Total 5 job vacancies by GUARDWARE AUSTRALIA TRADING PTY LTD

GuardWare is a young, sovereign, disruptive cyber software company based in Sydney Australia

As the Channels Manager you will report to the General Manager Business Development.

This role is full time

Duties include:

The Channel Manager is a professional responsible for managing channels or relationships between a company and others in its supply chain. This includes identifying new channels, setting channel sales targets and monitoring channel performance. It also may include involvement in sales product demonstrations. Being successful as a Channel Manager requires a unique combination of skills and competencies to effectively manage partnerships and push for growth. This role's duties include:

Identify and cultivate new channels
Manage channel relationships
Monitor channel performance
Coordinate with marketing teams. In fact the Channel Manager will often find themselves working alongside individuals from different departments and organisations. Therefore, a high level of cross-functional collaboration is required, understanding how to efficiently cooperate and aligning various teams towards a unified goal.

You will have demonstrably strong relationship-building skills. You will demonstrate the ability to see the big picture, anticipate industry trends and plan efficiently for the betterment of the organisation. A strategic mindset enables Channel Managers to align partner goals with company objectives, foresee potential challenges and develop appropriate solutions.

An analytical mindset is vital for a channel manager role.

Similar roles include Key Account Manager.

Salary includes base salary, superannuation and potentially bonus subject to KPIs

Apply to recruitment@guardware.com.au or via this website

GuardWare is a young, sovereign, disruptive cyber software company based in Sydney Australia

As the Support Coordinator you will report to the Infrastructure Manager with lines of reporting to the CTO.

This role is full time

Duties include:

Thew Support Coordinator is responsible for providing and coordinating a broad range of technical support services; and may also evaluate the overall support program reporting issues to the Infrastructure Manager and CTO.

The Support Coordinator arranges and participates in tasks within configuration, installation, and maintenance or upgrade of GuardWare software products . software programs and assist with, demonstrations, upgrades and integrations. They help with security issues and recommend privacy safeguards. The Support Coordinator provides first line repair and troubleshooting support, which may be performed remotely using a virtual tech support platform. They may also provide assessments of the IT processes and make recommendations for improvements. This includes:

Coordinate and operate the help desk function
Responsible for serving as the help desk for our client, providing IT support and technical / desktop support for their team.
Provide details of level 2 and 3 support requirements to the CTO.
Answer support phones and take appropriate action to resolve client issues.
With the Infrastructure Manager coordinate maintaining various network projects with our client base.
Provide or coordinate IT support and troubleshoot networks, systems, and applications issues.
Provide technical guidance, advice, and training to system users.
Build and maintain positive, constructive partnering relationships with the client community.
Serve as the administrator of all point of sale systems, their functions, and any ancillary systems, including training, reporting, documenting, and enabling user access.
Perform IT production support for assigned area(s) according to documented processes.
Provide operational status and statistics regarding technology hardware and solutions to regional director in support of the monthly operations review.
Install, maintain, and upgrade workstation and peripheral hardware and software.
Coordinate computer support activities with multiple user departments and internal teams, as well as third party vendors.
Manage and coordinate managed service and solution providers for the successful delivery of technology services in support of our operating business needs.
Log all customer interactions, filling out detailed information in tickets and document resolutions.
Responsible for the timely and thorough completion of customer help requests by taking ownership and seeing each task through to the customers satisfaction.
Update desktop software/applications. maintain documentation on installed applications.
Setup and maintain user accounts within an enterprise environment.

The Support Coordinator would typically hold:

Bachelor's Degree in computer science, IT, or information systems, or equivalent experience.
Advanced understanding of Operating systems.
Strong computing skills.
natural problem-solving skills and be a critical thinker.
Fluency in a variety of programming languages, software, and systems.
Collaboration skills and experience with performing exercises such as onboarding.
Demonstrable leadership and computer literacy skills.

As our Support Coordinator, you will be responsible for making the right choices when it comes to support activities to prioritise and ensure ICT operations.

Salary includes base salary, superannuation and potentially bonus subject to KPIs

Apply to recruitment@guardware.com.au or via this website

GuardWare is a young, sovereign, disruptive cyber software company based in Sydney Australia

As the Infrastructure Manager you will report to the CEO with lines of reporting to the CTO.

This role is full time

Duties include:

Strategic planning The infrastructure manager is responsible for establishing the strategic direction for the organization's IT infrastructure. ...
Network management Managing the organization’s network infrastructure is a critical part of the job. This includes managing hardware, software, servers, storage, databases, networks, and security systems. The primary goal of our infrastructure manager is to ensure that the IT infrastructure meets the needs of the organization, is secure and dependable. This includes:

Server management ...
Configuration management ...
Incident management ...
Change management ...
Data Center management ...
Backup and recovery ...

As our IT Infrastructure Manager, you will be responsible for making the right choices when it comes to purchasing and deploying hardware and software. You will need to have detailed knowledge of different technologies, and be able to match requirements with available options.

Salary includes base salary, superannuation and potentially bonus subject to KPIs

Apply to recruitment@guardware.com.au or via this website

GuardWare is a young, sovereign, disruptive cyber software company based in Sydney Australia

As the General Manager of Business Development and Sales at GuardWare, you will be a strategic leader responsible for driving revenue growth, expanding market share, and building lasting relationships with clients and partners. This position requires a seasoned professional with a proven track record in business development and sales management, who can provide vision, direction, and effective execution to achieve ambitious business goals. This is a hands on role to establish a Sales and Marketing process and team, not for one who expects it all established.

This role is full time with workload and hours normally expected of a General Manager for which competitive salary and conditions apply. Duties include:
1. Develop and implement the sales and marketing strategy and plan
2. Drive dIrect and channel sales with middle managers or coordinators
3. Establish strategic channel partnerships
4. Conduct thorough market analysis
5. Coordinate customer relationship management
6. Lead, inspire, and mentor the sales team to meet and exceed sales targets.
7. Identify and evaluate new market opportunities, partnerships, and avenues for revenue generation.
8. Recruit, train, and develop a high-performing business development and sales team.
9. Provide coaching, feedback, and professional development opportunities to enhance team performance.
10. Develop and manage budgets for business development and sales activities.
11. Monitor financial performance, analyse variances, and make data-driven decisions to achieve revenue targets.

Salary includes base salary, superannuation, , bonus and share option incentive based on KPIs.

Apply to recruitment@guardware.com.au or via this website

GuardWare is a young, sovereign, disruptive cyber software company based in Sydney Australia

As a Sales Representative reporting to the General Manager of Business Development and Sales at GuardWare, you will be a fundamental part of the GuardWare Team

This role is full time with workload and hours are in accordance with Fair Work requirements.

Your work requirements will include:

Some of your duties and responsibilities will include:

Work with existing clients to upsell and add on-sell products.
Have clearly defined leads provided.
Contact leads and host sales presentations over video.
Respond effectively to client requests.
Work with the team to prepare proposals and quotes.
Achieve monthly sales targets and KPIs.
Meet with clients to understand their evolving needs.
Support existing and potential clients.
Most of your sales demonstrations will be done via video, so experience in presenting online will be a big help.

We are looking for the following skills:

Experience selling software or apps is required.
Understanding the cyber software or similar regulated industry would also be an asset but not a must.
B2B Sales Experience.
Experience presenting and selling over video or face to face.
Negotiation and strong communication skills.
Ability to qualify customers.
Ability to prioritise, manage time and organise tasks.
Have a positive and collaborative attitude.
Experience working with a market CRM.

Salary includes base salary, superannuation and commission based on KPIs.

Apply to recruitment@guardware.com.au or via this website