Total 119 business management project planning job vacancies in chelmsford essex cm3 5wa

Join Only Branded, as our Office and Business Support Manager . We seek a dynamic and results-driven professional who has a passion for e-commerce industry and a proven record of office management.

Responsibilities:

work schedules, assigns tasks, and delegates responsibilities;
Able to communicate with suppliers and can introduce new potential products.
Can make comparisons for new products based on amazon and other marketplaces.
Can increase business after introducing new products line.
advises on the handling of all correspondence and inquiries relating to accounts, sales, statistical and vacancy records;
ensures that procedures for considering, issuing, amending, and endorsing insurance policies are adhered to;
Day-to-day office management, plans, organizes, and coordinates the activities and office resources
must have deep knowledge of FBA (Fulfilment by Amazon) and FBM (Fulfilment by Merchant)
list the product on amazon.co.uk as well as other amazon marketplaces.
Must be able to communicate with amazon catalogue team about the issues with the products.
Order management both FBA and FBM based on the daily sales.
Order preparation and shipments management.
inventory management both, FBA and FBM.
Sales management and after sales administration

Kindly send your resume and a cover letter highlighting your experience and any achievements.

We await your application and are eager to welcome you onboard.

78322

This Senior Project Manager will report to the Program Delivery Managerand will work within Network Operations based in our Norfolk/ Suffolk/Essex regions. You will be a permanent employee.

You will attract a salary of £84,704 (Depending on Skills & Experience) + car and a bonus of 3%.

Close Date: 2nd February 2024

We also provide the following additional benefits

• Annual Leave
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

Job Purpose:

The role of the Senior Project Manager within the Distribution Capital Delivery team is for managing a geographical team to ensure the delivery of distribution programmes as set out in the annual investment plan produced by Asset Management. All projects are required to be delivered safely, to quality, on budget, on time and to customer service standards.

You will be to lead a team of Project Managers, SAPs, Work Planners, and Project Support in delivering a portfolio of projects and programmes from inception to completion.

Also, the Senior Project Manager is responsible for a team of direct resources and the daily management of contractors.

The Senior Project Manager will support the Program Delivery Manager with regards to budgeting and cost provision for their team and will be empowered to manage their budgets and expenditures following current Financial Authorisation Limits (FAL).

You will have the variety of being both technically and commercially challenging. It carries the responsibility for managing functions such as safety and customer service for the Distribution Capital Delivery activity. You will also support: Procurement and Contract Management for delivering professional services and engineering contracts, Asset Management in developing the delivery plans/strategies and budgets for future years, and Network Operations in responding to system emergencies and daily assistance.

The Senior Project Manager agrees and implements the project delivery strategy, allocating works to the project managers, and monitoring the performance of both the direct teams and contractors.

You will forecast resource and material requirements, monitor overall portfolio/project costs and delivery, manage contractor performance, and provide regular reporting.

Dimensions:

• The Distribution Capital Delivery team delivers the regulated settlement (ED1 & ED2) via the Asset Portfolio Plan for the three licence areas, with a team based in each region. As part of this team the Senior Project Manager will deliver a portfolio of projects spread across several areas within the Asset Portfolio Plan.
• The value of the portfolio will vary depending on the content but will be in the order of £15m - £20m per annum with a significant volume being low to medium value projects with a few larger value schemes circa £300k to £1M.
• The number of direct reports (Project Manages, Work Planners, SAPs, and Project Support will be in the order of 10-20.
• Several direct teams will report to individual project managers bringing the total number of staff under the Senior Project Manager to between 50-75 people.
• Part of the portfolio will be delivered by our contract partners and the Senior Project Manager will also have overall responsible for 100-150 contract teams working on the network on a day-by-day basis.

Principal Accountabilities:

• Ensure that a high standard of safety management prevails throughout all responsibilities and that safety performance is maintained within parameters defined by UK Power Networks. Promote the Incident and Injury free philosophy.
• Lead a team to deliver projects from inception to completion to time, quality, cost, whilst maintaining the highest levels of safety and environmental management.
• Manage the coordination and performance of several Project Managers. Close liaison with the Network Operations Area Managers & Lead Engineers to ensure the maximum utilisation of staff will be an important aspect of this role.
• Provide technical and management leadership to the team of Project Managers across all project management disciplines.
• Ensuring construction assurance through site safety audits on quality of work, technical competencies, adherence to specifications, compliance with testing and commissioning procedures and safety and environmental procedures. Ensure that the required project completion data is compliant with policy and submitted within specified timescales for processing.
• Produce an overall delivery strategy and ensure provision of project managers, direct/contract resources, materials and services to ensure that project programmes are maintained.
• Manage the commercial arrangements with contractors to ensure that contractual arrangements are met and that cost controls are in place.
• Work with the appointed contractor management team to ensure utilisation of contractor resource. Ensure escalation of related issues and contractor performance to the Programme Delivery Manager.
• Responsible for the continuous improvement in productivity of our direct resources and contractor partners.
• Must strive to remove any barriers preventing the efficient delivery of work in Distribution Capital Delivery and across all Directorates.
• Produce forecasts for overall cost, commitment, milestone progress, resources, materials and contracts to ensure expenditure plans are met and delivery of critical items and personnel can be sourced promptly, ensuring agreement on UK Power Networks procedures.
• Work with partners such as Asset Management, Distribution Planning, Supply Chain, Network Operations, Procurement and Contract management to ensure that materials and delivery contracts are in place to deliver the programme.
• Lead the team in ensuring high levels of safety and customer focus.

Support the Programme Delivery Manager in the ongoing development of the team to ensure delivery of the asset portfolio plan.

• Ensure continuous development of the Project delivery team's knowledge and skill base training & staff development.
• Ensure design and construction compliance with CDM.
• Carry out daily management of contractors and conduct regular reviews with contractors of safety, forecasts, delivery, and costs.
• Ensure staff comply with Company procedures and complete work to the required standard.
• Management and resolution of customer complaints for both internal and contractor resources.
• Deputise for the Programme Delivery Manager.

Qualifications:

• A HNC or equivalent qualification is required
• A safety qualification such as IOSH Managing Safely will be required as will experience working with the CDM regulations and ISO9001 quality processes
• A formal Project Management qualification such as APMP or Prince 2 (Foundation & Practitioner) will be required
• Knowledge of Microsoft Project, the Microsoft Office suite of applications (Excel, word and access) and project management techniques
• A working knowledge of SAP including (Project Management, Works management, Finance and Asset Management modules) or experience with a similar Enterprise Management IT system would also be advantageous
• Full UK driving licence

(Candidates not meeting the above requirements, but willing to undertake a development plan will also be considered for the position.)

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job One - Grounds / Garden Maintenance Operative- Colchester- CO1 Area

Grounds and Garden Maintenance workers required by one of the UK's leading Horticulture and Grounds maintenance specialists

Your duties will include: Grass / Lawn cutting, edging, strimming, hedge cutting and pruning, litter picking and weed control, using mowers and powered tools, manual clearance of hard surfaces

The work is ongoing with a good chance of being taken on permanently if all goes well.

Its preferred that candidates can drive but not essential if candidates can get to the depo on time

Hours 7am to 4pm Monday to Thursday and 7:30am -3pm- Friday

£12.22 per hour - however this will increase to £13.45 from 1st April onwards

Please send a CV mark@ppmrecruit.com or call 01214508950 to apply

Job Two - Grounds / Garden Maintenance Operative- Colchester- CO2 Area

Grounds and Garden Maintenance workers required by one of the UK's leading Horticulture and Grounds maintenance specialists

Your duties will include: Grass / Lawn cutting, edging, strimming, hedge cutting and pruning, litter picking and weed control, using mowers and powered tools, manual clearance of hard surfaces

The work is ongoing with a good chance of being taken on permanently if all goes well.

Its preferred that candidates can drive but not essential if candidates can get to the depo on time

Hours 7am to 4pm Monday to Thursday and 7:30am -3pm- Friday

£12.22 per hour - however this will increase to £13.45 from 1st April onwards

Please send a CV mark@ppmrecruit.com or call 01214508950 to apply

The Role: What you will do? Are you ready to embark on an incredible part time career opportunity with Vita Health Group? Do you have experience in a senior operational role and looking to take the next step and develop your skills? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team? If so, this role is perfect for you! A bit about us... Hello! We are Vita Health Group and have a great opportunity for a Pan Essex Regional Business Manager to join our team. We have recently been recognised as being one of the UK's best healthcare companies to work for, and we want you to become part of that! As a people-centred company, we are keen to develop individuals where their interests apply. So, if you're looking to enhance your skill sets, progress your career or focus on your personal growth, please read on. What you will do in the role... Vita Health Group provides Talking Therapy services in Essex. This role is to oversee, co-ordinate and provide operational support for the service including but not limited to: Leading on HR processes within the group, and liaising closely with HR Supporting on health and safety requirements of the service Supporting the contract management of external partners Being accountable for complaints and incident management Supporting peers within the senior management team Working closely with colleagues in Facilities to ensure the locations we deliver services from are fit for purpose Oversight of Employment Advisory Services Don't miss out on this amazing chance to join Vita Health Group and embark on a fulfilling role filled with growth and the opportunity to improve peoples day to day lives. If you have these skills and attributes and would like to join us, wed love to hear from you! Your skills and background: Essential: Proven experience in a senior operational role. Experience and knowledge and understanding of managing HR and health and safety at work. Ability to travel regularly to sites across the region IT literate medium level minimum (Word, Excel and Power Point essential) Strong communication skills Excellent customer relationship skills Knowledge and understanding of Health and safety legislation and requirements. An awareness of and commitment to supporting and facilitating diversity and inclusion Desirable: Qualification in Business Management. Qualification in Health and Safety. Previous experience working within a Mental Health Service or medical environment This is a fixed term role to cover maternity leave. Why Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. We are physical and mental health specialists with over 30 years of experience. We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission ofmaking people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here:https://www.vitahealthgroup.co.uk/join-us/careers/ To progress your skills and enable career development we provide Continued Professional Development opportunities including secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines. Vita Health Group is proud to be an equal opportunities employer. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. To support this we have a dedicated team of EDI specialists and run a range of active in-house diversity networks. We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience. We are committed to equitably support the wellbeing of all employees as demonstrated by: Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health. Our status as a Disability Confident Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview. Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview. Our sign up to the Armed Forces Covenant. Our status as a Menopause Friendly Committed employer. Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme. An embedded speaking up culture facilitated by Freedom to Speak Up Guardians. Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@vhg.co.uk and we will arrange. VHG is committed to supporting transgender individuals with dignity and recognises the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received.

Your new organisation

Southend City Council have a great opportunity for a person centred, solution orientated and well organised individual to join the School Performance and Provision Service team, who are committed to providing a first-class service to the educational settings and services across Southend.

Southend-on-Sea City Council is a Unitary local authority employing around 1,800 staff working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend. Southend itself is a vibrant place to live and work, offering coastal living alongside excellent and fast transport links into London. The team is committed to working together with education settings, services and partner agencies to ensure that outcomes are met.

Your new role

The successful Business Support Officer postholder will join the Services for School Team, part of the School Performance and Provision Service. This contract is offered on a full time and permanent basis. This role is offered on a hybrid working pattern; a blend of working from home, at the office and visits to educational settings and partner agencies.

As a Business Support Officer, you will provide administrative support and undertake general administrative duties, including accurate and timely data input and tracking, record keeping, maintenance or data collation using various IT systems and software. This is in relation to all budgets held by the Services for Schools Team. You will be the first point of contact for any enquires related to the Services for Schools team. You will resolve these initial contacts or pass on to the appropriate member of the team in a timely manner. As a Business Support Officer, you will have a role in the wider team duties, for example around invoicing, financial monitoring, recording, and reporting, ensuring training and events run effectively and taking the minutes of meetings.

To be successful in this role, you will be well organised, work with high attention to detail and demonstrate good organisational and interpersonal skills. You will show flexibility and manage your workload to achieve the agreed targets. You will communicate effectively, meet deadlines and establish good relationships with key stakeholders. You will have the ability to handle a multitude of varied tasks, using your own initiative but seeking support or advice from your line manager when required. You will be happy working in a varied and busy environment, demonstrating a positive and flexible 'can-do' approach to your duties.

What you'll need to succeed

For an informal discussion, please contact Julie Hollingsworth, SEN Support and School Performance Officer at

To be considered for this post it is desirable for candidates to possess a good standard of written and spoken English, Qualification in Microsoft Office and an understanding of financial monitoring. You must be proficient in use of various MS packages, for example Word, Excel and Outlook.

What you'll get in return

When joining the council, you will enjoy a range of benefits including hybrid working, salary car sacrifice scheme, 25 days annual leave (in a full-time contract, excluding bank holidays) and excellent training and development opportunities. A full list of benefits provided by Southend-on-Sea City Council can be viewed on the "Why Work for us?'' tab.

What you need to do now

If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.

Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.

The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Collaborate with business stakeholders to gather, analyse, and document business requirements.
Conduct interviews, surveys, and workshops to understand current business processes and identify areas for improvement.
Translate business needs into clear and comprehensive requirements for IT development teams.
Create and maintain detailed documentation, including business process workflows, use cases, and functional specifications.
Develop user stories and acceptance criteria for agile development teams.
Ensure documentation is clear, accurate, and accessible to all relevant parties.
Facilitate communication between business stakeholders and the IT team.
Convey technical concepts to non-technical audiences and vice versa.
Update stakeholders on project progress and communicate any changes or issues that may arise.
Analyse data to identify trends, patterns, and insights that can inform business decisions.
Collaborate with data analysts and data scientists to ensure data-driven decision-making.
Identify opportunities for process improvement and efficiency gains.
Recommend and implement solutions that align with business objectives and technological capabilities.
Collaborate with QA teams to develop test plans and test cases based on business requirements.
Participate in testing activities to ensure that IT solutions meet business needs and specifications.
Work closely with project managers to ensure that projects are delivered on time and within scope.
Assist in defining project objectives, scope, and deliverables.

We look forward to your application. Please refer to attached Job Description for full list of responsibilities.

Zest Optical are currently working alongside a lovely independent practice in Harlow, Essex to recruit an Optometrist into their team.

With a reputation for offering the highest level of care and a range designer products, they are looking for somebody who shares their passion for creating a unique experience for each patient who visits.

Optometrist - Role

• Modern practice with an established patient base
• Relaxed clinics with 40 minute tests
• Advanced equipment inc. OCT, iCare tonometer, Topcon MYAH and more
• Support of an experienced team
• Flexible working arrangements available
• No late nights or Sundays

Optometrist - Requirements

• GOC registered Optometrist
• A passion for offering unique and memorable service to patients
• Must be calm, comfortable and confident at all times when talking to patients

Optometrist - Salary

• Paying up to £65,000
• Continued career development opportunities
• Wide range of additional benefits

To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the 'Apply' link as soon as possible.

Zest Optical are currently looking for an Optometrist to join an advanced independent based in Rayleigh, Essex.

This is an outstanding opportunity to join a fashionable practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.

The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.

Optometrist - Role

• Single testing practice with relaxed clinics and 30 minute tests
• State of the art equipment including an OCT
• Variety throughout the day allowing you to assist with the likes of dispensing and training
• Assisted by highly-skilled support team
• High-end, service focussed environment
• Flexible working arrangements

Optometrist - Requirements

• Fully qualified Optometrist registered with the GOC
• Excellent communication skills and a passion for the highest level of care
• Enthusiastic about creating a unique experience for each patient

Optometrist - Package

• Base salary up to £65,000
• Additional bonuses and benefits

To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the 'Apply' link as soon as possible.

Zest Optical are currently looking for an Optometrist to join an advanced independent based in Maldon, Essex.

This is an outstanding opportunity to join a fashionable practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.

The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.

Optometrist - Role

• Single testing practice with relaxed clinics and 30 minute tests
• State of the art equipment including an OCT
• Variety throughout the day allowing you to assist with the likes of dispensing and training
• Assisted by highly-skilled support team
• High-end, service focussed environment
• Flexible working arrangements available
• No late nights or Sundays

Optometrist - Requirements

• Fully qualified Optometrist registered with the GOC
• Excellent communication skills and a passion for the highest level of care
• Enthusiastic about creating a unique experience for each patient

Optometrist - Package

• Base salary up to £65,000
• Additional bonuses and benefits

To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the 'Apply' link as soon as possible.

We are excited to announce we are recruiting for a Business Training Consultant to join our team. The Business Training Consultant (BTC) deals directly with the UK-wide network of professional mortgage and insurance Advisers, in provision and delivery of Induction training when new firms/advisers join the network – and ongoing training support as required.

About us

At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.

Our benefits


Competitive starting salary, with opportunity for progression
Fully comprehensive training programme
Modern new offices with free car parking
Hybrid working (3 days Basildon office and 2 days working from home)
Free lunch, hot and cold soft drinks when working in the office
2 days per annum additional paid leave for volunteering / charity work
Up to £15 per month towards a gym / fitness membership
Access to Sodexo Employee Discounts Platform
Bike to Work Scheme
Reward & Recognition Programmes
Company sick pay
Excellent Employee Assistance Programme, including free access to digital GP and private counselling services
Structured career path for progression


The role

The BTC accepts responsibility for delivery of the Induction course training to all new firms / advisers that join the network. They undertake to become an expert user of the Revolution system (and all surround systems and apps) to enable comprehensive knowledge and skills when providing guidance and support. They also support the creation/ update of user profiles once approved to trade. The BTC accepts responsibility for ensuring that all training materials are accurate and up to date, identifying any changes required, proposing the changes to the Senior BTC/Partner Support Manager and implementing the changes once approved. The role also includes responsibility for providing feedback on the performance of all delegates to the Business Development team to enable decisions to be made about competence levels (and thereby approval to trade).

Key responsibilities


Deliver Induction training to standard on time so new Advisers are ready to be aligned with Compliance Operations having achieved required standards of competence
Establish and maintain competence on Revolution and all surround systems/apps
Provide material & content feedback on Induction to Partner Support Manager for review & potential improvements
Make notes on delegate performance during Induction and provide feed back to Business Development Managers
Make sure all delegates are set up on systems ready for approval
Any other tasks delegated by line manager to support the team and company as required


Our ideal candidate


Previous training, coaching, mentoring, or inducting experience, either as a specialist trainer or as part of a wider role
Excellent presentation skills, in group settings as well as one to one
Confident user of IT systems and computer software
Ability to prioritise, manage own workload and use time productively
Willing and able to travel (may also require travel to sites not accessible via public transport)
Hybrid working - commute 3 days + per week to the Basildon offices
Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks.


Who we are

Part of MSS, Stonebridge Mortgage Solutions Ltd is one of the leading dedicated mortgage and protection networks in the UK with a professional community of more than 1,100 mortgage and protection advisers and 600 firms.

We aim to provide world class support and guidance utilising our cutting-edge systems and regulatory expertise and our revolutionary spirit has the customer at its heart.

Code of Conduct

You must maintain standards of conduct that are compliant with the individual conduct rules. Individual Conduct Rules 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct

How to apply

Apply with CV. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.

Individuals with different cultures, perspectives and experiences are at the heart of the way SDL Surveying & Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.

Provide expert advice and support on highly complex or sensitive HR cases to managers. To use HR metrics/scorecard to monitor performance, highlighting areas of concern for discussion and action with the regional management team. To work review the workforce establishment plans with your management teams and to ensure proactive information sharing back to the HR People Partner to ensure this is kept up to date with local knowledge and the recruitment function can proactively ensure supply to shortfall areas. Ensure the provision of a consistent professional service across all directorates, underpinned by sound knowledge and the principles of good practice. Develop the management capability of line managers, coaching and equipping them with the knowledge and skills to handle staff management responsibilities in line with the Trusts strategic direction. Influence and drive business thinking and develop HR approaches that support operational business objectives, organisational design and resource plans. Act as an advocate of change, champion change for all employees of the Trust by educating, informing and coaching staff and managers where appropriate. Foster a positive climate of employee relations within the Trust, to support the implementation of a partnership approach and develop and maintain good working relationships with representatives of Trade Unions and staff organisation Maintain an up to date knowledge of current employment legislation and best practice, ensuring that these are reflected in Trust working practices and operations. Promote good employee relations, advising managers on good practice, ensuring that appropriate HR policies and procedures are implemented across the designated area of responsibility. Maintain accurate, up to date and accessible records of employee issues, which enable other colleagues and HR Management to track progress of cases and deal with queries in the absence of the postholder and to enable centralised reporting. Maintain an effective working relationship with recognised Trade Union and staff representatives. Work with individual managers to assist them with the planning and implementation of change management, service development programmes, and new ways of working. Ensure that this is within Trust policy and in accordance with all statutory obligations. Support individual managers in achieving continuous improvement. Make proposals for the development of strategies, policies, procedures and processes which facilitate this. Assist managers to plan, develop and implement performance management frameworks including use of the Trusts Appraisal process. Provide coaching and training sessions to your management teams, investigating offers, both in classroom and through more informal one to one and on the job learning. In liaison with training and OD colleagues assist in identifying the HR-related training needs of managers and staff. Develop miscellaneous courses/sessions to meet these needs. Deal with queries and advise managers and staff on terms and conditions of employment, in particular the NHSs Agenda for Change pay and conditions. Prepare and provide management information reports, returns and feedback as required, developing appropriate databases to support this work. Take part in recruitment and selection interview panels as required in support of your designated area management teams. Advise the HR Management teams of any shortfalls or problems in delivering the HR service and advise on corrective action Promote Equality & Diversity and a non-discriminatory culture. Identify and take action when other peoples behaviour undermines Equality and Diversity

1) New Business Development of Firm.
2) Sourcing lead business leads.
3) Builds business by identifying and selling prospects; maintaining relationships with clients.
4) Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
5) Sells products by establishing contact and developing relationships with prospects; recommending solutions.
6) Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
7) Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
8) Prepares reports by collecting, analyzing, and summarizing information.
9) Maintains quality service by establishing and enforcing organization standards.
10) Contributes to team effort by accomplishing related results as needed.

Business Support Assistants

Fixed Term - till the 31st of March 2024, Full Time - 37 Hours Per Week

£22,361 per annum

Location: Colchester

Please note that these positions are being offered as Fixed Term Contracts / Secondments, until the 31st of March 2024.

This is an exciting opportunity to work as part of Essex County Council's large, dynamic and highly valued Business Support Team who work in specialised Business Centres across Essex promoting specialised knowledge and improving service and efficiencies.

Business Support teams deliver outstanding administration and customer service to all Essex County Council (ECC) functional areas. Our multi skilled teams deliver services from Business Centre hubs; providing a wide variety of support to high volume processes and tasks such as data input and management, minute taking, finance tasks, managing high volume calls, receptions and requests for assistance. We also support front line social care teams that require a more integrated approach to support.

We are proactive, forward-thinking and solution focused; we streamline processes and maximise digital opportunities. In doing so, we help increase the effectiveness of ECC to deliver better outcomes for the people of Essex than it could without our support.

We value our people and help them strive to deliver their potential and walk their career pathways within our organisation, giving them the tools and learning to get there.

The Opportunity

As a Business Support Assistant, you may also provide general administrative support to ECC, dealing with day to day work instructed from the Business Centre Manager or others. Great customer service skills are required as this is a customer facing role. Accurate and efficient data entry onto ECC systems is also required, to ensure that all customer service requests are met within a specified time frame and are in line with data protection policies.

Accountabilities

• Provide assistance to colleagues and members of the public that arrive at the main reception desk
• Providing high quality, efficient and effective Business Support services to internal and external customers within agreed timescales and Service Level Agreements (SLAs).
• Responding to customer requests and queries in a timely and efficient way.
• Acting as a professional representative of the Business Support service and ECC
• Delivering the required activities of the respective business centre(s).
• Providing high quality self-directed administrative support, checking own work and proactively looking to raise standards.
• Maintaining confidential records according to Essex County Council guidance.
• Dealing with correspondence for the team or service in a timely, consistent and professional manner.
• Sharing knowledge and good practice with colleagues and highlighting more efficient ways of doing tasks.

The Experience You Will Bring

• Good Standard of basic education - 5 GCSEs grade C and above (including Maths and English) or comparable experience/qualifications
• Great face to face customer service skills
• Excellent communication and conflict management skills
• Ability to use computerised systems with a high level of speed and accuracy - including Microsoft Office applications and internal ECC databases
• Previous experience of managing electronic or hard copy filing systems.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
• As part of the role you may have access to sensitive and/or personal information.
• Ability to think about alternative ways of doing things and being open to new work practices and responsive to change.
• Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy
• Reliable for onsite working
• This position may require minute taking experience, therefore relevant transferable skills are desirable, however full training will be provided.