Total 16 Administrative / Clerical job vacancies in Harlow, CM20 1QX

Personal Adviser - Leaving and After Care

Permanent, Full Time

£30,931 to £35,362 Per Annum

Location: Harlow

Closing Date: Sunday 24th November 2024 at 11.59pm

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It's an exciting time to join us. Not only have we been named Outstanding by Ofsted, we are delighted and at the same time humbled to have been crowned Social Work Employer of the Year for the second time in the last three years!

The Team

Leaving and Aftercare Teams focus on achieving the best outcomes for young people aged 16 - 25 who are in care or have left care. The teams are made up of social workers and personal advisors, mental health co-ordinators and targeted youth advisors, and they all have opportunity to undertake focused work with young people. They look to maximise the potential of young people who remain in care by working with providers, other agencies, and partners. For those who have left care, our teams continue to offer advice, information and help to enable young people to live independently - and to access education, training, and employment.

Job Purpose

To support young people who are leaving care. To consider all the important components that make up their individual lives in order to maximize their life opportunities and reach their full potential.

Key Accountabilities

• To give practical, personal, and emotional support to young people in order to meet assessed need; to maintain and promote their health, physical, emotional development, and wellbeing. This may include domestic tasks and transporting where necessary.
• To specifically support and advise young people leaving care in key areas including health, benefits, education, training, employment, accommodation/housing and personal well-being.
• To facilitate, directly and indirectly, the assessment of need, engaging with the ongoing monitoring and reassessment of need, engaging with the ongoing monitoring and reassessment of need over time.
• To identify and support young people to overcome barriers to learning.
• To enable and empower young people to make decisions in their lives and to self-advocate
• To advocate on behalf of young people who do not have the skills to do this.
• To facilitate the construction of a Pathway Plan, from the assessment which establishes a viable response to established need over time.
• To develop Personal Action Plans with young people.
• To encourage young people not only to fully engage with developing their individual plans, but to participate in the development of the service as a whole.
• To be prepared to work in a variety of ways, as well as direct work with individuals, for example in groups and running "drop ins" etc.
• To work alongside colleagues both within social services and from other agencies, and to engage with significant people in the young person's life (members of the family, community etc).
• To support young people through times of major transitions from childhood to adulthood.
• To liaise with others involved to ensure that assessed needs are met within the agreed plans for the child or young person in a timely way.
• To build up effective interagency networks and have an understanding of voluntary and statutory agencies as well as an awareness of opportunities within the local community.
• To maintain records and write reports as required in accordance with directorate policy and procedures.
• To carry out a range of practical tasks to assist young people with both planned and unplanned activities.
• To attend meetings as required by the line manager, e.g., reviews, planning meetings etc.
• To maintain an awareness of relevant information and resources that may assist children, young people, and their carers.
• To keep abreast of practice developments through reading and attending training courses.
• To be aware of Essex Child Protection Guidelines.
• To carry out any other appropriate duties that may be required commensurate with the grade of the post.

The Experience You Will Bring

Essential:

• Experience of working in a supportive relationship, with young people
• Experience in working creatively with in various ways young people including young parents
• Previous work experience in either a paid or voluntary capacity working with children, young people, and families
• Experience in collaborating with other professionals and agencies for the benefit of the client

Desirable:

• Experience of housing, employment, and training issues for young people
• Knowledge of adolescents and adolescent issues
• A commitment to working relationships which promote and support the clients' developing independence
• A commitment to one's own personal and professional development.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency.

Data Entry Administrator Clerk - Hoddesdon, Hertfordshire (Office-based)



Hours & Shifts: Monday to Friday

AM: 6am-2pm (0600-1400)

PM: 2 pm-10 pm (1400-2200)



Data Entry Clerk roles available working Monday to Friday for an award-winning global document storage company ( this role is based on site) in Hoddesdon EN11 with good transport links, free parking onsite, and ongoing work available with set hours!!



Pay Rate:



AM: £12.19 per hour

PM: £13.52 per hour



As Data Entry Clerk you will be working in an office environment within their warehouse based in Hoddesdon with responsibility for the following:



Capturing key information from digital copies of confidential documents
Keying the information into a database.
A performance-driven operation with tight deadlines






We are keen to hear from applicants with the following: - Data Entry Administrator Clerk - Hoddesdon, Hertfordshire (Office-based)





Data Entry Clerk OR Administration background ideally
Full training will be provided
Good keyboarding skills
Excellent attention to detail with the ability to focus on quality
Ability to work in a targeted environment




The role requires candidates to undergo a basic DBS and Credit check and provide 5 years of verifiable employment / or and education history as part of the process due to the nature of the client. This is free of charge as Meridian Business Support covers the cost.







Benefits: -Data Entry Administrator Clerk - Hoddesdon, Hertfordshire





Free Onsite Parking
Good public transport links
Modern, Welcoming, and Positive Working Environment
Long Term Opportunities
Full training provided – “buddy system” with an experienced Data Entry Clerk and full induction training in place
Online payslips
Weekly pay
A friendly and helpful Meridian team to support you with any queries at any time




Apply now!

We are seeking to appoint an enthusiastic adaptable candidate to the role of Endoscopy Performance Administrator to give a high level of administrative support within the Endoscopy Department .

Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills, and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to gain your qualification.



For this role you will undertake a 22-month development programme as a Business Administrator within Endoscopy through work-based learning and by attending regular training sessions. Successfully completing the training programme will lead to anAdvanced Apprenticeship Level 3.



This position is offered as a fixed term contract with the opportunity to become permanent once the qualification is successfully completed and achieved.



Please note
• Candidates have to have been resident in the UK for at least 3 years at the start of their apprenticeship
• If you already hold a relevant qualification in this subject area ( Business Administration or Business Management ) at Level 3 or a higher level you are not eligible to apply for this apprentice role.


1. Booking in of patients attending Endoscopy including: - Booking all patients onto the
computer system, making sure that all patient details are correct - Providing patients with
the necessary documentation for pre-assessment appointments. - Adding patients to
appropriate Endoscopy waiting lists
2. To aid the nursing staff in relevant non-clinical duties.
3. To undertake a full range of administrative duties to meet service delivery priorities and
commitments. - Filing test results in patient notes - Ensuring notes and referrals are
available for day case procedures - Ensuring notes and referrals are available for preassessment clinic.
4. To respond as appropriate to enquiries from staff, general practices, and general. Provide
non-clinical advice and information to the general public.
5. Ensure adequate stocks of stationery are maintained and any faulty equipment is reported promptly.
6. Follow the policies and procedures of the Endoscopy Department.
7. Making waiting lists and clinic appointments on the Electronic Patient Record System.
8. To collect urgently requested Medical notes.

Planning and Organization
• To report any service or performance shortfalls to the Service Manager and work as part of the team to address and resolve any issues.
Training Responsibilities
• To ensure completion of mandatory training
• To undertake any additional training as required

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospitalhere

1. Booking in of patients attending Endoscopy including: - Booking all patients onto the
computer system, making sure that all patient details are correct - Providing patients with
the necessary documentation for pre-assessment appointments. - Adding patients to
appropriate Endoscopy waiting lists
2. To aid the nursing staff in relevant non-clinical duties.
3. To undertake a full range of administrative duties to meet service delivery priorities and
commitments. - Filing test results in patient notes - Ensuring notes and referrals are
available for day case procedures - Ensuring notes and referrals are available for preassessment clinic. - Receiving of internal mail and posting of external mail - Printing of ID
labels.
4. To respond as appropriate to enquiries from staff, general practices, and general. Provide
non-clinical advice and information to the general public.
5. Ensure adequate stocks of stationery are maintained and any faulty equipment is
reported promptly.
6. Follow the policies and procedures of the Endoscopy Department.
7. Making waiting lists and clinic appointments on the Electronic Patient Record System.
8. To collect urgently requested Medical notes.
Financial / Budgetary Management
• Ensure appropriate link worker bookings are made and cancelled if no longer
required
Planning and Organization
• To report any service or performance shortfalls to the Service Manager and work
as part of the team to address and resolve any issues.
Training Responsibilities
• To ensure completion of mandatory training
• To undertake any additional training as required


This advert closes on Thursday 24 Oct 2024

Please find attached the Job description and Person Specification for more details regarding this role.

Please see attached job description and personal specification for further details. Alternatively you can contact our therapy manager, Katie, to discuss the role.

Key Responsibilities Patient Flow Management: Assist with the coordination and management of Patient Flow Manager to ensure timely and efficient patient & clinic movement through the system. Collaborate with nursing staff to optimise scheduling and reduce discrepancies. Kiosk Support and Promotion: Increase kiosk usage by guiding and educating patients on the use of self-service kiosks for check-ins, appointment scheduling, and other related services. Provide hands-on support to patients using the kiosks, ensuring a positive and seamless experience. Address any technical issues with kiosks, liaising with the IT department for prompt resolutions. Virtual Reception Services: Assist patients via virtual reception platforms, handling enquiries, managing appointments, and offering guidance on accessing online services. Maintain high standards of professionalism and patient care in all virtual interactions. Administrative Support: Provide comprehensive administrative assistance to the Outpatients department, including data entry, filing, and maintaining patient records. Respond to telephone and face-to-face queries with professionalism and courtesy, ensuring prompt resolution of patient concerns. Prepare and distribute correspondence, reports, and other documents as required by the department. Reception and Outcome Duties: Cover reception duties as required, managing patient check-ins, appointment bookings, and directing patients to the appropriate services. Support outcome processing by updating patient records, coordinating follow-up appointments, and ensuring accurate documentation of referrals. Administrative Support for Meetings: Organise and coordinate departmental meetings, including scheduling, preparing agendas, and distributing relevant materials. Take accurate minutes during meetings, ensuring that action points are clearly documented and followed up on. Assist in preparing presentations and reports for meetings as required. Diary Management: Manage the diaries of key operational individuals, scheduling meetings, appointments, and other engagements to optimise their time. Coordinate across departments to ensure that all relevant parties are informed and that schedules are aligned. Event Planning and Coordination: Arrange and coordinate departmental events, including training sessions, workshops, and team-building activities. Manage logistics for events, including venue booking, catering, and communication with participants

Please see the attached Job description and person specification for Ward Clerk. Available to download at anytime.

Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to gain your qualification.



For this role you will undertake a 22-month development programme in Business Administration within Accident and Emergency through work-based learning and by attending regular training sessions. Successfully completing the training programme will lead to an Advanced Apprenticeship Level 3.



This position is on a fixed term contract with the opportunity to become permanent once the qualification is successfully completed and achieved.



Apprenticeships require candidates to be resident in the UK for at least 3 years at the start of their apprenticeship.



Please be advised if you already hold a relevant qualification in this area at this level or higher( so in Business Administration or Business Management) you are not eligible to apply for this role.





To manage the administrational support duties for designated medical staff for the emergency department providing an efficient and effective, administrative and secretarial service. The post holder must provide all administration support for all the doctors and consultants and senior management.

To undertake a 22-month development programme in Business Administration within the Accident and Emergency department through work based learning and by attending regular training sessions. Supervision and support will be provided during all tasks, enabling the apprentice to work within the organization to gain experience, confidence and to deliver effective and safe patient focused support, to the designated team.

Successfully completing the training programme will lead to an Intermediate Apprenticeship Level 3 qualification.

Based within a busy office environment the role of an Apprentice is to provide a comprehensive and effective administrative service to support the smooth and efficient running of the department. This will include supporting the A& E team in a full range of admin duties, dealing with telephone and face to face queries in a professional and courteous manner

Responsible for providing a confidential, professional, efficient and responsive administrative support service to the ED Consultants, and Senior Nurses and Senior Team Members within the Emergency Department and contribute to the smooth functioning of the systems underpinning the service.



North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospitalhere

PERSON SPECIFICATION
Post: Accident and Emergency Administrator Apprentice

Department: Accident and Emergency

ATTRIBUTES/SKILLS

Education andqualifications

Educated to GCSE or equivalent

Level 2 Literacy and Level 2
Numeracy

Skills and abilities

Willingness to learn andcommitted to studies in order to achieve qualifications.
Ability to develop effective working relationships across the
organisation.
Maintain a professional approach: Smart and
presentable.
Ability to communicate effectively and sensitively with
others from a variety of backgrounds, both verbal and written
Ability to prioritise tasks and work without direct supervision
Ability to take and process minutes and action logs in a
timely and competent way Ability to compile accurate records/statistical data in order
to produce and present reports
Good attention to detail for message taking, dealing with
sensitive calls and forwarding to the appropriate team.
An understanding of emergency department standards Demonstrate understanding re the importance of patient
confidentiality and data protection.

Experience Good working knowledge of ITMicrosoft Packages such as
Outlook, Word, Excel and other relevant programmes.

Experience

Secretarial experience/Strong typing skills

Team member with a flexibleapproach to work, willing to adapt to changing situations and work pressures.

Demonstrable ability to meet deadlines

Trust values

To provide cover when requiredby the ED P.A and ED Reception
Staff

ESSENTIAL

Willingness to learn andcommitted to studies in order to achieve qualifications.
Ability to develop effective working relationships across the
organisation.
Maintain a professional approach: Smart and presentable.
Ability to communicate effectively and sensitively with
others from a variety of backgrounds, both verbal and written
Ability to prioritise tasks and work without direct supervision
Ability to take and process minutes and action logs in a timely and competent way .
Ability to compile accurate records/statistical data in order to produce and present reports.
Good attention to detail for message taking, dealing with
sensitive calls and forwarding to the appropriate team.
An understanding of emergency department standards Demonstrate understanding re the importance of patient
confidentiality and data protection.

DESIRABLE

Medical Terminology Working in an NHSenvironment
Minute taking
Using Careflow Very creative andability to design

MEASUREMENT

Application and Interview


This advert closes on Wednesday 18 Sep 2024

PERSON SPECIFICATIONPost: Accident and Emergency Administrator Apprentice Department: Accident and Emergency ATTRIBUTES/SKILLS Education and qualifications Educated to GCSE or equivalent Level 2 Literacy and Level 2Numeracy Skills and abilities Willingness to learn and committed to studies in order to achieve qualifications.Ability to develop effective working relationships across theorganisation.Maintain a professional approach: Smart andpresentable.Ability to communicate effectively and sensitively withothers from a variety of backgrounds, both verbal and writtenAbility to prioritise tasks and work without direct supervisionAbility to take and process minutes and action logs in atimely and competent way Ability to compile accurate records/statistical data in orderto produce and present reportsGood attention to detail for message taking, dealing withsensitive calls and forwarding to the appropriate team.An understanding of emergency department standards Demonstrate understanding re the importance of patientconfidentiality and data protection. Experience Good working knowledge of IT Microsoft Packages such asOutlook, Word, Excel and other relevant programmes. Experience Secretarial experience/Strong typing skills Team member with a flexible approach to work, willing to adapt to changing situations and work pressures. Demonstrable ability to meet deadlines Trust values To provide cover when required by the ED P.A and ED ReceptionStaff ESSENTIAL Willingness to learn and committed to studies in order to achieve qualifications.Ability to develop effective working relationships across theorganisation.Maintain a professional approach: Smart and presentable.Ability to communicate effectively and sensitively withothers from a variety of backgrounds, both verbal and writtenAbility to prioritise tasks and work without direct supervisionAbility to take and process minutes and action logs in a timely and competent way .Ability to compile accurate records/statistical data in order to produce and present reports.Good attention to detail for message taking, dealing withsensitive calls and forwarding to the appropriate team.An understanding of emergency department standards Demonstrate understanding re the importance of patientconfidentiality and data protection. DESIRABLE Medical Terminology Working in an NHS environmentMinute takingUsing Careflow Very creative and ability to design MEASUREMENT Application and Interview

Working hours: 30 hours per week (flexible working over 4 or 5 days) (banking up to 24 minutes per week to be used towards the shut down between Christmas and New Year)

An exciting opportunity has arisen for a Technical and Administrative Support Officer to join our Licensing Team at Harlow Council. The successful candidate will have a varied range of duties, including the processing of data and licensing applications, act as a customer contact for the licensing team and processing complaints. The main work areas include alcohol, entertainment and gambling licensing, street trading, charitable street and house to house collections and scrap metal and hackney carriage/private hire work. This post will be a hybrid working arrangement between working from home and at the main council offices in the Civic Centre.

The candidate will preferably have some experience of working in the licensing sector or a similar customer focused environment.

As a member of our small but busy team, you will be self-motivated with the ability to manage your own caseload within tight timescales. Good time management and organisational skills are therefore essential combined with attention to detail. Excellent communication skills at all levels are essential together with the ability to contribute effectively within the team, and with other teams across the Council.

For an informal discussion about this role, please contact Adam Sherwood, Premises and Taxi Licensing Manager on 01279 446010.

Our policies support our employees by enabling a positive work/life balance including flexible working where possible. In addition to this, the Council offers many excellent employee benefits which include, pension scheme, generous annual leave entitlement, health and wellbeing initiatives, employee assistance programme and development opportunities.

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Employee Profile.

Proud member of the Disability Confident employer scheme

Please see attached job description and personal specification for further details. Alternatively you can contact our therapy manager, Katie, to discuss the role.

For further details, please refer to the attached job description, which is available to download at any time.

To work as part of a team alongside other clerical staff within the department and to be part of a wider multidisciplinary team delivering a high-quality service to other staff and patients. Retrieve and process mail, incoming and outgoing telephone calls in accordance with Trust Policies. Provide professional reception cover, updating and correcting current patient details as necessary. Receive patients and visitors to the unit in a professional and friendly manner. Accurately input, retrieve and collate information using departmental and Trust computer systems in a timely way being mindful of data protection at all times. This includes using the system care flow live. To act on care flow live messages and emails which may include requests for reports and or notifications of unexpected findings. Respond promptly and efficiently to routine queries referring queries on to other personnel as appropriate To undertake clerical support e.g. filing, photocopying, typing and retrieval of documentation in line with Trust and departmental procedures.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team and developing and demonstrating a sound understanding of the aims and business activities of the Trust. To ensure that all dealings are conducted in a manner that reflects the professional reputation of the Secretariat. Excellent telephone skills are required to communicate with patients with acute mental health problems, including dementia, psychosis, drug and alcohol problems. The medical secretary is the first point of contact for these patients. Extreme patience, understanding and sensitivities required in such situations: they can be time consuming and the patient needs to be reassured that their situation will be attended to and a response given at the earliest opportunity.