Total 5 job vacancies by ITEC Skills & Employment

Learning Support Assistant

Salary banding: £21,840

Location: Cardiff, CF24 0AB (Onsite)

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Learning Support Assistant

Salary banding: £21,840

Location: Cardiff, CF24 0AB (Onsite)

Contract: Full-time, maternity cover (March 2025).

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Customer Service Administrator
Salary banding: £21,840
Location: Itec House, CF11 8TT (On-site).
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As our Customer Service Administrator, you will be contributing to the efficiency and effectiveness of the company by providing outstanding customer service and administrative assistance to all provisions across Itec.
Your impact
• Obtaining relevant customer information through appropriate communication channels. Using appropriate techniques to fully understand the customer’s wants and needs and to verify understanding with the customer. Being the first point of contact to customers on the provision referrals
• Responsible for using in-depth knowledge of Itec products, services, processes, and systems.
• Working in partnership daily with internal and external teams to discuss individual customers wishing to join the provision.
• Coordination of all the eligibility documentation, registration, certification, and compliance for all customers.
• To be the main point of contact for the customer through the welcome process and before they start officially on any provision.
• Managing the in-work support process, tracking process and mentoring calls for each participant. Support teams regarding customer who fail to attend.
• Meeting Key Performance Indicators in relation to your role
• Updating information digitally in a timely manner.
• Responsible for dealing with complaints and queries in a timely, professional, and effective manner.
• To support with audit preparation on a regular basis
What are we looking for?
Essential
• Administrative experience
• Previous experience of working in a target driven environment.
• Attention to detail
• Excellent communication and Interpersonal skills
• Good Organisational skills
• IT literate
Desirable
• Customer Service Experience
• Experience within the training industry
• Qualified or with the potential and willingness to work towards, NVQ Customer Service or Business Administration L2 or equivalent.
• Information Advice Guidance IAG Qualification
• Ability to speak Welsh.
• Experience of work-based learning.

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Unqualified Assessor in Health and Social Care
Salary banding: Up to £24,960
Location: Cardiff (Hybrid, 2-3 days in the office)
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
Itec Training Solutions' mission is to empower growth and success through high-quality, tailored training. Guided by excellence and integrity, we stand apart by being a vocationally diverse employee-owned training provider, delivering personalised solutions that meet the unique needs of our learners and industry demands.
Our assessor will provide end to end structured support to our apprenticeship learners on the programme. They will ensure the most effective and up-to-date approaches are implemented to prepare learners to successfully progress in their Health and Social Care qualification.
Our apprenticeship program provides learners with hands-on training and theoretical knowledge in Health and Social Care, equipping them with essential skills for a successful career in the industry.

Your impact
• Ensure the highest training standards by adapting to learner needs.
• Cover a regional area and travel to learners' workplaces for assessments.
• Complete Individual Learning Plans (ILPs) and outline personalised learning pathways.
• Reference and evaluate evidence collected in the workplace to meet key skill requirements.
• Maintain accurate records of learner attendance and guided contact hours, ensuring compliance with audit requirements.
• Contribute to the planning, monitoring, and achievement of set performance targets.
• Arrange additional training through day release and provide in-house training support as needed.
• Keep detailed records of clients' achievements to meet the performance criteria established by relevant awarding bodies.

What are we looking for?
Essential
• Proven occupational experience and technical competence in Health and Social Care delivery.
• Full driving license and access to a vehicle.
• Willingness to undergo a DBS check (cost covered by the company) and EWC registration.
• Welsh speaking is desirable.

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a bonus scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference in the Health and Social Care sector, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Unqualified Assessor in Children and Young People
Salary banding: Up to £24,960
Location: Cardiff (Hybrid, 2-3 days in the office)
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
Itec Training Solutions' mission is to empower growth and success through high-quality, tailored training. Guided by excellence and integrity, we stand apart by being a vocationally diverse employee-owned training provider, delivering personalised solutions that meet the unique needs of our learners and industry demands.
Our assessor will provide end to end structured support to our apprenticeship learners on the programme. They will ensure the most effective and up-to-date approaches are implemented to prepare learners to successfully progress in their Health and Social Care qualification.
Our apprenticeship program provides learners with hands-on training and theoretical knowledge in Health and Social Care, equipping them with essential skills for a successful career in the industry.

Your impact
• Ensure the highest training standards by adapting to learner needs.
• Cover a regional area and travel to learners' workplaces for assessments.
• Complete Individual Learning Plans (ILPs) and outline personalised learning pathways.
• Reference and evaluate evidence collected in the workplace to meet key skill requirements.
• Maintain accurate records of learner attendance and guided contact hours, ensuring compliance with audit requirements.
• Contribute to the planning, monitoring, and achievement of set performance targets.
• Arrange additional training through day release and provide in-house training support as needed.
• Keep detailed records of clients' achievements to meet the performance criteria established by relevant awarding bodies.

What are we looking for?
Essential
• Proven occupational experience and technical competence in Children and Young People sector
• Full driving license and access to a vehicle.
• Willingness to undergo a DBS check (cost covered by the company) and EWC registration.
• Welsh speaking is desirable.

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a bonus scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference in the Health and Social Care sector, we’d love to hear from you!

Proud member of the Disability Confident employer scheme