Total 9 job vacancies by Session AI

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Job Description

This position offers a hands-on, technical opportunity as a vital member of the Site Reliability Engineering Group. Our SRE team is dedicated to ensuring that our Cloud platform operates seamlessly, efficiently, and reliably at scale. The ideal candidate will bring over five years of experience managing cloud-based Big Data solutions, with a strong commitment to resolving operational challenges through automation and sophisticated software tools.

Candidates must uphold a high standard of excellence and possess robust communication skills, both written and verbal. A strong customer focus and deep technical expertise in areas such as Linux, automation, application performance, databases, load balancers, networks, and storage systems are essential.

Key Responsibilities:

As a Session AI SRE, you will:

• Design and implement solutions that enhance the availability, performance, and stability of our systems, services, and products.

• Develop, automate, and maintain infrastructure as code for provisioning environments in AWS, Azure, and GCP.
• Deploy modern automated solutions that enable automatic scaling of the core platform and features in the cloud.
• Apply cybersecurity best practices to safeguard our production infrastructure.
• Collaborate on DevOps automation, continuous integration, test automation, and continuous delivery for the Session AI platform and its new features.
• Manage data engineering tasks to ensure accurate and efficient data integration into our platform and outbound systems.
• Utilize expertise in DevOps best practices, shell scripting, Python, Java, and other programming languages, while continually exploring new technologies for automation solutions.
• Design and implement monitoring tools for service health, including fault detection, alerting, and recovery systems.
• Oversee business continuity and disaster recovery operations.
• Create and maintain operational documentation, focusing on reducing operational costs and enhancing procedures.
• Demonstrate a continuous learning attitude with a commitment to exploring emerging technologies.

Preferred Skills:

• Experience with cloud platforms like AWS, Azure, and GCP, including their management consoles and CLI.
• Proficiency in building and maintaining infrastructure on:
• AWS using services such as EC2, S3, ELB, VPC, CloudFront, Glue, Athena, etc.
• Azure using services such as Azure VMs, Blob Storage, Azure Functions, Virtual Networks, Azure Active Directory, Azure SQL Database, etc.
• GCP using services such as Compute Engine, Cloud Storage, Cloud Functions, VPC, Cloud IAM, BigQuery, etc.
• Expertise in Linux system administration and performance tuning.
• Strong programming skills in Python, Bash, and NodeJS.
• In-depth knowledge of container technologies like Docker and Kubernetes.
• Experience with real-time, big data platforms including architectures like HDFS/Hbase, Zookeeper, and Kafka.
• Familiarity with central logging systems such as ELK (Elasticsearch, LogStash, Kibana).
• Competence in implementing monitoring solutions using tools like Grafana, Telegraf, and Influx.

• Comparable salary package and stock options
• Opportunity for continuous learning
• Fully sponsored EAP services
• Excellent work culture
• Opportunity to be an integral part of our growth story and grow with our company
• Health insurance for employees and dependents
• Flexible work hours
• Remote-friendly company

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview

The incumbent will play a crucial role in ensuring the success of our HR department by assisting with recruitment processes and contributing to various HR initiatives. The ideal candidate will possess strong interpersonal skills, be highly organized, and have a passion for talent acquisition and human resources. This is an excellent opportunity for an entry-level professional who is looking to develop their HR skills and grow within a fast-paced tech company.

Key Responsibilities:

Recruitment

• Assist with the hiring process. Initial phone screens, coordinating interview schedules between candidates, hiring managers, and other stakeholders. This involves arranging interview times, scheduling virtual or in-person meetings, and ensuring all parties are informed of the details.
• Act as a point of contact for candidates throughout the recruitment process. This includes answering inquiries, providing updates on application statuses, and guiding candidates through the hiring process.

Onboarding and Offboarding

• Support the onboarding process by keeping in touch with prospective employees, scheduling orientation sessions, and assisting with the setting up of new employees.
• Ensure smooth offboarding processes, including the collection of company assets

HR Administration

• Maintain employee records and ensure data accuracy in HRIS systems
• Assist with benefits administration, including enrollment and collating data when required
• Support the performance review process by tracking and maintaining performance appraisal records
• Coordinate employee recognition initiatives and assist in planning employee engagement activities
• Contribute to the development and maintenance of HR policies and procedures

Employee Relations

• Provide support to employees regarding HR-related queries, policies, and procedures
• Be mindful of employee relations issues and conflicts, escalating complex matters to senior HR personnel as necessary
• Contribute to fostering a positive work environment and a culture of collaboration and inclusivity

Key Skills

• Familiarity with applicant tracking systems and HRIS tools 
• Ability to maintain confidentiality and handle sensitive information
• Familiarity with using Google Suite (sheets, docs, etc.)
• Strong interpersonal skills with the ability to build relationships at all levels of the organization
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Familiarity with working with US teams (preferred)
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy

Education and Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Relevant experience of 1-2 years is preferred

• Comparable salary package and stock options
• Opportunity for continuous learning
• Fully sponsored EAP services
• Excellent work culture
• Opportunity to be an integral part of our growth story and grow with our company
• Health insurance for employees and dependents
• Flexible work hours
• Remote-friendly company

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview:

This is a hands-on manager role. As a Data Analytics Manager, you will lead a team of data analysts and work closely with various departments to ensure effective data-driven decision-making. Your responsibilities will include designing and implementing data analysis processes, managing data collection and storage, and providing actionable insights to support business objectives.

Key Responsibilities:

Team Leadership: Lead and manage a team of data analysts, providing guidance, mentorship, and support in executing analytics projects.

Data Strategy: Develop and implement data strategies to optimize data collection, storage, and analysis processes.

Data Analysis: Conduct in-depth data analysis to extract meaningful insights and trends, enabling informed decision-making.

Mine data across a variety of sources and structures to synthesize and identify patterns, trends, and relationships

Ability to “data wrangle” known or new data sources by examining data, cleanse/prepare it as needed by removing duplicates, identifying and correcting illogical entries, and creating KPIs and compound metrics  used to evaluate the effectiveness and “tell the story” of each campaign

Develop ETL processes to pre-process data to ensure that ad-hoc questions can be answered rapidly

Be the analytic expert on all data sources, attributes, and internal tools  for the organization as it relates to answering ad-hoc questions 

Continually innovate and enhance ROI and performance computations to create additional insights from business KPIs such as revenue or conversion lift

Create compelling and uncluttered data visualizations in presentations and dashboards allowing for a clear understanding of the overall story

Collaboration: Work collaboratively with members of multiple teams to meet aggressive goals and pre-defined measurement criteria

Balance multiple projects and accompanying timelines 

Tools and Technologies: Stay updated on the latest data analytics tools and technologies; evaluate and implement new tools to enhance analytics 

Reporting: Create and present comprehensive reports and dashboards to communicate key insights to stakeholders at all levels.

Quality Assurance: Ensure the accuracy, reliability, and integrity of the data through effective quality assurance processes.

Continuous Improvement: Identify opportunities for process improvement and optimization in data analytics practices.

Key Skills

• 10+ years of experience in Data Analysis 
• 5 + years of Expertise with Python  and/or other open-source analytic languages is  critical
• 2+ years of management experience
• Expertise with SQL and/or other database querying languages critical
• Understanding and working knowledge of at least one BI tool, such as Tableau, with experience in data visualization techniques
• Experience working with large data sets, ideally in a cloud environment such as AWS.  
• Analytical mindset and attention to detail.

• Strong leadership and interpersonal skills.
• Problem-solving orientation.
• Ability to work collaboratively in a team-oriented environment.

• An ideal candidate would also have experience designing, measuring, and interpreting A/B tests in an e-commerce environment

• Attention to detail to identify gaps in information (e.g. data definitions not clear/missing) and resourcefulness and confidence to track down the necessary information 
• Ability and willingness to collaborate and brainstorm with internal teams to identify opportunities and solutions
• Strong organizational and oral / written communication skills to lead or facilitate discussions over the phone and with remote teams

Education and Qualifications

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or a related field.
• Experience with e-commerce and web analytics.
• Proven experience in data analytics, with a focus on team management and strategic planning.
• Strong proficiency in data analysis tools and programming languages (e.g., Python, R, SQL).
• Excellent communication and presentation skills.
• Ability to translate complex data findings into actionable business strategies.

• Comparable salary package and stock options
• Opportunity for continuous learning
• Fully sponsored EAP services
• Excellent work culture
• Opportunity to be an integral part of our growth story and grow with our company
• Health insurance for employees and dependents
• Flexible work hours
• Remote-friendly company

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview

This role will provide an excellent opportunity to work closely with our CFO, Global controller, FPA Director and various GTM senior leaders. This role will serve as the primary contact for commissions, company metrics, and act as a champion for various tools within the finance team.

As part of the commission role, you will help design, calculate and report commissions for our GTM teams using data from Salesforce. You will help manage multiple commission plans for multiple GTM teams and work closely with Finance, HR, and GTM leadership teams.

The ideal candidate will possess strong analytical skills, a keen eye for details and accuracy, and a commitment to excellence. If you have a passion for optimizing commission structures and motivating a high-performing sales force, we would like to hear from you.

We are seeking a detail-oriented and data-savvy Commission Analyst/Manager to join our Finance team. This role will report to our Global Controller based in Mumbai and an indirect report to our FPA Director in California.

Key Responsibilities

Commission Processing

• Comp Plans
  - Understand current comp plans and can articulate both to the finance and sales team why numbers are calculated in a certain way.
  - Provide insights/analysis on commission and plan design as applicable.
  - Distribute and track completeness of commission plan sign-off to ensure compliance with company policies.

• Commission Calculations
  - Calculate and administer all monthly and quarterly commission calculations.
  - Vocalize any areas of concern when calculating commissions.
• Commission Reporting
  - Help maintain monthly commission reporting in CaptivateIQ and excel.
  - Reporting on sales capacity, sales quotas, and sales attainment.

• Commission Communication
  - Act as Point of Contact for all commission-related queries and provide thorough and timely answers to the sales and sales management teams and maintain regular customer service.
• Commission Accounting
  - Support the Accounting team in preparation of monthly accruals and reconciliations for commissions
  accounting in Netsuite as per GAAP
• Commission Scenarios
  - Conduct ad hoc modeling to assess the impact of changes in commission structures for our Go-to-Market (GTM) teams.
  

Company Reporting & Metrics

• Company Metrics/KPI’s
  - Help compile monthly/quarterly reporting &metrics packet working closely with US-based Finance director
• GTM Reporting - Help create/maintain reporting in Salesforce
  
  Tools and processes
• Be the tool expert on CaptivateIQ, Carta, Bamboo, Tally and Salesforce.
• After sufficient training, help maintain stock options in Carta and any associated reporting
• With sufficient training, help maintain employee details in Bamboo, ensuring accuracy and alignment of the data with the accounting system
• Process improvements - work on specific projects from time to time for systems ramp-up, improving & automating processes, and ensuring various systems integrations.

• 5+ years of experience as Commission analyst
• Experience working with CaptivateIQ or other similar tools
• Previous experience in commission calculation and modeling
• Strong attention to detail in calculating commissions
• Knowledge of SaaS incentive plan structures (OTE, SPIFFs, Accelerators, etc.) is preferred
• Strong experience in Microsoft Excel and Google Sheets.
• A team player with a positive, “can do” attitude.
• Effective communicator who can take complex logic and scenarios and describe them simply and clearly to various internal parties.
• This remote position is based in Mumbai, India, and involves close collaboration with the Finance Director and CFO located in the US (PST timezone). While there may be a need for some overlap in PST working hours, this is limited to critical workstreams. Given the remote nature of the role, the individual needs to have a reliable internet connection.
  
  

Education

• Bcom/ CA Inter/ MBA FinanceEducation
  

• Remote-friendly company and Flexible work hours
• Comparable salary package and stock options
• Fully sponsored EAP services
• Excellent work culture
• Opportunity to be an integral part of our growth story and grow with
  our company
• Health insurance for employees and dependents

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview

We are seeking a CA Inter/BCom/MBA Finance (Commerce background) with 5 to 10 years of experience in Accounting to join our team and grow with us. This candidate will play a critical role in assisting various accounting activities for both our US & India operations. This role reports to the Finance Manager.

Key Responsibilities

Accounting

• Ensure business transactions are reported by generally accepted accounting principles
• Managing day-to-day financial & accounting operations, including accounts payable, accounts receivable, invoicing and general ledger activities
• Responsible for assisting with monthly, quarterly, and annual closing in line with internal policies & processes
• Commissions accounting and revenue recognition per GAAP
• Assisting with Payroll processing and compliances
• Banking activities and co-ordinating with banks

Compliance & Legal

This candidate will be interacting on a need basis with external advisors and ensuring timely statutory payments, returns & other statutory compliances for India & US entities – Companies Act, Indian GAAP, Income tax, GST, and payroll compliances.

• Excellent communication skills
• Accounting & compliance knowledge for Indian companies
• Advanced proficiency in spreadsheet applications (e.g., Microsoft Excel, Google Sheets)
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Work experience in MNCs and/or startups will be an added advantage
• Basic knowledge of taxes and GST compliances

• Comparable salary package and ESOP
• Opportunity for continuous learning
• Fully sponsored EAP services
• Excellent work culture
• Opportunity to be an integral part of our growth story and grow with our company
• Health insurance for employees and dependents
• Flexible work hours
• Remote-friendly company

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview :

This position is for a savvy software professional seeking the opportunity to work with a wide range of cutting-edge technologies and enjoys a flexible, collaborative work environment. The Full Stack Software Developer position at ZineOne offers the chance to design and develop mission-critical solutions touching millions of consumers. We are a fast paced and fast growing team that provides ample opportunity to learn new technologies as well as to grow your career.

Key Responsibilities :

• The successful candidate for this position will focus mainly on backend but projects involved may require end-to-end development, including UI/UX elements
• Gathering of functional requirements, developing technical specifications, and project & test planning
• Hands-on coding
• Resolve defects/bugs during QA testing, pre-production, production, and post-release patches
• Work cross-functionally with various other teams, including product management, QA, teams from other product lines within ZineOne, and/or external business/design partners to drive forward results
• Demonstrate a passion for developing well-architected and elegant real-time and high-volume SaaS

Ancillary Skills :

• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy

Education and Qualification :

• BS/MS in computer science or equivalent work experience
• 3 to 5 years of experience designing and developing Enterprise/SaaS software
• Expertise in Java and OOP (object-oriented programming)
• Ability to work in all parts of the code. Our team takes pride in taking up taks from the database level right up to HTML and Javascript
• Strong understanding of distributed computing and code performance implications
• Experience with REST Web Services, AWS, HBase, and MongoDB NoSQL database a plus

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview:

We are looking for passionate engineers to join our engineering team that leverages machine learning to build distributed, real-time, and massively scalable software.

We need hands-on developers, who will be expected to write code to automate our testing process. They will have opportunities to explore new and cutting-edge technologies and leverage them to keep ZineOne’s streaming analytics platform and associated products game-changing and of high quality. Candidates must have the ability to adapt to change, evolve, and thrive in a fast-paced environment. Prior startup experience will be an advantage.

Location: Mumbai, Pune or Kolkata

Key Responsibilities:

• Analyze Business Requirements, develop, design, and support QA automation frameworks and test suites.
• Work with globally located team members on a daily basis to analyse requirements and resolve defects.
• Design, develop, and implement test strategy, and test plans based on business requirements.
• Collaborates with functions like Development, Product Management, and Services to ensure Test Plans and identified testing scenarios meet stakeholder needs.
• Understanding product logical architecture holistically to develop test strategies covering all quality touchpoints: functional, and non-functional. Be a self-starter in understanding technologies & use cases of the ZineOne platform.
• Proactively monitor & understand customer issues to seek quality feedback and improve product quality.
  

Key Skills:

• Strong coding skills (3+ years) in Java or any other Object-Oriented programming language
• Proficient in developing automation framework/test suite for a variety of platforms: web, mobile and APIs (REST) using Java, Appium, Selenium, Postman, HTML, etc.
• Having experience with both Android and iOS for mobile automation.
• Experience with performance testing will be a plus
• Well-versed in any of the Agile tools & technologies (JIRA, Rally, Confluence) and software testing methods.
• Having the willingness to research and learn new technologies and frameworks to utilize while creating automation solutions. Knowledge of any scripting language is a plus.
• Good analytical, oral, and written communication skills. Ability to articulate use cases and their associated implications.
• A team player who adapts easily to changing circumstances

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for ecommerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview:

This position is for a savvy software professional seeking the opportunity to work with a wide range of cutting-edge technologies and enjoys a flexible, collaborative work environment. The Software Backend Developer position at Session AI offers the chance to design and develop mission-critical solutions touching millions of consumers. By joining this team, you will display versatility and passion to handle new problems as we continue to push for Performance and Security across our Multi-Cloud Services.We are a fast-paced and fast-growing team that provides ample opportunity to learn new technologies as well as to grow your career

Key Responsibilities:

• Design, prototyping, developing, and scaling Session AI software. The successful candidate for this position understands the challenges in handling high traffic, big data, and real-time SLA for distributed SaaS hosted on multi-cloud.
• Characterize complex problems related to the scalability, reliability, performance, and security of production systems and derive solutions to address them.
• Evaluate through testing the performance, scalability, and reliability of software systems at scale, including developing the services/tools to support this testing.
• Provide technical leadership and foster collaboration.
• Maintain the high-quality standards of the team.
• Leading the gathering of functional requirements, developing technical specifications, and project & test planning
• Hands-on coding
• Work cross-functionally with various other teams, including Product Management, SQE, Customer Success Engineering, Site Reliability Engineering, and/or external business/design partner to drive forward results
• Demonstrate a passion for developing well-architected and elegant real-time and high-volume SaaS.
• Experience with Agile Development, SCRUM, or Extreme Programming methodologies

Key Skills

• Strong understanding of distributed computing and code performance implications
• Strong JAVA development skills.
• Familiar with network and web security technology
• 3+ years experience with web services (consuming or creating) with REST or SOAP
• Experience with the entire Software Development Life Cycle
• Excellent communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences
• Experience within the Software design/architecture process
• Experience with unit testing & Test Driven Development (TDD)

• Experience with HBASE, Kafka, NoSQL, Zookeeper, Ignite
• Experience with cloud computing platforms, such as AWS, Azure, GCP, etc.
• 1+ years of hands-on experience with Python
• 1+ years of JavaScript experience.
• Expertise with MVC, and strong working knowledge with at least 1 App Server (Jetty, JBoss, Tomcat, etc)

Education and Qualification:

• BS/MS in computer science or equivalent work experience
• 5+ years of experience designing and developing Enterprise/SaaS software.

Are you ready to make your mark with a true industry disruptor? ZineOne, a subsidiary of Session AI, the pioneer of in-session marketing, is looking to add talented team members to help us grow into the premier revenue tool for e-commerce. We work with some of the leading brands nationwide and we innovate how brands connect with and convert customers.

Role Overview :

As a Technical Architect in Solutions Engineering, you will be responsible for end to end design and implementation of customer use cases on the ZineOne platform.

Key Responsibilities:

• Understanding the business Requirements and working with Product Management teams in large enterprises to build use case specifications
• Interacting with mobile and web Product Engineering teams within large enterprises to build technical solutions for use cases
• Provide on-time completion of hands-on software development work related to use case implementation
• Working closely with ZineOne’s QA and Engineering organization in the US to help deliver quality deliverables to the customer
• Working closely with project management and delivery teams for risk management and project risk mitigation

Key skills

• Solid client-facing experience in planning and implementing technical solutions, architectures and design documents
• Good understanding of technologies and best practices around the implementation of HTML5, iOS or Android applications
• Write and debug clean, scalable JavaScript code; strong programming experience using server-side Javascript and Java, working knowledge of CSS and HTML5
• Be a trusted technical advisor providing high-quality service and technical leadership to align with customer delivery goals.

• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Being able to work with the US geography

Education and Qualifications

• Minimum 9 years of solution development and / or delivery experience with web and mobile software development
• BSc/BE in Computer Science, Engineering, or a related field