Total 37 job vacancies by Hai Leck Engineering (private) Limited

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise.

Working Location: Kallang, Central Region

Job Description:

• Conduct training for new staff on product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

We are looking for a Facilities Executive to assist the Dormitory/Estate Manager.

Job Description

• Planning and implementing the standardized process for management of the property and facilities maintenance and repairs
• Assist in developing property maintenance procedures
• Prepare, review and manage annual budget requirements for maintenance and capital replacement works
• Maintain and update property list, maintenance checklist
• Overseeing the compliance with all relevant requirements set by the agencies
• Available on call to handle, manage the potential emergencies at all locations at any hour
• Process and maintain leasing agreements including executing rent payments and agreements between landlords and tenants
• Plan and conduct regular preventive inspections for all buildings and facilities
• Planning and conducting corrective maintenance, repair for all buildings and facilities
• Ensure building maintenance works are carried out according to schedule
• Report any deviation against compliance with all building and regulatory regulations
• Oversee daily estate maintenance operations to ensure technical staff and contractors perform according to requirements

Job Requirements

• Diploma in Facilities Management, Estate Management, Building or relevant related fields
• At least 1 year of relevant experience in Facilities Management
• IT proficiency & data management skills

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!

We are looking for an HR Executive to oversee key HR functions, from recruitment and onboarding to work pass management and daily administration, ensuring smooth and efficient operations.

Working Location: Kallang, Central Region

Job descriptions:

• Handle the full end-to-end-recruitment process inclusive of onboarding and off-boarding (e.g. job posting, coordinate for interviews, preparation of offer letters, new hirers onboarding orientation, exit clearance)
• Assist in the application, renewal and cancellation of work passes using MOM Portal
• Checking of agencies timesheets and invoices
• Prepare recruitment reports for HOD
• Submission of quarterly manpower survey from Ministry of Manpower (MOM)
• Handling and managing confidential documents and maintenance of p-files
• Handle day-to-day HR administrative work such as timely update of employees’ data in Timesoft system, preparation of letters such as acceptance of resignation, termination, promotion and more, keep track of locker keys given to employees, prepare name cards for Managers and more
• Assist in employee engagement activities
• Payroll experience will be added advantage
• Any other ad-hoc duties as assigned by HOD

Job requirements:

• Minimum Diploma in Human Resource or relevant fields
• At least 2 years of payroll experience (Timesoft experience will be an added advantage)
• At least 2 years of full HR spectrum will be an added advantage
• Able to work independently in a fast-paced environment

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise.

Working Location: Kallang, Central Region

Job Description:

• Conduct training for new staff on product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

We are looking for a HR Assistant to join our team. This position will be reporting to the Head of HR.

Job Responsibilities

• Handle the full end-to-end-recruitment process inclusive of onboarding and off-boarding (e.g., Job Posting, Coordinate for interviews, preparation of offer letters, new hirers onboarding orientation, Exit clearance/interviews etc.)
• Assist in the application, renewal and cancellation of work passes using MOM Portal
• Submission of quarterly manpower survey from Ministry of Manpower (MOM)
• Handling and managing confidential documents and maintenance of p-files
• Attending to employees enquires on HR related matters
• Handle day-to-day HR administrative work, e.g. timely update of employees’ leave applications, insurance claims, etc.
• Candidates with payroll experiences preferred (good with figures).
• Assist in organizing company events and functions.

Job Requirements

• Possess at least a Diploma and with minimum 2 years of HR related experience
• Analytical, meticulous with strong hands-on experience of Singapore Labor Legislation
• Good interpersonal and communication skills
• Knowledge of Singapore labour laws

Working hours: Monday – Friday : 0815am – 1800pm
Work Location: HH@Kallang, 56 Kallang Pudding Road 349328

To apply, please email us at recruit@haileck.com

Job Responsibilities

• Provide administrative support to the department
• Keep proper documentation & filing system
• Process billing
• General administrative duties
• Minutes recorder

Job Requirements

• Min secondary education
• Able to work independently
• Knowledge of Microsoft Words and Excel application

Other Information

• 5 days’ work week

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise.

Working Location: Kallang, Central Region

Job Description:

• Conduct training for new staff on product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Agent. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Working Location: Kallang, Central Region

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Having prior experience in managing government projects would be an advantage
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at recruit@haileck.com

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at recruit@haileck.com

Job Description

To conduct security duties at patrol, escort duties, static duties and other assignment as required. To ensure the safety and security for all personnel and premises.

Roles and Responsibility

• To perform 12hrs shift duties at any deployed sites
• To perform safe entry for staffs, workers, visitors and contractors
• To safe guard the premises through surveillance and patrols
• Identify and report unusual or suspicious movements in occurrence
• Perform access control duties at the check-point
• To monitor CCTV surveillance when required
• To update and report any fire alarm activation

Qualifications and Education Requirements

• ‘N’ Level or ‘O’ Level
• Valid PLRD license with RTT attained
• 1 year working experience

Preferred Skills

• Able to speak and write English
• Knowledge of Fire drills
• Team player

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!

Job Responsibilities

• Provide administrative support to the department
• Keep proper documentation & filing system
• Process billing
• General administrative duties

Job Requirements

• Min secondary education
• Able to work independently
• Knowledge of Microsoft Words and Excel application

Other Information

• 5 days’ work week

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!

Job Description

To conduct security duties at patrol, escort duties, static duties and other assignment as required. To ensure the safety and security for all personnel and premises.

Roles and Responsibility

• To perform 12hrs shift duties at any deployed sites
• To perform safe entry for staffs, workers, visitors and contractors
• To safe guard the premises through surveillance and patrols
• Identify and report unusual or suspicious movements in occurrence
• Perform access control duties at the check-point
• To monitor CCTV surveillance when required
• To update and report any fire alarm activation

Qualifications and Education Requirements

• ‘N’ Level or ‘O’ Level
• Valid PLRD license with RTT attained
• 1 year working experience

Preferred Skills

• Able to speak and write English
• Knowledge of Fire drills
• Team player

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!

Job Description
• Oversee fabrication processes and supervise employees.
• Responsible for the day to day, safe and efficient running of the workshop.
• Responsible for budgets for the purchase of materials, fixings, and fastenings and machine tools to ensure smooth progression of projects through the workshop.
• Coordinating schedules, monitoring production output & lead time, maintaining other production standards and ensuring quality control.
• Identify and initiative procedures to improve operation methods, product quality and production deliveries, including product innovations and improvement.
• Monitor, analyze and arrange manpower overtime base on production plan.
• Recruiting operation staff-including operators and foreign worker
• Responsible for safe work environment and safety procedure adherence.
• Possess strong analytical thinking skills to troubleshoot and resolve technical issues independently.
• Any other ad hoc duties assigned

Job Requirements
• Candidate must possess at least a Diploma, Professional Degree, Engineering(Mechanical) or equivalent
• Strong communicator with good problem solving and people management skills
• Independent, committed and responsible
• Preferably able to start work within short notice

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!

We are looking for a Facilities Assistant to assist the Dormitory/Estate Manager.

Job Description

• Planning and implementing the standardized process for management of the property and facilities maintenance and repairs
• Assist in developing property maintenance procedures
• Prepare, review and manage annual budget requirements for maintenance and capital replacement works
• Maintain and update property list, maintenance checklist
• Overseeing the compliance with all relevant requirements set by the agencies
• Available on call to handle, manage the potential emergencies at all locations at any hour
• Process and maintain leasing agreements including executing rent payments and agreements between landlords and tenants
• Plan and conduct regular preventive inspections for all buildings and facilities
• Planning and conducting corrective maintenance, repair for all buildings and facilities
• Ensure building maintenance works are carried out according to schedule
• Report any deviation against compliance with all building and regulatory regulations
• Oversee daily estate maintenance operations to ensure technical staff and contractors perform according to requirements

Job Requirements

• Diploma in Facilities Management, Estate Management, Building or relevant related fields
• At least 1 year of relevant experience in Facilities Management
• IT proficiency & data management skills

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!

Job Responsibilities

• Deliver equipments /materials
• Fetch and send employees/workers
• Dispatch duties
• Other ad hoc duties as required

Job Requirements

• Possess at least 1 year of relevant working experience
• Class 3 / 4 driving license
• Positive attitude and able to work in fast paced working environment
• Able to communicate in basic English
• Able to handle heavy weight items / equipments

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at recruit@haileck.com now!