Total 46 customer service job vacancies in bradford bd10 0je

The post holder will be required to work across a range of IT systems to coordinate the booking of patient appointments in the timed optimal Cancer of unknown Primary (CUP) pathway. They will work both directly and indirectly with patients and their families/carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and ensuring patients arrive fully prepared for any interventions. The post holder will provide psychological, emotional and practical support, acting as a point of contact for patients and their families and as a liaison point between referral units.

Job Title: Deputy Manager, Approved Premises
Location: Bradford
Salary: £37,214 per annum
Hours: 40 hours per week, including some unsociable hours
Additional Requirements: Some travel may be required, including occasional overnight stays. The role may require work from various locations and participation in the on-call rota.

About the Role

We are seeking a Deputy Manager to join our approved premises in Bradford. This position offers a unique opportunity to make a tangible impact by leading, supporting, and guiding both staff and clients in line with our Christian mission and values. This role is integral to our commitment to providing a Christ-centred, positive environment where clients can reach their potential and experience genuine pastoral support.

A Christian faith reference is required for this role.

Job Purpose

To assist the Manager in leading a dynamic Intensive Approved Premises (IAP) in accordance with Christian values, ensuring that we meet all contractual obligations and foster a supportive environment for staff, clients, and stakeholders. The Deputy Manager will be responsible for championing positive outcomes and nurturing a Christ-centred workplace culture.

Key Responsibilities

1. Staff Supervision and Pastoral Support

• Supervise staff and provide Christian pastoral support, fostering a workplace ethos rooted in Christian values, including "Christ-like" behavior.
• Serve as a role model of faith, actively demonstrating belief in Christ through leadership actions.

Faith-Based Leadership and Representation

• Engage with Christian practices within the organization, such as leading prayers, devotionals, and worship.
• Represent the Trust at faith-based events, delivering talks, and leading worship to build and maintain a local and national supporter base.

Risk Management

• Lead in assessing and managing risk, overseeing physical and situational security measures to ensure the safety of the public, staff, and clients.
• Liaise with stakeholders to support effective risk management.

Behavioral Management and Client Support

Maintain a calm, composed approach when addressing challenging behavior and risk factors among clients through knowledge, and planning.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk

Pensions Administrator
Local Authority Bradford
Central Bradford Location
Hybrid / Remote Working Available (Some office presence will be necessary)
Monday to Friday 09:00 - 17:00
This is an ongoing contract for 3 - 6 months
37 Hours per week (Full Time)
£17ph Umbrella

Main responsibilities

• Check the work of Pensions Officers, ensuring accuracy of calculations. Authorise benefit payments within statutory deadlines and Key Performance Indicators.
• Process daily & monthly payrolls, authorising payments via BACS system and managing monthly payroll reports.
• Provide technical support, guidance and training for POs and other colleagues to ensure the team operates in line with LGPS and Fire Pension schemes regulations and associated legislation such as HMRC taxation rules, Financial Conduct Authority guidance.
• Provide help and guidance to scheme members and bereaved families on complex queries in respect of their scheme membership, benefits and options. Handle any complaint cases with confidence and sensitivity.
• Undertake regular supervision journal reviews and provide mentoring and guidance for Pensions Officers for whom supervisory responsibility is allocated, responding to and dealing with poor performance. Support other Pensions Officers in colleagues absences.
• Participate in project working groups and exercises to promote continuous improvement of processes, procedures and documents in the Service Centre.
• Responsible for the correct application of Systems and identify any service improvements to Team Manager. Undertake quality audits as laid out in the annual audit calendar to improve procedures.

Requirements:

• Previous experience within Pension or Investment Administration
• Local Authority experience would be beneficial
• Great communication and customer service experience
• Right to work within the UK

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Service Advisor

- Basic Salary: £24,500 OTE £27,000
- 40 Hours a week
- Monday - Friday 9am-6pm
- 1 in 3 Saturdays 8am12pm
- Flexible working hours available
- 26 days' annual leave plus bank holidays
- Discounted service rates for you, friends and family

We are currently advertising on behalf of an Automotive local dealership group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bradford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £24,500 with OTE of circa £27,000.

To apply for this Service Advisor position, please forward your CV to Harry Culley quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

What's involved with this role:

Interim Children's Home Registered Manager - Residential Service

Reference no: Bradford 5256112

Pay Rate: £321.29 per day PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 2 months

City: BRADFORD

Enhanced DBS disclosure required for this role

Be approved by Ofsted to act as the Home Registered Manager. The post holder must ensure that high standards of practice are achieved and that services are delivered in accordance and compliance with the National Children’s Home Regulations (2015), Children’s Homes Quality Standards(2015) and Bradford Childrens and Families Trust ’ internal policies, procedures and guidance.You will support the Children’s Residential Service to achieve the best outcomes for children and young people and ensure they have the opportunity to thrive. You will ensure legislative and regulatory requirements regarding all issues (Human Resources, Health and Safety, Environmental Health etc) but especially regarding the care of children. Particularly you will ensure that the Home meets all regulatory requirements to achieve Ofsted gradings of Good or Outstanding.

Key Responsibilities:

Take leadership and management responsibility for the development and shaping of dynamic and creative plans for children and young people living in the home, with a complex range of needs due to, but not exclusively, early trauma and attachment. These children and young people often struggle to build relationships and understand their emotions which can result in complex and risk-taking behaviour. Children and young people may need additional therapeutic support or specialist input which you will be responsible for identifying within the care planning process to ensure these needs are met.
Manage the home in order to safeguard and promote the well-being of children and young people, taking the role as designated safeguarding lead for the home; and take all reasonable steps and support staff in the home to locate and ensure the safe return of any young people who are missing from the home.
Ensure the home operates within the Quality Standards and Children’s Homes Regulations (2015), paying attention to detail to ensure the home is judged as ‘good ‘or ‘outstanding’ by Ofsted.
Lead the Regulation 44 monitoring visits and regulatory inspections from Ofsted, as well as supporting the staff to contribute to the process.
Ensure that timely, focussed action plans are developed and implemented to meet any requirements or recommendations following Regulation 44 monitoring visits or Ofsted inspections. You will complete the Regulation 45 Quality of Care Reviews every 6 months, ensuring that feedback is gained from all stakeholders to Inform and develop the Children’s Home Development Plan.
Ensure that the home has a staff development and training programme that enables staff to be skilled and knowledgeable in order to meet the needs of young people in the home as defined by the Home Statement of Purpose and Function
Provide formal and informal supervision to staff and undertake appraisals.
Take responsibility for the development of staff, participate in the recruitment and retention of staff. Share knowledge and experience with the team and identify opportunities for the continuing professional development of the staff team.
Monitor and ensure that all mandatory training is undertaken and kept up-to-date, as well as delivering training when required.
Lead and manage the staff team in supporting the day to day physical and emotional needs of the children and young people in accordance with Racial, Cultural, Religious, linguistic and dietary needs.

Qualifications:

Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services with Children and Young People’s Residential Management Pathway.
Equivalent Qualifications as set out in ANNEX A –Qualifications for staff working in children’s homes, Guide to the Children’s Homes Regulations including the quality Standards, April 2015
Level 5 Diploma in Leadership and Management for Residential Childcare.
NVQ Level 4 Leadership and Management for Care Services.
Must have been a Registered Manager (with Ofsted) for at least 2 Years.

Knowledge:

Knowledge of key reports influencing the development of residential care, including multi-agency guidance such as Working Together to Safeguard Children 2018.
Must have a detailed knowledge and understanding of Children with Special Educational Needs and Disabilities, especially regarding children with profound intellectual and physical disabilities.
Knowledge of current evidence-based research about the needs of children and young people who have experienced significant trauma, difficulties forming relationships and attachments, and require support to manage/regulate their own behaviour and mental health.
Must have a good knowledge and understanding of respite and short break services and how these operate.

Experience:

At least 2 years in a position relevant to the residential care of children.
At least 1 year in a role requiring the supervision and management of staff working in a care role (i.e. a position which consists mainly or solely of providing care for children.
Experience of care planning and quality assurance commensurate with the Registered Manager role.
Must have worked for at least 6 months in the last year as an RM in a Children’s Home for Children with Disabilities.
Substantial experience of direct work with children and young people and their families.
Must have prior experience of working within a Children’s Home, as a manager or assistant manager, providing short breaks services to severely disabled children .
Experience of quality assurance processes and systems.

Skills & Abilities:

Ability to adopt a process of continual improvement and suggest ways of working more efficient and effectively to improve service delivery and is able to implement effective performance management techniques to meet service needs


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Bradford 5256112


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Customer Service Advisor

Bradford

How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?

What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?

Our client is offering the opportunity to join their business on a temporary contract. If you are somebody that embodies customer service, empathy, patience and you have a passion for investigating problems to find solutions then we want to hear from you!

The Opportunity?

You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you able to investigate these issues and secure positive outcomes while providing support to vulnerable customers at all times.

The key details!

• £16.77 per hour
• 6 month contract
• Hybrid working, 3 days a week in the office.
• Office based in Bradford city centre.
• Working 10:30am to 7pm, 5 days a week, Monday to Saturday.
• 11th November start date!

What you will be doing?

• Building natural rapport through great conversations with the ability to engage in a way that makes our customers feel protected and valued preventing fraud and scams
• Showing great personal resilience in the face of challenging customer situations to deliver great outcomes
• Championing customer experience, delivering a personal touch tailored to our customer's needs. Showing empathy and understanding, focused on the right outcome
• Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development

What we ask from you?

• Exceptional listening and communication skills with the ability to show empathy in a customer situation
• Experience of working within a customer services role, previous contact centre experience is highly valuable.
• Strong teamwork ethic and highly motivated.
• A real desire to go above-and-beyond for customers
• Effective team working skills with a flexible, can-do approach to work
• Ability to grow, adapt and change accommodating business needs and priorities

What next?

If you are interested in this position, then please apply today and if suitable one of our Client Services Managers will be in touch to discuss your application.

Please note the start date for this role is Monday 11th November, with interviews being held from 30th September onwards.

This role is working for a Financial Services company and therefore will undergo extensive compliance checks, please consider this before applying.

This role is also being offered on a Hybrid basis with a non-negotiable 3 days per week of on site presence.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Are you passionate about providing care and looking for flexible working opportunities? We are recruiting dedicated Mental Health Nurses to join our team and work Ad Hoc shifts within Mental Health Services in Bradford. You will be working across Adult and Older Adult acute mental health inpatient and assessment wards.

Why Choose Us?

• Flexible Shifts: Day, night, and weekend shifts available.

• Competitive Pay: Earn from £20.00 per hour (Ltd) or £19.18 PAYE equivalent, with uplifts for nights, weekends, and bank holidays

• Fantastic Benefits:
  • £250 Registration Bonus
  • Up to £350 Referral Bonus
  • Uniform provided
  • Weekly payroll
  • Compliance costs covered
  • Dedicated consultant support

Requirements:

• Mental Health Nursing qualification
• At least 6 months of post-qualification experience
• Current NMC PIN and registration
• PMVA Training

Take the next step in your nursing career! To apply, email rebecca.hyde@servicecare.org.uk.

Join us in making a difference in the lives of those in need while enjoying flexibility and great rewards!

A client within the Public Sector based in West Yorkshire is currently recruiting for Highways Engineer to join their major transport team as soon as possible. The client is offering a full time, contract position on an ongoing basis with the ideal candidate having experience of working within a local authority.

The Role

Key purpose of the role is to carry out feasibility and concept studies, public engagement and consultation, design, inspections, assessments, procurement, construction supervision and project

Management.

Key responsibilities will include but not be limited to:

• provide expertise and specialist knowledge in aspects of the following appropriate to the placement within the Service
• be responsible for the supervision and direction of junior members of the team in relation to the delivery of projects and activities of the service including Engineers, Technicians, Inspectors, Clerks of Works and Apprentices.
• Ensure that the Council's legal obligations as Highway Authority under the Highways Act, Road Traffic Act and other allied legislation are fulfilled.

The Candidate

To be considered for this role you will require to have a HNC/D in Civil Engineering or related discipline OR BSc (Hons) in Civil Engineer OR NVQ Level 6 in Civil Engineering OR equivalent.

It will be essential to be in experiences in the below:

• Minimum 2 years' experience in a senior capacity in a large engineering organisation.
• Demonstrate understanding in the use of technical software appropriate to the role (eg Micro Drainage, Hydro Works, AutoCAD, Aimsum, SATURN, PICADY, ARCADY, LinSig)
• Able to make practical application of traffic and road safety legislation (e.g. Highways Act 1980, Road Traffic Regulation Act 1984, Road Traffic Act 1988)

The client is looking to move quickly with this role and as such are offering between £40 p/h - £43.50 p/h Umbrella Ltd. (approx. £32 -£34.50 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Customer Service Administrator

Salary: £23,030 per annum + benefits
Hours: Monday - Friday, with 1 in every 3 Saturdays
Location: Bradford, West Yorkshire

Permanent Role - Hybrid After 12 Weeks

Do you want to be a part of a successful and well-established company with amazing company benefits? Our client is looking for someone who will fit into their hard-working team, and showcase integrity, innovation and excellence. You will be open to change and able to adapt, as well as having excellent written and communication skills, in order to succeed in the role of a customer service administrator.

The Key Duties of the Customer Service Administrator
* Taking calls from the public
* Responding to enquires in line with the company policy
* Processing claims proactively and efficiently
* Accurately capturing contact data in order to insure future insight and seamless customer journeys
* Adhering to all company policies

The Key Requirements of the Customer Service Administrator
* Previous customer service is advantageous, but not essential

If you are interested in the role and want to know more, please apply to the role or call the Business Support Team at Search, Leeds, for more information

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Housing Officer
Bradford
Fixed Term - 6 Months
Full Time
£35,452 per annum

We are seeking a dedicated and skilled Housing Officer/Specialist Housing Partner to join a team based in Bradford on a full time basis. The postholder will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public.
Requirements

• Previous experience working as a Housing Officer / Tenancy Manager / Housing Partner or similar is essential
• Knowledge of housing legislation, policies, and procedure
• Experience of dealing with a complex casework both in person and in writing
• Experience with multi-agency approaches to ASB management
• Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
• Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
• Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
• UK Driving Licence and access to a vehicle essential

Role Expectations

• Handling all aspects of housing management, including Anti-Social Behaviour (ASB), arrears, tenancy reviews, account management, and tenant sign-ups
• Being the first point of contact for tenants, maintaining a visible presence, and providing high-quality support and housing management services
• Manage and report on building safety and compliance
• Provide responsive and effective service to tenants
• Lead on housing management tasks, including managing ASB and arrears
• Maintain accurate records, including Health Wellbeing plans and building compliance records
• Work with commissioners, care providers, and other partners to ensure tenant needs are met
• Manage voids and ensure swift and seamless tenant move-ins
• Foster excellent relationships with Local Authority partners and ensure contractual requirements are met
• Support residents in accessing benefits and financial inclusion services

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk

Customer Service Representative

Salary: £22,310 - £23,030
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Bradford, West Yorkshire

We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Representative
-Discount on Vehicle Mobile Repairs
- Gym memberships discounts
- Cycle to work scheme
- Hybrid Scheme
- An additional day's holiday if moving house
- An additional day's holiday if getting married
- Dress down Fridays
- Overtime opportunities

Expectations of a Customer Service Representative
- Customer Engagement Skills
- Self-motivated
- Work in a Team Environment
- Able to build relationships and build rapport as a Customer Service Representative
- Reach targets and KPI'S consistently

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: HR Services Assistant
Location: Bradford
Contract Type: Temporary Ongoing
Weekly Hours: 37
Working Hours: 09:00 - 17:00
Start Date: ASAP
Salary: 27-28k Per Annum

Position: People Services Assistant

Key Responsibilities:
Shared Services:

• Serve as the first point of contact for all people-related queries throughout the colleague lifecycle.
• Manage queries with a "right first time" approach.
• Provide advice on people policies, practices, and procedures.
• Process all new starters and leavers.
• Maintain 100% accuracy in employee records within the HR system.
• Ensure confidentiality and compliance with data protection laws (GDPR).
• Provide administrative support to the HR Business Partner (HRBP) team.
• Ensure timely and accurate data processing for monthly payroll.
• Support the management of benefits systems and assist colleagues as needed.

Onboarding:

• Support the full recruitment lifecycle.
• Manage job adverts and provide updates on candidate progress.
• Prepare offer letters and contracts within 24 hours.
• Oversee all stages of onboarding to ensure an exceptional experience for new hires.
• Work collaboratively with internal and external stakeholders.

Learning & Development:

• Support the learning and development team with updating apprenticeship records and managing the Learning Management System (LMS).
• Organize training sessions and manage attendance.
• Answer basic queries related to learning and development.
• Log and track requests for qualifications or conferences.
• Manage induction programs for new starters.

Various:

• Assist with key initiatives and projects across the People team.
• Provide ad-hoc support to the wider People team as needed.

Core Focus: Your role involves overseeing HR processes such as administration, onboarding, and compliance, while supporting colleagues and leaders with policies and procedures. You'll play a vital role in helping us provide excellent services to both employees and customers.

What You'll Bring:

Essential Skills:

• Strong administrative and organizational abilities.
• Ability to handle pressure and manage a high volume of tasks.
• Strong multitasking and prioritization skills.
• High levels of confidentiality and professionalism.
• Proficiency in Microsoft Office Suite and experience with HR systems.
• Attention to detail and excellent communication (both verbal and written).
• Strong relationship-building and stakeholder management skills.
• Excellent problem-solving abilities with a solution-focused mindset.
• Ability to take ownership of tasks and follow them through to completion.

Desirable:

• CIPD Level 3 qualification.
• Experience in a People Admin function.

Perks:

• Hybrid working: 2-3 days a week in the office (Shipley/Bradford).
• A chance to make a tangible impact while working in a collaborative, inclusive environment.

Receptionist / Customer Service
Pay - £11.44 per hour
Hours - 6 hours per day. 9am until 3pm- Monday to Friday - (can be flexible)
Length of contract - 1 month
Start Date - ASAP
Bradford

We are looking for a receptionist primarily on the welcome desk. You must show a high level of professionalism and initiative in helping staff and students. You will have excellent timekeeping to cover our welcome desk.

As Receptionist your main duties will include:

• Providing general clerical support responding to enquiries from staff, students and members of the public by telephone, email and in person whilst staffing the welcome desk;
• Keeping communal areas tidy and organised;
• At all times working as a member of a team, building and maintaining good working relationships with colleagues;

As Receptionist you will have:

• Experience of working in a busy office environment where the ability to multi-task, prioritise, work with minimal supervision and meet multiple deadlines is required;
• Good IT skills in using Microsoft Word, Outlook and Teams;
• Strong interpersonal skills with the ability to work as part of a team and to provide a high quality customer experience;
• High level of communication skills, both written and verbal, including experience of responding effectively to enquiries from a wide range of stakeholders

Main Responsibilities and functions;

• To assist in the management team with the day to day running of the property
• To assist in ensuring the property is managed and operated in line with agreed operating principles to support the achievement of our company goal to be industry leading in service levels to students, parents and investors
• Embrace the 'more than just a room' philosophy of student welfare and support services.

Duties;

• Day to day responsibility for providing excellent customer service and student experience
• Assist the Accommodation Manager to ensure the highest possible standards of student safety and welfare
• Carry out general reception duties including, but not limited to, mail handling, facilitating approved access for visitors and contractors, and general completion of administration
• Assist in managing 'check in' and check out' procedures ensuring efficiencies and room management procedures are adhered to
• Carry out kitchen inspections, update records and take corrective action when needed.
• Undertake regular inspections of rooms and common spaces, update records and take corrective actions when needed
• Assist the Accommodation Manager with daily site standard audits
• Take a lead role in fire safety, weekly fire alarm tests and regular evacuation drills.

Customer Service Advisor

Salary: £22,600 p/a
Hours: 37.5 hours Monday - Friday 9:00 - 17:00 & Saturday 09:00 - 14:00 (One day during the week)
Location: Esholt, Bradford, West Yorkshire

We are representing an established and successful company based in Esholt. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies' qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Advisor

• Discount on Vehicle Mobile Repairs
• Gym memberships discounts
• Day off on your Birthday
• Staff Discounts
• Friends and family discounts
• Cycle to work scheme
• Dress down Fridays
• Overtime opportunities

Expectations of a Customer Service Advisor

• Customer Engagement Skills
• Self-motivated
• Work in a Team Environment
• Able to build relationships and build rapport as a Customer Service Representative

If you are interested in the role, and want to know more, please call the Leeds Contact Centre team at Search, or apply for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.