Total 232 job vacancies by Pinnacle Recruitment (Services) Ltd

Pinnacle Group are looking for an experienced Leasehold Service Charge Officer to deliver leasehold and frontline services, instrumental in managing and optimizing service charge processes. You’ll will be a specialist in leasehold management with excellent knowledge of leasehold legislation and best practice. You will promote excellent communication and query handling with a focus on continuous improvement and customer satisfaction.

You will be joining our Home team based in Brockley, London. The Homes team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.

This is fixed term position ending 31st December 2025.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Apply all functions for the setting of service charges.
• Carry out all transactions for each of our three PFI’s database for change of leaseholder/ transfer of funds/update new leaseholder details
• Respond to solicitor enquires and update and send out all pre-assignment packs.
• Respond to queries regarding Income Recovery of service charge and major work bills
• Enforcing Lease Conditions and Covenants
• Resolving service charge disputes
• Attend evening meetings and take minutes as required.

Key requirements:

• Proven experience in service charge management
• Ability to work in a fast moving, pressurised, front line housing management environment dealing with complex issues and competing priorities
• Strong analytical skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Excellent standard of customer service
• Chartered Institute of Housing qualified (Ideal)

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group is seeking a General Office Cleaner - to maintain high standards of cleanliness in our industrial facilities. You will be joining our Specialist Industrial Cleaning Team based in Rocester, Staffordshire, ST14.

Your role will involve cleaning a manufacturing site including:- industrial equipment, floors, and work areas, as well as handling specialised cleaning tasks. You will need to be detail-oriented, physically fit, and capable of working with heavy-duty cleaning equipment and chemicals

This is a Full-Time Permanent Role of 37.5hr per week – working Monday to Friday 9am to 5pm daily plus option for overtime. If you take pride in maintaining a safe and clean environment and have experience in industrial cleaning, we would love to hear from you.

Who we are.

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for.

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities

The Role – General Office Cleaner

Key responsibilities will include:

• Cleaning tasks including damp mopping, washing surfaces, sweeping and vacuuming and touchpoints.
• Cleaning offices, meeting rooms, staff kitchens and dining areas
• Cleaning toilets facilities, hand basins and replenishing toilet paper, hand soap & towels
• To clean and sanitise touch points, door handles, push plates, and other surfaces.
• Waste management – collection, transportation, and storage of waste for both internal and external areas

Skills & Key requirements

• Use cleaning materials & equipment in accordance with health and safety and COSHH regulations.
• Ability to work as part of a team and use own initiative.
• Experience with working to tight schedules.
• Punctual, reliable, and trustworthy.
• Demonstrate enthusiasm and commitment

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicles

Pinnacle Group are seeking an experienced Group Financial Controller to lead our Finance team. Reporting to the Chief Financial Officer (CFO), the Group Financial Controller will lead the financial operations of the Group, ensuring accurate and timely reporting, regulatory compliance and effective financial management. Heading a Finance team of eleven across Working Capital, Management Accounting and Statutory Reporting, this role requires strong leadership to drive team performance, meet reporting objectives and foster professional growth of the team in line with the Group’s performance management framework. This is a pivotal role in supporting the Group’s strategic goals and ensuring sustained financial health.

The successful candidate will be of exceptional calibre and will be very detail orientated, hands on and leading in a similar-sized business or industry. This is a hybrid role with frequent travel into our Holborn Head Office expected.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

• Financial Reporting: Prepare and present accurate and timely financial statements, including monthly, quarterly, and annual reports.
• Budgeting and Forecasting: Develop and manage the annual budget and financial forecasts, providing insights and recommendations to senior management.
• Compliance: Ensure compliance with all financial regulations and standards, including tax, audit, and financial reporting requirements.
• Internal Controls: Implement and maintain robust internal controls to safeguard company assets and ensure financial integrity.
• Team Leadership: Lead and develop the finance team, fostering a culture of continuous improvement and professional growth.
• Strategic Planning: Support the CFO and executive team in strategic planning and decision-making, providing financial analysis and insights.
• Cash Flow Management: Monitor and manage cash flow, ensuring the company has sufficient liquidity to meet its obligations.
• Stakeholder Management: Liaise with external auditors, tax advisors, banks, and other stakeholders as required.

Key requirements:

• Bachelor’s degree in Finance, Accounting, or a related field. A professional accounting qualification (preferably ACA) is essential.
• At least 5 years in a senior financial management role. Experience in a similar-sized business or industry is preferred.
• Strong analytical and problem-solving skills, excellent communication and leadership abilities, and proficiency in financial software.
• High level of integrity, attention to detail, and the ability to work under pressure and meet tight deadlines.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans

Pinnacle Group are looking for a Deputy Property Manager to assist the Property Manager to provide a comprehensive block management service for a portfolio of properties. You will be joining our Residential Property Management team covering a portfolio across Lambeth, Bermondsey, Sydenham and Becton. The Residential Property Management team oversees large, complex residential developments on behalf Institutional Investors, Developers and Residents’ Management Companies, providing comprehensive leasehold and block management services.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client, and issued to leaseholders.
• Monitor payment of contractors and ensure invoices are processed promptly.
• Undertake regular site visits and create site reports covering observations and remedial works required.
• Respond to leaseholder/resident enquiries (phone, email, face to face)
• Instruct contractors for repair works and verify contractor work completed to specification.
• Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions.

Key Requirements:

• Property/block management experience
• Communication (written/oral) & people skills.
• Microsoft Office 365, including MS Word, Excel, and PowerPoint
• Attention to detail.
• Methodical and organised
• Customer care experience

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group are looking for an experienced Caretaker to ensure our buildings and facilities are well-maintained, secure, fully functional and Health & Safety compliant.

You will be joining our Facilities Management team based at schools in Exeter. Your responsibilities will include performing routine maintenance, managing repairs, ensuring security protocols are followed and keeping the premises clean and orderly. You will need to be proactive, detail-oriented, and have excellent problem-solving skills. If you take pride in maintaining high standards and creating safe, welcoming environments, we would love to hear from you.

The working hours are 8 hour shifts flexible timings between 06.00- 18.00.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Ensure security integrity of the school buildings and grounds through locking and unlocking, patrols, monitoring.
• Carry out defined Planned Preventative Maintenance responsibilities in accordance with each school's schedule and individual's skills.
• Where appropriate provide access, escort, liaise with and assist service providers on site to undertake remedial work or Planned Prevented Maintenance.
• Carry out minor repairs and decoration works
• Respond to emergency situations such as floods, bodily fluids and effecting temporary or permanent rectification in accordance with prescribed procedures and timescales.
• Checks of BMS, boilers, hot water functioning, pest inspections, drains, gullies for blockages and plant rooms
• Carry out day-to -day duties according to daily schedule, i.e., littler picking, Bin emptying, sweeping, refreshing toilets.

Key Requirements

• Range of general handyman skills such as general DIY skills, minor plumbing, carpentry and electrical
• Good customer service skills
• Amenable and approachable personality
• Ability to liaise with and assist external service providers
• Ability to work in a team

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group are looking for an experienced Maintenance Engineer with a Mechanical bias to assist in the delivery of Total FM contracts across a patch of schools based in Swindon. Your will be responsible for the maintenance of campus buildings, electrical & mechanical systems and all associated component parts. You will be joining our Total FM team based in Swindon, Wiltshire. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.

This is a full-time role, with a weekly rotating shift pattern of 7am-3pm and 10am-6pm.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Maintenance of buildings, electrical & mechanical systems and all associated component parts
• Responsible for building fabric repairs, air handling system maintenance, minor electrical, plumbing and carpentry work
• Supervision of contractors to ensure they are following safe systems of work
• Completing all preventative planned maintenance checks including Fire door checks, Emergency light testing, Fire extinguisher & fire blanket checks and communal lighting checks
• Undertaking building audits

Key requirements:

• Experience and knowledge of building services and facilities engineering.
• Good health & safety knowledge
• Full driving licence
• SSSTS, IOSH or NEBOSH qualification
• City & Guilds level 3 in plumbing

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role

Pinnacle Group are looking for a Grounds Maintenance Operative who will visit various housing developments and will be responsible for all aspects of practical amenity horticulture to the highest standards. The sites will need to be visited on weekly/fortnightly basis with schedules set in place for ease of working and getting around to each development in a timely manner. The role is based around multiple sites around the Wembley area so a full UK Driving Licence would be an essential requirement for this role.

This is a full time permanent role. The role will be working 40 hours per week, working 8AM - 4PM Monday - Friday.

Duties/Key Responsibilities

• The safe use of ride-on mowers, rotary mowers, strimmer’s, leaf blowers and other horticultural machines
• Soil cultivation, digging, forking, mulching, watering, raking, weeding, edging, and pruning
• Lawn maintenance and repairs
• Bed preparation and planting
• Hedge and shrub trimming
• Keeping the borders, clear and free from debris and litter at all times
• Gritting, salt spreading and snow clearing when required
• To keep the tools clean and damage free, report to manager when necessary
• Ensuring that all visited locations are left in a clean and tidy state
• Maintenance of records relating to tasks performed, materials and equipment
• Promotion of safe working practices
• Reporting any faulty equipment, damage, vandalism, or potential hazard to the Contract Manager

Skills Required

• Full UK Driver’s License is essential
• Experienced in grounds maintenance and/or gardening
• Experience operating ride on machinery would be desirable
• Self-motivated and has the ability to work unsupervised
• Resilience under pressure and able to adapt to changing environments
• Ability to work to laid down schedules and in all weather conditions
• Ability to work as part of a team and use own initiative
• Excellent customer liaison skills together with a commitment to customer service.
• Enthusiasm, drive, ambition, and commitment
• Knowledge of relevant health and safety legislation and safety procedures
• PA1/PA6 qualifications (or equivalent) are desirable
• Knowledge of the use of chemicals (COSHH) and Health and Safety legislation is desirable
• Obligation to adhere to safe working practices and ensure due consideration is given to the safety of the residents and the public

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Pinnacle Group are looking for an experienced Maintenance Engineer with an electrical bias to assist in the delivery of Total FM contracts across a patch of schools based in Swindon. Your will be responsible for the maintenance of campus buildings, electrical & mechanical systems and all associated component parts. You will be joining our Total FM team based in Swindon, Wiltshire. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.

This is a full-time role, with a weekly rotating shift pattern of 7am-3pm and 10am-6pm.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Maintenance of buildings, electrical & mechanical systems and all associated component parts
• Responsible for building fabric repairs, air handling system maintenance, minor electrical, plumbing and carpentry work
• Supervision of contractors to ensure they are following safe systems of work
• Completing all preventative planned maintenance checks including Fire door checks, Emergency light testing, Fire extinguisher & fire blanket checks and communal lighting checks
• Undertaking building audits

Key requirements:

• Experience and knowledge of building services and facilities engineering.
• Good health & safety knowledge
• Full driving licence
• SSSTS, IOSH or NEBOSH qualification
• Qualified to C&G 2391 and 18th edition.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group is seeking a dedicated and vigilant Gatehouse Security Officer to ensure the safety and security of our Distribution Centre. You will be joining our Security Team situated within the A19 Enterprise Zone.

To provide professional security services to our client, maintaining the security and safety of their premises and people by ways of monitoring, patrolling and surveying the building and their assets.

We are offering a Full-Time Role, working 4 on 4 off - 12hr night shifts from 7pm – 7am - with the option of overtime available to cover sickness and annual leave

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

• Meet and greet visitors, staff and contractors and manage the gatehouse environment.
• Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty
• Conduct searches within the guidelines of company procedures.
• Carry out routine foot patrols around the site, locking and unlocking premises
• Liaison with local authorities including police, emergency healthcare services or even fire extinguishers in case of an emergency

Key requirements:

• Valid SIA Front Line Licence
• Excellent customer service skills, with good communication and interpersonal qualities
• You will need to evidence your honesty, and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.
• Full 5-year UK checkable work history

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group is seeking a Helpdesk Operator - to provide exceptional customer service and support by taking and logging calls to the Help Desk, managing the input of data and generally assisting the Helpdesk Administrator in the administration of the contracts. You will be joining our Facilities Management Team based in Morley Leeds LS27

Your responsibilities will include handling inbound and outbound calls, resolving customer inquiries, and providing accurate information about our services. You will need excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure.

We are offering a Relief Cover position ( up to 6 months cover ) working upto 5 shifts per week from 7.30am – 4.30pm Monday to Friday (Weekly Pay) with an immediate start

If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

• Answering of the helpdesk and dealing with general enquiries and to log calls/jobs on the database utilising helpdesk software
• Allocating work orders to internal/ external contractors ensuring that all tasks are completed in line with the allocated response times.
• Tracking job progress against rectification times and implementing escalation procedures.
• Report back to clients and contract staff on job progress and close out including requesting extensions where applicable.
• Keeping SharePoint up to date with information relating to the contracts and new assets

Key requirements:

• Demonstrate a track record as a Helpdesk Operator with commitment to customer service.
• Excellent organisation skills and attention to detail is required along with decision making and problem solving.
• Experienced in the operation of a software package i.e. Evolution / Maximo etc.
• Conversant in Excel, Word and PowerPoint
• Self-managing and able to work on own initiative

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group are looking for an experienced Caretaker to ensure our buildings and facilities are well-maintained, secure, fully functional and Health & Safety compliant.

You will be joining our Facilities Management team based at schools in Exeter. Your responsibilities will include performing routine maintenance, managing repairs, ensuring security protocols are followed and keeping the premises clean and orderly. You will need to be proactive, detail-oriented, and have excellent problem-solving skills. If you take pride in maintaining high standards and creating safe, welcoming environments, we would love to hear from you.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Ensure security integrity of the school buildings and grounds through locking and unlocking, patrols, monitoring.
• Carry out defined Planned Preventative Maintenance responsibilities in accordance with each school's schedule and individual's skills.
• Where appropriate provide access, escort, liaise with and assist service providers on site to undertake remedial work or Planned Prevented Maintenance.
• Carry out minor repairs and decoration works
• Respond to emergency situations such as floods, bodily fluids and effecting temporary or permanent rectification in accordance with prescribed procedures and timescales.
• Checks of BMS, boilers, hot water functioning, pest inspections, drains, gullies for blockages and plant rooms
• Carry out day-to -day duties according to daily schedule, i.e., littler picking, Bin emptying, sweeping, refreshing toilets.

Key Requirements

• Range of general handyman skills such as general DIY skills, minor plumbing, carpentry and electrical
• Good customer service skills
• Amenable and approachable personality
• Ability to liaise with and assist external service providers
• Ability to work in a team

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group are looking for a motivated Technical Services Manager to support all hard and soft service-related operations within two high end residential developments providing proactive management of onsite Hard, Soft and M&E services, and facilities and building defects. Your role will involve management of all services including new building defects delivered either in-house or by contractors, efficient and cost-effective management of contractors on site and monitor, procure, review, and improve services required under the contracts, either directly or through contractors.

You will be joining our Residential Property Management team based in Battersea. The Residential Property Management team oversees large, complex residential developments on behalf Institutional Investors, Developers and Residents’ Management Companies, providing comprehensive leasehold and block management services.

This is a full-time role working Monday - Friday 8am - 4.30pm and will require you to be on site 4 days a week, the role is to manage a portfolio of 9-10 developments and will be mainly based in Walthamstow and will include travel to East London and West London

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

• Manage project specific risks including the preparation, implementation, monitoring and review of risk management plans.
• Act as a competent person in one or more M&E specialisms assisting property management to comply with building/fire safety rules, regulation and law.
• Be proactive in identifying cost-saving and profit-making opportunities within the bounds of the contract specification.
• Implement and support the development of systems and procedures to ensure the smooth running of the service.
• Be proactive in identifying cost-saving and profit-making opportunities within the bounds of the contract specification.

Key requirements:

• Possess a firm understanding of general and building related Health & Safety
• Knowledge of relevant legislation and industry guidelines.
• Excellent communication skills both written and verbal.
• Excellent customer services skills

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Pinnacle Group is seeking a Industrial Maintenance Cleaner - to maintain high standards of cleanliness in our industrial facilities. You will be joining our Specialist Industrial Cleaning Team based in Rocester, Staffordshire, ST14.

Your role will involve cleaning a manufacturing site including:- industrial equipment, floors, and work areas, as well as handling specialised cleaning tasks. You will need to be detail-oriented, physically fit, and capable of working with heavy-duty cleaning equipment and chemicals

This is a Full-Time Permanent Role of 37.5hr per week – working Monday to Thursday 6am – 2pm Friday 10am – 6pm ( double time pay on Friday from 12noon – 6pm) plus option for overtime. If you take pride in maintaining a safe and clean environment and have experience in industrial cleaning, we would love to hear from you.

Who we are.

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for.

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities

The Role – Industrial Maintenance Cleaner

Key responsibilities will include:

• Cleaning of Paint booths / Welding / Shot blast area and will involve ; jet washing, floor scrubber drier , confined space cleaning , High – Level cleaning other specialist cleaning duties
• Operate industrial electrical cleaning equipment and power tools including hammers , chisels and Dry Ice Blaster in accordance with health and safety and COSHH regulations.
• Waste management – collection, transportation, and storage of waste for both internal and external areas.
• Carry out any reasonable task requested by the Managers and Supervisors
• Ensure stores and equipment are kept secure and in accordance with health and safety requirements.

Skills & Key requirements

• Experience with working to tight schedules
• Physically fit, and capable of working with industrial cleaning equipment and chemicals
• High-Level deep Cleaning (working at height)
• Able to work in Confined Spaces

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicles

Pinnacle Group is seeking a General Cleaner - to maintain high standards of cleanliness in our industrial facilities. You will be joining our Specialist Industrial Cleaning Team based in Rocester, Staffordshire, ST14.

Your role will involve cleaning a manufacturing site including:- industrial equipment, floors, and work areas, as well as handling specialised cleaning tasks. You will need to be detail-oriented, physically fit, and capable of working with heavy-duty cleaning equipment and chemicals

This is a Full-Time Permanent Role of 37.5hr per week – working Monday to Friday 8am to 4pm daily plus option for overtime. If you take pride in maintaining a safe and clean environment and have experience in industrial cleaning, we would love to hear from you.

Who we are.

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for.

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities

The Role – General Cleaner

Key responsibilities will include:

• Cleaning tasks including damp mopping, washing surfaces, sweeping and vacuuming and touchpoints.
• Operate cleaning equipment including Floor scrubber drier in accordance with the company's health and safety procedures.
• Waste management – collection, transportation, and storage of waste for both internal and external areas
• Use cleaning materials in accordance with health and safety and COSHH regulations.
• Ensure stores and equipment are kept secure and in accordance with health and safety requirements.

Skills & Key requirements

• Experience in cleaning services and cleaning equipment.
• Ability to work as part of a team and use own initiative.
• Experience with working to tight schedules.
• Punctual, reliable, and trustworthy.
• Demonstrate enthusiasm and commitment

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicles

Pinnacle Group are looking for an experienced Maintenance Supervisor to assist in the delivery of a Total FM focused contract with proven ability of delivering FM services within a challenging environment.

You will be joining our Total FM team based in a patch of Schools based in Exeter. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Lead a maintenance team tasked with maintaining and keeping in good repair campus buildings electrical & mechanical systems alongside all associated component parts
• Responsible for building fabric repairs, air handling system maintenance, minor electrical, plumbing and carpentry work
• Supervision of contractors to ensure they are following safe systems of work
• Completing all preventative planned maintenance checks including Fire door checks, Emergency light testing, Fire extinguisher & fire blanket checks and communal lighting checks
• Undertaking building audits

Key Requirements:

• Gas Safe qualification or 18th Edition Electrical qualification with Test and Inspection
• IOSH or NEBOSH qualification
• Experience of managing a multi-function engineering team
• Extensive experience and knowledge of building services and facilities engineering
• Full Driving Licence

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme