Total 671 Manager job vacancies in USA, NJ, Wharton (Ramsey Ave)

Autodesk's Entertainment and Media Solutions (EMS) group is redefining the future of entertainment. We empower content makers to inspire, educate, and entertain, while investing in our employees to build a meaningful career with us. Autodesk is uniquely able to offer platforms, community, resources, best in class tools, and processes that unlock the future of productivity and creativity in media and entertainment.

Position Overview

Autodesk is seeking a highly motivated, experienced Senior Software Development Manager to join the Entertainment and Media Solutions (EMS) group. Reporting to our Senior Director of Engineering, you will be central to our success - a collaborator who bridges business needs and engineering requirements that help our customers create, access, and share their content via the cloud. We are looking for a strong leader, communicator with a balance of technical knowledge and project leadership. Ideally, you have led teams developing scalable cloud services in a fast-paced, agile environment. You know how to nurture talent, develop/advocate best practices, foster open communication, and provide guidance and mentoring to effective and high-performing teams to deliver high-quality solutions to their customers. Our digital content creation tools form the incredible software backbone of the entertainment industry. This is an exciting opportunity to lead an engineering team building the future of productivity and creativity in media and entertainment.

Responsibilities

• Accountable for business outcomes for the teams as well as engineering excellence
• Inspire, motivate, and coach team members to achieve maximum productivity, optimal creativity and efficiency
• Lead and mentor developers to develop their careers and to achieve individual success
• Recruit and nurture best talents to develop high-performing teams
• Organize and track software development activities to continually make progress on the roadmap
• Communicate the status of the project to internal stakeholders
• Participate in customer meetings to maintain awareness of their priorities
• Coordinate with other teams, on engineering best practices and dependencies and business outcomes
• Develop Autodesk culture values in the teams
• Enhance engineering efficiency by closely observing the team, identifying opportunities, and influencing the improvement
• Provide technical guidance, mentorship to the teammates
• Help teams to understand the importance of customer-centricity and build customer empathy

Minimum Qualifications

• 8-10+ years of experience in the industry involving designing and developing cloud/server applications and services
• 5+ years of management experience, with mentoring and coaching highly competent SW developers
• Excellent communication skills, ability to state complex subjects simply for a variety of audiences
• Self-starter who can come up to speed quickly and identify the problems that need to be solved
• Experience and well-versed in leading in an Agile development environment.
• Knowledge and experience with web technology stack, cloud computing, and cloud database technologies
• Knowledge in building operationally excellent and maintainable cloud services
• University degree in software engineering or related field, is an asset

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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Job Title

Job Description Summary

Job Description

Essential Duties

• Deliver strategic insights and recommendations to Capital Markets Multifamily Brokers based on analysis findings; refine analyses by providing subject matter expertise on the market, property, or commercial real estate conditions and trends in effort to equip brokers with value-add insights and high-quality analysis deliverables, contributing to driving successful transaction completion
• Collaborate with broker and leadership stakeholders, and other support teams, to ensure the Financial Analyst Pool delivers an exceptional broker experience, balances team member workloads, and effectively collaborates with all business partners in service delivery, ensuring satisfactory broker experience ratings
• Monitors, tracks, and observes process and production behaviors, identifying opportunities where additional training support may be required and/or delivers insights/solutions to resolve productivity issues  
• Implements effective delegation best practices, balancing involvement into the transactional analysis and due diligence aspects of team assignments
• Oversee the day-to-day operations of the CMFA Pool including supervision of direct reports and quality review of analyses, deadlines, and resolution of issues/conflicts
• Performs quality control reviews, identifying where the team’s strengths are and areas where additional training may be required. Communicates review feedback in a timely manner, and identifies recurring themes observed to action into individual and/or team training and development opportunities. 
• Monitor CMFA Pool and Financial Analysts performance to identify opportunities for process/deliverable improvement and continued development
• Lead, coach, train, and develop Financial Analysts on best practices developing investment memoranda, identifying and articulating transactional strengths and mitigates to risks, analyzing complex legal real estate related documentation including tenant leases, term sheets, loan agreements, mortgage documents, partnership agreements, and financial statements, and interacting with lenders and investors throughout the marketing and due diligence process 
• Develop and deliver Multifamily Financial Analyst training materials to standardize onboarding and support continued development, equipping Financial Analysts with relevant resource tools
• Partner with MAG brokers and key stakeholders to develop, enhance, and implement a Multifamily Analyst training program
• Spearhead the creation of standardized, best practice workflow processes and guidelines across the Financial Analyst Pool that create efficiencies and adds value to the MAG broker experience; collaborate with MAG brokers to understand current state processes and opportunities for standardization, taking ownership to action next steps
• Collaborate with technology partners to identify, implement, and maintain automation/data analysis solutions to support CMFA Pool operations (e.g., Salesforce, SharePoint)
• Actively participates in business intelligence reporting and maintenance, ensuring workflow pipeline is accurate, complete, and kept current. Ensures reporting data and analytics are accurate and complete.  
• Support business development activities to encourage use of the CMFA Pool across C&W MAG’s product group and key stakeholders
• Champions the adoption of the Financial Analyst Pool, pitching value proposition and benefits to Capital Markets MAG brokers while identifying opportunities where the Financial Analyst Pool can support. Develops and maintains productive broker relationships
• Contributes to change management efforts and assist with managing resistance to change associated with changes to process/service delivery
• Demonstrates Cushman & Wakefield’s core values by promoting a culture of diversity, equity, and inclusion; leads by example
• Performs other related duties as required or requested

Other Requirements & Administrative Duties

• Bachelor’s Degree (Business, Finance, Real Estate, Accounting, Economics, etc.) strongly preferred, Masters, MBA, CPA a plus
• Combination of education without a degree and corporate work experience may be considered
• 7+ years of multifamily financial analysis and underwriting modeling experience; Capital Markets and Commercial Real Estate underwriting and valuation experience strongly preferred  
• Demonstrates an executive presence with the ability to communicate and interact with MAG brokers and contributes to driving successful outcomes
• Experience leading teams and contributing to the professional development of financial professionals, including completing performance evaluations and managing team members who may be remote workers or reside in different geographies
• Previous multifamily underwriting and/or originations experience a plus including, but not limited to, investment sales, debt financings for single assets, portfolios, and institutional-quality asset sale and experience across the capital stack sources
• Strong champion of change and process improvement, as well as problem resolution, project management, communication, and relationship management skills
• Experience improving processes and procedures to drive standardization and improve efficiency and quality; demonstrates technical savvy to identify areas for automation or technical improvement
• Ability to balance and prioritize multiple priorities in a high-volume, fast-paced environment
• Ability to navigate challenges with a solution-orientated mindset and act with a sense of urgency
• Strong analytical skills with high attention to detail and accuracy
• Prior management oversight with direct reports is a plus
• Highly proficient in Microsoft Office Suite, specifically Excel
• Excel cash flow modeling experience required, Argus modeling experience is a plus
• Previous Capital Markets and/or Multifamily brokerage team experience a plus (broker license is not required for role)

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

The Opportunity:  

Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security space missions? You understand your customer’s environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. If this sounds like you, come join Booz Allen Hamilton’s team to work on the Space Force’s top priority space programs.

 
As a Deputy Information Systems Security Manager (ISSM) on our team, you will work with colleagues to develop and deploy the next generation of Overhead Persistent Infrared Radar cyber security capabilities to deliver critical information to our warfighters to quickly win or even prevent future wars. Your client will trust you to help establish, document and monitor multiple ground system enclaves from Unclassified through Top Secret. You will lead and support cyber accrediting activities, authority to connect and security impact assessments. You will grow your skills by researching new requirements, technologies, and threats and using innovative integration methodologies and tools to integrate remote sensing systems to deliver warfighter capabilities.

Join us. The world can’t wait.

You Have:

• 10+ years of experience in Information Security or Cybersecurity

• 5+ years of experience managing cyber teammates

• 5+ years of experience as an ISSO or ISSM delivering information assurance or Cybersecurity support

• Experience with supporting system security and authorization approval processes

• Experience with NIST 800-37, NIST 800-53, or Intelligence Community Directive 503 requirements

• Experience successfully interfacing with internal and external customers, such as other ISSM, SCA, or Program Manager

• Top Secret clearance

• Bachelor's degree

• CASP+, CISSP, or CISM Certification

Nice If You Have:

• Experience with providing network, system administration, or computer operations support

• Experience with Open RMF, Xacta, eMASS, ACAS, SteelCloud, ELK and vulnerability databases, including Tenable Nessus

• Experience with supporting the intelligence community, Air Force, or Space Force cyber security programs

• Knowledge of cloud architecture and virtualization

• Knowledge of computer networking concepts, protocols and security methodologies

• Possession of excellent interpersonal and presentation skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.  

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

The Corporate Controllers team has an exciting and challenging opportunity for an Accounting Manager located in Midland, Michigan.  This position is a member of the Corporate Reporting group providing financial reporting and analysis to senior management. The Accounting Manager is responsible for ensuring accurate, transparent and comparable financial information is delivered in a timely manner to internal customers as well as provide analysis of financial results to support regulatory filings with the U.S. Securities and Exchange Commission. The incumbent will work closely with business and functional finance personnel as well as senior management.  This role requires excellent communication, interpersonal and analytical skills. The incumbent will be required to respond quickly to requests from senior management. The individual in this role will serve as the Corporate Reporting subject matter expert for PVC (Price/Volume/Currency), Sales, Management Cash Flow, and depreciation and amortization (D&A) and is expected to own all related processes, reporting, and analysis and be able to articulate results and drivers to internal customers and senior leadership.

Critical areas of responsibility include:

• Preparation of PVC reporting and related sales analysis, as well as other ad hoc sales reporting and analysis.
• Preparation of Management Cash Flow.
• Depreciation and amortization reporting and analysis.
• Preparation and review of various other monthly and quarterly Corporate Reporting deliverables.
• Preparation and review of other ad hoc reporting and analysis based on requests from internal customers or senior management, ensuring accurate and timely information is delivered.
• Preparation of segment results in Management’s Discussion & Analysis in 10-K/10-Q filings.
• Preparation and review of financial data used to support Dow’s SEC filings – 10-Q, 10-K and Earnings Release.

Required Qualifications:

• A minimum of Bachelor’s degree or relevant military experience at a U.S. E6 or Canadian Petty Officer 2nd Class, Sergeant ranking or higher
• A minimum of 6 years of relevant experience
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

This position does not offer relocation assistance

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
  • ​Paid time off to care for family members who are sick or injured.  
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

ROLE SUMMARY

The Senior Manager of Colleague Communications & Engagement (CC&E) will report to the Director of CC&E and support the Global Oncology organization.

This position will support the Pfizer Oncology Division in developing and executing communications content and strategies that shape the culture of Oncology and enhance the organization’s ability to meet and exceed its business goals.  These strategies should connect Oncology colleagues to the Oncology and larger Pfizer vision, goals, and values while also continuing to meet day-to-day company information sharing needs.  This role will also have special focus on an Oncology Leadership Team (LT) member, as well as support other LT members on an as needed basis. 

Partnering closely with the Director of CC&E; HR; External Communications and other internal communications leads across businesses as needed), this individual will develop and oversee leader communications for an LT member encompassing town hall meetings and events, internal social media, content and creation for diverse communication campaigns and updates. 

The Senior Manager will also support creation of new communications channels, improvement or consolidation of existing ones, and the production of best-in-class engagement activities.

The senior manager will also develop and implement content for communications news vehicles (e.g., newsletters, ongoing updates), and graphical elements; and will liaise with the PfizerWorld editor on Oncology’s representation in enterprise communications.

The person in this position will be responsible for understanding and regularly using relevant operational systems, platforms and tools, including intranet sites, the Viva Engage (i.e., internal Yammer) platform, and e-mail and other distribution tools. 

This role will collaborate and coordinate closely with HR and the external communications leads, as well as those leading internal communications across the enterprise and specific businesses, to ensure coherent, aligned and mutually-reinforcing messaging that amplifies Oncology’s voice.  

This is a role for an experienced communicator with organizational and leader experience as well.  This is a creative, energized individual who is both a strategic thinker and a hands-on doer.

The role encompasses:

• Providing strategic guidance to leaders and their teams to help produce clear, compelling, and engaging communications that align with Pfizer’s and Oncology’s goals and the Pfizer Purpose Blueprint

• Managing and implementing colleague communications for the business including culture and change management communications and leader communications to drive understanding of and excitement about business priorities, key initiatives, and the cultural underpinnings of the business.

• Partnering with External Communications, business and Enterprise Colleague Communications & Engagement, HR, Corporate Affairs colleagues, and Digital to ensure alignment with Pfizer’s colleague engagement priorities.

• Collaborate and provide input on content & channel strategy to evolve the practice of internal communications of the new Oncology Division, including initiating and/or partnering on projects such as a merged Oncology intranet and unified Oncology Yammer platform.

• Providing counsel to senior leaders, and guidance to managers and colleagues while driving execution of organization initiatives.

• Will oversee help build a sustainable framework for the above internal communications guidance and support. 

The broader team of which this role is a member ensures the correct messaging of programs, processes, and initiatives in alignment with Corporate Affairs and Legal/Compliance priorities and strategies, and ensures processes and programs are strategically implemented and communicated in an effective and consistent manner, and aligned with the business in a manner that is cohesive, effective, and when applicable – compelling and engaging for colleagues.  

ROLE RESPONSIBILITIES

The Senior Manager of Colleague Communications and Engagement (CC&E) will report to the Director of CC&E and work in close partnership with External Communications, HR, Corporate Affairs and Legal organizations to ensure programs are delivered and aligned with business strategies and priorities.

• Support the Director of CC&E in the development and execution of internal communications and colleague engagement strategies.

• Develop and edit content for internal communications using the internal “PfizerWorld” intranet platform as well as Viva Engage (i.e. Yammer) and/or Teams, newsletters, e-signs, leader communications, FAQs, and other creative modes of messaging to ensure colleagues are kept informed and engaged.  

• Develop (and distribute, as appropriate) messages, announcements, events, presentations, and other communication vehicles to drive engagement around Pfizer’s Purpose Blueprint company values and Oncology imperatives.

• Develop creative solutions and support senior leaders in effectively driving colleague communications and engagement.

• Develop initiatives that will help unleash the power of our people and ensure a positive and inclusive work environment and experience for all colleagues.

QUALIFICATIONS

• BA/BS in Communications, or related field that stresses writing, content comprehension and analysis, required.

• Minimum eight years of Communications experience.

• Must be a creative and strategic thinker with a talent for developing communications plans and initiatives that drive colleague engagement and enhance their experience.

• Must be experienced in supporting leadership.

• Solid expertise in communications core competencies with experience in improving processes.

• Experience in external aspects of corporate communications are a plus, including media relations, crisis management and executive positioning.

• Commitment to editorial excellence – writing, editing, and proofreading skills as well as journalistic ability to source stories.

• Demonstrated ability to work in a matrix team environment.

• Ability to handle multiple priorities and respond back in a timely manner.

• Project management, facilitation, and problem-solving skills required along with strong process skills. Any type of continuous improvement experiences a plus.

• A strong sense of business ethics including the ability to appropriately handle confidential information.

• Ability to challenge a leader’s perspective when it is in the best interest of Pfizer.

• Ability to execute initiatives in a timely manner with high quality.

• Ability to learn and understand the business and is motivated to continue learning.

• Ability to analyze information and provide guidance and solutions.

• Ability to take the complex and make it simple to understand.

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Other Job Details:

• Last Date to Apply for Job: March 15, 2024

• Must be able to work at NYHQ site 2-3 days per week, or as needed by the business.

Relocation assistance may be available based on business needs and/or eligibility.

Address:

Job Family Group:

**Bilingual in English and Spanish is preferred*

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
• Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
• Conducts cold calls to prospective customers to develop new customer relationships.
• Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
• Supports the Bank’s community involvement and participates in community activities.
• Maintains a high-touch relationship with key branch customers and prospects within the market.
• Resolves customer related issues using knowledge of bank services, products, and processes.
• Fulfills sales and service activities for the customer in accordance with approved procedures.
• Builds the business plan for the branch.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Implements, reviews, and revises work plans.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Ensures alignment between stakeholders.
• Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
• Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Communicates goals, plans, and assignments to achieve financial and customer service goals.
• Leads the implementation of new programs, products and processes within the branch.
• Coordinates the implementation of national and regional sales and service initiatives.
• Monitors the service request and problem resolution processes for adherence to national standards.
• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
• Plans and controls unit operating expenses in accordance with forecasts.
• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
• Builds effective relationships with internal/external stakeholders.
• Maintains the confidentiality of customer and Bank information.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with all legal and regulatory requirements for the jurisdiction.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Previous supervisory or management experience - preferred.
• In-depth knowledge of retail banking products and services.
• Advanced knowledge of competitive marketplace and trends in product offerings.
• Working knowledge of branch operational processes and policies.
• Working knowledge of branch technologies, processes, and performance metrics.
• Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

**Please note the target base salary for this specific position in Yakima, WA is $75,000**

Compensation and Benefits:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About Us:

Job Description:

The Customer Engagement Application Lead will be responsible for delivering portfolio of application and process solutions to the cross-platform sales, marketing, and field service organizations enabling commercial and service excellence. This role will be responsible for ensuring systems meet our cross-platform business needs inclusive of essential changes that will support evolving business requirements and the driving of continuous improvement. The Customer Engagement Application Lead will work closely with business product owners and stakeholders to proactively identify opportunities to improve the adoption and value of key productivity tools in the Customer Engagement ecosystem.

Principal Duties and Responsibilities (Essential Functions): 

Business Engagement

• Act as the primary point of contact for all stakeholders (e.g. business, implementation partners, executives, and other IT departments) on matters related to Customer Engagement Application Services.
• Work closely with business leadership, and proactively identify opportunities to improve the adoption and value of key productivity tools in the Customer Engagement ecosystem.
• Actively engage with the business product owners and stakeholders to drive alignment of process and requirements.
• Continuously monitor the application performance and gather feedback from business product owners and stakeholders, using data-driven insights to make informed decisions and prioritize future improvements.
• Provide periodic communication to the business stakeholders regarding project status, request backlogs, and support metrics.

Project Leadership and Operations

• Act as the primary IT product owner (SME) of the applications within Customer Engagement Applications portfolio and related business processes.
• Responsible for the overall delivery of operational support, ensuring that service performance meets or exceeds established goals / SLAs.
• Act as the primary point of contact with the Enterprise Services Support teams, to ensure high quality and response handling of tier 1 and 2 issues, working closely to escalate issues and ensure excellent customer service to our users. 
• Engage with the Customer Engagement COE, in collaboration with enterprise architect and other platform CE leaders to determine the best approach to address the needs of the business while also maintaining a standard solution for BW. 
• Act as the project leader on implementation and improvement projects.
• Coordinate projects and team members across platforms, working closely with Business Partners, Project Managers, and Enterprise Services to deliver robust solutions to the business teams.
• Communicate with internal IT teams and the business community to ensure team members are aware of status, KPIs for projects are understood and visible, key decisions are made on a timely basis and manage escalations to ensure the on-time quality delivery of projects/changes. 
• Analyze, design, and implement process improvement changes that will enable business value.
• Work closely with the business to track and prioritize request backlog (a list of features and requirements).
• Provide periodic updates to business stakeholders on projects, continuous improvement initiatives and requests backlogs.
• Point person for management of software licenses, security certificates and contracts with service providers.
• Educate business teams on application features and functionality.
• Assist business product owners on training preparation and delivery to ensure end users are appropriately trained.
• Deliver training to business teams when required.
• Able to lead design sessions if required in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.

Strategy and Planning

• Responsible for defining and managing the CE application strategy and roadmap in collaboration with enterprise and platform IT leaders.
• Stay current on vendor application roadmap, releases, and industry best practices, bringing that knowledge into delivering best solution for the business.
• Ensure that the implemented applications serve its intended purpose, deliver business adoption and outcomes.

Qualifications:

• B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science, Engineering, or related field

Knowledge and Experience

• Must have 5+ years of experience leading CRM, CPQ, Field Service and Marketing Tool deployments, from scope all the way to stabilization in a multinational company.
• Strong understanding of the Sales, Quoting, and Field Service processes.
• Must have direct experience of leveraging and integrating enterprise level systems, inclusive of CRM, CPQ, ERP, and Business Intelligence.
• Ideal candidates will have experience implementing Microsoft D365 CRM & Field Service Solutions.
• Must have broad experience either as part of business operations or be very familiar with broad business operations and have a track record of successful management of change.
• Must have experience delivering excellent user support within a matrix structure.
• Experience in systems governance and change control.
• Experience estimating project costs and leading projects.
• Preferred work experience in a manufacturing company with machine builder/OEM business processes.

Personal Attributes

• Excellent coordination and project management skills, the ability to bring strong oversight to multiple projects and changes running concurrently.
• Excellent ability to collaborate and engage with IT leadership, business customers and external third parties.
• Strong commercial acumen to manage operational and project budgets.
• Excellent verbal and written communication skills; ability to explain technical concepts to a non-technical audience.
• Must be able to work across all IT technical platforms to coordinate joint resolution of business problems.
• Experience influencing cross-functional teams without formal authority and maintaining strong working relationships.
• Well-developed analytical skills; highly skilled at strategizing, planning, and problem solving.
• Skilled at influencing, prioritizing, and setting expectations to move toward a common goal.
• Collaborative and thrives working cross-functionally; team player willing to “roll up their sleeves” to drive initiatives.
• Ability to work independently.
• Experience coaching, mentoring, and developing others.

Supervisory/Responsibility:

Direct supervision of a team of two (2) to five (5) Solutions Analysts.

Work Environment:

Work is typically performed in a standard office setting working at a desk or table on a level surface.

Position Type:

This is a regular, full-time position with the understanding that a regular work week will require extended days and hours as needed to meet business needs.

Travel:

Moderate domestic and occasional international travel required as part of this role.

Physical Demands:

The role requires the use of constant use computers and standard office equipment. Mental and visual attention is necessary to perform various duties.
 

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It’s not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.  This job description is subject to change at any time.

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Company:

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About the role: 

The Sr Manager, Utility Customer Success Management will be responsible for empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. The primary purpose of this role is to provide value and build interpersonal relationships that foster customers who are active promoters. We do this by driving enablement externally and advocacy internally. To be successful, you must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to help others. 

What you’ll do here: 

• Proactively manage a portfolio of mostly Large, Core, and Base customers

• Manage, coach and mentor a small team of CSMs

• Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events

• Coordinate small internal customer projects

• Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers

• Proactively identify and escalate at risk clients and product issues

• Conduct quarterly business reviews with assigned clients.

• Serve as a subject matter expert for Utility Expense Management and Resident Billing Services

• Ensure customer goals and objectives are met and deliver regular portfolio performance reporting

• Research and assist with resolution of performance issues

• Assist customers with general inquiries and initial research and escalate as necessary

• Ensure 95% call to action compliance.

• Provide a high level of actionable insight and data analysis to provide value for our customers. 

• Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.

• Be viewed by clients as a trusted advisor that understands their business and have Zego can help impact key business results

• Participate in POD and attend Sprint review meetings .

• Accurately documents and updates client records, support notes and interactions within the various software systems (Salesforce, Jira, etc).

• Consistently meets personal/team goals and quotas.

• Develop and manage a book of clients from CSA covered segments

• Mediate between clients and the organization.

About you:

• 8+ year experience in a Customer Success or Account Management role with 3+ in informal or formal leadership roles

• Proven track record of success 

• Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.

• Proven ability to work in a fast paced, team centered work environment

• Prior experience in SAAS, multifamily, hoa or proptech. 

• Technical aptitude and ability to identify alternative solutions to customer issues.

• Ability to handle multiple, critical, high priority issues with a sense of urgency .

• Proficiency with Google Suite Products.

• Excellent communication– verbal, written, interpersonal with strong active listening skills.

• Detail-oriented and dependable, with a positive and inquisitive attitude.

• Ability to multitask, prioritize, and collaborate

• Exhibit a high degree of self-motivation, drive and a proactive nature.
   

Bonus points if you have:

• Bachelor's degree or higher

• Multifamily Utility Management experience

• Real Estate or PropTech industry experience

The US base salary for this full-time position is $90,000 - $120,000 + bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

This position is responsible for leading our C2O (Contract to Order) and Provisioning team. This group is responsible for contract review, billing profile and fulfillment creation/updates. As a leader of this team you will identify risk and needs based on metrics and trends, assist with speed to execution, accuracy and process improvement initiatives.

What You’ll Do: 

• Coaching and development of team members

• Monitor queues, performance and provide reporting/metrics 

• Identify trends and opportunities for improvements 

• Sets priorities for the team

• Partners with the director on department initiatives and team needs

• Create partnerships and own relationships with a various business leaders (Technology, Billing, Sales, Legal, Pricing, Business Ops etc.) to deliver results

• Navigate through enterprise/BU initiatives that will impact process and technology

What Experience You'll Need:

• Bachelor’s degree or equivalent experience

• 2+ years of people management experience

What Could Set You Apart:

• Excellent critical thinker, problem solve and decision maker

• Proven ability to foster a spirit of teamwork and unity among multiple department areas

• Strong presentation ability and comfort level with all management levels

• Experience with Project Management and LEAN mythology, Green Belt highly preferred

#LI-Hybrid

#LI-ES1

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

Function:

Schedule:

The estimate displayed represents the typical salary range or starting rate of candidates hired in Washington State. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Washington Equal Pay and Opportunity Act.

Employee Benefits: 

• Competitive wages for both full and part time opportunities
• 401K plan with company match after 1 year
• $10,000 educational assistance plan during your career as a FedEx Office employee! Academic term and plan year maxes apply.
• Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.
• Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.
  • Sick time accrues 1 hour for every 30 hours worked. 
  • Vacation accruals are based on position and years of service. For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.
  • 4 premium holidays, 2 non-premium holidays, and two floating holidays for all eligible employees.
• Paid parental leave for both moms and dads!
• Adoption Assistance Program
• Medical, Flexible Spending Accounts, EAP, Dental, Vision, LTD & STD Disability, Life Insurance, Commuter, and Voluntary benefits
• Valuable employee discounts on shipping, printing, and access to LifeCare/Lifemart that offers discount programs for items such as retail and auto purchases, computer products, day care services, health and wellness needs, real estate, mobile phone products, education, and more.
• Free FedEx Learning Center (FLC) to help with career development aspirations / training for all FedEx Office employees.
• Diversity, equity, and inclusion programs available for all employees.

POSITION SUMMARY: 

Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes.  Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
• Evaluates the efficiency and productivity of team members in creating positive customer experiences
• If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction 
• Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment
• Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered
• Provides training and development of team members on assigned shifts by monitoring goals and providing feedback
• Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members
• Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards
• Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks  are being performed
• Oversees shipping related services and activities
• Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives
• Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls
• Assists Store Manager in review and transmission of payroll and daily close out of POS
• Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance,  daily close-out of POS, bidding, ordering and receiving supplies and inventory controls
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High School diploma or equivalent education
• 1+ year of related experience, prior supervisory experience preferred
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

• (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
• Suggests areas for improvement in internal processes along with possible solutions
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
• Applies Quality concepts presented at training during daily activities
• Supports FedEx Office Quality initiatives

EEO Statement

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant  on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.

POSITION SUMMARY: 

The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office’s largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals. 

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Understand and model FedEx Office values to customers and team members

• Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people

• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs

• Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers

• Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience

• Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation

• Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets

• Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits

• Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members

• Share ideas and use Quality Improvement tools in order to improve the business

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s Degree preferred

• Minimum High School or GED

• 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience

• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel

• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to stand and/or to move about the store to manage the daily operations
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
• Ability, on a consistent basis, to work within the appropriate level of independence
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

• (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
• Suggests areas for improvement in internal processes along with possible solutions
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
• Applies Quality concepts presented at training during daily activities
• Supports FedEx Office Quality initiatives

EEO Statement
 

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant  on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.

Job Title

Job Description Summary

Job Description

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.

We are looking for an experienced Assistant Maintenance Manager to lead team members in repairs and preventive / predictive maintenance on electrical and mechanical equipment primarily consisting of conveying and sorting equipment at our locations in the fast growing and dynamic logistics and fulfillment industry!

Expertise with Conveyor Systems strongly preferred. 

Duties include:

• Relies on experience and judgment to assign job plans and accomplish departmental goals. Manage all C&W Services maintenance team members at the site.
• Promote C&W Services both internally and externally. Must demonstrate leadership and good judgment in approaching decisions.
• Assist in formulating standards/work procedures while performing those duties and provide work order feedback on discrepancies noted in service delivery.
• Maintain positive customer and employee relations.
• Ensures that Maintenance department objectives and key metrics are met.
• Act as a Liaison to Account Manager, Planners, Customers, and Department.
• Lead team members by allocating time for one on one coaching and provide mentoring with high standards.
• Ensures compliance with all company / customer regulations, policies, and procedures.
• Oversee all applicable codes, standards, and specifications.
• Develop and oversee QA/QC inspection protocol of all work personnel and work performed.
• Achieve performance expectations set forth as part of performance appraisals.
• Communicates with all team members to support the development of short and long-range goals and objectives.

Requirements include:

• Bachelor’s Degree in Industrial Maintenance, Engineering, Management or related field (preferred) or transferrable management experience (3 years minimum; 5 years preferred).
• Have or possess capability to obtain CMRP / ICML MLT 1
• Has working knowledge of repairs and preventive / predictive maintenance on electrical and mechanical equipment. Repairs and preventive / predictive maintenance to be performed in conformance with established standards.
• Must have working knowledge of the following: proper use of basic/power tools, shop math, pneumatics, power transmissions, parts nomenclature, measurements and fasteners.
• Must be able to operate and have knowledge of simple and complex heavy industrial equipment such as forklifts, scissors lifts and boom lifts.
• Must have the flexibility to work all shifts including holidays and weekends as demanded by the job.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.

We are looking for an experienced Assistant Maintenance Manager to lead team members in repairs and preventive / predictive maintenance on electrical and mechanical equipment primarily consisting of conveying and sorting equipment at our locations in the fast growing and dynamic logistics and fulfillment industry!

Expertise with Conveyor Systems strongly preferred. 

Duties include:

• Relies on experience and judgment to assign job plans and accomplish departmental goals. Manage all C&W Services maintenance team members at the site.
• Promote C&W Services both internally and externally. Must demonstrate leadership and good judgment in approaching decisions.
• Assist in formulating standards/work procedures while performing those duties and provide work order feedback on discrepancies noted in service delivery.
• Maintain positive customer and employee relations.
• Ensures that Maintenance department objectives and key metrics are met.
• Act as a Liaison to Account Manager, Planners, Customers, and Department.
• Lead team members by allocating time for one on one coaching and provide mentoring with high standards.
• Ensures compliance with all company / customer regulations, policies, and procedures.
• Oversee all applicable codes, standards, and specifications.
• Develop and oversee QA/QC inspection protocol of all work personnel and work performed.
• Achieve performance expectations set forth as part of performance appraisals.
• Communicates with all team members to support the development of short and long-range goals and objectives.

Requirements include:

• Bachelor’s Degree in Industrial Maintenance, Engineering, Management or related field (preferred) or transferrable management experience (3 years minimum; 5 years preferred).
• Have or possess capability to obtain CMRP / ICML MLT 1
• Has working knowledge of repairs and preventive / predictive maintenance on electrical and mechanical equipment. Repairs and preventive / predictive maintenance to be performed in conformance with established standards.
• Must have working knowledge of the following: proper use of basic/power tools, shop math, pneumatics, power transmissions, parts nomenclature, measurements and fasteners.
• Must be able to operate and have knowledge of simple and complex heavy industrial equipment such as forklifts, scissors lifts and boom lifts.
• Must have the flexibility to work all shifts including holidays and weekends as demanded by the job.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our Denver multifamily community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs onsite and with the community.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills. Yardi, CRM.
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team - multifamily onsite leadership experience.
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of onsite Property Management experience, specific to the Denver multifamily market 
• 3+ years of Management/Leadership experience 
• Yardi, CRM, Microsoft Teams, Excel, Outlook

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development  
• of creative marketing programs. 
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills 
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team 
• Perform any other related duties as required or assigned 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 
• 3+ years of Management experience 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.