Total 2 Manager level Others job vacancies

Responsibilities:

Strategic Planning

• Develop and execute strategic plans to achieve the company’s goals and objectives in terms of profitability and operations excellence.
• Analyze market trends and adjust strategies accordingly.
• Prepare and present reports to the CEO/Owner on the company’s performance and strategic initiatives.

Business Development

• Identify and pursue new business opportunities to expand the company’s client base.
• Responsible for increasing the company’s profitability and loss and sales.
• Develop and implement marketing strategies to promote the company’s services.
• Negotiate contracts and agreements with clients and vendors.

Operational Management

• Ensure the Company’s business licensing and certifications are up to date and renewed timely.
• Oversee the day-to-day operations of the company, ensuring all cleaning services are delivered to the highest standard.
• Develop and implement operational policies and procedures to enhance efficiency and effectiveness.
• Monitor and manage the company’s budget, ensuring cost-effective operations.

Staff Management ·

• Conduct regular performance evaluations and provide coaching and professional development.
• Foster a positive and productive work environment.
• Overseeing all the office management such as Human Resource, Purchasing, Finance and Administrative.

Customer Relations

• Ensure high levels of customer satisfaction by maintaining excellent service quality.
• Address customer complaints and resolve issues promptly and effectively.
• Develop and maintain strong relationships with key clients.

Quality Control

• Establish and maintain quality control procedures to ensure all services meet the company’s standards.
• Conduct regular inspections and audits of cleaning services.
• Implement improvements based on feedback and performance data.

Health and Safety

• Ensure compliance with health and safety regulations.
• Develop and enforce safety protocols and procedures.
• Conduct regular safety training and drills for staff.

Requirements:

• Malaysian

• 8-10 years experience in similar industry (janitorial, facilities management)

• Diploma/Degree in Business Management, etc

• position requires travelling

• Language proficiency : English, Malay, Mandarin would be an added advantage

• Good leadership skill – to motivate staff to perform task effectively.

• Trained in ISO9001 Quality Management System would be added advantage

Perks & Benefits

• Employee equity

職責：

策略規劃

• 制定並執行策略計劃，以實現公司在獲利能力和卓越營運方面的目標。
• 分析市場趨勢並隨之調整策略。
• 準備並向執行長/所有者提交有關公司績效和策略計劃的報告。

業務發展

• 識別並尋求新的商機以擴大公司的客戶群。
• 負責增加公司的獲利能力、虧損和銷售額。
• 制定並實施行銷策略以推廣公司的服務。
• 與客戶和供應商談判合約和協議。

營運管理

• 確保公司的營業執照和認證是最新的並及時更新。
• 監督公司的日常運營，確保所有清潔服務達到最高標準。
• 制定並實施營運政策和程序，以提高效率和效力。
• 監控和管理公司的預算，確保經濟有效率的營運。

員工管理·

• 定期進行績效評估並提供指導和專業發展。
• 營造積極且有成效的工作環境。
• 監督所有辦公室管理，如人力資源、採購、財務和行政。

客戶關係

• 透過維持卓越的服務品質確保高水準的客戶滿意度。
• 及時有效地處理客戶投訴並解決問題。
• 與主要客戶建立並維持牢固的關係。

品質管制

• 建立並維護品質控管程序，確保所有服務符合公司標準。
• 對清潔服務進行定期檢查和審核。
• 根據回饋和績效數據實施改進。

健康與安全

• 確保遵守健康和安全法規。
• 制定並執行安全協議和程序。
• 定期對員工進行安全訓練和演練。

要求：

• 馬來西亞人

• 8-10年類似產業經驗（清潔、設施管理）

• 商業管理文憑/學位等

• 職位需出差

• 語言能力：英語、馬來語、華語將是額外的優勢

• 良好的領導能力－激勵員工有效執行任務。

• 接受ISO9001品質管理系統培訓將更具優勢

津貼和福利

• 員工股權