Total 1,504 job vacancies in Maidstone, ME16 9NT

We’re looking for dynamic and motivated Band 5 RMN Nurse to Work On Chartwell Ward. We are looking for a Mental Health Nurse to join our amazing team. We are currently an 18 Bed female Younger Adults Acute inpatient service. We are looking for a hard working, kind, caring, compassionate individual to help make our patient feel heard and valued.

The Acute Services serves the community of Kent with assessment and treatment of adults of working age who are suffering from acute mental illnesses. This is a challenging yet rewarding environment and requires excellent organisation skills and the ability to use initiative. As well as working effectively within an experienced and knowledgeable nursing and medical team.
• Carry out comprehensive, systematic nursing assessments which take account of relevant mental, physical, social, cultural, psychological, spiritual, and environmental factors, in partnership with the patient and others through interaction, observation and measurement.
• Work collaboratively with other disciplines, patients and their carers to agree a holistic person centred care plan that addresses the needs identified through assessment.
• To deliver and evaluate safe, competent patient centred care in partnership with the service user and their carers to support recovery.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

Maidstone Hospital, situated in the heart of the Kent countryside, covers a large population and includes the regional Oncology centre which is expanding in support of the Kent cancer network.

The Histology department provides services for Maidstone & Tunbridge Wells NHS Trusts, Medway NHS Foundation Trust and Dartford & Gravesham NHS Trust. Consequently there is a combined Histology workload of around 88,000 cases per year. The department carries out a wide range of investigations including various specialist resections from hospitals within the Kent & Medway.

The department moved to a custom built new facility in May 2011. It is computerised and well equipped. Career development and participation in CPD are actively encouraged.

Applications are invited for the post of Medical Laboratory Assistant . This post would suit an enthusiastic and self-motivated person with good interpersonal and communication skills and the ability to work as part of a team. Good hand eye coordination and attention to detail are essential requirements.

This post would suit candidates with an interest in laboratory diagnostics, particularly those looking to start a career in Biomedical Sciences within the NHS.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

Kent and Medway Pathology Network

Working for Maidstone and Tunbridge Wells NHS Trust you will be part of the Kent and Medway Pathology Network (South 8 network). Kent and Medway Pathology Network is made up of seven laboratories across three pathology services in four acute Trusts – East Kent Hospitals University NHS Foundation Trust, Maidstone and Tunbridge Wells NHS Trust and North Kent Pathology Services (hosted by Dartford and Gravesham NHS Trust and providing services to Medway Foundation Trust).

The network provides services across the health sector to a population of nearly 2 million.

The network vision is based around:
• A single laboratory information management system (LIMS) and managed services contract (MSC);
• A Director of Pathology Transformation who will work closely with teams and services to design and implement service changes which benefit the whole network;
• A commitment to consider a single management structure at a point in the future; and,
• A general agreement to collaborate, and to align processes and Standard Operating Procedures where it makes sense to do so.

You will not be expected to work at sites outside of Maidstone and Tunbridge Wells NHS Trust. However, there will be opportunities for collaborative working within this network

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk).

Interview Date: To be confirmed.


This advert closes on Friday 15 Nov 2024

We are seeking a Paralegal on a 6-month temporary basis in Maidstone. This role is Monday to Friday 37hrs per week.

Duties will include:

Assisting the team on matters including research, project support and case management encompassing a range of regulatory and criminal issues. The work will be both contentious and non-contentious in its nature.

Some opportunity to potentially develop court experience assisting fee earners at inquests and trails or other court hearings.

Opportunity to develop experience at all stages of a regulatory matter from initial incident through to conclusion of prosecution.

Preparation of paper work for cases for court bundles, instructions to counsel and expert, assisting fee earners in the arrangement of hearings, conferences and the instruction of experts.

Keep diaries and case management systems up to date

Handle confidential informational

We are looking for someone with:

Paralegal experience, preferably regulatory/criminal work

Excellent research skills

Excellent communication skills

Experience using case management systems

Meet and exceed budgetary requirements in terms of both time and fee income

Proactive approach to identifying issues and solving problems

Able to work to deadlines and prioritise workload

Quality and customer service oriented with an eye for detail and accuracy.

IT literate with good knowledge of Word and Excel.

This role pays £18.82ph - £20.20ph

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs​

Your new company
Our client, a dynamic and growing organisation based in Kent, is seeking an experienced Management Accountant to join their finance team. This is a fantastic opportunity for a skilled professional who thrives in a fast-paced environment and enjoys contributing to the financial success of a business.Your new role

• Financial Reporting: Prepare accurate and timely management accounts, including profit and loss statements, balance sheets, and cash flow reports.
• Budgeting and Forecasting: Collaborate with department heads to create budgets, monitor performance against targets, and provide insightful analysis.
• Variance Analysis: Investigate and explain any discrepancies between actual and budgeted figures.
• Cost Control: Monitor costs, identify cost-saving opportunities, and recommend improvements.
• Month-End Close: Ensure timely and accurate month-end processes.
• Client Interaction: Work closely with clients, providing financial advice and support.

What you'll need to succeed

• Part-qualified accountant (ACCA, CIMA, or equivalent).
• Experience: Minimum of 2 years' experience in management accounting.
• Technical Skills: Proficient in using accounting software (e.g., QuickBooks, Xero) and Microsoft Excel.
• Analytical Mindset: Strong analytical skills with the ability to interpret financial data.
• Communication: Excellent verbal and written communication skills.

What you'll get in return

• Competitive salary based on experience.
• Hybrid working model (2 days in the office, 3 days remote).
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.

What you need to do now
If this opportunity is of interest to you, please submit your up-to-date CV or contact Harry on 01622 235682.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

National Probation Service - Case Administrator
Overview:
We've got a great opportunity for a full time, temporary-ongoing role in the Miadstone Area.
o Full time - Monday - Friday
o Start Date: ASAP
o Location - Maidstone
o Pay Rate: £11.44

The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
o To greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary
o To handle all queries, referring on when unable to resolve
o To handle incoming and outgoing telephone calls, take messages and transmit to the appropriate person.
o To deal with all mail items; incoming, outgoing and internal
o To take bookings, support and service meeting rooms including training event registration as required
o To support the allocation and booking of hot desks, car parking and pool cars as required
o To pay bus fares/travel warrants to offenders and handle day to day petty cash
o To assist in maintaining Health and Safety and security aspects of the premises, including the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures
o To log building faults and incidents and keep a log of maintenance and repairs
o To ensure faults are reported and servicing requests for equipment are made with suppliers and contractors
o To assist with scanning and archiving as required
o To access databases for information as necessary and input information as required
o To practice safer working and adhere to data protection, confidentiality policies and legislation
o To produce operational returns as required
o To assist in other duties deemed appropriate for this grade of position

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Requirements:
All offers are subject to 3 years referencing checks and a DBS.

If this role interests you, please apply below.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

We are looking for Mobile Cleaners to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section. You will be based in and covering the Kent area. For this role you MUST be able to drive. This role will involve going into both occupied and empty properties, clearing and cleaning.

Duties include:

• To ensure the cleaning of all communal areas, offices, toilets and external areas on a regular basis and in accordance with the company standard.


• To ensure all accommodation is clean and fit for purpose.


• Remove rubbish to a suitable place and arrange collection.


• To ensure company procedures are adhered to and all cleaning records are completed and up to date.


• Other duties as deemed reasonable by the Head of Property Services.

Benefits

• 33 days annual leave per annum (25 days plus bank holidays)


• Life Cover (2 x basic salary)


• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)


• 6 month probation period


• Employer pension contribution (4% employer, 4% employee)


• Laptop/Phone/other equipment if required as part of job role


• Mileage expenses (claimable from home)


• Referral Scheme

The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out.

Email Lucy at l.wildish@newappointmentsgroup.co.uk if you would like further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Quality Governance Facilitator | KIMS Hospital, Maidstone Full Time Permanent | 37.5 hours per week Working Hours: Monday to Friday, 9.00am to 5.00pm Are you an experienced administrator with knowledge of clinical governance and looking for a new challenge? If so, we have a rare and exciting opportunity at KIMS Hospital to join our Quality, Governance and Patient Safety team as our Quality Governance Facilitator. KIMS Hospital is the largest independent hospital in Kent. As the Quality Governance Facilitator, you will support the Head of Quality, Governance and Patient Safety, ensuring the hospital operates in line with the Health and Social Care Act and all related legislation and standards. In this role you will need to be patient focussed and able to communication and engage with colleagues and stakeholders at all levels Role Responsibilities include: Administrate and collate data required for reporting, compliance and regulation Administrate and collate data via InPhase and other systems to compile monthly/quarterly governance reports Support training for staff on quality and governance systems and governance processes where required Communicate effectively with patients, visitors, consultants and KIMS staff to ensure information, updates, news bulletins and reports are received in a timely way Manage the Safety Alerts and NICE Guidelines to ensure these are reviewed and actioned Working with key stakeholders to ensure Policies/SOPs are reviewed regularly and any new policies/SOPs are developed in accordance with local/national guidance Meeting facilitation and diary management Essential GCSEs or equivalent in English and Maths Excellent written, IT and verbal communication skills. Ability to accurately record and produce meeting minutes Ability to work under pressure whilst remaining focused Experience/ knowledge of clinical governance systems and processes Expert knowledge of Microsoft Office Desirable NVQ Qualification in Business Administration After action review training or experience KIMS Hospital employees enjoy the following benefits: Competitive Salary Pension Scheme Private Health Insurance 33 Days annual leave plus extra time off for your birthday Life Assurance Reduced local Gym membership Annual Flu Vaccination Free Eye Test Subsidised staff bistro Up to 40% discount on some KIMS services Free secure staff parking If you have any queries regarding this vacancy, Liz would be happy to help. Please give her a call on 01622 231694 or email recruitment@kims.org.uk At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer. Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found athttps://www.gov.uk/disclosure-barring-service-check

The Mental Health Nurse (RMN/RNLD) is a key member of the multidisciplinary care team and will be responsible for assessing, planning, delivering and evaluating care, communicating findings, influencing change and promoting health and best practices, patient safety and experience.

The post holder will be professionally accountable to the Executive Director of Nursing, and operationally accountable to the Matron / Clinical Service Manager.
• Act as, or train to become, a Practice Assessor. Support student nurses' learning and development through assessment and feedback.
• Comply with NMC registration, revalidation, and Code of Conduct standards.
• Support the implementation of nursing strategies and adhere to KMPT policies and values.
• Identify, report, and respond to safeguarding concerns.
• Prioritize patient safety through safe practice, risk management, and incident reporting.
• Provide holistic care, including education, medication management, and support for patients and their carers.
• Supervise staff, manage workloads, and undertake specific clinical responsibilities as required.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Please refer to the attached job description for full details and the main responsibilities of the role.


This advert closes on Thursday 14 Nov 2024

Proud member of the Disability Confident employer scheme

We are looking for experienced Planned Maintenance Painter to join our client working within the area of Kent. Reporting to the Head of Property, the successful candidates will be responsible for undertaking both responsive and planned maintenance tasks to properties within their business. You will be required to carry out repairs, maintenance, painting and installation . This role involves working from home with daily travel to carry out repairs and maintenance in the properties where tenants reside or have vacated.

The successful candidates will have experience in general maintenance including clean and clear, painting & decorating and groundwork. Carry out a range of painting and redecoration tasks including prepare and clean surfaces using methods such as scraping, sanding and steam cleaning; remove old wallpaper and loose paint; repair cracks and holes in walls and joinery by applying fillers/ sealant. Prepare/sand surface for application of decorative product. To ensure all accommodation is clean and fit for purpose. To ensure company procedures are adhered to and all cleaning records are completed and up to date.

If this is a role for you and you have the necessary experience, please apply with an up to date CV. The role is subject to Disclosure and Barring Service (DBS) checks and will require a full UK driving licence.

Benefits

• 33 days annual leave per annum (25 days plus bank holidays)


• Life Cover (2 x basic salary)


• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)


• 6 month probation period


• Employer pension contribution (4% employer, 4% employee)


• Laptop/Phone/other equipment if required as part of job role


• Mileage expenses (claimable from home)


• Referral Scheme

Email Lucy at l.wildish@newappointmentsgroup.co.uk if you would like further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

An exciting opportunity for a motivated and focused Assistant General Manager to join the Specialist Medicine Directorate within the Medicine and Emergency Care (MEC) Division at Maidstone & Tunbridge Wells NHS Trust.

As Assistant General Manager within the Directorate, you will provide operational and strategic support to the MEC division. You will work closely with the Deputy General Manager, existing Assistant General Managers and General Manager to achieve activity targets against national requirements as well as supporting the delivery of new challenges.

You will be involved in financial performance and service improvement plans across the Directorate and work closely with Medical and Nursing colleagues to promote high quality patient experience throughout.

As a highly motivated manager with proven experience, you will need to display strong leadership qualities and have a proven track record of delivering high performance across the areas you have managed.

“Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible”

MTW is a large acute hospital trust in the south-east of England.


We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.


In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.


Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.



Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: TBC






This advert closes on Wednesday 13 Nov 2024

An exciting opportunity has arisen for registered nurses who are looking to develop their nursing career to join Mercer Ward at Maidstone Hospital as a Junior Sister/ Charge Nurse.

We are a 26 mixed bedded Elderly Care Ward - you will be supported through your journey by other Band 6 staff members, the Ward Manager and the multidisciplinary team.

We are looking for a dynamic and enthusiastic nurse with an interest in developing their leadership skills to join our existing team. We welcome applications from nurses that have at least 2 years acute hospital experience at a band 5 level, and with a keen interest in elderly care and the development of their professional nursing career.



Outstanding communication skills, ability to lead and support the team along with use of initiative is essential within the role as is the desire to deliver safe and compassionate patient care.

Support of the clinical education team and a competency based induction program are available.

Internal rotation to night duty and a mixture of long days and short shifts are worked.

“Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible”



MTW is a large acute hospital trust in the south-east of England.


We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.


In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.


Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.



Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust’s 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please emailmtw-tr.professionalstandards@nhs.netif this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: TBC


This advert closes on Wednesday 13 Nov 2024

Patient experience starts with the patient, listening and designing the experience to meet the needs of our patients and their families. Are you passionate about ensuring our patients, their relatives and friends have outstanding experience of our care?

At Maidstone and Tunbridge Wells NHS Trust, we strive to deliver the highest standards of customer service and the Patient Advice and Liaison Service (PALS) is a key part of this. Responding to enquiries received via our drop-in service, email, telephone and online reviews, the team provide a recognised invaluable service to patients, relatives, and other stake-holders.

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters.

They provide a point of contact for patients, their families and their carers.

As a PALS officer you will help to signpost and provide information,help resolve concerns or problems for service users, and tohelp to improve the NHS by listening to concerns and suggestions.

Previous applicants need not apply.

An exciting opportunity has arisen for a full time Band 4 PALS Officer. The post holder will be required to work 30 hours a week, Monday to Friday (excluding public holidays). The post holder will be required to work at both Maidstone Hospital and Tunbridge Wells Hospital (Cross Site), in line with service needs.

The ideal candidate will have a background of working in a patient experience or similar customer service or patient facing role. We are seeking someone with outstanding communication skills, who has the ability to prioritise, organise and respond in a timely manner to enquiries.

Patient focus is essential to the role, as is the ability to work on own initiative and shows a positive and proactive ‘can-do’ attitude, and is able to work independently or as part of a team.

Previous experience of using clinical systems would be a distinct advantage, but training will be provided to the successful candidate.

If you like to help people and make a difference, are a problem solver, have good negotiation and influencing skills, empathy, resilience and have a flexible approach, we would like to hear from you.

“Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible”

MTW is a large acute hospital trust in the south-east of England.


We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.


In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.


Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: TBC




This advert closes on Wednesday 13 Nov 2024

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email mtw-tr.professionalstandards@nhs.net if this is problematic)and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC