Total 81 job vacancies by Richmond and Wandsworth Councils

Job Title- Income Maximisation Officer

Salary Range- £36,426 – £44,139 per annum

Permanent Fulltime

Location- 90 Putney Bridge Road/ Twickenham Civic Centre

Essential Information- You will be part of an office duty rota three days per week

Would you like to join a hardworking, diverse, and friendly team. Every day will offer an opportunity to make a positive difference.

If “yes” then come and join the Income maximisation team who are responsible for supporting people in temporary accommodation, particularly to ensure that they do not become homeless due to debt.

About the role

Case Management - You will be responsible for managing a patch of rent accounts to proactively maximise income collection on current and former tenant accounts adhering to the Councils procedure to ensure maximum collection.

Knowledge - You will be assessing and assisting tenants to maximise their income by ensuring that they are claiming their full benefit entitlements and managing existing debt by offering detailed advice around Housing Benefit and Universal Credit claims.

Financial Support- You will be providing financial advice to tenants to ensure that they can afford their charges and not become homeless from the accommodation. Where necessary, identify and refer to external agencies to provide additional support and assistance to ensure successful tenancy sustainment.

Customer Service- You will be assisting tenants to improve their financial situation, by regularly arranging and participate in any welfare benefits take up campaigns or surgeries as required.

Essential Qualifications, Skills and Experience

Demonstrate an understanding of all welfare-based benefits in context of this role and able to give advice to clients regarding entitlement.

Experience of working with the public and ability to give advice regarding debt management and income maximisation.

The ability to undertake a wide range of financial tasks, including carrying out affordability assessments.

The ability to use public transport to visit clients at their placement.

Maths and English GCSE grade C and above or equivalent.

Indicative Recruitment Timeline

Closing Date: Sunday 29th September 2024

Shortlisting Date: W/C 30th September 2024

Interview Date: W/C 07th October 2024

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Community Engagement Officer

Would you like to join a unique, highly creative, and passionate team focused on working alongside a wide range of communities to bring about positive outcomes in Wandsworth?

This role will be part of a community focused team listening to and working with communities and other partners to create better spaces and places for local people

The new approach will see a greater emphasis on developing resident and community understanding of Wandsworth’s Neighbourhood Community Infrastructure Levy (NCIL) and mobilise communities and stakeholders (statutory and non-statutory) to co-design viable projects suitable for NCIL funding.

Community outreach, inspiring and mobilising communities to make a difference, is central to the role. It involves working with charities, public sector partners, and a wide range of Council Services to engage with seldom heard communities. This is a fixed term role for 1 year and 6 months.

About the role

The prime responsibilities of the Community Engagement Officer, as a key member of Stronger and Safer Communities, is to ensure that an adequate level of communication between the Council and residents is developed, maintained and the engagement of residents in participating in decision making for their area, is stimulated, and developed. This work will inevitably involve close links with senior officers in other Council departments, statutory agencies and the voluntary and community sector. The Community Engagement Officer will take the leading role for the key areas of information, consultation, participation, and community development with all residents within the borough. Community Engagement Officers will receive guidance, co-ordination, and line management from the Community Funding Manager.

The successful candidate will:

• Build meaningful relationships and trust with our communities – so this role is highly social, requires someone who is empathetic, can initiate dialogue with communities, whilst also being outcomes focused and results driven.
• Inspire and mobilise communities to make a difference. It involves working with charities, public sector partners, and a wide range of council services to engage with seldom heard communities.

• Co-ordinate regular public facing community-based events involving local Councillors, Council and partner services, that can help to deepen our understanding of local issues as well as seek people’s ideas of how their neighbourhood can be improved.

• You will need to bring a good working knowledge of how to engage different communities, develop effective relationships and managing multiple stakeholders within the community.

• You will need to bring an understanding of how to support the co-design of projects that could be suitable for NCIL funding. As part of this you will work collaboratively with the Community Funding Manager who will manage the NCIL proposal evaluation and allocation.

• You will be at the forefront of delivering the Council’s ‘community engagement approach’ meaning there will be an expectation the engagement posts will be a present and active member of Wandsworth’s many communities.

• On occasions you may be required to work evenings and weekends, for which you will be given time off in lieu. This position will mostly entail working within the community

Essential Qualifications, Skills and Experience

The successful post holder will have:

• At least two years working in community engagement or similar.
• Experience of working with underrepresented groups.
• Experience of producing community engagement plans.
• Knowledge of community organising and mobilising communities.
• Knowledge of Asset Based Community Development (ABCD).

We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents.

We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates.

Closing Date: 04/09/2024

Shortlisting Date: 22/09/2024

Interview Date: TBC

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. This campaign is anonymised.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Objective of role

An exciting opportunity has arisen for a Social Care Assessor to join the Teddington and Twickenham Locality Team. We are an established and diverse team of professionals which has a strong focus on development and progression for those for whom this is a priority. You will have an opportunity to truly make a difference to the lives of people approaching adult social care for the first time or have been receiving support from the service.

Our two offices are based conveniently with a 10-minute walk from Teddington and Whitton train stations. There is onsite parking at both.

The team’s focus is to provide a holistic, personalised, strength-based service to residents over the age of 18 who have physical disabilities and older people with physical and mental health disabilities.

About the role

We are looking for someone who shares our values and commitment to improve the lives of our residents with a keen interest to learn and innovate and a commitment to strengths-based practice and prevention.

In this role you will:

• assess and support plan applying the principle of good conversation, strengths-based practice, motivational interviewing (both in the community and in a person’s home)
• assess for eligible care needs in accordance with the Care Act (2014) and input urgent care packages if required
• signposting people to other services that will be beneficial for them
• completing review preventative support that have been put in pace
• have a strong working knowledge of preventative services, enablement and link people in with these promoting a ‘try it and see’ ethos
• have an understanding the Care Act 2014 and the roles and responsibilities of a Social Services Department including safeguarding

This is a busy team with a fast throughput of work, therefore excellent time management skills and the ability to manage your own caseload is essential. We would like to hear from people who are passionate about delivering the best services to our service users.

For an informal discussion and for more information about the role, please contact Service Manager Rosemary Lambe at rosemary.lambe@richmondandwandsworth.gov.uk

Essential Qualifications, Skills and Experience

A social care qualification or willingness to work towards one (e.g. NVQ II, III, etc.).

Closing Date: Sunday 15th September 2024

Shortlisting Date: W/C Monday 16th September 2024

Interview Date: Monday 23rd September 2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. This campaign is anonymised.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Job Title: Control Officer/Responder
Salary Range- £32,955 - £39,933 plus shift and weekend allowance
Permanent - Full Time (36 hours)
Location: Joint Control Centre – Wandsworth Town Hall complex

Other essential information - This role includes work in the evenings, Nights and at weekends.

Objective of role

To work as part of a team in a 24-hour emergency control room covering the Boroughs of Richmond and Wandsworth. To be responsible for receiving and processing calls from the public, contractors, outside agencies and partners. To monitor two-way radio, CCTV, personal alarm systems and to respond in line with codes of conduct.

You will work closely with the Police to provide access to evidence materials from the CCTV systems to the Police and other authorised agencies, including providing evidence statements to the Police.

As a Control Responder you will also regularly visit vulnerable clients to manage emergency incidents, administering First-aid or call the emergency services as appropriate.

About the role

We are looking for a special individual who can work calmly and methodically during emergency incidents. This role falls within the Housing and Regeneration department but works closely with all Council departments to provide a 24/7 service.

This position provides an emergency response both in person and on the telephone or through Telecare alarm monitoring equipment. Control Responders may have the Council’s most varied role, assisting clients in their homes and providing a service to stakeholders such as the Police with CCTV enquiries.

The role is in the Council’s state of the art Joint Control Centre in Wandsworth Town Hall.

Essential Qualifications, Skills and Experience

• To be personable, sympathetic and to be able to deal confidently with clients who may be distressed.
• Good communication skills (verbal, written and face to face) able to write reports.
• Ability to work as part of a team.
• Ability to work without close supervision periods and to be able to make decisions independently
• Must be well organised and adaptable, responding to quickly changing priorities.

Indicative Recruitment Timeline:

Closing Date: 08th September 2024

Shortlisting Date: WC 09th September 2024

Interview Date: TBC

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Job Title – Rough Sleeper Assessment Hub Manager

Salary Range - £54,048 to £68,241 per annum

Permanent – Fulltime

Location- 90 Putney Bridge Road, London, SW18 1HR.

Are you passionate about making a difference in the lives of people who are experiencing street homelessness? Do you have the skills to lead a team and develop a new service from the ground up? If so, we want to hear from you.

About the Role

As the Rough Sleeper Assessment Hub Manager, you will be responsible for the overall development and day-to-day running of the Rough Sleeper Assessment Hub. Your primary objective will be to provide short stay assessment bed spaces for those who have experienced street homelessness, coordinate and deliver support services, and ensure the Hub is a safe and welcoming place for both staff and clients.

Key Responsibilities

• Developing the Hub: Play a central role in the development of the Hub, engaging with stakeholders, community groups, and service users to ensure the Hub meets the needs and aspirations of its target client group. Establish safety procedures and build relationships with statutory, partner, and voluntary agencies.
• Care and Support of Residents: Ensure residents receive high-quality, person-centred advice and assistance focused on breaking the cycle of homelessness and moving into settled accommodation. Maintain effective health and safety and risk management procedures.
• Staff Management: Manage the Deputy Rough Sleeper Hub Manager and Night Workers, set annual objectives, conduct regular supervisions and team meetings, and ensure the continuing development of staff.
• Housing Management: Provide high-quality housing and property management, including implementing lettings and end of tenancy procedures, managing arrears and voids, and ensuring regular health and safety inspections.
• Networking, Liaison, and Resource-building: Ensure services meet contract and best practice requirements, act as the community liaison lead, and foster good relations with the local community.

Essential Qualifications, Skills, and Experience

• Proven experience in managing a similar service or project.
• Strong leadership and team management skills.
• Excellent communication and stakeholder engagement abilities.
• Knowledge of health and safety and risk management procedures.
• Ability to work collaboratively with statutory, partner, and voluntary agencies.
• Commitment to providing high-quality, person-centred support to rough sleepers.

If you are ready to take on this challenging and rewarding role, apply now to join our team and make a real difference in the lives of rough sleepers.

Indicative Recruitment Timeline

Closing Date: Sunday 15th September 2024

Shortlisting Dates: W/C 16th September 2024

Interview Dates: TBC

Useful Information

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Commercial Waste Officer

Salary: PO2 £38,133 - £44,862

Permenant

Location: Richmond (Civic Centre, Twickenham) and or Central Depot (Langhorn Drive, Twickenham)

Other essential information: Predominantly borough-based working with some home working permitted.

Are you highly motivated and keen to develop further an established commercial waste portfolio.

Do you have a track record of success and making contributions to continuous improvement of a commercial waste service.

Are you proactive, with strong organisational skills, and good written and verbal communication to manage multiple streams of work.

Do you have skills and experience relevant to local authorities, commercial waste management and/or providing project support?

If your answers are yes, we want to hear from you!

We are looking for a Commercial Waste Officer to join the Waste and Street Cleansing team. You will be a motivated person with commercial waste experience to help retain and obtain new commercial waste customers within the London Borough of Richmond. You will be able to advise business owners of their responsibilities in relation to storage and disposal of commercial waste and recycling and obtain new business where possible in accordance with the current waste legislation and current pricing schedule.

You will be responsible for achieving revenue objectives through customer retention, and you will liaise with existing and new customers to provide advice and services where required. You will make contributions to the development of a new commercial waste system and lead on the delivery of a commercial food waste service to support businesses with new legislation.

You will be proactive, keen to get out and meet people, working with the council’s external contractor to ensure the collections service is highly performing. You will be responsible for monitoring the commercial waste collection performance and working with the contractor to improve services where required.

Home working is permitted subject to operational requirements and in accordance with Council policies, and equipment will be provided to enable this. However, you will also be required to travel to locations around the boroughs regularly to conduct site visits, to meet with customers as required. This may also involve early morning or evening site visits to monitor services

This role is a permanent position, and you will be part of a small but friendly waste team within a large workforce, most of which serves both Richmond and Wandsworth Councils.

Objective of the role

Retain and obtain new commercial waste contracts

Develop, with support the commercial food waste service offer

Provide support and input into the new commercial waste system which will manage the existing portfolio and provide a comprehensive customer service for new contracts.

Within a larger project team lead on the annual garden waste renewal programme from the Waste and Street Cleansing perspective.

Essential Qualifications, Skills and Experience

Knowledge and practical experience of delivering an effective commercial waste service.

Knowledge of local authority commercial waste and recycling services, procedures and techniques.

Experience of developing and maintaining large datasets.

Excellent written and verbal communication skills.

Experience of effective engagement with businessess, property managers, small businesses and other stakeholders.

A full clean UK driving licence and/or be able to travel to sites borough wide on a regular basis.

You will be welcomed into a service area which delivers a range of waste and street cleansing related contracts and associated services.

Please submit the following:

Your current up to date profile

A supporting statement detailing why you are applying for the post and how you meet each of the criteria set out in the person specification

Indicative Recruitment Timeline

Closing Date: Friday 13 September 2024

Shortlisting Date: Friday 20 September 2024

Interview Date: 28th and 29th September 2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

The role

Post 16 Tracking Officer
£30,483 – £36,936 per annum
Permanent
Full Time (36 hours)
Wandsworth

Are you a data-driven and adaptable professional with excellent communication and top-notch Excel skills? We are seeking a committed Post 16 Tracking Officer to join our team and play a pivotal role in ensuring young people are actively engaged in education, employment, and training (EET).

Wandsworth Council has a statutory duty to track young people upon completing compulsory age schooling to establish their EET status between the ages of 16-18 to ensure there is provision for them. Working as part of a small and established team, you will have the opportunity to directly support the work of Children’s Services.

Can you contribute to our mission that every young person receives the support they need to ensure they are in EET?

About the role:

Engage with stakeholders: use various communication methods to establish young people’s EET status and identify those needing support.

Relationship building: communicate with schools, colleges, training providers, and support services to enhance accessibility for young people in EET.

Identify NEET Risks: through effective data handling and tracking, ensure young people who are not in education, employment or training (NEET) are identified and reported to ensure they receive the necessary support.

Maintain records: keep accurate and up to date records of young people’s participation in EET or NEET and upload data to our database to enhance our tracking processes in accordance with data protection guidelines and DfE reporting cycles.

Provide guidance and support vulnerable youth: provide as required, information, advice, and guidance (IAG) on post 16 EET pathways to NEET young people (and other stakeholders) and signpost or refer them to relevant services. Reporting to the Post 16 Participation Manager, you will provide updates on targets and perform other duties as required.

Essential Qualification, Skills and Experience:

• Knowledge of the raising the participation Age legislation and Local Authorities' statutory duties relating to this.
• To have a clear understanding of safeguarding and protecting young people from risk and harm.
• Knowledge and understanding of the problems and difficulties faced by young people who are NEET.
• The ability to help vulnerable young people to find practical strategies for improving and sustaining their engagement in learning or training.
• Excellent communication skills and the ability to develop positive, professional and sustainable relationships with all stakeholders.
• Good self-organisation, intermediate use of Excel and ability to work under pressure both independently and as part of a team. You will receive training as required and identified mutually by you and your manager.

If you are passionate about supporting young people and have the skills we are looking for, apply now to join our amazing team!

For an informal conversation about the role please contact Catherine Verrinder at catherine.verrinder@richmondandwandsworth.gov.uk

Closing Date: Sunday 1st September 2024
Shortlisting Date: Week commencing 2nd September 2024
Interview Date: Week commencing 9th September 2024

If you meet the above criteria and want to join a committed team, we encourage you to apply for this opportunity.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Job Title: Resettlement Coordinator

Salary Range: SO2 £35,094 - £42,525

Fixed Term: Until March 2025

Full Time: 36 Hours

Location

Objective of role

Would you like a chance to shape how we support refugees and people affected by forced migration?

Are you looking for an opportunity to make a difference in the lives of vulnerable people?

This is an exciting new opportunity to work within a newly established team in Adult Social Care and Public Health who approach an evolving policy area with positive energy and compassion for sanctuary-seeking residents. Our aim is to make the boroughs of Richmond and Wandsworth a place where everyone has the opportunity to thrive, no matter where you were born.

About the role

This is a dynamic and interesting role with an opportunity to develop your skills across a number of different areas.

Welcoming Asylum Seekers and Refugees: You will need to coordinate the arrival of new refugee families to Richmond and Wandsworth Councils in partnership with the Home Office and other government agencies and lead on logistical arrangements to support this.

Integration Support: With support of council services and statutory and community partners, ensure that immediate welfare, health and educational needs are addressed through school enrolment, benefit applications, GP registration and all other reasonable assistance as required post arrival.

Through your own knowledge and understanding of the integration process and related government instructions for local authorities, explain relevant processes and expectations in the first months of the scheme so these are understood and followed.

Throughout the programme, assist people to effectively manage their finances and maintain their accommodation independent of council support, including identifying sustainable accommodation alternatives as needs or circumstances change.

Case Management: Hold a resettlement caseload of families and individuals welcomed to Richmond and Wandsworth Councils through government funded resettlement programmes and oversee the integration journey across different arrival cohorts.

Essential Qualifications, Skills and Experience

Applied knowledge and an understanding of entitlements to welfare benefits, housing, education, and employment support to help people work towards self-sufficiency whilst ensuring essential living needs are met

Experience of providing support to vulnerable individuals and families in a situation of transition and uncertainty and promoting fairness and equality through service delivery and able to deal with sensitive, traumatised and vulnerable residents.

Excellent networking and project management skills to build successful working partnerships with local community groups, council services, the Home Office, and other key stakeholders.

Able to apply high-quality casework standards to record and monitor actions taken (individually and as a service) to evidence integration achievements and the effective use of government funding.

Recruitment Timeline

Closing Date: 23 August 2024

Shortlisting Date: 28 August 2024

Interview Date: 06 September 2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan

Job Title - Principal Auditor

Salary Range - £43,434- 55,758 per annum

Permanent Full-time

Location – Wandsworth, London

Other essential information - Hybrid working (office and home)

Objective of role

A fantastic opportunity has arisen for an extremely motivated and proficient Principal Auditor to join a high performing and well-respected Southwest London Audit Partnership (SWLAP), one of the largest local authority shared audit services, in the UK.

About your team

Our Internal Audit team is not just an ordinary team; we aim to be strategic partners and catalysts for change using our expertise to drive sustainable growth and create and protect value for our partners.

With a strong emphasis on cross-functional collaboration and partnership, our inclusive, diverse and energised team breaks down barriers, enabling you to thrive in a dynamic environment where you and your ideas matter.

We wish to leverage insights and analysis to make data-driven decisions - to spearhead sustainable practices that contribute to consistent and reliable organisational development. We are passionate about making a meaningful impact, and always doing the right thing.

About the role

The role of the Principal Auditor in Internal Audit is to undertake assignments across

Wandsworth and Richmond Councils providing an independent appraisal of the adequacy and effectiveness of risk management and internal controls across directorates and other areas. To promote the profile of Internal Audit through the sharing of best practices and working closely with senior management across the Councils.

This role will involve a wide variety of engagements with exposure to all directorates, including function audits, thematic reviews, advisory engagements and ad hoc assignments. This will ensure excellent exposure to a wide range of the Councils’ activities and processes and provide an excellent opportunity for future progression within the Councils.

Essential Qualifications, Skills and Experience

Who we are looking for

• Experienced auditor with ability to work autonomously (or lead a small team) to deliver assigned audit deliverables to quality and time budget.
• Good knowledge of the principles, practices, and techniques of auditing, including technology integrated audits.
• Understanding of risks and controls associated with a local authority’s operations.
• Good analytical and problem-solving skills.
• Curious, critical thinking to challenge and provide insights.
• Ability to build strong relationships, communicate clearly and influence senior stakeholders.
• Flexible, adaptable and ability to respond effectively to changing organisational needs.
• Desire to continuously develop your own technical, organisational and personal skills
• You will be full (or part) qualified member of a CCAB body or equivalent (e.g. CMIIA, IIA or AAT) or have 5+ years of experience in internal or external audit. Experience with Power BI would also be highly advantageous, as the function is currently rolling out the Data Analytics programme.
• You will exemplify our Values and Behaviours.
• Think bigger / Embrace difference / Lead by example / Connect better / Put people first.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. What we can offer you:

• A competitive salary
• 32 days holiday (pro rata) with additional bank holidays
• A flexible Hybrid working arrangement (office and homeworking)
• A wide range of learning and development opportunities to help drive your career
• Membership of the Local Government Pension Scheme (the LGPS) giving you a secure income at retirement guaranteed by law with no investment risk. Your LGPS Pension will be your biggest employment benefit after your salary. For more information see https://www.lgpsmember.org/your-pension/the-essentials/key-features/
• New technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments and Childcare vouchers.

Indicative Recruitment Timeline

Closing Date: Sunday 01st September 2024

Shortlisting Date: W/C 02nd September 2024

Interview Date: 2 stage interviews – dates tbc (Interview will involve a test)

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Job Title: Resident Participation Manager

Salary Range: PO4 £43,434 - £52,632

Permanent

Full time- 36.0 hours per week.

Location: Reed House, Frogmore Complex, SW18 1EY

About Us

We are committed to involving residents in the management of their homes at the level of their choosing. We recognise that resident empowerment is key to building enduring and sustainable communities. This is an exciting opportunity to help us improve our approach to resident participation.

As a Resident Participation Manager, your will be responsible for leading on resident engagement activities across the department and providing support, direction and guidance to the four Resident Participation Officers (RPO).

About the role

You will work with senior officers to ensure a strategic approach to resident engagement, helping to develop the annual resident conference and working to expand the informal engagement opportunities available to residents.

You will have knowledge of all resident participation models up to and including resident management organisations. You should have a genuine commitment to empowering residents and a sound knowledge of relevant legislation. Excellent communication skills, both oral and written, and confidence in public speaking and chairing meetings are essential for the post, as is experience of working with residents in a multicultural environment. Regular attendance at meetings outside of normal working hours is a key part of the job.

Essential Qualifications, Skills and Experience

• Ability to draft complex correspondence and reports on a wide range of issues.
• Ability to communicate effectively with colleagues and residents.
• The ability to develop an imaginative and innovative approach to community engagement.
• To be able to attend meetings and emergency situations outside of core hours.

If you have the qualities and experience required together with an understanding of the Council’s equal opportunities and diversity policy and a firm commitment to the principals of customer care and best value, then this position presents an ideal opportunity to develop your skills further.

Please feel free to contact Tom Crawley on 0208 871 6781 should you require any further information or wish to discuss the role.

Indicative Recruitment Timeline

Closing Date: Tuesday 20th August 2024

Shortlisting Date: W/C 26th August 2024

Interview Date: TBC

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here

Civil Engineering Technician Apprentice

3-year Fixed Term Position

The Role

The Traffic and Engineering department is responsible for the design, management and delivery of engineering services and projects which include traffic management, highways, highways asset management, street lighting, drainage and flood prevention and cycling.

Job Role

To assist with feasibility studies, site surveys and site investigations

To work as required in ways that develop good working relations and collaborative arrangements with internal and external stakeholders.

To Identify solutions to minor problems and makes recommendations to Senior Engineers.

To contribute to the continuous improvement of the services of the Boroughs of Wandsworth and Richmond.

For the full job description please see the attached document.

Salary and hours

First year £19,747 per annum with progression after first year completed £24,684 per annum. Full time 36 hours per week

About the Apprenticeship

Our Apprenticeship scheme provides a perfect way to earn a wage while you gain vital work experience and a nationally recognised qualification. You will be fully supported and mentored through your apprenticeship and be given protected time to complete your course work. The scheme is designed for individuals who are living and entitled to work in England and are not in full-time education. When you’ve finished, we’ll help you to find a permanent role.

Start building your future with an apprenticeship, and the sky’s the limit.

You will be working towards a Civil Engineering Technician Level 3 qualification alongside Functional Skills if required.

Eligibility for this apprenticeship

For this position, you must have achieved a minimum GCSE grade B in Maths and C in English

For more information, please find attached to the bottom of this advert a full job description and person specification. We look forward to receiving your application.

Please feel free to contact David.Akanwo@RichmondandWandsworth.gov.uk

Please note that if you are successful in being shortlisted you will be contacted via the details supplied on your CV.

Indicative Recruitment Timeline

Closing Date: 4th August 2024

Shortlisting Date: 5th August 2024

Interview Date: 8th August 2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Job Title - Graduate Trainee Auditor

3-year fixed term

Salary Range - £24,684 - £31,695

Location – Wandsworth

Are you looking for a position that will allow you to gain an understanding of all of the functions carried out by a council for its residents?

This could be anything from dealing with graffiti to running complex finance systems to monitoring the possibility of floods in the area.

Are you keen to learn?

This is a 3-year fixed term audit apprentice position, where you will receive structured external training towards a qualification and in-house training on how to audit different types of local council services working with an excellent, enthusiastic team.

We are looking for a candidate to commence a level 7 apprenticeship in Internal Audit.

The apprenticeship

As part of the level 7 programme, apprentices will be required to complete the Certified Internal Auditor (CIA) qualification followed by three case study exams that lead to Chartered Internal Auditor status (CMIIA). For further information please visit the Institute of Internal Audits UK’s website: Level 7 Internal Audit Apprenticeship

We are the South West London Audit Partnership, hosted by the London Borough of Richmond upon Thames and Wandsworth Council. Our shared Internal Audit service supports five councils: Richmond, Wandsworth, Merton, Sutton and Kingston.

What we can offer you

• A competitive salary
• 32 days holiday (pro rata) with additional bank holidays
• A flexible Hybrid working arrangement (office and homeworking)
• A wide range of learning and development opportunities to help drive your career
• Membership of the Local Government Pension Scheme (the LGPS) giving you a secure income at retirement guaranteed by law with no investment risk. Your LGPS Pension will be your biggest employment benefit after your salary. For more information see https://www.lgpsmember.org/your-pension/the-essentials/key-features/
• New technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments and Childcare vouchers

Who we are looking for

We are looking for an enthusiastic, self-motivated and committed graduate or equivalent to join our team, although we will also consider applicants with some internal audit experience who are keen to progress by obtaining a professional internal audit qualification. Applicants should be keen to learn, have excellent written and communication skills. Those with an interest in statistics, maths, or data analytics. would find this position very interesting.

We are looking for someone that shares our Values and Behaviours:

• Think bigger
• Embrace difference
• Lead by example
• Connect better
• Put people first

What you gain

• You will be part of a team that relies on each individual to play their part to the best of their ability.
• The opportunity to develop a career in internal audit enabling you to attain an Internal Audit professional qualification recognised worldwide.
• An opportunity to specialise and become a senior auditor specialising in areas of procurement, project management or social care, for example. Or you may want to focus more on data and explore a career as an IT auditor or data analytics auditor.
• Undertake a variety of audits across a diverse organisation, to gain a comprehensive range of internal audit experience.
• Learn to prepare for an audit, and understand effective management of risk, control and governance.
• Complete audit fieldwork by testing key controls and drawing conclusions on their effectiveness.
• Discuss and agree the factual accuracy of audit findings.
• Write high quality Internal Audit reports on the effectiveness of a range of controls to manage risk and the robustness of governance arrangements to help ensure the efficient, effective, and secure use of Council resources.

For more information on this position please contact Andrew Hamilton, Assistant Director, Audit Shared service, by emailandrew.hamilton@richmondandandwandsworth.gov.uk or by telephone 0208 891 7296

Indicative Recruitment Timeline:

Closing Date: Sunday 28th July 2024

Shortlisting Date: W/C 29th July 2024

Interview Date: TBC

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details click here

Job Title: Rent Collection Support Officer

Salary Range: £28,224 – £34,200 per annum

Fixed Term (6 Months)

Location: Wandsworth

About Us

Would like to join an expanding, hardworking, high performing, and friendly team?

If yes, we have the perfect role for you!

Our Rent Collection Service is looking to recruit a Revenue Services Support Officer on a 6 month contract to join our amazing team and help play a central role in achieving positive outcomes for our tenants.

About the service

The Rent Collection Service (RCS) is responsible for collecting rent from all tenants of residential and non-residential properties such as garages and store sheds.

About the team

You will be joining a high performing and friendly team that support each other to make sure we provide the very best services to our tenants.

About the role

This is an interesting and varied role that includes the following:

First line telephone support to our tenants covering basic advice, benefits, and signposting/referrals as necessary.

Knowledge of possession action to advise tenants of the implications of non-payment of rent.

Administration duties ranging from correspondence allocation, refund preparation and initialising various payment methods, including verification of Landlord Portal requests from DWP.

For an informal discussion about the role, please contact Sanela Cox by email Sanela.cox@richmondandwandsworth.gov.uk

Indicative Recruitment Timeline:

Closing Date: Sunday 21st July 204 (23:59)

Shortlisting Date: W/C 22nd July 2024

Interview Date: Week beginning 29 July 2024 (there will be a test as part of the interview)

Useful Information

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details click here

Deputy Manager, Full-Time
Teddington Pools & Fitness Centre
SO2: £35,094-£42,525pa
____________________________________

• Are you an enthusiastic and self-motivated person with good management skills?
  
• Are you a friendly and confident communicator who enjoys working as part of a team to provide a great service?
  
• Are you NPLQ, First Aid & PPO qualified?
  
• Then we need you to join the management team at Teddington Pools & Fitness Centre!

Where you’ll be working
You’ll join the team at Teddington Pools & Fitness Centre, Vicarage Road, Teddington TW11 8EZ. Facilities here include a main pool, learner pool, fitness suite, spin studio, exercise studio and hydrotherapy pool. The centre is open to the public 7 days a week from 6.30am to 10pm.
What you’ll be doingYou’ll assist with managing the day to day operation of the Centre, so that it runs smoothly. Taking the lead on Health & Safety and operational maintenance issues.
With direct supervision of approximately 7 staff (and shared responsibility for a centre employing 60+ staff), you’ll be developing staff through 1-2-1, appraisals and team meetings.
You’ll also be monitoring performance, reviewing and improving centre programmes and assisting with budgetary control measures.
You’ll get “hands on” and be involved in the day to day plant operation, including topping up etc. with chemicals, backwashing and other associated duties, including water tests. Working with the team to ensure that customers are kept in a safe and secure environment, staff deliver great customer service and make sure all facilities are clean, safe and staffed, so that every customer has a great experience.Have a look at the job profile online for full details on the varied role you can expect to be doing.
What we’ll need from youGood communication and organisational skills are essential for this role.
You MUST have the following qualifications to be considered for this role:

• Sports/recreation or management qualification.
• National Pool Lifeguard qualification.
• First Aid qualification.
• Pool Plant Operator qualification.

We’re looking for someone with experience in wet-side operations (either Pool Plant or Lifeguard management) or a health and safety background in Leisure facilities.
You’ll also need an understanding of Diversity and Equality in employment and provision of service.
You’ll be working 36 hours per week on a shift rota. Shifts will include a mixture of early mornings, evenings and weekends.
What we can offer you: Starting salary of £35,094paSalary progress scale of £35,094-£42,525pa
We can also offer working arrangements that will enhance your work-life balance. These include a 36 hour working week (Full Time on Shift Rota) and a generous holiday allowance of 40 paid days per year (includes bank holidays), plus a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.
Apply now If you are suitably qualified and experienced, upload your current CV application today!
Closing Date: 16 July 2024 at Midnight.
We will contact you after the closing date to let you know if you have been shortlisted for interview.
The closing date is given as a guide and we reserve the right to close this advert early, or once sufficient applications have been received. We strongly advise you complete your application as soon as possible to avoid disappointment.
Equality Statement
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Job Title: Allocation and Mobility Officer

Salary Range: £36,426 - £44,139 per annum

Permanent – Full time (36hours)

Location: Putney Bridge Rd/Twickenham Civic Centre.

Objective of role

The Allocation team are primarily responsible for the effective and efficient letting of Council and registered social landlord vacancies that are available to the Council and to ensure that any re-letting period is kept to a minimum.

You will be part of a busy service that offers a challenging yet rewarding environment where no two days are the same. Supporting people when they are most in need whilst having the ability to build a good rapport with service users as well as registered providers, housing management teams and supporting agencies.

You will need to proactively seek solutions for clients who may have complex rehousing needs and assess the suitability of a settled offer of accommodation.

You need to be organised and have the skills to effectively manage the rehousing demands and clients’ expectations in accordance with the Lettings plan(s).

Resilience is key as some of those in need of our services are often vulnerable and in need of appropriate support and guidance during this period.

About the role

Customer service skills: Some service users are vulnerable or come from challenging backgrounds so being able to listen and support is essential whilst remaining calm and professional. The main objective is to deliver the best service we can to those that need it.

Writing Skills: Accurately recording on the management system, writing letters and reports, you will need to be able to write clearly and to a high standard as regular contact with residents and other stakeholders is a feature of the role.

Basic knowledge of Housing Allocations: You will need to understand the basics of the rehousing process and the client groups the Council(s) assist including those we have a legal duty to; however, support will be given to candidates to build on this knowledge and on the job learning will take place.

Proactive and organised: You will need to be able to work at pace, effectively managing multiple priorities and be results driven. You will need to manage cases to completion, making sure that actions are taken without delay and communication is regular. Taking pride and ownership of cases and focusing on delivering an excellent service.

Stakeholder relationships: Working with a diverse client group you will need to build professional relationships with stakeholders such as key workers and other services in the wider Housing and Council departments such as Housing Options and Assessment teams.

Empathy and listening: At times service users may be struggling and it is important that you recognise this when dealing with stage of their rehousing journey.

Essential Qualifications, Skills and Experience

- Ability to work independently, motivated and put people first

- Excellent written and verbal communication skills and the ability to adapt to a diverse range of clients

- Excellent customer service skills

- Excellent organisation skills and the ability to prioritise

- Commitment to maintaining and improving the quality of services provided.

If you are passionate about making a positive impact on Richmond and Wandsworth’s ability to deliver services, possess the required skills, and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity.

Indicative Recruitment Timeline

Closing Date: 21st July 2024

Shortlisting Date: 22nd July 2024

Interview and Test Date: 29th July 2024

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here