Total 51 Junior Executive level Customer Service job vacancies in Bridgend, Bridgend County

Major duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Provides informal feedback and periodically evaluates employee performance.
• Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary.
• Provides advice and counsel to workers related to work and administrative matters.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves or disapproves leave requests.
• Assures that subordinates are trained and fully comply with the provisions of the safety regulations and with VHA Scheduling Directives 1230, 1231, 1232
• Plans work to be accomplished by subordinates; set and adjust short-term priorities and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Receives and relays incoming and outgoing telephone and intercom messages.
• Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Receives and directs patients and visitors, answers routine inquiries and obtains necessary record information prior to patient's visit.
• Makes patient appointments and/or makes or assists in making the determination as to the patient's eligibility for benefits.
• Receives, schedules, and routes patients applying for care.
• Receives new and recurring applications for care.
• Procures data from official records, verifies information contained in the application.
• Enters no-show information for patients who fail to report for scheduled appointments, rescheduling patients as directed by the physician.
• Determines the nature of the patient's medical care needs, questions, or complaints and answers questions, provides information, gives guidance, and initiates action as appropriate.
• Maintains contact with medical and clerical staff in various clinics and wards to resolve delays and misunderstandings in the medical administrative aspect of providing medical care.
• Responds to technical questions regarding patient rights and responsibilities and medical eligibility for care.
• Serves as key member of the patient care team providing crucial administrative advice and guidance.

Work Schedule: 8:00a-4:30p Monday-Friday
Telework: Not available.
Virtual: This is not a virtual position.
Functional Statement #: 24328-F
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $63,782 Per Year (GS 8)

VA Healthcare System Serving Ohio, Indiana, and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major Duties:

• Monitors and creates work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.
• Assures coverage of all areas of responsibility and conducts ongoing reviews to ensure quality of work.
• Certifies accurate and timely scheduling of appointments.
• Distributes and balances workload and creates and maintains employee work schedules.
• Assists with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.
• Supports patient safety standards using the correct Veterans Affairs identification of all patients.
• Ensure that all necessary health/administrative information are integrated into Computerized
• Patient Record System (CPRS) by sending the documents to scanning.
• Assist in the Beneficiary Travel Program and Health Benefits Unit and other duties within the clinic.
• Participate in the daily teamlet huddles and weekly team meetings.
• Orients medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topic.
• Provides administrative support to professional staff.
• Assists staff with a variety of clerical duties in one or more outpatient clinics that provide a variety of medical services.
• Performs other duties as assigned.

Work Schedule: Monday - Friday; 8:00am - 4:30pm
Telework: Ad-hoc telework may be available per agency policy
Virtual: This is not a virtual position.
Functional Statement #: 91694-A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $45,956 Per Year (GS 6)

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Learning Support Assistant

Salary banding: £21,840

Location: Cardiff, CF24 0AB (Onsite)

Contract: Full-time, maternity cover (March 2025).

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Assistant Cook - Bridgend Resource Centre
Job description
15 hours per week

Applications are invited for the above position as Assistant Cook.

The successful candidate will be required to assist the cook with the preparation of school meals. You will assist in the training and organisation of staff and knowledge of kitchen administration procedures would be an advantage.

You will be expected to cover for the Cook in their absence and also to cover at other schools within the County Borough.

An Intermediate Food Hygiene Certificate is required for this post. Training will be provided if necessary.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

Criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Closing Date: 27 November 2024

Job Description & Person Specification

Benefits to working at Bridgend County Borough Council

Location: Durham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Middlesbrough

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Care Assistant Days
30 - 40 hours per week
£11.44 - £11.64 per hour

We have an exciting opportunity for a Care Assistant at Picktree Court Care Home in Chester le Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

Applicants must be aged 18+ as will be providing personal care. Working as part of a team, you will provide nursing care, comfort, and companionship to the highest standards for elderly residents and be part of the Premier Care Homes Group. Previous care experience is desirable but not essential as training can be given. Duties will include assisting with personal care for the elderly, helping with daily bathing, dressing, feeding, toileting and other care duties as required.

This permanent position is also a great opportunity for career progression, as opportunities are available for promotion within the Care Home. If you are looking to advance your career in care and gain hands-on experience, Premier Care Homes provides all our staff with a wide range of training, plus access to Level 3 qualifications in Health and Social Care.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free on - site parking
Pension scheme
Recommend a friend payment
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply please call, or email to request an application form.

Assistant Cook
30 hours per week
Hourly rate of pay £12.04

We have an exciting opportunity for an Assistant Cook at Picktree Court Care Home in Chester-le-Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

You will be responsible for preparing and cooking a balanced, nutritious diet within a controlled hygienic environment, meeting residents dietary requirements as necessary. Responsibilities: working with raw ingredients, required knowledge of food/nutrition, to prepare and cook nutritional food from fresh to a high standard at agreed meal times from set menus. Ensuring rotation of foodstuffs, ordering fresh food and other food, monitoring and recording temperature checks.

As Assistant Cook you will assist in leading the catering team to provide nutritious and enticing meals for the residents in our care. You will be responsible for ensuring meal times are an enjoyable part of the day, involving residents in preparing and developing menus. The successful candidate must be able to work using their own initiative without supervision over a 7 day rota. An excellent knowledge of food hygiene and food preparation is essential, along with a positive attitude and desire to deliver the best possible service to the residents in our care. Experience of supervising or leading a team is desirable.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free onsite parking
Pension scheme
Recommend a Friend payments
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply, please call or email to request an application form.

Care Assistant Nights
22 or 33 hours per week
£11.44 - £11.64 per hour

We have an exciting opportunity for a Care Assistant at Picktree Court Care Home in Chester le Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

Applicants must be aged 18+ as will be providing personal care. Working as part of a team, you will provide nursing care, comfort, and companionship to the highest standards for elderly residents and be part of the Premier Care Homes Group. Previous care experience is desirable but not essential as training can be given. Duties will include assisting with personal care for the elderly, helping with daily bathing, dressing, feeding, toileting and other care duties as required.

This permanent position is also a great opportunity for career progression, as opportunities are available for promotion within the Care Home. If you are looking to advance your career in care and gain hands-on experience, Premier Care Homes provides all our staff with a wide range of training, plus access to Level 3 qualifications in Health and Social Care.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free on - site parking
Pension scheme
Recommend a friend payment
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply please call, or email to request an application form.

The Digital Transformation Team are responsible for the development and effective management of emerging technology, overseeing the ordering and allocation of IT new trial equipment, supporting the implementation of the Digital Strategy, and providing accurate timely statistical information. Creating effective relationships with stakeholders and technology partners to improve service provision where IT is the enabler.

As a Corporate Apprentice you will be supported in the workplace to develop the skills you need to make an effective contribution to our Service. You will be provided with a range of workplace activities and experiences, as directed by the manager, and will undertake a range of duties and learning opportunities including, but not limited to, those listed below, whilst also undertaking and completing a relevant Apprenticeship qualification.
• Learn to undertake System Support tasks, including troubleshooting, system maintenance, and user support.
• Learn to collaborate: Working within a dynamic team environment, fostering collaboration and teamwork skills
• Assist the team with activities related to system development and improvement of the service, identifying opportunities for improvement, and monitoring the implementation of new software.
• To assist the team with sourcing and allocation of IT equipment for teams within Adults, Housing & Communities.
• To contribute to the effective day to day operation of IT systems, assisting the team carry out system management functions, monitoring, reporting and recording any faults.
• To assist in producing accurate and timely reports including statistical information.
• To assist with scheduling upgrades and security backups of systems.
• To assist the team with activities to examining existing IT and business models and help identify new requirements.
• To participate in project tasks relating to system development and implementation, developing, and updating project plans and co-ordinating the necessary work.
• To assist the team with the co-ordination of new systems, ensuring new versions are tested and implemented effectively including data migration
• To participate in tasks related to the implementation of new systems implementation and data migration.
• To provide assistance and support to other staff and managers regarding the correct operation of IT systems.
• To play an active part in the Digital Transformation Unit, ensuring that good communication is maintained within the team and contributing to the work of the team as a whole.
• To communicate with stakeholders and any other interested parties in writing and by telephone.
• To carry out any general duties as reasonably required including maintaining records and to provide monitoring information as required.
• To actively support the work of the team regarding the development and use of current and emerging technology.
1. To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.
2. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
3. To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.
4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
5. 5. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
• To be proactive, adaptable, and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
• To support internal and external customer requests and ensure internal and external customer satisfaction.
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed.
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

The Digital and Business Support Team is responsible for ensuring effective and efficient systems are in place to support the delivery of directorates services in relation to transport, highways and climate change.

You will support the team by undertaking tasks tosupport compliance with established businesses processes and procedures, review and develop new processes as well as identifying and supporting the development of new projects.

As a Corporate Apprentice you will be supported in the workplace to develop the skills you need to make an effective contribution to our Service. You will be provided with a range of workplace activities and experiences, as directed by the manager, and will undertake a range of duties and learning opportunities including, but not limited to, those listed below, whilst also undertaking and completing a relevant Apprenticeship qualification.
• Assist the team with collating, maintaining and analysing business information, using data systems and handling confidential data securely.
• Assist with activities to support business change aimed at improving work environments and opportunities to increase diversity and inclusion.
• Learn to undertake a range of administration and business support tasks including meeting organisation, maintenance of records and providing monitoring information.
• Assist in the formatting, presentation, maintaining and the quality assurance of key data or documents to support the team to increase consistency across the directorate.
• Assist with enquiries and act as a point of contact for requests
• Assist service areas with inputting and collating data to allow for regular analysis
• Support the team with tasks related to the review of business practices.
• Assist the team with tasks related to project planning, implementation and governance
• Learn to use a range of business software including Microsoft Office, Teams, Excel, Power Bi and bespoke Council systems.

2. Support project planning, implementation and governance

• To develop transferrable workplace skills e.g.
• To be proactive, adaptable and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles
• To support internal and external customer requests and ensure internal and external customer satisfaction
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events

Sugarman Health and Wellbeing is seeking a Care Assistant for a male client with Autism, Epilepsy , Dyspraxia, and Sensory Processing in Hartlepool. The role offers a fantastic opportunity to provide complex care and support while developing skills in a rewarding environment.

Role Details:

• Hourly Rate: £13 p/h
• Location: Hartlepool
• Shift Patterns:
  • 9am-1:30pm
  • 2:30pm-6pm
• Driver: Essential (to drive a mobility car)
• Contract: Full-time, supporting complex care needs

Responsibilities:

• Provide clinical care and personal care support
• Assist with moving and handling
• Engage in outdoor activities
• Support and maintain all clinical needs
• Enhance the service user's quality of life

Benefits:

• Weekly pay and access to a pension scheme
• Ongoing training and NVQ course access
• Support from the Nurse Care Manager and Registered Manager

This role is ideal for care professionals interested in complex conditions and seeking to grow their careers with the support of theory and practical training

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHAK

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.