Total 48 Others level Customer Service job vacancies in CV31 1NB

Job Title: Youth Justice Case Manager
Location: Redbridge council
Rate: Limited/Umbrella: £33.41 per hour
Job Description
We are looking for a qualified Youth Justice Case Manager to manage a caseload of youth justice cases, including out-of-court disposals and statutory court orders, in accordance with National Standards and the HMIP Inspection Framework. This role focuses on supporting young people to complete their orders and work towards a crime-free future, following the "Child First, Offender Second" approach.
Key Responsibilities

• Caseload Management: Handle youth justice cases, maintaining compliance with national standards.
• Supportive Interventions: Provide impactful support to young people throughout their orders.
• Effective Communication: Engage with young people, their families, and partners to achieve positive outcomes.
• AssetPlus Utilisation: Leverage the AssetPlus tool with a trauma-informed approach to reduce re-offending.
• Evidence-Based Interventions: Design and deliver programs to support engagement in education and training, reducing offending risks.
• Court and Panel Representation: Prepare and present detailed reports for courts and referral panels.
• Safety and Risk Management: Conduct assessments to maintain the safety of young people and the community.

Candidate Requirements

• Essential: Experience with AssetPlus as an assessment and planning tool.
• Desirable: Experience in youth justice or social services roles.
• Legal Compliance: Candidates must be free of restrictions under the Childcare Act 2006 and related legislation.

How to Apply
Please submit your CV and a cover letter highlighting your relevant experience and qualifications.
For more information, please contact Lewis.Ashcroft@servicecare.org.uk

Job Description

Service Manager – Homlessness and Reslettlement REF: HSCP/ 83183

Salary: Grade 12 £66,229 – £70,261

Location: Hector McNeil House

Hours: 37 Hours Per Week

Inverclyde Council offers a wide range of benefits to employees including flexible working opportunities, attractive pension schemes, a Buy and Bank Annual Leave Scheme, career development and health and wellbeing support.

You can find out more in our Employee Benefits Booklet which is available on our website Employee Benefits - Inverclyde Council

Important Applicant Information:

• Please read the Essential Applicant Information details prior to submitting your application.

• Please note that if you apply via this website it is important that you regularly check your emails following your application submission. All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email. You should ensure that your email is set up to receive emails from MYJOBSCOTLAND and Inverclyde Council, and that they are not filtered into any JUNK/SPAM folders.

• Inverclyde Council is an accredited Living Wage Employer paying the Living Wage Rate where required. Please click the link to `Essential Applicant Information’ above for more information.

• Inverclyde Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community.

• Interviews for non-teaching posts with Inverclyde Council will be based on the Councils' competency model which is reflected in our performance appraisal scheme. Details of this can be found at the link below and clicking the Performance Overview document on the left hand side:

http://www.inverclyde.gov.uk/jobs-and-careers/working-for-the-council/council-induction

Vetting by Disclosure Scotland

If you work in regulated work (children and/or protected adults) you will be subject to obtaining a satisfactory PVG. A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. All disclosure checks are obtained via Disclosure Scotland. If you are the successful candidate you will be required to pay the cost of the disclosure check required for your post.

Regulatory Bodies

If your post requires registration with a Regulatory Body such as HCPC or SSSC etc., you are required to obtain and maintain registration including paying any fees for HCPC. As part of the local government pay deal, local authority staff are no longer required to pay SSSC fees.

Further Assistance

Alternative application packs can be requested in other formats for example, Large Print, Braille and Audio. To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at: Human.Resources@inverclyde.gov.uk.

Armed Forces Personnel/Reservists

Inverclyde Council welcomes applications from former armed forces personnel / reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Disability Confident

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job.

Flexible Working

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivation, morale and productivity.

Employees are able to apply for a range of options including Part-Time Working, Job share, Compressed Hours, Homeworker, Hybrid Working and Flexible Retirement. More detail can be found in the Flexible Working Policy, linked in the download section of our Employee Benefits web page.

Proud member of the Disability Confident employer scheme

Salary: NJC 7 - 11 £27,855 - £29,583 (actual), £24,466 - £25, 984 (pro rata salary) + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours: 37, 40 weeks

Contract: Full Time, Permanent

Start date: January 2025 or earlier if possible

Are you passionate about education and looking for a fulfilling career?

We're looking for a dedicated Student support coordinator to join our supportive team at Aylward Academy.

You're someone who'll be able to:

• Provide pastoral care, guidance and routine advice to students as appropriate.
• Lead on the preparation of parents evening along with the Student Support Administrator
• Support and deputise for the Director of Learning when necessary, attending tutor team briefings.

Looking to make a difference every day?

Join our team and play a vital role in ensuring our students receive the education they deserve. You'll provide invaluable support to delivering an excellent education to every child, in every classroom, every day.

You're someone who has:

• Experience in motivating students and promoting high expectations with students.
• Ability to promote a positive ethos and role model positive attributes such as patience, active listening, empathy and care.
• The ability to be able to think creatively and innovatively.

This is an opportunity to make a tangible impact on the lives of young people.

Based in Edmonton, North London, Aylward Academy was established in September 2010 and is an 11-19 learning community with over 1,000 students on roll, including a thriving sixth form. Aylward is situated within a diverse and vibrant London community. Many of our students have English as an additional language, and a significant proportion are entitled to the Pupil Premium. The school is currently rated as GOOD by its last Ofsted inspection in July 2021. If you are passionate about the power of education as a force for change, have a proven track record of impact in similar settings, we would be delighted to receive your application.

The role is due to commence January 2025 or earlier if possible. This is a full time, permanent position.

Closing date: Friday 6th December 2024

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

Senior Family Support Worker

Service care Solution are currently recruiting for a Senior Family Support Worker in Redbridge.

The Senior Family Support Worker will be integral to managing of the Children with Disabilities Project.

Main Responsibilities

As a Senior Family Support Worker, you will be responsible for:

• Undertake and monitor reviews of children with disabilities, that will minimize the effects of their disability and facilitate them remaining within their own family unit.
• Identify child protection issues and refer these to Senior Practitioners or Team Manager.
• Complete Transition Assessments, Mental Capacity Assessments and Care and Support Plans of young people.
• To develop a strong network of links between Health, Education, Connexions, Adult and Children's Social Services.
• Complete Continuing Health Care Checklist for appropriate young people.

Requirements:

• Full enhance DBS
• Experience of parenting courses either through group or one to one sessions

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Senior Family Support Worker role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Job Advertisement: Community Psychiatric Nurse (CPN)
Location: Warwickshire
Contract Type: Temporary (NHS)
Hours: Full-time, Monday to Friday, 9 AM to 5 PM

Service Care Solutions is currently recruiting for a Community Psychiatric Nurse (CPN) to join a multi-disciplinary Age Independent Memory Assessment Service within the NHS in Warwickshire.

Role Overview:
The post holder will play a crucial role in providing assessment and diagnosis for individuals experiencing cognitive decline. This service aims to determine the appropriate interventions while adhering to the principles of the "Living Well with Dementia" strategy in the least restrictive environment.

Key Responsibilities:
The successful candidate will be responsible for delivering a range of interventions in accordance with operational policy, including but not limited to:

• Memory Assessment: Conduct comprehensive assessments to evaluate cognitive function and memory.
• Timely Diagnosis: Ensure prompt diagnosis of cognitive impairments to facilitate early intervention.
• Pharmacological Treatment: Administer and monitor pharmacological therapies as indicated by assessments.
• Post-Diagnosis Support/Signposting: Provide ongoing support and guidance to patients and their families following diagnosis, connecting them to relevant services and resources.
• Monitoring/Review: Regularly review patient progress and adapt care plans as necessary to meet changing needs.

Qualifications and Skills:

• Valid registration as a nurse with the NMC
• Previous experience in mental health nursing, preferably within memory assessment or dementia care
• Strong communication and interpersonal skills
• Ability to work effectively in a multi-disciplinary team

Application Process:
If you are passionate about supporting individuals with cognitive decline and have the relevant experience, we encourage you to apply for this rewarding opportunity.
For further details or to submit your application, please contact us at Service Care Solutions.

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Job Description

Social Care Worker REF: HSCP/ 83190

Salary: Grade 4 £27,510 - £29,555

Location: Hector McNeil House

Hours: 28 Hours Per Week

Inverclyde Council offers a wide range of benefits to employees including flexible working opportunities, attractive pension schemes, a Buy and Bank Annual Leave Scheme, career development and health and wellbeing support.

You can find out more in our Employee Benefits Booklet which is available on our website Employee Benefits - Inverclyde Council

Important Applicant Information:

• Please read the Essential Applicant Information details prior to submitting your application.

• Please note that if you apply via this website it is important that you regularly check your emails following your application submission. All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email. You should ensure that your email is set up to receive emails from MYJOBSCOTLAND and Inverclyde Council, and that they are not filtered into any JUNK/SPAM folders.

• Inverclyde Council is an accredited Living Wage Employer paying the Living Wage Rate where required. Please click the link to `Essential Applicant Information’ above for more information.

• Inverclyde Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community.

• Interviews for non-teaching posts with Inverclyde Council will be based on the Councils' competency model which is reflected in our performance appraisal scheme. Details of this can be found at the link below and clicking the Performance Overview document on the left hand side:

http://www.inverclyde.gov.uk/jobs-and-careers/working-for-the-council/council-induction

Vetting by Disclosure Scotland

If you work in regulated work (children and/or protected adults) you will be subject to obtaining a satisfactory PVG. A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. All disclosure checks are obtained via Disclosure Scotland. If you are the successful candidate you will be required to pay the cost of the disclosure check required for your post.

Regulatory Bodies

If your post requires registration with a Regulatory Body such as HCPC or SSSC etc., you are required to obtain and maintain registration including paying any fees for HCPC. As part of the local government pay deal, local authority staff are no longer required to pay SSSC fees.

Further Assistance

Alternative application packs can be requested in other formats for example, Large Print, Braille and Audio. To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at: Human.Resources@inverclyde.gov.uk.

Armed Forces Personnel/Reservists

Inverclyde Council welcomes applications from former armed forces personnel / reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Disability Confident

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job.

Flexible Working

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivation, morale and productivity.

Employees are able to apply for a range of options including Part-Time Working, Job share, Compressed Hours, Homeworker, Hybrid Working and Flexible Retirement. More detail can be found in the Flexible Working Policy, linked in the download section of our Employee Benefits web page.

Proud member of the Disability Confident employer scheme

Advert

Working as part of a dedicated team, you will be responsible for the delivery of day care to adults who have a learning disability, consistent with Social Work policies and procedures including assisting service users to meet their needs as detailed in their care plans in a way which respects their dignity as individuals, maximising their levels of independence and promoting their inclusion within the wider community.

You must enjoy working with people who have learning disabilities and autistic spectrum disorder and have an understanding of their needs; be an effective communicator, showing a professional and courteous manner to service users, carers, other professionals and agencies; be able to work on your own initiative and be a team player, be honest and enthusiastic with the capacity to learn and apply new skills. You must be available to work flexibly as required.

It is also essential you are registered or willing to register with the SSSC or other appropriate Social Care Regulatory Body.

Possession of a SVQ Level 2 in Social Care is desirable, while the commitment and capacity to achieve this qualification is essential.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.

Proud member of the Disability Confident employer scheme

Expansion of responsibilities in the accounts department has necessitated growth not only in accounts, but also in terms of administrative support to a variety of frontend functions. The Accounts Support role works directly to the Finance Manager, and in support of the Finance and Customer Service to deliver accounts, customer service, and support to the wider Principal Doorsets team.

Requirements and Skills

Ability to multitask, prioritise, and manage time effectively.

Strong data entry skills & the ability to take initiative.

A broad base of knowledge in business finance legislations with a continuing professional development attitude to ensure an up-to-date understanding for reporting & declarations.

Proficiency in Sage 50cloud Accounts Professional package or similar accounting software package is essential along with ability to confidently use EXCEL.

Happy to consider candidates that are either qualified by experience of part/ fully AAT qualified.

Payroll experience would also be advantageous for this role however training can be given.

Key Responsibilities

• Accounts Payable

• Processing GRNs to invoices along with other ad-hoc invoices.

• Checking and reconciling of statements.

• Resolution & prevention of PO/invoice/supplier discrepancies.

• Process and manage business payments to agreed terms.

• To assist with external financial audit compliance, & other ad-hoc projects as assigned.

• Payroll Cover.

• Customer Services

Support the processing of customer-focused administrative tasks utilising both local and external systems, inclusive of online delivery booking systems, in order to allow the customer service function to meet and exceed customer requirements. Tasks may include, but are not limited to:

Purchase order vetting, raising invoice schedules, cash collection, debt recovery, dispute resolution, contractual letter writing, credit checks on new customers, risk monitoring, policy administration of credit insurance - Alliance Trade and CreditSafe.

Summary To provide clinical support to the General Practitioners (GPs), Nursing and other Health Care Professionals at Croft Medical Centre. Giving nursing care and health promotion advice according to the individual needs of the patient under the supervision of the nursing or GP team. Key Responsibilities Encouraging patients to exercise freedom of choice by enabling them to access information that they are able to make informed decisions. Encouraging and assisting patients with activities of daily living to ensure optimum dignity, physical and mental comfort are met in accordance with patient wishes and beliefs. Patient Care Having a Good basic knowledge of patient care Supporting individuals experiencing a change in their care requirements and provision by: Providing information as directed or by directing questions to the appropriate member of the care team as required. Enabling patients to receive care from other health care professionals by: Ensuring all relevant documentation and computer records are complete and ready for the consultation in accordance with local and national policy, and as directed by the nursing or clinical staff. Contribute to Care Planning and the Delivery of Care by: Carrying out nursing procedures in accordance with local policy documents and as directed by the qualified staff in line with the job role and description. Ensuring documentation is completed accurately and promptly to ensure care is recorded and essential information is available to other members of the care team. Collection and entry of data onto electronic computer systems as required. Contribute to the movement and handling of individuals in line with local policy and individual needs. Assist in health education at Croft Medical Centre by encouraging patients to self care and participation in health promotion activities by: Assist and support the multi-disciplinary care team in observing, reporting and documenting of changes in condition and reporting these to the lead clinician. Supporting patients during group clinics and individual consultations and activities by: Preparing patients for the activity to be undertaken Preparing equipment and clinics for the activity Assisting in delivery of the activity offering guidance and support to the patient as required. Supporting other health care professionals in the delivery of patient group activities. Preparing patient information resources/ literature to support individual and group needs Contribute to the assessment of individual health and care needs by: Making decisions within specified criteria under supervision of qualified health staff. Assessing and monitoring care within specified criteria under supervision of qualified health staff. Leading activities within specified criteria under supervision of qualified health staff. Clinical Activities Under the direction of a senior member of the health care team undertake delegated clinical procedures when competence has been demonstrated. Clinical procedures that may be delegated are Dressings Measuring and recording of weight and heights NHS Health Checks Mental Health Check Reviews Collection and where appropriate test specimens of urine - urinalysis Blood Glucose testing. INR Monitoring ECG Venepuncture 24 Hour blood pressure application and removal Assisting with minor surgery procedures Assisting with IUCD and Implanon procedures Removal of Sutures Influenza, Pneumonia and Shingles Vaccinations Chaperone duties Vaccine cold chain storage, monitoring and stock management. Prepare clinical offices and treatment rooms for clinical activities eg. Setting up clinics for clinical procedures or activities Ensuring that the environment and equipment is clean in line with the activity to be carried out and local policy and procedures Ensuring that the necessary documentation and / or materials and equipment are available Carry out cleaning of equipment as required and in line with local and national policies and procedures. Monitor and record equipment readings and checks in line with manufacturers and local policy guidelines. Ensuring equipment provided is safely maintained and faults reported to an appropriate person. Health & Safety The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):Using personal security systems within the workplace according to practice guidelines Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Making effective use of training to update knowledge and skills. Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the practice, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum once annually) Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Personal Development and Training The post holder will participate in annual appraisal Will attend mandatory and statutory training required for the post. Will have a plan of training needs identified and agreed, and participate to enhance patient care and personal development Check equipment and general clinical stores and ensure there are adequate supplies against agreed levels and order supplies under the direction of the senior member of staff. Be aware of and carry out duties in accordance with policies procedures and evidence based clinical standards. Ensure the implementation of the Data Protection Act (1998) as applied to Croft Medical Centre and observance of policy relating to maintaining patient confidentiality at all times. Under the Health and Safety at Work Act (1974) the post holder should take all reasonable actions to ensure the health and safety of themselves, fellow staff and patients is maintained The post holder must at all times carry out his / her responsibilities with regard for The Equality Act 2010 Support the Practice Manager and GP Partners in the planning and implementation of nursing strategies to deliver key evidence based care requirements Work in a cooperative and supportive manner with all members of the Primary Health Care Team and surgery staff Undertake other tasks and responsibilities as required commensurate with the job title, the post and its grading. This job description is not exhaustive and will be subject to periodic reviews

Band 7 CAMHS Nurse - Leamington Spa NHS

Service Care Solutions are recruiting for a Band 7 CAMHS Nurse to work within the Leamington Spa NHS. This is a temporary agency role, Monday to Friday, 9:00 am - 5:00 pm, with a pay rate of £31 Ltd per hour (paid via umbrella).

Key Responsibilities:

• Manage a caseload within the core CAMHS team, supporting children and young people (CYP) referred with mental health conditions.
• Reduce the risk for CYPs on the waiting list, ensuring they receive timely support and intervention.
• Help ensure patient flow continues smoothly, easing the workload on existing staff and contributing to reduced waiting times for service users.
• Support the delivery of child and family-focused services, meeting performance and quality targets.
• Case manage young people, ensuring their care is consistent, effective, and focused on their needs.
• Build and maintain effective partnerships with external services, including education, social care, the acute sector, and third-sector organizations, to deliver shared outcomes for CYPs.

Position Details:

• Role: CAMHS Nurse (Band 7)
• Location: Leamington Spa NHS
• Contract Type: Temporary, Agency Role
• Working Hours: Monday to Friday, 9:00 am - 5:00 pm
• Pay Rate: £31 Ltd per hour (via umbrella)

If you're a dedicated and experienced CAMHS Nurse with a passion for supporting children and young people, we'd love to hear from you!
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

We have an exciting opportunity for a Service Advisor to join the Busseys Group on a temporary maternity cover contract, for a minimum of 6 months. You will be working with a motivated service team and will be focusing on delivering a fantastic customer experience.

As part of the front line team, our Service Advisors are key to the relationships we have with our customers and to the success of our business. The service desk is an exciting, fast paced environment where attention to detail, calmness under pressure and common sense are essential attributes.

You will provide a friendly, single point of contact to our customers from arrival at the service desk, keeping them informed about the progress of their vehicle throughout the day, ensuring they are completely satisfied with their experience.

The key aspects of your role will be:

Meeting and greeting customers, and identifying their needs
Keeping our customers fully informed throughout their visit
Explaining everything about the visit to the customer when they collect their vehicle and ensuring that they are completely satisfied
Liaising with other departments to make sure the customer receives brilliant service all round
Contacting the customer after their visit to check everything is OK
We are looking for an enthusiastic, driven person ready to bring their passion and flair to the role, as part of our Attleborough Service department.

Preferably you will have a background in delivering excellent service and have a natural confidence when speaking to customers. The ideal candidate will hold experience within the motor industry, however experience in similar industries will be considered.

As a flexible, inclusive employer we can tailor the position to suit a range of flexible working patterns, both in terms of hours per day and days per week. If you are the right candidate for the role, we will do our best to accommodate your needs.

In return, you will enjoy a highly rewarding role within our business, a competitive base salary, commission opportunities, and excellent employee benefits.

We are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace. We are committed to ensuring every employee & job applicant is treated fairly and no less favourably based on the grounds of age, disability, gender, sexual orientation, nationality religion or belief. We are opposed to all forms of unlawful and unfair discrimination.

What are you waiting for – apply now!

To apply for this exciting position, please complete an online application or for more information contact our Human Resources department on 01603 254064

Are you a learning support assistant or a learning mentor who is looking for work in September?

Morgan Hunt is working with many prestigious colleges/sixth forms and academies who are looking for Learning Support Staff for the upcoming academic year. We are looking for someone who has the passion, commitment, drive and energy to take their position to the next level!

Job Title: Learning Support Assistants / Learning Mentors/ Learning Tutors / Progress Coaches

Salary: £100 - £120 per day!

Contract: Full time / Part-time positions available!

Location: Roles are based in East, West, North and South London!

All applicants for this role must have:

• Experience working with students with disabilities
• Recent experience within a UK Secondary School or UK Further Education and Training College
• A valid, fully Enhanced DBS on the update service, or willingness to apply for one.

This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service in line with our safer recruitment policy.

Do get in touch with me if you are looking for Learning Support roles within Education for the upcoming academic year! My email is daksh.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Advert

Working as part of a dedicated team, you will be responsible for the delivery of day care to adults who have a learning disability, consistent with Social Work policies and procedures including assisting service users to meet their needs as detailed in their care plans in a way which respects their dignity as individuals, maximising their levels of independence and promoting their inclusion within the wider community.

You must enjoy working with people who have learning disabilities and autistic spectrum disorder and have an understanding of their needs; be an effective communicator, showing a professional and courteous manner to service users, carers, other professionals and agencies; be able to work on your own initiative and be a team player, be honest and enthusiastic with the capacity to learn and apply new skills. You must be available to work flexibly as required.

It is also essential you are registered or willing to register with the SSSC or other appropriate Social Care Regulatory Body.

Possession of a SVQ Level 2 in Social Care is desirable, while the commitment and capacity to achieve this qualification is essential.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.

1 X Full Time Post (35hours) - £23,651 - £24,801

1 X Part Time Post (17.5hours) - £11,657 - £12,223

Proud member of the Disability Confident employer scheme

Job Description

Sessional Sessional Criminal Justice Support Work REF: HSCP/ 83181

Salary: Grade 6 Fixed £33,394

Location: Hector McNeil House

Hours: Sessional

Inverclyde Council offers a wide range of benefits to employees including flexible working opportunities, attractive pension schemes, a Buy and Bank Annual Leave Scheme, career development and health and wellbeing support.

You can find out more in our Employee Benefits Booklet which is available on our website Employee Benefits - Inverclyde Council

Important Applicant Information:

• Please read the Essential Applicant Information details prior to submitting your application.

• Please note that if you apply via this website it is important that you regularly check your emails following your application submission. All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email. You should ensure that your email is set up to receive emails from MYJOBSCOTLAND and Inverclyde Council, and that they are not filtered into any JUNK/SPAM folders.

• Inverclyde Council is an accredited Living Wage Employer paying the Living Wage Rate where required. Please click the link to `Essential Applicant Information’ above for more information.

• Inverclyde Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community.

• Interviews for non-teaching posts with Inverclyde Council will be based on the Councils' competency model which is reflected in our performance appraisal scheme. Details of this can be found at the link below and clicking the Performance Overview document on the left hand side:

http://www.inverclyde.gov.uk/jobs-and-careers/working-for-the-council/council-induction

Vetting by Disclosure Scotland

If you work in regulated work (children and/or protected adults) you will be subject to obtaining a satisfactory PVG. A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. All disclosure checks are obtained via Disclosure Scotland. If you are the successful candidate you will be required to pay the cost of the disclosure check required for your post.

Regulatory Bodies

If your post requires registration with a Regulatory Body such as HCPC or SSSC etc., you are required to obtain and maintain registration including paying any fees for HCPC. As part of the local government pay deal, local authority staff are no longer required to pay SSSC fees.

Further Assistance

Alternative application packs can be requested in other formats for example, Large Print, Braille and Audio. To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at: Human.Resources@inverclyde.gov.uk.

Armed Forces Personnel/Reservists

Inverclyde Council welcomes applications from former armed forces personnel / reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Disability Confident

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job.

Flexible Working

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivation, morale and productivity.

Employees are able to apply for a range of options including Part-Time Working, Job share, Compressed Hours, Homeworker, Hybrid Working and Flexible Retirement. More detail can be found in the Flexible Working Policy, linked in the download section of our Employee Benefits web page.

Proud member of the Disability Confident employer scheme

Learning Support Assistant (Supported Learning)
Full Time, Term Time Only, 35 hours per week, 38 weeks per year - £24,417.64 - £26,187.43 including London Weighting Allowance
United Colleges Group (UCG) is based at the heart of the education sector in London. With a combined turnover of £50m, the Group has both the ambition and strength to create a lasting difference in the local communities it serves, and beyond.
Are you a compassionate, enthusiastic individual with a commitment to student well-being? Do you want to make a meaningful impact on students’ lives and contribute to their development and independence? If so, United Colleges Group would be excited to welcome you to our dedicated Learning Support Assistant team, working with Supported Learning students at both the Willesden Green and Maida Vale Campuses.
You will be supporting students across the three strands of our provision: The Complex Needs strand for students with profound and multiple learning disabilities based on intensive interaction; the Independent Living Skills strand for students developing the skills required to live as independently as possible; and the Employability strand for students developing the skills, attributes and confidence to gain paid employment in the future. The majority of our learners have come from a specialist school setting.To succeed in this role, you will need to work well with others, have excellent communication skills, and most importantly a dedication to fostering an inclusive and supportive learning environment.
In return, the Group offers generous annual leave, a defined-benefit pension scheme, an interest-free season ticket loan, cycle scheme, free sight tests, enhanced maternity and paternity leave schemes and many other benefits.Please note that we may close the application prior to the listed date should sufficient applicants be received.The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.