameside, Thamesmead
Full-Time/ Permanent
£24,669.75 plus £6200 London allowance


Here at Serco we’re looking for an Admin Support Officer to join us at HMP Thameside based in London. The postholder will manage all office processes and procedures, ensuring that they are fit for purpose. You will answer calls and emails, dealing with any and all enquiries, taking and circulating minutes of meetings, ordering office supplies and consumables and ensuring accuracy of office calendar and out of office answerphone/emails.

You will deal with incoming and outgoing correspondence, organising couriers, office filing and archiving, assist in the preparation of documents, photocopying and document binding and support in the collation of data for KPT’s and CDI’s, and reporting deadlines are adhered to.


As part of this you’ll:

- Assist manager in follow up actions to health and safety risk assessments.
- Oversight of the calendar bookings, assisting to co-ordinating in-house meetings.
- Supporting staff with IT queries where possible.
- Induct new staff to office processes and procedures.
- Proof reading, review, coordination, and analysis of reports.



What you’ll need to do the role
First and foremost, you’ll need to have worked in a similar role or have a strong admin background, excellent knowledge of all Microsoft applications including word and excel and be able to work in a highly pressured environment.

The successful applicant will be approachable, flexible, efficient, reliable, able to multi-task and possess strong attention to detail skills. We are looking for someone that can communicate at all levels, build strong working relationships and be a successful part of an ever-growing team.

This role is subject to Security Clearance


Why Serco
Meaningful and vital work
- You’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates
A world of opportunity
- With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression
Great people
- You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer

- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Employee Assistance Programme
- A safe and supportive culture
- The chance to make a positive difference to the prison and court systems
- A company passionate about diversity and inclusion
- Serco Benefits package

Proud member of the Disability Confident employer scheme

.


Admin Support Officer
HMP Thameside, Thamesmead
Full-Time/ Permanent
£24,669.75 plus £6200 London allowance


Here at Serco we’re looking for an Admin Support Officer to join us at HMP Thameside based in London. The postholder will manage all office processes and procedures, ensuring that they are fit for purpose. You will answer calls and emails, dealing with any and all enquiries, taking and circulating minutes of meetings, ordering office supplies and consumables and ensuring accuracy of office calendar and out of office answerphone/emails.

You will deal with incoming and outgoing correspondence, organising couriers, office filing and archiving, assist in the preparation of documents, photocopying and document binding and support in the collation of data for KPT’s and CDI’s, and reporting deadlines are adhered to.


As part of this you’ll:

- Assist manager in follow up actions to health and safety risk assessments.
- Oversight of the calendar bookings, assisting to co-ordinating in-house meetings.
- Supporting staff with IT queries where possible.
- Induct new staff to office processes and procedures.
- Proof reading, review, coordination, and analysis of reports.



What you’ll need to do the role
First and foremost, you’ll need to have worked in a similar role or have a strong admin background, excellent knowledge of all Microsoft applications including word and excel and be able to work in a highly pressured environment.

The successful applicant will be approachable, flexible, efficient, reliable, able to multi-task and possess strong attention to detail skills. We are looking for someone that can communicate at all levels, build strong working relationships and be a successful part of an ever-growing team.

This role is subject to Security Clearance


Why Serco
Meaningful and vital work
- You’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates
A world of opportunity
- With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression
Great people
- You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer

- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Employee Assistance Programme
- A safe and supportive culture
- The chance to make a positive difference to the prison and court systems
- A company passionate about diversity and inclusion
- Serco Benefits package

Proud member of the Disability Confident employer scheme

Admin Officer (X2)

Contract: August 2025

Salary: £13.98 per hour

Location: South London

5 days' work setting

This is a temporary contract role until August 2025 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 9-month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth)

Job Title: Administrative Officer

Pay Span: Band E

Background

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

The key purpose of the role

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

Key responsibilities

Administration	· Preparing papers and files for court, tribunals, hearings and meetings. · Producing court/tribunal documents. · General photocopying and filing. · Creating and updating records on in-house computer system and data input. · Post opening and dispatch. · Booking, preparing and organising meeting rooms, supporting training courses and other group activities. · Preparing meeting agenda, joining instructions, handouts etc.
Drafting	· Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
Operations	· Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date · Assisting court users, supporting listing and rota management, checking files · Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin · Handling counter (face to face), written and telephone enquiries. · To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive · To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects · To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles
Processing casework	· Including standard documentation and information, court orders, claims, fines and fees, legal aid · Resulting courts accurately, interpreting accurately the information required on a court file · To work to workload targets in terms of throughput and accuracy
Checking and verifying	· Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. · Ensuring compliance and administration documentation meet quality standards. · Role holders may be required to cross check and validate work completed by colleagues.
Collecting and assembling information	· For returns, results, accounts, statements, warrants, statistical analysis, reports etc. · Work may require interpretation of source materials, preparation of bundles, chasing. · Role holders will need to modify and adjust information and make decisions to allow work to be completed. · Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required
Undertaking calculations	· Produce basic statistical analysis reports and where required, process financial information. · Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. · Spending limited sums of money on behalf of an office or unit. · Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible
Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations	· Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. · To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Skills & Qualifications

5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or administrative experience. Relevant computer skills to undertake the level of work required.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.