Total 5,982 Manager level Information Technology job vacancies

Responsible for the total administration of the unit as well as the planning, development and implementation of individual programs tailored to meet the particular needs of inmates in the unit.

Responsible for supervising a staff which consists of correctional treatment specialists, correctional counselors, and unit secretaries.

Responsible for the quality control of entering accurate Financial Responsibility Program data, all progress reports, transfer recommendations, correspondence with probation officers, attorneys, judges, and others.

Responsible for the completion of all requirements in regard to Victim/Witness Protection notification and Central Inmate Monitoring packets, as well as observation cases under a variety of sentencing and pre-sentence/pre-trial statutes, with appropriate recommendations to the Bureau and the courts.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staffs correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Starting at $77,274 Per Year (GS 11-12)

What are the Major Duties of this Position?

Serves as a manager at a Bureau of Prisons (BOP) federal correctional institution.

Responsible for planning immediate and long range staffing needs.

Develops a recruitment and staffing plan to identify management's needs.

Responsible for overseeing staffing functions that include requesting certificates of eligibles, scheduling and conducting interviews, BOP-HIRES issues, and preparation of security clearance requests.

Responsible for ensuring accurate guidance is provided on pay administration issues.

Responsible for local labor management negotiations.

Responsible for administering the leave program in a fair and consistent manner in accordance with the law and other applicable rules/regulations. 

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

Starting at $90,751 Per Year (GS 12-13)

• Answer workers' questions regarding procedures, policies, written instructions and work methods.
• Pass instructions received from the Supervisor to work force.
• Check the progress of work to ensure compliance with Supervisor's instructions.
• Provide status to Supervisor on progress of work.
• Determine work methods and trade techniques to repair, rebuild and/or modify transmissions, hydrostatic steering units, and components.

Starting at $30.42 Per Hour (WL 11)

As an Information Technology Specialist (Information Technology Project Manager), you will:

1. Has primary responsibility for the planning, management, solicitation, evaluation, and negotiation of information technology acquisitions and contracts to meet current and long-range PSA technology requirements. Work with PSA program offices to define requirements and to establish priorities. Ensure that IT goals and objectives support Agency plans. Assess alternatives in terms of cost/benefit, return on investment, compatibility with the Agency enterprise system, and recommends strategies and investments that advance PSA objectives.
2. Develop and manage the IT budget for PSA; develop budget data and justifications; recommend allocation of fiscal resources and manage expenditures. Maintain, analyze and provide information to demonstrate total costs of IT investments.
3. Prepare contract specifications and request and perform pre-award technical functions for acquisition of products and services necessary for delivery of IT services. Serve as the Contract Officer's Representative (COR), monitoring contractor performance against established requirements. Coordinate with SME (Subject Matter Experts) and customers to identify and specify requirements, work with SMEs to provide technical guidance on requirements, conduct technical reviews, and identify risks and mitigation plans.
4. Oversee software licensing, asset management and the procurement of information technology goods and services. Ensure that software licenses are distributed in accordance with what has been purchased, tracks usage, and work within the budget process to addresses additional requirements. Provide guidance in IT asset management to ensure accountability and determine replacement or upgrade cycles for changing IT needs. Identify changes in organization priorities and take action to implement/support those changes.
5. Advise the Office of Technology management team on policies and procedures related to making decisions on obtaining contractual support. Maintain current awareness of emerging trends and identify those with potential for application to PSA.

Starting at $139,395 Per Year (GS 14)

Providing leadership to the team. Management, and development of the MITIE contract, ensuring financial, and operational commitments are met and exceeded. Management of all MITIE processes, policies and procedures utilising the team of direct reports.

Key Responsibilities

-Provide leadership, and that contractual commitments are met and exceeded.



-Ensure that opportunities for the strategic development of the contract are developed and continued throughout the duration of the term. Ensure additional services and projects are discussed with the client and MITIE team and delivered highlighting our expertise in these fields.



-Ensuring business policies and processes are effectively communicated and implemented within the contract adhering to all MITIE policies and procedures and utilising MITIE systems



-Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both MITIE and subcontractors' activities and are regularly review. This involves keeping up to date with the client's policies and making sure where applicable MITIE and our suppliers are adhering to them.



-Ensure optimum staffing structures operate across contract, balancing the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery by utilising MITIE labour.



-Ensure MITIE and suppliers are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Responsible for the training matrix and identifying any mandatory risk areas to MITIE and arranging training for gaps.



-Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.



-Development of contract financial plans for revenue and profit delivery, reduction of WIP, OPSs, debt, cost reduction and contract growth. Ensure that these are met and exceeded. Regular meetings with contract support to identify gaps and highlight these to the SLT of the account once appropriate actions taken place.



-Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. This involves responsibility for all QHSE audits and processes across the portfolio and auditing them on an adhoc basis to ensure compliance across the contract deliverables for each building/premises.



-Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client/supplier contacts. Dealing with site matters in a confidential and respectful way whilst providing confidence within our MITIE and client team. This involves managing the process and highlighting any risks to the SLT of the account.







-Ensuring all regular client meetings are held whilst meeting the needs of the client.



-Promoting and maintaining the core values of MITIE



-Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Direct line management of engineering team and development and coaching of key personnel through supportive mentoring.



-Delivering effective business communication through TBTs, Technical Updates, QHSE updates, CAFM monitoring on PPM and Reactive works, advice, review, leadership and direct contribution to management and team meeting, briefings, consultation forums, correspondence, publicity. This is to be delivered at least monthly and ad-hoc reporting on these items and other publications, as appropriate should be sent to the contract support to populate for the SLT and contract review packs.



-Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts.



-Provide a learning environment, and appropriate training and development planning through supportive mentoring. Ensure basic training needs are delivered, employees are fully competent to undertake their roles and can reach their full future potential through identifying training gaps and risks to the MITIE business.



-To support the contractual operations delivery of the TFM contract through our suppliers maintaining the highest client relationships. It is paramount MITIE suppliers are monitored via our MITIE sub-contractor monitoring forms and site logbooks are monitored to make sure this is in place.



-Assist to develop and maintain a positive image of the buildings in its location throughout MITIE promoting all the MITIE services we can provide and assist the client with for their sites and responsibilities.



-Assist in the drafting, control and reporting of service charge budget and expenditure for the sites via the cost sheets and processes produced for MITIE.



-Assist to monitor all activities relating to the sites, reporting and taking action as appropriate



-Undertake regular inspections of the building fabric



-To work with key stakeholders to ensure a maintenance and repair programme is in place



-Assist to compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action which may be required



-Undertake and audit all MITIE areas and aspects required for site(s) in conjunction with MITIE contractual terms.



-Supervise the management of operational engineering team. Carrying our PDRs and appraisals and developing a PDP for the employee.



-To liaise with tenants and deal with any operational queries they might have



-Assist and be responsible for Health and Safety compliance on site, and the maintenance of records, engineers ROTA, MITIE logbooks (paper and e-logbooks), suppliers RAMS, competencies, insurances etc to adhere with MITIE Policies and Procedures.



-Assist and be responsible for environmental management on site, in compliance with MITIE environmental policy that will work collaboratively with our clients environmental polic



-To ensure MITIE achieves the KPIs set by the client, in conjunction with other stakeholders



-To manage major work programmes on site via yourself or the projects team acting as the liaison point for all parties involved



-To produce regular reports to operational team, as required through good communication.



-Ensure procurement is carried out in line with company policy



-Any other duties as directed by your Line Manager



-Audit core FM services and produce timely, accurate and relevant reports



-Chair service delivery meetings, controlling minutes and agenda; attend other relevant meetings, including Health and Safety / Building User site group meetings



-Maintain clear communication channels between client, MITIE and any relevant service partner and escalate issues as required to SLT of account.



-Ensure enhancements and changes to services are implemented on time and in an organised way



-Identify opportunities for improvement and present to client for discussion at monthly client meetings



-Travel to other sites as required



Accountabilities



-Reporting to a MITIE SLT with organisation structure.



-Accountability to the MITIE functional heads, as appropriate.



-Accountable day-to-day for site KPI/SLAs via CAFM monitoring and other MITIE processes.



-Accountable for client relationships to promote positive feedback from sites to demonstrate how we display the MITIE values.



-Line management responsibility for a contract engineering team and support team where required. Also, indirectly for relevant sub-contractors on site ensuring team where applicable are using MITIE Policies and Procedures to monitor activities on our client sites.



-Financial responsibility for better buying, supplier quotation for site and managing the process through MITIE systems.



-Responsible for all MITIE logbooks across the MITIE portfolio and accountable for MITIE supplier processes being followed through MITIE monitoring processes.



-Responsible for all QHSE audits and AP duties on sites and statutory compliance throughout the account. This involves doing site audits and monitoring under MITIE QHSE procedures.



-Responsible for sending, monitoring and recording TBTs, technical updates, QHSE procedures, training matrix and MITIE operational controls of suppliers and engineering team. This is to be supported via coaching your team on processes and procedures to ultimately let you achieve these.



-Responsible for saving all documentation and MITIE sign off sheets, operational documents etc on the shared drive for all MITIE personnel to see.



-Accountable for the all assets on site and being trained on to all authorised persons (AP) qualification. Ensuring adequate training of others on AP and being part of on call team.

Manage the successful planning, development and implementation of designated network, security and VOIP projects that impact the Trust against agreed project plans to time and within constraints, using PRINCE 2 methodologies Take day-to-day responsibility for specific development work on network and computer systems liaising with associated and related IT and project teams, taking full account of user requirements and business objectives. Support more junior ICT Services members in the execution of their job role. Skilled in the development and management of technologies such as secure software defined wired and wireless networks, firewalls, cloud networking, wide area networks, VOIP and Video Conferencing Produce and maintain documentation required for the lifecycle of on-going and new systems including the production of policies and procedures Participate in system procurements, including drafting of procurement documentation and supplier evaluations Develop and maintain strong communications links with key stakeholders conveying complex issues and negotiating desired outcomes Liaise with other ICT Services staff, as required, to ensure the overall integrity and smooth running of the service. For further details of the job role please see attached job description.

Retrofit Technical Manager
£60,000 - £75,000 + Package
London/Kent
Property Maintenance

Daniel Owen are proud to be representing a leading Housing Contractor in the Kent area who are looking for a brand new Retrofit Technical Manager to join their team covering their retrofit works nationwide. There are various offices in London and the Midlands that you can be based from.

They are looking for an experienced Retrofit Technical Manager who has previous experience working on Social Housing Major Retrofit Works.

Duties:

• Provision of technical advice and support on low carbon and energy efficiency services to internal and external clients
• Collaboration across the teams in the business, implement innovative projects and build a strong network within the decarbonisation / energy efficiency sector
• Maintaining up to date knowledge with regulatory, political, economic and social sustainability challenges that are faced by our industry, in particular the changing landscape in relation to government targets and funding opportunities.
• Manage / oversee the technical works delivered by the Decarbonisation Team
• Responsibility for overseeing the successful delivery of technical services by the Decarbonisation Team.
• Make decisions on specific projects / activities to ensure successful completion.
• Develop and implement relevant programmes to ensure projects / activities are completed on time.
• Day to day supervision of members of the Decarbonisation Team and the delivery of their activities.
• Regular reporting to the Business Improvement & Decarbonisation on the performance of a specific project / activity.
• Assist the Business Improvement & Decarbonisation Director in the formulation of team strategies and new services.
• Make recommendations and implement agreed changes to work practices in particular the Decarbonisation Team technical services.

Key Knowledge:

• Hold or working towards Level 5 Diploma in Retrofit Coordination and Risk Management
• Hold or working towards Level 4 Award in Domestic Retrofit Assessment
• Previous social housing experience desirable.

If this sounds like a role that suits your profile, then feel free to get in touch.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Randstad CP are looking for an experienced Technical Service Manager for a leading Facilities Management company on a long term contract based near Durham.

The role is pivotal to success and growth of businesses/services and will report to the Contract Manager. You will have the ability to update and maintain up to date professional and technical competence and use this in the achievement of objectives.

Key Responsibilities:

- Supervision of the site team in accordance with company Procedures andPolicies.
- Ensuring the efficient and effective operation, maintenance and repairof the sites M&E Plant and Equipment, Building Fabric, Site Infrastructure, External Works, Grounds, Transport and Waste Services.
- Planning and controlling change.
- Researching new technologies and alternative methods of efficiency.Ensuring that there is suitable cover to support a robust out of hours call out system for all contract service lines.
- Ensure that appropriate controls are in place to confirm that reactive repairs to the sites M&E systems (such as - but not limited to - BMS, Fire, Air Conditioning, Generators, Compressors and LV Electrical Distribution and Switch Gear), fabric and site infrastructure are completed correctly and in accordance with the contract requirements.
- Provide technical support to team supervisors to prioritise and delegate reactive and Planned Preventative Maintenance tasks to the delivery team ensuring optimum levels of service delivery are being achieved.
- Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices.
- Advising the Account Manager on labour levels and holiday/absence cover
- Sub-Contractor procurement and appointment
- Management of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets.
- Monitor staff's performance and ensure service delivery meets and exceeds client's expectations.
- Financial management and planning, reviewing budgets and managing cost inclusive of internal and external invoicing
- Support the Account Manager in producing Contract Review Packs in accordance with the Business Unit timetable.
- Regularly monitor and audit Quality documentation to ensure compliance with companies standards.
- Ensure that all company standard policies relating to HR issues are understood and adhered too, including managing grievance/disciplinary processes as required.

Experience required:

Applicant must have and maintain a current valid driver's license.
At least two years at a similar level or equivalent.
Knowledge of current technical standards
Knowledge of business-critical services
Working in a Blue-Chip environment.
Formulating, Assessing and Validating Risk Assessments and Method Statements.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Technical Project Manager

Cheltenham Contract Day rate: £700- £750 Inside IR35

We're currently seeking an experienced and innovative Technical Project Manager to work with our exceptional client in a secure environment, managing challenging and highly rewarding projects.

This contract role will require you to conduct security clearance prior to assignment. The opportunity is available in Cheltenham and based onsite.

This Technical Project Manager role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary. Our client is looking for a Technical Project Manager to work within their engineering team. This role will enable product delivery and ensure requirements remain structured, focused and on track throughout the delivery lifecycle

Role requirements:

* Lower proof of concepts from research teams and working with the delivery community to develop plans to realise high instances.

* Subsequently ensuring delivery of scaled and sustained high capabilities.

* Project and Delivery Management of technical engineering work packages within business area governance and policy frameworks. Reporting project progress and managing issues.

* Development of sustainment and product testing work packages, supporting life-cycle management of technical capabilities.

* Delivery of technology within the aspirations of investment case and technical strategies.

* Success achieved through quarterly OKR's (objectives and key results) and annual objectives.

Key responsibilities:

* Technical Project Management of Engineering Projects

* Identify and set project controls.

* Resources - Scheduled and manage resources required to deliver the project

* Budget - Manage delivery within budget

* Project performance controls - build project plan and apply appropriate project principles to deliver stated objectives.

* Track and report on delivery outcomes

* Governance - provide key reports and support effective governance and decision making

* Engaging and managing the stakeholder community (internally, externally and across a range of diverse communities)

* Discuss requirements with the operations community, Product Lead and Chief Engineer ensuring the engineering ecosystem are engaged through proactive communication.

* Risks and issues - identify and monitor project risks and issues. Develop mitigating actions and escalates as appropriate

* Maintain a project risk register and escalate delivery risk to the Chief Engineer.

As an organisation and as a team, Guidant Global are committed to fostering an equitable, diverse and inclusive workplace, where every employee and contractor feels valued and empowered throughout their time with us.

We actively seek to recruit talent from all backgrounds, and to draw on a rich blend of experiences, perspectives and creativity. We believe that when people are respected and included, they are motivated to bring their best and whole selves to work, leading to innovative solutions and exceptional outcomes for all parties.

Job Description & Requirements:

• Ensure correctness of build-up according to construction plans and drawing.

• Assist to prepare tender documents including project plan, construction, construction schedule plan and quality assurance measurement based on technical standard.

• Prepare technical support documents such as construction technical proposal for bidding

project.

• Coordinate with engineering team to prepare engineering drawings and sketches for further operation.

• Coordinate with consultant and client and prepare presentation documents for bidding projects.

• Involved in detailed site investigation, terrain, landform, underground and other conditions as generate various technical design example drainage, power and communication supply.

• Design drawings including layouts, elevations and details.

• To provide drawing modifications and advice on altering design changes to suit site condition under the guidance of Engineers.

• Participate in management and implementation of design and various technical data, responsible for compilation of construction operation instructions and technology summary and report to Managers.

• Prepare detailed monthly and weekly progress plans to project team according to monthly/annually progress targets as assigned.

• Communicate with government personnel/owner/developer to coordinate existing site issue as necessary.

• Ensures timely, safe, and cost-effective design and implementation throughout the project lifecycle from conception to client satisfaction.

• Maintain, drive, supervise and implement robust technical standards, systems and processes

• Prepare detailed bill of quantities, and carry out accurate accounting of various quantities to ensure that the quotation conforms to the design drawings and specifications

• Influence technology strategies and decisions with a high-level of expertise and knowledge

• Provide direction and support to ensure compliance with relevant legislative specifications and standards

• Lead a team of workes developing, and address training needs when necessary

• Coordinate the regular testing of to address faults, and provide evaluations to improve

• Act as a key contact with customers who have technical issues

• Write and prepare several construction technical plans as for backup

• Compile schedule plan and personnel mechanical allocation table as report for managers

• Management of all site engineers on using machine at work for coordination matters

• Fluent in drainage systems, design and installation of drainage systems to manage stormwater and prevent flooding

• Supervising work for the safety and the efficiency of production on technical progress at site

• Able to advice and propose based on - Construction of steel cofferdam in water, Underwater pile construction, Equipment Structural standard, Earthwork survey, Geological research

Job Requirements:

• Degree in Civil Engineering.

• Minimum 10 year(s) of working experience in the construction projects

• At least 5 years in bridge construction project

• Experience with Marine or Shipyard Project will be an advantage

• Ability to clearly particulate expectations

• Ability in quality control and checking

• Able to supervise and lead the survey team for handling all survey related issues.

• Able to provide design and drawings based on requirement and quotation.

• Able to provide advices on altering design changes to suit site condition.

• Comprehensive problem-solving abilities.

• Knowledge on Underwater Construction Site exp: Construction of steel cofferdam in water, Underwater pile construction, Equipment Structural standard, Earthwork survey, Geological research

What a System Quality Program Manager does at HP:

Manage Quality Programs:

• Lead quality assurance programs from initiation through closure, ensuring alignment with project scope, goals, and deliverables.
• Oversee all aspects of quality program management, including planning, budget and resource control.
• Conduct System At Glance Test, Workflow Duration Test, and Continuous Regression Test.
• Support priority test projects with direction, maintaining relationships with internal stakeholders and sharing information with testers via standardized reports and regular stand-up meetings.

Collaborate with Cross-Functional Teams:

• Work closely with cross-functional teams to define program requirements, identify risks, and ensure successful project execution within defined timelines, resources and budgets.

Execute Quality Assurance Plans:

• Define and manage comprehensive test plans to ensure HP Print ecosystem integration quality.
• Oversee test coverage, schedules, and resource adjustments to meet program objectives.

Monitor and Analyse Quality Metrics:

• Track quality metrics to ensure compliance with HP’s standards, conduct data analysis to identify improvement areas, and drive continuous improvement initiatives.
• Lead Data-Driven Decision Making.

Facilitate Communication:

• Act as a primary quality contact for stakeholders, communicating program status, risks, and escalations effectively.
• Prepare and maintain QA-related documentation, including test plans, test matrices, and testing reports.
• Provide regular updates and insights to senior management.

Encourage a Culture of Innovation and Continuous Improvement:

• Promote a collaborative environment, integrating new technologies and quality methodologies, and driving process enhancements.

Individuals who do well in this role at HP, usually possess:

• Four-year Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-1 years of work experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field.
• Good to have skills and knowledge: Agile Methodology, CI/CD, Computer Science, JIRA, Scrum (Software Development), Software Development, Software Engineering, Software Quality (SQA/SQC), Software Testing.
• Test Planning, Knowledge in Quality and defect management.
• Any certifications are a plus: Project Management Professional (PMP) Certification, Lean Six Sigma Certification or equivalent quality certifications, Certified Quality Engineer (CQE), Certified Software Quality Engineer (CSQE), Certified Software Quality Engineer, Certified Associate in Software Quality (CASQ), Certified Software Test Engineer (CSTE).

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
   
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Job Description:

1. Attend Customer Design discussions.
2. Help Customer with Network Integration Activities.
3. Network Acceptance Testing
4. Help Customer with Network Migration activities.
5. Network Monitoring after migration or integration.

Job requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Basic understanding of software development processes, IT infrastructure, or other technical fields relevant to the organisation.

Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

About the Product Services Group: The Product Services group comprises multiple backend engineering teams that develop and maintain services powering Viki's API and business workflows. We handle everything from Viki's content API, Identity & communication subsystems, Monetization & subscriptions, Content ingestion, publishing and management systems, and many other backend components critical to a video streaming platform. As we move towards enhancing personalized user experiences, we are forming a new team dedicated to improving the integration between our frontend and backend systems. This team will serve as a bridge between the frontend and backend, collaborating closely with both backend and frontend engineering teams to create a UI-focused API layer. The aim is to provide our users with faster, more tailored, and seamless experiences.

Position Overview: Reporting to the Senior Manager, Engineering, we are in search of a Backend Engineering Manager who can work in a fast-paced, professional environment. The ideal candidate will lead, mentor, and grow a team of talented backend engineers, fostering a collaborative and high-performance culture.

Key Responsibilities:

• Lead, mentor, and grow a team of talented backend/full-stack engineers, fostering a collaborative and high-performance culture.
• Recruit and onboard new engineering talent.
• Manage the day-to-day development of backend applications with a focus on quality and performance.
• Foster technical decision-making on the team, and make final decisions when necessary.
• Discern engineering metrics and seek to improve them.
• Focus on code quality, testability, and performance.
• Contribute technically through bug fixes, code reviews, and mentoring.
• Improve processes to make your team more effective.
• Focus on tooling and operational improvements.
• Institutionalize knowledge by developing or improving existing documentation.
• Plan and execute long-term strategies that benefit the team and the product in line with company OKRs.
• Build product features by following best practices around requirements analysis, validation, and delivery.
• Run, maintain, and improve the existing ecosystem for higher scale and reliability.

Requirements:

• B.S. or M.S. in Computer Science or a related field.
• 3+ years of experience managing or leading cross-functional engineering teams, ideally with exposure to both backend and frontend development.
• 9+ years of experience in building and delivering scalable, high-quality software solutions.
• Strong expertise in backend development with a focus on creating UI-centric API layers, including familiarity with frontend-backend integration patterns.
• Proven experience with backend development technologies, including relational and NoSQL databases, API development, and caching strategies.
• Hands-on experience with cloud platforms (AWS, GCP, Azure), particularly in deploying microservices architectures and managing cloud-based infrastructure.
• Understanding of operational needs of production software (monitoring, deployment pipelines, testing).
• Passionate about building API and business logic for user-facing application clients.

Preferred Qualifications:

• Experience handling complete lifecycle development including technical direction around any of the following:
  • API design for multiple client teams.
  • Ability to go beyond features and consider reliability, performance, and security improvement of backend applications.
• Experience managing web or full stack applications, demonstrating a strong understanding of frontend technologies and their integration with backend systems.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.