Total 428 Junior Executive job vacancies in Durham, Tyne-Tees, dh1 5se

The Advanced MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The incumbent may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Major duties include, but are not limited too:

• Collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third-party insurance.
• Promotes veteran registration for and utilization of MyHealtheVet (MHV).
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning or performing the function within their area.
• Must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels, if required.
• Daily review of active/pending consults for scheduling, accuracy and disposition.
• MSAs who work outside of PACT must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.
• Participates in the daily team huddles and/or weekly team meetings where patient care planning and management occur.
• Performs other duties as assigned

Work Schedule: Monday-Friday, Tour of duty can range between 3:30 pm to Midnight, Rotating weekends and Holidays.
Telework: Not Available
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $52,712 Per Year (GS 6)

The Advanced MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The incumbent may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Major duties include, but are not limited too:

• Collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third-party insurance.
• Promotes veteran registration for and utilization of MyHealtheVet (MHV).
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning or performing the function within their area.
• Must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels, if required.
• Daily review of active/pending consults for scheduling, accuracy and disposition.
• MSAs who work outside of PACT must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.
• Participates in the daily team huddles and/or weekly team meetings where patient care planning and management occur.
• Performs other duties as assigned

Work Schedule: Monday-Friday, Tour of duty 7:30 am to 4:00 pm, Rotating weekends and Holidays.
Telework: Not Available
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $52,712 Per Year (GS 6)

We are looking for an ambitious, energetic and committed Learning Support assistant who will expand the learning experiences of our pupils at out fantastic Cambian Hartlepool (SEMH) School.

Position: Teaching Assistant (SEMH school)

Location: Hartlepool, Durham

Hours: 40 hours per week, term time

Salary Details: £21,550.72 per annum

DRIVING IS ESSENTIAL

Who we are:

Cambian Hartlepool School is an independent, DfE-registered, co-educational day school, providing specialist education for up to 18 students, aged 11-17 years.

Hartlepool School and vocational centre exists in order to provide academic and learning opportunities for students who have previously struggled in mainstream schools. Students placed here will normally have recognised social, emotional and behavioural attributes (SEMH). The School provides a nurturing environment that is set up to meet the individual needs of these students.

The ideal candidate will:

• Have a passion for working with young people and want to make a difference in people’s lives.
• The young people that you will be working with, have behavioural problems and have experienced trauma and so we would require an individual who will bring positive commitment to young people and has an awareness of their issues.
• Be punctual and flexible.
• Be well-organised, adaptable and practical.
• Able to work under pressure, sometimes in stressful and challenging situations
• Self-motivated and be able to use own initiative.

Why work for us:

• Competitive salary.
• Opportunity to progress in your career.
• Training opportunities either face to face or online.
• Wellbeing- Your wellbeing matters to us, and we are committed to ensuring you get all the support you need.
• You will be a part of a dedicated team of professionals who will offer you clear guidance and mentor you in to this role.
• Supportive management and senior leads.
• We offer full induction, paid for DBS, friendly family atmosphere and the opportunity to progress with one of the UK`s biggest care providers.

Cambian is an Equal Opportunities Employer. Cambian is committed to Safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks.

Cambian will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.

Learning Support Assistant [SYS-13332]

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.



Shop Assistant
Derwentsite Immigration Removal Centre
Salary
- £25,053.83 per annum plus Serco BenefitsPermanent, Full Time, 40 hours per week.

The shop assistant will provide secure, effective, and efficient shop services within Derwentside IRC. The shop assistant will supply a service to residents and colleagues with a customer focused approach.

At the heart of our work is the emotional and practical support we offer to residents in our Centre. We have positive relationships with colleagues in a broad range of statutory and voluntary organisations both in County Durham and nationally, and work with them to deliver services which mirror those in the community in areas such as health and wellbeing.

Main Accountabilities:


- To provide a service to residents and colleagues with a customer focused approach.
- To ensure supply and demand is managed effectively.
- To ensure stock is maintained, recorded and monitored.
- To perform any other reasonable duties as instructed by the management team.
- To complete all training that is a mandatory requirement.


What you will need to do the role

Qualifications:

- Literacy and Numeracy Level 2


Technical:

- Excellent computer and typing skills inclusive of Microsoft Word and Excel


Knowledge & Skills:

- Stock rotation.
- Excellent Communication skills.


What we offer:


- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

Are you a Health and Safety Professional embarking on a career in health and safety? I am delighted to be working with a North East based construction company on the appointment of a Health and Safety Assistant who will be joining an existing team.

This role will be to join an existing health and safety team and you will be involved in monitoring audit actions, inspections and incident investigations. You will produce monthly reports on key health and safety initiatives and programmes, including taking a lead on information updates. You will be involved in attending regular health and safety meetings and take minutes, issue actions accordingly. You will oversee and manage incident investigations and provide regular updates.

To succeed in this role, you will have previous experience within a health and safety role and have completed your IOSH Managing Safely as well as gained relevant health and safety experience.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Spanish - Speaking Accounts Receivable Assistant
Darlington Based - Hybrid Working
Temporary ongoing contract

Key Responsibilities:

• Work with a high volume of internal and external customers over the telephone and via e-mail using standardised customer collection processes.
• Prepare reports and information to show the progress and the status of each customer.
• Work closely with the Sales teams as appropriate to resolve any Accounts Receivable issues and to build open and honest partnerships.
• Works cross-functionally and/or with multiple Business Units and customers to identify potential problems and also potential solutions.
• Fully participating in continual improvement projects related to Accounts Receivable processes.
• Working as a key part of a multi-skilled team.

What you'll need to succeed

• Be a fluent Spanish speaker
• Experience of working in a client focused role using the telephone and e-mail.
• Experience of MS Office includes intermediate Excel skills.
• Strong communication skills (both verbal and written) to establish strong customer relationships.
• Ability to prioritise work effectively
• Excellent organisational skills.

What you'll get in return

Hybrid working after an initial period of training. Free on-site parking, modern working environment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Role and Department
The Operations Directorate: Elevating the Student and Staff Experience

The Operations Directorate is integral to the Colleges and Student Experience Division, dedicated to providing a world-class experience for our diverse student and staff communities, which is essential to our students' learning journey. Our passionate team delivers services and facilities across 15 colleges, including catering, housekeeping, reception, security, and maintenance. These resources create a safe environment where our students can live, work, dine, socialise, and thrive together.

Within the Operations Directorate, we have three key areas:

1. University Catering: Our robust catering team of 500 ensures fresh, exciting, and diverse dining experiences throughout our colleges, catering to the unique needs of our University Community, which includes students, staff, and visitors, and offer expert advice on bar management.
2. College Operations: With over 200 dedicated professionals, we provide residential services within the colleges as well as supporting student and non-student-led events.
3. Retail Services: Our branded retail catering and merchandise outlets offer an enticing array of menus and high-quality products thoughtfully presented to enhance the shopping experience for our students and staff whilst building positive relationships via efficient service and attentive staff.

In addition to a highly competitive salary and rewards package, our strategic focus includes ongoing development opportunities for our people.

How to Apply

We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form.

We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.

Who to contact for more information

If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Darren Procter would be happy to speak to you: darren..

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

We are seeking to appoint a Higher Level Teaching Assistant (HLTA) to work within our purpose developed Learning Support department. This is an exciting opportunity to join Burnside College as we continue to develop our learning support provisions and professional development pathways for staff. Applicants can look forward to becoming part of a team committed to supporting students with additional educational needs enabling them to reach their full potential.

Applicants will be highly motivated and have a passion to ensure that our learners achieve the very best that they can at all times. The purpose of the role will be to uphold the core standards of pride, respect and achievement with all learners and to ensure that those with additional educational needs receive the highest standard of bespoke support.

Burnside College recognises the importance of providing the right support at the right time. Whilst being nurturing and supportive our approach allows students to develop independence and encompass responsibility for their own learning journey. Our HLTAs supervise and lead learning activities in our two distinct learning support provisions which focus on transitions and readiness for learning and sensory needs.

The successful candidate will:

• Supervise the delivery of the curriculum within the school’s learning support functions
• Communicate effectively and sensitively with pupils to adapt to their needs and support their learning
• Demonstrate expertise and skills in understanding the needs of all pupils (including specialist expertise as appropriate) and know how to contribute effectively to the adaptation and delivery of support to meet individual needs
• Demonstrate an informed and efficient approach to teaching and learning by adopting relevant strategies to support the work of the teacher and improve student outcomes
• Support the inclusion of a target group of students with additional educational needs
• Lead on developing, delivering and monitoring bespoke plans for these students and liaise with home and external partners in relation to their effectiveness
• Support individual transition programmes for students joining Burnside and those transitioning into mainstream learning
• Support students to engage with external partners and extracurricular activities
• Act as an advocate for vulnerable students (EHA, CSC and LAC reviews)
• Develop intervention activities for individual and small groups of students in school and through extra curricular provision
• Arrange and/or participate in, for the target group of students, activities for lunch and break times
• Participate in elements of an extended school day including breakfast and after school activities
• Maintain efficient and effective lines of communication between the school and parents
• Take account of a student’s individual needs and seek to maximise motivation through the use of a wide variety of approaches and behaviour management strategies
• Use effective behaviour management strategies consistently in line with the school’s policy and procedures
• Support the SENCo with staff allocation as required

Burnside College is a good school, with outstanding sixth form provision. We put teaching and learning first and are committed to providing a high quality and inclusive learning experience for all. Furthermore, we are committed to the development of staff and you will be joining a supportive school with an excellent environment in which to continue your professional development.

We are confident that potential candidates would be excited by the continued changes we are making and the opportunities on offer for both staff and students. If you are considering making an application and would like to know more please get in touch with Ellie Galbraith, SENCo by email, e.galbraith@burnsidecollege.org.uk

Please submit the application form accompanied by a covering letter, of no more than two sides of A4, in which you outline your experience and suitability for the post.

What the school offers its staff

Thank you for your interest in joining our team. Burnside College is characterised by its strong community spirit and friendly working environment. Respect is one of our core values and is tangible throughout the school. We believe that strong relationships are the fabric of any successful school. Interactions at Burnside between staff, and with pupils, are based on mutual respect and are positive.

In our most recent OfSTED inspection in 2020 Burnside College was acknowledged to be a good school in all areas with outstanding sixth form provision. Staff are proud to work at our school and proud of the young people in our community. Our team continues to expand year on year as a result of now being oversubscribed.

These improvements were secured through a relentless focus on teaching and learning; we routinely consider the latest educational thinking in order to reflect on and refine what happens in classrooms. This goes hand in hand with a strong, caring system of pastoral support and a focus on the personal development of our pupils.

Standards have continued to remain high at Burnside and there is an expectation at Burnside that staff will be determined to do the very best for the young people of Wallsend and always work positively, with the best interest of young people at heart.

In return the school offers excellent support and professional development. We offer high quality staff training which is personalised to the experience and needs of the individual. A particular strength is the effective programme of support in place for early years teachers. School leaders are considerate of the workload and wellbeing of staff and the school provides good career progression opportunities.

We were delighted to once again receive the Wellbeing Award for Schools in 2023 and the inspection report stated that “Burnside College is a happy place to work and learn.” In 2024-25 as part of our continued commitment to staff wellbeing, all teaching staff receive at least 33% additional non-contact time. We are looking to recruit staff to our team that are committed to high standards and to improving the life chances of young people. Further details about our school are available on the school website.

Commitment to safeguarding

Burnside College is committed to safeguarding and all offers of employment are subject to satisfactory enhanced DBS clearance and other pre-employment checks. This post is exempt from the Rehabilitation of Offenders Act.

The Role and Department

The Operations Directorate: Elevating the Student and Staff Experience

The Operations Directorate is integral to the Colleges and Student Experience Division, dedicated to providing a world-class experience for our diverse student and staff communities, which is essential to our students' learning journey. Our passionate team delivers services and facilities across 15 colleges, including catering, housekeeping, reception, security, and maintenance. These resources create a safe environment where our students can live, work, dine, socialise, and thrive together.

Residential Services Assistants (RSAs) cover multiple areas of a College and work in a supportive team carrying out legal compliance checks such as Legionella, security patrols to ensure the safety of buildings and residents. Responsibilities also include; setting up meeting rooms, undertaking minor repairs and maintenance tasks and ensuring larger scale maintenance issues are reported to Estates & Facilities. During out of hours, RSAs are the first point of contact for all welfare and buildings issues, and provide emergency response and reception cover, liaising with appropriate College/Duty Officers and staff.

Specific Role Information

Contracts are up to any 5 days from 7 which may include bank holidays, nights and weekends. All contracts are 35 hours a week, full time and permanent.

Who to contact for more information

If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, the Operations Directorate Administration Team would be happy to speak to you: .

Proud member of the Disability Confident employer scheme

The Role: Teaching Assistant

Start date: ASAP

Location: Durham

Pay Scale: £75.00 - £115 per day (DOE)

TeacherActive are looking for a Teaching Assistant in Durham who can drive. We have opportunities to work within a variety of schools. We create amazing rapport with our schools and support staff to find you the best suitable placements. The schools within the area strive to create a fun learning environment with the aim for every pupil to look forward to learning. We are currently looking for a Teaching Assistant / TA to cover day to day, short-term and long-term placements. This is a great chance to widen your experience and have the excitement of working within local schools. You will have the guaranteed opportunity to support pupils and help them thrive within the school. Some of the roles we have are in remote areas with minimal public transport links, candidates with a driving license and personal transport preferred but not essential.

A successful Teaching assistant will have:

• SEND TA / SEND Teaching Assistant experience (desirable)
• Experience of supporting young people on a 1:1 basis (desirable)
• A good understanding of safeguarding and Child Protection
• Level 2 or 3 qualified and/or a minimum of 6 months experience in an educational establishment
• A calm, patient, and caring personality

In return you can expect excellent benefits and rewards:

• A dedicated team of consultants available to help you with the on boarding process.
• Guaranteed Payment Scheme *Terms and Conditions apply*
• CPD Courses and Certificates as part of the My Progression Channel.
• Referral Scheme when recommending a friend of up to £200*
• Market leading rates of pay.

Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your heard-earned cash. If you are interested in this position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity.

alex.schrouder@teacheractive.com

#PridePassionPeople

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

To undertake cleaning duties as detailed within the domestic method statements, following cleaning schedules and COSHH guidelines. Ensure compliance with all aspects of Health & Safety legalisations and correct use of PPE. To maintain the hospital environment as laid down in the National standards of Cleanliness. Undertake rectifications from the cleaning audit action plans and showing continually improvement. Assist with beverage service as required and agreed. Thorough and hygienic cleaning of all domestic equipment and storage areas To attend Trust or required training courses that is relevant to the post as a domestic. Request and replenish of all cleaning products through effective stock ordering Maintain a high level of personal hygiene Adherence to all Trust / Synchronicity Care Limited (SCL) and Departmental policies and procedures. Checking of all equipment before use and report any faults and defects to supervisor/manager Recording and maintaining records as required Reporting of any estates issues that have an impact on the cleaning services that you provide. Undertake any other domestic orientated duties as required. Specialist Cleaning Activities To undertake any specialised cleaning (HPV cleaning) as and when instructed by a supervisor or manager following appropriate protocols and completion of associated documentation. The post holder is required to commit to delivering the actions in the Trusts Behaviours Framework: Working together for patients Patients come first in everything we do. We fully involve patients, staff, families, carers, communities, and professionals inside and outside the NHS. We speak up when things go wrong. Respect and Dignity. We value every person whether patient, their families or carers, or staff as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits. Commitment to quality of care. We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care safety, effectiveness and patient experience right every time. Compassion. We ensure that compassion is central to the care we provide and respond with humanity and kindness to each persons pain, distress, anxiety or need. Improving lives. We strive to improve health and wellbeing and peoples experiences of the NHS. Everyone counts. We maximise our resources for the benefit of the whole community, and make sure nobody is discriminated against or left behind.

Job Title: Accounts Receivable Assistant

Location: Centenary House, Darlington
Role Type: Temporary, Full-time (37.5 hours per week)
Work Arrangement: Hybrid (average of 2 days onsite per week, with potential for additional onsite days during initial training)
Start Date: ASAP
End Date: 31/03/2025
Compensation: £13.13 per hour PAYE

Job Overview:
We are seeking a detail-oriented, communicative Accounts Receivable Assistant to temporarily support our AR team. You'll play a key role in managing and communicating collection activities, working cross-functionally across the business to provide essential support in our Accounts Receivable function.

This role requires a proactive approach and excellent customer service skills, with a preference for candidates who have 1-2 years of experience in a similar position. Spanish language skills are highly beneficial, as the role involves working with Spanish-speaking clients and partners.

Responsibilities:

• Customer Communication: Manage high volumes of interactions with both internal teams and external customers through telephone and email, using standardized customer collection processes.
• Reporting & Analysis: Prepare and maintain reports to track the progress and status of accounts, ensuring accurate and timely information.
• Cross-Department Collaboration: Work closely with Sales and other departments to address AR-related issues and foster open and productive partnerships.
• Problem Solving: Identify and troubleshoot potential issues, collaborating with various Business Units to provide effective solutions.
• Continuous Improvement: Actively participate in improvement projects related to AR processes to enhance efficiency and accuracy.
• Team Collaboration: Work as part of a dynamic, multi-skilled team to achieve common goals.

Qualifications:

• 1-2 years of experience in Accounts Receivable or a similar administrative role.
• Strong Excel skills, with the ability to manage and analyze data effectively.
• Excellent communication skills, both written and verbal.
• High attention to detail and accuracy.
• Spanish language skills are preferred to better support Spanish-speaking clients.

This is a fantastic opportunity for someone looking to gain experience in a collaborative, high-volume environment. Join us to make a meaningful impact in our Accounts Receivable processes!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We are seeking a Spanish Speaking Accounts Receivable Assistant to join our client in Darlington. This is a temporary role until end of March 2025. Based on the Darlington Site. This is a hybrid role, on average you will be in the office 2 days a week. During the training period this will be more.

Responsibilities:

• Interacting via telephone and e-mail with other departments across the business.
• General admin tasks
• To work with a high volume of internal and external customers over the telephone and via e-mail
• Prepare reports
• Work closely with teams as appropriate to resolve any Accounts Receivable issues and to build, open and honest partnerships.
• Work cross-functionally with multiple Business Units and customers to identify potential problems and also potential solutions.
• Fully participate in continual improvement projects related to Accounts Receivable processes.
• Work as a key part of a multi skilled team.

Required Skills/Qualifications

• 1 - 2 years of experience in a similar role is preferred.
• Knowledge of Spanish
• High attention to detail who are open and friendly communicators.
• 5 x GCSEs (A*-C grade including Maths and English) or NVQ Level 3 in Business Administration is preferred
• Experience of working in a client focused role using the telephone and e mail.
• Experience of MS Office including intermediate Excel skills.
• Strong communication skills (both verbal and written) to establish strong customer relationships
• Ability to prioritise work effectively
• Excellent organisational skills.
• To cover additional responsibilities within the team where needed.

This role is Monday to Friday and pays £13.13ph

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs​

The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow. Assignments at this level include, but are not limited to: assuring coverage of all areas of responsibility; conducting ongoing reviews to ensure quality of work; ensuring accurate and timely scheduling of appointments; providing guidance to staff members to include changes in policies and procedures; distributing and balancing workload; creating and maintaining employees work schedules; orienting and providing on-the-job training for new and current employees; ensuring all training requirements are met; organizing the work structure of his/her assigned areas; and acting as liaison between MSA and staff in order to resolve day to day conflicts.

The Lead MSA works collaboratively in an interdisciplinary coordinated care delivery model and performs all related duties; customer service and other duties assigned for the proper and timely treatment of patients and assure appointment schedules are maintained by MSA staff for one or more outpatient clinics. The Lead MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.

The Lead MSA will have the responsibility of performing the duties related to the Beneficiary Travel Program which includes assuring travel requests are processed in a timely manner and that they are reviewed and appropriate documentation completed before sending to Has or Fiscal Service. The Lead MSA will also train the MSA staff on how to process the beneficiary travel requests. The Lead MSA must assure that the requests entered by the MSA staff are reviewed by the Lead MSA or Supervisory MSA and if the requests are entered by the Lead MSA, they are reviewed by the Supervisory MSA or Supervisory Medical Administration Specialist/designated management staff.

Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number. The patient may also present the Veterans Health Identification Card (VHIC) for identification. When assisting the MSA staff in the check-in process, he/she must use each interaction with the patient to validate and update patient demographic information, either in person during check-in or over the phone, to decrease the incidence of returned mail due to incorrect addresses and inability to contact patient by phone due to incorrect number.Assures MSA staff explains the VA's mandate to collect insurance information to veterans, their families, and other eligible patients.

Assures staff collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third party insurance. Promotes veteran registration for and utilization of MyHealtheVet (MHV).

Assures front line contact with patients and staff by setting the tone for perception concerning quality of healthcare services at the VA. A high degree of tact and diplomacy is required when dealing with veterans who have multiple health problems and who may be frustrated with the administrative process associated with diagnosis and treatment. A caring, compassionate and sensitive manner is essential when explaining procedures to veterans and their family members both in person and on the phone. When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to the appropriate department for scanning.

Incumbent(s) must be able to train staff on the requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities:
a. Schedule appointments and utilize the Electronic Waiting List accurately in a timely manner. All appointments will be made with the patient's input, either in person or by phone. This may require a high level of coordination to avoid patients having to make multiple trips to the medical center or clinic whenever possible.
b. Notifies his/her supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes.
c. Daily review of active/pending consults, Electronic Wait List, Recall list and Audiocare communications for accuracy and disposition.
d. Must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.

All other duties as assigned.


Work Schedule: 0730 -1600
Telework: Not eligible for Telework
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $58,576 Per Year (GS 7)

We are currently resourcing for an available Production Assistant to join our client's team in the Wallsend area.

The position is for an immediate start and likely to be until 2025 and beyond. Possible permanent opportunities available.

Production Assistant - Permanent - £45,000pa (Some flexibility for the right person).

Key job duties:

- Responsible for safety and coordination of production area
- Planning manpower, time and plant resources
- Area supervision of labour.
- Ensuring area is safely clear of trades in preparation for assembly/production.
- Planning production area activities around a month in advance.

Person specification

- The ideal person will be time served plater, plating supervisor or general foreman within a heavy steel fabrication setting.
- Must be able to read engineering drawings.
- Must have a flexible approach to work and be able to work as part of a team.
- A no-nonsense approach to work with the ability to inspire others.
- This is a development role with the intention of the successful candidate becoming a Production Leader.

If you have the skills required for the role then this is an opportunity not to be missed, Apply now! Or call our friendly team on 01609 777777. Please include any relevant certifications and references if available.