Total 13 job vacancies by Hope House Children's Hospices

Are you looking for your next opportunity as a Temporary Nurse (Maternity cover)? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life.

Hope House Children’s Hospices have an opportunity for a Temporary Nurse to join our team based in Conwy. You will join us on a full-time or part-time, temporary Maternity cover basis. In return, our Nurse will receive a competitive salary of:

Nurse £29,697 – £44,085 per annum, full time equivalent, (Dependant on experience)

Hope House Children’s Hospices is a charity that gives every local child with life threatening condition and their family access to professional care and improves their quality of life from the point of diagnosis. It is a special place to work. Our hospices are bright, sunny, child-centred buildings set in spacious grounds, with sensory rooms and a hydrotherapy pool. We support more than 750 local families who are either caring for a terminally ill child, or whose child has died. Children and families are the reason we are here and we all have one thing in common, a shared dedication to providing the best care for our children and their families who use our specialist services.

Our caring staff are an integral part of the care we provide at our hospices, we have a friendly and inclusive culture and you will be joining one of the most respected local charities and become part of an incredible team, who will help us deliver our mission and ensure that no one faces the death of a child alone.

About the Nurse role:

Hope House & Ty Gobaith Children’s Hospice has an exciting opportunity for a registered Nurse (Children’s Nurses or Adult Nurses (RN) with paediatric experience) to join our care team to provide excellent specialist palliative and end of life care to children and young people.

Whether you are an experienced nurse looking for a new challenge, or a newly qualified nurse with a passion for palliative care, we are committed to the development of our employees and will offer you a comprehensive training package. You will continue to develop your knowledge and clinical skills enabling you to deliver the highest standards of care which supports our values and ethos that no one should suffer the death of a child alone. Whilst maintaining and enhancing your skills, you will have the opportunity and time to build meaningful relationships with children and their families, which make these incredibly fulfilling roles.

As a valued member of our team, you will be providing care to children and young people who have been diagnosed with life limiting illnesses, examples include cancer, cystic fibrosis, Batten Disease, Muscular Dystrophy and cerebral palsy. You will have the compassion and communication skills to put the needs of the child and their family at the heart of everything you do, so that we are able to provide the right care and support for them, when they need us most.

What we are looking for a Nurse who:


Demonstrates an understanding of the needs of children and young people with life-limiting conditions and children’s palliative care
Has excellent communication skills
Sets high standards of care and is a good role model


What we offer:

In return for your commitment, we offer a great reward package, which includes


generous annual leave entitlement of 34 days per annum for a full-time role.
NHS pension and organisational pension scheme
staff rewards programme
great development opportunities with protected time to complete training


We would love to hear from you if you have a positive approach to your work and share our values of providing fair and equitable access to our services for the children, young people and families of North Wales. This is a worthwhile challenge and a varied job in which your success will make a real difference, click apply today.

If you would like an informal discussion about our Nurse opportunity, please contact our Head of Care, Angharad Davies on 01492 651900, or alternatively call our HR Team on 01691 679679 or email jobs@hopehouse.org.uk

Closing date: 8th December 2024

Interview date: To be confirmed

The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).

Hope House Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.

Proud member of the Disability Confident employer scheme

Are you looking for your next opportunity as a Digital Fundraising and Communication’ Officer? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life.

Hope House Children’s Hospices have an exciting new opportunity for a Digital Fundraising and Communications Officer to join our team. You will join us on a full-time, permanent basis, with hybrid working arrangements. In return, you will receive a competitive rate of £27,603 - £34,439 per annum.

Hope House Children’s Hospices is here to help every child with a life-threatening condition in our area to live their best lives by giving them and their family access to professional care and improving their quality of life, and raising the money we need to do this.

About the Digital Fundraising and Communications Officer role

As our first Digital Fundraising and Communications Officer you will use your expert knowledge and proven experience to drive our digital platforms, social media channels, SMS, and paid-for digital marketing campaigns to the next level.

You’ll be passionate about Hope House Children’s Hospices’ purpose to help every child with a life-threatening condition to live their best life by spreading awareness of our services, and supporting income generation by gaining more online donations, gifts in wills referrals, Lottery and event sign ups, as well as promoting our charity shops.

You will get a real buzz from communicating across digital platforms and social media, have a creative eye, and be happy working with colleagues from all areas of the charity.

You’ll be organised, unflappable and excellent at prioritising, and be full of ideas while remaining receptive to other opinions and feedback.

You’ll understand the need to be empathetic towards the children, families, volunteers and donors, and be happy to travel around the region to visit our hospices, fundraising offices, shops, volunteers, events and families.

We are looking for Digital Fundraising and Communications Officer who:


Has the energy and drive to identify, capture and place fresh and engaging content that will engage and inspire new and existing audiences across our digital and social media platforms to support Hope House Children’s Hospices.
Has knowledge and proven expertise in digital and social media marketing to optimise our digital performance and quantifiable results across all platforms, existing and new.
Understands that we are passionate about helping children to live their best lives. This is more than a job – it is a position of privilege and an opportunity to use your skills to benefit children and families.


What we offer:

In return for your commitment, we offer a great reward package, which includes


generous annual leave entitlement of 34 days per annum
organisational pension scheme
staff rewards programme
flexible working arrangements
great development opportunities.
supportive culture
pleasant working environment
subsidised meals


Closing date: 22nd November 2024

Interview date: To be confirmed

If you think you have what it takes to be our Digital Fundraising and Communications Officer then please click ‘apply’ now! We are welcoming informal discussions with our Communications Manager, Nathan Rowden, contact us on 07341 571601. We’d love to hear from you!

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Are you looking for your next opportunity as an Area Fundraiser Then look no further, come and join us at Hope House by playing a vital role in achieving ‘Our Purpose’ to ensure that every local child with a life-threatening condition has access to professional care, which improves the quality of their life from the point of diagnosis

This is a hybrid role with a base of Chester or Conwy depending on your location. You will be working with the community of North Wales. You will join us on a full-time, permanent basis, (although part-time working of 30 hours will be considered).

Our Area Fundraiser will receive a competitive salary of £26,930 - £33,599 per annum (depending on experience). In addition, a Car Allowance of £4,920 per annum.

Hope House and Ty Gobaith’s ‘mission’ is to help every child with a life-threatening condition to live their best life. Join us as an Area Fundraiser and work with the local community to raise money, reach every local child and provide professional care and support.

About the Area Fundraiser role:

Reporting to the Fundraising Team Leader, the Area Fundraiser is the link between the Hospices and the local community it serves as well as being the face of the charity.


You will strive to offer the best experience to our supporters.
You will be responsible for event management.
You will have financial targets set within an agreed expenditure budget.
You will undertake analytical work to evaluate success of appeals, events and promotions. These will be delivered through a range of channels, including digital and virtual campaigns, across a variety of fundraising programmes.


As a member of the fundraising team, the Area Fundraiser will also work closely with the engagement, lottery, communications and donations teams to maximise income generation opportunities.

Area Fundraiser Responsibilities


Proactively raise income from the local community including individuals, friends’ groups, corporates, community groups and schools.
Initiate and develop innovative fundraising initiatives and events which capture the imagination of our supporters, adding diversity to community, corporate and individual fundraising.
Engaging with and establishing new and existing relationships within the local community to encourage ongoing support and funds and increase supporter retention.
Sharing the incredible stories from our brave children and families.
The ability to communicate in Welsh would be highly desirable but not essential.


What we offer:


generous annual leave entitlement of 34 days per year FTE
NHS pension scheme or organisational pension
Eligible for Blue light card for high street discounts
Cycle to work scheme
Medicash health care cash plan
Staff counselling, wellbeing programme, Employee Assistance Program
Subsidised meals at Hospice
Flexible working arrangements
Great development opportunities


Closing date: 10th October 2024 we have the right to close this advert early, if required.

Interview date: 14th October 2024

If you have what it takes to be our Area Fundraiser then please click ‘apply’ now! Your application should include your motivations for applying, detailing what makes you the ideal candidate for the role and how your skills and experience meet the role requirements detailed in the role profile.





We are welcoming informal discussions with our Fundraising Team Leader, Andy Everley, please contact Andy on 07816 231457. We would love to hear from you!





Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Are you looking for a temporary opportunity in a retail role?

Then look no further, come and join us as Hope House by playing a vital role in achieving ‘Our Purpose’ to ensure that every child with a life-threatening condition has access to professional care, which improves the quality of their life from the point of diagnosis.

We have an opportunity for a Temporary Mobile Sales Assistant to join our retail team. We have 15 shops across Shropshire, Cheshire, North Wales and Powys and most of our shops need extra support at different times from our Mobile Sales Assistants.

This is a temporary contract of 16 weeks, working full-time 37.5 hours per week (to be worked 5 out of 7 days to include weekend working) we offer flexible working to have a real work life balance.

We offer a competitive salary of £22,308 - £23,327 per annum (dependant on experience plus benefits.)

Key Responsibilities

As a Temporary Mobile Sales Assistant you will provide shop support and cover to our retail shops across the area reporting to the Area Manager.


You will provide excellent customer service to our valued customers and donors
You will enhance the profile of Hope House Tŷ Gobaith
You will assist with business continuity throughout the retail shops.
You will prepare stock for sale and enjoy creating attractive sales floor displays
You may be required to be a key holder and supervise volunteers in the absence of the shop management team
You may be required to act as the appointed person for emergency situations in the absence of the Manager or Assistant Manager


Essential requirements


Hold a current UK driving licence
Have access to a suitable vehicle for travel to all shops
What we are looking for in a Temporary Mobile Sales Assistant:
Self-motivated using initiative to achieve goals;
Able to work in a team with the ability to get on with people;
Excellent customer service skills;
Well organised and willing to ‘muck in’ and do whatever is required to ensure the shop functions efficiently and effectively;
Ability to communicate effectively both verbally and in writing;
Ability to follow cash handling, recording and banking procedures.


What we offer:

In return for your commitment, we offer a great reward package, which includes:


Generous annual leave entitlement, starting at 34 days per annum with service increments
Organisational pension scheme
Blue Light Card and Staff rewards programme
Cycle to Work Scheme
Wellbeing services which includes staff counselling
Flexible working arrangements
Great development opportunities


If you think you have what it takes to be our Temporary Mobile Sales Assistant then please click ‘apply’ now!

The successful applicant will be subject to a check by the Disclosure & Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Temporary Mobile Sales Assistant to join our team

covering the Cheshire & North Wales area.



You will join us on a temporary 16-week, full-time 37.5 hours per week (working 5 out of 7 days to include weekend

working) with a potential to be extended. In return, our Temporary Mobile Sales Assistant will receive a competitive

rate of £22,308 - £23,327 per annum (dependant on experience)



Here at Hope House Children’s Hospices we are on an exciting journey to increase our annual contribution from our

retail business by £300,000 to £1,000,000 a year by 2025, enabling us to reach every child and family who need us

and to ensure that nobody faces the death of a child alone.



About the Temporary Mobile Sales Assistant role:

As a Temporary Mobile Sales Assistant you will provide shop support and cover to our retail shops across the area,

including Chester, Nantwich, Wrexham, Mold, Denbigh, Flint, Llandudno & Bangor.



Reporting to the Area Manager you will provide excellent customer service to enhance the profile of the

organisation. You will provide excellent customer service to our valued customers and donors; you will prepare

stock for sale and enjoy creating attractive sales floor displays. Your role will include occasionally being a key holder

and supervising volunteers in the absence of the shop management staff.



It is an essential requirement of this role that you have access to a suitable vehicle for work and hold a current UK

driving licence



What we are looking for a Temporary Mobile Sales Assistant who:

• Self-motivated using initiative to achieve goals;

• Able to work in a team with the ability to get on with people;

• Excellent customer service skills;

• Well organised and willing to ‘muck in’ and do whatever is required to ensure the shop functions efficiently

and effectively;

• Ability to communicate effectively both verbally and in writing;

• Numerate with the ability to follow cash handling, recording and banking procedures.



What we offer:

In return for your commitment, we offer a great reward package, which includes:

• Generous annual leave entitlement, starting at 34 days per annum with service increments

• Organisational pension scheme

• Blue Light Card and Staff rewards programme

• Cycle to Work Scheme

• Wellbeing services which includes staff counselling

• Flexible working arrangements

• Great development opportunities



Closing date: 8th July 2024



If you think you have what it takes to be our Temporary Mobile Sales Assistant then please click ‘apply’ now! We are welcoming informal discussions with our Retail Operations and Trading Manager, Lindy Welch contact us on 07837 131352. We would love to hear from you!

The successful applicant will be subject to an enhanced disclosure from the Disclosure & Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Temporary Mobile Sales Assistant to join our team covering the Shropshire and Powys area.

You will join us on a Temporary 16-week, full-time 37.5 hours per week (working 5 out of 7 days to include weekend working) with a potential to be extended. In return, our Temporary Mobile Sales Assistant will receive a competitive rate of £22,308 - £23,327 per annum (dependant on experience).

Here at Hope House Children’s Hospices we are on an exciting journey to increase our annual contribution from our retail business by £300,000 to £1,000,000 a year by 2025, enabling us to reach every child and family who need us and to ensure that nobody faces the death of a child alone.

About the Mobile Sales Assistant role:

As a Temporary Mobile Sales Assistant you will provide shop support and cover to our retail shops across the area, including Welshpool, Oswestry, Shrewsbury, Church Stretton, Ludlow & Bridgnorth.

Reporting to the Area Manager you will provide excellent customer service to enhance the profile of the organisation. You will provide excellent customer service to our valued customers and donors; you will prepare stock for sale and enjoy creating attractive sales floor displays. Your role will include occasionally being a key holder and supervising volunteers in the absence of the shop management staff.

It is an essential requirement of this role that you have access to a suitable vehicle for work and hold a current UK driving licence

What we are looking for a Mobile Sales Assistant who:


Self-motivated using initiative to achieve goals;
Able to work in a team with the ability to get on with people;
Excellent customer service skills;
Well organised and willing to ‘muck in’ and do whatever is required to ensure the shop functions efficiently and effectively;
Ability to communicate effectively both verbally and in writing;
Numerate with the ability to follow cash handling, recording and banking procedures.


What we offer:

In return for your commitment, we offer a great reward package, which includes:


Generous annual leave entitlement, starting at 34 days per annum with service increments
Organisational pension scheme
Blue Light Card and Staff rewards programme
Cycle to Work Scheme
Wellbeing services which includes staff counselling
Flexible working arrangements
Great development opportunities


Closing date: 8th July 2024

If you think you have what it takes to be our Mobile Sales Assistant then please click ‘apply’ now! We are welcoming informal discussions with our Area Manager, Mike Gill contact us on 07800 586253. We would love to hear from you!

The successful applicant will be subject to an enhanced disclosure from the Disclosure & Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for an Area Fundraiser to join our Fundraising Team; the role will be on a hybrid basis with a mix of predominantly working in the community of North Wales, working from home and regular travel to the office in Conwy. You will join us on a full-time, permanent basis, (although part-time working of 30 hours will be considered). In return, our Area Fundraiser will receive a competitive salary of £26,930 - £33,599 per annum (depending on experience). In addition, Car Allowance of £4,920 per annum.

Hope House and Ty Gobaith believe that no one should face the death of a child alone. Join us as an Area Fundraiser and work with the local community to ensure that we are there to support every local child and family who needs us.

About the Area Fundraiser role:

Reporting to the Fundraising Team Leader, the Fundraiser is the link between the Hospices and the local community it serves as well as being the face of the charity. As an Area Fundraiser, you will strive to offer the best experience to our supporters. You will be responsible for event management as well as financial targets set within an agreed expenditure budget, undertaking analytical work to evaluate success of appeals, events and promotions. These will be delivered through a range of channels, including digital and virtual campaigns, across a variety of fundraising programmes.

As a member of the fundraising team, the Fundraiser will also work closely with the engagement, lottery, communications and donations teams to maximise income generation opportunities.

We are looking for an Area Fundraiser who:


Proactively raising income from the local community including individuals, friends groups, corporates, community groups and schools.
Initiating and developing innovative fundraising initiatives and events which capture the imagination of our supporters, adding diversity to community, corporate and individual fundraising.
Engaging with and establishing new and existing relationships within the local community to encourage ongoing support and funds and increase supporter retention.
Sharing the incredible stories from our brave children and families.
The ability to communicate in Welsh would be highly desirable.


What we offer:

In return for your commitment, we offer a great reward package, which includes


generous annual leave entitlement of 34 days per year
NHS pension scheme or organisational pension
Blue light retail discounts
Cycle to work scheme
Medicash health care cash plan
MyHealth Assured wellbeing support
Flexible working arrangements
Great development opportunities


Closing date: 15th July 2024 - we have the right to close this advert early, if required.

Interview date: 25th July 2024

If you have what it takes to be our Area Fundraiser then please click ‘apply’ now! Your application should include your motivations for applying, detailing what makes you the ideal candidate for the role and how your skills and experience meet the role requirements detailed in the role profile.





We are welcoming informal discussions with our Fundraising Team Leader, Andy Everley, please contact Andy at andy.everley@hopehouse.org.uk. We would love to hear from you!





Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Retail Area Manager to join our team covering North Wales and Cheshire. You will join us on a full-time, permanent basis. In return, our Retail Area Manager will receive a competitive rate of £29,697- £35,301 per annum.

Hope House Children’s Hospices are here to make sure that no one faces the death of their child alone. We support more than 750 local families who are either caring for a terminally ill child, or whose child has died. Working at Hope House Children’s Hospices is more than just a job, you will join one of the most respected local charities and be part of an incredible team who are motivated to deliver our mission and ensure that support is available for every child and family who needs us across Shropshire, Cheshire, North and Mid Wales.

About the Retail Area Manager role:

This is an exciting time of growth for the charity’s retail business. As Area Manager you will play a vital role in delivering our Retail Strategy, taking accountability for all aspects of performance in your area, including turnover, profitability, people, customer service, promotion, logistics, and standards. You will enable and value relationships with our customers and donors, providing an excellent experience that best represents the charity.

What we are looking for a Retail Area Manager who:


has a proven track record of success in retail across multiple sites;
is an inspiring leader who develops your teams to deliver long term success;
is flexible in your approach to working hours and hold a full UK Driving Licence and have access to a vehicle for work purposes.


What we offer:

In return for your commitment, we offer a great reward package, which includes


car allowance, mileage and expenses
generous annual leave entitlement
pension scheme
staff rewards programme
flexible working arrangements
great development opportunities.


Closing date: 3rd July 2024

Interview date: 8th July 2024

If you think you have what it takes to be our Retail Area Manager then please click ‘apply’ now! We are welcoming informal discussions with our Head of Retail, Suzanne Cumming, contact us on 01691 679679. We’d love to hear from you!

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Shop Manager to join our team based in our Flint Shop. You will join us on a full-time, permanent basis. In return, our Shop Manager will receive a competitive rate of £24,032 - £25,130 per annum.

Here at Hope House Children’s Hospices we are on an exciting journey to increase our annual contribution from our retail business by £300,000 to £1,000,000 a year by 2024, enabling us to reach every child and family who need us.

About the Shop Manager role:

Reporting to the Area Manager, you will take responsibility for the management of our Flint shop, volunteers and customer services ensuring best representation of the charity on the high street. This support will include the processing of donations, gift aid, stock density and rotation, retail supplies and new goods, and the use of resources such as online sales to improve profitability. You will maximise revenue using your commercial flair, ensuring the operational costs of the shop are covered and a profit contribution is generated. You will take responsibility for the line management, motivation and performance of staff and volunteers, being a firm but enabling leader who sparks enthusiasm and performance.

What we are looking for a Shop Manager who:


Initiate relationships internally and externally for the purposes of stock generation;
Use information technology to analyse and interpret sales trends, identifying areas for improvement and successfully implementing commercial change;
Initiate efficient stock processing systems, ensuring that stock levels are sufficient and fluid in order to achieve commercial targets. Realise the maximum value of donated goods through deploying the right sales channels;
Manage stock control procedures to ensure new goods are receipted, located, stored and that inventory is accurate;
Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
Oversee recruitment and training of voluntary staff ensuring that they are trained and equipped to best represent the charity’s vision and objectives;
Update colleagues on business performance, new initiatives and other pertinent issues so that standards for quality, customer service and health and safety are being met at all times;
Work with the Cybertill EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to


In return for your commitment, we offer a great reward package, which includes:


Generous annual leave entitlement, starting at 34 days per annum with service increments
Organisational pension scheme
Blue Light Card and Staff rewards programme
Cycle to Work Scheme
Wellbeing services which includes staff counselling
Flexible working arrangements
Great development opportunities


Closing date: 16th June 2024

Interview date: 19th June 2024

If you think you have what it takes to be our Shop Manager then please click ‘apply’ now! We are welcoming informal discussions with our Area Manager, Lucy McMellon contact us on 07891 216907. We would love to hear from you!

The successful applicant will be subject to a basic disclosure from the Disclosure & Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Fundraising Engagement Officer to join our Stewardship Team; the role will be on a hybrid basis with an office base of either Oswestry or Conwy as required. You will join us on either 37.5 hours full-time or 30 hours part-time, permanent basis. In return, our Fundraising Engagement Officer will receive a competitive salary of £26,930 - £33,599 per annum FTE (depending on experience).

Hope House and Ty Gobaith believe that no one should face the death of a child alone. Join us as a Fundraising Engagement Officer and work with the local community to ensure that we are there to support every local child and family who needs us.

About the Fundraising Engagement Officer role:

Reporting to the Relationship Development Manager, the Fundraising Engagement Officer will work as part of the Stewardship Team to build, manage and nurture relationships with supporters, develop and deliver a creative supporter journey and work proactively with the wider fundraising team (fundraising, lottery, communications, donations) to maximise income generation, donor engagement and retention across all areas of fundraising.

We are looking for an Fundraising Engagement Officer who will:


Work closely with the Relationship Development Manager to develop and implement a Thanking and Engagement Programme, with the focus on donor retention and encouraging further support.
Build and maintain excellent relationships with our donors by developing creative effective, powerful, engaging, nurturing and personal communications to our supporters demonstrating the impact of their support and maintaining their commitment to Hope House & Ty Gobaith.
Write engaging and powerful communications to thank and engage our supporters ensuring the communications reflect the charity’s key messages and adhere to brand guidelines.
Develop and manage stewardship campaigns to existing supporters to achieve set goals.
Carry out detailed analysis on all stewardship activities and provide detailed recommendations for future plans and projects.
Set and continuously review targets, provide regular progress reports and develop personal monthly and annual work plans.
Update and maintain records on raiser’s edge as required including communication preferences


What we offer:

In return for your commitment, we offer a great reward package, which includes;


generous annual leave entitlement of 34 days per year
NHS pension scheme or organisational pension
Blue light retail discounts
Cycle to work scheme
Medicash health care cash plan
MyHealth Assured wellbeing support
Flexible working arrangements
Great development opportunities


Closing date: 27th May 2024

Interview date: 29th May 2024

If you have what it takes to be our Relationship Development Manager then please click ‘apply’ now! Your application should include your motivations for applying, detailing what makes you the ideal candidate for the role and how your skills and experience meet the role requirements detailed in the role profile.





We are welcoming informal discussions with our Relationship Development Manager, Lynsey Kilvert, please contact Lynsey on 07800 581698. We would love to hear from you!





Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Who are we:

Here at Hope House Children’s Hospices we are delivering our People Strategy to ensure we have the best people to deliver Our Mission – Where No One Faces the Death of a Child Alone.

Our passionate team of 285 staff and 600 volunteers are committed to raising funds and caring for local children who are not expected to live longer than early adulthood. We help them enjoy the best possible quality of life and to be as comfortable, happy and fulfilled as they can be through short respite stays, emergency care and during end of life care.

What are we looking for:

Your role as Learning and Development Manager will be to work collaboratively as part of the HR Team to provide a proactive, customer focused and efficient learning and development service. You will be keen to build on our established learning culture, focusing on building technical skills and knowledge; increasing management and leadership capacity, supporting change programmes; and harnessing future talent.

Creative and solutions focused, you will have outstanding communication, IT and planning skills; possess a “can do attitude;” and have a strong background in managing learning and development activities.

You will have knowledge of current and emerging L&D trends, best practices and technologies; possess excellent training design and delivery skills; and be experienced in the use of coaching, mentoring and psychometrics to aid personal development.

Friendly and personable, you will be flexible in your approach to work and be comfortable to travel from your base in our Oswestry Hospice, to our second Hospice in Conwy and to undertake some work from home.

What we offer:

In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, a pension scheme, a medical cash-plan and a staff rewards programme, as well as an extensive training package along with great development opportunities.

Next steps:

Like to know more? Then call our recruiting manager Chris on 0161 679679, or if you think you have the special qualities we are looking for and are ready to join our team, click apply today. If you require any assistance with your application, please call our HR Team on 01691 679679 or email jobs@hopehouse.org.uk.

The successful applicant will be required to obtain a standard disclosure from the Disclosure and Barring Service.

To meet the diverse needs of our client group, we are an Equal Opportunities Employer and welcome applications from all sectors of society.

Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Family Support Worker to join our team based Oswestry. You will join us on a full-time, permanent basis, although part-time working of 30 hours will be considered. In return, our Family Support Worker will receive a competitive salary of £21,568 to £27,859 per annum.

Here at Hope House Children’s Hospices our vision is to ensure that children who are affected by conditions so serious that they are not expected to reach early adulthood enjoy the best quality of life with their families– with access to specialist care and bereavement support when they need it.

Our aim is to ensure that no-one faces the death of a child alone and that every child and their family receive a service which is, inclusive, compassionate and supports the family to be fully involved in decision making throughout.

About the Family Support Worker role:

We are recruiting to two Family Support Worker roles, one based in Oswestry and one based in Conwy. Our Family Support Workers will co-ordinate of a small team of Keyworkers and in the delivery of a comprehensive pre and post bereavement service for each identified child and their family, this would include anticipatory grief support, end of life planning and advocacy. You will work alongside the wider teams at Hope House and Tŷ Gobaith, and you will also work with external care providers.

You will need to be a compassionate, caring and organised individual who can demonstrate a versatile approach to your work. You will need to demonstrate excellent communication skills with the ability to work in collaboration with families and a variety of different Professionals.

The Family Support Workers will work closely with statutory colleagues in Health, Education and Social Care to ensure the holistic palliative care needs of the family are met.

What we are looking for a Family Support Worker who:

Excels in working as part of a Multi-Professional Team in order to meet the needs of the individual child and family and to contribute positively to the maintenance of a person centred service at all times ensuring that family’s voices can be heard throughout intervention.

Is an effective coordinator in order to plan interventions, which individually meet the needs of the child and family, and to evaluate their effectiveness.

Is innovative and open to new approaches and ways of working in order to develop pre and post bereavement services in line with the individual needs and views of the child and family.

Is confident in acting as an advocate for the child and family in a range of situations and meetings.

What we offer:

In return for your commitment, we offer a great reward package, which includes

• generous annual leave entitlement of 33 days per year with long service increments up to a maximum of 38 days per year

• NHS pension scheme or organisational pension

• Blue light retail discounts

• Cycle to work scheme

• Medicash health care cash plan

• MyHealth Assured wellbeing support

• Flexible working arrangements

• Great development opportunities

Closing date: 17th December 2023

Interview date: Tuesday 9th January 2024

If you think you have what it takes to be our Family Support Worker then please click ‘apply’ now! We are welcoming informal discussions with our Head of Family Services & Therapies, Laura Prescott, contact us on 01691 679679. We’d love to hear from you!

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Family Support Worker to join our team based Conwy You will join us on a full-time, permanent basis, although part-time working of 30 hours will be considered. In return, our Family Support Worker will receive a competitive salary of £21,568 to £27,859 per annum.

Here at Hope House Children’s Hospices our vision is to ensure that children who are affected by conditions so serious that they are not expected to reach early adulthood enjoy the best quality of life with their families– with access to specialist care and bereavement support when they need it.

Our aim is to ensure that no-one faces the death of a child alone and that every child and their family receive a service which is, inclusive, compassionate and supports the family to be fully involved in decision making throughout.

About the Family Support Worker role:

We are recruiting to two Family Support Worker roles, one based in Oswestry and one based in Conwy. Our Family Support Workers will co-ordinate of a small team of Keyworkers and in the delivery of a comprehensive pre and post bereavement service for each identified child and their family, this would include anticipatory grief support, end of life planning and advocacy. You will work alongside the wider teams at Hope House and Tŷ Gobaith, and you will also work with external care providers.

You will need to be a compassionate, caring and organised individual who can demonstrate a versatile approach to your work. You will need to demonstrate excellent communication skills with the ability to work in collaboration with families and a variety of different Professionals.

The Family Support Workers will work closely with statutory colleagues in Health, Education and Social Care to ensure the holistic palliative care needs of the family are met.

What we are looking for a Family Support Worker who:

Excels in working as part of a Multi-Professional Team in order to meet the needs of the individual child and family and to contribute positively to the maintenance of a person centred service at all times ensuring that family’s voices can be heard throughout intervention.

Is an effective coordinator in order to plan interventions, which individually meet the needs of the child and family, and to evaluate their effectiveness.

Is innovative and open to new approaches and ways of working in order to develop pre and post bereavement services in line with the individual needs and views of the child and family.

Is confident in acting as an advocate for the child and family in a range of situations and meetings.

What we offer:

In return for your commitment, we offer a great reward package, which includes

• generous annual leave entitlement of 33 days per year with long service increments up to a maximum of 38 days per year

• NHS pension scheme or organisational pension

• Blue light retail discounts

• Cycle to work scheme

• Medicash health care cash plan

• MyHealth Assured wellbeing support

• Flexible working arrangements

• Great development opportunities

Closing date: 17th December 2023

Interview date: Wednesday 10th January 2024

If you think you have what it takes to be our Family Support Worker then please click ‘apply’ now! We are welcoming informal discussions with our Head of Family Services & Therapies, Laura Prescott, contact us on 01691 679679. We’d love to hear from you!

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Proud member of the Disability Confident employer scheme