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Project Liaison OfficerFull Time, Monday
- Friday 8am
- 4:30pmGreat Western Hospital, Wiltshire£28,000
- £35,000 plus benefitsClosing date: 18th August 2024
Serco have a great opportunity for a Project Liaison Officer to join the team at Great Western Hospital in Wiltshire. Your role will be to support the Project Management team in delivering projects on-site in a well organised and professional manner. Reporting to the Head of Projects, you will ensure contractors are inducted to site, works are appropriately planned into site operations and facilitate access and closure of works.
We are looking for a proactive, assertive individual who is used to dealing with deadlines and delivers great customer service, if you believe this is you, please apply by the closing date listed above.
Main responsibilities of the role include:
- Organise and minute User Group and Project Board meetings.
- Organise and minute a “look ahead” meetings with the departments affected by the forthcoming works. Present to attendees a “look ahead” programme for the works.
- Chair and minute a Pre-start meeting with the affected departments 1 week prior to on-site works commencing.
- Liaise with the Principal Designer to access Estates information to complete the Pre Construction H&S File.
- Accept from contractors 2 weeks in advance of accessing areas a schedule of any required isolations and accesses.
- Provide input into the project with regards to local knowledge, restrictions and requirements
- Co-ordinate isolation of services utilising the appropriate Permit to Work (PtW) system. Provide a weekly slot for Inductions and issue access only permit to the contractor for the work (contractors working on electrical items will need to prove competence in accordance with the relevant HTM to the AP prior to working and will not be inducted without such evidence).
- Provide a weekly summary progress update via email to key individuals/stakeholders.
- Chair and minute monthly progress meetings with the contractors to inform senior stakeholders of progress of the works, issues affecting the programme and any particular risks.
- Attend departments with the contractors Supervisor to make introductions, remind Heads of Department 1 week prior to work proposing to take place, and to check the progress of the Trust decant operations.
- Attend departments on the morning of the start of works to ensure start-up has commenced and record any issues.
- Carry out periodic checks of progress against the contractors “look ahead” programme. Brief the Estates Operations team and PFI Project Co on progress or issues.
- Review and comment on any matters that may arise on a day to day basis that could affect the operation of the GWH. Be the point of escalation for departments in case of issue and report this to the Trust for resolution.
- On completion of installation / works, witness testing and prove of completion/operation; collate relevant documentation (test results, certificates, warranties, O&M manuals) issued by contractors.
- Agree areas of existing damage advised by contractors prior to works commencing and review following completion of departments/zones to assess any damage existing at that time, reporting the same to the management team and stakeholders to agree making good requirements.
What you’ll need to do the role:
- Able to demonstrate Project Management skills in managing contractors and client relationships and activities.
- Required to have qualifications in Building Services; either Mechanical, Electrical or building fabric and good understanding of Facilities Management ideally within a hospital environment
- Able to communicate well with the various parties involved within FM projects i.e. contractors, clients and internal stakeholders.
- Strong skills in documentation and project procedures
What we offer:
- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, free flu vaccines and more.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
