Senior Informatics Training & Support Officer | North West Anglia NHS Foundation Trust
Full-time
Senior Executive
Peterborough, PE3 9GZ, England
11 months ago
A position has arisen within the Informatics Training and Support Team for a Senior Informatics Training & Support Officer......
A position has arisen within the Informatics Training and Support Team for a Senior Informatics Training & Support Officer.
This is an exciting opportunity to be part of a team that provides blended learning and application support on Clinical and Microsoft Office applications to Trust and Community staff.
As a senior member of the team, you will be responsible for supporting the Trust’s applications on a daily basis. You will be expected to help on the implementation and operation of all aspects of the Trust’s Clinical and Business applications. You will also be required to train our colleagues in the use of the supported applications. The role is varied and challenging, other responsibilities include supervising the team and scheduling the department training and support diary.
While the role may be based at either of our main sites at Peterborough or Huntingdon, cross site working will be required. Additionally, we offer both onsite and remote working opportunities. We are looking for someone with excellent communication skills and a willingness to learn new systems. Ideally you will have experience of a training role and should have an understanding of projects, knowledge of the NHS and clinical systems would be beneficial.
• Training on Trust Information Systems/MS Office products
• Creation of eLearning
• Hospital Information Systems Support
• Subject Matter Expert in Trust Hospital Information Systems
• Microsoft Application Support
• Project Assistance
• Mentoring junior staff members
• IT Service Desk
Our teams work hard to be flexible and promote a health work/home life balance and so, agile working options are automatically considered for all roles within the Trust.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates from our local communities.
Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
• Access to the NHS Pension Scheme
• Relocation allowance in line with the Trust policy
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Free staff car parking on all our hospital sites during this financial year
• In-house Physiotherapy Services
• Career development and training opportunities
• Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
• Subsidised meals at our hospital restaurants
• Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia NHS Foundation Trust.
To work in a supervisory capacity ensuring the scheduling of all training and support.
To provide IT Training on the Trusts IT systems.
To provide first, second and third line application support services to all users of the trusts IT systems, Identifying their own individual requirements.
To assist with implementation of IT projects and/or upgrades to systems.
To assist in the maintenance of written documentation for training and support.
Mentoring junior members of the team.
This advert closes on Tuesday 12 Dec 2023
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