Total 3 Quality Assurance / Control job vacancies in SE1 9SG

Compliance Officer
City of London
£60,000 - £80,000 per annum
I am recruiting for a Compliance Officer for one of my well established Insurance clients in the city on a hybrid basis.
Duties include:
- Sanctions screening, referrals and performing checks, along with other financial crime activities
- Monitoring, thematic reviews, assurance
- Elements of advisory
- Conduct risk, consumer duty, complaints and customer outcomes
The candidate requirements:
- Strong Compliance experience, ideally generalist who has a scope of a variety of areas
- Insurance / Lloyds Insurance background
- FCA, PRA, Lloyds regulation knowledge #LI-PB1

We are seeking an experienced leader to join our Essentia Executive team and drive the Trust’s strategic ambitions in South East London. This pivotal role is responsible for providing leadership in delivering the Trust’s capital development plans, compliance and assurance functions, property investments, and space management strategy. As a key member of the executive team, the postholder will oversee the planning, design, and delivery of healthcare facilities to meet the clinical, research, and administrative needs of the Trust, ensuring projects are completed on time and within budget.

The postholder will develop and implement the Trust’s integrated property and space strategy, aiming to maximise property value, improve estate efficiency, and ensure long-term asset sustainability. Building strong relationships with clinical and operational leaders, stakeholders, landlords, and tenant organisations, the postholder will drive consistency, mitigate risks, and represent the Trust externally. Additionally, they will lead operational quality standards, fire safety compliance, and the implementation of the Trust’s Sustainability Strategy in partnership with other South East London Trusts. This role also involves delivering the annual technical assurance plan and maintaining a robust assurance framework to ensure compliance with all statutory obligations.

Strategy and Planning
Develop and implement asset management policies and estate strategies that align with the Trust’s goals. Provide strategic leadership in property and space management, collaborating with partners to deliver cost-effective services and optimise the Trust’s assets through effective oversight of holdings, acquisitions, and disposals.

Design and Capital Delivery
Establish design standards for new builds and refurbishments, ensuring alignment with Trust specifications and sustainability goals. Oversee efficient capital project delivery, focusing on stakeholder engagement and compliance, while managing logistics and dispute resolution.

Major Projects and Engineering Assurance
Present development proposals to stakeholders, aligning them with Trust objectives. Oversee contract procurement and quality management of engineering and facilities to ensure compliance and effective issue resolution.

Property and Financial Management
Develop a property strategy to optimise space and generate revenue. Manage project costs within financial targets and engage stakeholders to enhance the portfolio.

Leadership and Corporate Responsibilities
Provide leadership to promote an inclusive culture aligned with Trust values, developing team structures and career plans to drive performance. Represent Essentia and the Trust regionally and nationally, leading sustainability and transformation initiatives.

Working for your organisation

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

Our Trust values areWe are caring, ambitious and inclusive.

What We Offer

The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.

Interest free Season Ticket Loan
Long Term Service Awards
Subsidised on-site nurseries and childcare vouchers
A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
Ride to work scheme
Employee assistance programme
Free stop smoking service

Please refer to attached detailed job description and person specification for further information on the role.


This advert closes on Sunday 17 Nov 2024

Founded in 1967 as the Merton Family Housing Trust, we have since grown into an organisation with over 7,000 homes across nine south London boroughs. We are a provider of homes for rent (social and affordable), shared ownership, outright sale, and supported housing. We also have a small portfolio of commercial properties and garages.
As a social housing provider, Wandle has regulatory commitments to ensuring building safety, with specific duties discharged to teams. The Building Safety & Property Compliance Team are part of Asset Management and have specific responsibilities for:

Fire safety incl. fire risk assessments, fire door inspections and fire safety systems and/or equipment programmes
Building safety – incl. cladding, Building Safety Act and Fire Safety Act requirements
Water hygiene incl. water risk assessments and remedial works programmes
Asbestos incl. asbestos surveys, re-inspections and removals programmes
Fall arrest systems – programme of annual checks
Providing assurance to Wandle’s Executive Team and Board on building safety activities

The purpose of the role is to provide support for all aspects of the Building Safety & Property Compliance Team’s and the wider Asset Management building safety management and compliance functions.
In this role, you will be responsible for providing support to help ensure Wandle’s compliance programmes run smoothly, and residents are consulted, engaged, and communicated with on building safety activities. Support includes administrative functions for contract meetings, dealing with payments, raising actions on Wandle’s CRM system, and providing a data handling function in relation to asset management & compliance systems. This role also requires the management of key areas of support functions such as managing inboxes, dealing with internal and external queries, updating intranet and internet sites as well as taking the lead in the use of asset management and compliance systems.
To be successful in this role, you will have a background in supporting building safety-based servicing and compliance programmes. You will also be confident and experienced in managing data, dealing with customers, colleagues and contractors, and have the IT skills to update Wandle systems such as internet sites and asset management & compliance systems.

A day in the life:
You will:

Co-ordinate work associated with building safety compliance activities, including annual and periodic inspection and servicing programmes. This includes resident engagement where required.
Liaise with staff across departments to provide support where there are issues of no-access to properties. Co-ordinate ‘no access’ legal activities in Asset Management by tracking cases for the No Access Panel to ensure progressed in a consistent and effective manner. This includes maintaining evidence of no-access attempts from staff and contractors.
Contact customers, contractors and internal staff with regards to queries relating to servicing programmes.
Contact Managing Agents to get building safety information such as fire risk assessments on properties where Wandle do not directly manage the properties.
Manage team inboxes, general enquiries and CRM workflows from internal and external customers and contractors.
Manage Wandle websites for specific sites to keep residents informed of ongoing work by monitoring to keep updated, liaising with the web developers with updates and working with Building Safety and Asset Management Team members to provide updated information.
Carry out resident engagement activities such as consulting with residents and providing building safety information to residents in a variety of formats. This includes managing building safety content for Wandle’s customer portal. including mailouts to residents in the applicable blocks. Support any necessary customer consultation activity by helping to ensure that customers and other stakeholders are aware of plans and proposals.
Extract and manipulate compliance data from compliance systems for report requests, following up with team members to check the accuracy of the data to help ensure reliable compliance data is provided.
Support the Building Safety & Property Compliance Team to maintain and keep up to date servicing records, working with the compliance and data officers to ensure up to date records on corporate systems.
Maintain accurate compliance data on relevant systems. File certification in an orderly and logical manner so to allow its rapid retrieval in shared folders and on compliance/asset systems.


What you will need to have:

Educated to a minimum of GCSE, or equivalent standard, with specific emphasis on the ability to demonstrate effective communication and accurate literacy and numeracy
Social Housing experience (Desirable)
Experience in building safety / compliance activities (Desirable)
Knowledge of relevant social housing / building safety legislation (Desirable)
Excellent customer service skills
Excellent written and oral communication skills
Effective workload management, working to deadlines
Excellent communication/interpersonal skills with people at all levels
Ability to build and maintain business relationships
Computer literate (Word, Excel, PowerPoint)
Experience using CRM systems (such as Dynamics)


What next?
If you want to be part of a winning team that takes pride in delivering a positive experience to our customers and believe you have the skills and experience to be successful in this role, we would love to hear from you.
Please apply with your CV and supporting statement on no more than two sides of A4 ensuring you address the ‘What you will need to have” section set out in the role profile by 11 November 2024. Please also note that ahead of the interviews you will be asked to undertake a number of online tests/assessments. Interviews will be held face to face in Wandle’s office in the week commencing 18 November 2024.