Total 361 Customer Service job vacancies in Northamptonshire, NN16 8TD

Do you have a talent for building relationships, breaking down barriers and engaging young people when they lose focus? Are you looking for a new opportunity where you can build a career and feel rewarded at the end of each day? We have full-time vacancies in our partner schools which focus on supporting children to manage their behaviour.

Working in small classes from Reception through to Year 11, you will be using behaviour management techniques to assist pupils in overcoming barriers to their learning.

Many of the pupils will have Social, Emotional & Mental Health needs (SEMH), as well as associated needs such as Autism or ADHD, and will have an Education, Health and Care Plan to support their learning journey.

Whilst we are open to the type of individual who will be proficient in this role, traditionally, we would be looking for someone who would create fun and engaging ways to support students from underprivileged backgrounds and areas of high deprivation.

The school offers bespoke curriculums based on children's' needs and interests including vocational learning, with lessons taking place in small groups of no more than 8 pupils.

The school focuses on making a positive impact by identifying areas where progress can be made. This can be emotionally, socially, behaviourally, or academically.

Once you have settled in and found your feet, the position is likely to become permanent.

To be considered for the role of Behaviour Support Assistant you will:
-
Be confident in your ability to learn and implement behaviour management techniques and be willing to continually reflect and develop new skills


Be confident in your ability to learn and implement behaviour management techniques and be willing to continually reflect and develop new skills
-
To mentor and engage with the students, delivering specifically designed education programmes to suit ability and need.


To mentor and engage with the students, delivering specifically designed education programmes to suit ability and need.
-
Demonstrate resilience, empathy, patience and have a positive attitude.


Demonstrate resilience, empathy, patience and have a positive attitude.

Anyone working with children and young people needs to be eligible to live and work in the UK, be willing to apply or be registered on the DBS Update Service, and be fully reference checked. Please only apply if you are eligible to live and work in the UK.

Undertake clinic typing as and when instructed by the team or relevant Medical Secretary. To help oversee and manage the unappointed/ forward look report ensuring Trust targets are adhered to. Ensure all typing is completed in line with the Medical Secretarial benchmarks and in the interests of patient care. Undertake other clerical duties as delegated by the team as and when required. Support the Medical Secretary in handling patient, GP and other general enquiries as instructed. Ensure all patient notes and reports are organised to enable prompt return to the filing section. Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.

JOB TITLE: Ultrasound Technician/Field Service Engineer

The COMPANY
Our Client is the UK's leading independent expert specialising in the repair and servicing of electronic medical equipment/instrumentation - specifically Ultrasounds. They have earned a deserved reputation for the quality of the service they provide. They have achieved this by continually investing in cutting edge technology within their facility and, importantly, having a well trained and motivated workforce.

The ROLE
Due to an internal promotion they now require a Ultrasound Technician to carry out Planned Preventative Maintenance of machines on client's premises and simple probe repairs when in the workshop. Your role will include;
* Carrying out preventative maintenance on Client's sites UK wide - generally hospitals. It is estimated that you will be out an average of 3 days a week, home at night
* Providing advice and support to customers
* To deliver and collect loan equipment from customers
* Maintain and develop relationships with customers
* Probe repairs when in the workshop

The CANDIDATE
Our client is looking for strong team player with the desire to learn and forge a career. You must be able to demonstrate;
* Experience of visiting Customer sites, ideally hospitals
* Technical background/bent
* Good team player
* Take pride in your work
* Excellent communication skills as this is a customer facing role
* High level of dexterity
* Driving license

SALARY: Depending on experience, 10% Performance related bonus
PACKAGE: 4% into Pension Scheme, 25 Days Annual Holiday & 8 Bank Holidays,
Life Assurance/Death In Service - 4 x Annual Salary, Health Cash Plan, etc.
LOCATION: Northamptonshire
This role is commutable from:
Corby
Kettering
Market Harborough
Wellingborough
Stamford
Uppingham
Oakham
Rothwell
Desborough
Kibworth Beauchamp

ALTERNATIVE JOB TITLES: Field Technician. Service Engineer, Field Service Technician, Field Engineer, Preventative Maintenance Engineer, Preventative Maintenance Field Service Engineer - Ultrasound Machines


Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INAND1

Senior Care Assistant - Days- required for our brand-new luxury care home ‘Hermitage House’ in Thrapston, NN14 4GN, Part of the Country Court Family.
Hours: Days, 33 hours per week available, working weekends on rota (Shift Times 08:00-20:00)
Hermitage House Care Home is located in Thrapston & is a 67 bedded luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Field Service Engineer (Weighing Equipment / Metrology)

Kettering, Leicester, Peterborough, Coventry, Northampton, Cambridge, Luton, Bedford.

£30,000 - £35,000 + Overtime + Call Out Allowance + Bonus For Sales Leads + Van + Pension + Holiday + Expenses

Field Service Engineer role available in a highly successful business that services, calibrates and repairs scales, balances and weighing equipment.

The role will suit experienced multi-skilled engineers with a proven track record of maintenance, repair and calibration. Candidates can be from the industry or transfer from other similar sectors.

The business is well established, growing and can offer training and development on the product range.

The Field Service Engineer Role:

* Visit client sites to carry out installs, planned preventative maintenance, service and repairs to industrial, retail, and medical scales and other equipment including test weights or service where appropriate.
* Conduct on-site calibrations and repairs, where required.
* Complete calibration certificate/paperwork on site.
* Provide excellent customer service.
* Report any sales opportunities back to the office.
* Keep Office 365 diary updated to ensure visibility to the service and admin teams.
* Answer callouts to customers within 8 working hours and keep customers informed of any delays.

The Field Service Engineer:

* Ideally will have experience within weighing equipment / metrology.
* Multi-skilled engineers with a knowledge of electrical / electronics from similar transferable industries will also be considered.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




TMO Customer Service Advisor RAF CroughtonPermanent, Full time, 39 hours per week
Competitive salary plus benefits
Serco have a great opportunity for a Customer Service Advisor to join the team at RAF Croughton.

You will be responsible for assisting with the efficient operation of traffic management activities. Manages effective use of military and commercial transportation to move personal property. Classifies and arranges personal property for shipment or storage. Arranges official air travel, performs customs pre-clearance inspections and ensures movers are in compliance via quality inspections.

As part of the role, you will need to be expected to fulfil the role of a Senior Customs and Border Clearance Agent (SCBCA). The SCBCA program managers and SCBCA Stamp holders shall be United States Citizens IAW ECM 4002.01 Paragraph 2-7. The contractor shall have an Alternate Program Manager and Alternate Stamp Custodian, meeting the same requirements as program managers, designated in writing, to ensure program consistency during periods of leave/pass or sickness.

The role will report directly to the TMO Supervisor at RAF Croughton and training will be given on all aspects of the role.

Main responsibilities of the role include:


- Reports directly to and assists the TMO Supervisor with all TMO related matters in support of the Contract.
- Plan and organise outbound and inbound personal property moves to worldwide locations.
- Prepare shipment applications, counselling forms and applicable custom documents.
- Counsel personnel and eligible dependents on personal property movements and applicable customs requirements. Review official travel orders and determine transportation entitlements.
- Assist customer with arranging movement of privately owned vehicle and counsel them on preparation requirements prior to shipment.
- Utilize computer systems to set up personal property outbound pick-ups and inbound delivery dates.
- Perform agriculture inspections on outbound personal property at customer’s residence prior to pick up to ensure cleanliness of items and that shipment is pest free
- Conduct Quality Assurance (QA) inspections at customer’s residence or by phone of all moves to ensure moving companies are packing, picking up and delivering shipments in accordance with the tender of service.
- Conduct semi-annual moving company warehouse inspections to ensure facilities comply with Security, fire prevention and suitability to store personal property shipments.
- Conduct monthly agriculture inspections of moving company warehouses to ensure facilities are clean, pest free and suitable to store personal property shipments destined for the United States.
- Operate left hand drive sedan to perform agriculture, QA and warehouse inspections. Area of coverage is local, London, Midlands, Southwest and Wales. Long journeys required and sometimes an overnight stay needed.
- Prepare, maintain and issue travel documents. Process pay adjustment forms when excess costs are involved with commercial travel.
- Perform after hours emergency travel standby. Arrange airline flights with 24 hour CTO and issue travel documents to customer.
- Maintain passenger travel files.
- Support as required with outbound and inbound cargo movements and produce customs forms
- Plan and organise outbound and inbound personal property moves as required by the customer
- Prepare shipment applications, counselling forms and applicable custom documents
- Counsel personnel and eligible persons on personal property movement and customs requirements
- Utilize designated computer based operating platforms to set up personal property collections and deliveries.
- Arrange with third party carriers for the commercial transportation of personal property.
- Support the TMO Supervisor with any other tasks that are required within the AMC Contract


What you’ll need to do the role:


- Be able to gain appropriate clearances, being a United States Citizen
- To be able to communicate with customers and staff in an articulate and professional manner whilst being effective.
- Able to work as part of a team
- Strong administrative and organisational skills
- Computer literate and ability to learn unfamiliar computer programmes
- Full clean driving license
- Full training will be given

What we offer:


- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

Do you live close to Daventry?

Do you have previous experience maintaining, servicing and repairing small tools?

We have an exciting opportunity for a customer focused and mechanically minded candidate to join Jewson, Daventry Workshop as a Service Technician.

In order to support our customers and deliver a great service you will;

• Your main focus will be to carry out basic maintenance and cleaning of our small tool hire equipment in the workshop, resolving issues and making ready for rehire

Key Requirements

• Small Tools Maintenance and Repair experience
• Workshop experience
• Full Clean Driving Licence

This role is working with Jewson part of the STARK Building Distribution UK. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Building Distribution UK we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.

Education and Childcare Advisor

Service care Solution are currently recruiting for an Education and Childcare Advisor in Kettering.

The Education and Childcare Advisor will challenge and support leaders and managers in early years settings to review and improve the quality of the provision and to raise all children's achievements particularly vulnerable groups.

Pay rate - £15.11 per hour PAYE / £19.02 Umbrella

Main Responsibilities

As an Education and Childcare Advisor, you will be responsible for:

• Work with Childcare providers (non-domestic and domestic) to ensure that there is a high quality expertise within the workforce to support all children within the relevant statutory legislation and frameworks.

• Continually review, monitor and assess the quality of practice and provision, identifying areas for development and setting targets for improvement resulting from external Ofsted inspection, local performance reviews and requests for support.

• To recruit and train new and existing childminders to further develop a more flexible and sustainable childcare offer meeting the needs of the family

• Work closely with Childcare Providers schools and PVI sector to promote better partnership working within the sector to ensure smoother transitions for children moving from early years' settings to reception class in school.

Requirements:

• Relevant professional qualification in Early Years or Childcare
• Knowledge of the Early Education and Childcare sector
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Education and Childcare Advisor, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Care Assistant (Nights) based at Rushden Park, Rushden

Available Hours:

Various hour's available relief- 0 hours

Salary £12.31 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different, and you'll have the opportunity to use your people skills to make a real difference.

For more information about the role please review the attached job description.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore, whilst previous care experience is desirable it is not essential, and we will provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Job Advert: Customer Service Advisor
Location: Northampton
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

About the Role:
Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

Responding to customer inquiries via phone, email, or chat
Providing accurate and helpful information to customers
Resolving customer complaints or issues efficiently and professionally
Ensuring all customer interactions are handled with care and respect
Maintaining a high level of product knowledge to assist customers effectively
Updating customer records and processing requests
Ideal Candidate:

Excellent communication skills and a positive attitude
Previous experience in a customer service or call centre environment is desirable
A team player with the ability to work independently
Good problem-solving skills and attention to detail
Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
A customer-first mindset and a professional approach to every interaction
Why Join Us?

Competitive pay of £11.44 per hour
Full-time temporary position with a chance to develop your skills
A supportive and friendly team environment
Opportunity to work in a fast-paced and varied role
If you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Brook House Care Home, Towcester, Northampton, NN12 6HR
• 53 Bed Residential, Dementia Care Home
• Carehome.co.uk Review Score: 9.7
• CQC Score: Good

About the role

• Weekend Receptionist
• 16 hours per week; working Saturdays and Sundays 9am - 5pm
• £11.44 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We have a great opportunity for a friendly, caring and welcoming person! If you consider yourself as an effective communicator with a passion to support others, this could be the position for you!

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

Senior Care Assistant - Nights - required for our brand-new luxury care home ‘Hermitage House’ in Thrapston, NN14 4GN, Part of the Country Court Family.
Hours: Nights, 33 hours per week available, working weekends on rota (Shift Times 20:00-08:00)
Hermitage House Care Home is located in Thrapston & is a 67 bedded luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Senior Care Assistant - Nights - required for our brand-new luxury care home ‘Hermitage House’ in Thrapston, NN14 4GN, Part of the Country Court Family.
Hours: Nights, 33 hours per week available, working weekends on rota (Shift Times 20:00-08:00)
Hermitage House Care Home is located in Thrapston & is a 67 bedded luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Job Advert: Customer Service Advisor
Location: Northampton
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

About the Role:
Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

Responding to customer inquiries via phone, email, or chat
Providing accurate and helpful information to customers
Resolving customer complaints or issues efficiently and professionally
Ensuring all customer interactions are handled with care and respect
Maintaining a high level of product knowledge to assist customers effectively
Updating customer records and processing requests
Ideal Candidate:

Excellent communication skills and a positive attitude
Previous experience in a customer service or call centre environment is desirable
A team player with the ability to work independently
Good problem-solving skills and attention to detail
Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
A customer-first mindset and a professional approach to every interaction
Why Join Us?

Competitive pay of £11.44 per hour
Full-time temporary position with a chance to develop your skills
A supportive and friendly team environment
Opportunity to work in a fast-paced and varied role
If you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age