Key Responsibilities Responsible for operationally leading and managing the department Adult LD/MH teams to deliver services in l.....
Key Responsibilities Responsible for operationally leading and managing the department Adult LD/MH teams to deliver services in line with the responsible commissioner requirements. Responsible for the management of the adult LD/MH Complex Teams, providing clinical leadership, advice, and support. To ensure all relevant legislation is an integral component to the delivery of continuing care and continuing healthcare for both specialities. Responsible for ensuring that all clinical aspects of enquiries, disputes, challenges and complaints are managed and coordinated in a timely and appropriate manner in line with policy and guidance. Maintain accurate data about performance reporting for the areas of responsibility to ICBs within the designated locality. To lead and manage on behalf of ICB clients the planning and coordination of bespoke care packages for Learning Disability / MH (adult) clients with complex health needs in line with responsible commissioner guidance. To meet individual ongoing health care needs and hold the responsibility for coordinating the process of identifying and securing appropriate health funding, either through CHC or joint funding arrangements with the relevant Local Authority. To meet individual ongoing health care needs and hold the responsibility for coordinating the process of identifying and securing appropriate health funding, either through CHC or joint funding arrangements with the relevant Local Authority and Education. Contribute to monthly quality reporting to ICB regarding CHC and S117 performance set against Key Performance Indicators [ National and local ] To attend/sit on joint panels with Local Authorities, or participate in the agreed authorisation process, as required, agreeing care packages, case management and funding arrangements. To support the development and monitoring of effective working relationships and processes with partner organisations as well as the independent and voluntary sector. Responsible for ensuring effective assessment, case management and review systems are in place for clients in line with national and local guidance where applicable. Responsible for the senior LD/ MH adult team leaders who will be managing the allocations for assessment, clinical case management and review of clients as appropriate. Advise and support operational teams about their responsibilities concerning adult clients with learning disability needs and MH clients with physical, mental health and learning disability care needs. Monitor and support the provision of clinical supervision to the Learning Disability/ MH / S117 adult team, ensuring adequate training resources are available to support revalidation and continuing professional development. Work in partnership with Mental Health Trust, ICB, and Adult Social Care Partners to develop safe and assured funding + support pathways for complex needs clients [ including the new SEAL [Safe, Effective, Affordable, Legal ] process for this client group. Quality Assurance visits to high-risk, high-complexity, high-profile patients where there are safety/quality concerns. Participate in the development of working practices, processes, and protocols to facilitate timely discharge from the hospital, prevention of admission to acute settings and reduce the use of out-of-area placements. To respond to complaints within the area of relevance to the post and other areas as required or in the absence of other senior clinicians. To resolve disputes [ as they relate to the CHC Framework and S117 duties constructively with relevant system partners [ Adult Social Care ] Responsibility for the collection and sharing within statutory guidelines of information in connection with complaints, legal challenges, NHSE appeals, Ombudsman investigations and local reviews. Maintain a high standard of record keeping and confidentiality. Maintain, develop, and facilitate an ongoing programme of inter-agency training in conjunction with the Local authority regarding CHC and complex case guidance and processes. Maintain effective links with commissioners, customers, partner organisations, patients, and carers. Support the Head of Service in ensuring that the CSU succeeds with its strategic business objectives, delivers its performance measures, and meets the requirements of clients. Deal with finance in line with the financial framework, ISFE and department scheme of delegation. Maintain compliance with IG guidelines and legislation. Responsible for ensuring assessment, case management and review systems are in place for Learning Disability (adult) patients in receipt of NHS-funded care, NHS Continuing Health, and Joint funding, either under the National Framework or complex care arrangements. Responsible for ensuring assessment, case management and review systems are in place for adults with a Learning Disability. Provide line management support to adult team leaders, undertaking assessment, clinical case management and review of clients as appropriate. Support the repatriation of adult clients to the local area from out-of-area placements when a place is available and is clinically and socially appropriate. Lead the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practices and current options and ultimately making decisions in the best interest of the project Be responsible for a high standard of work supporting the delivery of services on time, to quality standards and in a cost-effective manner. Adherence to the budget, ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny working jointly with the Business and Performance Manager. Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting. Develop short, medium and long-term business plans, achieving quality outcomes. Proactively engage with internal and external stakeholders. Forge close positive working relationships, to support an effective matrix approach to achieve NHS objectives. Deal with conflicting and contentious situations in a professional empathetic manner. Ensure that the services maintain business and clinical focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS Responsible for making recommendations, providing advice and able to prepare reports/briefings for the Head of Service, Senior Management Team, Steering/Reference Groups and others as required. Develop key relationships, through networking with national and local partners and stakeholders. Link with managers and members of other functions, to address inter-dependencies and ensure alignment. Support peers across the MLCSU regions, expanding on knowledge, skills and experience within core functions. Proactively manage stakeholders, and respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms. Ensure the flexibility of services if required to meet conflicting/changing requirements. Responsible for the recruitment of team staff, chair of recruitment panels and acting as the recruiting officer as required. Responsible for undertaking appraisal, clinical supervision and personal development including progressing any disciplinary or capability issues. To ensure own and teams compliance with all statutory and mandatory training To support, motivate and develop staff within the team to ensure that they can deliver the new responsibilities of the NHS strategy. Use qualitative and quantitative information and work with the Business Team to develop robust business cases and contribute to project products and performance outputs Use data to highlight issues, and risks and support decision-making. Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact service. Propose changes to own function making recommendations for other processes and service delivery. The post holder will need to maintain a good knowledge of emerging policies from government departments. This will assist in the thinking and definition of the strategy discussions for the service line and stakeholders. To ensure revalidation of professional registration for self and staff is maintained Support training and induction of new staff Undertake research and development as required to support the service. To carry out other appropriate delegated duties as required within the scope of the service. To ensure compliance with all statutory and mandatory training The post holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification is an outline of the tasks, responsibilities, and outcomes required of the role. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
