Total 11,624 Manager level Customer Service job vacancies

This position is responsible for leading and directing Wage Grade personnel working in the food service and food production units. In this capacity employee encourages and coordinates employees to fully utilize their time and to complete their assigned tasks in a satisfactory manner. Incumbent uses judgment in recognizing work objectives and in planning and organizing duties to accomplish those objectives. Work Leader must have a thorough understanding of the types of food served all diets including modified diets and combination of these diets. This position reports to the Supervisory Dietitian.

Lead duties and responsibilities include:

• Leads the activities of the production and service areas
• Reviews daily work assignments and makes adjustments accordingly
• Communicates instructions and information to employees concerning work to be accomplished
• Relays any problems and/or events to supervisors and managers
• Provides on the job training to lower graded food service workers and documents training
• Completes safety and sanitation inspection checks
• Ensures food production and service areas are properly set up
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket
• Observes work performance of employees and provides feedback to supervisors
• Participates in performance improvement programs and documents quality improvement data
• Performs other related duties as assigned.

Food service duties and responsibilities include:

• Sets up tray line station with correct supplies and food items
• Serves food, cafeteria style
• Breaks down and cleans assigned station
• Sets up dining room tables for service
• Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian
• Prepares individual and bulk nourishments and supplemental foods/beverages
• Determines the quantities of ingredients needed
• Makes conversions between the metric system to standard system
• Performs heavy duty cleaning tasks throughout food service areas
• Provides assistance to cooks in the food preparation areas
• Performs other related duties as assigned.

Work Schedule: 1130a-8p with rotating weekends and holidays.
Position Description Title/PD#: Food Service Worker Leader and Trainer/PD99918S
Physical Requirements: Required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking and frequent stooping, reaching, pushing, pulling and bending. May be required to work on ladders. Frequently lift or move objects waiting weighing 18 kilograms (40 pounds) and occasionally lift or move objects weighing more than 60 pounds.
Working Conditions: Work is performed in the kitchen areas. Steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and high humidity. Work area is well lighted and noise levels exist from food service activities. Danger of slipping on floors where food or beverages have been dropped. Regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezing units.

Starting at $24.77 Per Hour (WL 4)

• Compiles and assesses referrals for youth substance use disorder treatment at the GPAYRTC.
• The incumbent provides and documents therapeutic and other clinical services to include individualized treatment and discharge/aftercare plans.
• The incumbent provides updates to staff about admissions, help staff both track and ensure residents appropriateness prior to admitting.
• The incumbent makes aftercare/discharge arrangements and coordinates the distribution of all authorized records to be released.
• Provides consultation and training to staff members and the community in regards to admissions, aftercare, and treatment services to GPAYRTC, IHS, and the community.

Starting at $59,996 Per Year (GS 9)

The Nurse Manager functions as a clinical expert and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care.

Duties include but are not limited to:

• Assesses, plans, implements, and evaluates delivery of care based on age specific components.
• Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Demonstrates sound decision-making and judgement and possess excellent interpersonal skills.
• Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.
• Influences care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• Engages in professional organizations to enhance leadership and career growth.
• Adheres to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels.
• Equips staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes.
• Cultivates alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• Contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care.
• Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Thursday, 6:00 am-4:30 pm
Compressed/Flexible: Available
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $118,957 Per Year (VN 00)

The Nurse Manager, Primary Care (NM, PC) serves as a first level supervisor who functions under the direction and guidance of the Chief Nurse, Primary Care. S/he enhances the development and implementation of the Primary Care's Patient Aligned Care Team (PACT) Program by working in partnership with their site leadership as well as with Primary Care Leadership at the Medical Center. The NM, PC demonstrate leadership, experience and creative approaches to work independently optimizing patient care, patient safety and operational efficiency for patients receiving care within the Primary Care Program. The NM will demonstrate expertise in leading and organizing care delivery, staff accountability for practice, promotes staff engagement in decision making and guiding and supporting staff growth and development. S/he utilizes evidence-based practice to develop and evaluate program and service activities that impacts positive patient outcomes within Nursing Service and Primary Care. The NM, PC primary responsibility is to lead the delivery of the PACT model of care being provided by staff under his/her supervision by reviewing, assessing, and measuring outcomes related to the processes involved in preventive and disease management that is patient driven and utilizes a team-based approach. This position is aligned under Patient Care Services, but work collaborative with Primary Care Leadership to meet the mission and vision of the Medical Center. This position requires cross-coverage at the Primary Clinics and CBOC's in absence of another Nurse Manager.
Nurse Manager (NM) focus is on individual growth and development in practice with increased levels of self-direction. This nurse brings principles and theory with limited application of critical thinking skills. The NM is the designated first-line supervisory authority and is responsible and accountable for the operation of their assigned units and provides coverage for other NMs as needed. The NM is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
The NM, PC provides 24-hour management, supervision, and leadership for a Primary Care Nursing at the designed clinic or CBOC. This includes but is not limited to resource utilization (human, supplies/equipment), patient flow, performance improvement activities, and staff and program evaluations. is responsible for all issues that affect nursing including standards of practice, credentialing, training, functional statements, position descriptions, timely proficiencies and performance appraisals, and ensures compliance with all policies, procedures and protocols. The NM, PC ensures appropriate orientation, education, competence assessment, and continuing professional development of nursing personal supervised. The NM, PC possesses the knowledge and skills to effectively apply all aspects of the nursing process within a collaborative, interdisciplinary practice setting, which will enable effective implementation of health promotion and prevention practices, management of acute and chronic illnesses, and attainment of optimal levels of functioning and/or support of patients and significant others in accordance with the PACT principles. S/he keeps staff informed of unit and executive-level activities in a timely matter, and through monthly staff meetings. The NM, PC will communicate and/or prepare information in a timely matter regarding emergencies regarding unusual occurrences, or issues that impact nursing practice in Nursing and Primary Care. The NM, PC is responsible for staffing and scheduling of nursing staff and ensures that assignments of staff reflect their appropriate competence and utilization. S/he ensures that nursing practice is consistent with external standards such as Joint Commission, Office of Inspector General and internal standards such as VA Performance Measures to include various reimbursement agencies.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 7:00 am to 3:30 pm Monday - Friday
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: No

Starting at $85,775 Per Year (VN 00)

The NM functions as a role model, educator, practitioner, and supervisor providing leadership to the team. They influence care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.

Major duties include, but are not limited to:

• Engages in professional organizations to enhance leadership and career growth.
• Adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels.
• Equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes.
• Cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.
• Promote an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).
• Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team.
• Partners with others to effect change and produce optimal outcomes. Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations. Responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 0700-1530 varies on patient care needs
Telework: Available at the discretion of the service chief
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $148,285 Per Year (VN 00)

We are currently recruiting for a dedicated Reflection Room Manager on behalf of a school committed to improving student behaviour and outcomes. This is a key role aimed at supporting a positive school environment where discipline and respect are central values. This is a permanent, full-time position beginning from January 2025.

Role Overview:
As the Reflection Room Manager, you will be responsible for leading and managing the school's Reflection Room, ensuring that high standards of behaviour are upheld. The role will focus on helping students reflect on their behaviour, while supporting them to improve punctuality, attendance, and academic progress. You will play an essential part in reducing classroom disruption and creating an atmosphere where learning is prioritised.

Key Responsibilities:
Lead and manage the daily operations of the Reflection Room, maintaining a disciplined and calm environment.
Ensure pupils comply with the Reflection Room curriculum and produce high-quality work.
Develop and manage strategies to reduce repeat referrals to the centre, including writing Personal Support Plans (PSPs) for pupils.
Facilitate restorative justice conversations between pupils and staff to prevent future behaviour issues.
Collaborate closely with senior leadership, providing regular updates on pupil behaviour and progress.
Communicate effectively with parents/carers and other staff members to support student development and behaviour improvement.
Support the wider school community by coaching staff on behaviour management strategies.
About You:
The ideal candidate will have a strong background in behaviour management, with experience leading or working within a similar environment. You’ll be passionate about making a difference in students’ lives, maintaining a calm and professional approach even in challenging situations.

Key Requirements:

Strong behaviour management skills with experience in leading a positive and successful culture within a school setting.
Excellent communication skills, with the ability to work effectively with staff, parents, and students.
Experience in managing challenging behaviour and using restorative approaches to resolve conflicts.
An organised and resilient individual, capable of managing a high-paced environment.
A commitment to the welfare and safeguarding of young people.
This is an exciting opportunity to join a school dedicated to fostering positive outcomes for its students. If you are a dynamic leader who is committed to helping young people reach their potential, we’d love to hear from you.

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2024. In order to meet this responsibility, we follow a rigorous selection process.   MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

We are currently recruiting for a dedicated Reflection Centre Manager on behalf of a school committed to improving student behaviour and outcomes. This is a key role aimed at supporting a positive school environment where discipline and respect are central values. This is a permanent, full-time position beginning from January 2025.

Role Overview:
As the Reflection Centre Manager, you will be responsible for leading and managing the school's Reflection Centre, ensuring that high standards of behaviour are upheld. The role will focus on helping students reflect on their behaviour, while supporting them to improve punctuality, attendance, and academic progress. You will play an essential part in reducing classroom disruption and creating an atmosphere where learning is prioritised.

Key Responsibilities:
Lead and manage the daily operations of the Reflection Centre, maintaining a disciplined and calm environment.
Ensure pupils comply with the Reflection Centre curriculum and produce high-quality work.
Develop and manage strategies to reduce repeat referrals to the centre, including writing Personal Support Plans (PSPs) for pupils.
Facilitate restorative justice conversations between pupils and staff to prevent future behaviour issues.
Collaborate closely with senior leadership, providing regular updates on pupil behaviour and progress.
Communicate effectively with parents/carers and other staff members to support student development and behaviour improvement.
Support the wider school community by coaching staff on behaviour management strategies.
About You:
The ideal candidate will have a strong background in behaviour management, with experience leading or working within a similar environment. You’ll be passionate about making a difference in students’ lives, maintaining a calm and professional approach even in challenging situations.

Key Requirements:

Strong behaviour management skills with experience in leading a positive and successful culture within a school setting.
Excellent communication skills, with the ability to work effectively with staff, parents, and students.
Experience in managing challenging behaviour and using restorative approaches to resolve conflicts.
An organised and resilient individual, capable of managing a high-paced environment.
A commitment to the welfare and safeguarding of young people.
This is an exciting opportunity to join a school dedicated to fostering positive outcomes for its students. If you are a dynamic leader who is committed to helping young people reach their potential, we’d love to hear from you.

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2024. In order to meet this responsibility, we follow a rigorous selection process.   MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

SERVICE DELIVERY Support, develop and maintain systems and processes to ensure services are effectively implemented and evaluated according to Trust policies, procedures, and guidelines. Provide operational management, providing expertise, advice and guidance. With the support of the senior management team, support and lead where appropriate on the review and development of service and workforce plans. Analyse and act on information to proactively manage and maintain NHS targets. Manage information generation, collation and analysis of data e.g. preparation of papers for Programme Board meetings, Bed Management Reports etc To assist with the control of expenditure, ensuring it remains within budget for all administrative areas. Plan, organise and monitor the administrative services of the Medical Imaging department by working on own initiative to monitor the workload and flow of activity, ensuring the smooth running of the service by prioritising the workload, workflows and implementation of new initiatives, with conjunction with the senior team. To advise the senior management team on issues regarding resources and staff Provide highly complex and specialist knowledge and understanding of data collection methods and influencing operational factors in order to compare and present accurate statistical data Critically analyse statistical information in collaboration with clinical colleagues to ensure reliability, accuracy and consistency. Assist in the forecasting of future activity in collaboration with clinical colleagues based on activity trends, taking into account of changes in clinical practice. Monitor quality of waiting list data input and take appropriate remedial action. Investigate and contribute to the response to written complaints. Organise basic audits and collect data to assist with the planning of changing services or organisational procedures. Develop and implement processes which support regular data collation to inform Service Performance including ad-hoc audits as required. GOVERNANCE To support the maintenance of systems and processes to establish and maintain effective communication, and confidentiality of information. Promptly and positively address risk reports/complaints etc., in line with Trust Policy. Support on the development and implementation of policies, procedures and guidelines related to the service, and contribute to the development of other policies. Ensure a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns. MANAGERIAL/LEADERSHIP Responsible for the overall management of the administration and clerical staff employed in the medical imaging department. Provide leadership, motivation, support and developmental training to staff in managing the staff group effectively and efficiently, in accordance with Trust HR Policies and Procedures. Oversee the management of admin staff absence in liaison with Human Resources and Occupational Health Departments Carry out performance review interviews for staff ensuring that training and developmental needs are met. Critically analyse the replacement of vacancies and, where appropriate, re-design the staffing profile to meet the current and future changing service needs and to achieve service objectives and efficiencies. Participate in recruitment and selection process for administrative vacancies where appropriate, including all associated paperwork. Involvement in the resolution of and decision making relating to staffing issues, including involvement in grievance and disciplinary procedures. Responsible for ensuring that the Administration staffs working environment and practices conform to Health and Safety standards and that regular risk assessments are carried out with the appropriate follow up action being taken Promote and display Trust core values of care and compassion, dignity and respect, openness, honesty and responsibility and quality and teamwork in the discharge of duties. Be a role model for MCHFT organisational values, demonstrating professionalism and a behavioural approach which promotes the principles of dignity and respect for all. Comply with the requirements of the General Data Protection Regulations, Access to Health Records Act and legislation issued in relation to confidential data. To be responsible for the day-to-day management of administrative and clerical staff within the Department, including recruitment and selection, deployment, training, disciplinary matters and the management of sickness and absence. Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the Department, the wider health care community, and external agencies, ensuring a positive image of the Trust is maintained. Support development and maintain systems and processes to ensure that work is appropriately prioritised and allocated, and that effective supervision is in place to support work delegated to staff. Support, develop and maintain systems and processes to ensure that staff appraisal is in place for administrative and clerical staff within the Department. Support the Department ensuring that recruitment, staff induction and orientation, and mandatory training of administrative and clerical staff take place according to Trust policy. Support and maintain systems and processes to promote, monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns. Identify relevant equipment needs for the department in conjunction with medical staff, and authorise as appropriate, including supervising the purchase of stationery supplies for administrative staff.

Youll help us make health happen by: Overseeing and assisting all aspects of nursing care/activities within the home. With the help of your team, youll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records. Youll ensure adequate staffing is always maintained within the home. Provide day to day support and guidance to the team - promoting our residents' independence, choice, and dignity. Youll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community. Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care homes profile in the local area and beyond. Key Skills and Qualifications Required: You hold a valid UK NMC pin and stay committed to the NMC Codes of Conduct & professional development. You understand the impact of quality nursing care on residents lives, promoting independence, choice, and dignity. You stay up to date with tissue viability, infection control, and care planning. You can build relationships, lead, mentor, and manage a team effectively. You are excellent at prioritising tasks and working efficiently as a compassionate team player.

We are looking for a Full Time Permanent Head Chef to join the team in our Restaurant in XX enter Centre name Garforth Garden Centre.

Competitive Salary based on experience.

The hours for this role are 45 hours over 5 days. All positions include weekend working so flexibility is a must. However we have the added benefit of no evening work and no split shifts. Our Centre is closed on Christmas Day, Boxing Day and New Year's Day which means time with the family on these important days.

Our restaurant boasts an impressive menu serving the highest quality, mouth-watering dishes using the best local produce along with sweet treats and home baking from our on-site bakery. We are looking for an enthusiastic and highly experienced Chef who will relish the prospect of working in this fantastic facility.


The Role

As the Head Chef, you will lead to team in all areas of food production. A true foodie, you will bring your personality to the kitchen inspiring and motivating your team passion to produce freshly cooked, fabulous food.

Along with the Restaurant Manager you will be responsible for the overall restaurant operation to drive sales, maintain operating standards, develop the restaurant team, and deliver a fantastic experience for our customers.

What you will be doing as a Head Chef?


Lead the daily operation of the kitchen, you will be ‘hands on’.
Plan menus and daily specials within company framework.
Plan and manage the chef and kitchen team in the preparation of all meals.
Monitor stock levels and manage stock orders and carry our weekly stock count to ensure GP targets are achieved.
Manage the cleaning of equipment and working areas to the highest food hygiene standards.
Plan rotas and holidays to meet service level requirements
Work closely with the Restaurant Manager to achieve the highest and standards, service and sales.


What makes you our perfect Head Chef?


Successful and experienced Head Chef with the ability to manage a large team and significant peaks in service.
Friendly, with an engaging personality and a genuine love for customer service.
Strong communicator who can motivate and develop their team to deliver with enthusiasm and great personality.
Knowledgeable in Food Hygiene and Health and Safety requirements.
Commercially aware to achieve sales and profit targets.
Passion for delivering the highest quality food and service.


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Head Chef, please click 'Apply’ now.

Job titleResident Support Manager 6 Month Fixed Term Contract

Salary £40,915 Per Annum

Location: South and South London

DepartmentEmpowering Futures - Community Impact

This role

Reporting to the Regional Manager, this role is an important part of the Community Impact Team and will work closely with all relevant internal and external stakeholders to appropriately support residents and customers with additional requirements to achieve their personal goals and reduce associated risks and costs for MTVH.

This post holder will be responsible for building a relationship of trust, advising and empowering residents experiencing multiple barriers to achieve their personal goals to live well and sustain their tenancies. Activities include carrying out a comprehensive assessment of residents’ circumstances and supporting the resident to complete an action plan that fully addresses all immediate, medium- and long-term needs of individual residents to enable them to sustain their tenancies and live well.

What you'll need to succeed

The successful candidate will come with extensive knowledge and a track record of delivering one to one support to individuals dealing with a range of vulnerabilities, including fuel and food poverty, mental ill health and physical and financial difficulties.

They will have the ability to adopt a needs-led approach to develop solution focused interventions with holistic support assessments and action plans. In addition they will have experience of working on complex cases in partnership with internal and external stakeholders.The candidate will be expected to provide tenancy support where needed. The applicant will have experience in caseload management and monitoring. This is a values driven role and we will be looking for someone with the energy, enthusiasm and passion to make a real difference for MTVH residents and communities. The successful candidate will put the resident at the centre of the process and empower them to find solutions to enable them to live well.

To meet our commitment to providing safe, high quality services to our customers we will complete an Enhanced Level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation as part of the onboarding process.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Group HSE Manager - Manufacturing - £50,000 to £60,000

About The Company

Based in the Greater Manchester area, my client an established, privately owned Manufacturing business are currently looking to recruit an experienced HSE Manager with extensive experience across the General / Industrial Manufacturing sector.

As Group HSE Manager you will take responsibility for managing and overseeing the Group's manufacturing facilities across 4 sites in the Greater Manchester area, ensuring compliance with Health & Safety in accordance with company procedures, local authority and national & international legislation.

Group HSE Manager - Responsibilities

• Manage all health and safety related issues across 4 manufacturing facilities
• Ensure legal compliance for health and safety by conducting regular audits and inspections
• Lead training with new and existing members of staff whilst identifying and assisting in any staff development opportunities, including the maintenance of training records and development of training plans
• Effective internal communication in all health and safety issues, keeping site managers and production leaders aware in a prompt and timely manner
• Use continuous improvement techniques to improve the HSE performance and management system
• Control and manage department budget spend
• Assist and support in the creation, implementation and review of Risk Assessments, safe working procedures and method statements across all sites
• Ensure all Group activities are conducted safely and within the company's Health and Safety Procedures, including the correct PPE and suitable equipment for the areas of work.
• Ensure a positive and pro-active health & safety culture is maintained.
• Chair all monthly health & safety meetings across the Group and to record such meetings and take/manage actions on the findings raised
• Ensure accidents and near-miss investigations are conducted in a timely manner, including root cause analysis and corrective action implantation.
• Coordinate and arrange the preparation of site asbestos and fire risk assessment surveys across the entire Group, coordinating the management of actions as a consequence, in conjunction with the appropriate General Managers
• Complete and document quarterly housekeeping / workplace inspections and manage internal actions with the appropriate General Managers /Production Managers / Team Leaders etc.
• Complete COSHH assessments as needed and involvement in MSDS documentation review / compilation.
• Ensures compliance of company policies, procedures, and objectives regarding processes, initiatives and projects
• Ensure Quality, Health, Safety and Environmental standards are adhered to including the requirements of ISO9001, 14001 & 45001

Group HSE Manager - Education & Experience Requirements

• Ideally hold NEBOSH Diploma or similar qualification
• Previous experience in a similar single or mutli site Senior HSE Management role, with a demonstrable track record of driving behavioral safety and a culture of zero harm
• Previous experience of working with fast-paced, process-based general / industrial manufacturing environments
• Proven experience in driving change and improvements, with the ability to influence at all levels of the organisation
• Knowledge and experience of DSEAR / ATEX requirements would be extremely beneficial
• Previous experience across process-based manufacturing environments such as Technical Textiles, Rubber / Polymer, Plastics manufacturing would be highly beneficial

For further details on this exciting opportunity please contact Jason Wallis in the first instance

Shifts Available: Monday to Friday, 37.50 hours per week, with availability to be on call or work weekends where necessary



About ICare Group:

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services offer essential support to individuals in the comfort of their own homes. As an Assistant Care Manager, you will be instrumental in ensuring our clients receive exceptional care, while supporting the operational efficiency and growth of our services. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!



Why Work with ICare Group?


£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).
Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
Quarterly and Annual Carer Awards: Be recognised and rewarded for your commitment with our Carer Awards.
Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits.
Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.
Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
Comprehensive Training: Receive fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.
Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
Make a Real Difference: Your leadership will directly impact the quality of care provided, enhancing the lives of our clients.
Weekly or Fortnightly Pay and Pension: Enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.
Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply).




What You Will Do:


Support Management: Assist the Registered Care Manager with the day-to-day management and coordination of the branch to ensure it operates efficiently, profitably, and delivers the highest standard of domiciliary care.
Record Keeping and Reporting: Maintain accurate records, produce reports, and investigate complaints from service users and employees.
Recruitment and Staffing: Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas.
Business Development: Actively seek new business opportunities and support the commercial growth of the branch.
Operational Compliance: Stay informed about up-to-date operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies.
Emergency Duties: Undertake out-of-office duties as necessary, including providing emergency hands-on care, undertaking on-call duties, attending social events when required, and offering emergency telephone assistance to care staff.
Liaison and Coordination: Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large.




What We Are Looking For:


Experience in Care Management: Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential.
Qualifications: NVQ/QCF Level 3 in Health and Social Care required. Level 5 in Health and Social Care is desirable or working towards.
Leadership Skills: Proven ability to effectively lead, delegate, and mentor staff.
Communication Skills: Excellent communication skills and a compassionate, empathetic nature.
Organisational Skills: High level of organisational skills with the ability to produce staffing rotas and manage multiple responsibilities.
Flexibility: Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages.
Driving License: A valid driving license and access to a vehicle are required.
Work Related Car Insurance: Hold or willing to obtain work related car insurance.




Ready to Make a Difference?

If you are passionate about leading a team and making a positive impact in the domiciliary care sector, ICare Group offers a supportive and rewarding environment to grow your career. Apply now by visiting our careers page at careers.icaregroup.co.uk. Join us at ICare Group and help us make a difference in the lives of our clients!



Equal Opportunities:

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.

If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

Shifts Available: Monday to Friday, 37.50 hours per week, with availability to be on call or work weekends where necessary



About ICare Group:

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services offer essential support to individuals in the comfort of their own homes. As an Assistant Care Manager, you will be instrumental in ensuring our clients receive exceptional care, while supporting the operational efficiency and growth of our services. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!



Why Work with ICare Group?


£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).
Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
Quarterly and Annual Carer Awards: Be recognised and rewarded for your commitment with our Carer Awards.
Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits.
Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.
Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
Comprehensive Training: Receive fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.
Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
Make a Real Difference: Your leadership will directly impact the quality of care provided, enhancing the lives of our clients.
Weekly or Fortnightly Pay and Pension: Enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.
Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply).




What You Will Do:


Support Management: Assist the Registered Care Manager with the day-to-day management and coordination of the branch to ensure it operates efficiently, profitably, and delivers the highest standard of domiciliary care.
Record Keeping and Reporting: Maintain accurate records, produce reports, and investigate complaints from service users and employees.
Recruitment and Staffing: Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas.
Business Development: Actively seek new business opportunities and support the commercial growth of the branch.
Operational Compliance: Stay informed about up-to-date operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies.
Emergency Duties: Undertake out-of-office duties as necessary, including providing emergency hands-on care, undertaking on-call duties, attending social events when required, and offering emergency telephone assistance to care staff.
Liaison and Coordination: Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large.
Additional Duties: Perform other duties as requested.




What We Are Looking For:


Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential.
NVQ/QCF Level 3 in Health and Social Care required. Level 5 in Health and Social Care is desirable or working towards.
Proven ability to effectively lead, delegate, and mentor staff.
Excellent communication skills and a compassionate, empathetic nature.
High level of organisational skills with the ability to produce staffing rotas and manage multiple responsibilities.
Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages.
A friendly, supportive demeanour with a genuine passion for assisting those in need.
Willingness to work collaboratively in a fast-paced environment and support your colleagues.
A valid driving license and access to a vehicle are required.
Hold or willing to obtain work related car insurance.
Willingness to undergo enhanced DBS clearance.




Ready to Make a Difference?

If you are passionate about leading a team and making a positive impact in the domiciliary care sector, apply now by visiting our careers page at careers.icaregroup.co.uk. Join us at ICare Group and help us make a difference in the lives of our clients!



Equal Opportunities:

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.

If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

Job Description

Please note as this post is part time, your salary will be pro rata to hours worked.

To provide a statutory Social Work Service in accordance with the provisions of relevant legislation and national and local guidelines.

To assume case management responsibilities specific to the Service, carrying out assessment of service users needs and risks, where necessary using accredited risk assessment tools. To follow Service procedures, delivering direct interventions to individuals and small groups as part of a programme of interventions. The role will also involve participating in structured consultation/supervision sessions as required, and representing the Social Work Service in multi-disciplinary forums. This will all be in accordance with the Council or hosted stakeholder’s arrangements, through a Service Level Agreement or Partnership agreement.

Additional Information

You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council.

Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised.

Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.

Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.

Clackmannanshire Council is a living wage accredited employer.

This post is considered Regulated Work with Children and / or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. You will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Clackmannanshire Council. Further guidance will follow in your conditional offer of employment on how to apply. Please note you will be required to pay for the cost of this application if your salary is over £38,000 per annum, which will be deducted from your first pay. Further information can be found here https://www.mygov.scot/apply-for-pvg

Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post.

Please note that if you are selected for interview you will be notified by e-mail.

Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - https://www.youtube.com/watch?v=LXaasgoGqmw

Proud member of the Disability Confident employer scheme