Total 2,087 Information Technology job vacancies in 000485 New Britain CT

As a member of the Facilities Department at a Bureau of Prisons (BOP) federal correctional facility, supervises and trains inmate workers involved in installation, modification and repair of utility, supply and disposal systems, fixtures, fittings and equipment such as sewage, water, gas and oil lines, compressed air, vacuum and acid systems, water closets, water heaters, hydrants, fire sprinkler systems, showers, valves and pumps.

Involved in removing, cleaning, replacing, packing and sealing defective parts of utility, supply and disposal systems such as dirty traps, sections of broken title pipe and leaky drains.

Involved in installing, modifying and repairing new and existing utility, supply and disposal systems and equipment such as sewage, water, oil and gas distribution systems, water closets, fire sprinkler systems and showers.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to grayson.su@thetalentnetwork.com.sg

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Principal Clinical Pharmacist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in pharmaceutical care and medication management to make an impact on patient outcomes.

Key Responsibilities:

• Attend daily interdisciplinary rounds to collaborate closely with physicians, nurses, and other healthcare professionals to develop and implement patient care plans in a home-based hospital setting
• Conduct daily virtual ward rounds with the patients, driving innovation in pharmacological care and ensuring optimal patient outcomes.
• Utilize your extensive knowledge of inpatient care to manage complex cases across a wide range of specialties
• Innovate and optimize medication regimens, enhancing patient adherence and minimising adverse effects, while contributing to the transformation of clinical care models
• Provide expert consultation on medication management, ensuring the highest standards of safety and efficacy
• Engage in patient education, empowering patients with the knowledge they need to manage their therapies effectively at home
• Contribute to clinical governance, strategic planning, and the development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Embrace continuous learning and professional development opportunities, positioning yourself at the forefront of healthcare innovation

Clinical Practice also includes the following pharmacy duties:

• Provide general clinical pharmacy services to promote wellness and ensure optimization of medication therapy outcomes for patients, including ensuring accurate medication records, medication reconciliation, and ensuring medication adherence
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed
• Provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients and the health care team
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug- related problems and to assure optimal patient cooperation in drug therapy
• Document clinical activities as defined in the competency development framework and/or department guidelines
• Lead and/or serve on departmental and/or institutional clinical practice committees and/or other relevant committees as assigned
• EducationIdentify, plan, implement and provide educational programs and training to entry level health care professionals and the public
  Plan and contribute to the development or publication of high quality patient education materials and articles targeted at general professional education
  Lead the development and implementation of pharmacy professional standards, competency framework and/or assessments for future clinical pharmacists for this ACP telehealth service
  Lead and contribute to the continuing professional development strategy
  
• ResearchLead, initiate and participate in clinical research independently or in collaboration with other health care disciplines
  Publish scientific papers in peer reviewed journals and/or present findings at key local or overseas scientific meetings
  

Secondary Duties (10%)

• Lead and contribute to the review and evaluation of services, policies and processes, and identify and implement medication safety and quality improvements initiatives to ensure optimal outcomes under NUHS@Home
• Participates in and/or undertakes responsibility for projects and activities which supports the goals of the department and organisation at department or institution level
• Maintain and up-to-date professional portfolio
• Any other duties or responsibilities as assigned

Requirements

• Possess MSc (Clinical Pharmacy) or Pharm D or Board Certification
• Completion of a Collaborative Prescribing Course within last 2 years
• A minimum of 5 years of experience in clinical experience (ideally in inpatient care)
• Registered with the Singapore Pharmacy Council
• Possess extensive and current knowledge of pharmaceuticals, clinical practice guidelines and protocols
• Possess strong leadership qualities
• Possess good supervisory, negotiation and managerial skills
• Excellent clinical pharmacy and evidence-based medicine knowledge and skills
• Excellent clinical problem solving, judgment and decision making skills
• Excellent knowledge of drug information research tools, clinical research methodologies and outcomes evaluation
• Excellent listening and communication skills, with the ability to educate and engage patients, and work collaboratively with a diverse healthcare team. Ability to speak in a second language in addition to English will be helpful.
• Passion for transforming traditional healthcare models through innovative care delivery

KEY ACTIVITIES AND RESPONSIBILITIES

As aSoftware Architect, you are accountable for:

· Analyse system and customer requirements

· Define the architecture design of the entire software system based on requirements

· Choose the technologies and methodology for the implementation of each components and interfaces in the software solution.

· Ensure that software architecture stability is maintained throughout the software development lifecycle from Bid to Delivery and Maintenance;

· Guarantee adherence to in-scope standards and best practices, reuse policy and product development plans;

· Co-ordinate product definition, and assessment of design trade-offs between aspects of cost, customer requirements and technological possibilities;

· Document the design choices and the related justifications;

· Lead the software technical document writing and effort estimation for bids and projects;

· Conduct technical presentation to software team and other internal/external stakeholders;

· Provide knowledge on state-of-the-art software architecting, taking account of future developments and maintenances;

· Lead and participate in Software team` activities including detailed design review, coding, code review, unit test and debug

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Essential Skills & Qualifications:

· Bachelor’s degree in computer science or related field

· Singapore Citizen or Permanent Resident referred

· Minimum 12 years of relevant experience building front end and back end of software and web applications

· Minimum 5 years of proven experience in software architect role, designing and developing large-scale software/web solution

· Software/enterprise architect related certification is good-to-have. E.g.

o Certified Professional for Software Architecture (CPSA) by iSAQB

o Certified Software Architect (CSA) by the Software Engineering Institute (SEI)

o TOGAF 9 Foundation by The Open Group

o Certified Enterprise Architect (CEA) by the Zachman Institute

o Federating Enterprise Architecture (FEA) Certification by the Open Group

· Knowledge of system architectural design patterns

· Knowledge of various coding methods and programming languages, e.g. Java, C#, Go, JavaScript, Python

· Experience with various development frameworks

· Experience with RESTful services and Microservices Architecture

· Experience with at least one message queue solution and data streaming solution (e.g. Apache Kafka)

· Experience with software system-level integration

· Experience in analyzing technical/design choices and documenting the analysis results.

· Experience with data modeling, relational database, nosql database

· Experience with cloud technologies, e.g. Microsoft Azure, Amazon Web Services

· Extensive working experience (at least 3 years) with Containerization: Docker, Kubernetes

· Experience with common software development tools, e.g. Jira, Git, Visual Studio code

· Experience in scrum/agile software development methodologies

· Experience with continuous integration (e.g. GitLab CI) and code management repository tools

Good-to-have Skills/Experiences:

· System skillset :

o System Administration basic skillset (services, ssh, user management, …)

· DevOps advanced skillset :

o Developing and maintaining Ansible Playbooks and Modules

o Deploying and setup of CI/CD pipelines (closely work with development team to develop CI/CD pipelines and deploy into private and public cloud)

o Scripting experience in Shell (bash or Python) etc

· Infrastructure as code skillset :

o Automate deployment and configuration using Ansible

o Working knowledge VMware ESX and other virtualization technologies

· Network basics :

o Good working experience with NGINX and HA proxy deployment and configuration

o Familiar with commonly used network commands (e.g. curl, telnet, netstat)

o LAN architecture (CIDR, vLAN, routing, NAT)

o DNS and SSL (internal, external)

· Security :

o Secrets management using various vaults (Gitlab security vaults, Kubernetes secrets)

o SSH administration

· Experiences in MHA (Ministry of Home Affairs) projects are good to have.

Behaviour:

· Produces Ingenious, astute design, with an open mind

· Excellent communication, presentation and interpersonal skills

· Collaborative team players preferred

· Be able to lead and motivate teams to deliver high-quality software

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Position Summary:

Mainly supporting security aspect like firewall checkpoint, security appliances - configuration, troubleshooting, capacity planning. Supporting current operation and deployment of resiliency project.

Roles and Responsibilities:

• Directly reporting to Security Senior Manager
• Assist Architect team on new infrastructure design, implementation, and management of network solutions that form the core infrastructure, ensuring seamless integration across different platforms. This includes procurement of necessary equipment.
• To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure.
• Collaborate with the team to identify network and system needs, monitor performance metrics, troubleshoot, and resolve network-related issues, and implement improvements.
• Deliver project management for network activities encompassing upgrades, deployments, and migrations. Provide technical guidance and user support as required.
• Develop, maintain, and update documentation covering the network environment and operational procedures.
• Generate reports and detailed documentation outlining findings, implemented solutions, and recommendations for further enhancements.
• Oversee network environment to maximize performance, scalability, and minimize downtime.
• Closely coordinate and conform to Change Management policies, process, and procedures on any network changes.
• To implement approved changes, troubleshoot to identify root causes and implement effective solutions.
• Experience on Automating daily network tasks using scripting.
• Be available to provide on-call support as needed.

Qualification/ Requirements:

• Minimum Bachelor in Computer Engineering or equivalent
• Must equipped with CCNP or CCIE
• Network Infrastructure & Hardware: 5+ years experience managing large enterprise network with a strong focus on F5, Palo Alto, Cisco, and CheckPoint Technology.
• Network Devices: In-depth knowledge and proficiency with switches, firewalls, load balancers, routers, and ISE.
• Network Design & Troubleshooting: Expertise in designing, monitoring, and network & incident management (LAN, WAN, VPN).
• Experience with automation tools: Ansible, Python
• Experience with Deployment and automation, advantage to have experience building data center
• Proven track record of success in a fast-paced IT environment.
• Excellent communication and interpersonal skills, allowing you to effectively collaborate with both technical and non-technical stakeholders.
• Ability to work under pressure and delivery the project on time with minimum supervision.
• Certified and experienced with the mentioned technologies.
• 2 years contract

Job Summary:

The HPC Storage Engineer will be responsible for managing the storage infrastructure within HPC environments. This role involves monitoring storage performance and optimizing through tuning and troubleshooting. Successful candidate with demonstrated experience in the HPC storage field may be considered for a Senior position.

Responsibilities:

Storage administration and optimization

• Work with Managed Services teams in managing and administering the storage infrastructure.
• Ensure storage reliability and availability within HPC system.
• Provide support on technical queries and troubleshooting storage-related issues.
• Implement best practices for storage monitoring and reporting.
• Monitor utilization rate, allocation and analyse the report for capacity planning.
• Conduct storage performance test and analysis.
• Collaborate with other teams for enhancement of storage performance and scalability.
• Develop and maintain comprehensive documentation for HPC storage infrastructure and processes.

Data management

• Create and execute a data placement strategy to optimize storage performance.
• Maintain data protection and disaster recovery strategies.
• Implement and maintain security measures to protect data integrity and prevent unauthorized access.

Designing and planning

• Assess future requirements and plan for storage expansion.
• Assist in the designing of future HPC system acquisition.
• Explore and evaluate emerging solutions in HPC storage technology.

Qualifications:

• Degree in a Computer Science, Engineering, IT or other relevant areas.
• At least 3 years of experience in managing storage infrastructure.
• Proficient in UNIX/Linux environments and command line interface (CLI).
• Good knowledge of HPC storage principles.
• Experience in managing parallel file system (Lustre, GPFS, BeeGFS).
• Good knowledge of RDMA-based interconnect (InfiniBand, RoCE).
• Demonstrate ability to analyse complex issues and develop effective solutions.
• To be considered for Senior position, candidates should have at least 5 years of experience in roles that involve the deployment of HPC storage infrastructure, covering key areas such as designing, installing, configuring, documentation and providing admin/user training.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

Job Description

• Responsible for MySQL database administration and management (capacity planning, installation, backup, recovery, monitoring, optimizations, troubleshooting, etc).
• Support the development team for MySQL database designing, creating, and optimising.
• Review existing software architecture and contribute to future improvements to enhance MySQL database stability and maximise performance.
• Define and develop projects that reduce MySQL database operational costs and automate regular tasks.
• Research and develop new technologies and approaches for building highly available data persistence systems.

Job Requirements

• Bachelor’s degree or higher in Computer Science, Computer Engineering, Information Systems, Business Analytics, Statistics, Mathematics, or related fields.
• Minimum 1 year of experience as database engineer.
• Familiar with SQL and relational database theory and knowledge.
• Familiar with scripting languages (at least one of Shell/Python/Perl/Ruby etc).
• Familiar with Linux systems, good system troubleshooting skills.
• Experience in system administration or development is preferred.
• Strong analytical and problem-solving skills, able to work under pressure in critical situations as well as day-to-day operations.
• Team player with a positive and eager-to-learn attitude.
• Adaptable, open-minded, and comfortable to work with ambiguity and change in a fast-paced environment.

Responsibilities

• Assist M&E Engineer, Superintending Officer Representation (SO Rep) in the supervision and quality assurance of construction works on site.
• Provide standing supervision required by the M&E Engineer and SO Rep.
• Check and ensure all installation methods, testing & commissioning and materials used are in accordance with the design intent, approved drawings, and specifications, as well as in compliance to code of practice/manufacturer’s installation instructions where applicable.
• Liaise with the Contractors/ sub-contractors, Resident Engineer (RE), and other Resident Technical Officers (RTO) in the coordination of site works and assist in resolving M&E issues.
• Highlight discrepancies, deviations, irregularities and feedback site progress and any critical/major issues to the M&E Engineer, SO Rep, and RE.
• Monitor the progress of work on-site, verify the contractors’ progress report and present the report to the Consultants in such format that the progress payment claim by the contractor can be easily evaluated.
• Verify the contractors’ progress payment claim in terms of work done and materials/equipment delivered and stored at site.
• Attend site meetings, client/consultant meetings, technical meetings, user group meetings, site inspections, testing and commissioning, etc
• Check as-built drawings and specifications tally with site installation.
• Ensure the contractors maintain work safety, cleanliness, and tidiness of the site.
• Maintain proper and updated daily records of all works done, including records of tests, inspections, T&C, status of work, safety, site diary, material and equipment delivered to and on site, labour, dayworks, provisional quantities, etc.
• Compile Punch List or Defect List with the contractors and ensure that the contractors carry out rectification work diligently to clear all defects during the Maintenance Period.
• Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.
• Undertake any other duties related to the project as and when instructed by the consultant. team.
• Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of M&E systems’ interfacing, integration, and testing and commissioning between different stakeholders (i.e. Neighbourhood Centres (NCs) and Polyclinic).

Requirements

• Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing.
• Minimum eight (8) years of M&E work experience as a Resident Technical Officer. Past work experience in healthcare/residential/institutional projects is preferred.
• Conversant in local construction practices and codes for ACMV, electrical, fire protection, plumbing and sanitary services.
• Good co-ordination skills especially interfacing of M&E works with architectural and C&S works.
• Good analytical ability with strong verbal and written communication skills.
• Self-motivated, proactive and team player.
• Able to start Q4 2024.

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Physiotherapist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in physiotherapy to make an impact on patient outcomes.

Key Responsibilities:

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans.
• Report to referring doctor and other members of the medical team.
• Document patient physiotherapy records accurately.
• Charge patients accurately.
• Comply with clinical and service standards.
• Practise within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate.
• Collaborate with other healthcare members and participate in case conferences.
• Assist and/or co-lead in projects and activities which supports the goals of the department and organisation at department or institution level.
• Any other duties or responsibilities as assigned.
• Manage and oversee therapy equipment inventory.
• Contribute to departmental in-service training programmes, home hospital educational talks and external talks/ workshops/ forums/ seminars
• Contribute to development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Review and update of clinical protocols and SOPs
• Assist in developing, promoting /marketing clinical services
• Assist in the induction of new physiotherapists.
• Supervise students on clinical attachment
• Embrace continuous learning and professional development opportunities.

Requirements:

• Full AHPC registration
• Recognised Diploma or Degree in Physiotherapy
• Min. 2 years of relevant experience
• Good communication and interpersonal skills
• Service oriented and customer focus
• Motivated, self-driven and able to work independently and collaboratively in a team
• Passion for transforming traditional healthcare models through innovative care delivery

Are you a visionary technologist with a passion for advancing safety through cutting-edge technology solutions?

We are seeking a dynamic and experienced Chief Technology Officer (CTO) to lead the technological evolution of our industrial safety gas detection alarms and systems. Join us in our mission to create a safer work environment for industries worldwide.

About Us:

We are a pioneering company specializing in industrial safety gas detection solutions. Our commitment to innovation and excellence drives us to create state-of-the-art gas detection alarms and systems that protect lives, prevent accidents, and ensure the well-being of workers in various industrial settings.

Role and Responsibilities:

As the Chief Technology Officer, you will be at the helm of our technological innovation and product development efforts. Your key responsibilities will include:

• Technology Strategy: Develop and execute a forward-looking technology strategy that aligns with our mission and business objectives. Lead the exploration of emerging technologies to enhance the performance, accuracy, and usability of our gas detection alarms and systems.
• Product Innovation: Drive the innovation of our gas detection products by overseeing the research, design, and development process. Collaborate with cross-functional teams to ensure that our solutions remain at the forefront of the industry.
• System Integration: Lead the integration of advanced technologies, such as IoT connectivity, data analytics, and cloud solutions, to create comprehensive and interconnected gas detection systems tailored to the needs of various industrial sectors.
• Quality and Compliance: Ensure that our products meet the highest standards of quality, safety, and regulatory compliance. Implement robust testing and validation processes to guarantee the reliability and accuracy of our solutions.
• Team Leadership: Build, mentor, and lead a high-performing technology team, fostering a culture of innovation, collaboration, and continuous learning. Provide technical guidance and mentorship to nurture the team's growth.

Qualifications:

• Proven experience (10+ years) in a senior technology leadership role, preferably in the field of industrial safety technology.
• Strong track record of successfully leading the development and launch of technologically advanced products in the safety or related sector.
• Expertise in gas detection technology, IoT integration, data analytics, and system architecture.
• Deep understanding of industry standards, safety regulations, and compliance requirements.
• Exceptional leadership skills with the ability to inspire and guide cross-functional teams.
• Strong communication and interpersonal abilities, with the capacity to engage with stakeholders at all levels.
• Bachelor's or Master's degree in Engineering, Computer Science, or a related field (advanced degrees preferred).

Why Join Us:

• Impactful Mission: Contribute to creating safer work environments and protecting lives through technological innovation.
• Innovation: Work in a dynamic and forward-thinking environment where your ideas and expertise will shape the future of industrial safety.
• Collaborative Culture: Join a team of dedicated professionals focused on driving positive change in industrial safety.
• Continuous Learning: Stay at the forefront of technological advancements and expand your knowledge through ongoing professional development opportunities.

Position Overview

Autodesk is looking for a Developer to be part of this team responsible for developing exciting features. You will be working with a group of engineers in a hyper-growth phase with expanded set of features working collaboratively both within and outside their teams. They collectively strive to build best-of-breed solutions for a company with a vision to imagine, design and create a better world. In this hybrid workplace role, you will report to the Senior Engineering Manager.

Responsibilities

• Implement delivery components for CD, with high emphasis on quality and sound software engineering practices
• Participate in software design reviews, conduct code reviews, and provide input and feedback to other members of the development team
• Maintain, improve, and test productivity tools to improve the efficiency for whole team
• Respond quickly to trouble-shootings on installers, builds and licensing

Minimum Qualifications

• BS or above degree in Computer Science related fields
• Good written and oral English
• Good programming and computer science abilities
• Good analytical abilities, and effective communication skills
• Good programming knowledge and practice in Python and C++(C, C#)
• Good script programming skills e.g. JavaScript, shell, batch etc.

Preferred Qualifications

• Cross-platform, Python and C++ coding experience
• Excellent debugging skills in interactive development of Python and C++
• Experience in Android or/and iOS
• Experience in Jenkins pipelines (Groovy scripting, PSL)
• Experience in docker and deployment tools like Kubernetes
• Experience in installer technology e.g. msi, wix or MSIX
• Experience with Windows, Linux (or MacOS) based software development environment.

The Technical Lead will be responsible for smooth functioning of all technical operations. Besides, you will be coordinating with the Project Manager in reviewing timelines and deliverables.

The tech lead role also requires you to support ongoing projects. Furthermore, you will be responsible for working closely with the technical team members and supporting the operations. You will be playing an important role in audits and system modifications along with the team.

Responsibilities:

• Well versed with Data Center Technologies , Experience of managing Data Center Operations
• Lead and manage a team of software engineers, providing technical direction and guidance for development projects
• Oversee technical project plans and timelines, ensuring projects are completed on time and on budget
• Work closely with other departments, such as product management, customer support, and marketing, to ensure all technical requirements are met
• Provide technical expertise and guidance to ensure quality standards are met
• Research, evaluate, and recommend new technologies, processes and tools to enhance development capabilities
• Analyze customer requirements and develop technical solutions to meet customer needs
• Develop and document technical processes and procedures
• Should have strong understanding(SME/L3 +) on atleast 2 sets of technologies in Wintel, Virtualization, RHEL & UNIX), Network, Storage/backup , and understanding of other technologies
• Strong understanding ITIL. Service Acceptance
• Acts Single point of contact and drive in case of Escalation / P1/P2/ RCA discussion
• Ability to Manage various technical towers irrespective of technology
• Ensures new services are introduced in standard way& accepted into service
• Primary point of contact for the Delivery, responsible for building and nurturing strong technical know-how
• Understands SLA/OLA/Vendor Management
• Identifying gaps and work towards Operational/Technical Excellence
• Improving Technical service Delivery by way of Automation and/or Transformation
• Ability to Lead service delivery with the standard agreed processes/SOPs to deliver contracted service commitments
• Acts as a bridge between the Delivery , DU and the service delivery teams, Leadership and ground level team
• Participates in internal & external audits as required and presents information on quality & process adherence
• Ensures that delivery teams take corrective & preventive actions based on the audit & compliance findings
• Responsible to work with Project Managers (managing IT projects within the Managed Services framework) to ensure delivery and support
• Works with the delivery teams , leadership and helps them to identify risks & issues, document the risks, their impact, mitigation actions and contingency plan
• Understand KPI/KRA , Control Mechanism
• Deep understanding of Technical analysis irrespective of technology tower/domain

Requirements and skills:

• Over 7 years of Technical Delivery experience, IT operations environment, and overall, more than 10 Years of Experience.
• Proven experience managing IT infrastructure projects, including virtualization, networking, and hypervisor technologies.
• Strong working knowledge of Microsoft Windows, Linux, Unix, and VMware..
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organization.
• Strong analytical, troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Able to work independently and as part of a team.
• Able to multi-task and prioritize tasks effectively.
• Strong organizational and project management skills