Total 138 Administrative / Clerical job vacancies in Remote - British Columbia

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.

OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.

Major Duties:

• Provides authoritative advice and guidance and serves as Cyber Security Analyst to provide expert technical, operational, analytical and programmatic guidance to internal and external senior managers.
• Coordinates and leads the implementation of security programs to anticipate, assess, and minimize system vulnerabilities.
• Resolve integration issues related to the implementation of new systems within existing infrastructure.
• Primary information security subject matter expert for coordination, integration, and implementation of new technology.
• Analyze feasibility studies, proposals, and in-depth analyses of current requirements and forecast trends and future needs.
• Advise system designers and system administrators as to the consistency of proposed IT security strategies with regulatory and policy directives.
• Ensure that the implemented security safeguards are adequate to assure the integrity, availability and confidentiality of the information being processed, transmitted or stored consistent with the level of sensitivity of that information.
• Provide calculated judgments of risk and protection levels, identify responsible organizational action entities, and recommend changes to operate within stipulated levels of information security.
• Ensures that all managers under their supervision comply with applicable Federal Laws and agency regulations regarding Equal Employment Opportunity, Reasonable Accommodations, Alternate Dispute Resolution, and applicable Union contracts.
• Oversees the Litigation Hold office and supervises assigned staff.

The Acquisition Analyst provides oversight and definitive guidance to DOL acquisitions personnel by researching applicable laws and regulations, updating procurement policy and procedures, providing training, making recommendations to the Director of Policy & Project Management Division (PPMD) on procurement related issues, and discussing procurement-related issues with other Federal agency personnel.

Major duties of the GS-14 Acquisition Analyst include:

• Providing technical assistance in the acquisition areas by reviewing activities, answering questions, or offering solutions to problems encountered within DOL acquisition and program offices during market research, source selection, negotiation or administration of contracts.
• Serving as a functional liaison between customers and PPMD staff members to improve the efficiency and effectiveness of services provided. Serving as a resource to OSPE staff and OASAM on complex problem resolution in FAI-CSOD platform oversight.
• Interpreting and understanding policy, procedures, and regulations and providing advice and assistance to resolve problems and maintain continuity of work as well as for the purpose of extracting data from reporting systems and developing acquisition statistical reports. Identifying operating problems that may have an impact on objectives or time-phased schedules; assuring appropriate action is taken to correct problems.
• Managing agency wide communications and outreach, the development and participation in government wide change management processes, the agency's various professional certification programs, and the training and oversight of staff on FAI system, policy implementation, and certification requirement changes.
• Performing project management activities related to the oversight of DOL's FAI-CSOD learning management platform and participating in government wide policy meetings regarding FAC-COR, FAC-C Professional, and FAC-P/PM certification programs.
• Developing and presenting acquisition training sessions for Departmental personnel by researching current problems and issues, and using current regulations, policy, procedures, and experience as the basis for preparing presentation materials and curriculum to enhance agency program staff competencies in acquisition business processes. Coordinating meetings, logistics and facilitating procurement and contract review boards and participates in integrated procurement teams.
• Developing baseline performance measures for the acquisition system. Assisting in responding to administrative audits and other external inquiries, including data calls. Reviewing investigative reports to determine appropriate changes or corrective action required. Verifying data for accuracy and makes recommendations for improvement on base findings.
• Oversee the review experience to improve the acquisition administration process by revising existing acquisition administration procedures by drafting revisions to existing acquisition directives or by drafting new policy directives to effectuate needed change.
• Drafting procedures in procurement to take advantage of changes in technology and improve customer service. Reviewing existing procedures, researching issues with procurement program staff, and recommending changes to improve customer service.
• Ensuring that DOL acquisition regulations, procedures, and policies are consistent throughout the Department by performing liaison functions between OASAM, the Office of the Solicitor, Office of the Secretary, and DOL Agencies with delegated procurement responsibilities.

This is a trainee position in the Management and Resources Staff (MRS) of the Wireless Telecommunications Bureau (WTB).

The incumbent is an entry level specialist in organizational administrative management programs, and will be responsible for assisting senior level specialist with complex and sometimes controversial studies in a wide variety of administrative management areas that include but are not limited to:

• Budget analysis and preparation
• Personnel and Human Resources work
• Clerical work
• Bureau planning and policy development

Primary duties include but are not limited to the following:

• The National Contact Center (NCC) centralizes VBA's contact center activities and provides greater consistency and higher quality service by customer-facing employees.
• NCC employees may have contacts via telephone, email, video, or chat with the public for the purposes of (1) advising and providing information on benefits and rights; (2) explaining pertinent legal provisions, regulations, and related administrative practices and their application to specific cases; (3) assisting individuals regarding how best to provide needed documents and evidence required, and/or (4) initiating inquiries to resolve errors, delays, or other problems in obtaining benefits. The employees will also assist with the completion of claim and appeal related work.
• Assists the inquirer with determining the short-term and long-term circumstances that might influence a choice between various benefits. Programs include, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, fiduciary assistance, general Social Security Administration benefit programs, and other Federal, state, and local domestic relations and assistance programs.
• Explains the types of documents necessary to facilitate timely processing of claims and appeals and assists with obtaining and completing such documents and forms in accordance with the type of claim or appeal being submitted.
• Explains VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures, and all pertinent information available within the systems of record.
• Performs claim or appeal related work including, but not limited to, providing comprehensive claim or appeal status updates using mandatory scripting requirements, processing change of address requests, establishment of, or change to direct deposit banking information, burial allowance claims, dependency claim, etc.
• Appropriately responds to interactions where the customer wishes to speak/discuss to a "supervisor," by attempting to deescalate the interaction by immediately addressing the inquirer's needs prior to referral for a contact by a supervisor

At the full performance level, major duties include:

• Performs and coordinates the daily operations of the human resource management and administrative issues for the COO Organization.
• Provides advice, guidance and oversight to all levels of management and staff on matters involving the full range of personnel management and administrative management policies and procedures, to include the on boarding and exiting of employees.
• Serves as liaison between management and staff on issues regarding personnel management and position management policy, procedures and other matters affecting division administrative programs.
• Coordinates and/or personally responds to inquiries on all administrative matters. Interacts with other divisions and offices to conduct research, answer inquiries, and resolve problems.
• Conducts and leads studies and analysis of administrative programs, processes, and operations, reviewing processes, procedures and operations, gathering and analyzing data, and making recommendations for increasing effectiveness of the Organization's administrative programs, implementing improvements in internal policies and procedures, operations and administrative programs, and to resolve complex and sensitive problems and issues.
• Manages staffing related data by initiating, reviewing, and correcting personnel actions on employees and generating reports and other information from various database systems (e.g., NFC, CHRIS).

This is a bargaining unit position.

Areas of Consideration for Remote Positions:

1st - The Administration or VA Staff office posting the vacancy.
2nd - Any other internal candidates of the Department of Veterans Affairs.
3rd - All other Status eligibles.

The initial application review cut-off for this job announcement is 100 applications. The first 100 applications received will be considered first. Applications received after the initial cut-off number (100 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 100 in the order they applied.

Note: Submitting multiple applications will change the order in which your application is reviewed.

This vacancy is limited to the first 150 applications received and will close at midnight Eastern Time on the day this application limit is reached regardless of the closing date specified in this vacancy announcement. Any application received prior to midnight Eastern Time of the day the application limit is reached will be accepted and considered. You are strongly encouraged to submit all required supporting documents at the time of application should the vacancy close earlier than stated in this announcement due to the applicant limit being reached. Supporting documents will not be accepted once the vacancy announcement closes.

This position is located within the U.S. Department of the Interior, Office of the Secretary, Assistant Secretary-Policy, Management, and Budget, Deputy Assistant Secretary - Chief Human Capital Officer, Office of Human Capital (OHC), Workforce Relations Division (WRD) in Washington DC.

This position is being advertised as both location negotiable after selection and with a duty station(s) of Washington, DC with the option of telework. If applying to "negotiable after selection", this means that your duty station will be based off your home address and you will be a full-time remote worker. If selectee lives in the local commute area (LCA) of Washington, D.C., selectee may not be remote, but eligible for telework only.

The major duties of this position include, but are not limited to the following:

1. Serves as the technical expert on all Labor Relations matters and is responsible for developing and implementing Department-wide policies and/or initiatives. Represents the Department on various interagency workgroups.

2. Provides advice, guidance, training, and development of policy/resources on the full scope of labor relations matters including coordination of statutory agency head review, negotiability issues, bargaining and contract matters, grievances, unfair labor practices, representation proceedings and other third-party matters.

3. Manages and advises a community of practice comprised of labor relations practitioners across the Department.

4. Identifies conditions of employment changes and consults with the headquarters office of national labor organizations holding national consultation rights with the Department as well as with Labor Relations community of practice to fulfill labor management obligations, as necessary and appropriate. Establishes and maintains effective relationships with all stakeholders, including labor organizations representing Federal employees.

5. Analyzes legislation to determine impact on the Labor Relations program and prepares agency response to labor relations data calls and other requests for information. Reviews and develops recommendations on necessary changes to Agency/Federal policy and guidance.

Washington, DC Salary Information:GS-14: $139,395 - $181,216 per annum

Remote Duty Location Salary Information: Pay will be set according to selectee's geographic area.For more information on locality pay tables: 2024 General Schedule (GS) Pay Tables

First time hires to the federal government typically start at the beginning salary in the range for their respective grade level.

This vacancy may be used to fill additional positions as vacancies become available.

• Conducts research in joint and strategic logistics and supply chain management for the Center for Joint and Strategic Logistics (CJSL).
• Develops educational material that supports the Senior Director in exercising all Center activities
• Conducts research and analysis and makes recommendations which serve as a basis for rationalizing logistics activities within the Department of Defense
• Participates within a network of DoD educational institutions to enhance joint and strategic logistics education to better understand global supply chain trends.
• Utilizes expert knowledge of joint and strategic logistics and supply chain management processes to identify and recommend study/research areas which can most effectively be undertaken by CJSL.
• Oversees obligations, commitments, and budget issues in conjunction with program or project studies of the CJSL in support of JSJ4 and OSD Sustainment.
• Conducts research on broad and undefined concepts for joint and strategic logistics, allied cooperation, logistics command and control, readiness, mobilization and other joint and strategic issues and topics identified by DoD leadership.

The Supervisory Transportation Industry Specialist:

• Makes decisions on work activities presented by subordinate employees and contractors and providing oversight on products produced by Office staff. Supervises and manages a staff of experts and highly technical personnel in aviation, including but not limited to domestic and international passenger travel, average fares, fuel and consumption costs, industry employment and jobs, and airline carrier performance data. Provides the administrative and technical supervision necessary for accomplishing the work, establishes guidelines and performance expectations for staff members that are clearly communicated through the formal employee performance management system.
• Directs the planning, initiation, and management of statistical products involving commercial aviation; oversees a team that develops and manages data programs and products; (3) identifies gaps and inconsistencies in complex data, (4) oversees the timely publication of statistics on commercial aviation, (5) directs rapid responses to short term information requests, and (6) advises BTS leadership of strategies and tactics to assure integration of commercial aviation data with other BTS products.
• Plans and assigns work to subordinates based on priorities, with consideration of the difficulty and requirements of assignments, the capabilities of employees, and oversees execution of the work assigned. Evaluates work performance of subordinates and appraises staff performance; provides advice, counsel, or instruction to employees on both technical and administrative matters; interviews and selects candidates for positions within the team; and recommends promotion and/or reassignment of subordinates. Hears and resolves serious complaints from employees, Effects minor disciplinary measures and recommends other action in more serious cases. Identifies developmental and training needs of employees/growth opportunities for employees, ensures that performance standards are developed, and exercises delegated affirmative action and diversity responsibilities.
• Serves as the Contract Officer’s Representative (COR) on contracts supporting BTS OAI, data and analytical program activities and projects. CORs are responsible to apply their professional, technical and/or scientific knowledge of their field in the development or evaluation of technical requirements in connection with the negotiation, administration, or termination of contracts.  Incumbent must complete at a minimum, 40 continuous learning- points every two years initial and refresher training to employees serving in a COTR or COR role.  Reference: September 6, 2011, OFPP Memorandum: Revisions to the Federal Acquisition Certification for CORs (FAC-COR) and White House Policy Letter 05-01.

The Bureau of Transportation Statistics (BTS) is the principal federal statistical agency in the Department of Transportation and the Nation’s preeminent source of information about commercial aviation. BTS is seeking a director for its Office of Airline Information to lead a team that collects and publishes data on air travel and on on-time performance, employment, and finance of commercial airlines. The director should have an understanding of the aviation industry, the regulatory process for data collection, and the management of complex data collection systems.

OST/BTS is looking for a seasoned, motivated, and self-reliant professional who can 1) has expertise in obtaining information on air carriers and other forms of transportation, 2) manage the development of support of regulatory processes and information technology, and 3) assign special projects with skilled professionals who ensure accurate and complete transportation statistics.

The incumbent oversees quarterly SES orientation program, HR liaison training, training to stakeholder members (at headquarters and in the field) regarding newly implemented transformational policy, processes and procedures, attends executive meetings with the Office of Personnel Management and other federal agency roundtable and ad hoc groups; assist in the design and development of learning opportunities (in coordination and cooperation with VALU and the Office of Human Capital Planning, Development and Outreach) for VA's SES population.

Assist in the development, recommendations and the coordination department-wide SES training and development policies and procedures. Responsibilities include developing and improving the policies and procedures for these functions, establishing a communications network between VACO and the field advising top management and key staff on policy and process issues.

Provide direct advice and guidance on all aspects of these programs. Given the significant, complex, and sensitive nature of these programs, the incumbent must function with wide independence of operation within framework of general policy and guidance from supervisory management.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday; 8am-4:30pm
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

The primary purpose of this position is to serve as Special Assistant to the Policy and Programs Division Chief.

Major Duties Include:

• Performs work on a variety of personnel projects, either on a start-to-finish basis or on projects already underway.
• Provides direct advice and guidance on all aspects of assigned program/project areas, including senior executive performance management planning and execution; pay and compensation; employee relations and conduct issues; policy development; benefits and entitlement programs; employee awards and special recognition programs; data applications; and succession planning.
• Provides high level of customer service to support CSEMO strategic goals and objectives.
• Interpreting and applying laws, regulations, policies, and practices to provide advice and guidance to officials, supervisors, and employees.
• Interpreting and applying laws, regulations, policies, and practices to provide advice and guidance to officials, supervisors, and employees.
• Serve as a primary Freedom of Information Act (FOIA) Officer. Independently reviews and analyzes Freedom of Information
  Act/Privacy Act requests and the records responsive to such requests and consults with program officials about concerns they may have about release of those records.
• Resolves technical questions relating to FOIA requests and evaluates requests in terms of relevant legislation and content to determine legislative applicability.
• Provide personal assistance services as the primary or alternate Reasonable Accommodation (RA) Coordinator.
• Assists applicant or employee with RA related questions or requests following existing policies and procedures.
• Assists management officials at all levels within the VA with: processing requests for RA; interpreting regulations and statutes; reviewing existing policies and procedures; and recommending appropriate changes in policy and procedures when necessary to be consistent with this guidance.

As the Governance Operations Specialist (Organization Title: Deputy Corporate Secretary) you will provide assisting in the effective management of all activities, operations and matters related to the Board of Directors (Board), Board Committees (Audit and Risk), the Board's Public Hearings, the Investment Committee, and the Credit Committee. The incumbent will:

• Support the Corporate Secretary and OGC's leadership in managing the multi-faceted governance operations for DFC's multi-line investment and development finance transactions and activities as well as maintaining and advancing relationships with the Board, including agency liaisons supporting the Board members designated by the various agencies.
• Support the Corporate Secretary in furthering the role of each Board member to strengthen the relationship with DFC and to enhance their role as an agent for DFC in the larger business community, domestic and abroad.
• Coordinate with the Corporate Secretary in servicing the DFC Board of Directors ("Directors") in effectively understanding Director's needs and providing timely responses and answers to queries.
• Offer guidance, suggestions and facilitates with the Corporate Secretary in managing Front Office communication with Directors, including establishing a schedule of such communication and proposing topics and materials for consideration, review and timely clearance by the Front Office.
• Ensure the effective, efficient, and smooth set-up, scheduling and running of the Corporation's Board meetings, Board Committee meetings, Board's Public Hearing, and internal Investment Committee and Credit Committee meetings (collectively, the "meetings"), including managing the changing and frequently conflicting calendars and priorities of key stakeholders and decision makers.
• Update, revise and keep distribution lists for the various meetings up to date.
• Brief and advise on policies and procedures regarding the meetings.
• Create and administer (including in conjunction with then IT Department) a record-keeping system and adheres to records management and retention rules for all records pertaining to: Board meetings and resolutions; Investment Committee meetings and approvals; Credit Committee meetings and approvals; and other corporate documents.
• Provide effective management and be a recognized internal subject matter expert on key DFC governance-enabling information technology platforms, tools, systems, and processes that support the Board and other sub-board level project approvals, including but not limited to: CMAS, SharePoint, Insight, OneDrive, and other platforms.

Major duties include:
-Execute a range of duties related to the agency's implementation and fulfillment of requirements related to the Foundations for Evidence-Based Policymaking Act of 2018 (the "Evidence Act"), including the planning, development, implementation, and oversight of the agency's learning agenda and the agency's program evaluation function, development of the agency's Learning Agenda, and other associated evidence-building, analysis, and data activities.
-Provide guidance, analysis, technical assistance and oversight on strategic planning, performance measurement, and continuous quality improvement. Coordinate the development of the agency's learning agenda or evidence-building plan (a systematic plan for identifying and addressing priority questions relevant to the programs, policies, and regulations of the agency), including the identification, conceptualization, and planning of appropriate research and evaluation questions and initial plans to assess program and policy effectiveness.
-Serve as the recognized expert in designing, overseeing, implementing and conducting all facets and functions of a program evaluation, including planning, design, implementation, application of evaluation standards and policies, quality assurance and oversight, project management, resource management, risk assessment, collaborating and coordinating with internal and external partners and/or stakeholders, reporting and dissemination of results and findings, and documentation and dissemination of associated evaluation data sets.
-Ensure evaluation approaches and designs align with the DOL Evaluation Policy standards and procedures or similar frameworks, are tailored to the situation, and possess the appropriate level of rigor for stakeholder needs. Develop, conduct and oversee the implementation of agency-wide and cross-cutting research and evaluation efforts, including planning, design, implementation, analysis, reporting, and results dissemination of program evaluations and other evidence-building activities at the agency.

Major duties include:
-Execute a range of duties related to the agency's implementation and fulfillment of requirements related to the Foundations for Evidence-Based Policymaking Act of 2018 (the "Evidence Act"), including the planning, development, implementation, and oversight of the agency's learning agenda and the agency's program evaluation function, development of the agency's Learning Agenda, and other associated evidence-building, analysis, and data activities.
-Provide guidance, analysis, technical assistance and oversight on strategic planning, performance measurement, and continuous quality improvement. Coordinate the development of the agency's learning agenda or evidence-building plan (a systematic plan for identifying and addressing priority questions relevant to the programs, policies, and regulations of the agency), including the identification, conceptualization, and planning of appropriate research and evaluation questions and initial plans to assess program and policy effectiveness.
-Serve as the recognized expert in designing, overseeing, implementing and conducting all facets and functions of a program evaluation, including planning, design, implementation, application of evaluation standards and policies, quality assurance and oversight, project management, resource management, risk assessment, collaborating and coordinating with internal and external partners and/or stakeholders, reporting and dissemination of results and findings, and documentation and dissemination of associated evaluation data sets.
-Ensure evaluation approaches and designs align with the DOL Evaluation Policy standards and procedures or similar frameworks, are tailored to the situation, and possess the appropriate level of rigor for stakeholder needs. Develop, conduct and oversee the implementation of agency-wide and cross-cutting research and evaluation efforts, including planning, design, implementation, analysis, reporting, and results dissemination of program evaluations and other evidence-building activities at the agency.

The incumbent of this position reports directly to the Chief Enterprise Architect and is responsible for leading and mentoring teams of federal technical architects and contractor resources in creating, establishing, and managing a business outcome-driven EA program that ensures alignment and integration across all architecture domains. The incumbent is responsible for creating and managing programs to develop effective IT standards and architectures from an enterprise perspective and conducting objective assessments of applications, systems, and technology components. Fosters open communication and collaboration across the judiciary, leveraging and enhancing the EA toolset to facilitate knowledge sharing, data-driven decision-making, and governance. The incumbent of this position works closely with stakeholders across the judiciary to identify opportunities for innovation and optimization and supports the evolution of the Enterprise Architecture division's services and operations.

Duties of the position include, but are not limited to:

1. Collaborating with the Chief Enterprise Architect and Chief Technology Officer to design, implement, lead, and manage a comprehensive Enterprise Architecture program for the judiciary in coordination with the Business Architecture Branch.
2. Leading, mentoring, managing, and supervising subordinate employees and contractors, ensuring effective program execution.
3. Performing tasking, monitoring, and performance management for all enterprise architecture efforts.
4. Designing, implementing, and managing a program to facilitate enterprise processes, including tactical EA boards, architecture development and governance, portfolio management and optimization, strategic planning and alignment, compliance and risk management, and performance measurements.
5. Implementing and managing EA toolset to transparently share business and technical information, artifacts, architectures, solutions, and roadmaps.
6. Working closely with the Business Architecture Branch, IT executives and leaders, and other stakeholders to understand the operating models and technical architecture.
7. Leading and managing the construction of deliverables, including enterprise standards, application and system assessments, reference architectures, technology capabilities models, as-is and to-be architectures, journey maps, and investment roadmaps.
8. Designing, leading, and managing EA services including application portfolio management, technical reference model, EA assessments, solution architecture guidance, gap analysis, and journey mapping.
9. Assessing the effectiveness of the Enterprise Architecture program by developing and monitoring performance metrics and delivering and implementing improvement plans to optimize program performance.
10. Developing IT standards for the judiciary and monitor compliance with standards across organizations.
11. Providing advice to solution architects and stakeholders on applicable technical architectures, solution architectures, standards, and guidance to enhance delivery and compliance.
12. Ensuring the EA toolset delivers necessary information and artifacts to judiciary users, effectively communicating as-is and to-be enterprise state, technology and business information, artifacts, dashboards, and metrics to drive technology alignment and understanding.
13. Researching and sharing information on emerging EA trends and disruptions, informing the organization of potential opportunities and challenges and providing recommendations for proactive adaptation.