Total 4,866 job vacancies in Edinburgh, Scotland, Edinburgh, EH2 3AH

Job Description

Children, Education and Justice Services

Senior Early Years Intervention Officer
Waverley Court

Salary: £37,626 - £44,257 (pro rata for sessional)
Hours: 36 per week, 39 weeks sessional

2 x permanent ( 1 x 36 & 1 x 28.8hrs)
1 Fixed Term (36hrs) till 04/01/2026 (maternity cover)

We are currently recruiting for Senior Early Years Intervention Officers as part of the Early Learning and Childcare Expansion as funded by the Scottish Government.

In Edinburgh, this is a relatively new post and provides an excellent opportunity for anyone who has a degree or working towards a degree qualification within early years.

SEYIOs are centrally managed within the Early Years team and are then allocated to identified settings and work directly with the children. As part of the role there is on-going high quality training to support intervention work which will improve outcomes for some of our youngest learners.

This post will appeal to practitioners who want to further develop their skills and who would like to make a difference in closing the poverty related attainment gap.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Assistant - Wellbeing Hub
Craigmount High School

Salary: £24,909 - £25,116 (pro-rata for part time and sessional)
Hours: 30 per week, 39 weeks sessional

Opened in the early 1970’s to provide secondary education for the North West area of Edinburgh, Craigmount High School draws its students mainly from the areas served by the following primary schools: Corstorphine, East Craigs, Fox Covert, Hillwood and Roseburn.

The school is co-educational and non denominational and welcomes students from any social, ethnic or religious background in keeping with The City of Edinburgh Council's policies on equal opportunities. We receive a high number of placing requests. We are very proud to be an Inclusion Resource school, with a small number of students in each year-group benefiting from this extra support.

For more information about the school, please visit the website http://craigmounthighschool.co.uk/ or call 0131339 6823.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Support for Learning Teacher - Fixed term until 26/06/2025
Forrester High School

Salary: £33,594 - £50,589
Hours: 14.84 per week (Monday, Tuesday)

The successful candidate will be capable of inspiring students and have a firm belief in the potential of all students.

Forrester High School strives to ensure that all young people have access to tailored learning pathways that meet their needs. We will work closely to ensure our learners know how to progress their learning. This will enable them to gain the skills, experiences and qualifications they need to achieve a successful, positive and sustained destination on leaving school.

The school is firmly committed to raising attainment and promoting achievement. This is a whole school priority in the improvement plan and reflects local CEC and national priorities.

Forrester High School is a state of the art PPP school opened in January 2010. All classrooms are fully equipped to a very high standard.

Since 2012, the school has rolled out iPads to the senior phase to help improve their learning in the classroom and at home. As a 1:1 computing school, all teachers have the latest Apple technology which includes teacher iPads and Apple TV’s in every classroom.

Sports facilities are exceptional and include Games Halls, Gym, Swimming Pool, Fitness Suite, 3G and 2G artificial pitches as well as conventional grass pitches for both rugby and football.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Assistant (Wellbeing Resources)
The Royal High School

Salary: £24,909 - £25,116 (pro rata for part time and sessional)
Hours: 27.5 per week (Monday - Friday), 39 weeks sessional

Based in the West of Edinburgh, The Royal High School is one of the oldest schools in Scotland. It has a strong sense of history, but prides itself on being very much a school of the 21st Century. It is a non-denominational, 6-year comprehensive, with pupils drawn from 4 catchment primary schools: Blackhall, Clermiston, Cramond and Davidson’s Mains. A significant number of placing requests are received each session. Year groups are capped at 220 and the school roll sits around 1260.

The school was the subject of a HMIE inspection in 2007 and local authority follow-through visits in March 2009 and May 2010.

The Senior Leadership Team (SLT) comprises the Rector, four Depute Rectors and the Business Manager.

The current teaching staff complement is 88 FTE with 20 FTE staff other than teachers, including a team of Pupil Support Assistants, who support the integration of pupils. There is an integrated Additional Support for Learning Team combining the former Guidance and Support for Learning teams. In line with the Authority’s integration policies, the school caters for a wide variety of physical, sensory and learning needs. This has been highly successful and forms a key element of our social inclusion strategy.

The school was refurbished in 2004 and enjoys a high standard of accommodation, although social areas are limited and teaching space has to be rigorously timetabled. The facilities are used extensively outside of normal school hours by the school, the RHS Club and the community; the school is designated a Community Sports Hub and the PE facilities were refurbished in 2015 to support this. There is an excellent extra-curricular programme, with partner clubs and staff offering a range of opportunities in which young people can participate. ICT facilities are very good and S3-6 pupils all have access to a 1:1 iPad device to support their learning at home and in school.

The school has positive links with parents, local businesses and the local community. The Parent Council and School Fundraising Group play an important role in the life and work of the school. Meetings are well attended and discussions are always lively and informative. The school is also supported by an active Former Pupils’ Club.

For more information about the school, please visit the website https://royalhigh.wordpress.com/ or call 0131 336 2261.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Requirements

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

CF Children, Education and Justice Services

Support For Learning Teacher
Davidson’s Mains Primary School

Salary: £33,594 - £50,589 (pro-rata for part time)
Hours: 22.74 per week - Tuesday-Thursday

Davidson’s Mains Primary is a non-denominational school situated within the Royal High School catchment area in the north west of Edinburgh.

The staff consists of a Head Teacher, two Depute Head Teachers, a Principal Teacher, 22 class teachers, 2 part time Additional Support for Learning Teachers and a part-time Specialist Teacher of PE and instructors of violin, cello and brass. In the nursery there are 2 Senior Early Years Officers, 4 Early Years Officers, 12 Early Years Practitioners, 5 Early Years Assistants, 2 Early Years Domestics and a part-time administrator. Our support staff includes a Business Manager, School Administrator, Clerical Assistant, Facilities Officer, a Pupil Support Officer, P1 Early Years Practitioner and 16 Pupil Support Assistants.

Strong links have been established with The Royal High learning community. The school has an active PSA and a supportive Parent Council. Children take part in a wide range of sporting and creative activities after school, led by Active Schools Coaches and staff.

We are actively looking to recruit a Support for Learning Teacher to join our Team. The successful candidate will work as part of our dynamic staff team who aim to provide a supportive and inclusive environment where successes are celebrated and best efforts inspired.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Assistant - Fixed term until 26/6/2025
Broomhouse Primary School

Salary: £24,909 - £25,116(pro rata for part time and sessional)
Hours: 10 per week, 39 weeks sessional

Monday to Thursday - 2.5 hours per day

The Post of Early Years Assistant at Broomhouse Primary School is:

• To work collaboratively as a member of the early years team within the early years provision.
• Assisting in meeting the educational, care and welfare needs of all children ensuring those with additional support needs who are able to attend a mainstream provision, can effectively access the curriculum.
• To be flexible and assist in carrying out general clerical duties as and when required in support of children’s learning.
• To provide support and assistance in the day-to-day operations of the School/Early Years Centre as directed by the Head Teacher/Head of Centre or nominated staff.

The hours will be:

Monday to Thursday 11.30 am - 2.00 pm

There is a requirement to be registered with SSSC or equivalent and gain a SVQ level 2 qualification within 5 years. Early Years Assistants are required to be registered with the Scottish Social Services Council within 6 months of starting employment. They are also required to achieve an SCQF Level 2 Social Services for Children and Young People qualification within 5 years of being registered with the SSSC and this is funded by the early years service. There will be an opportunity for those who wish to progress to SCQF Level 3 to receive funding for this.

For further information or to discuss the post please contact Pamela Soutar on Pamela.Soutar@ea.edin.sch.uk.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Head Teacher
Niddrie Mill Primary School

Salary: £81,579
Hours: 35 per week

Please see attached Niddrie Mill Primary School Head Teacher recruitment pack and school website:    https://niddriemill.wordpress.com/

Please note, for candidates that are invited for Short Leet there will be a virtual assessment centre consisting of three written tasks.

The Standard for Headship is now an essential requirement for this post. If the successful candidate does not meet this requirement the post may be offered on a temporary basis for a maximum period of 30 months if the panel is satisfied that, on an individual basis, there is a likelihood that the Into Headship qualification will be achieved within this timescale. A permanent contract will be offered only when the course is successfully completed. If it becomes clear that this essential qualification will not be achieved within 30 months then the contract will be ended with appropriate notice and the temporary Head Teacher will then revert to a DHT1 post available across the city.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Primary Teacher - Fixed term until 26/6/2025
Gylemuir Primary School

Salary £33,594 - £50,589
Hours: 35 per week

Gylemuir is a diverse and multicultural primary school in the North West Edinburgh. We have over 520 children across our Primary School and Nursery and a large staff team who all embrace our school values of being supportive, welcoming, creative and happy.

We are looking for someone to join our team to cover one of our P7 classes until the end of term.

For further information please visit our website or to discuss the post please contact Aileen Smart on 0131 334 7138.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Your New Company

This company is a leading sustainable building materials and construction solutions business on the Scottish Transport framework. They are committed to delivering innovative and high-quality products. With a strong focus on safety and sustainability, they are dedicated to making a positive impact in the communities we serve.

Your New Role

As a Surfacing Supervisor, you will oversee surfacing operations on busy roads covering the South East of Scotland. You will manage squads and subcontractors, ensuring projects are completed safely, on time, and to the highest standards. You will manage resources effectively, and maintain quality control throughout the surfacing process.
The works will be mainly carried out overnight (90%) with the normal shift starting at 19:30pm and finishing at around 2:30am with time and a half being paid for any night shift work.

What You'll Need to Succeed

• Proven experience as a surfacing supervisor/manager
• Experienced in project work - preferably on motorways
• Strong computer skills for project management and reporting
• A full driving license
• Valid SMSTS and CSCS black card
• Excellent leadership and communication skills

What You'll Get in Return

• Competitive salary with opportunities for overtime - £30 an hour with time and a half for night shifts (~£45 an hour)
• A supportive work environment with ongoing training and development
• Benefits package including health and wellness programs
• Opportunities for career advancement within a reputable company

What You Need to Do Now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

As Assistant Reception Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Mobile FM Air Conditioning Engineer
Edinburgh
Facilities Management
Salary: up to £40,000

We are looking for an experienced Air Conditioning Engineer looking to join our reputable FM client working on high-profile commercial sites across East Scotland/Central Belt. This is a great opportunity for someone with a background in facilities maintenance who takes pride in delivering excellent service and enjoys a mix of challenging, varied work.

About the Role:
You'll be responsible for planned and reactive maintenance, fault finding, and minor installations of AC systems in a range of settings including hospitals, universities, retail, and leisure complexes. You'll have the chance to work autonomously as well as part of a team to keep systems running smoothly and ensure safe, comfortable environments for all.

Key Responsibilities:

• Carry out PPMs and reactive repairs on air conditioning systems.
• Diagnose faults and undertake minor repairs, adjustments, or installations as needed.
• Ensure compliance with all Health & Safety regulations and maintain accurate documentation.
• Communicate effectively with clients and team members, providing updates on work progress.

Skills & Experience Needed:

• Proven experience in air conditioning maintenance within an FM or commercial setting
• F-Gas certification essential
• Strong diagnostic skills and ability to work independently or as part of a team
• Good understanding of Health & Safety regulations

What's on Offer:

• Company vehicle and fuel card
• Overtime and on-call rota (1 in 6)
• Ongoing training and development
• Opportunities for progression

Take the next step in your FM career with a company that values your expertise and provides the resources you need to succeed. Apply now to join a growing team that makes a difference across Scotland!

Your new company

You will be joining a prestigious and reputable legal firm located in the heart of Edinburgh's city centre. As an organisation, they are committed to your development and progression, offering a structured appraisal plan to help you grow with the firm.

Your new role


In this new and exciting role, you will be working in the central hub of the firm's support function, providing general legal administrative support to fee-earning groups, their PA's and other senior managers. You'll carry out a variety of tasks, including but not limited to;

• General administration (filing, scanning, printing, PDF conversions)
• File and document management
• Arranging travel
• Supporting the preparation of the fee earner billing process
• Process expenses
• Helping with ad-hoc projects when required

What you'll need to succeed

• Previous experience in legal administration or administration in a comparable environment
• Excellent customer service and communication skills
• Strong attention to detail
• Proactive with the ability to find solutions
• Good time management and capable of working to deadlines
• Positive work ethic
• Proficient in Microsoft Office packages

What you'll get in return


In return for your dedication and hard work, you'll receive a mix of development, wealth protection, lifestyle and health & wellbeing remuneration:

• Competitive annual salary
• Firmwide bonus plan
• Ability to buy /sell holidays
• Cycle to work scheme
• Retail discounts
• Sabbatical leave
• Railcard
• Employee assistance programme
• Occupational health
• Private medical insurance and dental plan

And many more!


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary Of The Role

The main purpose of an Incident Technical Specialist is to review and resolve Corporate Incidents for our clients, by investigating and analysing the cause and planning the actions required to rectify the issue by self or relevant parties. Incidents may be systems, procedural or product related.

You will also manage more complex and specialised CI's and provide Technical Specialist support to the wider CI Team

Benefits

• 33 days including Bank Holidays.
• Eligibility for an annual discretionary bonus scheme .
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave.
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
• Apply to find out about our other benefits.

You'll be:

• Owning the project management of individual Corporate Incidents to ensure agreed actions and timescales are met, including handling complex and technical CIs. Individuals will manage the most complex CIs within the Corporate Incidents team and will often manage large volumes of CI's under a portfolio / programme management approach.
• Leading CI Team training, mentoring, and auditing.
• Supporting CI related changes from raising initial change request through review and feedback on Business Requirement Documents and carry out testing of passed BAT cases.
• Working towards Key Performance Indicators and deliver against objectives set through monthly focus reviews.
• Completing any of the required regulatory / tax reporting and breach identification

You should apply if you have:

• Strong knowledge of Life and/or Pensions
• Excellent communication skills
• The ability to work effectively under pressure.
• Proficient skills in MS Office Word, PowerPoint

• The ability to train and mentor.

• Excellent planning and organisation skills, ability to manage own workload effectively and plan and organise activities required for CI resolution.