Do you enjoy a varied role, and managing a range of relationships? Have you worked with membership schemes or Individual Giving?
About us
The museums of the Science Museum Group are a key national resource. With our unparalleled collection in the fields of science, technology, engineering, mathematics, and medicine, we are uniquely placed to draw people of all ages to engage with science in an inspirational and informal way.
The Development team works across six sites, fundraising for an array of exciting projects and activities at our museums. You will be joining a team with a track record of securing donations from a variety of supporters including visitors, philanthropic individuals, corporate donors, charitable foundations, and government. In a typical year, about 25% of SMG's total income comes from fundraising, helping to pay for redevelopment of museum buildings, exhibitions, festivals, learning programmes and accessibility.
We have made huge progress growing our community of Science Museum Patrons. Their support is an important source of unrestricted income for the museum, generating around £300,000 annually, contributing to everything from our galleries and exhibitions to our outreach and education programmes.
About the role
As Patrons Manager, you will lead on the strategic development, planning, and delivery of the Patrons Programme and champion the interests of our Patrons.
You will be responsible for ensuring the best possible experience for our committed Patrons through the development of an annual programme of exciting special events, including our Newton Dinner series, and engaging communications that help bring these important supporters closer to our museum, our people, and our work.
In addition, you will lead on the strategic planning for and delivery of the acquisition of new Patrons to ensure the continued growth and future success of the Patrons programme. All of the activity you endeavour to drive for the Programme will be critically influenced by the internal relationships you cultivate and foster across various SMG. It will be key for you to collaborate with others optimise the programme to it's fullest potential.
Working on a hybrid basis, this position will be based from the Science Museum, London
Contract: Full time, permanent
Salary: £31,500 - £38,500 per annum, depending on experience
Download the Vacancy Information Pack file under 'Attachments' on this vacancy listing on the Science Museum Group website for more details about the role and the application process.
About you
We are keen to hear from you if you enjoy providing meaningful, inspired experiences, delivering great customer service and gaining renewed commitment.
With exposure to working with Patrons, a membership programme, or within individual giving, you'll have delivered against targets and will be able to plan and prioritise a varied workload.
You will have the ability to manage supporter or customer relationships and understand what it takes to interact and engage with donors/supporters to maintain their commitment. You like to play with creative approaches and harness the resources available to you.
You have good interpersonal skills to partner with colleagues and can negotiate and influence where necessary. A good communicator, you can convey engaging information in a range of formats, and you have an organised and efficient approach to your work.
Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
What we offer
Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.
- Support with personal and professional development
- 27 days annual leave in addition to bank holidays
- Employee assistance programme
- Enhanced contributory pension
- Unmind App and other wellbeing support
- Interest-free loans
- Days Out discounts
- Health & Dental Insurance
Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.